Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

 

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

 

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Staff

To streamline the hiring process, our recruitment team actively maintain a pool of tested, pre-screened, and experienced Filipino staff. These candidates are available for interview and for fast hiring.

We give you the opportunity to understand the type of talent you can work with remotely from the Philippines and minimize hiring mistakes.

If you don’t find someone qualified on our available staff list below, request a call from our recruiters to help you source and recruit qualified Filipino virtual staff.

Review resumes, listen to candidate introductions, and request interviews with loyal and readily available Filipino remote workers below.

 

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Be the next success story!

Candidates:

1137

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $13.33/hr

Sarah

Candidate ID: 632719


ADVANCED

    Bookkeeping, Financial Analysis, Xero Accounting...

INTERMEDIATE

    Microsoft Excel, Hubspot CRM, SAP, MYOB...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 13.33 per hour or $USD 2309.99 per month

Remote Staff Recruiter Comments

  • Over 8 years of extensive experience in accounting, bookkeeping, financial planning, and taxation, with a strong focus on Australian accounting practices.
  • Worked with diverse portfolios, including real estate, manufacturing, SMEs, and unique industries such as synthetic grass manufacturing and funeral homes.
  • She has proven ability in people management, having supervised teams ranging from 20 to 80 accountants, onboarding clients, and providing coaching..
  • She also previously held leadership roles, including Team Lead, Tax Reviewer, and Manager, for prominent organizations like Accenture and Integrate Solutions.
  • Her key skills include:
    • Accounting Systems & Software Proficiency:
      • SAP HANA, MRI Software (Real Estate), Xero, MYOB, HubDoc, and Microsoft Excel (Advanced reporting and basic macros).
    • Expertise in automation and cost-efficiency tools gained through transformational projects at Accenture.
    • Australian Taxation and Compliance:
      • Extensive experience in BAS (Business Activity Statement), IAS (Income Activity Statement), and FBT (Fringe Benefits Tax) preparation and submission for over 5 years.
      • Familiarity with Australian GST requirements and other tax regulations, along with trust accounting.
    • Bookkeeping and Financial Management:
      • Skilled in bank reconciliations, journal entries, general ledger review, and balance sheet reconciliations.
      • Proficient in working capital management, financial forecasting, and budget reporting to key business stakeholders.
    • Client Interaction and Stakeholder Management:
      • Direct collaboration with Australian clients to meet reporting needs and address business challenges.
      • Strong focus on building client relationships and providing tailored solutions for SMEs.
    • Team Leadership and Mentoring:
      • Effective leadership in recruiting, training, and managing teams while maintaining high levels of productivity.
      • Ability to act as a backup for technical roles, ensuring hands-on expertise and connection with the technical aspects of accounting.
  • She transitioned to freelance financial consulting, supporting small businesses in tax preparation, financial reporting, and business development
  • She's currently in Canada but is available to start immediately.

Employment History

Accounting Service Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2023 to December 2023 (9 Months)

Duties and Responsibilities:

  • Managing 20+ clients (accounting firm, service companies, etc.)
  • People Management (team leaders and staff)
  • Performance Reviews
  • Leadership Trainings and Coaching

Accounting Team Leader

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2021 to February 2023 (15 Months)

Duties and Responsibilities:

  • Manages a group of accountants from accounts payable officer, AR specialist, bookkeepers, management, and tax accountants
  • Spearheaded client meetings regarding staff performance, process improvements, and best accounting practices
  • Accounting Subject Matter Expert (bookkeeping and accounting tips)

Service Ops Delivery Senior Analyst Team Lead

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2019 to November 2021 (29 Months)

Duties and Responsibilities:

Client: Brewery Company based in AU
  • Manages a group of accountants from accounts payable officer, AR specialist, bookkeepers, management, and tax accountants
  • Review month-end activities such as journal entries, fixed assets, balance sheet, and P/L account reconciliations
  • Review accounting processes and identify gaps
  • Spearheaded client meetings regarding staff performance, process improvements, and best accounting practices
  • Review staff performance and team capacity planning

General Accounting Ops Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2015 to May 2019 (43 Months)

Duties and Responsibilities:

Real Estate Company based in AU
  • Accounts Payable and Accounts Receivable Management
  • Bank Reconciliation
  • Fixed Asset and Account Reconciliation
  • Cashflow Forecasting and Budget Preparation
  • Financial Statements Preparation, Review and Analysis
  • Payroll Preparation
  • Working Capital Management
  • Australian Taxation Compliance (Company and Trust Tax Returns, FBT, Tax Effect)
  • Review of investor Relations Documents such as Share Price Performance Reporting and Property Compendium
  • Variance Analysis

Consultant

Industry:

Construction / Building / Engineering

Employment Period:

December 2023 to December 2024 (12 Months)

Duties and Responsibilities:

  • Bookkeeping -Coaching for the junior bookkeeper
  • Financial Advisory
  • Filing of tax compliance

Accountant

Industry:

Property / Real Estate

Employment Period:

March 2025 to August 2025 (5 Months)

Duties and Responsibilities:

  • Processed vendor invoices, purchase orders, and expense reports with accuracy and timeliness.
  • Matched invoices with purchase orders and receiving documents to ensure proper authorization.
  • Prepared and executed weekly/monthly payment runs via cheque, direct debits, or wire transfer
  • Maintained vendor records and responded to supplier inquiries regarding payment status.
  • Reconciled vendor statements and resolved discrepancies promptly.
  • Assisted in month-end and year-end closing by preparing accruals and AP reports
  • Monitored accounts to ensure compliance with company policies and financial controls.
  • Supported A/R operations for Battery Rebates Reconciliation and processing rebates to customers

ACCOUNTING ASSISTANT

Industry:

Employment Period:

March 2015 to October 2015 (7 Months)

Duties and Responsibilities:

• Fixed Asset and Account Reconciliation • Bank Reconciliation • Processing Purchase Orders and Journal Entries • Timely Processing of Invoices for Suppliers, Commissions for Brokers and other overhead • Petty Cash Reconciliation • Vendor Statement Account Reconciliation • Purchase Orders Creation • Preparation of Loan Amortization Schedule

GENERAL ACCOUNTING OPS ASSOCIATE

Industry:

Employment Period:

October 2015 to June 2019 (44 Months)

Duties and Responsibilities:

Client: Real Estate Company based in AU (PROJECT DAWN) • Accounts Payable and Accounts Receivable Management • Bank Reconciliation • Intercompany • Fixed Asset, Inventory, and Account Reconciliation • Cashflow Forecasting and Budget Preparation • Financial Statements Preparation, Review and Analysis • Payroll Preparation (AL/LSL entitlements) • Working Capital Management • Review of investor Relations Documents such as Share Price Performance Reporting and Property Compendium • Corporate Variance Analysis • Tax Subject Matter Expert (Australian Taxation Compliance (Company, Property and Trust Tax Returns including Div7a, FBT, Thin Capitalisation and Tax Effect Calculations)

SERVICE OPS DELIVERY SENIOR ANALYST TEAM LEAD

Industry:

Employment Period:

June 2019 to November 2021 (29 Months)

Duties and Responsibilities:

(BGC, Taguig) Client: Brewery Company based in AU (PROJECT NGES) • Team Leader for Accounts Payable Team • Team Leader for Accounts Receivable Team (Claims) • Team Leader for Balance Sheet & Governance • Project Lead for PowerBi Dashboards Initiatives for KPI and Balance Sheet Reporting • Review month-end activities such as journal entries, fixed assets, balance sheet, and P/L account reconciliations • Spearheaded preparation of interim audit requirements • Facilitated client meetings, provided insights, and led continuous improvement initiatives. • Review staff performance and team capacity planning

ACCOUNTING TEAM LEADER

Industry:

Employment Period:

November 2021 to January 2023 (14 Months)

Duties and Responsibilities:

• Manages group of accountants from accounts payable officer, AR specialist, bookkeepers, management, and tax accountants • Support clients from different industries such as accounting and bookkeeping firms, funeral services, construction, NDIS, non-profit organizations, and insurance companies • Delivered management reporting and process improvements, improving turnaround times for month-end close. • Spearheaded client meetings regarding staff performance, process improvements, and best accounting practices • Accounting Subject Matter Expert (bookkeeping and accounting tips)

ACCOUNTING SERVICE MANAGER

Industry:

Employment Period:

January 2023 to December 2023 (11 Months)

Duties and Responsibilities:

Intogreat Solutions, Inc (Eastwood, QC) • Managing 20+ clients (accounting firm, service companies, etc.) • Led 4 team leaders and 70+ staff, driving performance reviews, KPIs, and leadership development. • Performance Reviews • Leadership Trainings and Coaching • Driving growth for the company

FINANCIAL CONSULTANT

Industry:

Employment Period:

December 2023 to November 2024 (11 Months)

Duties and Responsibilities:

Philippines) • Tax Preparation (1701Q, 2551Q, EWT) • Cashflow Forecast • Financial Management • Progress Billing • Payroll • End-to-End Bookkeeping • Petty Cash Reconciliation

ACCOUNTING ADMINISTRATOR AND BOOKKEEPER CONTRACTOR

Industry:

Employment Period:

November 2024 to October 2025 (11 Months)

Duties and Responsibilities:

• Recorded daily financial transactions, including invoices, receipts, payments, and journal entries. • Maintained accurate general ledger accounts and reconciled subsidiary ledgers. • Processed accounts payable and receivable transactions, ensuring timely and accurate postings. • Managed vendor and customer records, ensuring up-to-date account information. • Assisted with month-end and year-end closing processes by preparing journal entries, accruals, and adjustments. • Reconciled bank accounts, credit card statements, and intercompany balances. • Reviewed trial balance and supporting schedules to ensure accuracy of financial data. • Prepared month-end financial reports, including income statement, balance sheet, and cash flow summary. • Assisted auditors by providing supporting documentation and reconciliations.

Education History

Field of Study:

Major:

Engineering

Graduation Date:

May 1, 2018

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Accounting Management

Graduation Date:

April 1, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    BookkeepingFinancial AnalysisXero Accounting

INTERMEDIATE ★★

    Microsoft ExcelHubspot CRMSAPMYOBZoho

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: 12th Gen Intel(R) Core(TM) i7-1255U (1.70 GHz)
  • Operating System: Windows 11

All-inclusive Rate: USD $13.33/hr

Sarah

Candidate ID: 632719


ADVANCED

    Bookkeeping, Financial Analysis, Xero Accounting...

INTERMEDIATE

    Microsoft Excel, Hubspot CRM, SAP, MYOB...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 13.33 per hour or $USD 2309.99 per month

Remote Staff Recruiter Comments

  • Over 8 years of extensive experience in accounting, bookkeeping, financial planning, and taxation, with a strong focus on Australian accounting practices.
  • Worked with diverse portfolios, including real estate, manufacturing, SMEs, and unique industries such as synthetic grass manufacturing and funeral homes.
  • She has proven ability in people management, having supervised teams ranging from 20 to 80 accountants, onboarding clients, and providing coaching..
  • She also previously held leadership roles, including Team Lead, Tax Reviewer, and Manager, for prominent organizations like Accenture and Integrate Solutions.
  • Her key skills include:
    • Accounting Systems & Software Proficiency:
      • SAP HANA, MRI Software (Real Estate), Xero, MYOB, HubDoc, and Microsoft Excel (Advanced reporting and basic macros).
    • Expertise in automation and cost-efficiency tools gained through transformational projects at Accenture.
    • Australian Taxation and Compliance:
      • Extensive experience in BAS (Business Activity Statement), IAS (Income Activity Statement), and FBT (Fringe Benefits Tax) preparation and submission for over 5 years.
      • Familiarity with Australian GST requirements and other tax regulations, along with trust accounting.
    • Bookkeeping and Financial Management:
      • Skilled in bank reconciliations, journal entries, general ledger review, and balance sheet reconciliations.
      • Proficient in working capital management, financial forecasting, and budget reporting to key business stakeholders.
    • Client Interaction and Stakeholder Management:
      • Direct collaboration with Australian clients to meet reporting needs and address business challenges.
      • Strong focus on building client relationships and providing tailored solutions for SMEs.
    • Team Leadership and Mentoring:
      • Effective leadership in recruiting, training, and managing teams while maintaining high levels of productivity.
      • Ability to act as a backup for technical roles, ensuring hands-on expertise and connection with the technical aspects of accounting.
  • She transitioned to freelance financial consulting, supporting small businesses in tax preparation, financial reporting, and business development
  • She's currently in Canada but is available to start immediately.

Employment History

Accounting Service Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2023 to December 2023 (9 Months)

Duties and Responsibilities:

  • Managing 20+ clients (accounting firm, service companies, etc.)
  • People Management (team leaders and staff)
  • Performance Reviews
  • Leadership Trainings and Coaching

Accounting Team Leader

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2021 to February 2023 (15 Months)

Duties and Responsibilities:

  • Manages a group of accountants from accounts payable officer, AR specialist, bookkeepers, management, and tax accountants
  • Spearheaded client meetings regarding staff performance, process improvements, and best accounting practices
  • Accounting Subject Matter Expert (bookkeeping and accounting tips)

Service Ops Delivery Senior Analyst Team Lead

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2019 to November 2021 (29 Months)

Duties and Responsibilities:

Client: Brewery Company based in AU
  • Manages a group of accountants from accounts payable officer, AR specialist, bookkeepers, management, and tax accountants
  • Review month-end activities such as journal entries, fixed assets, balance sheet, and P/L account reconciliations
  • Review accounting processes and identify gaps
  • Spearheaded client meetings regarding staff performance, process improvements, and best accounting practices
  • Review staff performance and team capacity planning

General Accounting Ops Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2015 to May 2019 (43 Months)

Duties and Responsibilities:

Real Estate Company based in AU
  • Accounts Payable and Accounts Receivable Management
  • Bank Reconciliation
  • Fixed Asset and Account Reconciliation
  • Cashflow Forecasting and Budget Preparation
  • Financial Statements Preparation, Review and Analysis
  • Payroll Preparation
  • Working Capital Management
  • Australian Taxation Compliance (Company and Trust Tax Returns, FBT, Tax Effect)
  • Review of investor Relations Documents such as Share Price Performance Reporting and Property Compendium
  • Variance Analysis

Consultant

Industry:

Construction / Building / Engineering

Employment Period:

December 2023 to December 2024 (12 Months)

Duties and Responsibilities:

  • Bookkeeping -Coaching for the junior bookkeeper
  • Financial Advisory
  • Filing of tax compliance

Accountant

Industry:

Property / Real Estate

Employment Period:

March 2025 to August 2025 (5 Months)

Duties and Responsibilities:

  • Processed vendor invoices, purchase orders, and expense reports with accuracy and timeliness.
  • Matched invoices with purchase orders and receiving documents to ensure proper authorization.
  • Prepared and executed weekly/monthly payment runs via cheque, direct debits, or wire transfer
  • Maintained vendor records and responded to supplier inquiries regarding payment status.
  • Reconciled vendor statements and resolved discrepancies promptly.
  • Assisted in month-end and year-end closing by preparing accruals and AP reports
  • Monitored accounts to ensure compliance with company policies and financial controls.
  • Supported A/R operations for Battery Rebates Reconciliation and processing rebates to customers

ACCOUNTING ASSISTANT

Industry:

Employment Period:

March 2015 to October 2015 (7 Months)

Duties and Responsibilities:

• Fixed Asset and Account Reconciliation • Bank Reconciliation • Processing Purchase Orders and Journal Entries • Timely Processing of Invoices for Suppliers, Commissions for Brokers and other overhead • Petty Cash Reconciliation • Vendor Statement Account Reconciliation • Purchase Orders Creation • Preparation of Loan Amortization Schedule

GENERAL ACCOUNTING OPS ASSOCIATE

Industry:

Employment Period:

October 2015 to June 2019 (44 Months)

Duties and Responsibilities:

Client: Real Estate Company based in AU (PROJECT DAWN) • Accounts Payable and Accounts Receivable Management • Bank Reconciliation • Intercompany • Fixed Asset, Inventory, and Account Reconciliation • Cashflow Forecasting and Budget Preparation • Financial Statements Preparation, Review and Analysis • Payroll Preparation (AL/LSL entitlements) • Working Capital Management • Review of investor Relations Documents such as Share Price Performance Reporting and Property Compendium • Corporate Variance Analysis • Tax Subject Matter Expert (Australian Taxation Compliance (Company, Property and Trust Tax Returns including Div7a, FBT, Thin Capitalisation and Tax Effect Calculations)

SERVICE OPS DELIVERY SENIOR ANALYST TEAM LEAD

Industry:

Employment Period:

June 2019 to November 2021 (29 Months)

Duties and Responsibilities:

(BGC, Taguig) Client: Brewery Company based in AU (PROJECT NGES) • Team Leader for Accounts Payable Team • Team Leader for Accounts Receivable Team (Claims) • Team Leader for Balance Sheet & Governance • Project Lead for PowerBi Dashboards Initiatives for KPI and Balance Sheet Reporting • Review month-end activities such as journal entries, fixed assets, balance sheet, and P/L account reconciliations • Spearheaded preparation of interim audit requirements • Facilitated client meetings, provided insights, and led continuous improvement initiatives. • Review staff performance and team capacity planning

ACCOUNTING TEAM LEADER

Industry:

Employment Period:

November 2021 to January 2023 (14 Months)

Duties and Responsibilities:

• Manages group of accountants from accounts payable officer, AR specialist, bookkeepers, management, and tax accountants • Support clients from different industries such as accounting and bookkeeping firms, funeral services, construction, NDIS, non-profit organizations, and insurance companies • Delivered management reporting and process improvements, improving turnaround times for month-end close. • Spearheaded client meetings regarding staff performance, process improvements, and best accounting practices • Accounting Subject Matter Expert (bookkeeping and accounting tips)

ACCOUNTING SERVICE MANAGER

Industry:

Employment Period:

January 2023 to December 2023 (11 Months)

Duties and Responsibilities:

Intogreat Solutions, Inc (Eastwood, QC) • Managing 20+ clients (accounting firm, service companies, etc.) • Led 4 team leaders and 70+ staff, driving performance reviews, KPIs, and leadership development. • Performance Reviews • Leadership Trainings and Coaching • Driving growth for the company

FINANCIAL CONSULTANT

Industry:

Employment Period:

December 2023 to November 2024 (11 Months)

Duties and Responsibilities:

Philippines) • Tax Preparation (1701Q, 2551Q, EWT) • Cashflow Forecast • Financial Management • Progress Billing • Payroll • End-to-End Bookkeeping • Petty Cash Reconciliation

ACCOUNTING ADMINISTRATOR AND BOOKKEEPER CONTRACTOR

Industry:

Employment Period:

November 2024 to October 2025 (11 Months)

Duties and Responsibilities:

• Recorded daily financial transactions, including invoices, receipts, payments, and journal entries. • Maintained accurate general ledger accounts and reconciled subsidiary ledgers. • Processed accounts payable and receivable transactions, ensuring timely and accurate postings. • Managed vendor and customer records, ensuring up-to-date account information. • Assisted with month-end and year-end closing processes by preparing journal entries, accruals, and adjustments. • Reconciled bank accounts, credit card statements, and intercompany balances. • Reviewed trial balance and supporting schedules to ensure accuracy of financial data. • Prepared month-end financial reports, including income statement, balance sheet, and cash flow summary. • Assisted auditors by providing supporting documentation and reconciliations.

Education History

Field of Study:

Major:

Engineering

Graduation Date:

May 1, 2018

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Accounting Management

Graduation Date:

April 1, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    BookkeepingFinancial AnalysisXero Accounting

INTERMEDIATE ★★

    Microsoft ExcelHubspot CRMSAPMYOBZoho

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: 12th Gen Intel(R) Core(TM) i7-1255U (1.70 GHz)
  • Operating System: Windows 11

All-inclusive Rate: USD $10.81/hr

Keith

Candidate ID: 631943


ADVANCED

    Video Editing, Adobe Premiere Pro, Adobe After Effects, Adobe After Effects CS4...

INTERMEDIATE

    Graphic Design, Adobe Illustrator, Adobe Photoshop...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Remote Staff Recruiter Comments

Keith has four years of robust experience in video editing, specializing in short-form content such as talking head videos and real estate promotions. He started his career during the pandemic in 2020 as a freelance video editor, working with clients in industries like real estate, personal coaching, and outsourcing, including direct collaboration with CEOs of Australian companies. His portfolio reflects proficiency in creating high-quality, engaging content tailored to client needs.
  • Core Expertise: Video editing for talking head content, real estate videos, and faceless YouTube content.
  • Successfully supported international clients across the U.S. and Australia in delivering visually engaging video content, helping clients expand their audience engagement.
  • Demonstrated adaptability by resolving challenges with low-quality raw footage and audio through client collaboration and creative editing techniques.
  • Sample Portfolio: https://keithabril.carrd.co/
  • https://drive.google.com/drive/folders/1WarBpStJEA5UdKSoaRV71RZaPTXKJ-Zr?usp=sharing
  • He is available to start immediately
Tools & Proficiency:
  • Adobe Premiere Pro
  • Adobe After Effects
  • Canva
  • Adobe Illustrator
  • Skills in color grading, synchronization, and sound design.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Behavioral Summary

Keith is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

A modest and unassuming person, works quite autonomously and decisively in their specialized area. When working outside of their expertise, they’ll look to management, written resources, or subject-matter experts for direction. Most effective and productive when working within the field of own specialty and experience, and prefers to stick to the proven way. If it becomes necessary to initiate or adopt change, he will need to see cold, hard, evidence to prove that the new way is more efficient, yields high-quality results, and is complete. In addition, he will carefully plan the implementation to minimize problems and maximize results.


Employment History

PROJECT BASED VIDEO EDITOR

Industry:

Property / Real Estate

Employment Period:

March 2024 to December 2024 (9 Months)

Duties and Responsibilities:

  • Editing Long form & Short-form videos like Property tour, Talking heads, Property lines & Lifestyle videos. 
  • Repurposing short clips from the Podcast videos for Instagram, Tiktok and Facebook.

VIDEO EDITOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2023 to March 2024 (6 Months)

Duties and Responsibilities:

  • Editing Zoom Tutorial Videos for the students, YouTube Videos and Talking heads. 
  • Repurposing short clips from the YouTube videos for Instagram & YouTube Shorts

VIDEO EDITOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2022 to August 2022 (7 Months)

Duties and Responsibilities:

  • Editing Zoom Videos for the Alchemist Nation website, YouTube Videos and Talking heads. 
  • Repurposing short clips from the YouTube videos for Instagram & YouTube Shorts.

FREELANCE VIDEO EDITOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

November 2022 to May 2023 (6 Months)

Duties and Responsibilities:

  • Trim, cut, and assemble raw footage into polished tutorial videos.
  • Incorporate engaging transitions, effects, and animations tailored for TikTok and Instagram audiences.
  • Adjust video formats, aspect ratios (e.g., 9:16 for vertical videos), and resolutions to meet TikTok and Instagram requirements.
  • Ensure videos adhere to platform-specific guidelines, including length and size limitations.

VIDEO EDITOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2022 to January 2023 (5 Months)

Duties and Responsibilities:

  • Crafting engaging and visually appealing talking-head videos tailored for TikTok and Instagram.
  • Incorporating captions, text overlays, and dynamic transitions to enhance viewer retention.
  • Optimizing videos for platform-specific aspect ratios and resolutions.
  • Editing long-form YouTube content, ensuring smooth transitions, proper pacing, and engaging visuals.
  • Adding graphics, sound effects, and background music to elevate production quality.
  • Ensuring the final output aligns with the brand's tone and storytelling style.

I T ADMINISTRATOR

Industry:

Property / Real Estate

Employment Period:

April 2020 to November 2021 (19 Months)

Duties and Responsibilities:

  • Managed Windows Server 2012. Hardware and Software troubleshooting. 
  • Created Marketing Materials like Graphic Designs and Video for Social Media Accounts.

I T ADMINISTRATOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

November 2017 to April 2021 (41 Months)

Duties and Responsibilities:

  • Managed Windows Server 2012. Hardware and Software troubleshooting. 
  • Created Marketing Materials like Graphic Designs and Video for Social Media Accounts.

Education History

Field of Study:

Computer Science/Information Technology

Major:

INFORMATION TECHNOLOGY

Graduation Date:

August 26, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Video Editing, Adobe Premiere Pro, Adobe After Effects, Adobe After Effects CS4, Canva,

INTERMEDIATE ★★

    Graphic DesignAdobe IllustratorAdobe Photoshop

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17228028007
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: AMD
  • Processor: Ryzen 7 5700
  • Operating System: Windows 11

All-inclusive Rate: USD $10.81/hr

Keith

Candidate ID: 631943


ADVANCED

    Video Editing, Adobe Premiere Pro, Adobe After Effects, Adobe After Effects CS4...

INTERMEDIATE

    Graphic Design, Adobe Illustrator, Adobe Photoshop...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Remote Staff Recruiter Comments

Keith has four years of robust experience in video editing, specializing in short-form content such as talking head videos and real estate promotions. He started his career during the pandemic in 2020 as a freelance video editor, working with clients in industries like real estate, personal coaching, and outsourcing, including direct collaboration with CEOs of Australian companies. His portfolio reflects proficiency in creating high-quality, engaging content tailored to client needs.
  • Core Expertise: Video editing for talking head content, real estate videos, and faceless YouTube content.
  • Successfully supported international clients across the U.S. and Australia in delivering visually engaging video content, helping clients expand their audience engagement.
  • Demonstrated adaptability by resolving challenges with low-quality raw footage and audio through client collaboration and creative editing techniques.
  • Sample Portfolio: https://keithabril.carrd.co/
  • https://drive.google.com/drive/folders/1WarBpStJEA5UdKSoaRV71RZaPTXKJ-Zr?usp=sharing
  • He is available to start immediately
Tools & Proficiency:
  • Adobe Premiere Pro
  • Adobe After Effects
  • Canva
  • Adobe Illustrator
  • Skills in color grading, synchronization, and sound design.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Behavioral Summary

Keith is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

A modest and unassuming person, works quite autonomously and decisively in their specialized area. When working outside of their expertise, they’ll look to management, written resources, or subject-matter experts for direction. Most effective and productive when working within the field of own specialty and experience, and prefers to stick to the proven way. If it becomes necessary to initiate or adopt change, he will need to see cold, hard, evidence to prove that the new way is more efficient, yields high-quality results, and is complete. In addition, he will carefully plan the implementation to minimize problems and maximize results.


Employment History

PROJECT BASED VIDEO EDITOR

Industry:

Property / Real Estate

Employment Period:

March 2024 to December 2024 (9 Months)

Duties and Responsibilities:

  • Editing Long form & Short-form videos like Property tour, Talking heads, Property lines & Lifestyle videos. 
  • Repurposing short clips from the Podcast videos for Instagram, Tiktok and Facebook.

VIDEO EDITOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2023 to March 2024 (6 Months)

Duties and Responsibilities:

  • Editing Zoom Tutorial Videos for the students, YouTube Videos and Talking heads. 
  • Repurposing short clips from the YouTube videos for Instagram & YouTube Shorts

VIDEO EDITOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2022 to August 2022 (7 Months)

Duties and Responsibilities:

  • Editing Zoom Videos for the Alchemist Nation website, YouTube Videos and Talking heads. 
  • Repurposing short clips from the YouTube videos for Instagram & YouTube Shorts.

FREELANCE VIDEO EDITOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

November 2022 to May 2023 (6 Months)

Duties and Responsibilities:

  • Trim, cut, and assemble raw footage into polished tutorial videos.
  • Incorporate engaging transitions, effects, and animations tailored for TikTok and Instagram audiences.
  • Adjust video formats, aspect ratios (e.g., 9:16 for vertical videos), and resolutions to meet TikTok and Instagram requirements.
  • Ensure videos adhere to platform-specific guidelines, including length and size limitations.

VIDEO EDITOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2022 to January 2023 (5 Months)

Duties and Responsibilities:

  • Crafting engaging and visually appealing talking-head videos tailored for TikTok and Instagram.
  • Incorporating captions, text overlays, and dynamic transitions to enhance viewer retention.
  • Optimizing videos for platform-specific aspect ratios and resolutions.
  • Editing long-form YouTube content, ensuring smooth transitions, proper pacing, and engaging visuals.
  • Adding graphics, sound effects, and background music to elevate production quality.
  • Ensuring the final output aligns with the brand's tone and storytelling style.

I T ADMINISTRATOR

Industry:

Property / Real Estate

Employment Period:

April 2020 to November 2021 (19 Months)

Duties and Responsibilities:

  • Managed Windows Server 2012. Hardware and Software troubleshooting. 
  • Created Marketing Materials like Graphic Designs and Video for Social Media Accounts.

I T ADMINISTRATOR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

November 2017 to April 2021 (41 Months)

Duties and Responsibilities:

  • Managed Windows Server 2012. Hardware and Software troubleshooting. 
  • Created Marketing Materials like Graphic Designs and Video for Social Media Accounts.

Education History

Field of Study:

Computer Science/Information Technology

Major:

INFORMATION TECHNOLOGY

Graduation Date:

August 26, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Video Editing, Adobe Premiere Pro, Adobe After Effects, Adobe After Effects CS4, Canva,

INTERMEDIATE ★★

    Graphic DesignAdobe IllustratorAdobe Photoshop

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17228028007
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: AMD
  • Processor: Ryzen 7 5700
  • Operating System: Windows 11

All-inclusive Rate: USD $8.28/hr

Judy

Candidate ID: 631774


ADVANCED

    Canva, Adobe Photoshop, Asana, Apollo...

INTERMEDIATE

    .NET...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.28 per hour or $USD 717.93 per month

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

Ann has seven years of professional experience across industries such as food and beverage, construction and building, beauty and health, financial services, and real estate. With four years dedicated to the construction and building sector, Ann has demonstrated expertise as an Executive Assistant, handling responsibilities such as basic payroll, invoicing, and administrative support. She is well-versed in tools like QuickBooks, Asana, and Canva, and has supported international clients, particularly in Canada.


Key Highlights:
  1. Industry-Specific Experience:

  2. Construction and Building (4 years): Extensive experience supporting commercial building projects, including handling basic payroll, invoicing, and client communication.
  3. Building Documentation: Experience as a Liaison Officer for permit applications and other construction-related documents.
  4. International Client Support:

  5. Worked directly with Canadian clients, facilitating communication and addressing project requirements.
  6. Proficient in managing building documentation and stakeholder communication.
  7. Administrative Expertise:

  8. Proficient in managing QuickBooks for payroll and invoicing.
  9. Skilled in organizing schedules, managing emails, and preparing necessary documents for clients and projects.
  10. Versatility:

  11. Has worked in diverse industries, adapting quickly to varying business needs.
  12. Additional skills in social media management, graphic design, and email marketing provide added value.
She can start immediately and is amenable to part-time arrangement.

Predictive Index Behavioral Profile- Specialist

Strongest Behaviors
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Behavioral Summary

Judy Ann is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Judy Ann, who takes responsibilities very seriously.

Ann has seven years of professional experience across industries such as food and beverage, construction and building, beauty and health, financial services, and real estate. With four years dedicated to the construction and building sector, Ann has demonstrated expertise as an Executive Assistant, handling responsibilities such as basic payroll, invoicing, and administrative support. She is well-versed in tools like QuickBooks, Asana, and Canva, and has supported international clients, particularly in Canada.


Key Highlights:
  1. Industry-Specific Experience:

  2. Construction and Building (4 years): Extensive experience supporting commercial building projects, including handling basic payroll, invoicing, and client communication.
  3. Building Documentation: Experience as a Liaison Officer for permit applications and other construction-related documents.
  4. International Client Support:

  5. Worked directly with Canadian clients, facilitating communication and addressing project requirements.
  6. Proficient in managing building documentation and stakeholder communication.
  7. Administrative Expertise:

  8. Proficient in managing QuickBooks for payroll and invoicing.
  9. Skilled in organizing schedules, managing emails, and preparing necessary documents for clients and projects.
  10. Versatility:

  11. Has worked in diverse industries, adapting quickly to varying business needs.
  12. Additional skills in social media management, graphic design, and email marketing provide added value.
She can start immediately and is amenable to part-time arrangement.

Predictive Index Behavioral Profile- Specialist

Strongest Behaviors
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Behavioral Summary

Judy Ann is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Judy Ann, who takes responsibilities very seriously.


Employment History

SALES AGENT

Industry:

Telecommunication

Employment Period:

July 2016 to August 2016 (1 Months)

Duties and Responsibilities:

  • Oversee mail deliveries, package and couriers.
  • Check and arranging Cheques (by alphabetical order).
  • Perform clerical task like maintain files and organize documents.
  • Answering phone calls and emails

BRANCH OPERATION HEADS ASSISTANT OJT

Industry:

Banking / Financial Services

Employment Period:

March 2017 to April 2017 (1 Months)

Duties and Responsibilities:

  • Oversee mail deliveries, package and couriers.
  • Check and arranging Cheques (by alphabetical order).
  • Perform clerical task like maintain files and organize documents.
  • Answering phone calls and emails

FRONTLINER ASSOCIATE

Industry:

Banking / Financial Services

Employment Period:

April 2018 to August 2018 (4 Months)

Duties and Responsibilities:

  • Greet customers, handle issues and answer inquiries.
  • Answer the phone calls, manage chats and emails and redirect calls to appropriate offices.
  • Checking and balancing transactions referring to cash receipts and payments
  • Making the transactions for the money transfer.
  • Keeping of the redemption and renewal records for teller form.

SALES SPECIALIST PART TIME

Industry:

Property / Real Estate

Employment Period:

January 2018 to September 2019 (20 Months)

Duties and Responsibilities:

  • Coordinate efforts to negotiate property sale between buyer and seller or listing agent to achieve desired results
  • Contact and follow-up with pre-qualified leads to assess their wants and needs in a home
  • Arrange showings, show homes, and participate in open houses for prospective buyers
  • Respond to all leads and potential homebuyers in a timely fashion to build a strong client base
  • Call clients weekly to provide feedback on their property listing to keep them engaged and improve customer service ratings

ADMIN STAFF

Industry:

Construction / Building / Engineering

Employment Period:

November 2018 to December 2020 (25 Months)

Duties and Responsibilities:

  • Plan meetings, scheduling appointments, travel arrangements for the manager and other board members.
  • Arrange, reorder and maintain documents, reports and information.
  • Prepare invoices and process customer payments.
  • Performed a range of administrative tasks from maintaining production schedules to purchasing supplies and other equipment.
  • Worked as a Liaison for the company's documents, licensed certification and other departments to process building permit papers to allow projects in the area.
  • Received and sorted any necessary correspondence.
  • Answered, screened and directed incoming phone calls while providing basic information as needed.
  • Maintained Company records, physical files, databases and spreadsheet in adherence to company protocol. Set up presentations for office meetings

SOCIAL MEDIA MANAGER

Industry:

Banking / Financial Services

Employment Period:

March 2021 to June 2021 (3 Months)

Duties and Responsibilities:

  • Own all the social media accounts adapted content across channels
  • Contributed to the company's marketing plan and developed social media strategy tailored to their brand
  • Worked with the marketing team to developed social media content calendars
  • Worked with the company's global community team members to leverage localized marketing campaigns across their channels
  • Researched social media trends and informed leadership of changes that are relevant to the company's marketing activities
  • Set key performance indicators (KPIs) for social media that align with greater marketing and business objectives
  • Leveraged viral content to excite for the community and engaged with external audiences.

GRAPHIC DESIGNER SOCIAL MEDIA MANAGER

Industry:

Arts / Design / Fashion

Employment Period:

October 2021 to November 2023 (24 Months)

Duties and Responsibilities:

  • Managing social media flatforms: Facebook, TikTok & Instagram.
  • Develop and create unique digital content across display advertising, email marketing, brand newsletter, digital ad banners, social media and more to drive awareness, engagement, and revenue through our brand.
  • Supporting the creation of compelling evergreen and campaign content
  • Designed coupons, marketing materials and other layouts using CANVA & Adobe Photoshop.
  • Design and update of website articles and assets to support new content creation and online customer journey.
  • Design new digital creative assets for digital channels, including web, mobile, and display.

EXECUTIVE ASSISTANT FULL TIME

Industry:

Repair and Maintenance Services

Employment Period:

November 2021 to October 2024 (35 Months)

Duties and Responsibilities:

  • Acting as the point of contact among executives, employees, clients and other external partners.
  • Managing executive's calendars and set up meetings.
  • Researching and conducting data to prepare documents for review and presentation.
  • Answering phone calls and email Work with HR Administrator to create poster in search for employees & helps with onboarding process.
  • Manage the creation, content, strategy, products & services advertising on LinkedIn.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

FINANCIAL MANAGEMENT

Graduation Date:

March 30, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Canva, Adobe Photoshop, Asana, Apollo, Slack,

INTERMEDIATE ★★

    .NET

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Asus
  • Processor: icore8
  • Operating System: Windows 11

All-inclusive Rate: USD $8.28/hr

Judy

Candidate ID: 631774


ADVANCED

    Canva, Adobe Photoshop, Asana, Apollo...

INTERMEDIATE

    .NET...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.28 per hour or $USD 717.93 per month

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

Ann has seven years of professional experience across industries such as food and beverage, construction and building, beauty and health, financial services, and real estate. With four years dedicated to the construction and building sector, Ann has demonstrated expertise as an Executive Assistant, handling responsibilities such as basic payroll, invoicing, and administrative support. She is well-versed in tools like QuickBooks, Asana, and Canva, and has supported international clients, particularly in Canada.


