Cheap Offshore Labor Cost vs. Expensive Leadership Time: Why “Savings” Cost You More

• Liza has over 7 years of work experience for various industries catering to local & global clients
• Her main skills/expertise are:
  • Digital Marketing
  • Email Marketing
  • Social Media Management (Facebook, Instagram, LinkedIn, Pinterest, Twitter, YouTube)
  • Content Curation & Marketing
  • Graphics Design
• She was able to help some of her clients to build their social media accounts from scratch and build their presence. 
• Has led digital campaigns and implemented strategies
•  Adept in using these tools/technologies:
  • Marketo
  • HubSpot
  • Mailchimp
  • Canva 
  • Adobe Photoshop, Illustrator
• She is available to start immediately

• Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
• Relatively independent in thinking and action; often comfortable taking action without input from others. An analytical and private person.
• Assertive drive to accomplish personal goals by working around or through roadblocks. Communicates directly and to the point.

Liza is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty. Having a willingness to take risk, She is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality. In expressing and acting on ideas, She is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.

• Crisanto has 29 years of working experience in the Construction Industry.
• He has experience in
  • Project Management
  • Supervision
  • Quality Assurance
  • Project Safety
  • Project Documentations
• He prepare project proposals and develop project plan, schedule and budget.
• He assess potential risks and technical challenges and develop appropriate mitigation plans.
• He presides Construction Coordination Meeting, Project Management Technical Meeting & Health, Safety, & Environment Meeting
• He handled all external finishing works (including hardscaping, landscaping, water features, building amenities, infrastructure, road works, underground utilities installations, etc.).
• He worked with different clients in Australia
• He used:
  • Primavera
  • AutoCAD
  • SketchUp
  • MS Office
  • MS Project
• He can start ASAP.

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.

Crisanto is helpful, patient, and stable; works steadily and consistently. He is respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. He has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. He prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

He will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, he will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.

• Julie is a seasoned Buyer with 15 years of accumulated experience. She's been in a number of industries such as manufacturing, distribution, telco, and shared services where she performed the following:
  • Procurement
  • Inventory
  • Stock analysis and monitoring
  • Purchase order creation
  • Invoice and PO discrepancy resolution
  • Invoicing
• She pioneered the country knowledge transfer of procurement processes from headquarters to the local office.
• Other non-procurement task includes the processing of Vendor Master creation and change.
• She is exposed to the following tools and applications: SAP, Salesforce, Coupa, MS Outlook, and MS Teams.
• She can start immediately. She prefers working for a morning or mid-shift but can consider the night shift too, part-time or full-time.

• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
• Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

Jericson has over seven years of experience doing customer service in the finance, technology and BPO industry

Answered inquiries from customers via phone, chat and email

Assisted customers with technical product issues or concerns through basic troubleshooting

Processed account verification and customer registration

He is open to full-time positions and is available to start after 2 weeks of getting hired 
 

Predictive Index Behavioral Profile - Guardian

https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Jericson is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Jericson will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in his actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• April has been working for over 10 years and has experience working for both local and international companies.  With her years of experience, she was able to handle the following tasks:
  • Inventory Management
  • Orders & Purchasing Management
  • Data Entry
  • Sales
  • Lead Generation
  • Customer Service Support
  • Appointment Setting
  • Email Management
  • Bookkeeping and Accounting
• She enrolled herself in an Amazon VA Masterclass and has been working as a Virtual Assistant since 2021. She has supported both Australian and German clients. 
• She is proficient in using the following tools/software:
  • MS Excel
  • Ladesk
  • Zoho
  • Packlink Pro
  • Sendcloud
  • Boxhero
  • Orderhive 
  • Content Studio
• When she was working as an e-commerce Virtual Assistant, she was tasked to:
  • Customer service support- email and chat support
  • Order Fulfilment and Order Management- Amazon, Shopify, eBay, Etsy
  • Inventory Management and Purchasing
  • Social Media Management- scheduled posting
  • Administrative and Accounting tasks
• She is available to start immediately and is amenable to working the day shift for any full-time position.

Predictive Index Behavioral Profile-  Promoter
https://www.predictiveindex.com/reference-profile/promoter/

Strongest Behaviors

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Behavioral Summary

April is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

• Pam has been working for three years as Research Analyst focused on Real Estate Investment Trusts.
• She performed the following tasks:
  • Research Analysis
  • Collecting Data
  • Financial Market Analysis
• She is an active member of Junior Executive, Information Technology Club, and Junior Confederation Finance Association.
• She is proficient with Microsoft 365, Google App, and the company's tool.
• She is available to start with a 4-week notice for a full-time position.

