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Lifetime support, dedicated account manager
by your side, every step of the way!

 

Hire World-Class, High Performing, Vetted Lead Generation Specialists.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

 

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Lead Generation Specialists.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire US Lead Generation Specialists

Consistent, qualified leads are the lifeblood of every growing business. Our remote lead generation specialists help you identify, attract, and nurture prospects through data-driven research, outbound outreach, and targeted campaigns so your sales team can focus on closing deals.

With skilled professionals managing your lead pipelines, you can boost conversion rates, shorten sales cycles, and scale your customer base without the overhead of full-time online staff. Turn your growth goals into measurable results with strategic, results-oriented support.

 

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Candidates:

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Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $9.80/hr

Cashmer

Candidate ID: 683435


ADVANCED

    Corporate Sales, B2B Marketing, B2C Marketing, Inbound Sales...

INTERMEDIATE

    Sales Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Eastern Standard Time Australian Western Standard Time Australian Central Standard Time New Zealand Daylight Time US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.81 per hour or $USD 1023.88 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

Cashmer brings with him over a decade of progressive leadership experience spanning Business Development, Sales, and General Management across the UAE and the Philippines. Throughout his career, he has developed strong expertise in lead generation, cold calling, client networking, and pipeline management. His day-to-day responsibilities often began with reviewing sales pipelines, following up with existing customers, and monitoring ongoing projects to ensure smooth progress toward closure. Beyond frontline sales activities, he has also taken a strategic role in leading cross-functional teams composed of engineers and IT professionals, ensuring that client requirements were fully met through technical solutions such as BOQs and system adjustments.

He has extensive hands-on experience in closing high-value sales and managing transactions across B2B, B2C, and B2E markets, while also cultivating long-term relationships with key vendors and clients. Over the years, he has held senior leadership positions that highlight his career growth, including serving as General Manager at Alpha CB International from 2019 to 2022, Senior Business Development Executive at Thakral IT Services from 2017 to 2019, and Senior Sales Executive at Dynamic World Computers from 2014 to 2017. These roles allowed him to demonstrate both operational oversight and strategic business development capabilities, including revenue growth, client retention, and market expansion.

Cashmer’s strong educational foundation includes a degree in Computer Systems Design and Programming from AMA-CLC (2001–2003), further supported by his secondary education at St. Scholastica’s Academy. To complement his professional experience, he has earned certifications in Google Digital Marketing and HP Networking, both of which have enhanced his ability to merge technical knowledge with modern business development and digital sales practices. This blend of technical expertise, leadership experience, and formal training underscores his readiness to contribute to growth-oriented business development roles.

 

1. Career Highlights / Relevant Projects

  • Successfully managed enterprise clients (10+ accounts), eventually delegating small accounts to a sales team he supervised.
  • Consistently drove new business development, market expansion, and customer engagement strategies while maintaining existing accounts.
  • Directed full company operations (sales, finance, strategic growth) as General Manager, overseeing long-term partnerships and revenue generation.
  • Dealt with international clients, including Canadian and Australian accounts, and collaborated with distributors and vendors to deliver complete IT solutions.
  • Actively engaged in sales forecasting, quota management, and project oversight, ensuring timely delivery and client satisfaction.

 

2. Skill Proficiency + Tech / Software Proficiency

  • Strong sales and communication skills with expertise in B2B, B2C, and B2E sales management.
  • Proficient in Salesforce CRM for lead and account management, Tally for accounting-related tasks, and Excel for reporting and sales tracking (daily pipeline updates, forecasts).
  • Familiar with Monday.com project management platform and other digital productivity tools (calendar management, online collaboration).
  • Demonstrates adaptability across analog and digital sales approaches, balancing traditional networking with modern digital lead generation.
  • Recognized for creative design and digital marketing skills, with experience in content creation and collaborations with international brands

 

She can start immediately.