Key Highlights:
  1. Industry-Specific Experience:

  2. Construction and Building (4 years): Extensive experience supporting commercial building projects, including handling basic payroll, invoicing, and client communication.
  3. Building Documentation: Experience as a Liaison Officer for permit applications and other construction-related documents.
  4. International Client Support:

  5. Worked directly with Canadian clients, facilitating communication and addressing project requirements.
  6. Proficient in managing building documentation and stakeholder communication.
  7. Administrative Expertise:

  8. Proficient in managing QuickBooks for payroll and invoicing.
  9. Skilled in organizing schedules, managing emails, and preparing necessary documents for clients and projects.
  10. Versatility:

  11. Has worked in diverse industries, adapting quickly to varying business needs.
  12. Additional skills in social media management, graphic design, and email marketing provide added value.
She can start immediately and is amenable to part-time arrangement.

Predictive Index Behavioral Profile- Specialist

Strongest Behaviors
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Behavioral Summary

Judy Ann is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Judy Ann, who takes responsibilities very seriously.

Ann has seven years of professional experience across industries such as food and beverage, construction and building, beauty and health, financial services, and real estate. With four years dedicated to the construction and building sector, Ann has demonstrated expertise as an Executive Assistant, handling responsibilities such as basic payroll, invoicing, and administrative support. She is well-versed in tools like QuickBooks, Asana, and Canva, and has supported international clients, particularly in Canada.


Key Highlights:
  1. Industry-Specific Experience:

  2. Construction and Building (4 years): Extensive experience supporting commercial building projects, including handling basic payroll, invoicing, and client communication.
  3. Building Documentation: Experience as a Liaison Officer for permit applications and other construction-related documents.
  4. International Client Support:

  5. Worked directly with Canadian clients, facilitating communication and addressing project requirements.
  6. Proficient in managing building documentation and stakeholder communication.
  7. Administrative Expertise:

  8. Proficient in managing QuickBooks for payroll and invoicing.
  9. Skilled in organizing schedules, managing emails, and preparing necessary documents for clients and projects.
  10. Versatility:

  11. Has worked in diverse industries, adapting quickly to varying business needs.
  12. Additional skills in social media management, graphic design, and email marketing provide added value.
She can start immediately and is amenable to part-time arrangement.

Predictive Index Behavioral Profile- Specialist

Strongest Behaviors
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Behavioral Summary

Judy Ann is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Judy Ann, who takes responsibilities very seriously.


Employment History

SALES AGENT

Industry:

Telecommunication

Employment Period:

July 2016 to August 2016 (1 Months)

Duties and Responsibilities:

  • Oversee mail deliveries, package and couriers.
  • Check and arranging Cheques (by alphabetical order).
  • Perform clerical task like maintain files and organize documents.
  • Answering phone calls and emails

BRANCH OPERATION HEADS ASSISTANT OJT

Industry:

Banking / Financial Services

Employment Period:

March 2017 to April 2017 (1 Months)

Duties and Responsibilities:

  • Oversee mail deliveries, package and couriers.
  • Check and arranging Cheques (by alphabetical order).
  • Perform clerical task like maintain files and organize documents.
  • Answering phone calls and emails

FRONTLINER ASSOCIATE

Industry:

Banking / Financial Services

Employment Period:

April 2018 to August 2018 (4 Months)

Duties and Responsibilities:

  • Greet customers, handle issues and answer inquiries.
  • Answer the phone calls, manage chats and emails and redirect calls to appropriate offices.
  • Checking and balancing transactions referring to cash receipts and payments
  • Making the transactions for the money transfer.
  • Keeping of the redemption and renewal records for teller form.

SALES SPECIALIST PART TIME

Industry:

Property / Real Estate

Employment Period:

January 2018 to September 2019 (20 Months)

Duties and Responsibilities:

  • Coordinate efforts to negotiate property sale between buyer and seller or listing agent to achieve desired results
  • Contact and follow-up with pre-qualified leads to assess their wants and needs in a home
  • Arrange showings, show homes, and participate in open houses for prospective buyers
  • Respond to all leads and potential homebuyers in a timely fashion to build a strong client base
  • Call clients weekly to provide feedback on their property listing to keep them engaged and improve customer service ratings

ADMIN STAFF

Industry:

Construction / Building / Engineering

Employment Period:

November 2018 to December 2020 (25 Months)

Duties and Responsibilities:

  • Plan meetings, scheduling appointments, travel arrangements for the manager and other board members.
  • Arrange, reorder and maintain documents, reports and information.
  • Prepare invoices and process customer payments.
  • Performed a range of administrative tasks from maintaining production schedules to purchasing supplies and other equipment.
  • Worked as a Liaison for the company's documents, licensed certification and other departments to process building permit papers to allow projects in the area.
  • Received and sorted any necessary correspondence.
  • Answered, screened and directed incoming phone calls while providing basic information as needed.
  • Maintained Company records, physical files, databases and spreadsheet in adherence to company protocol. Set up presentations for office meetings

SOCIAL MEDIA MANAGER

Industry:

Banking / Financial Services

Employment Period:

March 2021 to June 2021 (3 Months)

Duties and Responsibilities:

  • Own all the social media accounts adapted content across channels
  • Contributed to the company's marketing plan and developed social media strategy tailored to their brand
  • Worked with the marketing team to developed social media content calendars
  • Worked with the company's global community team members to leverage localized marketing campaigns across their channels
  • Researched social media trends and informed leadership of changes that are relevant to the company's marketing activities
  • Set key performance indicators (KPIs) for social media that align with greater marketing and business objectives
  • Leveraged viral content to excite for the community and engaged with external audiences.

GRAPHIC DESIGNER SOCIAL MEDIA MANAGER

Industry:

Arts / Design / Fashion

Employment Period:

October 2021 to November 2023 (24 Months)

Duties and Responsibilities:

  • Managing social media flatforms: Facebook, TikTok & Instagram.
  • Develop and create unique digital content across display advertising, email marketing, brand newsletter, digital ad banners, social media and more to drive awareness, engagement, and revenue through our brand.
  • Supporting the creation of compelling evergreen and campaign content
  • Designed coupons, marketing materials and other layouts using CANVA & Adobe Photoshop.
  • Design and update of website articles and assets to support new content creation and online customer journey.
  • Design new digital creative assets for digital channels, including web, mobile, and display.

EXECUTIVE ASSISTANT FULL TIME

Industry:

Repair and Maintenance Services

Employment Period:

November 2021 to October 2024 (35 Months)

Duties and Responsibilities:

  • Acting as the point of contact among executives, employees, clients and other external partners.
  • Managing executive's calendars and set up meetings.
  • Researching and conducting data to prepare documents for review and presentation.
  • Answering phone calls and email Work with HR Administrator to create poster in search for employees & helps with onboarding process.
  • Manage the creation, content, strategy, products & services advertising on LinkedIn.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

FINANCIAL MANAGEMENT

Graduation Date:

March 30, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Canva, Adobe Photoshop, Asana, Apollo, Slack,

INTERMEDIATE ★★

    .NET

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Asus
  • Processor: icore8
  • Operating System: Windows 11

All-inclusive Rate: USD $10.81/hr

Brando

Candidate ID: 631679


ADVANCED

    Video Editing, Graphic Design, Adobe After Effects, Adobe Premiere Pro...

INTERMEDIATE

    2D Animation, Ad Design, Video Ads, Email Design...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Remote Staff Recruiter Comments

Brando demonstrated solid experience and expertise in video editing, particularly with short-form content and talking head videos. His responses highlighted his ability to work independently in a remote setup, utilize relevant tools, and produce engaging, high-quality videos for social media and ad platforms. He also showed a willingness to adhere to organizational systems such as monitoring tools, tax compliance programs, and other administrative processes.

Relevant Experience:
  • Successfully managed challenges, such as resolving corrupted video issues by recreating content with motion graphics.
  • Enhances audio quality when original recordings are subpar, ensuring professional output.
  • Emphasizes creating a strong "hook" within the first 5-7 seconds of a video to capture attention.
  • Consistently uses motion graphics, b-rolls, and visual elements to maintain viewer engagement throughout the content.
  • Portfolio: https://brandodisag.my.canva.site/brando-s-portfolio
Technical Skills and Tools:
  • Primary Tools: Adobe Premiere Pro, After Effects, CapCut (for basic edits).
  • Experience: Over 3 years editing short-form videos, including reels for social media and ads. Has 2 years of specialized experience working with talking head videos.
  • Process: Demonstrated a clear workflow for editing raw footage into finalized content, including captioning, sound design, motion graphics, and client revisions.
  • Additional Knowledge: Familiar with creating advanced motion graphics and maintaining viewer engagement through transitions, overlays, and other effects. Mentioned familiarity with Alex Hormozi-style editing, indicating a keen understanding of modern editing trends.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary

Brando is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Brando, who takes responsibilities very seriously.


Employment History

Multimedia Designer/Video Editor

Industry:

Education

Employment Period:

February 2022 to January 2025 (34 Months)

Duties and Responsibilities:

  • Created videos and graphics for social media post and social media ads that increases sales and conversions.
  • Designed graphic templates for social media post.
  • Edited recorded videos for student for easier consumption and understanding.

Video Editing Coach

Industry:

Education

Employment Period:

January 2023 to February 2024 (13 Months)

Duties and Responsibilities:

  • Educate aspiring video editors on mastering Adobe Premiere Pro to enhance their editing speed and creativity.
  • Develop and deliver comprehensive training sessions that cover advanced editing techniques and workflow optimization.
  • Guide students in applying industry-standard practices for professional video production.
  • Provide personalized feedback to help learners improve their skills and build confidence in their editing capabilities.
  • Stay updated on the latest Adobe Premiere Pro updates and trends in video editing to ensure relevant and current instruction.

Multimedia Designer

Industry:

Entertainment / Media

Employment Period:

April 2022 to December 2022 (8 Months)

Duties and Responsibilities:

  • Produced engaging video content for social media advertisements designed to capture audience attention and drive sales conversions.
  • Applied creative editing techniques to deliver high-impact videos aligned with marketing objectives and brand guidelines.
  • Optimized video formats and layouts to maximize performance across various social media platforms.

Video Editor

Industry:

Human Resources Management / Consulting

Employment Period:

January 2021 to February 2022 (13 Months)

Duties and Responsibilities:

  • Edited user-generated content (UGC) into high-quality, visually appealing materials optimized for Instagram.
  • Partnered with a team of video editors to brainstorm and develop creative concepts, ensuring engaging and innovative content delivery.
  • Enhanced content aesthetics and storytelling to align with brand guidelines and audience preferences.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Associate in Computer Hardware Servicing

Graduation Date:

March 7, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Video Editing, Graphic Design, Adobe After Effects, Adobe Premiere Pro, Adobe Illustrator,

INTERMEDIATE ★★

    2D AnimationAd DesignVideo AdsEmail Design

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17244381903
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Aorus
  • Processor: Ryzen 5 3600
  • Operating System: Windows 10

All-inclusive Rate: USD $10.81/hr

Brando

Candidate ID: 631679


ADVANCED

    Video Editing, Graphic Design, Adobe After Effects, Adobe Premiere Pro...

INTERMEDIATE

    2D Animation, Ad Design, Video Ads, Email Design...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Remote Staff Recruiter Comments

Brando demonstrated solid experience and expertise in video editing, particularly with short-form content and talking head videos. His responses highlighted his ability to work independently in a remote setup, utilize relevant tools, and produce engaging, high-quality videos for social media and ad platforms. He also showed a willingness to adhere to organizational systems such as monitoring tools, tax compliance programs, and other administrative processes.

Relevant Experience:
  • Successfully managed challenges, such as resolving corrupted video issues by recreating content with motion graphics.
  • Enhances audio quality when original recordings are subpar, ensuring professional output.
  • Emphasizes creating a strong "hook" within the first 5-7 seconds of a video to capture attention.
  • Consistently uses motion graphics, b-rolls, and visual elements to maintain viewer engagement throughout the content.
  • Portfolio: https://brandodisag.my.canva.site/brando-s-portfolio
Technical Skills and Tools:
  • Primary Tools: Adobe Premiere Pro, After Effects, CapCut (for basic edits).
  • Experience: Over 3 years editing short-form videos, including reels for social media and ads. Has 2 years of specialized experience working with talking head videos.
  • Process: Demonstrated a clear workflow for editing raw footage into finalized content, including captioning, sound design, motion graphics, and client revisions.
  • Additional Knowledge: Familiar with creating advanced motion graphics and maintaining viewer engagement through transitions, overlays, and other effects. Mentioned familiarity with Alex Hormozi-style editing, indicating a keen understanding of modern editing trends.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary

Brando is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Brando, who takes responsibilities very seriously.


Employment History

Multimedia Designer/Video Editor

Industry:

Education

Employment Period:

February 2022 to January 2025 (34 Months)

Duties and Responsibilities:

  • Created videos and graphics for social media post and social media ads that increases sales and conversions.
  • Designed graphic templates for social media post.
  • Edited recorded videos for student for easier consumption and understanding.

Video Editing Coach

Industry:

Education

Employment Period:

January 2023 to February 2024 (13 Months)

Duties and Responsibilities:

  • Educate aspiring video editors on mastering Adobe Premiere Pro to enhance their editing speed and creativity.
  • Develop and deliver comprehensive training sessions that cover advanced editing techniques and workflow optimization.
  • Guide students in applying industry-standard practices for professional video production.
  • Provide personalized feedback to help learners improve their skills and build confidence in their editing capabilities.
  • Stay updated on the latest Adobe Premiere Pro updates and trends in video editing to ensure relevant and current instruction.

Multimedia Designer

Industry:

Entertainment / Media

Employment Period:

April 2022 to December 2022 (8 Months)

Duties and Responsibilities:

  • Produced engaging video content for social media advertisements designed to capture audience attention and drive sales conversions.
  • Applied creative editing techniques to deliver high-impact videos aligned with marketing objectives and brand guidelines.
  • Optimized video formats and layouts to maximize performance across various social media platforms.

Video Editor

Industry:

Human Resources Management / Consulting

Employment Period:

January 2021 to February 2022 (13 Months)

Duties and Responsibilities:

  • Edited user-generated content (UGC) into high-quality, visually appealing materials optimized for Instagram.
  • Partnered with a team of video editors to brainstorm and develop creative concepts, ensuring engaging and innovative content delivery.
  • Enhanced content aesthetics and storytelling to align with brand guidelines and audience preferences.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Associate in Computer Hardware Servicing

Graduation Date:

March 7, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Video Editing, Graphic Design, Adobe After Effects, Adobe Premiere Pro, Adobe Illustrator,

INTERMEDIATE ★★

    2D AnimationAd DesignVideo AdsEmail Design

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17244381903
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Aorus
  • Processor: Ryzen 5 3600
  • Operating System: Windows 10

All-inclusive Rate: USD $9.80/hr

Rhenneshy

Candidate ID: 630486


ADVANCED

    Microsoft Office, Xero, Bookkeeping, Australian Tax...

INTERMEDIATE

    Photo Editing, Microsoft Excel, Administrative Support, Administrative Skills...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • Rhenneshy brings a strong background in accounting and taxation with extensive experience working in various industries, including private companies, retail, and global accounting firms.
  • With over five years of professional experience, Rhen has developed expertise in Australian taxation, financial reporting, and auditing.
  • Key Skills and Competencies:
  • Taxation Expertise
  • Proficient in preparing and lodging individual tax returns (ITRs) with end-to-end handling, including queries and lodgment using Xero Practice Manager (XPM).
  • Experienced in trusts and company tax returns, BAS (Business Activity Statements), and IAS (Instalment Activity Statements).
  • Knowledgeable in Division 7A and Fringe Benefits Tax (FBT), with familiarity in property investment tax and other Australian tax regulations.
  • Adept at working with Self-Managed Superannuation Funds (SMSFs), using BGL 360 for processing and audits.
  • Accounting and Bookkeeping
  • Skilled in bank reconciliation, ensuring accuracy between bank records and financial statements.
  • Prepared financial reports, including taxable income summaries, financial statements, and other tax-related documentation.
  • Ensures accuracy and timeliness of accounting processes to meet client deadlines and reporting requirements.
  • Tools and Software Proficiency
  • Proficient in Xero and familiar with MYOB, QuickBooks, and BGL 360 for accounting and SMSF processing.
  • Strong working knowledge of Microsoft Excel for financial analysis and reporting.
  • Experienced in using ERO systems for tax lodgment.
  • Auditing and Compliance
  • Worked as an Internal Auditor for a retail company, performing merchandise audits, inventory checks, and compliance reviews.
  • Ensured compliance with government regulations and company policies by validating document accuracy before submission to government agencies (e.g., LTO in the Philippines).
  • Communication and Client Collaboration
  • Managed a portfolio of 240+ individual clients while working for an Australian accounting firm (TOA Global).
  • Proactively sought additional tasks and responsibilities from clients, showcasing a strong work ethic and commitment to delivering value.
  • Experienced in handling client queries, providing clear communication, and building strong professional relationships.
  • Completed a seven-week Australian accounting training program with TOA Global, passing weekly exams and gaining specialized knowledge in Australian accounting and taxation standards.
  • He is available to start immediately and is willing to start as part-time.

  • Employment History

    Accountant

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    January 2022 to October 2024 (33 Months)

    Duties and Responsibilities:

    Engaged in accounting work/task for Australian Firm – Northstar Accountants Pty Ltd
    • Training in Australian Accounting (Individual, Partnership, Trust & Company)
      • Use of the Agent Tax Portal (ATO)
      • Xero Practice Manager and Xero
      • General Bookkeeping (Bank Rec, AP, AR & Payroll)
      • Process of Income Tax Return
      • Process of the Business Activity Statement
      • Process of the Installment Activity Statement
    • Admin task (ATOmate, CAS360(ASIC)
    • Answering SMSF Audit queries (Supercentric)
    • Preparing email and signature package. (Fusesign, Xero Document packs)
    • Knowledge of generating reports in ATO Portal
    • Reconciling ATO payments to Xero
    • End to end preparation of Individual Income Tax Return
      • Rental Property
      • CGT (Shares, Properties, Crypto)
    • Drafting monthly queries or information requests to the client
    • Daily bookkeeping/data entry/bank reconciliation
    • GST Reconciliation
    • Preparation of BAS / IAS
    • Prepares general work papers in support of the client’s source documents.
    • AP/ AR Reports
    • Conversion and Migration of data to Xero
    • Perform other accounting duties as required. 

    Physical Inventory Staff/Internal Auditor assigned

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    May 2018 to February 2022 (45 Months)

    Duties and Responsibilities:

    •  To conduct regular store audits
    • Review of store book balance (Purchases, Sales, Adjustments, Book Balance VS Retail Book Inventory, Book Balance VS Merchandise Report)
    • To count physical inventory of each store accurately and completely
    • Determine root cause of inventory variation, if any.
    • Strategize action steps to eliminate or minimize problem
    • Reporting of audit findings to the immediate superior

    Branch Accountant

    Industry:

    Automobile / Automotive Ancillary / Vehicle

    Employment Period:

    June 2017 to May 2018 (11 Months)

    Duties and Responsibilities:

    • Reviewing of Parts and Service Sales documents
    • Checking of Vehicle Sales documents
    • Checking and reconciling of Daily Cash Collection Report
    • Monthly preparation of Sales Summary Report (Parts and Service Sales / Vehicle Sales) • Monthly preparation of Bank Reconciliation
    • Writing of Sales and Purchases Transactions in the Books of Account

    Encoder

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2014 to June 2014 (2 Months)

    Duties and Responsibilities:

    • Encoding of given data

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Accountancy

    Graduation Date:

    March 31, 2016

    Located In:

    Philippines

    License and Certification: :

    • Xero Payroll Certified
    • Xero Advisor Certifiedn


    Skills

    ADVANCED ★★★

      Microsoft Office, Xero, Bookkeeping, Australian Tax, Tax compliance,

    INTERMEDIATE ★★

      Photo EditingMicrosoft ExcelAdministrative SupportAdministrative Skills

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP Victus
    • Processor: AMD Ryzen 5 7000series
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.80/hr

    Rhenneshy

    Candidate ID: 630486


    ADVANCED

      Microsoft Office, Xero, Bookkeeping, Australian Tax...

    INTERMEDIATE

      Photo Editing, Microsoft Excel, Administrative Support, Administrative Skills...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.80 per hour or $USD 849.05 per month

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    • Rhenneshy brings a strong background in accounting and taxation with extensive experience working in various industries, including private companies, retail, and global accounting firms.
    • With over five years of professional experience, Rhen has developed expertise in Australian taxation, financial reporting, and auditing.
    • Key Skills and Competencies:
    • Taxation Expertise
    • Proficient in preparing and lodging individual tax returns (ITRs) with end-to-end handling, including queries and lodgment using Xero Practice Manager (XPM).
    • Experienced in trusts and company tax returns, BAS (Business Activity Statements), and IAS (Instalment Activity Statements).
    • Knowledgeable in Division 7A and Fringe Benefits Tax (FBT), with familiarity in property investment tax and other Australian tax regulations.
    • Adept at working with Self-Managed Superannuation Funds (SMSFs), using BGL 360 for processing and audits.
  • Accounting and Bookkeeping
  • Skilled in bank reconciliation, ensuring accuracy between bank records and financial statements.
  • Prepared financial reports, including taxable income summaries, financial statements, and other tax-related documentation.
  • Ensures accuracy and timeliness of accounting processes to meet client deadlines and reporting requirements.
  • Tools and Software Proficiency
  • Proficient in Xero and familiar with MYOB, QuickBooks, and BGL 360 for accounting and SMSF processing.
  • Strong working knowledge of Microsoft Excel for financial analysis and reporting.
  • Experienced in using ERO systems for tax lodgment.
  • Auditing and Compliance
  • Worked as an Internal Auditor for a retail company, performing merchandise audits, inventory checks, and compliance reviews.
  • Ensured compliance with government regulations and company policies by validating document accuracy before submission to government agencies (e.g., LTO in the Philippines).
  • Communication and Client Collaboration
  • Managed a portfolio of 240+ individual clients while working for an Australian accounting firm (TOA Global).
  • Proactively sought additional tasks and responsibilities from clients, showcasing a strong work ethic and commitment to delivering value.
  • Experienced in handling client queries, providing clear communication, and building strong professional relationships.
  • Completed a seven-week Australian accounting training program with TOA Global, passing weekly exams and gaining specialized knowledge in Australian accounting and taxation standards.
  • He is available to start immediately and is willing to start as part-time.

  • Employment History

    Accountant

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    January 2022 to October 2024 (33 Months)

    Duties and Responsibilities:

    Engaged in accounting work/task for Australian Firm – Northstar Accountants Pty Ltd
    • Training in Australian Accounting (Individual, Partnership, Trust & Company)
      • Use of the Agent Tax Portal (ATO)
      • Xero Practice Manager and Xero
      • General Bookkeeping (Bank Rec, AP, AR & Payroll)
      • Process of Income Tax Return
      • Process of the Business Activity Statement
      • Process of the Installment Activity Statement
    • Admin task (ATOmate, CAS360(ASIC)
    • Answering SMSF Audit queries (Supercentric)
    • Preparing email and signature package. (Fusesign, Xero Document packs)
    • Knowledge of generating reports in ATO Portal
    • Reconciling ATO payments to Xero
    • End to end preparation of Individual Income Tax Return
      • Rental Property
      • CGT (Shares, Properties, Crypto)
    • Drafting monthly queries or information requests to the client
    • Daily bookkeeping/data entry/bank reconciliation
    • GST Reconciliation
    • Preparation of BAS / IAS
    • Prepares general work papers in support of the client’s source documents.
    • AP/ AR Reports
    • Conversion and Migration of data to Xero
    • Perform other accounting duties as required. 

    Physical Inventory Staff/Internal Auditor assigned

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    May 2018 to February 2022 (45 Months)

    Duties and Responsibilities:

    •  To conduct regular store audits
    • Review of store book balance (Purchases, Sales, Adjustments, Book Balance VS Retail Book Inventory, Book Balance VS Merchandise Report)
    • To count physical inventory of each store accurately and completely
    • Determine root cause of inventory variation, if any.
    • Strategize action steps to eliminate or minimize problem
    • Reporting of audit findings to the immediate superior

    Branch Accountant

    Industry:

    Automobile / Automotive Ancillary / Vehicle

    Employment Period:

    June 2017 to May 2018 (11 Months)

    Duties and Responsibilities:

    • Reviewing of Parts and Service Sales documents
    • Checking of Vehicle Sales documents
    • Checking and reconciling of Daily Cash Collection Report
    • Monthly preparation of Sales Summary Report (Parts and Service Sales / Vehicle Sales) • Monthly preparation of Bank Reconciliation
    • Writing of Sales and Purchases Transactions in the Books of Account

    Encoder

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2014 to June 2014 (2 Months)

    Duties and Responsibilities:

    • Encoding of given data

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Accountancy

    Graduation Date:

    March 31, 2016

    Located In:

    Philippines

    License and Certification: :

    • Xero Payroll Certified
    • Xero Advisor Certifiedn


    Skills

    ADVANCED ★★★

      Microsoft Office, Xero, Bookkeeping, Australian Tax, Tax compliance,

    INTERMEDIATE ★★

      Photo EditingMicrosoft ExcelAdministrative SupportAdministrative Skills

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP Victus
    • Processor: AMD Ryzen 5 7000series
    • Operating System: Windows 11

    All-inclusive Rate: USD $11.81/hr

    Reggiena

    Candidate ID: 629805


    ADVANCED

      Virtual Assistant Skills, Customer Service, Social Media Management, Website Management...

    INTERMEDIATE

      Communication Skills, Microsoft, Slack, Canva...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.80 per hour or $USD 849.05 per month

    Full Time: $USD 11.81 per hour or $USD 2047.75 per month

    Remote Staff Recruiter Comments

    Reggiena brings 14 years of extensive experience in the customer service industry, with a strong background in call center operations, customer interaction, and administrative support. She has handled roles that required her to manage inbound and outbound calls, email support, live chat, and customer bookings. Her experience aligns closely with the role requirements, particularly in converting inquiries into bookings and managing customer schedules effectively.

    Job-Specific Competencies:
    • Customer Service Expertise:
      She has consistently demonstrated excellent customer service skills across various industries, including automotive and RV rental services. She effectively handles inquiries, resolves concerns, and delivers resolutions with professionalism, even in challenging situations such as denied claims or difficult customer interactions.

    • Bookings and Scheduling:
      She has solid experience managing bookings, ensuring high conversion rates, and avoiding schedule conflicts. She is adept at offering alternative scheduling options and leveraging tools to block unavailable time slots, which minimizes errors and enhances customer satisfaction.

    • Objection Handling and Upselling:
      She has experience addressing customer hesitations, such as pricing concerns, by clearly outlining service benefits. In her previous roles, she was also empowered to offer promotional credits to encourage bookings, showing her capability to retain customers through effective persuasion and problem-solving.

    • Tool Familiarity:
      She proficiency in CRMs and productivity tools, along with her familiarity with time-tracking software, ensures a smooth transition to this role. She is also comfortable using monitoring tools, as her past roles required similar systems to track productivity and manage timekeeping.

    Key tools and systems she is proficient with include:

    • CRMs: HubSpot, Oracle, ZenDesk
    • Productivity Tools: Google Workspace, Microsoft Office Suite (Word, Excel, PowerPoint)
    • Design Tools: Adobe, Canva
    Predictive Index Behavioral Profile - Adapter

    Strongest Behaviors
    • Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
    • Relatively independent in taking action on their own ideas. Resourcefully works around most obstacles blocking completion of what they want to accomplish.
    • Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities, rather than routines.
    • Relatively quick in connecting to others; reasonably open and sharing. Builds and leverages relationships to get work done.
    • Fluent, enthusiastic, and comparatively frequent in communication; a motivator who pays attention to others’ points of view.
    • Collaborative; works with and through others. Focused on team cohesion, dynamics, and interpersonal relations.
    Behavioral Summary

    Reggiena is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

    In most circumstances, this individual is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.

    Upon completing a task, they will exhibit a higher degree of sociability, yet when facing an impending challenge, they are more likely to exhibit a reserved and serious persona. Working under pressure is usually not a problem, yet they generally prefer a degree of predictability.


    Employment History

    Customer Support Agent

    Industry:

    Exhibitions / Event management / MICE

    Employment Period:

    March 2024 to January 2025 (10 Months)

    Duties and Responsibilities:

    • Support expert who is passionate about providing the users on platform with the best customer experience in the world. 
    • Provides world-class experiences by interacting with customers via phone, email, and chat to provide a proactive solution to their most important concerns.
    • Understands customers' pain points, advocate for their concerns internally, and influence our products to provide a superb customer experience at all touch-points.
    • Uses product expertise to collaborate with and help other teams maintain a high level of customer service at all times.
    • As the voice of our brand, helps build up company's reputation with insatiable and addictively friendly personality.

    Sales Team Lead

    Industry:

    Consulting (Business & Management)

    Employment Period:

    July 2023 to September 2023 (2 Months)

    Duties and Responsibilities:

    • Maintain and manage shared digital assets with client and manage sales teams to provide weekly sales forecasts and sales analytics reports including leads and conversions.
    • Collaborate with senior management to set clear and achievable sales targets for the team, based on organizational objectives and market analysis.
    • Develop and implement effective sales strategies and tactics to meet or exceed sales targets, considering factors such as market trends, competition, and customer needs.
    • A strong track record of goal attainment
    • Proven successful prospecting track record.
    • Has a hunter mentality and are looking for a role where I am able to build client relationships.
    • Able to deliver a clear concise elevator pitch of the services you're selling.
    • Comfortable with making phone calls, and meeting with clients virtually.

    Medical Transcriptionist

    Industry:

    Healthcare / Medical

    Employment Period:

    June 2021 to August 2023 (26 Months)

    Duties and Responsibilities:

    Medical Transcriptionist
    • Convert transcribed diagnostic test results, procedures and consultation notes into applicable report formats. 
    • Ensure uncompromised patient care by transcribing fast and accurately, as well as performing thorough editing.
    • Type out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon.
    • Identify and follow up on inconsistencies, errors and missing information within a transcribed report.
    • Submit transcriptions to healthcare professionals for their approval in a timely manner.
    • Handle sensitive patient information with discretion and adhere to strict confidentiality guidelines, such as those outlined in the Health Insurance Portability and Accountability Act (HIPAA).
    Website Administrator
    Regularly monitor the website for issues such as broken links, slow loading times, and other technical issues, and take appropriate action to resolve them.
    • Creates/maintains category pages, including proper URL naming conventions, implementing SEO best practices.
    • Works with cross functional partners to maintain site content.
    • Executes day to day operations on the CMS solution.
    • Create/maintains Company Testimonials.
    • Knowledge of Programming language.
    • Perform website auditing using web governance tools and make content changes when necessary.
    Social Media Manager
    Creates and executes a comprehensive social media strategy aligned with the organization's goals, target audience, and brand identity.
    • Generated a Facebook page for the company to increase digital presence in Facebook.
    • Created paid and organic content to publish on Facebook.
    • Analyzed and Update Mobile Rehab's Digital Marketing Strategy.
    • Managed account and track content performance using social marketing tools like Google Analytics and Facebook insights.
    • Responded to any comments and messages daily on company's Facebook page.
    • Oversees and Assists with the planning and execution of Facebook Campaign.
    • Designed helpful marketing props to promote the business such as brochures, posters.

    Inbound Appointment Setter

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2022 to August 2023 (17 Months)

    Duties and Responsibilities:

    • Takes inbound calls to assist our client's customers in scheduling service appointments for their cars. 
    • Mentored and helped train incoming agents to become production ready.
    • Provided support and assisted agents with questions about product knowledge.
    • Worked in a heavy inbound-outbound call center making and or receiving at least 70 calls per shift.
    • Provided information to customer in a timely manner about available services.
    • Blended technical and professional customer service to clients.
    • Excellent listening and communication skills while creating empathy and trust to the consumer.
    • Able to adapt to change while maintaining attention to detail and organization.
    • Computer literate which enabled me to navigate through multiple screens.
    • Excellent verbal and written communications skills which allowed me to be self-sufficient and to work independently.

    Claims Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2013 to December 2021 (99 Months)

    Duties and Responsibilities:

    Claims Specialist
    • Manages recall and special coverage claims for individuals or organizations. Also reviews insurance policies, investigates claims, determines coverage, assesses damages or losses, and negotiates settlements with claimants or their representatives. 
    • Provided top notch customer satisfaction services by processing recall and special coverage claims for customers with speed, accuracy and within the threshold of deadlines.
    • Developed processes that helped the ease of doing business with customers and other departments within the account.
    • Created a tracker for process disputes and opportunities using Microsoft Excel and submitted the report to process head and clients, that eventually led to monthly process alignment checks and client calibrations Issued feedback and recommendation that led updates to existing processes.
    • Mentored incoming reimbursement specialists to help them with process challenges and customer handling inquiries.
    • POC for Taleo Online Courses, led the first and only team to accomplish 100% completion for the required 20 hours of online training.
    ER Workflow
    Edited, proof read, and authored an entire process document for a newly adopted LOB (line of business) for the account
    • Identifies and assesses cases that warrant executive handling Assigns cases to executive agents in based on priority
    • Continued collaboration with client to ensure process updates and deliverables are attained
    • Issued feedback and recommendation that led updates to existing processes
    District Specialist (Tier 2 Specialist)
    Addresses customer concerns and escalations and disputes among customers and dealers.
    • Ensures that dealerships comply with GM's policies, procedures, and legal requirements.
    • Knowledge of lemon law and provides assistance with assessing customer eligibility for buy back processes
    • Takes on customer cases that requirements that are beyond Tier 1 empowerment Issues reimbursements and goodwill policies for customer retention
    • Contributor for the Site of the Year Award, by being part of a performing team
    Non-Voice Support (Email, White Mail, Survey, Chat)
    Provided real-time solution to vehicle and dealership concerns issues while meeting and exceeding metric targets set by client thru outbound channels like email, white mail and chat
    • Provided real-time solution to vehicle and dealership concerns issues while meeting and exceeding metric targets set by client thru outbound channels like email and white mail
    • Think Customer Award, receiving top high flier CSAT scores for January 2018
    • Issued feedbacks and recommendations that led updates to existing processes
    • Edited, proof read, and authored an entire process document for a newly adopted LOB (line of business) for the account
    Tier 1 Customer Assistance Center Representative
    Provided real-time solution to vehicle and dealership concerns issues while meeting and exceeding metric targets set by client thru phone channels
    • Awarded as RFI Vehicle Champion, for mastery of request for information call concerns
    • Provided real-time solution to customer issues while meeting and exceeding metric targets set by client
    • Awarded as Top Agent for month of September 2013, ranking 1st among all agents for both phones and offline CRS
    • Utilized analytical and critical thinking skills for customer cases that do not have documented processes to resolve

    Floor Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2010 to August 2012 (28 Months)

    Duties and Responsibilities:

    Floor Support
    • Providing guidance, advice, and recommendations to colleagues, teams, or management on matters related to their area of expertise.
    • This could include solving complex problems, making decisions, or offering insights based on their knowledge. 
    • Provided real-time support to agents needing help with process challenges.
    • Took supervisor calls for escalations.
    • Conducted side by side and remote call listening to ensure quality calls.
    • Provides coaching and call monitoring review results to agents.

    Universal Agent - Domestic
    • Provided customer support for level 2 issues like filing tracers, reporting missing packages, hub contact, rerouting packages, et. al.
    • Provided support for junior shipping agents with process and customer handling challenges
    • Agent of the Month, July 2012 with perfect End of Month scores across all metrics
    Shipping Agent - Domestic
    Interacting with customers to assist with shipping inquiries, provide guidance on shipping options, rates, and delivery times, and resolve any issues or concerns related to shipments.
    • Completing and maintaining accurate shipping documentation and records, such as shipping labels, manifests, customs documentation (if applicable), and proof of delivery.
    • Monitoring the status and progress of shipments in transit, providing updates to customers as needed, and troubleshooting any delays or issues that may arise during shipping.
    • Coordinating with other departments and carriers to ensure smooth and timely shipment pickups, transfers, and deliveries. This may involve scheduling pickups, arranging transportation, and optimizing shipping routes.
    • Addressing and resolving shipment-related problems, such as lost or damaged packages, delivery exceptions, billing discrepancies, and customer complaints. They work to find solutions and ensure customer satisfaction.
    • Top Trainee for Shipping Class Wave 13
    • Promoted as a Universal agent in 3 months

    Education History

    Field of Study:

    Nursing

    Major:

    Nursing

    Graduation Date:

    January 1, 2010

    Located In:

    Philippines

    License and Certification: :

    HIPAA


    Skills

    ADVANCED ★★★

      Virtual Assistant Skills, Customer Service, Social Media Management, Website Management, Inbound Sales, Inbound Calls, Inbound Upselling, Outbound Calling, Outbound Sales, Booking Assistance,

    INTERMEDIATE ★★

      Communication SkillsMicrosoftSlackCanvaAdobe Acrobat

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17206151490
    • Internet Type: Broadband
    • Hardware Type: Laptop
    • Brand Name: Acer Nitro %
    • Processor: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz 2.50 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $11.81/hr

    Reggiena

    Candidate ID: 629805


    ADVANCED

      Virtual Assistant Skills, Customer Service, Social Media Management, Website Management...

    INTERMEDIATE

      Communication Skills, Microsoft, Slack, Canva...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.80 per hour or $USD 849.05 per month

    Full Time: $USD 11.81 per hour or $USD 2047.75 per month

    Remote Staff Recruiter Comments

    Reggiena brings 14 years of extensive experience in the customer service industry, with a strong background in call center operations, customer interaction, and administrative support. She has handled roles that required her to manage inbound and outbound calls, email support, live chat, and customer bookings. Her experience aligns closely with the role requirements, particularly in converting inquiries into bookings and managing customer schedules effectively.

    Job-Specific Competencies:
    • Customer Service Expertise:
      She has consistently demonstrated excellent customer service skills across various industries, including automotive and RV rental services. She effectively handles inquiries, resolves concerns, and delivers resolutions with professionalism, even in challenging situations such as denied claims or difficult customer interactions.