• Risk-taking, daring, and focus on future goals; this individual is more concerned with where they’re going than either how they’ll get there, or where they’ve been. Adaptable, operates flexibly.
• Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.
• Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.

• Marjorie has been working for 7 years in Customer service and Technical Support
• She handled telecommunication and ISP provider accounts.
• She has Excellent verbal and written communication skills in English
• She has Multitasking solving skills necessary to keep customers and clients satisfied
• She is proficient in Jira, Zoom, Microsoft Word, Excel, and PowerPoint. She has basic knowledge on how to use Canva. She can also use different CRM's like Salesforce, Podio, Quickbase, and Billit
• She can start immediately

• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.

Marjorie is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Marjorie is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Marjorie gets along easily with a wide variety of people.

Her drive is directed at working with and for others. She derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

• Paul has 20 years of collective experience in customer service and sales and marketing. While waiting for his degree in AB English, he applied to and got hired by a BPO where he started as an agent. Eventually, he got promoted to Supervisor. He progressed and became a Manager in the other companies he's been with. Fast forward to 2017, he was introduced to freelancing and was hired in businesses based in the US and UK. In his employment, he was able to provide his expertise to employers and clients within the financial, IT, and insurance industries where he performed the following:
  • Inbound and outbound sales
  • Content marketing
  • Social media management
  • Lead generation
  • Email marketing
  • Call center management
  • Business development
  • Appointment setting
  • Customer service
  • Telemarketing
• For lead generation, he utilized LinkedIn Sales Navigator along with other social media platforms such as Facebook and Instagram. 
• As a leader, he used to manage 10+ team supervisors and more than 150 agents.
• Paul is proficient with Slack, Zendesk, Zoho, HubSpot, Salesforce, Mailchimp, Mailshake, Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Teams, Trello), Monday.com, Jira, Apollo.io, and LinkedIn Sales Navigator.
• He can start immediately and prefers full-time, morning, or mid-shift roles.

JB is a Civil Engineer licensed in both the Philippines and UAE.

Worked as a Civil Engineer for a construction firm in UAE handling various military construction projects.

Designed and built residential and military infrastructures.

Did structural computations and land development work.

Conducted estimates of construction materials
Prepares bidding process, tenders and BOQs. 

Proficient in tools such as:

• AutoCAD
• Autodesk Revit
• Aspire
• Sketchup
• 3D Max
• Bluebeam
• PlansSwift
• Procore

Predictive Index Behavioral Profile- Scholar
https://www.predictiveindex.com/reference-profile/scholar/


Strongest Behaviors

• Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
• Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
• Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.

Jose Benigno is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on his responsibilities.

He is reserved and will generally express himself in a factual, direct, and succinct manner. A conscientious person, his approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, he’ll produce carefully thought-out work of high quality and precision. Whether doing work himself, or delegating to others, follow up is close to ensure high-quality results.

• Customer service
• News writing
• Internal (corporate) communications
• Administration
• Strategizing for content
• Social media management
• Content planning and marketing
• Writing, editing, reviewing content
• Project management
• Creative direction

• HubSpot
• WordPress
• Ahrefs
• Sprout Social
• Google Trends
• Canva
• Grammarly
• MS Word
• Google Docs

Predictive Index Behavioral Profile - Guardian

https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Ryan is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ryan will depend upon professional training, his own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• He worked as a Design Engineer 2.
• He makes design improvements for 2D designs.
• He converts 2D designs to 3D designs.
• He makes 3D assemblies with BOM for documentation, stress analysis, and attached study.
• His project involves  Logistics equipment, Conveyor systems and Small and Intricate design equipment.
• He is proficient in using:
  • AutoCAD
  • AutoCAD Inventor
  • SolidWorks- 3yrs
  • SolidWorks simulation
• He can start ASAP

Predictive Index Behavioral Profile - Specialist

https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors:

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Jack Paul Donald is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Jack Paul Donald, who takes responsibilities very seriously.

• Raphael has been working since 2016. He has performed various roles in the medical and food industries where he mainly handled the following functions:

  • Marketing management

  • Project management

  • Operations Management

  • Social Media management

  • Client Management

  • Back-end Support

  • Customer Service

• He studied Nursing in California.

• He has handled US clients.

• He has advanced proficiency in the following:

  • Photography

  • Photo Editing

• He is proficient with MS Office, Adobe Photoshop, Lightroom, and Capture One.

• He is available to start immediately. He is amenable to working the day shift for any part-time or full-time position.

Predictive Index Behavioral Profile - Artisan

predictiveindex.com/reference-profile/artisan/

Strongest Behaviors

• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Raphael Sebastian is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.