Mylene has been working for more than 10yrs.
She handled different roles like:
- Virtual Assistant
- Telemarketer
- Appointment Setter
- Sales representative
- Lead Generation Specialist
She has experience in doing the following
- Responding to emails and phone calls
- Schedule meetings
- Book travel and accommodations
- Administrative tasks
- Generating leads
She processes and logs incoming calls into the CRM system.
She updates customer information and provides outstanding customer service.
She used the following:
- Customer factor
- Mojo Dialer
- Courageous
- Ring Central
- Genesis
- Avaya
- Salesforce CRM
- Microsoft Office
She can start ASAP and open for full time position

Predictive Index Behavioral Profile - Altruist

Strongest Behavior

Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, MYLENE is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. MYLENE gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

CUSTOMER SUPPORT

Phone Support Agents