    • Bookings and Scheduling:
      She has solid experience managing bookings, ensuring high conversion rates, and avoiding schedule conflicts. She is adept at offering alternative scheduling options and leveraging tools to block unavailable time slots, which minimizes errors and enhances customer satisfaction.

    • Objection Handling and Upselling:
      She has experience addressing customer hesitations, such as pricing concerns, by clearly outlining service benefits. In her previous roles, she was also empowered to offer promotional credits to encourage bookings, showing her capability to retain customers through effective persuasion and problem-solving.

    • Tool Familiarity:
      She proficiency in CRMs and productivity tools, along with her familiarity with time-tracking software, ensures a smooth transition to this role. She is also comfortable using monitoring tools, as her past roles required similar systems to track productivity and manage timekeeping.

    Key tools and systems she is proficient with include:

    • CRMs: HubSpot, Oracle, ZenDesk
    • Productivity Tools: Google Workspace, Microsoft Office Suite (Word, Excel, PowerPoint)
    • Design Tools: Adobe, Canva
    Predictive Index Behavioral Profile - Adapter

    Strongest Behaviors
    • Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
    • Relatively independent in taking action on their own ideas. Resourcefully works around most obstacles blocking completion of what they want to accomplish.
    • Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities, rather than routines.
    • Relatively quick in connecting to others; reasonably open and sharing. Builds and leverages relationships to get work done.
    • Fluent, enthusiastic, and comparatively frequent in communication; a motivator who pays attention to others’ points of view.
    • Collaborative; works with and through others. Focused on team cohesion, dynamics, and interpersonal relations.
    Behavioral Summary

    Reggiena is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

    In most circumstances, this individual is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.

    Upon completing a task, they will exhibit a higher degree of sociability, yet when facing an impending challenge, they are more likely to exhibit a reserved and serious persona. Working under pressure is usually not a problem, yet they generally prefer a degree of predictability.


    Employment History

    Customer Support Agent

    Industry:

    Exhibitions / Event management / MICE

    Employment Period:

    March 2024 to January 2025 (10 Months)

    Duties and Responsibilities:

    • Support expert who is passionate about providing the users on platform with the best customer experience in the world. 
    • Provides world-class experiences by interacting with customers via phone, email, and chat to provide a proactive solution to their most important concerns.
    • Understands customers' pain points, advocate for their concerns internally, and influence our products to provide a superb customer experience at all touch-points.
    • Uses product expertise to collaborate with and help other teams maintain a high level of customer service at all times.
    • As the voice of our brand, helps build up company's reputation with insatiable and addictively friendly personality.

    Sales Team Lead

    Industry:

    Consulting (Business & Management)

    Employment Period:

    July 2023 to September 2023 (2 Months)

    Duties and Responsibilities:

    • Maintain and manage shared digital assets with client and manage sales teams to provide weekly sales forecasts and sales analytics reports including leads and conversions.
    • Collaborate with senior management to set clear and achievable sales targets for the team, based on organizational objectives and market analysis.
    • Develop and implement effective sales strategies and tactics to meet or exceed sales targets, considering factors such as market trends, competition, and customer needs.
    • A strong track record of goal attainment
    • Proven successful prospecting track record.
    • Has a hunter mentality and are looking for a role where I am able to build client relationships.
    • Able to deliver a clear concise elevator pitch of the services you're selling.
    • Comfortable with making phone calls, and meeting with clients virtually.

    Medical Transcriptionist

    Industry:

    Healthcare / Medical

    Employment Period:

    June 2021 to August 2023 (26 Months)

    Duties and Responsibilities:

    Medical Transcriptionist
    • Convert transcribed diagnostic test results, procedures and consultation notes into applicable report formats. 
    • Ensure uncompromised patient care by transcribing fast and accurately, as well as performing thorough editing.
    • Type out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon.
    • Identify and follow up on inconsistencies, errors and missing information within a transcribed report.
    • Submit transcriptions to healthcare professionals for their approval in a timely manner.
    • Handle sensitive patient information with discretion and adhere to strict confidentiality guidelines, such as those outlined in the Health Insurance Portability and Accountability Act (HIPAA).
    Website Administrator
    Regularly monitor the website for issues such as broken links, slow loading times, and other technical issues, and take appropriate action to resolve them.
    • Creates/maintains category pages, including proper URL naming conventions, implementing SEO best practices.
    • Works with cross functional partners to maintain site content.
    • Executes day to day operations on the CMS solution.
    • Create/maintains Company Testimonials.
    • Knowledge of Programming language.
    • Perform website auditing using web governance tools and make content changes when necessary.
    Social Media Manager
    Creates and executes a comprehensive social media strategy aligned with the organization's goals, target audience, and brand identity.
    • Generated a Facebook page for the company to increase digital presence in Facebook.
    • Created paid and organic content to publish on Facebook.
    • Analyzed and Update Mobile Rehab's Digital Marketing Strategy.
    • Managed account and track content performance using social marketing tools like Google Analytics and Facebook insights.
    • Responded to any comments and messages daily on company's Facebook page.
    • Oversees and Assists with the planning and execution of Facebook Campaign.
    • Designed helpful marketing props to promote the business such as brochures, posters.

    Inbound Appointment Setter

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2022 to August 2023 (17 Months)

    Duties and Responsibilities:

    • Takes inbound calls to assist our client's customers in scheduling service appointments for their cars. 
    • Mentored and helped train incoming agents to become production ready.
    • Provided support and assisted agents with questions about product knowledge.
    • Worked in a heavy inbound-outbound call center making and or receiving at least 70 calls per shift.
    • Provided information to customer in a timely manner about available services.
    • Blended technical and professional customer service to clients.
    • Excellent listening and communication skills while creating empathy and trust to the consumer.
    • Able to adapt to change while maintaining attention to detail and organization.
    • Computer literate which enabled me to navigate through multiple screens.
    • Excellent verbal and written communications skills which allowed me to be self-sufficient and to work independently.

    Claims Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2013 to December 2021 (99 Months)

    Duties and Responsibilities:

    Claims Specialist
    • Manages recall and special coverage claims for individuals or organizations. Also reviews insurance policies, investigates claims, determines coverage, assesses damages or losses, and negotiates settlements with claimants or their representatives. 
    • Provided top notch customer satisfaction services by processing recall and special coverage claims for customers with speed, accuracy and within the threshold of deadlines.
    • Developed processes that helped the ease of doing business with customers and other departments within the account.
    • Created a tracker for process disputes and opportunities using Microsoft Excel and submitted the report to process head and clients, that eventually led to monthly process alignment checks and client calibrations Issued feedback and recommendation that led updates to existing processes.
    • Mentored incoming reimbursement specialists to help them with process challenges and customer handling inquiries.
    • POC for Taleo Online Courses, led the first and only team to accomplish 100% completion for the required 20 hours of online training.
    ER Workflow
    Edited, proof read, and authored an entire process document for a newly adopted LOB (line of business) for the account
    • Identifies and assesses cases that warrant executive handling Assigns cases to executive agents in based on priority
    • Continued collaboration with client to ensure process updates and deliverables are attained
    • Issued feedback and recommendation that led updates to existing processes
    District Specialist (Tier 2 Specialist)
    Addresses customer concerns and escalations and disputes among customers and dealers.
    • Ensures that dealerships comply with GM's policies, procedures, and legal requirements.
    • Knowledge of lemon law and provides assistance with assessing customer eligibility for buy back processes
    • Takes on customer cases that requirements that are beyond Tier 1 empowerment Issues reimbursements and goodwill policies for customer retention
    • Contributor for the Site of the Year Award, by being part of a performing team
    Non-Voice Support (Email, White Mail, Survey, Chat)
    Provided real-time solution to vehicle and dealership concerns issues while meeting and exceeding metric targets set by client thru outbound channels like email, white mail and chat
    • Provided real-time solution to vehicle and dealership concerns issues while meeting and exceeding metric targets set by client thru outbound channels like email and white mail
    • Think Customer Award, receiving top high flier CSAT scores for January 2018
    • Issued feedbacks and recommendations that led updates to existing processes
    • Edited, proof read, and authored an entire process document for a newly adopted LOB (line of business) for the account
    Tier 1 Customer Assistance Center Representative
    Provided real-time solution to vehicle and dealership concerns issues while meeting and exceeding metric targets set by client thru phone channels
    • Awarded as RFI Vehicle Champion, for mastery of request for information call concerns
    • Provided real-time solution to customer issues while meeting and exceeding metric targets set by client
    • Awarded as Top Agent for month of September 2013, ranking 1st among all agents for both phones and offline CRS
    • Utilized analytical and critical thinking skills for customer cases that do not have documented processes to resolve

    Floor Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2010 to August 2012 (28 Months)

    Duties and Responsibilities:

    Floor Support
    • Providing guidance, advice, and recommendations to colleagues, teams, or management on matters related to their area of expertise.
    • This could include solving complex problems, making decisions, or offering insights based on their knowledge. 
    • Provided real-time support to agents needing help with process challenges.
    • Took supervisor calls for escalations.
    • Conducted side by side and remote call listening to ensure quality calls.
    • Provides coaching and call monitoring review results to agents.

    Universal Agent - Domestic
    • Provided customer support for level 2 issues like filing tracers, reporting missing packages, hub contact, rerouting packages, et. al.
    • Provided support for junior shipping agents with process and customer handling challenges
    • Agent of the Month, July 2012 with perfect End of Month scores across all metrics
    Shipping Agent - Domestic
    Interacting with customers to assist with shipping inquiries, provide guidance on shipping options, rates, and delivery times, and resolve any issues or concerns related to shipments.
    • Completing and maintaining accurate shipping documentation and records, such as shipping labels, manifests, customs documentation (if applicable), and proof of delivery.
    • Monitoring the status and progress of shipments in transit, providing updates to customers as needed, and troubleshooting any delays or issues that may arise during shipping.
    • Coordinating with other departments and carriers to ensure smooth and timely shipment pickups, transfers, and deliveries. This may involve scheduling pickups, arranging transportation, and optimizing shipping routes.
    • Addressing and resolving shipment-related problems, such as lost or damaged packages, delivery exceptions, billing discrepancies, and customer complaints. They work to find solutions and ensure customer satisfaction.
    • Top Trainee for Shipping Class Wave 13
    • Promoted as a Universal agent in 3 months

    Education History

    Field of Study:

    Nursing

    Major:

    Nursing

    Graduation Date:

    January 1, 2010

    Located In:

    Philippines

    License and Certification: :

    HIPAA


    Skills

    ADVANCED ★★★

      Virtual Assistant Skills, Customer Service, Social Media Management, Website Management, Inbound Sales, Inbound Calls, Inbound Upselling, Outbound Calling, Outbound Sales, Booking Assistance,

    INTERMEDIATE ★★

      Communication SkillsMicrosoftSlackCanvaAdobe Acrobat

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17206151490
    • Internet Type: Broadband
    • Hardware Type: Laptop
    • Brand Name: Acer Nitro %
    • Processor: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz 2.50 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $10.30/hr

    Monica

    Candidate ID: 629566


    ADVANCED

      Microsoft Office, Google Docs, Microsoft Outlook, Gmail...

    INTERMEDIATE

      Microsoft Excel, Asana, Slack, Calendly...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.00 per hour or $USD 866.53 per month

    Full Time: $USD 10.30 per hour or $USD 1785.51 per month

    Remote Staff Recruiter Comments

    Monica is a seasoned administrative and executive assistant with nearly 10 years of professional experience, including 5 years as a virtual assistant. Her background spans various industries such as financial consulting, business registration services, and construction consulting, demonstrating her versatility and ability to adapt to diverse operational needs. Monica specializes in data entry, record management, payroll support, and administrative assistance with a particular focus on New Zealand-based clients and processes.

    Key Highlights:

    • Experience with Construction Industry: Provided administrative support for a New Zealand-based construction consulting firm, including managing permits, contracts, and compliance documents.
    • Payroll Expertise: Skilled in using payroll systems like Xero and MYOB for subcontractor invoice management and data encoding.
    • Email and Calendar Management: Efficiently handled client communications and managed executive schedules, including processing quotations, invoices, and project updates.
    • Broader Skill Set: Knowledgeable in both general admin tasks and basic accounting functions, making her a well-rounded candidate for administrative roles.

    Experience & Skills
    Virtual Assistance (5+ Years)
    • Supported New Zealand-based construction and consulting companies, overseeing operational tasks such as contracts, permits, and invoicing.
    • Experienced in calendar and email management, coordinating directly with clients for scheduling and administrative needs.
    Accounting & Payroll Administration
    • Managed subcontractor invoices and payroll processing using tools like Xero and MYOB.
    • Familiar with financial documentation, including bill processing, expense tracking, and data entry into accounting software.
    Technology Proficiency
    • Software Expertise: Xero, MYOB, Microsoft Office Suite, and CRMs.
    • Intermediate Excel Skills: Rated 3/5, capable of handling formulas and data organization for operational use.
    She can start immediately and is amenable to Part-time arrangements.

    Predictive Index Behavioral Profile- Artisan

    Strongest Behaviors
    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

    Behavioral Summary

    Monica is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Monica plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Admin Executive Freelance

    Industry:

    General & Wholesale Trading

    Employment Period:

    September 2022 to January 2024 (16 Months)

    Duties and Responsibilities:

    • Executive Assistant to the Co-Founder CRM Management (Nethunt, Monday.com, Blumeg)
    • Xero Invoicing, Quotations, Reconciling Payments
    • Processing Reimbursements and Invoices for payments
    • Calendar Management
    • Email Management Act as coordinator for Philippine Team
    • Manage and update internal documents Drafting Rental Agreements

    Clerk

    Industry:

    Government / Defence

    Employment Period:

    April 2016 to December 2016 (8 Months)

    Duties and Responsibilities:

    • Assistant in Central Docketing Section (Records Department)
    • Assistant in Procurement and Property Unit Assistant in Office of the Regional Director Technical Working Group MunTaParLas Field Office
    • Receive and Route Documents
    • Receive, Prepare, and Release Certifications
    • Respond to Client Queries Data
    • Encoding in various databases

    Administrative Assistant for External Operations

    Industry:

    Printing / Publishing

    Employment Period:

    February 2017 to November 2018 (21 Months)

    Duties and Responsibilities:

    • Assistant to the Associate Director for Operations
    • HR coordinator for Internal Operations
    • Training Calendar Management
    • Email Management Logistics (Transportation, Hotel & Restaurant reservation, Airline Booking, Meeting rooms, etc)
    • Receive, Release and Monitor Supplies and Equipments
    • Approve of Overtime, Official Businesses and Leave Request of Staff Production
    • Monitoring Coordinate with Internal and External Stakeholders
    • Liquidate and Monitor Training Expenses

    Administrative Officer

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    January 2019 to May 2020 (16 Months)

    Duties and Responsibilities:

    • Assistant to the General Manager Technical Staff to the Director for Technical Services Attends Meetings with Stakeholders
    • Create layouts via Adobe Photoshop Billing, Collections, and Invoicing
    • Calendar Management
    • Email Management Logistics (Transportation, Restaurant reservation, Supplies, etc)
    • Liquidate and Monitor Company Expenses Project Coordinator Proposal, Memos, Letter Drafting Draft Application for LLDA Certification

    Executive Assistant Part Time

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2024 to January 2025 (5 Months)

    Duties and Responsibilities:

    • Prepare Contracts for signing
    • Email and Calendar Management
    • Prepare billing and invoices (Xero)
    • Manage CRM (Builder Trend)
    • Send application to potential suppliers
    • General Administrative Support

    Administrative Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2020 to May 2024 (47 Months)

    Duties and Responsibilities:

    • Executive Assistant to the CEO and Directors Manage Various Tools (CRM, Ninety, Toggl, etc)
    • Create/Generate Deliverables for Client Meetings
    • Support and Respond to Client Queries Onboard and Offboard Clients Assist, Train, Onboard, and Offboard Team Members
    • Email and Calendar Management
    • Organize, Upload, and Send documents in or from Dropbox, Box, Sharefile, etc. Project Management (Asana - Monitor, Assign, Create project timelines and deliverables)
    • Manages client website via wix.com
    • Create various company processes
    • Create layouts via Canva, Adobe, Publisher, PPT, and WordArt
    • Prepare, Organize, and Update documents and deliverables Logistics (Regus, UberEats, Doordash, Restaurants, Airlines, Amazon)
    • Create Monthly Invoices
    • Manage Personal Social Media Profiles (Facebook, LinkedIn) 

    Admin Assistant Part Time

    Industry:

    Environment / Health / Safety

    Employment Period:

    March 2024 to June 2024 (2 Months)

    Duties and Responsibilities:

    • Schedule employee for Medical and Physical Exam
    • Contact Third-party clinics and Physical Therapists to schedule MPE
    • Create layouts for various events (Canva)
    • Prepare, organize and send exam result to clients
    • Email and Calendar Management
    • Prepare billing, invoices and payroll (MYOB & Case Manager)

    Education History

    Field of Study:

    Linguistics/Languages

    Major:

    English

    Graduation Date:

    April 30, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft Office, Google Docs, Microsoft Outlook, Gmail, Xero, MYOB, Microsoft Excel, Calendar Management,

    INTERMEDIATE ★★

      Microsoft ExcelAsanaSlackCalendlyEmail management

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17956396701
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP
    • Processor: i3
    • Operating System: Windows 11

    All-inclusive Rate: USD $10.30/hr

    Monica

    Candidate ID: 629566


    ADVANCED

      Microsoft Office, Google Docs, Microsoft Outlook, Gmail...

    INTERMEDIATE

      Microsoft Excel, Asana, Slack, Calendly...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.00 per hour or $USD 866.53 per month

    Full Time: $USD 10.30 per hour or $USD 1785.51 per month

    Remote Staff Recruiter Comments

    Monica is a seasoned administrative and executive assistant with nearly 10 years of professional experience, including 5 years as a virtual assistant. Her background spans various industries such as financial consulting, business registration services, and construction consulting, demonstrating her versatility and ability to adapt to diverse operational needs. Monica specializes in data entry, record management, payroll support, and administrative assistance with a particular focus on New Zealand-based clients and processes.

    Key Highlights:

    • Experience with Construction Industry: Provided administrative support for a New Zealand-based construction consulting firm, including managing permits, contracts, and compliance documents.
    • Payroll Expertise: Skilled in using payroll systems like Xero and MYOB for subcontractor invoice management and data encoding.
    • Email and Calendar Management: Efficiently handled client communications and managed executive schedules, including processing quotations, invoices, and project updates.
    • Broader Skill Set: Knowledgeable in both general admin tasks and basic accounting functions, making her a well-rounded candidate for administrative roles.

    Experience & Skills
    Virtual Assistance (5+ Years)
    • Supported New Zealand-based construction and consulting companies, overseeing operational tasks such as contracts, permits, and invoicing.
    • Experienced in calendar and email management, coordinating directly with clients for scheduling and administrative needs.
    Accounting & Payroll Administration
    • Managed subcontractor invoices and payroll processing using tools like Xero and MYOB.
    • Familiar with financial documentation, including bill processing, expense tracking, and data entry into accounting software.
    Technology Proficiency
    • Software Expertise: Xero, MYOB, Microsoft Office Suite, and CRMs.
    • Intermediate Excel Skills: Rated 3/5, capable of handling formulas and data organization for operational use.
    She can start immediately and is amenable to Part-time arrangements.

    Predictive Index Behavioral Profile- Artisan

    Strongest Behaviors
    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

    Behavioral Summary

    Monica is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Monica plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Admin Executive Freelance

    Industry:

    General & Wholesale Trading

    Employment Period:

    September 2022 to January 2024 (16 Months)

    Duties and Responsibilities:

    • Executive Assistant to the Co-Founder CRM Management (Nethunt, Monday.com, Blumeg)
    • Xero Invoicing, Quotations, Reconciling Payments
    • Processing Reimbursements and Invoices for payments
    • Calendar Management
    • Email Management Act as coordinator for Philippine Team
    • Manage and update internal documents Drafting Rental Agreements

    Clerk

    Industry:

    Government / Defence

    Employment Period:

    April 2016 to December 2016 (8 Months)

    Duties and Responsibilities:

    • Assistant in Central Docketing Section (Records Department)
    • Assistant in Procurement and Property Unit Assistant in Office of the Regional Director Technical Working Group MunTaParLas Field Office
    • Receive and Route Documents
    • Receive, Prepare, and Release Certifications
    • Respond to Client Queries Data
    • Encoding in various databases

    Administrative Assistant for External Operations

    Industry:

    Printing / Publishing

    Employment Period:

    February 2017 to November 2018 (21 Months)

    Duties and Responsibilities:

    • Assistant to the Associate Director for Operations
    • HR coordinator for Internal Operations
    • Training Calendar Management
    • Email Management Logistics (Transportation, Hotel & Restaurant reservation, Airline Booking, Meeting rooms, etc)
    • Receive, Release and Monitor Supplies and Equipments
    • Approve of Overtime, Official Businesses and Leave Request of Staff Production
    • Monitoring Coordinate with Internal and External Stakeholders
    • Liquidate and Monitor Training Expenses

    Administrative Officer

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    January 2019 to May 2020 (16 Months)

    Duties and Responsibilities:

    • Assistant to the General Manager Technical Staff to the Director for Technical Services Attends Meetings with Stakeholders
    • Create layouts via Adobe Photoshop Billing, Collections, and Invoicing
    • Calendar Management
    • Email Management Logistics (Transportation, Restaurant reservation, Supplies, etc)
    • Liquidate and Monitor Company Expenses Project Coordinator Proposal, Memos, Letter Drafting Draft Application for LLDA Certification

    Executive Assistant Part Time

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2024 to January 2025 (5 Months)

    Duties and Responsibilities:

    • Prepare Contracts for signing
    • Email and Calendar Management
    • Prepare billing and invoices (Xero)
    • Manage CRM (Builder Trend)
    • Send application to potential suppliers
    • General Administrative Support

    Administrative Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2020 to May 2024 (47 Months)

    Duties and Responsibilities:

    • Executive Assistant to the CEO and Directors Manage Various Tools (CRM, Ninety, Toggl, etc)
    • Create/Generate Deliverables for Client Meetings
    • Support and Respond to Client Queries Onboard and Offboard Clients Assist, Train, Onboard, and Offboard Team Members
    • Email and Calendar Management
    • Organize, Upload, and Send documents in or from Dropbox, Box, Sharefile, etc. Project Management (Asana - Monitor, Assign, Create project timelines and deliverables)
    • Manages client website via wix.com
    • Create various company processes
    • Create layouts via Canva, Adobe, Publisher, PPT, and WordArt
    • Prepare, Organize, and Update documents and deliverables Logistics (Regus, UberEats, Doordash, Restaurants, Airlines, Amazon)
    • Create Monthly Invoices
    • Manage Personal Social Media Profiles (Facebook, LinkedIn) 

    Admin Assistant Part Time

    Industry:

    Environment / Health / Safety

    Employment Period:

    March 2024 to June 2024 (2 Months)

    Duties and Responsibilities:

    • Schedule employee for Medical and Physical Exam
    • Contact Third-party clinics and Physical Therapists to schedule MPE
    • Create layouts for various events (Canva)
    • Prepare, organize and send exam result to clients
    • Email and Calendar Management
    • Prepare billing, invoices and payroll (MYOB & Case Manager)

    Education History

    Field of Study:

    Linguistics/Languages

    Major:

    English

    Graduation Date:

    April 30, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft Office, Google Docs, Microsoft Outlook, Gmail, Xero, MYOB, Microsoft Excel, Calendar Management,

    INTERMEDIATE ★★

      Microsoft ExcelAsanaSlackCalendlyEmail management

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17956396701
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP
    • Processor: i3
    • Operating System: Windows 11

    All-inclusive Rate: USD $54.18/hr

    Arjeluz

    Candidate ID: 629546


    ADVANCED

      QuickBooks, Microsoft Excel, Microsoft Office, Xero Accounting...

    INTERMEDIATE

      Sage PeachTree Complete Accounting, Calendly, Google Calendar, Google Spreadsheet...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 54.18 per hour or $USD 9390.41 per month

    Remote Staff Recruiter Comments

    • Argel has 15 years of experience in Finance/ Admin in the Philippines and UAE.

    • She is proficient in managing financial records, A/R, A/P, reconciliations, and financial reporting

    • Familiar with QuickBooks, SAP HANA, Tally ERP, Microsoft tools, and Google tools

    • She has Experience in corporate settings, handling A-Z accounting processes

    • She directly presented financial reports to management in most recent role

    • Assisted with inventory accounting, focus on general accounts

    • Industries: government organization, general merchandise, real estate (Dubai)

    • Created processes from scratch in previous roles

    • Managed workload through prioritization and scheduling

    • Comfortable working independently or as part of a team

    • She can Start ASAP

     

    Behavior Summary

    Arjeluz is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.


    Employment History

    General Accountant

    Industry:

    Computer / Information Technology (Hardware)

    Employment Period:

    November 2022 to August 2024 (21 Months)

    Duties and Responsibilities:

    • Handles Receivables & payables
    • Prepares utilities billing to the clients
    • Attend and resolves bill disputes
    • Prepares aging reports
    • Reconcile General Ledgers
    • Prepares Billing request to Corporates
    • Post transactions in SAP System.

    Financial Manager

    Industry:

    Heavy Industrial / Machinery / Equipment

    Employment Period:

    September 2020 to October 2022 (25 Months)

    Duties and Responsibilities:

    • Records Purchase invoice, prepares Payments
    • Records & posts of daily transactions to system
    • Communicate with the suppliers
    • Organize & safe keep documents of the business
    • Responsible for monthly closing of books of accounts
    • Finalize Accounts Reconciliation, Profit & Loss & Financial Position Report
    • Reports to Management & Directors

    General Accountant

    Industry:

    General & Wholesale Trading

    Employment Period:

    August 2016 to May 2020 (45 Months)

    Duties and Responsibilities:

    • Prepares checks, invoices & vouchers for Sales, Purchase, Receipts, Payments, Orders & client/suppliers Statement of Accounts
    • Supervises the Petty Cash Fund
    • Records & posts of daily transactions to system
    • Provide GPR for sales orders & costing of purchases
    • Communicate with the customers & suppliers
    • Organize & safe keep documents of the business
    • Responsible for monthly closing of books of accounts
    • Finalize monthly, quarterly & annual Bank & Accounts Reconciliation, Profit & Loss & Financial Position Report

    Accounts and Sales Manager

    Industry:

    General & Wholesale Trading

    Employment Period:

    September 2015 to May 2016 (8 Months)

    Duties and Responsibilities:

    •  Maintains detailed report on the stocks & sales
    • Responsible bookkeeping and documents safekeeping of the company
    • Encodes the transactions to accounting system and prepares the financial reports
    • Develops & suggest price packages necessary for suppliers & retailers
    • Creates promotional brochures & pamphlets for marketing

    Senior Bookkeeper

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    April 2012 to June 2015 (38 Months)

    Duties and Responsibilities:

    • Review the daily requisition & liquidation forms
    • Supervises the preparation of invoices, vouchers & payments
    • Monitors the recording & posting of the daily transactions to Accounting Software System
    • Maintains the Monthly Bank Reconciliation
    • Finalize the Variance, Analysis and Activity Reports, Income Statement & Balance Sheet
    • Prepares the annual plan of actions
    • Consolidates the reports of every department for submission of reports to Executive Directors

    Admin Officer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2009 to March 2012 (30 Months)

    Duties and Responsibilities:

    • Develop & make presentations of company products & services to current & potential clients
    • Source & develop client referrals
    • Prepares sales action, plan & strategies
    • Maintains customer data base, promotional materials & sales activity records
    • Respond to sales inquiries and concerns by phone, email or in person
    • Prepares payroll & reports & tax payments

    Office Administration Officer

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2007 to April 2008 (10 Months)

    Duties and Responsibilities:

    • Maintain electronic & hard copy of filing system
    • Prepare written response to routine inquiries
    • Schedule & coordinate meetings * Maintains office supplies & inventories
    • Follow-up billings & payments
    • Prepares the necessary requisition slips & forms for new supplies
    • Assist in preparation & release of paychecks

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accounting Technology

    Graduation Date:

    April 1, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      QuickBooks, Microsoft Excel, Microsoft Office, Xero Accounting, SAP Accounting, Notepad++,

    INTERMEDIATE ★★

      Sage PeachTree Complete Accounting, CalendlyGoogle CalendarGoogle SpreadsheetGoogle DocsCanva

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://fast.com/
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ACER
    • Processor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $54.18/hr

    Arjeluz

    Candidate ID: 629546


    ADVANCED

      QuickBooks, Microsoft Excel, Microsoft Office, Xero Accounting...

    INTERMEDIATE

      Sage PeachTree Complete Accounting, Calendly, Google Calendar, Google Spreadsheet...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 54.18 per hour or $USD 9390.41 per month

    Remote Staff Recruiter Comments

    • Argel has 15 years of experience in Finance/ Admin in the Philippines and UAE.

    • She is proficient in managing financial records, A/R, A/P, reconciliations, and financial reporting

    • Familiar with QuickBooks, SAP HANA, Tally ERP, Microsoft tools, and Google tools

    • She has Experience in corporate settings, handling A-Z accounting processes

    • She directly presented financial reports to management in most recent role

    • Assisted with inventory accounting, focus on general accounts

    • Industries: government organization, general merchandise, real estate (Dubai)

    • Created processes from scratch in previous roles

    • Managed workload through prioritization and scheduling

    • Comfortable working independently or as part of a team

    • She can Start ASAP

     

    Behavior Summary

    Arjeluz is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.


    Employment History

    General Accountant

    Industry:

    Computer / Information Technology (Hardware)

    Employment Period:

    November 2022 to August 2024 (21 Months)

    Duties and Responsibilities:

    • Handles Receivables & payables
    • Prepares utilities billing to the clients
    • Attend and resolves bill disputes
    • Prepares aging reports
    • Reconcile General Ledgers
    • Prepares Billing request to Corporates
    • Post transactions in SAP System.

    Financial Manager

    Industry:

    Heavy Industrial / Machinery / Equipment

    Employment Period:

    September 2020 to October 2022 (25 Months)

    Duties and Responsibilities:

    • Records Purchase invoice, prepares Payments
    • Records & posts of daily transactions to system
    • Communicate with the suppliers
    • Organize & safe keep documents of the business
    • Responsible for monthly closing of books of accounts
    • Finalize Accounts Reconciliation, Profit & Loss & Financial Position Report
    • Reports to Management & Directors

    General Accountant

    Industry:

    General & Wholesale Trading

    Employment Period:

    August 2016 to May 2020 (45 Months)

    Duties and Responsibilities:

    • Prepares checks, invoices & vouchers for Sales, Purchase, Receipts, Payments, Orders & client/suppliers Statement of Accounts
    • Supervises the Petty Cash Fund
    • Records & posts of daily transactions to system
    • Provide GPR for sales orders & costing of purchases
    • Communicate with the customers & suppliers
    • Organize & safe keep documents of the business
    • Responsible for monthly closing of books of accounts
    • Finalize monthly, quarterly & annual Bank & Accounts Reconciliation, Profit & Loss & Financial Position Report

    Accounts and Sales Manager

    Industry:

    General & Wholesale Trading

    Employment Period:

    September 2015 to May 2016 (8 Months)

    Duties and Responsibilities:

    •  Maintains detailed report on the stocks & sales
    • Responsible bookkeeping and documents safekeeping of the company
    • Encodes the transactions to accounting system and prepares the financial reports
    • Develops & suggest price packages necessary for suppliers & retailers
    • Creates promotional brochures & pamphlets for marketing

    Senior Bookkeeper

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    April 2012 to June 2015 (38 Months)

    Duties and Responsibilities:

    • Review the daily requisition & liquidation forms
    • Supervises the preparation of invoices, vouchers & payments
    • Monitors the recording & posting of the daily transactions to Accounting Software System
    • Maintains the Monthly Bank Reconciliation
    • Finalize the Variance, Analysis and Activity Reports, Income Statement & Balance Sheet
    • Prepares the annual plan of actions
    • Consolidates the reports of every department for submission of reports to Executive Directors

    Admin Officer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2009 to March 2012 (30 Months)

    Duties and Responsibilities:

    • Develop & make presentations of company products & services to current & potential clients
    • Source & develop client referrals
    • Prepares sales action, plan & strategies
    • Maintains customer data base, promotional materials & sales activity records
    • Respond to sales inquiries and concerns by phone, email or in person
    • Prepares payroll & reports & tax payments

    Office Administration Officer

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2007 to April 2008 (10 Months)

    Duties and Responsibilities:

    • Maintain electronic & hard copy of filing system
    • Prepare written response to routine inquiries
    • Schedule & coordinate meetings * Maintains office supplies & inventories
    • Follow-up billings & payments
    • Prepares the necessary requisition slips & forms for new supplies
    • Assist in preparation & release of paychecks

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accounting Technology

    Graduation Date:

    April 1, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      QuickBooks, Microsoft Excel, Microsoft Office, Xero Accounting, SAP Accounting, Notepad++,

    INTERMEDIATE ★★

      Sage PeachTree Complete Accounting, CalendlyGoogle CalendarGoogle SpreadsheetGoogle DocsCanva

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://fast.com/
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ACER
    • Processor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.28/hr

    Anthony

    Candidate ID: 628678


    ADVANCED

      Quality control, Conflict resolution, Technical Support, Change management...

    INTERMEDIATE

      Communication Skills, Problem solving, Team Orientation, Time Management...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 8.28 per hour or $USD 1435.86 per month

    Remote Staff Recruiter Comments

    Anthony brings with him over four years of solid experience in technical support, primarily in the healthcare technology sector. His most recent role involved handling complex software-related issues, including installation, synchronization, and troubleshooting, specifically for a SaaS healthcare application. He demonstrates a methodical, customer-centric approach to resolving technical problems and ensuring clear communication with both technical and non-technical users.

    Work Experience and Skills: 
    • He has hands-on experience troubleshooting SaaS products, specifically for healthcare clients.
    • He is familiar with tools such as Salesforce (CRM), ClickUp (ticketing), and has experience working with dental/medical practice management software like Eagle Software and Dentrix. 
    • He has extensive experience in remote work environments, including outbound and inbound technical support roles.
    • In his most recent role, he managed 20–30 calls daily, handling long-duration troubleshooting calls (up to 30 minutes) and coordinating with Level 3 support when needed.
    • While his core background is in healthcare support, he has also worked in telco and other customer service roles, including supervisory/escalation tasks.
    • He is able to start immediately. 
    Predictive Index Behavioral Profile - Adapter

    Strongest Behaviors
    • Risk-taking and focus on future goals; more concerned with the future than the past. Adaptable, operates flexibly.
    • Makes decisions and takes action with relatively little need for proof to confirm their decision. More interested in their own ideas than traditional ones.
    • Flexible approach to “the book” willing to bend the rules to achieve individual goals. An original thinker who isn’t easily discouraged by setbacks.
    • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
    • Relatively independent in thinking and action; often comfortable taking action without input from others. An analytical and private person.
    • Assertive drive to accomplish personal goals by working around or through roadblocks. Communicates directly and to the point.
    Behavioral Summary

    Anthony is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

    In most circumstances, this individual is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.

    Upon completing a task, they will exhibit a higher degree of sociability, yet when facing an impending challenge, they are more likely to exhibit a reserved and serious persona. Working under pressure is usually not a problem, yet they generally prefer a degree of predictability.


    Employment History

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2020 to March 2025 (56 Months)

    Duties and Responsibilities:

    Account: Solutionreach 
    • Communicate effectively with customers by doing outbound calls to understand and resolve their technical problems.
    • Provide adequate technical assistance and answer user inquiries promptly. 
    • Troubleshoot and diagnose software issue. Install, configure and test software. 
    • Provide timely accurate customer feedback and follow-up to ensure problem resolution. 
    • Escalate issues (via tickets) to a higher level as needed and ensure follow-up. 
    • Manage multiple cases efficiently and maintain detailed procedural documentation. 
    • Conduct remote troubleshooting using remote desktop application.
    • Navigate through multiple computer applications with speed & accuracy.

    Customer Care Associate II

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2019 to April 2020 (15 Months)

    Duties and Responsibilities:

    Account: CVS Pharmacy 
    • Answer inbound calls from US customers and address questions & concerns regarding their prescription health-care benefits. 
    • Provide information about their insurance coverage, what is included in the customer's benefit plan, addressing co-pays, and assisting with coverage determination. 
    • Handle prescription refills, order status updates, and tracking. 
    • Empathize and resolve concerns to simplify the customer's health-care experience. 

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Technology and Livelihood

    Graduation Date:

    March 28, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Quality control, Conflict resolution, Technical Support, Change management, Process Improvement, Salesforce CRM, Customer Service, Customer Support, Customer Handling, Call Handling,

    INTERMEDIATE ★★

      Communication SkillsProblem solvingTeam OrientationTime ManagementTechnical Installations

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17528093444
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Huawei
    • Processor: Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.28/hr

    Anthony

    Candidate ID: 628678


    ADVANCED

      Quality control, Conflict resolution, Technical Support, Change management...

    INTERMEDIATE

      Communication Skills, Problem solving, Team Orientation, Time Management...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 8.28 per hour or $USD 1435.86 per month

    Remote Staff Recruiter Comments

    Anthony brings with him over four years of solid experience in technical support, primarily in the healthcare technology sector. His most recent role involved handling complex software-related issues, including installation, synchronization, and troubleshooting, specifically for a SaaS healthcare application. He demonstrates a methodical, customer-centric approach to resolving technical problems and ensuring clear communication with both technical and non-technical users.