Predictive Index Behavioral Profile: Specialist

 

Strongest behavior:

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

 

Behavioral Summary:

  • Cashmer is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
  • Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Cashmer, who takes responsibilities very seriously.
  • With experience and/or training, Cashmer will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Cashmer is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
  • Cashmer is a highly experienced outbound sales professional with over a decade of hands-on B2B and B2C selling experience across the tech, digital marketing, and IT service sectors—making her a strong fit for full-cycle sales responsibilities.
  • She has a proven track record managing cold outreach campaigns using LinkedIn, email marketing tools, SMS, and phone calls.
  • Cashmer has worked in quota-driven environments and is confident prospecting and converting leads into long-term customers.
  • She has a consultative approach to selling—prioritizing the customer's needs and providing value first over aggressive tactics, which aligns perfectly with mission-driven marketing/sales.
  • In her prior roles as General Manager and Senior Business Development Executive, she was responsible not just for sales but for creating and refining sales systems, collaborating with leadership, and contributing strategically to business growth.
  • She’s also familiar with pipeline ownership using CRMs like Salesforce and Tally, managing lead urgency, follow-up schedules, and performance metrics.
  • Cashmer expressed strong interest in working with a purpose-driven company.
  • She is confident, technically capable, and proactive—ready to start immediately, open to the AU shift, and amenable to part-time with the possibility of transitioning to full-time.
Predictive Index Behavioral Profile – Specialist

Strongest Behaviors:

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new relationships.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks are completed to standard.
  • Cautious and by-the-book; follows established plans to avoid errors and bases decisions on researched evidence.
  • Focused on operational excellence and efficiency; motivated by delivering accurate, timely work.

Behavioral Summary:

Cashmer is a highly conscientious and disciplined individual who approaches her work with thoroughness, care, and precision. She is exacting in her execution and relies on established systems, structured workflows, and clear expectations to perform at her best. Her reserved but sincere communication style makes her reliable and trustworthy in delivering high-quality, consistent output. She thrives in environments where accuracy, planning, and integrity are paramount—and her mindset is well suited to a structured, fast-paced remote sales operation.


Employment History

General Manager

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2019 to May 2022 (35 Months)

Duties and Responsibilities:

  • This role overlooks the entire operations of the company.

Senior Business Development Executive

Industry:

Computer / Information Technology (Hardware)

Employment Period:

October 2017 to June 2019 (20 Months)

Duties and Responsibilities:

  • This role involves new business development, client retention, business development, planning and research, project and account management working with a team of technicians and engineers and back office support, vendors/brands and distributors.
  • Defines long-term organizational strategic goals, builds key customer relationships and identifies business opportunities, closes business deals and maintains extensive knowledge of current market conditions.

Senior Sales Executive

Industry:

Computer / Information Technology (Hardware)

Employment Period:

August 2014 to September 2017 (37 Months)

Duties and Responsibilities:

  • This role involves new business development, client retention, business development, planning and research, project and account management working with a team of technicians and engineers and back office support, vendors/brands and distributors.
  • Defines long-term organizational strategic goals, builds key customer relationships and identifies business opportunities, closes business deals and maintains extensive knowledge of current market conditions.

Corporate Account Manager

Industry:

Computer / Information Technology (Hardware)

Employment Period:

May 2012 to May 2014 (24 Months)

Duties and Responsibilities:

  • This role involves managing a portfolio of accounts, delivering presentations of cost effective printing solutions by the use of remanufactured toners to clientele.
  • Reselling of Hardware and IT

Inside Sales Executive

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

May 2011 to April 2012 (10 Months)

Duties and Responsibilities:

  • This role involves maintenance of key metrics level to meet minimum activity requirements (call volume) on a consistent basis from the in house customer relationship management database.
  • Maintain sales database including setting tasks for follow-up.
  • Consistently increase revenue using various tools and methods.
  • Including cold-calling, prospecting and other sales resource to schedule appointments.

Inside Sales Executive

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

June 2011 to May 2012 (11 Months)

Duties and Responsibilities:

  • Executed outbound sales strategies, cold calling, and lead generation.
  • Maintained CRM systems and set up sales follow-up tasks.