    Work Experience and Skills: 
    • He has hands-on experience troubleshooting SaaS products, specifically for healthcare clients.
    • He is familiar with tools such as Salesforce (CRM), ClickUp (ticketing), and has experience working with dental/medical practice management software like Eagle Software and Dentrix. 
    • He has extensive experience in remote work environments, including outbound and inbound technical support roles.
    • In his most recent role, he managed 20–30 calls daily, handling long-duration troubleshooting calls (up to 30 minutes) and coordinating with Level 3 support when needed.
    • While his core background is in healthcare support, he has also worked in telco and other customer service roles, including supervisory/escalation tasks.
    • He is able to start immediately. 
    Predictive Index Behavioral Profile - Adapter

    Strongest Behaviors
    • Risk-taking and focus on future goals; more concerned with the future than the past. Adaptable, operates flexibly.
    • Makes decisions and takes action with relatively little need for proof to confirm their decision. More interested in their own ideas than traditional ones.
    • Flexible approach to “the book” willing to bend the rules to achieve individual goals. An original thinker who isn’t easily discouraged by setbacks.
    • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
    • Relatively independent in thinking and action; often comfortable taking action without input from others. An analytical and private person.
    • Assertive drive to accomplish personal goals by working around or through roadblocks. Communicates directly and to the point.
    Behavioral Summary

    Anthony is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

    In most circumstances, this individual is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.

    Upon completing a task, they will exhibit a higher degree of sociability, yet when facing an impending challenge, they are more likely to exhibit a reserved and serious persona. Working under pressure is usually not a problem, yet they generally prefer a degree of predictability.


    Employment History

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2020 to March 2025 (56 Months)

    Duties and Responsibilities:

    Account: Solutionreach 
    • Communicate effectively with customers by doing outbound calls to understand and resolve their technical problems.
    • Provide adequate technical assistance and answer user inquiries promptly. 
    • Troubleshoot and diagnose software issue. Install, configure and test software. 
    • Provide timely accurate customer feedback and follow-up to ensure problem resolution. 
    • Escalate issues (via tickets) to a higher level as needed and ensure follow-up. 
    • Manage multiple cases efficiently and maintain detailed procedural documentation. 
    • Conduct remote troubleshooting using remote desktop application.
    • Navigate through multiple computer applications with speed & accuracy.

    Customer Care Associate II

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2019 to April 2020 (15 Months)

    Duties and Responsibilities:

    Account: CVS Pharmacy 
    • Answer inbound calls from US customers and address questions & concerns regarding their prescription health-care benefits. 
    • Provide information about their insurance coverage, what is included in the customer's benefit plan, addressing co-pays, and assisting with coverage determination. 
    • Handle prescription refills, order status updates, and tracking. 
    • Empathize and resolve concerns to simplify the customer's health-care experience. 

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Technology and Livelihood

    Graduation Date:

    March 28, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Quality control, Conflict resolution, Technical Support, Change management, Process Improvement, Salesforce CRM, Customer Service, Customer Support, Customer Handling, Call Handling,

    INTERMEDIATE ★★

      Communication SkillsProblem solvingTeam OrientationTime ManagementTechnical Installations

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17528093444
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Huawei
    • Processor: Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.80/hr

    Arce

    Candidate ID: 625801


    ADVANCED

      Accounting, Xero Accounting, Excel VBA, Big Query...

    INTERMEDIATE

      Accounting Reconciliation, Bank Reconciliation, Accounting Reconciliation, Bank Reconciliation...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    • A graduate of Bachelor of Science in Accountancy, with nearly 8 years of experience in accounting, including expertise in accounts reconciliation (GL/AR/AP), financial planning, intercompany transactions, and process automation.
    • Holds advanced skills in financial tools and automation technologies.
    • Led process improvement initiatives such as Value Stream Mapping (VSM), achieving 1500 hours of annual savings through process standardization and bottleneck elimination.
    • Developed automation tools for invoice processing and reconciliation, significantly increasing efficiency and accuracy.
    • Managed global AR/AP imbalances, resolving issues to prevent operational disruptions and period reopenings.
    • Directed minor system enhancements and implemented financial software migration projects to improve operational performance.
    • Advanced proficiency in SAP (S4 Hana, Fiori), KNIME, Blue Prism, and Microsoft Office Suite (Word, Excel, PowerPoint).
    • Skilled in process automation, financial analysis, and reconciliation, as well as implementing innovative solutions to optimize accounting operations.
    • Demonstrates strong leadership, project management, and problem-solving abilities, with a focus on continuous improvement and operational excellence.
    Predictive Index Behavioral Profile - Operator

    Strongest Behaviors
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Methodical, steady, and even-paced; loses productivity when interrupted.
    Behavioral Summary
    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. arce katherine has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
     
    • Arce has gained 11 years of professional accounting experience and has handled roles like accounts receivable officer, business analyst, and IT consultant.
    • She is proficient in accounts payable, accounts receivable, month-end closing, general ledger, and financial reporting.
    • Her expertise include Microsoft Excel (Advanced level) including Power Automate, VBA Macros, and Power Query.
    • She has worked with multinational clients, including Australian, European, and U.S.-based organizations.
    • She also gained experience as SAP FICO Consultant with a background as an end-user and system implementer.
    • She is available to start ASAP and prefers part-time arrangement

    Employment History

    Business Analyst / AR Officer

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    December 2022 to March 2024 (15 Months)

    Duties and Responsibilities:

    • Invoice Management:
      • Generate, issue, and follow up on accurate invoices to clients in a timely manner.
      • Ensure invoices align with contracts and service agreements.
    • Accounts Reconciliation:
      • Reconcile customer accounts and resolve discrepancies.
      • Perform monthly reconciliations of accounts receivable ledger to general ledger.
    • Payment Tracking and Collections:
      • Monitor and manage outstanding receivables.
      • Proactively follow up on overdue accounts via email and phone while maintaining a professional and respectful approach.
      • Prepare and issue payment reminders and statements.
    • Reporting:
      • Prepare and present regular AR aging reports to management.
      • Provide insights into cash flow forecasts and identify potential risks.
    •  Customer Relationship Management:
      • Address client inquiries regarding invoices and payments efficiently and accurately.
      • Collaborate with internal teams to resolve billing disputes or discrepancies.
    • Compliance and Documentation:
      • Maintain accurate records of all transactions, correspondence, and client interactions.
      • Ensure compliance with Australian accounting standards and company policies.
    • Process Improvement:
      • Identify and implement process improvements to enhance efficiency and accuracy in accounts receivable management.

    Record 2 Report Accountant GRIR Intercompany

    Industry:

    Consumer Products / FMCG

    Employment Period:

    October 2018 to March 2022 (41 Months)

    Duties and Responsibilities:

    • Deliver excellent operational result on reconciliation of Intercompany AR and AP balances which resulted to 100% close on time.
    • Handling Intercompany queries and resolving issues within stipulated time frame resulting to ZERO incident.
    • Analyze each error and coordinate with the correct action owner which resulted to the significant 87% reduction of open unreleased billing
    • Prepare and execute intercompany billings, netting, cash application, accrual entries, adjustments along with performing account analysis.
    • Prepared and posted journal entries impacting costing close (actuals, standards, and variance)
    • Handle goods and invoice receipt ensuring no over or under payment and complying with financial policies and procedures.
    • Ensures all assigned Balance Sheet Reconciliations are prepared timely and possesses the excellent quality.

    Intercompany Accountant US

    Industry:

    Manufacturing / Production

    Employment Period:

    April 2017 to September 2018 (17 Months)

    Duties and Responsibilities:

    • Handling the largest Management Reporting Company in Johnson 1410 World headquarters and 1460 Johnson innovation
    • Responsible for providing general accounting and administrative support to the finance department
    • Maintains journals or subsidiary ledgers on the accounting system and balances and reconciles accounts
    • Processes expense reports and ensures payments are made. Generates and distributes routine financial reports
    • Invoice inter-company transactions
    • Participate in IC reporting and IC closes
    • Prepare IC netting information and initiate wire transfers
    • Respond to escalated IC queries and issues
    • Provide direction in relation to J&J’s IC policy with respect to the policys guidelines and
    • requirements for use, which involves independent judgment and analytical skills with regards
    • to the policy
    • Review IC invoices and requests for invoices for compliance with J&J corporate policies
    • using independent judgment to assure adherence to the policy
    • Work closely with required parties to research and resolve differences with IC accounts

    Accounts Payable Accountant

    Industry:

    Manufacturing / Production

    Employment Period:

    April 2016 to April 2017 (12 Months)

    Duties and Responsibilities:

    • Validates the completeness of the documents for payable processing & the accuracy of the
    • charging of expenses to the right accounts & cost center and ensures that these are in compliance
    • with the existing company policies and procedures
    • Monitors & analyzes aging of accounts payable account and other related aging accounts and
    • recommends necessary adjustments based on the analysis performed
    • Ensures to perform reconciliation of Statement of Accounts with suppliers on a regular basis and resolve issues with vendor
    • Provide immediate feedback to all inquiries
    • Ensure that accruals are properly monitored, supported and justified
    • Timeless and Accuracy of payment processing, processing of reports and analysis of AP Related Accounts.

    Credit and Collection Officer

    Industry:

    Insurance

    Employment Period:

    September 2014 to April 2016 (19 Months)

    Duties and Responsibilities:

    • Collection
      • Perform treasury assistant functions and activities to the treasury department.
      • Prepare and communicate all previous day banking activity.
      • Performing physical cash counting activities.
      • Check, inspect and verify daily cash transactions.
      • Inspect, investigate and resolve discrepancies in cash transactions.
      • Document all cash transaction activities.
      • Perform opening and closing of cash daily.
      • Check, verify and reconcile bank deposits and bank payments.
      • Print out daily bank transactions and account balances for daily monitoring
      • Responsible for bank reconciliation and any transactions with regards to bank handled
      • Respond and resolve customer problems, grievances and issues.
      • Maintain and manage all financial records, registers, logs and spreadsheets.
      • Handling and maintaining the PDC's
      • Filing of documents like check vouchers, official receipts etc
      • Responsible for Provisional Receipt replenishment
    • Disbursement
      • Responsible for weekly releasing the commission of the Agents
      • Submit summary of issued and released checks
      • Monthly submission of staled checks
      • Responsible for Petty cash fund replenishment
      • Process check payment(Refund and General administrative expenses) 

    SAP FICO Consultant / Software Engineer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    March 2022 to January 2025 (33 Months)

    Duties and Responsibilities:

    • Consultant / Enhancment / Fix defects / Creating system for Multinational companies that used SAP

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accountancy

    Graduation Date:

    April 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Accounting, Xero Accounting, Excel VBA, Big Query, SAP, Accounting, Xero Accounting, Excel VBA, Big Query, SAP,

    INTERMEDIATE ★★

      Accounting ReconciliationBank ReconciliationAccounting ReconciliationBank Reconciliation

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: DSL
    • Hardware Type: Laptop
    • Brand Name: LENOVO LEGION
    • Processor: N/A
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.80/hr

    Arce

    Candidate ID: 625801


    ADVANCED

      Accounting, Xero Accounting, Excel VBA, Big Query...

    INTERMEDIATE

      Accounting Reconciliation, Bank Reconciliation, Accounting Reconciliation, Bank Reconciliation...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    • A graduate of Bachelor of Science in Accountancy, with nearly 8 years of experience in accounting, including expertise in accounts reconciliation (GL/AR/AP), financial planning, intercompany transactions, and process automation.
    • Holds advanced skills in financial tools and automation technologies.
    • Led process improvement initiatives such as Value Stream Mapping (VSM), achieving 1500 hours of annual savings through process standardization and bottleneck elimination.
    • Developed automation tools for invoice processing and reconciliation, significantly increasing efficiency and accuracy.
    • Managed global AR/AP imbalances, resolving issues to prevent operational disruptions and period reopenings.
    • Directed minor system enhancements and implemented financial software migration projects to improve operational performance.
    • Advanced proficiency in SAP (S4 Hana, Fiori), KNIME, Blue Prism, and Microsoft Office Suite (Word, Excel, PowerPoint).
    • Skilled in process automation, financial analysis, and reconciliation, as well as implementing innovative solutions to optimize accounting operations.
    • Demonstrates strong leadership, project management, and problem-solving abilities, with a focus on continuous improvement and operational excellence.
    Predictive Index Behavioral Profile - Operator

    Strongest Behaviors
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Methodical, steady, and even-paced; loses productivity when interrupted.
    Behavioral Summary
    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. arce katherine has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
     
    • Arce has gained 11 years of professional accounting experience and has handled roles like accounts receivable officer, business analyst, and IT consultant.
    • She is proficient in accounts payable, accounts receivable, month-end closing, general ledger, and financial reporting.
    • Her expertise include Microsoft Excel (Advanced level) including Power Automate, VBA Macros, and Power Query.
    • She has worked with multinational clients, including Australian, European, and U.S.-based organizations.
    • She also gained experience as SAP FICO Consultant with a background as an end-user and system implementer.
    • She is available to start ASAP and prefers part-time arrangement

    Employment History

    Business Analyst / AR Officer

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    December 2022 to March 2024 (15 Months)

    Duties and Responsibilities:

    • Invoice Management:
      • Generate, issue, and follow up on accurate invoices to clients in a timely manner.
      • Ensure invoices align with contracts and service agreements.
    • Accounts Reconciliation:
      • Reconcile customer accounts and resolve discrepancies.
      • Perform monthly reconciliations of accounts receivable ledger to general ledger.
    • Payment Tracking and Collections:
      • Monitor and manage outstanding receivables.
      • Proactively follow up on overdue accounts via email and phone while maintaining a professional and respectful approach.
      • Prepare and issue payment reminders and statements.
    • Reporting:
      • Prepare and present regular AR aging reports to management.
      • Provide insights into cash flow forecasts and identify potential risks.
    •  Customer Relationship Management:
      • Address client inquiries regarding invoices and payments efficiently and accurately.
      • Collaborate with internal teams to resolve billing disputes or discrepancies.
    • Compliance and Documentation:
      • Maintain accurate records of all transactions, correspondence, and client interactions.
      • Ensure compliance with Australian accounting standards and company policies.
    • Process Improvement:
      • Identify and implement process improvements to enhance efficiency and accuracy in accounts receivable management.

    Record 2 Report Accountant GRIR Intercompany

    Industry:

    Consumer Products / FMCG

    Employment Period:

    October 2018 to March 2022 (41 Months)

    Duties and Responsibilities:

    • Deliver excellent operational result on reconciliation of Intercompany AR and AP balances which resulted to 100% close on time.
    • Handling Intercompany queries and resolving issues within stipulated time frame resulting to ZERO incident.
    • Analyze each error and coordinate with the correct action owner which resulted to the significant 87% reduction of open unreleased billing
    • Prepare and execute intercompany billings, netting, cash application, accrual entries, adjustments along with performing account analysis.
    • Prepared and posted journal entries impacting costing close (actuals, standards, and variance)
    • Handle goods and invoice receipt ensuring no over or under payment and complying with financial policies and procedures.
    • Ensures all assigned Balance Sheet Reconciliations are prepared timely and possesses the excellent quality.

    Intercompany Accountant US

    Industry:

    Manufacturing / Production

    Employment Period:

    April 2017 to September 2018 (17 Months)

    Duties and Responsibilities:

    • Handling the largest Management Reporting Company in Johnson 1410 World headquarters and 1460 Johnson innovation
    • Responsible for providing general accounting and administrative support to the finance department
    • Maintains journals or subsidiary ledgers on the accounting system and balances and reconciles accounts
    • Processes expense reports and ensures payments are made. Generates and distributes routine financial reports
    • Invoice inter-company transactions
    • Participate in IC reporting and IC closes
    • Prepare IC netting information and initiate wire transfers
    • Respond to escalated IC queries and issues
    • Provide direction in relation to J&J’s IC policy with respect to the policys guidelines and
    • requirements for use, which involves independent judgment and analytical skills with regards
    • to the policy
    • Review IC invoices and requests for invoices for compliance with J&J corporate policies
    • using independent judgment to assure adherence to the policy
    • Work closely with required parties to research and resolve differences with IC accounts

    Accounts Payable Accountant

    Industry:

    Manufacturing / Production

    Employment Period:

    April 2016 to April 2017 (12 Months)

    Duties and Responsibilities:

    • Validates the completeness of the documents for payable processing & the accuracy of the
    • charging of expenses to the right accounts & cost center and ensures that these are in compliance
    • with the existing company policies and procedures
    • Monitors & analyzes aging of accounts payable account and other related aging accounts and
    • recommends necessary adjustments based on the analysis performed
    • Ensures to perform reconciliation of Statement of Accounts with suppliers on a regular basis and resolve issues with vendor
    • Provide immediate feedback to all inquiries
    • Ensure that accruals are properly monitored, supported and justified
    • Timeless and Accuracy of payment processing, processing of reports and analysis of AP Related Accounts.

    Credit and Collection Officer

    Industry:

    Insurance

    Employment Period:

    September 2014 to April 2016 (19 Months)

    Duties and Responsibilities:

    • Collection
      • Perform treasury assistant functions and activities to the treasury department.
      • Prepare and communicate all previous day banking activity.
      • Performing physical cash counting activities.
      • Check, inspect and verify daily cash transactions.
      • Inspect, investigate and resolve discrepancies in cash transactions.
      • Document all cash transaction activities.
      • Perform opening and closing of cash daily.
      • Check, verify and reconcile bank deposits and bank payments.
      • Print out daily bank transactions and account balances for daily monitoring
      • Responsible for bank reconciliation and any transactions with regards to bank handled
      • Respond and resolve customer problems, grievances and issues.
      • Maintain and manage all financial records, registers, logs and spreadsheets.
      • Handling and maintaining the PDC's
      • Filing of documents like check vouchers, official receipts etc
      • Responsible for Provisional Receipt replenishment
    • Disbursement
      • Responsible for weekly releasing the commission of the Agents
      • Submit summary of issued and released checks
      • Monthly submission of staled checks
      • Responsible for Petty cash fund replenishment
      • Process check payment(Refund and General administrative expenses) 

    SAP FICO Consultant / Software Engineer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    March 2022 to January 2025 (33 Months)

    Duties and Responsibilities:

    • Consultant / Enhancment / Fix defects / Creating system for Multinational companies that used SAP

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accountancy

    Graduation Date:

    April 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Accounting, Xero Accounting, Excel VBA, Big Query, SAP, Accounting, Xero Accounting, Excel VBA, Big Query, SAP,

    INTERMEDIATE ★★

      Accounting ReconciliationBank ReconciliationAccounting ReconciliationBank Reconciliation

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: DSL
    • Hardware Type: Laptop
    • Brand Name: LENOVO LEGION
    • Processor: N/A
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.28/hr

    Christylyn

    Candidate ID: 624083


    ADVANCED

      Appointment Setting, Outbound Appointment Setting, Inbound Calls, Inbound Lead Generation...

    INTERMEDIATE

      Call Center Operations, Call Center Management, B2B Calling, Call Handling...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 8.28 per hour or $USD 1435.86 per month

    Remote Staff Recruiter Comments

    Christylyn is an experienced virtual assistant with a strong background in customer service, sales, and administrative tasks. Her experience spans various industries, including e-commerce (Shopify), medical billing, healthcare services, and insurance sales. She has demonstrated adaptability in handling different roles, particularly in outbound sales and customer interactions.

    Work Experience & Skills:

    Customer Service & Sales:

    • Four years of experience in outbound sales, particularly in the insurance sector, handling high call volumes (500–700 dials/day) and appointment setting.
    • Experience handling difficult customers, overcoming objections, and utilizing rebuttals effectively to close sales.
    • Proficient in converting inquiries into bookings through relationship-building and trust-based sales techniques.

    Administrative & Virtual Assistance:

    • Managed Shopify stores, including product photo editing, video content creation, and customer engagement via comments.
    • Experienced in medical billing, processing patient claims, and coordinating with healthcare providers.
    • Familiar with CRM tools, tracker sheets, and calendar management for tracking customer interactions and follow-ups.

    Technical Proficiency:

    • Knowledge of Shopify for e-commerce management.
    • Experience using call-tracking systems and CRM tools for lead generation and customer follow-ups.
    • Comfortable working with monitoring tools for time tracking, such as Time Doctor.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    Behavioral Summary

    Christylyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Christylyn, who takes responsibilities very seriously.


    Employment History

    ESL Teacher

    Industry:

    Education

    Employment Period:

    August 2014 to December 2018 (52 Months)

    Duties and Responsibilities:

    • Develop and deliver engaging, student-centered ESL lessons that align with curriculum standards.
    • Adapt teaching methods to accommodate diverse learning styles and proficiency levels.
    • Utilize various instructional strategies, including interactive activities, multimedia, and real-life applications, to enhance language acquisition.
    • Teach English grammar, vocabulary, pronunciation, reading, writing, listening, and speaking skills.
    • Assess students’ language proficiency through tests, assignments, and class participation.
    • Provide constructive feedback to support students’ language development.

    Medical Biller

    Industry:

    Healthcare / Medical

    Employment Period:

    October 2018 to December 2019 (14 Months)

    Duties and Responsibilities:

    • Conduct outbound calls to patients, healthcare providers, and insurance companies to gather and verify information.
    • Accurately input, update, and maintain medical records in compliance with healthcare regulations and data privacy standards.
    • Review, process, and verify insurance claims and authorizations to ensure accuracy and compliance with company policies.
    • Assist in resolving claim discrepancies by coordinating with insurance providers and healthcare professionals.
    • Ensure timely follow-ups on pending authorizations and claim approvals.
    • Maintain detailed documentation of all communications and transactions related to claims and medical records.
    • Collaborate with internal teams to improve claims processing efficiency and patient record management.
    • Adhere to industry regulations and company guidelines to maintain compliance and data security.

    Product Lister and Virtual Assistant

    Industry:

    General & Wholesale Trading

    Employment Period:

    May 2018 to August 2019 (15 Months)

    Duties and Responsibilities:

    • Conduct in-depth product research to identify high-potential, winning products.
    • Create and manage compelling product listings with optimized content.
    • Handle order fulfillment efficiently, ensuring timely processing and delivery.
    • Develop and maintain e-commerce websites, ensuring seamless user experience.
    • Utilize Photoshop to design high-quality graphics for product pages and marketing materials.
    • Edit and produce engaging video content for Facebook Ads and other social media platforms.
    • Upload products to online stores, enhancing descriptions, images, and overall presentation.

    Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    August 2019 to November 2021 (26 Months)

    Duties and Responsibilities:

    • Handle inbound calls with professionalism and efficiency, assisting clients with inquiries related to mortgage services, insurance policies, Final Expense (FEX) programs, and veteran-specific financial assistance.
    • Provide expert guidance on mortgage options, eligibility criteria, and loan processes to help clients make informed decisions.
    • Educate customers on various insurance products, including life, health, and final expense insurance, ensuring they understand coverage options and benefits.
    • Assist veterans in navigating specialized programs, offering tailored support to meet their unique financial and insurance needs.
    • Maintain accurate records of customer interactions, inquiries, and transactions in compliance with company policies and industry regulations.

    Virtual Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    November 2021 to December 2023 (24 Months)

    Duties and Responsibilities:

    • Provide support and assistance to members managing diabetes, including monitoring health metrics and offering guidance on lifestyle adjustments.
    • Assist members with high blood pressure by providing education on medication adherence, dietary recommendations, and wellness strategies.
    • Conduct outbound calls to engage with members, provide follow-ups, and address inquiries related to their health conditions.
    • Monitor and respond to emails and voicemails promptly, ensuring timely communication and resolution of member concerns.
    • Maintain accurate records of member interactions, documenting key details in the system for continuity of care.
    • Collaborate with healthcare professionals and team members to enhance the quality of support provided to members.

    Appointment Setter

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2023 to December 2024 (12 Months)

    Duties and Responsibilities:

    • Handling inbound calls to assist clients with inquiries and provide exceptional customer service.
    • Educating clients on mortgage options, insurance policies, Final Expense (FEX) plans, and specialized programs for veterans.
    • Assessing client needs to recommend suitable financial and insurance solutions.
    • Processing applications and ensuring all documentation meets compliance and regulatory standards.
    • Providing ongoing support to clients by addressing concerns and guiding them through the application and approval process.

    Education History

    Field of Study:

    Engineering (Computer/Telecommunication)

    Major:

    Computer Engineering

    Graduation Date:

    March 26, 2016

    Located In:

    Philippines

    License and Certification: :

    • Microsoft Certified Professional
    • Microsoft Specialist: Windows 7, Configuring
    • Certified Cabling Test Technician (CCTT) Associate


    Skills

    ADVANCED ★★★

      Appointment Setting, Outbound Appointment Setting, Inbound Calls, Inbound Lead Generation, Lead Generation, Customer Service, Customer Relations, Customer Support, Customer Handling,

    INTERMEDIATE ★★

      Call Center OperationsCall Center ManagementB2B CallingCall HandlingCold Calling

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17141662404.png
    • Internet Type: DSL
    • Hardware Type: Desktop
    • Brand Name: N/A
    • Processor: AMD Ryzen 5 3400G with Radeon Vega Graphics 3.70 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.28/hr

    Christylyn

    Candidate ID: 624083


    ADVANCED

      Appointment Setting, Outbound Appointment Setting, Inbound Calls, Inbound Lead Generation...

    INTERMEDIATE

      Call Center Operations, Call Center Management, B2B Calling, Call Handling...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 8.28 per hour or $USD 1435.86 per month

    Remote Staff Recruiter Comments

    Christylyn is an experienced virtual assistant with a strong background in customer service, sales, and administrative tasks. Her experience spans various industries, including e-commerce (Shopify), medical billing, healthcare services, and insurance sales. She has demonstrated adaptability in handling different roles, particularly in outbound sales and customer interactions.

    Work Experience & Skills:

    Customer Service & Sales:

    • Four years of experience in outbound sales, particularly in the insurance sector, handling high call volumes (500–700 dials/day) and appointment setting.
    • Experience handling difficult customers, overcoming objections, and utilizing rebuttals effectively to close sales.
    • Proficient in converting inquiries into bookings through relationship-building and trust-based sales techniques.

    Administrative & Virtual Assistance:

    • Managed Shopify stores, including product photo editing, video content creation, and customer engagement via comments.
    • Experienced in medical billing, processing patient claims, and coordinating with healthcare providers.
    • Familiar with CRM tools, tracker sheets, and calendar management for tracking customer interactions and follow-ups.

    Technical Proficiency:

    • Knowledge of Shopify for e-commerce management.
    • Experience using call-tracking systems and CRM tools for lead generation and customer follow-ups.
    • Comfortable working with monitoring tools for time tracking, such as Time Doctor.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    Behavioral Summary

    Christylyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Christylyn, who takes responsibilities very seriously.


    Employment History

    ESL Teacher

    Industry:

    Education

    Employment Period:

    August 2014 to December 2018 (52 Months)

    Duties and Responsibilities:

    • Develop and deliver engaging, student-centered ESL lessons that align with curriculum standards.
    • Adapt teaching methods to accommodate diverse learning styles and proficiency levels.
    • Utilize various instructional strategies, including interactive activities, multimedia, and real-life applications, to enhance language acquisition.
    • Teach English grammar, vocabulary, pronunciation, reading, writing, listening, and speaking skills.
    • Assess students’ language proficiency through tests, assignments, and class participation.
    • Provide constructive feedback to support students’ language development.

    Medical Biller

    Industry:

    Healthcare / Medical

    Employment Period:

    October 2018 to December 2019 (14 Months)

    Duties and Responsibilities:

    • Conduct outbound calls to patients, healthcare providers, and insurance companies to gather and verify information.
    • Accurately input, update, and maintain medical records in compliance with healthcare regulations and data privacy standards.
    • Review, process, and verify insurance claims and authorizations to ensure accuracy and compliance with company policies.
    • Assist in resolving claim discrepancies by coordinating with insurance providers and healthcare professionals.
    • Ensure timely follow-ups on pending authorizations and claim approvals.
    • Maintain detailed documentation of all communications and transactions related to claims and medical records.
    • Collaborate with internal teams to improve claims processing efficiency and patient record management.
    • Adhere to industry regulations and company guidelines to maintain compliance and data security.

    Product Lister and Virtual Assistant

    Industry:

    General & Wholesale Trading

    Employment Period:

    May 2018 to August 2019 (15 Months)

    Duties and Responsibilities:

    • Conduct in-depth product research to identify high-potential, winning products.
    • Create and manage compelling product listings with optimized content.
    • Handle order fulfillment efficiently, ensuring timely processing and delivery.
    • Develop and maintain e-commerce websites, ensuring seamless user experience.
    • Utilize Photoshop to design high-quality graphics for product pages and marketing materials.
    • Edit and produce engaging video content for Facebook Ads and other social media platforms.
    • Upload products to online stores, enhancing descriptions, images, and overall presentation.

    Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    August 2019 to November 2021 (26 Months)

    Duties and Responsibilities:

    • Handle inbound calls with professionalism and efficiency, assisting clients with inquiries related to mortgage services, insurance policies, Final Expense (FEX) programs, and veteran-specific financial assistance.
    • Provide expert guidance on mortgage options, eligibility criteria, and loan processes to help clients make informed decisions.
    • Educate customers on various insurance products, including life, health, and final expense insurance, ensuring they understand coverage options and benefits.
    • Assist veterans in navigating specialized programs, offering tailored support to meet their unique financial and insurance needs.
    • Maintain accurate records of customer interactions, inquiries, and transactions in compliance with company policies and industry regulations.

    Virtual Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    November 2021 to December 2023 (24 Months)

    Duties and Responsibilities:

    • Provide support and assistance to members managing diabetes, including monitoring health metrics and offering guidance on lifestyle adjustments.
    • Assist members with high blood pressure by providing education on medication adherence, dietary recommendations, and wellness strategies.
    • Conduct outbound calls to engage with members, provide follow-ups, and address inquiries related to their health conditions.
    • Monitor and respond to emails and voicemails promptly, ensuring timely communication and resolution of member concerns.
    • Maintain accurate records of member interactions, documenting key details in the system for continuity of care.
    • Collaborate with healthcare professionals and team members to enhance the quality of support provided to members.

    Appointment Setter

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2023 to December 2024 (12 Months)

    Duties and Responsibilities:

    • Handling inbound calls to assist clients with inquiries and provide exceptional customer service.
    • Educating clients on mortgage options, insurance policies, Final Expense (FEX) plans, and specialized programs for veterans.
    • Assessing client needs to recommend suitable financial and insurance solutions.
    • Processing applications and ensuring all documentation meets compliance and regulatory standards.
    • Providing ongoing support to clients by addressing concerns and guiding them through the application and approval process.

    Education History

    Field of Study:

    Engineering (Computer/Telecommunication)

    Major:

    Computer Engineering

    Graduation Date:

    March 26, 2016

    Located In:

    Philippines

    License and Certification: :

    • Microsoft Certified Professional
    • Microsoft Specialist: Windows 7, Configuring
    • Certified Cabling Test Technician (CCTT) Associate


    Skills

    ADVANCED ★★★

      Appointment Setting, Outbound Appointment Setting, Inbound Calls, Inbound Lead Generation, Lead Generation, Customer Service, Customer Relations, Customer Support, Customer Handling,

    INTERMEDIATE ★★

      Call Center OperationsCall Center ManagementB2B CallingCall HandlingCold Calling

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17141662404.png
    • Internet Type: DSL
    • Hardware Type: Desktop
    • Brand Name: N/A
    • Processor: AMD Ryzen 5 3400G with Radeon Vega Graphics 3.70 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.59/hr

    Patritze

    Candidate ID: 623571


    ADVANCED

      Microsoft Excel, IEX, Aspect eWorkforce Management...

    INTERMEDIATE

      Computer Repair, Computer Troubleshooting, Remote Computer Repair, Data Encoding...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.79 per hour or $USD 761.64 per month

    Full Time: $USD 8.59 per hour or $USD 1488.31 per month

    Remote Staff Recruiter Comments

    Patz has 12+ years of professional experience, primarily in the BPO industry, specializing in workforce management and customer service operations. Starting as a Customer Service Representative, they earned several accolades, including the "Sweet Talk Award" for excellent customer engagement. Progressing through roles such as Service Tier Mentor, Mission Control Analyst, and Scheduling Analyst, Patritze has developed a strong expertise in real-time monitoring, capacity planning, and staff management. Currently serving as an Assistant Manager for Workforce Management, Patritze leads a team responsible for performance monitoring and operational efficiency across multiple accounts.

    • Supervisory experience overseeing Mission Control and Scheduling Analysts.
    • Expertise in workforce tools such as Aspect eWFM, eRTA, and IEX.
    • Demonstrated success in maintaining KPIs like AHT, CSAT, and QA.
    • Leadership in adapting staffing models to client requirements and optimizing efficiency.

    Patz's ability to enhance team performance and ensure operational excellence is evident in their accomplishments:

    • Transitioned to elite customer accounts due to exceptional performance.
    • Managed staffing requirements and ensured SLA adherence through robust scheduling and adherence strategies.
    • Played a pivotal role in procedural and operational improvements within the workforce management domain, ensuring higher team productivity and client satisfaction.
    Skill Proficiency + Tech/Software Proficiency

    He possesses advanced skills in workforce management platforms and tools:

    • Proficient in Microsoft Office (Excel, Word, Outlook) and workforce management systems (Aspect, IEX).
    • Strong analytical and troubleshooting skills for software and hardware systems, complemented by operational insight for internet browsers and Windows OS.
      These skills have been consistently applied to enhance workflow efficiency and reporting accuracy.
    Work Availability / Schedule Specifics

    He is currently employed and he is available to work after 2 weeks notice

    Collaborator - The Predictive Index


    Employment History

    Wire brusher/Admin Staff

    Industry:

    Marine / Aquaculture

    Employment Period:

    March 2011 to February 2012 (10 Months)

    Duties and Responsibilities:

    • Wire-brusher Cleaning rust removal and steel preparation for painting finishes
    • Admin Staff Monitor Man-hour activities for ship blocks, reporting for Accounting and Billing, Monitor employees’ attendance, Monitor and report Personal Protective Equipment issuance

    Workforce Assistant Manager

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2012 to January 2025 (155 Months)

    Duties and Responsibilities:

    Workforce Assistant Manager
    March 31, 2022 to Present
    • Lead a team of Mission Control (Real-Time/ RTA) analysts, ensuring their performance aligns with defined objectives.
    • Serve as the primary Workforce Management (WFM) point of contact for all assigned projects and accounts.
    • Coordinate and collaborate with Operations Teams and other departments to maintain a seamless production environment.
    • Recommend procedural and operational changes to enhance communication and improve efficiency.
    • Uphold confidentiality regarding organizational strategies, objectives, and practices.
    • Participate in meetings and functions as required, contributing to team and organizational goals.
    • Manage special projects and oversee multiple sites as needed.
    Supervisor, Workforce Managment
    September 1, 2020 to March 30, 2022
    • Lead a team of Mission Control (Real-Time/RTA) analysts and schedulers, ensuring their performance meets defined objectives.
    • Serve as the primary Workforce Management (WFM) point of contact for all assigned projects and accounts.
    • Collaborate with Operations Teams and other departments to ensure seamless production environment functionality.
    • Propose procedural and operational guideline enhancements to optimize communication and efficiency.
    • Safeguard the confidentiality of organizational strategies, objectives, and practices.
    • Actively participate in meetings, functions, and contribute to team and organizational initiatives.
    • Support and mentor analysts, providing guidance to enhance their skills and responsibilities.
    • Manage special projects and take on additional responsibilities as needed.
    Scheduling Analyst, Workforce Management
    May 26, 2019 to August 31, 2020
    • Plan, create, and communicate schedules for a designated project, ensuring clarity and accuracy.
    • Track headcount and conduct capacity planning for the assigned project.
    • Forecast headcount, call capacity, and service level (SL) delivery on a regular basis to ensure operational targets are met.
    • Identify opportunities to enhance staffing and scheduling efficiency, and provide actionable recommendations to management.
    • Perform regular reporting and data management tasks related to scheduling and capacity planning.
    Mission Control Analyst, Workforce Management
    June 1, 2016 to May 25, 2019
    • Conduct real-time monitoring and track schedule adherence on a 24/7 basis to ensure optimal operational performance.
    • Maintain and update employee and team data within the Workforce Management (WFM) software.
    • Support Operations Management by providing accurate and timely schedule or staffing information as required.
    • Monitor half-hourly call volumes, Average Handle Time (AHT), and staffing requirements, promptly alerting Operations Management of any threshold violations.
    • Track, monitor, and report agent schedule adherence and employee occurrences to maintain accountability and operational efficiency.
    CSR, CMS Watcher, Elite & Premium
    March 2012 to June 2016
     
    • Served as Tier 1 Service Mentor, guiding new agents in improving their performance.
    • Transferred to VIP accounts (Elite and Premium) due to proven expertise and customer handling skills.
    • Provided mentorship to Premium account agents, ensuring adherence to service standards.
    • Trained in Global Distribution Systems (Sabre and Amadeus) to enhance service delivery for VIP clients.
    • Acted as Supervisor POC, assisting the team lead in maintaining key performance metrics such as AHT, CSAT, and QA scores, and sending EOD reports to leadership.
    • Performed CMS monitoring for Elite and Premium accounts, ensuring operational efficiency.

    • Monitored agents' AUX usage and productivity, addressing high AHT, validating outbound calls, and identifying unnecessary AUX usage.
    • Generated and shared daily AHT reports, absenteeism and tardiness validations, and hourly center updates.
    • Managed staffing requirements on a half-hourly interval basis to meet client expectations.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Science

    Graduation Date:

    August 1, 2009

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft ExcelIEXAspect eWorkforce Management

    INTERMEDIATE ★★

      Computer RepairComputer TroubleshootingRemote Computer RepairData EncodingData Entry

    Work at Home Capabilities:

    • Internet Bandwidth: N/A
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17148822065
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: 12th Gen Intel(R) Core(TM) i5-12450H 2.00 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.59/hr

    Patritze

    Candidate ID: 623571


    ADVANCED

      Microsoft Excel, IEX, Aspect eWorkforce Management...

    INTERMEDIATE

      Computer Repair, Computer Troubleshooting, Remote Computer Repair, Data Encoding...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.79 per hour or $USD 761.64 per month

    Full Time: $USD 8.59 per hour or $USD 1488.31 per month

    Remote Staff Recruiter Comments

    Patz has 12+ years of professional experience, primarily in the BPO industry, specializing in workforce management and customer service operations. Starting as a Customer Service Representative, they earned several accolades, including the "Sweet Talk Award" for excellent customer engagement. Progressing through roles such as Service Tier Mentor, Mission Control Analyst, and Scheduling Analyst, Patritze has developed a strong expertise in real-time monitoring, capacity planning, and staff management. Currently serving as an Assistant Manager for Workforce Management, Patritze leads a team responsible for performance monitoring and operational efficiency across multiple accounts.

    • Supervisory experience overseeing Mission Control and Scheduling Analysts.
    • Expertise in workforce tools such as Aspect eWFM, eRTA, and IEX.
    • Demonstrated success in maintaining KPIs like AHT, CSAT, and QA.
    • Leadership in adapting staffing models to client requirements and optimizing efficiency.

    Patz's ability to enhance team performance and ensure operational excellence is evident in their accomplishments:

    • Transitioned to elite customer accounts due to exceptional performance.
    • Managed staffing requirements and ensured SLA adherence through robust scheduling and adherence strategies.
    • Played a pivotal role in procedural and operational improvements within the workforce management domain, ensuring higher team productivity and client satisfaction.
    Skill Proficiency + Tech/Software Proficiency

    He possesses advanced skills in workforce management platforms and tools:

    • Proficient in Microsoft Office (Excel, Word, Outlook) and workforce management systems (Aspect, IEX).
    • Strong analytical and troubleshooting skills for software and hardware systems, complemented by operational insight for internet browsers and Windows OS.
      These skills have been consistently applied to enhance workflow efficiency and reporting accuracy.
    Work Availability / Schedule Specifics

    He is currently employed and he is available to work after 2 weeks notice

    Collaborator - The Predictive Index


    Employment History

    Wire brusher/Admin Staff

    Industry:

    Marine / Aquaculture

    Employment Period:

    March 2011 to February 2012 (10 Months)

    Duties and Responsibilities:

    • Wire-brusher Cleaning rust removal and steel preparation for painting finishes
    • Admin Staff Monitor Man-hour activities for ship blocks, reporting for Accounting and Billing, Monitor employees’ attendance, Monitor and report Personal Protective Equipment issuance

    Workforce Assistant Manager

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2012 to January 2025 (155 Months)

    Duties and Responsibilities:

    Workforce Assistant Manager
    March 31, 2022 to Present
    • Lead a team of Mission Control (Real-Time/ RTA) analysts, ensuring their performance aligns with defined objectives.
    • Serve as the primary Workforce Management (WFM) point of contact for all assigned projects and accounts.
    • Coordinate and collaborate with Operations Teams and other departments to maintain a seamless production environment.
    • Recommend procedural and operational changes to enhance communication and improve efficiency.
    • Uphold confidentiality regarding organizational strategies, objectives, and practices.
    • Participate in meetings and functions as required, contributing to team and organizational goals.
    • Manage special projects and oversee multiple sites as needed.
    Supervisor, Workforce Managment
    September 1, 2020 to March 30, 2022
    • Lead a team of Mission Control (Real-Time/RTA) analysts and schedulers, ensuring their performance meets defined objectives.
    • Serve as the primary Workforce Management (WFM) point of contact for all assigned projects and accounts.
    • Collaborate with Operations Teams and other departments to ensure seamless production environment functionality.
    • Propose procedural and operational guideline enhancements to optimize communication and efficiency.
    • Safeguard the confidentiality of organizational strategies, objectives, and practices.
    • Actively participate in meetings, functions, and contribute to team and organizational initiatives.
    • Support and mentor analysts, providing guidance to enhance their skills and responsibilities.
    • Manage special projects and take on additional responsibilities as needed.
    Scheduling Analyst, Workforce Management
    May 26, 2019 to August 31, 2020
    • Plan, create, and communicate schedules for a designated project, ensuring clarity and accuracy.
    • Track headcount and conduct capacity planning for the assigned project.
    • Forecast headcount, call capacity, and service level (SL) delivery on a regular basis to ensure operational targets are met.
    • Identify opportunities to enhance staffing and scheduling efficiency, and provide actionable recommendations to management.
    • Perform regular reporting and data management tasks related to scheduling and capacity planning.
    Mission Control Analyst, Workforce Management
    June 1, 2016 to May 25, 2019
    • Conduct real-time monitoring and track schedule adherence on a 24/7 basis to ensure optimal operational performance.
    • Maintain and update employee and team data within the Workforce Management (WFM) software.
    • Support Operations Management by providing accurate and timely schedule or staffing information as required.
    • Monitor half-hourly call volumes, Average Handle Time (AHT), and staffing requirements, promptly alerting Operations Management of any threshold violations.
    • Track, monitor, and report agent schedule adherence and employee occurrences to maintain accountability and operational efficiency.
    CSR, CMS Watcher, Elite & Premium
    March 2012 to June 2016
     
    • Served as Tier 1 Service Mentor, guiding new agents in improving their performance.
    • Transferred to VIP accounts (Elite and Premium) due to proven expertise and customer handling skills.
    • Provided mentorship to Premium account agents, ensuring adherence to service standards.
    • Trained in Global Distribution Systems (Sabre and Amadeus) to enhance service delivery for VIP clients.
    • Acted as Supervisor POC, assisting the team lead in maintaining key performance metrics such as AHT, CSAT, and QA scores, and sending EOD reports to leadership.
    • Performed CMS monitoring for Elite and Premium accounts, ensuring operational efficiency.

    • Monitored agents' AUX usage and productivity, addressing high AHT, validating outbound calls, and identifying unnecessary AUX usage.
    • Generated and shared daily AHT reports, absenteeism and tardiness validations, and hourly center updates.
    • Managed staffing requirements on a half-hourly interval basis to meet client expectations.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Science

    Graduation Date:

    August 1, 2009

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft ExcelIEXAspect eWorkforce Management

    INTERMEDIATE ★★

      Computer RepairComputer TroubleshootingRemote Computer RepairData EncodingData Entry

    Work at Home Capabilities:

    • Internet Bandwidth: N/A
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17148822065
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: 12th Gen Intel(R) Core(TM) i5-12450H 2.00 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $10.81/hr

    Jojimar

    Candidate ID: 623360


    ADVANCED

      Adobe Photoshop, AutoCAD Operation, Google SketchUp, Material Cost Estimation...

    INTERMEDIATE

      Adobe Photoshop Lightroom 4.0, Adobe Illustrator...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 12.82 per hour or $USD 1111.29 per month

    Remote Staff Recruiter Comments

    Joji has over five years of relevant experience in electrical estimating and drafting, having worked within the construction and engineering sectors, catering primarily to Australian clients. He gained comprehensive training in electrical estimation standards through his previous role at a BPO that focused on engineering support services. During this time, he developed expertise in drafting, cost estimation, and quantity takeoffs using software tools like AutoCAD, Groundplan, and Excel. His freelance experience since 2018 has further strengthened his skills, working directly with clients on a range of projects from residential to commercial developments.

    Joji’s projects often required him to adapt to client-specific standards, leveraging his proficiency in various tools to deliver accurate and competitive estimates. His ability to handle software like SimPRO and estimating platforms such as Estimate One enhances his alignment with the client's needs.
    • He successfully completed electrical estimation for diverse projects, including residential developments, restaurants, and commercial spaces, ensuring adherence to Australian electrical standards.
    • He demonstrated flexibility by integrating various client-specified templates and software, highlighting adaptability and client focus.
    • He maintained a high win rate for bids, credited to his detailed and precise estimation process.
    Skill and Software Proficiency:
    • Proficient in Simpro, Groundplan, AutoCAD, and Estimate One; extensive experience with Excel for detailed takeoffs and cost breakdowns.
    • Skilled in interpreting project plans, liaising with suppliers, and preparing comprehensive bid packages.
    • Demonstrates a strong grasp of Australian electrical standards, ensuring compliance and precision in project execution.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    Behavioral Summary

    Jojimar is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in him, who takes responsibilities very seriously.

    With experience and/or training, he will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and he is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Kitchen Designer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    November 2015 to September 2016 (10 Months)

    Duties and Responsibilities:

    • Create precise and innovative kitchen layouts using computer-aided design (CAD) software, ensuring optimal space utilization, functionality, and aesthetic appeal.
    • Collaborate with clients to understand their requirements, preferences, and budget constraints, translating their vision into tailored kitchen designs.
    • Recommend materials, finishes, and appliances that align with the client’s style and functional needs while staying within budget guidelines.
    • Prepare and present detailed technical drawings, 3D renderings, and project documentation to ensure clear communication with clients and contractors.
    • Work closely with contractors, suppliers, and installers to ensure seamless execution of designs, addressing any on-site challenges.

    CAD Operator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    November 2010 to November 2016 (72 Months)

    Duties and Responsibilities:

    • Collaborate with engineers and architects to develop detailed drawings and designs based on initial sketches and specifications.
    • Assist in the conceptualization and development of product designs, integrating advanced engineering and manufacturing techniques to ensure functionality and efficiency.
    • Apply knowledge of building standards, codes, and techniques to enhance architectural plans and ensure compliance with industry regulations.
    • Create precise and comprehensive technical drawings and blueprints using computer-aided design (CAD) software.
    • Conduct regular reviews and updates of designs to reflect modifications or new project requirements.
    • Coordinate with project managers, contractors, and other stakeholders to ensure accurate interpretation and execution of designs.
    • Research and incorporate sustainable and innovative building materials and methods into design plans.
    • Prepare documentation and reports, including design specifications, cost estimates, and project timelines.
    • Collaborate in the resolution of design-related challenges, ensuring optimal solutions that meet client and project needs.

    Electrical Estimator

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2016 to November 2018 (26 Months)

    Duties and Responsibilities:

    • Provide accurate and detailed cost estimates at various stages of the project lifecycle, including schematic design, budgetary phases, detailed take-offs, and final pricing.
    • Review electrical plans, specifications, and other project documents to determine material, labor, and equipment requirements.
    • Develop competitive bid proposals by analyzing scope, assessing project risks, and incorporating market trends.
    • Update and maintain a database of cost data, historical project information, and unit pricing to streamline future estimating processes.
    • Obtain and evaluate quotes from suppliers and subcontractors to ensure accuracy and cost-effectiveness.
    • Provide value engineering options to optimize costs while maintaining project quality and compliance.

    Electrical Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    April 2018 to November 2025 (91 Months)

    Duties and Responsibilities:

    • Analyze and interpret electrical plans and blueprints to extract project requirements and specifications.
    • Utilize AutoCAD and Simpro software to generate detailed and accurate project take-offs, ensuring all electrical components are accounted for.
    • Prepare comprehensive cost estimates, including labor, materials, and equipment, based on project scopes and client needs.
    • Collaborate with project managers and engineers to refine estimates and ensure alignment with project goals and timelines.
    • Identify cost-saving opportunities and propose value-engineering solutions without compromising project quality.
    • Maintain up-to-date knowledge of electrical codes, industry standards, and emerging technologies to support accurate estimations.
    • Develop and manage project schedules and timelines, ensuring adherence to deadlines and resource allocation.
    • Present estimates and proposals to clients, providing clear justifications and addressing inquiries professionally.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Industrial Technology Major in Drafting

    Graduation Date:

    March 28, 2009

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Adobe Photoshop, AutoCAD Operation, Google SketchUp, Material Cost Estimation, Electrical system design,

    INTERMEDIATE ★★

      Adobe Photoshop Lightroom 4.0Adobe Illustrator

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17155081418
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: ryzen 5 2500u
    • Operating System: Windows 10

    All-inclusive Rate: USD $10.81/hr

    Jojimar

    Candidate ID: 623360


    ADVANCED

      Adobe Photoshop, AutoCAD Operation, Google SketchUp, Material Cost Estimation...

    INTERMEDIATE

      Adobe Photoshop Lightroom 4.0, Adobe Illustrator...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 12.82 per hour or $USD 1111.29 per month

    Remote Staff Recruiter Comments

    Joji has over five years of relevant experience in electrical estimating and drafting, having worked within the construction and engineering sectors, catering primarily to Australian clients. He gained comprehensive training in electrical estimation standards through his previous role at a BPO that focused on engineering support services. During this time, he developed expertise in drafting, cost estimation, and quantity takeoffs using software tools like AutoCAD, Groundplan, and Excel. His freelance experience since 2018 has further strengthened his skills, working directly with clients on a range of projects from residential to commercial developments.

    Joji’s projects often required him to adapt to client-specific standards, leveraging his proficiency in various tools to deliver accurate and competitive estimates. His ability to handle software like SimPRO and estimating platforms such as Estimate One enhances his alignment with the client's needs.
    • He successfully completed electrical estimation for diverse projects, including residential developments, restaurants, and commercial spaces, ensuring adherence to Australian electrical standards.
    • He demonstrated flexibility by integrating various client-specified templates and software, highlighting adaptability and client focus.
    • He maintained a high win rate for bids, credited to his detailed and precise estimation process.
    Skill and Software Proficiency:
    • Proficient in Simpro, Groundplan, AutoCAD, and Estimate One; extensive experience with Excel for detailed takeoffs and cost breakdowns.
    • Skilled in interpreting project plans, liaising with suppliers, and preparing comprehensive bid packages.
    • Demonstrates a strong grasp of Australian electrical standards, ensuring compliance and precision in project execution.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    Behavioral Summary

    Jojimar is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in him, who takes responsibilities very seriously.

    With experience and/or training, he will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and he is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Kitchen Designer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    November 2015 to September 2016 (10 Months)

    Duties and Responsibilities:

    • Create precise and innovative kitchen layouts using computer-aided design (CAD) software, ensuring optimal space utilization, functionality, and aesthetic appeal.
    • Collaborate with clients to understand their requirements, preferences, and budget constraints, translating their vision into tailored kitchen designs.
    • Recommend materials, finishes, and appliances that align with the client’s style and functional needs while staying within budget guidelines.
    • Prepare and present detailed technical drawings, 3D renderings, and project documentation to ensure clear communication with clients and contractors.
    • Work closely with contractors, suppliers, and installers to ensure seamless execution of designs, addressing any on-site challenges.

    CAD Operator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    November 2010 to November 2016 (72 Months)

    Duties and Responsibilities:

    • Collaborate with engineers and architects to develop detailed drawings and designs based on initial sketches and specifications.
    • Assist in the conceptualization and development of product designs, integrating advanced engineering and manufacturing techniques to ensure functionality and efficiency.
    • Apply knowledge of building standards, codes, and techniques to enhance architectural plans and ensure compliance with industry regulations.
    • Create precise and comprehensive technical drawings and blueprints using computer-aided design (CAD) software.
    • Conduct regular reviews and updates of designs to reflect modifications or new project requirements.
    • Coordinate with project managers, contractors, and other stakeholders to ensure accurate interpretation and execution of designs.
    • Research and incorporate sustainable and innovative building materials and methods into design plans.
    • Prepare documentation and reports, including design specifications, cost estimates, and project timelines.
    • Collaborate in the resolution of design-related challenges, ensuring optimal solutions that meet client and project needs.

    Electrical Estimator

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2016 to November 2018 (26 Months)

    Duties and Responsibilities:

    • Provide accurate and detailed cost estimates at various stages of the project lifecycle, including schematic design, budgetary phases, detailed take-offs, and final pricing.
    • Review electrical plans, specifications, and other project documents to determine material, labor, and equipment requirements.
    • Develop competitive bid proposals by analyzing scope, assessing project risks, and incorporating market trends.
    • Update and maintain a database of cost data, historical project information, and unit pricing to streamline future estimating processes.
    • Obtain and evaluate quotes from suppliers and subcontractors to ensure accuracy and cost-effectiveness.
    • Provide value engineering options to optimize costs while maintaining project quality and compliance.

    Electrical Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    April 2018 to November 2025 (91 Months)

    Duties and Responsibilities:

    • Analyze and interpret electrical plans and blueprints to extract project requirements and specifications.
    • Utilize AutoCAD and Simpro software to generate detailed and accurate project take-offs, ensuring all electrical components are accounted for.
    • Prepare comprehensive cost estimates, including labor, materials, and equipment, based on project scopes and client needs.
    • Collaborate with project managers and engineers to refine estimates and ensure alignment with project goals and timelines.
    • Identify cost-saving opportunities and propose value-engineering solutions without compromising project quality.
    • Maintain up-to-date knowledge of electrical codes, industry standards, and emerging technologies to support accurate estimations.
    • Develop and manage project schedules and timelines, ensuring adherence to deadlines and resource allocation.
    • Present estimates and proposals to clients, providing clear justifications and addressing inquiries professionally.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Industrial Technology Major in Drafting

    Graduation Date:

    March 28, 2009

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Adobe Photoshop, AutoCAD Operation, Google SketchUp, Material Cost Estimation, Electrical system design,

    INTERMEDIATE ★★

      Adobe Photoshop Lightroom 4.0Adobe Illustrator

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17155081418
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: ryzen 5 2500u
    • Operating System: Windows 10

    All-inclusive Rate: USD $11.31/hr

    Charis

    Candidate ID: 623272


    ADVANCED

      Electrical system design, Project Management, Account Management, Engineering...

    INTERMEDIATE

      Data Processing, Process Improvement, Risk Analysis, Strategic Planning...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 12.82 per hour or $USD 1111.29 per month

    Remote Staff Recruiter Comments

    Charis is a highly skilled Registered Electrical Engineer with seven years of professional experience in project and account management within the renewable energy, power, and construction industries. With a strong background in solar PV design, data analysis, and process improvement, Charis combines technical expertise with certifications like Lean Six Sigma Yellow Belt to optimize workflows and achieve cost efficiency. Her proficiency in utilizing advanced tools such as HelioScope, PVSyst,  ACAD, SCADA, Systemhub, Netsuite, Work Buddy, ASCORA, EAM and ADMSCAD, and NetSuite further showcases her capability to drive projects from conception to completion.
    • She has extensive experience leading technical and operational tasks across various industries, including renewable energy systems, solar PV after-sales support, and electrical distribution utilities.
    • She successfully contributed to a $152M LNG project and delivered exceptional results through project risk management, team supervision, and quality assurance.
    • She held roles such as Electrical Estimator, Technical Support Engineer, Team Leader, and Key Accounts Manager.
    • She has certifications include Lean Six Sigma Yellow Belt and specialized training in electrical construction and safety protocols, such as "Incident and Injury Free" and "Working Safely at Heights".
    • She is available to start immediately

    Skills + Technical Proficiency:

    • Her core competencies include project management, renewable energy systems, solar PV design, and risk management.
    • She is proficient in system software, including NetSuite, System Hub, CAD, HelioScope, Work Buddy, ASCORA, EAM and CRM platforms.
    • Demonstrated ability to analyze and interpret project financials, ensuring profitability and operational efficiency.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    Behavioral Summary

    Charis is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Charis, who takes responsibilities very seriously.

    With experience and/or training, she will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and she is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Electrical Estimator

    Industry:

    Utilities / Power

    Employment Period:

    September 2024 to December 2024 (2 Months)

    Duties and Responsibilities:

    • Provide and/or revise electrical costs and estimate and submit tender and price jobs and/or work orders completed by the contractor 
    • Review electrical plans and photos related to completed work orders. 
    • Manage and use of CRM and Project management software. 
    • Create excel and establish database on projects if necessary.
    • Liaise with HIA Electrical multiple suppliers for tender pricing.
    • Submit Invoices within time frame and meet KPI. 
    • Making design modifications using Helioscope as needed.
    • Developing system processes if necessary. 
    • Undertake any additional responsibilities assigned by the Management periodically.

    Technical Support Engineer (WFH)

    Industry:

    Utilities / Power

    Employment Period:

    May 2023 to January 2024 (8 Months)

    Duties and Responsibilities:

    • Responsible for a broad range of tasks, including but not limited to providing technical and administrative support for the entire technical team. 
    • Coordination with different manufacturers, suppliers, installers, design and sales teams, clients, and other involved parties.
    • Managing and overseeing warranty claims completion, including but not limited to replacement of units, redesign of the whole system, assessment of the system, system upgrades, cost estimates, and coordination with all involved parties. 
    • Providing technical support to all customer cases 
    • Remotely troubleshooting and re-configuring old and new solar systems using various software provided by our suppliers and/or manufacturers. 
    • Making design modifications using Helioscope as needed.
    • Revising costs and estimates using NetSuite as needed.
    • Developing system processes for the Technical Division Team using System Hub. 
    • Undertake any additional responsibilities assigned by the Management periodically.

    Project Consultant

    Industry:

    Utilities / Power

    Employment Period:

    March 2022 to December 2024 (32 Months)

    Duties and Responsibilities:

    • Provide technical guidance and professional support to subcontractors involved in the design, installation, and energization works of solar photovoltaic systems and electrical distribution facilities before commencing work. 
    • Design appropriate equipment and materials for rooftop photovoltaic systems by means of specialized computer programs like CAD/ Helioscope. 
    • Provide technical expertise to resolve any potential technical issues that may arise during the implementation phase of the project. 
    • Work closely with contractor to ensure that the solar photovoltaic systems and/or electrical distribution facilities are installed correctly and energized to meet the client's requirements and expectations.
    • Ensure the safe, efficient, and completion of the project in compliance with industry (Grid) standards and regulations from conception to completion, including billing and turn-over. 
    • Identify and manage potential risks associated with client projects.

    Team Leader

    Industry:

    Utilities / Power

    Employment Period:

    November 2016 to December 2019 (36 Months)

    Duties and Responsibilities:

    • Implement, monitor and coordinate the installation, replacement, relocation, and retirement of Meralco’s revenue meters and metering facilities. 
    • Execute technical and operational tasks associated with revenue metering. 
    • Oversee and manage teams in construction, maintenance, operations, and metering services from the time of project awarding to completion, including billing and turnover completion. • Ensure that all projects adhere to the Client's authorized construction methods and standards. 
    • Develop and execute a detailed project plan, standards, and procedures to enhance cost effectiveness, efficiency, quality, and timely delivery of project results. 
    • Data analysis and interpretation for project’s profit and loss.  Conduct risk management to mitigate project risks. 
    • Manage employees to ensure they are knowledgeable of all quality standards, adhere to quality manuals and procedures, and collaborate with contractors and suppliers to uphold the quality of all systems. 
    • Aid in conducting employee performance appraisals, making recommendations for promotions and compensation, and facilitating employee terminations based on performance review.
    • Undertake any additional responsibilities assigned by the Management periodically

    Key Accounts Manager

    Industry:

    Utilities / Power

    Employment Period:

    October 2016 to November 2016 (1 Months)

    Duties and Responsibilities:

    • Managing and interpreting client’s requirements. 
    • Negotiating tender and contract terms. 
    • Negotiating and closing sales by agreeing terms and conditions.
    • Working with clients and contractors to ensure project requirements, standards, specifications, and procedures are met from start to finish. 
    • Collaborating with various teams, such as engineering, design, vendors, and maintenance, to conduct audits, tests, and inspections. 
    • Conducting cost and sales analysis. 
    • Providing after-sales supports by offering beneficial solutions for clients.

    Electrical & Instrument Coordinator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2014 to May 2016 (21 Months)

    Duties and Responsibilities:

    • Turn-over system, tracking and reporting by means of data base use for the completion system of the project. 
    • Preparation and control and management of punch list documentation for electrical and instrument modules. 
    • Preparation and compilation of turn-over packages, commissioning, and pre-commissioning dossiers by gathering all necessary documents, including single line diagrams, loop diagrams, cable schedules, manufacturer’s manuals, equipment data sheets, and vendor’s drawings. 
    • Coordinating with various teams and disciplines involved in the project.

    Education History

    Field of Study:

    Engineering (Electrical/Electronic)

    Major:

    Electrical Engineering

    Graduation Date:

    March 30, 2013

    Located In:

    Philippines

    License and Certification: :

    Registered Electrical Engineer


    Skills

    ADVANCED ★★★

      Electrical system design, Project Management, Account Management, Engineering, Procurement, Systems Design,

    INTERMEDIATE ★★

      Data ProcessingProcess ImprovementRisk AnalysisStrategic PlanningData Analysis

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17150470825
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: LENOVO
    • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $11.31/hr

    Charis

    Candidate ID: 623272


    ADVANCED

      Electrical system design, Project Management, Account Management, Engineering...

    INTERMEDIATE

      Data Processing, Process Improvement, Risk Analysis, Strategic Planning...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 12.82 per hour or $USD 1111.29 per month

    Remote Staff Recruiter Comments

    Charis is a highly skilled Registered Electrical Engineer with seven years of professional experience in project and account management within the renewable energy, power, and construction industries. With a strong background in solar PV design, data analysis, and process improvement, Charis combines technical expertise with certifications like Lean Six Sigma Yellow Belt to optimize workflows and achieve cost efficiency. Her proficiency in utilizing advanced tools such as HelioScope, PVSyst,  ACAD, SCADA, Systemhub, Netsuite, Work Buddy, ASCORA, EAM and ADMSCAD, and NetSuite further showcases her capability to drive projects from conception to completion.
    • She has extensive experience leading technical and operational tasks across various industries, including renewable energy systems, solar PV after-sales support, and electrical distribution utilities.
    • She successfully contributed to a $152M LNG project and delivered exceptional results through project risk management, team supervision, and quality assurance.
    • She held roles such as Electrical Estimator, Technical Support Engineer, Team Leader, and Key Accounts Manager.
    • She has certifications include Lean Six Sigma Yellow Belt and specialized training in electrical construction and safety protocols, such as "Incident and Injury Free" and "Working Safely at Heights".
    • She is available to start immediately

    Skills + Technical Proficiency:

    • Her core competencies include project management, renewable energy systems, solar PV design, and risk management.
    • She is proficient in system software, including NetSuite, System Hub, CAD, HelioScope, Work Buddy, ASCORA, EAM and CRM platforms.
    • Demonstrated ability to analyze and interpret project financials, ensuring profitability and operational efficiency.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    Behavioral Summary

    Charis is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Charis, who takes responsibilities very seriously.

    With experience and/or training, she will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and she is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Electrical Estimator

    Industry:

    Utilities / Power

    Employment Period:

    September 2024 to December 2024 (2 Months)

    Duties and Responsibilities:

    • Provide and/or revise electrical costs and estimate and submit tender and price jobs and/or work orders completed by the contractor 
    • Review electrical plans and photos related to completed work orders. 
    • Manage and use of CRM and Project management software. 
    • Create excel and establish database on projects if necessary.
    • Liaise with HIA Electrical multiple suppliers for tender pricing.
    • Submit Invoices within time frame and meet KPI. 
    • Making design modifications using Helioscope as needed.
    • Developing system processes if necessary. 
    • Undertake any additional responsibilities assigned by the Management periodically.

    Technical Support Engineer (WFH)

    Industry:

    Utilities / Power

    Employment Period:

    May 2023 to January 2024 (8 Months)

    Duties and Responsibilities:

    • Responsible for a broad range of tasks, including but not limited to providing technical and administrative support for the entire technical team. 
    • Coordination with different manufacturers, suppliers, installers, design and sales teams, clients, and other involved parties.
    • Managing and overseeing warranty claims completion, including but not limited to replacement of units, redesign of the whole system, assessment of the system, system upgrades, cost estimates, and coordination with all involved parties. 
    • Providing technical support to all customer cases 
    • Remotely troubleshooting and re-configuring old and new solar systems using various software provided by our suppliers and/or manufacturers. 
    • Making design modifications using Helioscope as needed.
    • Revising costs and estimates using NetSuite as needed.
    • Developing system processes for the Technical Division Team using System Hub. 
    • Undertake any additional responsibilities assigned by the Management periodically.

    Project Consultant

    Industry:

    Utilities / Power

    Employment Period:

    March 2022 to December 2024 (32 Months)

    Duties and Responsibilities:

    • Provide technical guidance and professional support to subcontractors involved in the design, installation, and energization works of solar photovoltaic systems and electrical distribution facilities before commencing work. 
    • Design appropriate equipment and materials for rooftop photovoltaic systems by means of specialized computer programs like CAD/ Helioscope. 
    • Provide technical expertise to resolve any potential technical issues that may arise during the implementation phase of the project. 
    • Work closely with contractor to ensure that the solar photovoltaic systems and/or electrical distribution facilities are installed correctly and energized to meet the client's requirements and expectations.
    • Ensure the safe, efficient, and completion of the project in compliance with industry (Grid) standards and regulations from conception to completion, including billing and turn-over. 
    • Identify and manage potential risks associated with client projects.

    Team Leader

    Industry:

    Utilities / Power

    Employment Period:

    November 2016 to December 2019 (36 Months)

    Duties and Responsibilities:

    • Implement, monitor and coordinate the installation, replacement, relocation, and retirement of Meralco’s revenue meters and metering facilities. 
    • Execute technical and operational tasks associated with revenue metering. 
    • Oversee and manage teams in construction, maintenance, operations, and metering services from the time of project awarding to completion, including billing and turnover completion. • Ensure that all projects adhere to the Client's authorized construction methods and standards. 
    • Develop and execute a detailed project plan, standards, and procedures to enhance cost effectiveness, efficiency, quality, and timely delivery of project results. 
    • Data analysis and interpretation for project’s profit and loss.  Conduct risk management to mitigate project risks. 
    • Manage employees to ensure they are knowledgeable of all quality standards, adhere to quality manuals and procedures, and collaborate with contractors and suppliers to uphold the quality of all systems. 
    • Aid in conducting employee performance appraisals, making recommendations for promotions and compensation, and facilitating employee terminations based on performance review.
    • Undertake any additional responsibilities assigned by the Management periodically

    Key Accounts Manager

    Industry:

    Utilities / Power

    Employment Period:

    October 2016 to November 2016 (1 Months)

    Duties and Responsibilities:

    • Managing and interpreting client’s requirements. 
    • Negotiating tender and contract terms. 
    • Negotiating and closing sales by agreeing terms and conditions.
    • Working with clients and contractors to ensure project requirements, standards, specifications, and procedures are met from start to finish. 
    • Collaborating with various teams, such as engineering, design, vendors, and maintenance, to conduct audits, tests, and inspections. 
    • Conducting cost and sales analysis. 
    • Providing after-sales supports by offering beneficial solutions for clients.

    Electrical & Instrument Coordinator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2014 to May 2016 (21 Months)

    Duties and Responsibilities:

    • Turn-over system, tracking and reporting by means of data base use for the completion system of the project. 
    • Preparation and control and management of punch list documentation for electrical and instrument modules. 
    • Preparation and compilation of turn-over packages, commissioning, and pre-commissioning dossiers by gathering all necessary documents, including single line diagrams, loop diagrams, cable schedules, manufacturer’s manuals, equipment data sheets, and vendor’s drawings. 
    • Coordinating with various teams and disciplines involved in the project.

    Education History

    Field of Study:

    Engineering (Electrical/Electronic)

    Major:

    Electrical Engineering

    Graduation Date:

    March 30, 2013

    Located In:

    Philippines

    License and Certification: :

    Registered Electrical Engineer


    Skills

    ADVANCED ★★★

      Electrical system design, Project Management, Account Management, Engineering, Procurement, Systems Design,

    INTERMEDIATE ★★

      Data ProcessingProcess ImprovementRisk AnalysisStrategic PlanningData Analysis

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17150470825
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: LENOVO
    • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.28/hr

    Nicolle

    Candidate ID: 622165


    ADVANCED

      Customer Retention, Customer Service, Customer Experience, Virtual Assistant Skills...

    INTERMEDIATE

      Social Media Management, Shopify...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 8.28 per hour or $USD 1435.86 per month

    Remote Staff Recruiter Comments

    Nicolle is a dedicated Customer Service and Retention Specialist with over 9 years of experience in customer support roles within the telecommunications and business process outsourcing (BPO) industries. Her background highlights a strong ability to handle high-pressure situations, resolve complex customer concerns, and enhance customer satisfaction and loyalty.
    • She has consistently demonstrated her expertise in customer retention and relationship management, particularly in her current role as an Outbound Loyalty Representative.
    • She has shown a talent for negotiating customer agreements, addressing concerns, and leveraging sales techniques to maintain memberships.
    • Her prior experience as a Subject Matter Expert and Escalation Desk Support reinforced her leadership skills, where she guided new agents and handled complex escalations, ensuring high customer satisfaction.
    • Her background as a Customer Service Representative across multiple companies further strengthens her foundation in delivering exceptional phone-based support, conflict resolution, and upselling services.
    • She has also diversified her skill set through virtual assistant roles, managing social media accounts, handling administrative tasks, and providing email support, showcasing adaptability and a multi-channel customer service capability.
    • She is able to start immediately.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    Behavioral Summary

    Nicolle Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Nicolle Anne, who takes responsibilities very seriously.


    Employment History

    OUTBOUND LOYALTY REPRESENTATIVE

    Industry:

    Telecommunication

    Employment Period:

    July 2018 to January 2025 (77 Months)

    Duties and Responsibilities:

    • Conduct customer negotiations to achieve mutually beneficial agreements for both the business and the customer. 
    • Maintain customer memberships by leveraging sales tools and techniques effectively. 
    • Handle complaints with the aim of enhancing customer satisfaction and retaining customers. 
    • Identify consumer needs and explained how ongoing membership would meet those needs.

    VIRTUAL ADMINISTRATIVE ASSISTANT

    Industry:

    Retail / Merchandise

    Employment Period:

    August 2024 to October 2024 (1 Months)

    Duties and Responsibilities:

    • Oversee social media accounts on X (previously Twitter), respond to inquiries, and collaborate with content creators. 
    • Maintain a spreadsheet with information about leads. 
    • Develop product listings and affiliate links for potential leads. 
    • Handle inquiries and escalate customer complaints through email.

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Telecommunication

    Employment Period:

    January 2017 to August 2018 (19 Months)

    Duties and Responsibilities:

    • Address customer service inquiries promptly and accurately. 
    • Support customers by providing product and service information and efficiently resolving issues. 
    • Captivate potential customers by addressing their queries and suggesting suitable products or services. 
    • Present service upgrades and extra options to customers. 
    • Improve customer satisfaction by adeptly resolving conflicts, issues, and inquiries.

    SUBJECT MATTER EXPERT AND ESCALATION DESK SUPPORT

    Industry:

    Telecommunication

    Employment Period:

    January 2016 to January 2017 (11 Months)

    Duties and Responsibilities:

    • Demonstrate leadership abilities by assisting newly recruited agents and imparting essential knowledge and behaviors. 
    • Step in to manage the team in the absence of the Team Leader. 
    • Handle escalated calls from agents, offering assistance for optimal solutions. 
    • Ensure a positive, empathetic, and professional approach towards customers consistently. 
    • Successfully handle and resolve complaints according to guidelines, leading to timely solutions. 
    • Support the team by achieving related outcomes as required.

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Telecommunication

    Employment Period:

    February 2015 to January 2016 (11 Months)

    Duties and Responsibilities:

    • Offer exceptional customer service with courtesy and efficiency.
    • Assess customer requirements and identified optimal solutions.
    • Deliver precise and relevant troubleshooting guidance to address cable service issues. 
    • Offer support and basic troubleshooting for TV, internet, and phone services before escalating to a higher technical tier.

    Education History

    Field of Study:

    Engineering (Electrical/Electronic)

    Major:

    Computer and Consumer Electronics Program

    Graduation Date:

    April 19, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Retention, Customer Service, Customer Experience, Virtual Assistant Skills, Data Entry, Administrative Support, Administrative Skills,

    INTERMEDIATE ★★

      Social Media ManagementShopify

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17396205424
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ThinkPad
    • Processor: 12th Gen Intel(R) Core(TM) i5-1235U 1.30 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.28/hr

    Nicolle

    Candidate ID: 622165


    ADVANCED

      Customer Retention, Customer Service, Customer Experience, Virtual Assistant Skills...

    INTERMEDIATE

      Social Media Management, Shopify...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 8.28 per hour or $USD 1435.86 per month

    Remote Staff Recruiter Comments

    Nicolle is a dedicated Customer Service and Retention Specialist with over 9 years of experience in customer support roles within the telecommunications and business process outsourcing (BPO) industries. Her background highlights a strong ability to handle high-pressure situations, resolve complex customer concerns, and enhance customer satisfaction and loyalty.
    • She has consistently demonstrated her expertise in customer retention and relationship management, particularly in her current role as an Outbound Loyalty Representative.
    • She has shown a talent for negotiating customer agreements, addressing concerns, and leveraging sales techniques to maintain memberships.
    • Her prior experience as a Subject Matter Expert and Escalation Desk Support reinforced her leadership skills, where she guided new agents and handled complex escalations, ensuring high customer satisfaction.
    • Her background as a Customer Service Representative across multiple companies further strengthens her foundation in delivering exceptional phone-based support, conflict resolution, and upselling services.
    • She has also diversified her skill set through virtual assistant roles, managing social media accounts, handling administrative tasks, and providing email support, showcasing adaptability and a multi-channel customer service capability.
    • She is able to start immediately.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    Behavioral Summary

    Nicolle Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Nicolle Anne, who takes responsibilities very seriously.


    Employment History

    OUTBOUND LOYALTY REPRESENTATIVE

    Industry:

    Telecommunication

    Employment Period:

    July 2018 to January 2025 (77 Months)

    Duties and Responsibilities:

    • Conduct customer negotiations to achieve mutually beneficial agreements for both the business and the customer. 
    • Maintain customer memberships by leveraging sales tools and techniques effectively. 
    • Handle complaints with the aim of enhancing customer satisfaction and retaining customers. 
    • Identify consumer needs and explained how ongoing membership would meet those needs.

    VIRTUAL ADMINISTRATIVE ASSISTANT

    Industry:

    Retail / Merchandise

    Employment Period:

    August 2024 to October 2024 (1 Months)

    Duties and Responsibilities:

    • Oversee social media accounts on X (previously Twitter), respond to inquiries, and collaborate with content creators. 
    • Maintain a spreadsheet with information about leads. 
    • Develop product listings and affiliate links for potential leads. 
    • Handle inquiries and escalate customer complaints through email.

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Telecommunication

    Employment Period:

    January 2017 to August 2018 (19 Months)

    Duties and Responsibilities:

    • Address customer service inquiries promptly and accurately. 
    • Support customers by providing product and service information and efficiently resolving issues. 
    • Captivate potential customers by addressing their queries and suggesting suitable products or services. 
    • Present service upgrades and extra options to customers. 
    • Improve customer satisfaction by adeptly resolving conflicts, issues, and inquiries.

    SUBJECT MATTER EXPERT AND ESCALATION DESK SUPPORT

    Industry:

    Telecommunication

    Employment Period:

    January 2016 to January 2017 (11 Months)

    Duties and Responsibilities:

    • Demonstrate leadership abilities by assisting newly recruited agents and imparting essential knowledge and behaviors. 
    • Step in to manage the team in the absence of the Team Leader. 
    • Handle escalated calls from agents, offering assistance for optimal solutions. 
    • Ensure a positive, empathetic, and professional approach towards customers consistently. 
    • Successfully handle and resolve complaints according to guidelines, leading to timely solutions. 
    • Support the team by achieving related outcomes as required.

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Telecommunication

    Employment Period:

    February 2015 to January 2016 (11 Months)

    Duties and Responsibilities:

    • Offer exceptional customer service with courtesy and efficiency.
    • Assess customer requirements and identified optimal solutions.
    • Deliver precise and relevant troubleshooting guidance to address cable service issues. 
    • Offer support and basic troubleshooting for TV, internet, and phone services before escalating to a higher technical tier.

    Education History

    Field of Study:

    Engineering (Electrical/Electronic)

    Major:

    Computer and Consumer Electronics Program

    Graduation Date:

    April 19, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Retention, Customer Service, Customer Experience, Virtual Assistant Skills, Data Entry, Administrative Support, Administrative Skills,

    INTERMEDIATE ★★

      Social Media ManagementShopify

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17396205424
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ThinkPad
    • Processor: 12th Gen Intel(R) Core(TM) i5-1235U 1.30 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.29/hr

    Froilan

    Candidate ID: 621892


    ADVANCED

      Email Marketing, Marketing automation, Appointment Setting, Sales...

    INTERMEDIATE

      Copywriting, Digital Marketing, Zoho CRM, Shopify...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.81 per hour or $USD 936.46 per month

    Remote Staff Recruiter Comments

    Froilan is an accomplished Sales and Business Development Specialist with over 4 years of experience in client acquisition, cold calling, and revenue growth strategies. He has excelled in logistics and SaaS industries, demonstrating proficiency in driving qualified leads, fostering client relationships, and utilizing CRM tools to optimize sales processes. His expertise in outbound prospecting, coupled with his ability to implement targeted outreach strategies, has consistently resulted in measurable success in increasing client engagement and retention.

    • He successfully generated a 30% increase in qualified leads through cold calling, email campaigns, and social selling techniques.
    • He collaborated with internal sales teams to achieve a 25% increase in client retention and engagement.
    • He proficiently utilized CRM tools to analyze customer interactions, identifying insights to drive revenue growth.
    • He prospected B2B leads to introduce a capacity procurement platform.
    • He achieved measurable results through cold outreach and appointment setting.
    • He displayed analytical skills in utilizing CRM software for performance tracking and optimizing processes.
    • He is able to start immediately.

    Skills and Tools Proficiency:

    • Sales and Communication Skills: Cold calling, email campaigns, and social selling techniques.
    • CRM Expertise: Hands-on experience with tools for tracking customer interactions, optimizing pipelines, and analyzing sales trends.
    • B2B Prospecting: Successfully executed SaaS outreach and appointment-setting initiatives.
    Predictive Index Behavioral Profile - Individualist

    Strongest Behaviors
    • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
    • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
    • Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.
    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    Behavioral Summary

    Froilan is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

    Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

    In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.


    Employment History

    Sales Development Representative

    Industry:

    Consulting (Business & Management)

    Employment Period:

    June 2024 to December 2024 (6 Months)

    Duties and Responsibilities:

    • Managing email campaigns with Email marketing software, supporting client outreach and engagement, ensuring clients are notified of booked meetings, and crafting effective email content for prospecting.
    • This combination of campaign management, call outreach and client support is crucial in driving successful outreach efforts and maintaining clear communication with prospects.

    Sales Development Representative

    Industry:

    Transportation / Logistics

    Employment Period:

    July 2023 to June 2024 (11 Months)

    Duties and Responsibilities:

    • Helped businesses get reliable and cost-effective transportation and warehousing needs. 
    • Did prospecting, lead generation and contacting of potential customers of various logistics services to arrange a meeting and introduce the company and its services.
    • Prospected and identified new business opportunities through cold calling, email campaigns, and social selling techniques, resulting in a 30% increase in qualified leads.
    • Collaborated with the sales team to develop targeted outreach strategies and follow-up plans, resulting in a 25% increase in client engagement and retention.
    • Utilized CRM software to track and analyze customer interactions, identifying key trends and insights to optimize the sales process and drive revenue growth.

    Sales Development Representative

    Industry:

    Transportation / Logistics

    Employment Period:

    July 2022 to July 2023 (12 Months)

    Duties and Responsibilities:

    • Worked as a Sales Development Representative doing B2B SaaS prospecting and appointment setting to introduce the company’s capacity procurement platform.
    • Prospected and identified new business opportunities through cold calling, email campaigns, and social selling techniques, resulting in a 30% increase in qualified leads.
    • Work as a Sales/Business Development Representative doing B2B SaaS prospecting and appointment setting to introduce the company’s capacity procurement platform.
    • Utilized CRM software to track and analyze customer interactions, identifying key trends and insights to optimize the sales process and drive revenue growth.

    Sales Development Representative

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2024 to October 2024 (3 Months)

    Duties and Responsibilities:

    • Part time job conducting call outreach to engage with prospects directly, introduce them to Pop Locate’s services, and secure appointments for our account executives or managing partners.
    • This ensures our sales leaders can focus on high-value discussions and closing deals.

    Head Teacher/Coordinator

    Industry:

    Education

    Employment Period:

    February 2016 to August 2022 (78 Months)

    Duties and Responsibilities:

    • Develop, implement, and oversee the English curriculum to ensure effective learning outcomes.
    • Stay updated on best practices in online language education and incorporate innovative teaching methods.
    • Evaluate and improve course materials based on student feedback and learning results.
    • Monitor student progress and develop strategies to improve learning outcomes.
    • Address academic concerns and collaborate with teachers to create individualized learning plans.
    • Communicate regularly with students and parents to provide updates on learning progress.

    Online Teacher/Trainer

    Industry:

    Education

    Employment Period:

    January 2013 to March 2016 (38 Months)

    Duties and Responsibilities:

    • Deliver engaging and interactive online lessons using virtual platforms.
    • Develop and implement lesson plans that align with curriculum standards.
    • Use diverse instructional methods to cater to various learning styles.
    • Facilitate discussions, group activities, and projects.
    • Design and update course materials, including slides, videos, and assignments.
    • Develop assessments such as quizzes, tests, and projects to evaluate learning.
    • Create engaging multimedia content for better comprehension.

    Global Sales Agent

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    May 2012 to January 2013 (8 Months)

    Duties and Responsibilities:

    • Identify and pursue global sales opportunities to meet and exceed revenue targets.
    • Develop and maintain a strong sales pipeline through proactive prospecting, networking, and lead generation.
    • Build and expand client portfolios across multiple international regions.
    • Conduct market research to identify emerging markets and potential business opportunities.
    • Develop and execute strategic sales plans to penetrate new markets and drive business growth.
    • Monitor sales performance metrics and provide regular reports to senior management.
    • Stay updated on industry trends, competitors, and market conditions to adjust sales strategies accordingly.

    Tutor/Supervisor

    Industry:

    Education

    Employment Period:

    September 2007 to May 2012 (56 Months)

    Duties and Responsibilities:

    • Oversee and guide tutors to ensure high-quality teaching standards.
    • Conduct regular classroom observations and provide constructive feedback.
    • Evaluate students’ performance and provide recommendations for improvement.
    • Conduct online and in-person tutoring sessions when needed.
    • Mentor tutors on best practices, lesson planning, and student engagement strategies.
    • Monitor and maintain curriculum standards in line with company goals.
    • Ensure adherence to company policies and performance benchmarks.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Business Management

    Graduation Date:

    April 14, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Email Marketing, Marketing automation, Appointment Setting, Sales, B2B Marketing, B2B Lead Generation, Outbound Sales, Google Apps, Slack, Microsoft Office, Hubspot CRM,

    INTERMEDIATE ★★

      CopywritingDigital MarketingZoho CRMShopify

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17125561632
    • Internet Type: Broadband
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: i5
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.29/hr

    Froilan

    Candidate ID: 621892


    ADVANCED

      Email Marketing, Marketing automation, Appointment Setting, Sales...

    INTERMEDIATE

      Copywriting, Digital Marketing, Zoho CRM, Shopify...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.81 per hour or $USD 936.46 per month

    Remote Staff Recruiter Comments

    Froilan is an accomplished Sales and Business Development Specialist with over 4 years of experience in client acquisition, cold calling, and revenue growth strategies. He has excelled in logistics and SaaS industries, demonstrating proficiency in driving qualified leads, fostering client relationships, and utilizing CRM tools to optimize sales processes. His expertise in outbound prospecting, coupled with his ability to implement targeted outreach strategies, has consistently resulted in measurable success in increasing client engagement and retention.

    • He successfully generated a 30% increase in qualified leads through cold calling, email campaigns, and social selling techniques.
    • He collaborated with internal sales teams to achieve a 25% increase in client retention and engagement.
    • He proficiently utilized CRM tools to analyze customer interactions, identifying insights to drive revenue growth.
    • He prospected B2B leads to introduce a capacity procurement platform.
    • He achieved measurable results through cold outreach and appointment setting.
    • He displayed analytical skills in utilizing CRM software for performance tracking and optimizing processes.
    • He is able to start immediately.

    Skills and Tools Proficiency:

    • Sales and Communication Skills: Cold calling, email campaigns, and social selling techniques.
    • CRM Expertise: Hands-on experience with tools for tracking customer interactions, optimizing pipelines, and analyzing sales trends.
    • B2B Prospecting: Successfully executed SaaS outreach and appointment-setting initiatives.
    Predictive Index Behavioral Profile - Individualist

    Strongest Behaviors
    • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
    • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
    • Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.
    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    Behavioral Summary

    Froilan is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

    Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

    In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.


    Employment History

    Sales Development Representative

    Industry:

    Consulting (Business & Management)

    Employment Period:

    June 2024 to December 2024 (6 Months)

    Duties and Responsibilities:

    • Managing email campaigns with Email marketing software, supporting client outreach and engagement, ensuring clients are notified of booked meetings, and crafting effective email content for prospecting.
    • This combination of campaign management, call outreach and client support is crucial in driving successful outreach efforts and maintaining clear communication with prospects.

    Sales Development Representative

    Industry:

    Transportation / Logistics

    Employment Period:

    July 2023 to June 2024 (11 Months)

    Duties and Responsibilities:

    • Helped businesses get reliable and cost-effective transportation and warehousing needs. 
    • Did prospecting, lead generation and contacting of potential customers of various logistics services to arrange a meeting and introduce the company and its services.
    • Prospected and identified new business opportunities through cold calling, email campaigns, and social selling techniques, resulting in a 30% increase in qualified leads.
    • Collaborated with the sales team to develop targeted outreach strategies and follow-up plans, resulting in a 25% increase in client engagement and retention.
    • Utilized CRM software to track and analyze customer interactions, identifying key trends and insights to optimize the sales process and drive revenue growth.

    Sales Development Representative

    Industry:

    Transportation / Logistics

    Employment Period:

    July 2022 to July 2023 (12 Months)

    Duties and Responsibilities:

    • Worked as a Sales Development Representative doing B2B SaaS prospecting and appointment setting to introduce the company’s capacity procurement platform.
    • Prospected and identified new business opportunities through cold calling, email campaigns, and social selling techniques, resulting in a 30% increase in qualified leads.
    • Work as a Sales/Business Development Representative doing B2B SaaS prospecting and appointment setting to introduce the company’s capacity procurement platform.
    • Utilized CRM software to track and analyze customer interactions, identifying key trends and insights to optimize the sales process and drive revenue growth.

    Sales Development Representative

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2024 to October 2024 (3 Months)

    Duties and Responsibilities:

    • Part time job conducting call outreach to engage with prospects directly, introduce them to Pop Locate’s services, and secure appointments for our account executives or managing partners.
    • This ensures our sales leaders can focus on high-value discussions and closing deals.

    Head Teacher/Coordinator

    Industry:

    Education

    Employment Period:

    February 2016 to August 2022 (78 Months)

    Duties and Responsibilities:

    • Develop, implement, and oversee the English curriculum to ensure effective learning outcomes.
    • Stay updated on best practices in online language education and incorporate innovative teaching methods.
    • Evaluate and improve course materials based on student feedback and learning results.
    • Monitor student progress and develop strategies to improve learning outcomes.
    • Address academic concerns and collaborate with teachers to create individualized learning plans.
    • Communicate regularly with students and parents to provide updates on learning progress.

    Online Teacher/Trainer

    Industry:

    Education

    Employment Period:

    January 2013 to March 2016 (38 Months)

    Duties and Responsibilities:

    • Deliver engaging and interactive online lessons using virtual platforms.
    • Develop and implement lesson plans that align with curriculum standards.
    • Use diverse instructional methods to cater to various learning styles.
    • Facilitate discussions, group activities, and projects.
    • Design and update course materials, including slides, videos, and assignments.
    • Develop assessments such as quizzes, tests, and projects to evaluate learning.
    • Create engaging multimedia content for better comprehension.

    Global Sales Agent

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    May 2012 to January 2013 (8 Months)

    Duties and Responsibilities:

    • Identify and pursue global sales opportunities to meet and exceed revenue targets.
    • Develop and maintain a strong sales pipeline through proactive prospecting, networking, and lead generation.
    • Build and expand client portfolios across multiple international regions.
    • Conduct market research to identify emerging markets and potential business opportunities.
    • Develop and execute strategic sales plans to penetrate new markets and drive business growth.
    • Monitor sales performance metrics and provide regular reports to senior management.
    • Stay updated on industry trends, competitors, and market conditions to adjust sales strategies accordingly.

    Tutor/Supervisor

    Industry:

    Education

    Employment Period:

    September 2007 to May 2012 (56 Months)

    Duties and Responsibilities:

    • Oversee and guide tutors to ensure high-quality teaching standards.
    • Conduct regular classroom observations and provide constructive feedback.
    • Evaluate students’ performance and provide recommendations for improvement.
    • Conduct online and in-person tutoring sessions when needed.
    • Mentor tutors on best practices, lesson planning, and student engagement strategies.
    • Monitor and maintain curriculum standards in line with company goals.
    • Ensure adherence to company policies and performance benchmarks.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Business Management

    Graduation Date:

    April 14, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Email Marketing, Marketing automation, Appointment Setting, Sales, B2B Marketing, B2B Lead Generation, Outbound Sales, Google Apps, Slack, Microsoft Office, Hubspot CRM,

    INTERMEDIATE ★★

      CopywritingDigital MarketingZoho CRMShopify

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17125561632
    • Internet Type: Broadband
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: i5
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.78/hr

    Shanine

    Candidate ID: 620790


    ADVANCED

      Adobe Photoshop, Adobe Illustrator, Canva...

    INTERMEDIATE

      Adobe Premiere, Adobe After Effects, Adobe InDesign, Figma...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

    Shanine is an experienced Graphic Designer with four years of professional experience in graphic design, specializing in social media graphics, logo creation, brand guidelines, EDMs, brochures, and billboards.

    • She is proficient in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, and After Effects, and has two years of experience with Premiere Pro and After Effects.
    • Additionally, she is familiar with Canva, CapCut, and MailChimp, showcasing her versatility in both static and motion design, as well as email marketing tools.
    • She has worked with various clients in different industries, including furniture retail and construction branding, demonstrating her ability to adapt her designs to different brand identities and target audiences.
    • One of her notable achievements was creating a minimalist social media campaign for a furniture seller, which received positive client feedback and was shared across a larger network.
    • In handling creative challenges, Shanine has shown resourcefulness and problem-solving skills by researching trends and alternative design solutions when faced with minimal client input or unclear requirements.
    • She ensures brand consistency by adhering to brand guidelines, typography, and color schemes, making her designs aligned with the company’s identity.
    • Portfolio Link: Shanine's Portfolio
    • She is able to start immediately
    Predictive Index Behavioral Profile - Operator

    Strongest Behaviors
    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    Behavioral Summary

    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Shanine Joy has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner.

    Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.


    Employment History

    Multimedia Designer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    May 2021 to January 2025 (44 Months)

    Duties and Responsibilities:

    • Design and produce compelling social media artworks and videos tailored for multiple clients’ social media platforms, ensuring alignment with their brand identity and marketing goals.
    • Create high-quality illustrations, brand guidelines, logos, and brochures as per client requests, maintaining consistency and visual appeal.
    • Develop web design layouts and web graphics to support the development team, ensuring a seamless and aesthetically engaging user experience.
    • Collaborate with marketing and development teams to deliver creative solutions that enhance brand presence and user engagement across various digital and print media.
    • Stay updated with the latest design trends, tools, and best practices to continuously improve design output and effectiveness.

    Junior Graphic Designer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2020 to June 2020 (4 Months)

    Duties and Responsibilities:

    • Develop and Design Visual Content: Create high-quality artwork, illustrations, and videos for the company’s social media platforms, ensuring alignment with branding guidelines and marketing objectives.
    • Social Media Content Production: Design visually engaging digital assets to enhance audience engagement and brand visibility across various social media channels.
    • Event Photography: Serve as the designated photographer for key company events, including product branch openings, capturing high-resolution images for marketing and promotional use.

    IT Intern

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    October 2017 to April 2018 (5 Months)

    Duties and Responsibilities:

    • My team and I created a project, an information kiosk, for the community of the Biñan city hall.
    • On this job training I was the lead front end designer/programmer of the team on the project.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    December 12, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Adobe PhotoshopAdobe IllustratorCanva

    INTERMEDIATE ★★

      Adobe Premiere, Adobe After EffectsAdobe InDesignFigmaMailChimpEmail Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17353462070
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP Pavilion Gaming Laptop 15
    • Processor: AMD Ryzen 5 4600H with Radeon Graphics 3.00 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.78/hr

    Shanine

    Candidate ID: 620790


    ADVANCED

      Adobe Photoshop, Adobe Illustrator, Canva...

    INTERMEDIATE

      Adobe Premiere, Adobe After Effects, Adobe InDesign, Figma...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

    Shanine is an experienced Graphic Designer with four years of professional experience in graphic design, specializing in social media graphics, logo creation, brand guidelines, EDMs, brochures, and billboards.

    • She is proficient in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, and After Effects, and has two years of experience with Premiere Pro and After Effects.
    • Additionally, she is familiar with Canva, CapCut, and MailChimp, showcasing her versatility in both static and motion design, as well as email marketing tools.
    • She has worked with various clients in different industries, including furniture retail and construction branding, demonstrating her ability to adapt her designs to different brand identities and target audiences.
    • One of her notable achievements was creating a minimalist social media campaign for a furniture seller, which received positive client feedback and was shared across a larger network.
    • In handling creative challenges, Shanine has shown resourcefulness and problem-solving skills by researching trends and alternative design solutions when faced with minimal client input or unclear requirements.
    • She ensures brand consistency by adhering to brand guidelines, typography, and color schemes, making her designs aligned with the company’s identity.
    • Portfolio Link: Shanine's Portfolio
    • She is able to start immediately
    Predictive Index Behavioral Profile - Operator

    Strongest Behaviors
    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    Behavioral Summary

    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Shanine Joy has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner.

    Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.


    Employment History

    Multimedia Designer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    May 2021 to January 2025 (44 Months)

    Duties and Responsibilities:

    • Design and produce compelling social media artworks and videos tailored for multiple clients’ social media platforms, ensuring alignment with their brand identity and marketing goals.
    • Create high-quality illustrations, brand guidelines, logos, and brochures as per client requests, maintaining consistency and visual appeal.
    • Develop web design layouts and web graphics to support the development team, ensuring a seamless and aesthetically engaging user experience.
    • Collaborate with marketing and development teams to deliver creative solutions that enhance brand presence and user engagement across various digital and print media.
    • Stay updated with the latest design trends, tools, and best practices to continuously improve design output and effectiveness.

    Junior Graphic Designer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2020 to June 2020 (4 Months)

    Duties and Responsibilities:

    • Develop and Design Visual Content: Create high-quality artwork, illustrations, and videos for the company’s social media platforms, ensuring alignment with branding guidelines and marketing objectives.
    • Social Media Content Production: Design visually engaging digital assets to enhance audience engagement and brand visibility across various social media channels.
    • Event Photography: Serve as the designated photographer for key company events, including product branch openings, capturing high-resolution images for marketing and promotional use.

    IT Intern

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    October 2017 to April 2018 (5 Months)

    Duties and Responsibilities:

    • My team and I created a project, an information kiosk, for the community of the Biñan city hall.
    • On this job training I was the lead front end designer/programmer of the team on the project.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    December 12, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Adobe PhotoshopAdobe IllustratorCanva

    INTERMEDIATE ★★

      Adobe Premiere, Adobe After EffectsAdobe InDesignFigmaMailChimpEmail Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17353462070
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP Pavilion Gaming Laptop 15
    • Processor: AMD Ryzen 5 4600H with Radeon Graphics 3.00 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $12.82/hr

    Christian

    Candidate ID: 620350


    ADVANCED

      PHP, MySQL, AWS Services, jQuery...

    INTERMEDIATE

      TypeScript, React.js, next.js, PostgreSQL...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 12.82 per hour or $USD 2222.58 per month

    Remote Staff Recruiter Comments

    Christian has over 5 years of experience as a Full-Stack Web Application Developer, with hands-on exposure to both frontend and backend technologies.
    He has proven experience developing custom web applications, e-commerce platforms, quoting/reporting systems (e.g., for elevator components), stock portfolio management systems and casino game APIs.
    As a developer, he experienced working with foreign clients (particularly Australian) for more than 3 years in both in-house and freelance settings.
    His technical proficiency include:
    • Backend Development: Expert in PHP (Laravel, Vanilla PHP), MySQL, MariaDB (basic experience), with advanced skills in database schema design, payment integration and API development.
    • Frontend Development: Skilled in Vue.js, jQuery, JavaScript and familiar with React
    • DevOps & Tools: Comfortable working in AWS (EC2, server setup, deployment), uses Docker for containerization and version control with Git
    His development skills include:
    • Strong in end-to-end project delivery — from requirement gathering, database design, to deployment
    • Experienced in both ground-up development and maintaining legacy systems
    • Leads development efforts and can work independently or collaboratively
    • Follows phased development with MVP-first approach
    • Participates in project planning and setting realistic timelines; communicates proactively if adjustments are needed.
    He is available to start immediately.

    Employment History

    Application Developer

    Industry:

    Hotel / Hospitality

    Employment Period:

    April 2019 to March 2020 (11 Months)

    Duties and Responsibilities:

    • Develop web applications using CodeIgniter, jquery and javascript.
    • Create and implement the source code of new applications from scratch.
    • Test and debug both front-end and back-end code
    • Maintain and support existing websites while developing new interfaces and website structures

    Full Stack Web Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    April 2020 to October 2021 (18 Months)

    Duties and Responsibilities:

    • Develop and maintain web-based PHP and JavaScript applications. 
    • Collaborate with the team to build innovative applications. 
    • Ensure that HTML, CSS, and shared JavaScript are valid and consistent across applications.  
    • Prepare and maintain all applications utilizing standard development tools.  Contribute to increasing existing data services API by utilizing backend data services. 
    • Lead the entire web application development life cycle from concept stage to delivery and postlaunch support. 
    • Communicate effectively about task progress, evaluations, suggestions, schedules, technical and process issues.

    Full Stack Web Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    September 2021 to April 2022 (7 Months)

    Duties and Responsibilities:

    • Upgraded and maintain Laravel to the latest version. 
    • Developed and maintain web pages using HTML, CSS, and Twitter Bootstrap 4. 
    • Managed and maintain databases using MySQL. 
    • Used Git for version control. 
    • Enhanced user experience by utilizing JavaScript and common libraries like React and jQuery. 
    • Improved website design and functionality by applying front-end development skills. 
    • Ensured smooth operation by administering Linux servers.

    Full Stack Web Developer

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    February 2022 to April 2024 (25 Months)

    Duties and Responsibilities:

    • Produce fully functional programs writing clean, testable code using Laravel 8, Vuejs 3, TypeScript, Next.js, MySQL. 
    • Write clean and secure modular codes that have undergone strict testing and evaluation. 
    • Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications. 
    • Setup and Deploy Project using Centos 7 in AWS EC2. 
    • Collaborate with the team and research “best-in-class” website practices to apply advanced design elements to company websites.

    Web Developer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2024 to August 2024 (4 Months)

    Duties and Responsibilities:

    • Develop Web Apps: Laravel and Vue.js. 
    • Coding: PHP, JavaScript, CSS/SCSS, SQL. 
    • Responsive Design: Bootstrap/Tailwind. 
    • Design Tools: Photoshop, Figma. 
    • Version Control: Git. 
    • Frameworks & APIs: MVC, 3rd Party APIs. 
    • Quality & Delivery: Detail-oriented, timely. 
    • Problem Solving: Stay updated with web standards. 
    • Project Management: Maintain high quality, manage multiple projects.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    February 28, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      PHP, MySQL, AWS Services, jQuery, JSON, Bootstrap, Vuejs, JavaScript,

    INTERMEDIATE ★★

      TypeScriptReact.jsnext.jsPostgreSQL

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17556630586
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Macbook Pro M4
    • Processor: Apple M4
    • Operating System: MacOS X

    All-inclusive Rate: USD $12.82/hr

    Christian

    Candidate ID: 620350


    ADVANCED

      PHP, MySQL, AWS Services, jQuery...

    INTERMEDIATE

      TypeScript, React.js, next.js, PostgreSQL...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 12.82 per hour or $USD 2222.58 per month

    Remote Staff Recruiter Comments

    Christian has over 5 years of experience as a Full-Stack Web Application Developer, with hands-on exposure to both frontend and backend technologies.
    He has proven experience developing custom web applications, e-commerce platforms, quoting/reporting systems (e.g., for elevator components), stock portfolio management systems and casino game APIs.
    As a developer, he experienced working with foreign clients (particularly Australian) for more than 3 years in both in-house and freelance settings.
    His technical proficiency include:
    • Backend Development: Expert in PHP (Laravel, Vanilla PHP), MySQL, MariaDB (basic experience), with advanced skills in database schema design, payment integration and API development.
    • Frontend Development: Skilled in Vue.js, jQuery, JavaScript and familiar with React
    • DevOps & Tools: Comfortable working in AWS (EC2, server setup, deployment), uses Docker for containerization and version control with Git
    His development skills include:
    • Strong in end-to-end project delivery — from requirement gathering, database design, to deployment
    • Experienced in both ground-up development and maintaining legacy systems
    • Leads development efforts and can work independently or collaboratively
    • Follows phased development with MVP-first approach
    • Participates in project planning and setting realistic timelines; communicates proactively if adjustments are needed.
    He is available to start immediately.

    Employment History

    Application Developer

    Industry:

    Hotel / Hospitality

    Employment Period:

    April 2019 to March 2020 (11 Months)

    Duties and Responsibilities:

    • Develop web applications using CodeIgniter, jquery and javascript.
    • Create and implement the source code of new applications from scratch.
    • Test and debug both front-end and back-end code
    • Maintain and support existing websites while developing new interfaces and website structures

    Full Stack Web Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    April 2020 to October 2021 (18 Months)

    Duties and Responsibilities:

    • Develop and maintain web-based PHP and JavaScript applications. 
    • Collaborate with the team to build innovative applications. 
    • Ensure that HTML, CSS, and shared JavaScript are valid and consistent across applications.  
    • Prepare and maintain all applications utilizing standard development tools.  Contribute to increasing existing data services API by utilizing backend data services. 
    • Lead the entire web application development life cycle from concept stage to delivery and postlaunch support. 
    • Communicate effectively about task progress, evaluations, suggestions, schedules, technical and process issues.

    Full Stack Web Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    September 2021 to April 2022 (7 Months)

    Duties and Responsibilities:

    • Upgraded and maintain Laravel to the latest version. 
    • Developed and maintain web pages using HTML, CSS, and Twitter Bootstrap 4. 
    • Managed and maintain databases using MySQL. 
    • Used Git for version control. 
    • Enhanced user experience by utilizing JavaScript and common libraries like React and jQuery. 
    • Improved website design and functionality by applying front-end development skills. 
    • Ensured smooth operation by administering Linux servers.

    Full Stack Web Developer

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    February 2022 to April 2024 (25 Months)

    Duties and Responsibilities:

    • Produce fully functional programs writing clean, testable code using Laravel 8, Vuejs 3, TypeScript, Next.js, MySQL. 
    • Write clean and secure modular codes that have undergone strict testing and evaluation. 
    • Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications. 
    • Setup and Deploy Project using Centos 7 in AWS EC2. 
    • Collaborate with the team and research “best-in-class” website practices to apply advanced design elements to company websites.

    Web Developer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2024 to August 2024 (4 Months)

    Duties and Responsibilities:

    • Develop Web Apps: Laravel and Vue.js. 
    • Coding: PHP, JavaScript, CSS/SCSS, SQL. 
    • Responsive Design: Bootstrap/Tailwind. 
    • Design Tools: Photoshop, Figma. 
    • Version Control: Git. 
    • Frameworks & APIs: MVC, 3rd Party APIs. 
    • Quality & Delivery: Detail-oriented, timely. 
    • Problem Solving: Stay updated with web standards. 
    • Project Management: Maintain high quality, manage multiple projects.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    February 28, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      PHP, MySQL, AWS Services, jQuery, JSON, Bootstrap, Vuejs, JavaScript,

    INTERMEDIATE ★★

      TypeScriptReact.jsnext.jsPostgreSQL

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17556630586
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Macbook Pro M4
    • Processor: Apple M4
    • Operating System: MacOS X

    All-inclusive Rate: USD $10.81/hr

    Paul

    Candidate ID: 620080


    ADVANCED

      Civil Engineering, Material Cost Estimation...

    INTERMEDIATE

      Civil Engineering...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 10.81 per hour or $USD 1872.93 per month

    Remote Staff Recruiter Comments

    Paul Andrew is a licensed Civil Engineer with 10 years of professional experience in the construction and engineering sectors, including significant exposure to Australian projects. He has demonstrated expertise in roles such as Production Estimator, Quantity Surveyor, and Site Engineer, contributing to industries like telecommunications, residential construction, and commercial infrastructure. His proficiency in project management software such as AutoCAD, Databuild, and Businesscraft, coupled with his experience working with Australian construction standards, makes him a standout candidate for global engineering projects.

    • 10 years of relevant experience in civil engineering, cost estimation, and project supervision.
    • Significant tenure at an Australian-based construction firm, AHB Group, as a Production Estimator. Responsibilities included preparing accurate bills of quantities, submitting margin reports, coordinating with site managers, and ensuring adherence to Australian construction standards.
    • Expertise in construction estimation and quantity surveying, ensuring precise and efficient project execution.
    • Licensed Civil Engineer with advanced training, including STAAD Pro, RCDC, and Building Information Modeling (BIM 100).
    • Provided critical support for Australian housing projects, ensuring material specifications, compliance, and smooth coordination with suppliers and stakeholders.
    • Delivered cost-effective and accurate project estimates using advanced tools like Databuild and Businesscraft tailored for Australian market requirements.
    • Spearheaded communication with Australian site managers, addressing on-site issues and managing project progress to meet deadlines and quality benchmarks.

    Skill Proficiency

    • Advanced knowledge of AutoCAD, AutoDesk Design Review, and Australian-focused tools such as Databuild and Businesscraft for design validation and estimation.
    • Proficient in construction project management, including bill preparation, material procurement, and site coordination under Australian construction protocols.
    • Strong organizational and planning skills, ensuring seamless collaboration across multi-cultural teams and stakeholders.

    Paul Andrew is currently employed and can start after 1 week of notice period.


    Employment History

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2014 to December 2014 (5 Months)

    Duties and Responsibilities:

    • Responsible for quantifying and preparing the bill of quantities.
    • Prepares competitive budgetary and cost proposals.
    • Submits alternative solutions and value engineering proposals.
    • Secures quotations from various approved subcontractors/suppliers and prepares cost comparisons or unit price analyses.
    • Assists with project site requirements and closes subcontractors'/suppliers' accounts.
    • Requests new subcontractors/suppliers to complete all prequalification requirements.
    • Updates the list of approved subcontractors/suppliers.

    Site Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    January 2015 to May 2016 (16 Months)

    Duties and Responsibilities:

    • Responsible for procuring materials prior to the start of each project.
    • Coordinates effectively with clients' representatives.
    • Sets out works in accordance with project drawings and specifications.
    • Inspects materials and work in progress to ensure compliance with specified requirements.
    • Supervises site activities with strict adherence to safety requirements.
    • Maintains a clean and safe working environment by enforcing procedures, rules, and regulations for site supervision.

    Junior Quantity Surveyor/Project Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2016 to April 2018 (22 Months)

    Duties and Responsibilities:

    • Attended pre-bid meetings and site inspections prior to bid tender preparation.
    • Responsible for quantification and preparation of the bill of quantities.
    • Secured quotations from various approved subcontractors/suppliers and prepared cost comparisons or unit price analyses.
    • Assisted with project site requirements and closure of subcontractors'/suppliers' accounts.
    • Prepared shop drawings for client approval.
    • Procured and checked materials required on-site before pick-up or delivery.
    • Coordinated with clients' representatives for project requirements and updates.
    • Set out works in accordance with project drawings and specifications.
    • Inspected materials and work in progress to ensure compliance with specified standards.
    • Supervised site activities with strict adherence to safety protocols.
    • Maintained a clean and safe working environment by enforcing procedures, rules, and regulations for site supervision.

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2018 to December 2020 (31 Months)

    Duties and Responsibilities:

    • Attended pre-bid meetings and site inspections to assist in the preparation of project costing.
    • Responsible for costing and the preparation of the bill of quantities.
    • Created shop drawings for client approval.
    • Coordinated effectively with clients' representatives for project alignment.
    • Prepared write-ups for patent applications.
    • Handled patent application filing and served as a liaison with the Intellectual Property Office.
    • Acted as a liaison with structural engineers and external consultants for design validation.
    • Served as a liaison for third-party accreditations, such as PCAB.
    • Tracked and monitored construction tools and equipment usage.
    • Contributed as a member of the research and development team.

    Site Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    December 2020 to April 2021 (4 Months)

    Duties and Responsibilities:

    • Monitored daily site progress to ensure timely completion.
    • Tracked and ensured the availability of materials for ongoing and upcoming activities.
    • Monitored forecast activities and aligned them with project timelines.
    • Resolved all project-related issues efficiently.
    • Supervised and pushed subcontractors to complete activities on time while adhering to quality standards and project requirements.
    • Monitored subcontractor compliance with ISDP task requirements within the stipulated time frame.
    • Assisted subcontractors in resolving site access issues.
    • Supervised and inspected subcontractor activities to ensure adherence to approved design drawings and customer requirements.

    Production Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    April 2021 to December 2024 (44 Months)

    Duties and Responsibilities:

    • Responsible for quantifying and preparing accurate bills of quantities for release to the site.
    • Conducts checks on finished bills to ensure accuracy.
    • Submits margin reports after completing each bill of quantities.
    • Coordinates with Site/Construction Managers regarding materials and labor requirements on-site.
    • Addresses site issues related to materials and labor.
    • Communicates with suppliers to ensure timely delivery of materials to the site.
    • Works with the admin team to secure documents needed for the bill of quantities.
    • Ensures adherence to material specifications and provides all materials required as per house contract requests and tenders.
    • Verifies the accuracy of job documents provided.
    • Prepares job estimates using Databuild and Businesscraft software.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    May 27, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Civil Engineering, Material Cost Estimation,

    INTERMEDIATE ★★

      Civil Engineering

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17213213172
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: N/A
    • Processor: AMD Ryzen 3
    • Operating System: Windows 10

    All-inclusive Rate: USD $10.81/hr

    Paul

    Candidate ID: 620080


    ADVANCED

      Civil Engineering, Material Cost Estimation...

    INTERMEDIATE

      Civil Engineering...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 10.81 per hour or $USD 1872.93 per month

    Remote Staff Recruiter Comments

    Paul Andrew is a licensed Civil Engineer with 10 years of professional experience in the construction and engineering sectors, including significant exposure to Australian projects. He has demonstrated expertise in roles such as Production Estimator, Quantity Surveyor, and Site Engineer, contributing to industries like telecommunications, residential construction, and commercial infrastructure. His proficiency in project management software such as AutoCAD, Databuild, and Businesscraft, coupled with his experience working with Australian construction standards, makes him a standout candidate for global engineering projects.

    • 10 years of relevant experience in civil engineering, cost estimation, and project supervision.
    • Significant tenure at an Australian-based construction firm, AHB Group, as a Production Estimator. Responsibilities included preparing accurate bills of quantities, submitting margin reports, coordinating with site managers, and ensuring adherence to Australian construction standards.
    • Expertise in construction estimation and quantity surveying, ensuring precise and efficient project execution.
    • Licensed Civil Engineer with advanced training, including STAAD Pro, RCDC, and Building Information Modeling (BIM 100).
    • Provided critical support for Australian housing projects, ensuring material specifications, compliance, and smooth coordination with suppliers and stakeholders.
    • Delivered cost-effective and accurate project estimates using advanced tools like Databuild and Businesscraft tailored for Australian market requirements.
    • Spearheaded communication with Australian site managers, addressing on-site issues and managing project progress to meet deadlines and quality benchmarks.

    Skill Proficiency

    • Advanced knowledge of AutoCAD, AutoDesk Design Review, and Australian-focused tools such as Databuild and Businesscraft for design validation and estimation.
    • Proficient in construction project management, including bill preparation, material procurement, and site coordination under Australian construction protocols.
    • Strong organizational and planning skills, ensuring seamless collaboration across multi-cultural teams and stakeholders.

    Paul Andrew is currently employed and can start after 1 week of notice period.


    Employment History

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2014 to December 2014 (5 Months)

    Duties and Responsibilities:

    • Responsible for quantifying and preparing the bill of quantities.
    • Prepares competitive budgetary and cost proposals.
    • Submits alternative solutions and value engineering proposals.
    • Secures quotations from various approved subcontractors/suppliers and prepares cost comparisons or unit price analyses.
    • Assists with project site requirements and closes subcontractors'/suppliers' accounts.
    • Requests new subcontractors/suppliers to complete all prequalification requirements.
    • Updates the list of approved subcontractors/suppliers.

    Site Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    January 2015 to May 2016 (16 Months)

    Duties and Responsibilities:

    • Responsible for procuring materials prior to the start of each project.
    • Coordinates effectively with clients' representatives.
    • Sets out works in accordance with project drawings and specifications.
    • Inspects materials and work in progress to ensure compliance with specified requirements.
    • Supervises site activities with strict adherence to safety requirements.
    • Maintains a clean and safe working environment by enforcing procedures, rules, and regulations for site supervision.

    Junior Quantity Surveyor/Project Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2016 to April 2018 (22 Months)

    Duties and Responsibilities:

    • Attended pre-bid meetings and site inspections prior to bid tender preparation.
    • Responsible for quantification and preparation of the bill of quantities.
    • Secured quotations from various approved subcontractors/suppliers and prepared cost comparisons or unit price analyses.
    • Assisted with project site requirements and closure of subcontractors'/suppliers' accounts.
    • Prepared shop drawings for client approval.
    • Procured and checked materials required on-site before pick-up or delivery.
    • Coordinated with clients' representatives for project requirements and updates.
    • Set out works in accordance with project drawings and specifications.
    • Inspected materials and work in progress to ensure compliance with specified standards.
    • Supervised site activities with strict adherence to safety protocols.
    • Maintained a clean and safe working environment by enforcing procedures, rules, and regulations for site supervision.

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2018 to December 2020 (31 Months)

    Duties and Responsibilities:

    • Attended pre-bid meetings and site inspections to assist in the preparation of project costing.
    • Responsible for costing and the preparation of the bill of quantities.
    • Created shop drawings for client approval.
    • Coordinated effectively with clients' representatives for project alignment.
    • Prepared write-ups for patent applications.
    • Handled patent application filing and served as a liaison with the Intellectual Property Office.
    • Acted as a liaison with structural engineers and external consultants for design validation.
    • Served as a liaison for third-party accreditations, such as PCAB.
    • Tracked and monitored construction tools and equipment usage.
    • Contributed as a member of the research and development team.

    Site Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    December 2020 to April 2021 (4 Months)

    Duties and Responsibilities:

    • Monitored daily site progress to ensure timely completion.
    • Tracked and ensured the availability of materials for ongoing and upcoming activities.
    • Monitored forecast activities and aligned them with project timelines.
    • Resolved all project-related issues efficiently.
    • Supervised and pushed subcontractors to complete activities on time while adhering to quality standards and project requirements.
    • Monitored subcontractor compliance with ISDP task requirements within the stipulated time frame.
    • Assisted subcontractors in resolving site access issues.
    • Supervised and inspected subcontractor activities to ensure adherence to approved design drawings and customer requirements.

    Production Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    April 2021 to December 2024 (44 Months)

    Duties and Responsibilities:

    • Responsible for quantifying and preparing accurate bills of quantities for release to the site.
    • Conducts checks on finished bills to ensure accuracy.
    • Submits margin reports after completing each bill of quantities.
    • Coordinates with Site/Construction Managers regarding materials and labor requirements on-site.
    • Addresses site issues related to materials and labor.
    • Communicates with suppliers to ensure timely delivery of materials to the site.
    • Works with the admin team to secure documents needed for the bill of quantities.
    • Ensures adherence to material specifications and provides all materials required as per house contract requests and tenders.
    • Verifies the accuracy of job documents provided.
    • Prepares job estimates using Databuild and Businesscraft software.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    May 27, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Civil Engineering, Material Cost Estimation,

    INTERMEDIATE ★★

      Civil Engineering

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17213213172
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: N/A
    • Processor: AMD Ryzen 3
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.28/hr

    Reylina

    Candidate ID: 619792


    ADVANCED

      Administration, Operations Management, Inventory Management, Google Sheets...

    INTERMEDIATE

      SAP Accounting, QuickBooks, Canva, Microsoft Office...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.28 per hour or $USD 1261.04 per month

    Remote Staff Recruiter Comments

    Reylina brings over 12 years of professional experience in administrative support and inventory management, primarily within the trading industry. Throughout her tenure, she has advanced through progressively responsible roles—from Inventory Auditor to Consignment Admin/Supervisor, and eventually serving as Consignment/Operations Manager. In these roles, she gained extensive hands-on experience managing inventory audits, validating large volumes of data, resolving discrepancies, and preparing detailed reports for internal review.

    Her most recent responsibilities included overseeing administrative workflows and ensuring the accuracy of data across multiple branches. She worked extensively with enterprise systems such as SAP and QuickBooks, where she managed the end-to-end process of downloading data from internal CRMs, validating it, and uploading it into SAP with precision and attention to detail. Beyond her technical duties, Reylina also supported customer service operations by responding promptly to client emails and phone inquiries, managing invoicing, and coordinating with internal teams to ensure timely resolution of requests.

    Reylina’s educational foundation is equally commendable—she holds an Associate Degree in Health Science Education and was a consistent academic achiever, earning awards such as Dean’s Lister and a scholarship recipient. Her well-rounded experience and commitment to professional growth make her a strong fit for roles requiring accuracy, reliability, and administrative efficiency.

     

    1. Career Highlights / Relevant Projects

    • Oversaw day-to-day operations and directed the activities of inventory auditors across multiple consignment branches.Played a key role in improving audit accuracy and efficiency by developing and implementing departmental policies and standards.
    • Experienced in high-volume data transactions—processing 100 to 150 uploads weekly—indicating a high level of task management and accuracy under pressure.
    • Demonstrated strong time management skills, juggling multiple responsibilities simultaneously including QuickBooks entries, customer service, and data uploads.
     

    2. Skill Proficiency + Tech / Software Proficiency

    • Skill Proficiency: Proficient in data entry and management, audit reporting, and CRM navigation. Excellent written and verbal communication skills; responsive and professional in handling customer inquiries and internal correspondence.
    • Tech / Software Proficiency: Strong command of Microsoft Office tools (20+ years experience), Google Workspace (Docs, Sheets), and familiarity with project management platforms such as Trello and Monday.com. Experienced with industry tools including SAP and QuickBooks; while not yet using NetSuite professionally, she has proactively studied it to expand her toolset.
     

    She can start Immediately

    Predictive Index Behavioral Profile: Scholar

     

    Strongest behavior:

    • Strongly formal and reflective; a cool, sometimes withdrawn person who’s often deep in thought. Very skeptical of new people, requires substantial “proof” to build trust in someone.
    • Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
    • Nearly exclusive focus on technical, rather than social issues. Very disciplined, specific thinking about what needs to be done, how to do it perfectly, and how to avoid pitfalls. Makes and checks an execution plan that is followed literally.

     

    Behavioral Summary:

    • Reylina is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.
    • This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure

    Reylina is an experienced operations and customer support professional whose career trajectory reflects her commitment to operational excellence, client relations, and team leadership within the construction materials and retail industries. 

    • Over 12 years of relevant work experience primarily in construction materials and retail industries.
    • Key areas of expertise includes
    • Operations management and branch support
    • Inventory and logistics coordination
    • Customer service handling and telemarketing
    • Team supervision and auditing management
  • Industries served: Construction supply chain, retail distribution (tiles, sanitary items, air conditioning units).
  • Worked remotely for one year, managing operational tasks of two branches. Tasks include  logistics, sales, and cashier teams while remotely overseeing the consignment department with seven auditors.
  • Successfully maintained branch performance  handling critical operations support, customer escalation, supplier management, and telemarketing outreach.
  • Helped maintain inventory accuracy through daily monitoring and weekly audits, ensuring seamless coordination between QuickBooks, SAP, and their internal CRM system (SEEDS).
  • She can start immediately
  • Amenable to flexible schedules

    Tools and Software Proficiency:

    • QuickBooks (12 years) – inventory and accounting operations
    • SAP (12 years) – inventory auditing and counterchecking
    • SEEDS CRM (12 years) – daily reconciliation and product encoding
    • Microsoft Excel (10+ years) – reporting, data analysis, executive reporting
    • Trello (6 months) – project task management
    • Monday.com (6 months) – task tracking
    • Canva – basic design tasks for operational reports
    • Google Sheets and Microsoft Office Suite – document and inventory tracking

    PI Behavioral Profile: Scholar

    Strongest Behaviors:

    • Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
    • Very disciplined, specific thinking about what needs to be done, how to do it perfectly, and how to avoid pitfalls. Makes and checks an execution plan that is followed literally.
    • Has aptitude to spot trends in data or figure out how complex systems work.
    • Independent, analytical, critical, and creative thinking and action

    Behavioral Summary:

    Reylina is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities. She is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.


  • Employment History

    Inventory Auditor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    April 2013 to May 2014 (13 Months)

    Duties and Responsibilities:

    • Perform inventory audits across multiple consignment branches.
    • Resolve discrepancies and deliver detailed report to Supervisor.
    • Maintained accurate accounts for cash, fixed assets and other transactions.
    • Investigated variances between physical count results and established standards for accuracy of data entry.

    Consignment Admin Supervisor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2014 to June 2020 (73 Months)

    Duties and Responsibilities:

    • Oversaw administrative tasks in the consignment sector.
    • Directed daily responsibilities of inventory auditors.
    • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
    • Organized meetings between managers and other departments as needed to coordinate operations.

    Consignment Operations Manager

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2020 to March 2025 (57 Months)

    Duties and Responsibilities:

    • Manage the Consignment Department / Inventory Audit.
    • Mitigated business risks by working closely with staff members and assessing performance.
    • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
    • Developed and implemented operational procedures to ensure quality standards are met.

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Health Science Education

    Graduation Date:

    December 30, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Administration, Operations Management, Inventory Management, Google Sheets, CRM,

    INTERMEDIATE ★★

      SAP AccountingQuickBooksCanvaMicrosoft Office

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Macbook Air
    • Processor: M3
    • Operating System: MacOS X

    All-inclusive Rate: USD $7.28/hr

    Reylina

    Candidate ID: 619792


    ADVANCED

      Administration, Operations Management, Inventory Management, Google Sheets...

    INTERMEDIATE

      SAP Accounting, QuickBooks, Canva, Microsoft Office...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.28 per hour or $USD 1261.04 per month

    Remote Staff Recruiter Comments

    Reylina brings over 12 years of professional experience in administrative support and inventory management, primarily within the trading industry. Throughout her tenure, she has advanced through progressively responsible roles—from Inventory Auditor to Consignment Admin/Supervisor, and eventually serving as Consignment/Operations Manager. In these roles, she gained extensive hands-on experience managing inventory audits, validating large volumes of data, resolving discrepancies, and preparing detailed reports for internal review.

    Her most recent responsibilities included overseeing administrative workflows and ensuring the accuracy of data across multiple branches. She worked extensively with enterprise systems such as SAP and QuickBooks, where she managed the end-to-end process of downloading data from internal CRMs, validating it, and uploading it into SAP with precision and attention to detail. Beyond her technical duties, Reylina also supported customer service operations by responding promptly to client emails and phone inquiries, managing invoicing, and coordinating with internal teams to ensure timely resolution of requests.

    Reylina’s educational foundation is equally commendable—she holds an Associate Degree in Health Science Education and was a consistent academic achiever, earning awards such as Dean’s Lister and a scholarship recipient. Her well-rounded experience and commitment to professional growth make her a strong fit for roles requiring accuracy, reliability, and administrative efficiency.

     

    1. Career Highlights / Relevant Projects

    • Oversaw day-to-day operations and directed the activities of inventory auditors across multiple consignment branches.Played a key role in improving audit accuracy and efficiency by developing and implementing departmental policies and standards.
    • Experienced in high-volume data transactions—processing 100 to 150 uploads weekly—indicating a high level of task management and accuracy under pressure.
    • Demonstrated strong time management skills, juggling multiple responsibilities simultaneously including QuickBooks entries, customer service, and data uploads.
     

    2. Skill Proficiency + Tech / Software Proficiency

    • Skill Proficiency: Proficient in data entry and management, audit reporting, and CRM navigation. Excellent written and verbal communication skills; responsive and professional in handling customer inquiries and internal correspondence.
    • Tech / Software Proficiency: Strong command of Microsoft Office tools (20+ years experience), Google Workspace (Docs, Sheets), and familiarity with project management platforms such as Trello and Monday.com. Experienced with industry tools including SAP and QuickBooks; while not yet using NetSuite professionally, she has proactively studied it to expand her toolset.
     

    She can start Immediately

    Predictive Index Behavioral Profile: Scholar

     

    Strongest behavior:

    • Strongly formal and reflective; a cool, sometimes withdrawn person who’s often deep in thought. Very skeptical of new people, requires substantial “proof” to build trust in someone.
    • Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
    • Nearly exclusive focus on technical, rather than social issues. Very disciplined, specific thinking about what needs to be done, how to do it perfectly, and how to avoid pitfalls. Makes and checks an execution plan that is followed literally.

     

    Behavioral Summary:

    • Reylina is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.
    • This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure

    Reylina is an experienced operations and customer support professional whose career trajectory reflects her commitment to operational excellence, client relations, and team leadership within the construction materials and retail industries. 

    • Over 12 years of relevant work experience primarily in construction materials and retail industries.
    • Key areas of expertise includes
    • Operations management and branch support
    • Inventory and logistics coordination
    • Customer service handling and telemarketing
    • Team supervision and auditing management
  • Industries served: Construction supply chain, retail distribution (tiles, sanitary items, air conditioning units).
  • Worked remotely for one year, managing operational tasks of two branches. Tasks include  logistics, sales, and cashier teams while remotely overseeing the consignment department with seven auditors.
  • Successfully maintained branch performance  handling critical operations support, customer escalation, supplier management, and telemarketing outreach.
  • Helped maintain inventory accuracy through daily monitoring and weekly audits, ensuring seamless coordination between QuickBooks, SAP, and their internal CRM system (SEEDS).
  • She can start immediately
  • Amenable to flexible schedules

    Tools and Software Proficiency:

    • QuickBooks (12 years) – inventory and accounting operations
    • SAP (12 years) – inventory auditing and counterchecking
    • SEEDS CRM (12 years) – daily reconciliation and product encoding
    • Microsoft Excel (10+ years) – reporting, data analysis, executive reporting
    • Trello (6 months) – project task management
    • Monday.com (6 months) – task tracking
    • Canva – basic design tasks for operational reports
    • Google Sheets and Microsoft Office Suite – document and inventory tracking

    PI Behavioral Profile: Scholar

    Strongest Behaviors:

    • Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
    • Very disciplined, specific thinking about what needs to be done, how to do it perfectly, and how to avoid pitfalls. Makes and checks an execution plan that is followed literally.
    • Has aptitude to spot trends in data or figure out how complex systems work.
    • Independent, analytical, critical, and creative thinking and action

    Behavioral Summary:

    Reylina is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities. She is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.


  • Employment History

    Inventory Auditor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    April 2013 to May 2014 (13 Months)

    Duties and Responsibilities:

    • Perform inventory audits across multiple consignment branches.
    • Resolve discrepancies and deliver detailed report to Supervisor.
    • Maintained accurate accounts for cash, fixed assets and other transactions.
    • Investigated variances between physical count results and established standards for accuracy of data entry.

    Consignment Admin Supervisor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2014 to June 2020 (73 Months)

    Duties and Responsibilities:

    • Oversaw administrative tasks in the consignment sector.
    • Directed daily responsibilities of inventory auditors.
    • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
    • Organized meetings between managers and other departments as needed to coordinate operations.

    Consignment Operations Manager

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2020 to March 2025 (57 Months)

    Duties and Responsibilities:

    • Manage the Consignment Department / Inventory Audit.
    • Mitigated business risks by working closely with staff members and assessing performance.
    • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
    • Developed and implemented operational procedures to ensure quality standards are met.

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Health Science Education

    Graduation Date:

    December 30, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Administration, Operations Management, Inventory Management, Google Sheets, CRM,

    INTERMEDIATE ★★

      SAP AccountingQuickBooksCanvaMicrosoft Office

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Macbook Air
    • Processor: M3
    • Operating System: MacOS X

    All-inclusive Rate: USD $11.81/hr

    Wincel

    Candidate ID: 616198


    ADVANCED

      Zoho CRM...

    INTERMEDIATE

      ...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Eastern Standard Time Australian Western Standard Time Australian Central Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 11.81 per hour or $USD 1023.88 per month

    Full Time: $USD 11.81 per hour or $USD 2047.75 per month

    Remote Staff Recruiter Comments

    Evaluation Summary:

    Wincel Bufete demonstrates strong experience in estimation roles with over five years working for Australian clients. He has a well-rounded background in construction estimation, specializing in flooring and other trades. Wincel is confident in his technical skills and is familiar with a range of relevant software, showcasing adaptability and a willingness to learn client-specific tools. He has also provided a portfolio that highlights previous projects, further strengthening his candidacy.

     

    Strengths:

    1. Experience with Australian Clients: Over five years of experience working with Australian clients in various states, including Melbourne, Queensland, and South Australia.
    2. Relevant Software Proficiency: Skilled in tools such as PlanSwift, Bluebeam Review, JobTread, and other estimation platforms. He has a foundational understanding of Measure Square and similar tools, indicating a quick learning curve for new software.
    3. Technical Expertise: Experienced in creating detailed take-offs, layout plans, and schedules of quantities. Has a proven ability to scale plans accurately, ensuring estimation precision.
    4. Strong Portfolio: Submitted a comprehensive portfolio showcasing 200+ flooring estimation projects.
    5. CRM Experience: Familiar with Zoho CRM and other similar tools, with two to three years of usage experience.

    Overall Impression: Wincel is a strong candidate with relevant experience in estimation roles, particularly in the flooring industry. His familiarity with estimation tools and workflows, combined with his technical precision and adaptability, makes him a suitable fit for the flooring estimator role. His experience with Australian clients and his professional approach further solidify his readiness for the position.

    Wincel is a Strategist; Results-oriented, innovative and analytical with a drive for change.

    Wincel is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

    Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Wincel takes work and responsibilities very seriously and expects others to do the same.


    Employment History

    Estimator Quote Specialist

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2020 to April 2021 (9 Months)

    Duties and Responsibilities:

    • Our specialization lies in the installation of temperature control barriers and mechanical insulation systems.
    • Within this profession, a key facet of my role involves the precise measurement of insulation-required areas, encompassing walls, floors, and ceilings.
    • This task is facilitated through the proficient use of software tools such as Planswift, Excel, and ArchiCAD, and extends across both residential and commercial properties.
    • Furthermore, the scope of responsibilities in this position encompasses gaining familiarity with various construction sites through the examination of blueprints.
    • Effective communication with contractors and clients is essential to ascertain precise pricing for project proposals, and to establish a comprehensive project timeline and materials schedule.
    • Accomplishments:
      • Precision in Measurement and Estimation: Achieved a track record of consistently accurate measurements and estimations for insulation requirements across various project sites, ensuring optimal temperature control and mechanical insulation solutions. This precision contributed to the successful execution of projects in both residential and commercial properties.
      • Streamlined Project Communication: Established an effective communication framework with contractors and clients, leading to accurate and competitive pricing for project proposals. This proficiency in communication not only enhanced client satisfaction but also improved the efficiency of project planning and execution.
      • Efficient Project Management: Demonstrated adeptness in project management by creating comprehensive project and materials schedules. This organizational skill played a pivotal role in project completion within stipulated timelines, enhancing overall project efficiency and minimizing delays.

    Senior Scheduler Building Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    April 2021 to April 2022 (12 Months)

    Duties and Responsibilities:

    • My role entails the meticulous identification of all project-related expenses within Western and Southwest Australia, collaborating with various housing brands such as BGC Residential and Ventura Homes.
    • My typical duties encompass a comprehensive analysis of project plans, bills of quantities, and related documentation to accurately gauge expenditure.
    • Furthermore, I am tasked with conducting extensive research, sourcing, and engaging in negotiations to secure the most favorable prices and quotes from both suppliers and subcontractors
    • Accomplishments:
      • Comprehensive Cost Analysis: Orchestrated a systematic approach to meticulously identify and account for every cost component associated with projects spanning Western and Southwest Australia. This resulted in enhanced financial transparency and strategic resource allocation.
      • Precise Project Estimations: Demonstrated proficiency in analyzing intricate project plans, bills of quantities, and multifaceted project documentation, leading to precise cost estimations that facilitated effective budgeting and financial planning.
      • Strategic Vendor Engagement: Leveraged a strategic approach in researching, sourcing, and engaging with suppliers and subcontractors, culminating in the procurement of optimal prices and competitive quotes. This contributed to cost savings and improved project profitability.
      • Enhanced Supplier Relationships: Actively engaged in negotiations with suppliers and subcontractors, fostering mutually beneficial partnerships that not only ensured cost efficiency but also promoted reliability and quality in the procurement process.
      • Multi-Brand Expertise: Successfully navigated diverse house brands such as BGC Residential and Ventura Homes, showcasing adaptability and expertise in tailoring cost strategies to meet the unique requirements of each brand within the dynamic construction landscape of Western and Southwest Australia.
      • Over nearly two years of working with Australian Builders, I handled projects for BGC Residential and Ventura Southwest with budgets ranging from $200,000 to $300,000, as well as projects for Simonds Homes with budgets ranging from $200,000 to $700,000. Our responsibilities encompassed a wide range of construction components and services.

    Senior Sales Estimator Checker

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2022 to August 2023 (15 Months)

    Duties and Responsibilities:

    • A primary responsibility inherent to the role of an estimator entails collaborating closely with the sales team to formulate compelling proposals.
    • This involves a meticulous examination of project costs, a keen comprehension of customer specifications, and ultimately presenting a well-defined budgetary framework for projects spanning across Victoria and Queensland under the banner of Simonds Homes.
    • Accomplishments:
      • Contributed to Seamless Proposal Development: Played a pivotal role in supporting the sales team by actively participating in the creation of comprehensive project proposals, ensuring alignment with customer requirements and company objectives.
      • Precise Project Cost Monitoring: Demonstrated proficiency in meticulously tracking project costs throughout various stages, thereby promoting cost-effectiveness and budget adherence for multiple projects across Victoria and Queensland.
      • Client-Centric Specification Understanding: Exhibited a deep commitment to understanding and interpreting intricate customer specifications, facilitating the delivery of tailored solutions that precisely met client expectations.
      • Strategic Budgetary Proposals: Successfully formulated and presented well-defined project budgets, enabling effective project planning and execution within the dynamic construction landscape of Victoria and Queensland under the Simonds Homes brand.

    Cost Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2023 to July 2024 (13 Months)

    Duties and Responsibilities:

    • As a Cost Engineer, I specialized in concrete and masonry works, utilizing Buildxact and Jobtread to ensure accurate project cost estimation and management.
    • My role involved comprehensive cost analysis, budget forecasting, and resource allocation to optimize project efficiency and profitability.
    • Conducted detailed cost estimation for concrete and masonry projects using Buildxact and Jobtread. Analyzed project specifications, blueprints, and other documentation to prepare accurate cost estimates.
    • Collaborated with project managers, architects, and engineers to gather necessary project information.
    • Managed project budgets, monitored costs, and ensured projects stayed within financial constraints.
    • Developed and maintained cost databases, ensuring up-to-date pricing and cost information.
    • Assisted in procurement processes by providing cost estimates and vendor comparisons.
    • Prepared and presented cost reports to stakeholders, highlighting key financial metrics and project performance. Identified cost-saving opportunities and implemented strategies to enhance project efficiency.
    • Conducted risk assessments and developed contingency plans to mitigate potential financial risks.
    • Provided support in project scheduling and resource allocation to ensure timely project completion.
    • Accomplishments:
      • Successfully estimated and managed costs for multiple high-value concrete and masonry projects. Implemented cost-saving measures that resulted in a 10% reduction in project expenses.
      • Improved accuracy of cost estimates by 15% through diligent analysis and use of advanced estimation tools.
      • Played a key role in enhancing project management processes by integrating Buildxact and Jobtread systems.

    Building Estimator Scheduler

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2023 to November 2024 (15 Months)

    Duties and Responsibilities:

    • In my position, I focus on meticulously identifying all project-related expenses in Melbourne, Australia, while working closely with diverse housing brands like Home Buyers Centre, Boutique Home, and KDRB.
    • My regular tasks involve conducting comprehensive analyses of project plans, bills of quantities, and related documents to precisely assess expenditure.
    • Additionally, I am responsible for coordinating the scheduling of each house, ensuring smooth collaboration among various trades, suppliers, site managers, prestart teams, drafters, interior designers, and approval processes, especially concerning different facade and house models.
    • Accomplishments:
      • Comprehensive Cost Analysis: Implemented a systematic approach to meticulously identify and track every cost component associated with projects across Melbourne, Australia, resulting in improved financial transparency and strategic resource allocation.
      • Precise Project Estimations: Exhibited proficiency in analyzing complex project plans, bills of quantities, and detailed project documentation, leading to accurate cost estimations that facilitated effective budgeting and financial planning.
      • Strategic Trades Engagement: Utilized a strategic approach to research, source, and engage with suppliers and subcontractors, resulting in the procurement of optimal prices and competitive quotes. This approach contributed to cost savings and enhanced project profitability.
      • Enhanced Supplier Relationships: Actively participated in negotiations with suppliers and subcontractors, fostering mutually beneficial partnerships that not only ensured cost efficiency but also promoted reliability and quality in the procurement process.
      • Multi-Brand Expertise: Demonstrated adaptability and expertise in navigating diverse house brands such as HBC, Boutique Homes, and KDRB, tailoring cost strategies to meet the unique requirements of each brand within Melbourne's dynamic construction landscape in Victoria.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    March 31, 2020

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Zoho CRM,

    INTERMEDIATE ★★


    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type:
    • Brand Name: N/A
    • Processor: N/A
    • Operating System: Windows 11

    All-inclusive Rate: USD $11.81/hr

    Wincel

    Candidate ID: 616198


    ADVANCED

      Zoho CRM...

    INTERMEDIATE

      ...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Eastern Standard Time Australian Western Standard Time Australian Central Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 11.81 per hour or $USD 1023.88 per month

    Full Time: $USD 11.81 per hour or $USD 2047.75 per month

    Remote Staff Recruiter Comments

    Evaluation Summary:

    Wincel Bufete demonstrates strong experience in estimation roles with over five years working for Australian clients. He has a well-rounded background in construction estimation, specializing in flooring and other trades. Wincel is confident in his technical skills and is familiar with a range of relevant software, showcasing adaptability and a willingness to learn client-specific tools. He has also provided a portfolio that highlights previous projects, further strengthening his candidacy.

     

    Strengths:

    1. Experience with Australian Clients: Over five years of experience working with Australian clients in various states, including Melbourne, Queensland, and South Australia.
    2. Relevant Software Proficiency: Skilled in tools such as PlanSwift, Bluebeam Review, JobTread, and other estimation platforms. He has a foundational understanding of Measure Square and similar tools, indicating a quick learning curve for new software.
    3. Technical Expertise: Experienced in creating detailed take-offs, layout plans, and schedules of quantities. Has a proven ability to scale plans accurately, ensuring estimation precision.
    4. Strong Portfolio: Submitted a comprehensive portfolio showcasing 200+ flooring estimation projects.
    5. CRM Experience: Familiar with Zoho CRM and other similar tools, with two to three years of usage experience.

    Overall Impression: Wincel is a strong candidate with relevant experience in estimation roles, particularly in the flooring industry. His familiarity with estimation tools and workflows, combined with his technical precision and adaptability, makes him a suitable fit for the flooring estimator role. His experience with Australian clients and his professional approach further solidify his readiness for the position.

    Wincel is a Strategist; Results-oriented, innovative and analytical with a drive for change.

    Wincel is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

    Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Wincel takes work and responsibilities very seriously and expects others to do the same.


    Employment History

    Estimator Quote Specialist

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2020 to April 2021 (9 Months)

    Duties and Responsibilities:

    • Our specialization lies in the installation of temperature control barriers and mechanical insulation systems.
    • Within this profession, a key facet of my role involves the precise measurement of insulation-required areas, encompassing walls, floors, and ceilings.
    • This task is facilitated through the proficient use of software tools such as Planswift, Excel, and ArchiCAD, and extends across both residential and commercial properties.
    • Furthermore, the scope of responsibilities in this position encompasses gaining familiarity with various construction sites through the examination of blueprints.
    • Effective communication with contractors and clients is essential to ascertain precise pricing for project proposals, and to establish a comprehensive project timeline and materials schedule.
    • Accomplishments:
      • Precision in Measurement and Estimation: Achieved a track record of consistently accurate measurements and estimations for insulation requirements across various project sites, ensuring optimal temperature control and mechanical insulation solutions. This precision contributed to the successful execution of projects in both residential and commercial properties.
      • Streamlined Project Communication: Established an effective communication framework with contractors and clients, leading to accurate and competitive pricing for project proposals. This proficiency in communication not only enhanced client satisfaction but also improved the efficiency of project planning and execution.
      • Efficient Project Management: Demonstrated adeptness in project management by creating comprehensive project and materials schedules. This organizational skill played a pivotal role in project completion within stipulated timelines, enhancing overall project efficiency and minimizing delays.

    Senior Scheduler Building Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    April 2021 to April 2022 (12 Months)

    Duties and Responsibilities:

    • My role entails the meticulous identification of all project-related expenses within Western and Southwest Australia, collaborating with various housing brands such as BGC Residential and Ventura Homes.
    • My typical duties encompass a comprehensive analysis of project plans, bills of quantities, and related documentation to accurately gauge expenditure.
    • Furthermore, I am tasked with conducting extensive research, sourcing, and engaging in negotiations to secure the most favorable prices and quotes from both suppliers and subcontractors
    • Accomplishments:
      • Comprehensive Cost Analysis: Orchestrated a systematic approach to meticulously identify and account for every cost component associated with projects spanning Western and Southwest Australia. This resulted in enhanced financial transparency and strategic resource allocation.
      • Precise Project Estimations: Demonstrated proficiency in analyzing intricate project plans, bills of quantities, and multifaceted project documentation, leading to precise cost estimations that facilitated effective budgeting and financial planning.
      • Strategic Vendor Engagement: Leveraged a strategic approach in researching, sourcing, and engaging with suppliers and subcontractors, culminating in the procurement of optimal prices and competitive quotes. This contributed to cost savings and improved project profitability.
      • Enhanced Supplier Relationships: Actively engaged in negotiations with suppliers and subcontractors, fostering mutually beneficial partnerships that not only ensured cost efficiency but also promoted reliability and quality in the procurement process.
      • Multi-Brand Expertise: Successfully navigated diverse house brands such as BGC Residential and Ventura Homes, showcasing adaptability and expertise in tailoring cost strategies to meet the unique requirements of each brand within the dynamic construction landscape of Western and Southwest Australia.
      • Over nearly two years of working with Australian Builders, I handled projects for BGC Residential and Ventura Southwest with budgets ranging from $200,000 to $300,000, as well as projects for Simonds Homes with budgets ranging from $200,000 to $700,000. Our responsibilities encompassed a wide range of construction components and services.

    Senior Sales Estimator Checker

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2022 to August 2023 (15 Months)

    Duties and Responsibilities:

    • A primary responsibility inherent to the role of an estimator entails collaborating closely with the sales team to formulate compelling proposals.
    • This involves a meticulous examination of project costs, a keen comprehension of customer specifications, and ultimately presenting a well-defined budgetary framework for projects spanning across Victoria and Queensland under the banner of Simonds Homes.
    • Accomplishments:
      • Contributed to Seamless Proposal Development: Played a pivotal role in supporting the sales team by actively participating in the creation of comprehensive project proposals, ensuring alignment with customer requirements and company objectives.
      • Precise Project Cost Monitoring: Demonstrated proficiency in meticulously tracking project costs throughout various stages, thereby promoting cost-effectiveness and budget adherence for multiple projects across Victoria and Queensland.
      • Client-Centric Specification Understanding: Exhibited a deep commitment to understanding and interpreting intricate customer specifications, facilitating the delivery of tailored solutions that precisely met client expectations.
      • Strategic Budgetary Proposals: Successfully formulated and presented well-defined project budgets, enabling effective project planning and execution within the dynamic construction landscape of Victoria and Queensland under the Simonds Homes brand.

    Cost Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2023 to July 2024 (13 Months)

    Duties and Responsibilities:

    • As a Cost Engineer, I specialized in concrete and masonry works, utilizing Buildxact and Jobtread to ensure accurate project cost estimation and management.
    • My role involved comprehensive cost analysis, budget forecasting, and resource allocation to optimize project efficiency and profitability.
    • Conducted detailed cost estimation for concrete and masonry projects using Buildxact and Jobtread. Analyzed project specifications, blueprints, and other documentation to prepare accurate cost estimates.
    • Collaborated with project managers, architects, and engineers to gather necessary project information.
    • Managed project budgets, monitored costs, and ensured projects stayed within financial constraints.
    • Developed and maintained cost databases, ensuring up-to-date pricing and cost information.
    • Assisted in procurement processes by providing cost estimates and vendor comparisons.
    • Prepared and presented cost reports to stakeholders, highlighting key financial metrics and project performance. Identified cost-saving opportunities and implemented strategies to enhance project efficiency.
    • Conducted risk assessments and developed contingency plans to mitigate potential financial risks.
    • Provided support in project scheduling and resource allocation to ensure timely project completion.
    • Accomplishments:
      • Successfully estimated and managed costs for multiple high-value concrete and masonry projects. Implemented cost-saving measures that resulted in a 10% reduction in project expenses.
      • Improved accuracy of cost estimates by 15% through diligent analysis and use of advanced estimation tools.
      • Played a key role in enhancing project management processes by integrating Buildxact and Jobtread systems.

    Building Estimator Scheduler

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2023 to November 2024 (15 Months)

    Duties and Responsibilities:

    • In my position, I focus on meticulously identifying all project-related expenses in Melbourne, Australia, while working closely with diverse housing brands like Home Buyers Centre, Boutique Home, and KDRB.
    • My regular tasks involve conducting comprehensive analyses of project plans, bills of quantities, and related documents to precisely assess expenditure.
    • Additionally, I am responsible for coordinating the scheduling of each house, ensuring smooth collaboration among various trades, suppliers, site managers, prestart teams, drafters, interior designers, and approval processes, especially concerning different facade and house models.
    • Accomplishments:
      • Comprehensive Cost Analysis: Implemented a systematic approach to meticulously identify and track every cost component associated with projects across Melbourne, Australia, resulting in improved financial transparency and strategic resource allocation.
      • Precise Project Estimations: Exhibited proficiency in analyzing complex project plans, bills of quantities, and detailed project documentation, leading to accurate cost estimations that facilitated effective budgeting and financial planning.
      • Strategic Trades Engagement: Utilized a strategic approach to research, source, and engage with suppliers and subcontractors, resulting in the procurement of optimal prices and competitive quotes. This approach contributed to cost savings and enhanced project profitability.
      • Enhanced Supplier Relationships: Actively participated in negotiations with suppliers and subcontractors, fostering mutually beneficial partnerships that not only ensured cost efficiency but also promoted reliability and quality in the procurement process.
      • Multi-Brand Expertise: Demonstrated adaptability and expertise in navigating diverse house brands such as HBC, Boutique Homes, and KDRB, tailoring cost strategies to meet the unique requirements of each brand within Melbourne's dynamic construction landscape in Victoria.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    March 31, 2020

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Zoho CRM,

    INTERMEDIATE ★★


    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type:
    • Brand Name: N/A
    • Processor: N/A
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.29/hr

    ERICA

    Candidate ID: 614891


    ADVANCED

      Lead Generation, Digital Marketing...

    INTERMEDIATE

      Outbound Sales, Graphic Design, SEO...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.29 per hour or $USD 805.34 per month

    Full Time: $USD 9.29 per hour or $USD 1610.69 per month

    Remote Staff Recruiter Comments

    Erica has 5+ years of relevant experience in lead generation, business development, and sales enablement roles across the IT and consulting industries. Her drive for performance is palpable, reflected not only in her extensive remote work experience but also in her ability to independently build lead databases from scratch and handle multiple markets such as the Philippines and Singapore.

    • Successfully created and maintained prospecting databases using platforms like Apollo.io and LinkedIn Sales Navigator.
    • Handled end-to-end sales cycles—from data scraping and outreach to deal closure and post-sale coordination.
    • Introduced cold outreach automation workflows and played a key role in nurturing leads with minimal marketing support.
    • Demonstrated agility by adapting to both startup and corporate environments, showcasing her ability to independently drive pipeline growth in ambiguous or evolving structures.
    • She can start immediately
    Skill Proficiency + Tech / Software Proficiency
    • Lead Generation:  Linkedin Sales Navigator, Apollo.io, Lusha, and LeadScraper
      Sales Enablement and CRM Management: Salesforce, HubSpot, and GoHighLevel in past roles.
    • Project & Task Coordination: Familiar with Slack, Notion, and Trello to streamline workflows and collaborate with teams.

    PI Behavioral Profile: Venturer

    Strongest Behaviors:

    • Intense proactivity and aggressiveness in driving to reach goals. 
    • Strongly independent in putting forth their own ideas, which are innovative and original, and if implemented, will change the organization.
    • Resourceful and forceful in overcoming obstacles, vigorously and directly attacks problems; fights back hard when challenged.
    • Incredibly strong sense of urgency and strongly task-focused

    Behavioral Summary:
    Erica is an ingenious and innovative problem-solver and troubleshooter. They have an actively inquiring mind, a lively interest in the technical aspects of the work, and a need to know and learn more about the systems, techniques, facts, and concepts involved in it. They will drive hard to get things done their own way, and quickly. A self-starter that initiates, makes decisions, and assumes responsibility for those decisions. They have a strong competitive drive, are ambitious, and will drive hard to achieve goals. Their sense of urgency and impatience for results will put pressure on others as well as on themself.


    Employment History

    Product Sales Specialist

    Industry:

    Healthcare / Medical

    Employment Period:

    November 2020 to January 2023 (26 Months)

    Duties and Responsibilities:

    • Lead and Demand Generation CRM Utilization (Salesforce, Hubspot)
    • Multi-channel lead outsourcing and demand generation
    • Streamline business process and workflows
    • Conduct pre-sales to easy adopter, nurture other leads
    • Sales funnel optimization Present SaaS to potential clients/partners
    • Account management - B2B and B2C

    Growth Manager APAC AND UK

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    January 2024 to March 2025 (13 Months)

    Duties and Responsibilities:

    Develop and execute tailored growth strategies in APAC, driving market penetration and scalability Lead cross-functional teams to enhance account acquisition, engagement and retention in region Analyze industry trends and learner behavior to identify growth opportunities and prioritize strategic initiatives.

    Demand Generation Head

    Industry:

    Education

    Employment Period:

    August 2023 to January 2024 (5 Months)

    Duties and Responsibilities:

    • Multi-channel lead outsourcing and demand gen for AWS
    • Streamline business process and workflows
    • Conduct pre-sales to easy adopter, nurture other leads
    • Sales funnel optimization Present SaaS to potential clients/partners

    Education History

    Field of Study:

    Biology

    Major:

    Biology

    Graduation Date:

    March 15, 2018

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Lead GenerationDigital Marketing

    INTERMEDIATE ★★

      Outbound SalesGraphic DesignSEO

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type:
    • Brand Name: N/A
    • Processor: N/A
    • Operating System: N/A

    All-inclusive Rate: USD $9.29/hr

    ERICA

    Candidate ID: 614891


    ADVANCED

      Lead Generation, Digital Marketing...

    INTERMEDIATE

      Outbound Sales, Graphic Design, SEO...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.29 per hour or $USD 805.34 per month

    Full Time: $USD 9.29 per hour or $USD 1610.69 per month

    Remote Staff Recruiter Comments

    Erica has 5+ years of relevant experience in lead generation, business development, and sales enablement roles across the IT and consulting industries. Her drive for performance is palpable, reflected not only in her extensive remote work experience but also in her ability to independently build lead databases from scratch and handle multiple markets such as the Philippines and Singapore.

    • Successfully created and maintained prospecting databases using platforms like Apollo.io and LinkedIn Sales Navigator.
    • Handled end-to-end sales cycles—from data scraping and outreach to deal closure and post-sale coordination.
    • Introduced cold outreach automation workflows and played a key role in nurturing leads with minimal marketing support.
    • Demonstrated agility by adapting to both startup and corporate environments, showcasing her ability to independently drive pipeline growth in ambiguous or evolving structures.
    • She can start immediately
    Skill Proficiency + Tech / Software Proficiency
    • Lead Generation:  Linkedin Sales Navigator, Apollo.io, Lusha, and LeadScraper
      Sales Enablement and CRM Management: Salesforce, HubSpot, and GoHighLevel in past roles.
    • Project & Task Coordination: Familiar with Slack, Notion, and Trello to streamline workflows and collaborate with teams.

    PI Behavioral Profile: Venturer

    Strongest Behaviors:

    • Intense proactivity and aggressiveness in driving to reach goals. 
    • Strongly independent in putting forth their own ideas, which are innovative and original, and if implemented, will change the organization.
    • Resourceful and forceful in overcoming obstacles, vigorously and directly attacks problems; fights back hard when challenged.
    • Incredibly strong sense of urgency and strongly task-focused

    Behavioral Summary:
    Erica is an ingenious and innovative problem-solver and troubleshooter. They have an actively inquiring mind, a lively interest in the technical aspects of the work, and a need to know and learn more about the systems, techniques, facts, and concepts involved in it. They will drive hard to get things done their own way, and quickly. A self-starter that initiates, makes decisions, and assumes responsibility for those decisions. They have a strong competitive drive, are ambitious, and will drive hard to achieve goals. Their sense of urgency and impatience for results will put pressure on others as well as on themself.


    Employment History

    Product Sales Specialist

    Industry:

    Healthcare / Medical

    Employment Period:

    November 2020 to January 2023 (26 Months)

    Duties and Responsibilities:

    • Lead and Demand Generation CRM Utilization (Salesforce, Hubspot)
    • Multi-channel lead outsourcing and demand generation
    • Streamline business process and workflows
    • Conduct pre-sales to easy adopter, nurture other leads
    • Sales funnel optimization Present SaaS to potential clients/partners
    • Account management - B2B and B2C

    Growth Manager APAC AND UK

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    January 2024 to March 2025 (13 Months)

    Duties and Responsibilities:

    Develop and execute tailored growth strategies in APAC, driving market penetration and scalability Lead cross-functional teams to enhance account acquisition, engagement and retention in region Analyze industry trends and learner behavior to identify growth opportunities and prioritize strategic initiatives.

    Demand Generation Head

    Industry:

    Education

    Employment Period:

    August 2023 to January 2024 (5 Months)

    Duties and Responsibilities:

    • Multi-channel lead outsourcing and demand gen for AWS
    • Streamline business process and workflows
    • Conduct pre-sales to easy adopter, nurture other leads
    • Sales funnel optimization Present SaaS to potential clients/partners

    Education History

    Field of Study:

    Biology

    Major:

    Biology

    Graduation Date:

    March 15, 2018

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Lead GenerationDigital Marketing

    INTERMEDIATE ★★

      Outbound SalesGraphic DesignSEO

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type:
    • Brand Name: N/A
    • Processor: N/A
    • Operating System: N/A

    All-inclusive Rate: USD $10.30/hr

    LEAN

    Candidate ID: 614811


    ADVANCED

      Digital Marketing, Social Media Management, Social Media Marketing, Social Media Optimization...

    INTERMEDIATE

      ...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.30 per hour or $USD 892.76 per month

    Full Time: $USD 10.30 per hour or $USD 1785.51 per month

    Remote Staff Recruiter Comments

    Lean is a highly skilled B2B Digital Advertising Specialist with a strong background in Google Ads and Meta Ads Management. With extensive experience in digital marketing, customer service, and account management, she has developed a results-driven approach to campaign strategy, optimization, and performance analysis. She is proficient in client interaction, problem-solving, and multi-platform advertising, making her a strong candidate for roles focused on digital marketing and customer engagement.

     
    • Collaborated with CEOs, decision-makers, and business owners to enhance ad performance and increase return on investment.
    • Helped businesses achieve their marketing objectives through data-driven advertising strategies.
    • Conducted quality assurance assessments to improve customer service processes and optimize campaign efficiency.
    • Manages client ad accounts, analyzing and optimizing performance for maximum return on investment.
    • Develops strategic marketing plans and implements data-driven targeting techniques to improve campaign success.
    • Monitors and adjusts campaigns to ensure cost-effectiveness and goal achievement.
    • Provided technical support and campaign optimization for Meta Ads Manager.
    • Analyzed ad performance metrics to ensure campaigns met key performance indicators.
    • Trained and mentored new representatives in Meta Ads best practices and campaign troubleshooting.

    Certifications & Training

    • Expertise in Google Ads and Meta Ads, with hands-on experience in campaign management.
    • B2B Marketing and Account Management Training.
    • Campaign Strategy and Performance Optimization.

    Skill Proficiency & Technical Tools

    Digital Advertising: Google Ads, Meta Ads, Search Engine Advertising
    Campaign Management & Analytics: Google Analytics, Meta Business Suite
    Customer Service & Account Management: Client interaction, problem-solving, quality assurance
    Other Tools: CRM software, ad tracking tools, social media management platforms


    Lean is available to start ASAP.

    Employment History

    B2B Digital Advertising Specialist

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2023 to November 2024 (22 Months)

    Duties and Responsibilities:

    • Oversee and optimize paid search campaigns to maximize ROI and achieve business goals.
    • Track key performance metrics, generate insights, and present data-driven reports with actionable recommendations.
    • Create and execute data-driven Google Ads strategies to drive business growth and enhance lead generation.
    • Implement advanced targeting techniques, including audience segmentation, remarketing, and intent-based targeting, to reach the right customers at the right time.
    • Work closely with sales, content, and design teams to align campaign strategies with broader business objectives.
    • Conduct A/B tests on ad creatives, landing pages, and bidding strategies to continuously improve campaign performance.
    • Keep up with the latest Google Ads updates, trends, and best practices to maintain a competitive edge.

    Quality Analyst Apprentice and Customer Service SME

    Industry:

    Entertainment / Media

    Employment Period:

    January 2017 to January 2020 (36 Months)

    Duties and Responsibilities:

    • Conduct quality assurance reviews to assess call center interactions and ensure compliance with company standards and best practices.
    • Evaluate customer support performance by monitoring agent interactions to identify strengths, areas for improvement, and adherence to Netflix support guidelines.
    • Analyze call quality metrics such as resolution time, customer satisfaction, and script adherence.
    • Provide constructive feedback through detailed reports and actionable insights to enhance agent performance and customer experience.
    • Ensure policy compliance by verifying that all interactions follow company policies, security protocols, and customer service expectations.
    • Identify trends and improvement areas by analyzing recurring issues and providing insights for training and process enhancements.
    • Collaborate with training teams to develop coaching strategies based on QA findings.
    • Support future analysis and strategy by documenting quality trends and suggesting data-driven improvements for long-term customer support optimization.

    Associate Meta Ads Pro

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2020 to January 2023 (36 Months)

    Duties and Responsibilities:

    • Provide technical support for Meta Ads Manager, troubleshooting issues and ensuring smooth campaign execution.
    • Analyze Ads Manager metrics and performance to identify trends, optimize campaigns, and improve overall ad efficiency.
    • Guide new representatives in developing proficiency in managing and optimizing Meta ad campaigns.
    • Assist in campaign setup, audience targeting, and budget allocation to maximize return on ad spend (ROAS).
    • Monitor ad performance and recommend data-driven optimizations to enhance engagement and conversions.
    • Ensure compliance with Meta’s advertising policies and best practices.
    • Collaborate with cross-functional teams to align advertising strategies with business objectives.
    • Stay updated with the latest Meta Ads features, trends, and algorithm changes to improve campaign effectiveness.

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Hospitality Management

    Graduation Date:

    January 1, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Digital Marketing, Social Media Management, Social Media Marketing, Social Media Optimization, Social Media, LinkedIn Lead Generation, LinkedIn Marketing, Google Analytics,

    INTERMEDIATE ★★


    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17319552740
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Microsoft
    • Processor: AMD Ryzen 5 4500
    • Operating System: Windows 10

    All-inclusive Rate: USD $10.30/hr

    LEAN

    Candidate ID: 614811


    ADVANCED

      Digital Marketing, Social Media Management, Social Media Marketing, Social Media Optimization...

    INTERMEDIATE

      ...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.30 per hour or $USD 892.76 per month

    Full Time: $USD 10.30 per hour or $USD 1785.51 per month

    Remote Staff Recruiter Comments

    Lean is a highly skilled B2B Digital Advertising Specialist with a strong background in Google Ads and Meta Ads Management. With extensive experience in digital marketing, customer service, and account management, she has developed a results-driven approach to campaign strategy, optimization, and performance analysis. She is proficient in client interaction, problem-solving, and multi-platform advertising, making her a strong candidate for roles focused on digital marketing and customer engagement.

     
    • Collaborated with CEOs, decision-makers, and business owners to enhance ad performance and increase return on investment.
    • Helped businesses achieve their marketing objectives through data-driven advertising strategies.
    • Conducted quality assurance assessments to improve customer service processes and optimize campaign efficiency.
    • Manages client ad accounts, analyzing and optimizing performance for maximum return on investment.
    • Develops strategic marketing plans and implements data-driven targeting techniques to improve campaign success.
    • Monitors and adjusts campaigns to ensure cost-effectiveness and goal achievement.
    • Provided technical support and campaign optimization for Meta Ads Manager.
    • Analyzed ad performance metrics to ensure campaigns met key performance indicators.
    • Trained and mentored new representatives in Meta Ads best practices and campaign troubleshooting.

    Certifications & Training

    • Expertise in Google Ads and Meta Ads, with hands-on experience in campaign management.
    • B2B Marketing and Account Management Training.
    • Campaign Strategy and Performance Optimization.

    Skill Proficiency & Technical Tools

    Digital Advertising: Google Ads, Meta Ads, Search Engine Advertising
    Campaign Management & Analytics: Google Analytics, Meta Business Suite
    Customer Service & Account Management: Client interaction, problem-solving, quality assurance
    Other Tools: CRM software, ad tracking tools, social media management platforms


    Lean is available to start ASAP.

    Employment History

    B2B Digital Advertising Specialist

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2023 to November 2024 (22 Months)

    Duties and Responsibilities:

    • Oversee and optimize paid search campaigns to maximize ROI and achieve business goals.
    • Track key performance metrics, generate insights, and present data-driven reports with actionable recommendations.
    • Create and execute data-driven Google Ads strategies to drive business growth and enhance lead generation.
    • Implement advanced targeting techniques, including audience segmentation, remarketing, and intent-based targeting, to reach the right customers at the right time.
    • Work closely with sales, content, and design teams to align campaign strategies with broader business objectives.
    • Conduct A/B tests on ad creatives, landing pages, and bidding strategies to continuously improve campaign performance.
    • Keep up with the latest Google Ads updates, trends, and best practices to maintain a competitive edge.

    Quality Analyst Apprentice and Customer Service SME

    Industry:

    Entertainment / Media

    Employment Period:

    January 2017 to January 2020 (36 Months)

    Duties and Responsibilities:

    • Conduct quality assurance reviews to assess call center interactions and ensure compliance with company standards and best practices.
    • Evaluate customer support performance by monitoring agent interactions to identify strengths, areas for improvement, and adherence to Netflix support guidelines.
    • Analyze call quality metrics such as resolution time, customer satisfaction, and script adherence.
    • Provide constructive feedback through detailed reports and actionable insights to enhance agent performance and customer experience.
    • Ensure policy compliance by verifying that all interactions follow company policies, security protocols, and customer service expectations.
    • Identify trends and improvement areas by analyzing recurring issues and providing insights for training and process enhancements.
    • Collaborate with training teams to develop coaching strategies based on QA findings.
    • Support future analysis and strategy by documenting quality trends and suggesting data-driven improvements for long-term customer support optimization.

    Associate Meta Ads Pro

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2020 to January 2023 (36 Months)

    Duties and Responsibilities:

    • Provide technical support for Meta Ads Manager, troubleshooting issues and ensuring smooth campaign execution.
    • Analyze Ads Manager metrics and performance to identify trends, optimize campaigns, and improve overall ad efficiency.
    • Guide new representatives in developing proficiency in managing and optimizing Meta ad campaigns.
    • Assist in campaign setup, audience targeting, and budget allocation to maximize return on ad spend (ROAS).
    • Monitor ad performance and recommend data-driven optimizations to enhance engagement and conversions.
    • Ensure compliance with Meta’s advertising policies and best practices.
    • Collaborate with cross-functional teams to align advertising strategies with business objectives.
    • Stay updated with the latest Meta Ads features, trends, and algorithm changes to improve campaign effectiveness.

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Hospitality Management

    Graduation Date:

    January 1, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Digital Marketing, Social Media Management, Social Media Marketing, Social Media Optimization, Social Media, LinkedIn Lead Generation, LinkedIn Marketing, Google Analytics,

    INTERMEDIATE ★★


    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17319552740
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Microsoft
    • Processor: AMD Ryzen 5 4500
    • Operating System: Windows 10

    All-inclusive Rate: USD $6.77/hr

    Mark

    Candidate ID: 614328


    ADVANCED

      Communication Skills, Collections, Travel...

    INTERMEDIATE

      Office Administration...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 6.77 per hour or $USD 1173.62 per month

    Remote Staff Recruiter Comments

    • Mark Sherwin has extensive experience in customer support, collections, administrative operations, and technical troubleshooting within industries such as telecommunications, financial services, healthcare, and hospitality.
    • His background includes roles in customer service, back-office support, and technical repair, demonstrating a strong foundation in handling client inquiries, process management, and system operations.
    • Additionally, he has leadership experience as an Assistant Manager, where he was responsible for team supervision, performance evaluation, and hiring processes.
    • Successfully handled customer inquiries, booking management, and CRM operations in a high-volume support environment, ensuring client satisfaction and operational efficiency.
    • Managed collections and financial account support, handling back-office processes and ensuring compliance with company protocols.
    • Led team performance management and resource allocation, conducting performance evaluations, hiring, and training initiatives.
    • Provided technical troubleshooting and repair services as a business owner, demonstrating hands-on expertise in diagnosing and fixing hardware and software issues.
    • Skill Proficiency:
      • Customer Support & Relationship Management
      •  Technical Troubleshooting & Repair
      • Collections & Financial Process Handling
      • Team Supervision & Performance Management
      • Administrative & Compliance Operations
    • Tech/Software Proficiency:
      • CRM & Booking Management Systems
      • API Feeds & Process Automation Tools
      • Microsoft Office Suite (Word, Excel, Outlook)
      • Back-Office & Collections Systems
    • Can start immediately.
    Predictive Index Behavioral Profile - Promoter

    Strongest Behaviors
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    Behavioral Summary

    Mark is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

    The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.


    Mark has a total of 8 years of experience as a CSR across different industries:  Pet-Friendly Hotel Services, Telecommunications (Australian Telco - Optus) Healthcare to name a few.  Mark demonstrates resilience and adaptability 
    through personal challenges while maintaining a professional career trajectory. A well-rounded candidate with a balance of professional and personal motivations, capable of contributing to a dynamic work environment.

    His rich experience in customer service, logistics, and healthcare roles positions him as a versatile candidate.
    His motivation stems from his family, ensuring a solid commitment to career growth and job performance.

    Mark is adept in the following: Booking management, lead conversion, customer inquiries, inbound/outbound calls, back-office
    processing

    CRM used:  Jarvis, KCI, K9 
    Google Entreprise Proficient.
    lead generation - 100 calls per day, phone and email 
    Inbound/outbound calls

    Predictive Index: Promoter

    Strongest Behavior : 
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters.
    • Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    • Proactively connects quickly to others; open and sharing.
    • Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume.
    • Enthusiastically persuades and motivates others considering their point of view and adjusting delivery.
    • Collaborative; usually works with and through others.
    • Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions.
    • Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals.
    • Promotes teamwork by actively sharing authority
    The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
     

    Employment History

    Customer Support Agent

    Industry:

    Hotel / Hospitality

    Employment Period:

    September 2024 to October 2024 (0 Months)

    Duties and Responsibilities:

    • Handle customer inquiries about pet-friendly hotel and cottage bookings
    • Check availability with hotels and provide quotes to customers
    • Convert leads by following up with customers via phone and email
    • Use CRM systems to track customer interactions and manage bookings
    • Process bookings through API feeds and request booking systems

    Ship Pending Officer

    Industry:

    Telecommunication

    Employment Period:

    September 2019 to April 2024 (55 Months)

    Duties and Responsibilities:

    Voice Agent - inbound, outbound calls as collection agent

    Liaison Officer

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    January 2009 to January 2010 (12 Months)

    Duties and Responsibilities:

    • Prepared weekly status reports and fulfilled other responsibilities as may be required by the management. 
    • Managed documents for filling, checked veracity and completeness information
    • Carried out filing of visa & insurance of the selected fit to work applicants.
    • Processed documents of selected and medically fit applicants for deployment.
    • Maintained cordial and on-going communication with the Philippine Overseas Employment Administration (POEA), DFA, and embassies.
    • Ensured complete and updated requirements and objectives set by the POEA, embassies and airline companies and effectively communicated such information to concerned management. 
    • Guaranteed/Ensured the confidentiality at all times of all information pertaining to the company's accounts including employers and applicant's data.
    • Assisted the applicants at the airport upon deployment as required.
    • Arranged and filed Job orders / Client accreditation, OEC Processing and License renewal at POEA 
    • Organized and filed visas at different embassies.

    Assistant Manager/Account Operator

    Industry:

    Transportation / Logistics

    Employment Period:

    January 2015 to January 2018 (36 Months)

    Duties and Responsibilities:

    • Controlled task allocation and monitored performance evaluation of team members 
    • Interviewed candidates and hired resources 
    • Conducted performance reviews of team members and identify areas of improvement, gave feedback and recommend promotions or salary increments
    • Provided an efficient working atmosphere to project teams and ensured objectives are met within stipulated time

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Tech

    Graduation Date:

    March 31, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Communication Skills, Collections, Travel,

    INTERMEDIATE ★★

      Office Administration

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16885669349
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: acer
    • Processor: Ryzen 5
    • Operating System: Windows 11

    All-inclusive Rate: USD $6.77/hr

    Mark

    Candidate ID: 614328


    ADVANCED

      Communication Skills, Collections, Travel...

    INTERMEDIATE

      Office Administration...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 6.77 per hour or $USD 1173.62 per month

    Remote Staff Recruiter Comments

    • Mark Sherwin has extensive experience in customer support, collections, administrative operations, and technical troubleshooting within industries such as telecommunications, financial services, healthcare, and hospitality.
    • His background includes roles in customer service, back-office support, and technical repair, demonstrating a strong foundation in handling client inquiries, process management, and system operations.
    • Additionally, he has leadership experience as an Assistant Manager, where he was responsible for team supervision, performance evaluation, and hiring processes.
    • Successfully handled customer inquiries, booking management, and CRM operations in a high-volume support environment, ensuring client satisfaction and operational efficiency.
    • Managed collections and financial account support, handling back-office processes and ensuring compliance with company protocols.
    • Led team performance management and resource allocation, conducting performance evaluations, hiring, and training initiatives.
    • Provided technical troubleshooting and repair services as a business owner, demonstrating hands-on expertise in diagnosing and fixing hardware and software issues.
    • Skill Proficiency:
      • Customer Support & Relationship Management
      •  Technical Troubleshooting & Repair
      • Collections & Financial Process Handling
      • Team Supervision & Performance Management
      • Administrative & Compliance Operations
    • Tech/Software Proficiency:
      • CRM & Booking Management Systems
      • API Feeds & Process Automation Tools
      • Microsoft Office Suite (Word, Excel, Outlook)
      • Back-Office & Collections Systems
    • Can start immediately.
    Predictive Index Behavioral Profile - Promoter

    Strongest Behaviors
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    Behavioral Summary

    Mark is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

    The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.


    Mark has a total of 8 years of experience as a CSR across different industries:  Pet-Friendly Hotel Services, Telecommunications (Australian Telco - Optus) Healthcare to name a few.  Mark demonstrates resilience and adaptability 
    through personal challenges while maintaining a professional career trajectory. A well-rounded candidate with a balance of professional and personal motivations, capable of contributing to a dynamic work environment.

    His rich experience in customer service, logistics, and healthcare roles positions him as a versatile candidate.
    His motivation stems from his family, ensuring a solid commitment to career growth and job performance.

    Mark is adept in the following: Booking management, lead conversion, customer inquiries, inbound/outbound calls, back-office
    processing

    CRM used:  Jarvis, KCI, K9 
    Google Entreprise Proficient.
    lead generation - 100 calls per day, phone and email 
    Inbound/outbound calls

    Predictive Index: Promoter

    Strongest Behavior : 
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters.
    • Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    • Proactively connects quickly to others; open and sharing.
    • Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume.
    • Enthusiastically persuades and motivates others considering their point of view and adjusting delivery.
    • Collaborative; usually works with and through others.
    • Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions.
    • Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals.
    • Promotes teamwork by actively sharing authority
    The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
     

    Employment History

    Customer Support Agent

    Industry:

    Hotel / Hospitality

    Employment Period:

    September 2024 to October 2024 (0 Months)

    Duties and Responsibilities:

    • Handle customer inquiries about pet-friendly hotel and cottage bookings
    • Check availability with hotels and provide quotes to customers
    • Convert leads by following up with customers via phone and email
    • Use CRM systems to track customer interactions and manage bookings
    • Process bookings through API feeds and request booking systems

    Ship Pending Officer

    Industry:

    Telecommunication

    Employment Period:

    September 2019 to April 2024 (55 Months)

    Duties and Responsibilities:

    Voice Agent - inbound, outbound calls as collection agent

    Liaison Officer

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    January 2009 to January 2010 (12 Months)

    Duties and Responsibilities:

    • Prepared weekly status reports and fulfilled other responsibilities as may be required by the management. 
    • Managed documents for filling, checked veracity and completeness information
    • Carried out filing of visa & insurance of the selected fit to work applicants.
    • Processed documents of selected and medically fit applicants for deployment.
    • Maintained cordial and on-going communication with the Philippine Overseas Employment Administration (POEA), DFA, and embassies.
    • Ensured complete and updated requirements and objectives set by the POEA, embassies and airline companies and effectively communicated such information to concerned management. 
    • Guaranteed/Ensured the confidentiality at all times of all information pertaining to the company's accounts including employers and applicant's data.
    • Assisted the applicants at the airport upon deployment as required.
    • Arranged and filed Job orders / Client accreditation, OEC Processing and License renewal at POEA 
    • Organized and filed visas at different embassies.

    Assistant Manager/Account Operator

    Industry:

    Transportation / Logistics

    Employment Period:

    January 2015 to January 2018 (36 Months)

    Duties and Responsibilities:

    • Controlled task allocation and monitored performance evaluation of team members 
    • Interviewed candidates and hired resources 
    • Conducted performance reviews of team members and identify areas of improvement, gave feedback and recommend promotions or salary increments
    • Provided an efficient working atmosphere to project teams and ensured objectives are met within stipulated time

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Tech

    Graduation Date:

    March 31, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Communication Skills, Collections, Travel,

    INTERMEDIATE ★★

      Office Administration

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16885669349
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: acer
    • Processor: Ryzen 5
    • Operating System: Windows 11

    All-inclusive Rate: USD $3.75/hr

    Czarina

    Candidate ID: 612474


    ADVANCED

      Accounting Reconciliation, Xero Accounting, Accounts Payable Management, Accounts Receivable Management...

    INTERMEDIATE

      Sales...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.81 per hour or $USD 936.46 per month

    Remote Staff Recruiter Comments

    Czarina is an experienced bookkeeping professional with over four years of experience supporting Australian clients across various industries, including real estate, sports management, and small-scale construction. She demonstrates strong technical proficiency in Xero, has a solid understanding of the Australian Taxation Office (ATO) regulations, and is confident in her ability to prepare and support BAS submissions under the cash basis accounting method.

    Technical & Work Experience:

    She has worked extensively with Australian SMEs, handling end-to-end bookkeeping processes such as:

    • Bank and credit card reconciliations (daily and monthly)

    • Accounts payable/receivable management

    • Invoice processing and document matching via Hubdoc integration with Xero

    • BAS preparation and adherence to GST regulations

    • Report generation and month-end financial summaries

    She also utilizes productivity tools such as Excel, OneNote, and digital calendars to manage multiple accounts concurrently, demonstrating strong organizational skills. She currently manages bookkeeping for a real estate development firm and has experience handling up to eight entities simultaneously.

    Her familiarity with construction-related bookkeeping, including contract management and invoice tracking, aligns well with the needs of the client in the civil construction sector.

    Predictive Index Behavioral Profile - Controller

    Strongest Behaviors

    • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
    • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
    • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
    • Impatient for results, puts pressure on themself and others for rapid implementation, and is far less productive when doing routine work.
    • Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
    Behavioral Summary

    Czarina is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

    A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.


    Employment History

    Sales Planning Specialist

    Industry:

    Manufacturing / Production

    Employment Period:

    January 2020 to December 2022 (35 Months)

    Duties and Responsibilities:

    • Processing of budget request and payables to the network.
    • Assist in the preparation of managerial reports.
    • Ensures smooth transaction of the activities, especially the relationship with the dealer network in accordance to retail promotional subsidy, sales incentives, and other marketing

    General Accounting Associate

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    May 2022 to August 2023 (15 Months)

    Duties and Responsibilities:

    • Processing overall accounting cycle, from analyzing transactions up to preparation of financial statement.
    • Preparing daily and monthly financial transactions with general ledger.
    • Managing and executing monthly analysis and reconciliation of balance sheet accounts, analyzes and prepare reports.
    • Preparation of monthly BAS Invoice Processing and preparing monthly Bank Reconciliation.
    • Assist in the annual audit reports of the client Process Improvement and Innovation

    Associate Accountant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2023 to May 2024 (8 Months)

    Duties and Responsibilities:

    • Processing of financial transactions including AP & AR, end of month review, and all reconciliations.
    • Manage and process payroll for all employment entities.
    • Manage and ensure compliance of BAS and GST.
    • Preparation of monthly financial reports including Profit and Loss, Balance Sheet, Cash Flow Statements, and other reports.
    • Investigate and answer adhoc queries relating to finance.

    Bookkeeper/Virtual Admin Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    December 2023 to October 2024 (10 Months)

    Duties and Responsibilities:

    • Processing Preliminary works (Bank Reconciliation, Income Statements, Trial Balance, and Cashflow.
    • Journal Posting Assist in the takeover of new Property (VA side) Collect, manage and maintain tenant and vendor certificates of insurance.
    • Maintain current and accurate tenant and vendor contact information.

    Associate Accountant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2023 to February 2025 (17 Months)

    Duties and Responsibilities:

    • Processing of financial transactions including AP & AR, end of month review, and all reconciliations.
    • Manage and process payroll for all employment entities.
    • Manage and ensure compliance of BAS and GST.
    • Preparation of monthly financial reports including Profit and Loss, Balance Sheet, Cash Flow Statements, and other reports.
    • Investigate and answer adhoc queries relating to finance.

    Bookkeeper

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    August 2023 to April 2025 (19 Months)

    Duties and Responsibilities:

    • Processing of monthly financial reports, reconciliation for various entities.
    • Process client invoices, including progress billing, change orders, and final invoices, in accordance with contract terms.
    • Preparation of monthly BASs for various entities.
    • Assist in tracking and managing job costing for each construction project, including labor, materials, subcontractor costs, and overhead.
    • General Administrative Support

    Associate Accountant

    Industry:

    Banking / Financial Services

    Employment Period:

    September 2023 to August 2025 (23 Months)

    Duties and Responsibilities:

    • Processing of financial transactions including AP & AR, end of month review, and all reconciliations.
    • Manage and process payroll for all employment entities.
    • Manage and ensure compliance of BAS and GST.
    • Preparation of monthly financial reports including Profit and Loss, Balance Sheet, Cash Flow Statements, and other reports.
    • Investigate and answer adhoc queries relating to finance.

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accountancy

    Graduation Date:

    December 31, 2018

    Located In:

    Philippines

    License and Certification: :

    XERO Advisor Certified
    XERO Payroll Certified


    Skills

    ADVANCED ★★★

      Accounting Reconciliation, Xero Accounting, Accounts Payable Management, Accounts Receivable Management, BAS Reporting, Australian GST, CRM, Financial Reports,

    INTERMEDIATE ★★

      Sales

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: N/A
    • Processor: N/A
    • Operating System: Windows 11

    All-inclusive Rate: USD $3.75/hr

    Czarina

    Candidate ID: 612474


    ADVANCED

      Accounting Reconciliation, Xero Accounting, Accounts Payable Management, Accounts Receivable Management...

    INTERMEDIATE

      Sales...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.81 per hour or $USD 936.46 per month

    Remote Staff Recruiter Comments

    Czarina is an experienced bookkeeping professional with over four years of experience supporting Australian clients across various industries, including real estate, sports management, and small-scale construction. She demonstrates strong technical proficiency in Xero, has a solid understanding of the Australian Taxation Office (ATO) regulations, and is confident in her ability to prepare and support BAS submissions under the cash basis accounting method.

    Technical & Work Experience:

    She has worked extensively with Australian SMEs, handling end-to-end bookkeeping processes such as:

    • Bank and credit card reconciliations (daily and monthly)

    • Accounts payable/receivable management

    • Invoice processing and document matching via Hubdoc integration with Xero

    • BAS preparation and adherence to GST regulations

    • Report generation and month-end financial summaries

    She also utilizes productivity tools such as Excel, OneNote, and digital calendars to manage multiple accounts concurrently, demonstrating strong organizational skills. She currently manages bookkeeping for a real estate development firm and has experience handling up to eight entities simultaneously.

    Her familiarity with construction-related bookkeeping, including contract management and invoice tracking, aligns well with the needs of the client in the civil construction sector.

    Predictive Index Behavioral Profile - Controller

    Strongest Behaviors

    • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
    • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
    • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
    • Impatient for results, puts pressure on themself and others for rapid implementation, and is far less productive when doing routine work.
    • Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
    Behavioral Summary

    Czarina is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

    A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.


    Employment History

    Sales Planning Specialist

    Industry:

    Manufacturing / Production

    Employment Period:

    January 2020 to December 2022 (35 Months)

    Duties and Responsibilities:

    • Processing of budget request and payables to the network.
    • Assist in the preparation of managerial reports.
    • Ensures smooth transaction of the activities, especially the relationship with the dealer network in accordance to retail promotional subsidy, sales incentives, and other marketing

    General Accounting Associate

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    May 2022 to August 2023 (15 Months)

    Duties and Responsibilities:

    • Processing overall accounting cycle, from analyzing transactions up to preparation of financial statement.
    • Preparing daily and monthly financial transactions with general ledger.
    • Managing and executing monthly analysis and reconciliation of balance sheet accounts, analyzes and prepare reports.
    • Preparation of monthly BAS Invoice Processing and preparing monthly Bank Reconciliation.
    • Assist in the annual audit reports of the client Process Improvement and Innovation

    Associate Accountant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2023 to May 2024 (8 Months)

    Duties and Responsibilities:

    • Processing of financial transactions including AP & AR, end of month review, and all reconciliations.
    • Manage and process payroll for all employment entities.
    • Manage and ensure compliance of BAS and GST.
    • Preparation of monthly financial reports including Profit and Loss, Balance Sheet, Cash Flow Statements, and other reports.
    • Investigate and answer adhoc queries relating to finance.

    Bookkeeper/Virtual Admin Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    December 2023 to October 2024 (10 Months)

    Duties and Responsibilities:

    • Processing Preliminary works (Bank Reconciliation, Income Statements, Trial Balance, and Cashflow.
    • Journal Posting Assist in the takeover of new Property (VA side) Collect, manage and maintain tenant and vendor certificates of insurance.
    • Maintain current and accurate tenant and vendor contact information.

    Associate Accountant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2023 to February 2025 (17 Months)

    Duties and Responsibilities:

    • Processing of financial transactions including AP & AR, end of month review, and all reconciliations.
    • Manage and process payroll for all employment entities.
    • Manage and ensure compliance of BAS and GST.
    • Preparation of monthly financial reports including Profit and Loss, Balance Sheet, Cash Flow Statements, and other reports.
    • Investigate and answer adhoc queries relating to finance.

    Bookkeeper

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    August 2023 to April 2025 (19 Months)

    Duties and Responsibilities:

    • Processing of monthly financial reports, reconciliation for various entities.
    • Process client invoices, including progress billing, change orders, and final invoices, in accordance with contract terms.
    • Preparation of monthly BASs for various entities.
    • Assist in tracking and managing job costing for each construction project, including labor, materials, subcontractor costs, and overhead.
    • General Administrative Support

    Associate Accountant

    Industry:

    Banking / Financial Services

    Employment Period:

    September 2023 to August 2025 (23 Months)

    Duties and Responsibilities:

    • Processing of financial transactions including AP & AR, end of month review, and all reconciliations.
    • Manage and process payroll for all employment entities.
    • Manage and ensure compliance of BAS and GST.
    • Preparation of monthly financial reports including Profit and Loss, Balance Sheet, Cash Flow Statements, and other reports.
    • Investigate and answer adhoc queries relating to finance.

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accountancy

    Graduation Date:

    December 31, 2018

    Located In:

    Philippines

    License and Certification: :

    XERO Advisor Certified
    XERO Payroll Certified


    Skills

    ADVANCED ★★★

      Accounting Reconciliation, Xero Accounting, Accounts Payable Management, Accounts Receivable Management, BAS Reporting, Australian GST, CRM, Financial Reports,

    INTERMEDIATE ★★

      Sales

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: N/A
    • Processor: N/A
    • Operating System: Windows 11

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.