Inside Sales Executive

Industry:

Employment Period:

June 2011 to May 2012 (11 Months)

Duties and Responsibilities:

UAE Executed outbound sales strategies, cold calling, and lead generation. Maintained CRM systems and set up sales follow-up tasks.

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2022 to April 2023 (6 Months)

Duties and Responsibilities:

  • Assisted customers with troubleshooting internet, TV, phone, and home security services.
  • Resolved connectivity issues, guided modem/router setups, and handled service outages.
  • Delivered high-quality support while ensuring customer satisfaction and adherence to performance metrics.

Technical Support

Industry:

Employment Period:

October 2022 to April 2023 (6 Months)

Duties and Responsibilities:

Philippines Assisted customers with troubleshooting internet, TV, phone, and home security services. Resolved connectivity issues, guided modem/router setups, and handled service outages. Delivered high-quality support while ensuring customer satisfaction and adherence to performance metrics.

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2024 to December 2024 (6 Months)

Duties and Responsibilities:

  • Provided front-line support for Metro PCS customers, troubleshooting mobile device, network, and account-related issues.
  • Assisted with device configuration, service activation, and billing inquiries while delivering excellent customer service in a fast-paced environment.

Technical Support

Industry:

Employment Period:

June 2024 to December 2024 (6 Months)

Duties and Responsibilities:

Philippines Provided front-line support for MetroPCS customers, troubleshooting mobile device, network, and account-related issues. Assisted with device configuration, service activation, and billing inquiries while delivering excellent customer service in a fast-paced environment.

NOC Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2024 to August 2025 (9 Months)

Duties and Responsibilities:

  • Monitored and maintained VoIP infrastructure, resolving call quality, latency, and connectivity issues.
  • Performed real-time troubleshooting, escalated critical incidents, and ensured 24/7 uptime.
  • Utilized SIP, RTP, and network tools to analyze and optimize service performance.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Systems Design and Programming

Graduation Date:

February 28, 2003

Located In:

Philippines

License and Certification: :

Best in Thesis Award

Field of Study:

Computer Science/Information Technology

Major:

Computer Systems Design

Graduation Date:

January 1, 2003

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Corporate Sales, B2B Marketing, B2C Marketing, Inbound Sales, Outbound Sales, Sales, Sales Management, Sales operations, Email Marketing, Marketing, Canva,

INTERMEDIATE ★★

    Sales Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17944080986
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $9.80/hr

Cashmer

Candidate ID: 683435


ADVANCED

    Corporate Sales, B2B Marketing, B2C Marketing, Inbound Sales...

INTERMEDIATE

    Sales Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Eastern Standard Time Australian Western Standard Time Australian Central Standard Time New Zealand Daylight Time US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.81 per hour or $USD 1023.88 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

Cashmer brings with him over a decade of progressive leadership experience spanning Business Development, Sales, and General Management across the UAE and the Philippines. Throughout his career, he has developed strong expertise in lead generation, cold calling, client networking, and pipeline management. His day-to-day responsibilities often began with reviewing sales pipelines, following up with existing customers, and monitoring ongoing projects to ensure smooth progress toward closure. Beyond frontline sales activities, he has also taken a strategic role in leading cross-functional teams composed of engineers and IT professionals, ensuring that client requirements were fully met through technical solutions such as BOQs and system adjustments.

He has extensive hands-on experience in closing high-value sales and managing transactions across B2B, B2C, and B2E markets, while also cultivating long-term relationships with key vendors and clients. Over the years, he has held senior leadership positions that highlight his career growth, including serving as General Manager at Alpha CB International from 2019 to 2022, Senior Business Development Executive at Thakral IT Services from 2017 to 2019, and Senior Sales Executive at Dynamic World Computers from 2014 to 2017. These roles allowed him to demonstrate both operational oversight and strategic business development capabilities, including revenue growth, client retention, and market expansion.

Cashmer’s strong educational foundation includes a degree in Computer Systems Design and Programming from AMA-CLC (2001–2003), further supported by his secondary education at St. Scholastica’s Academy. To complement his professional experience, he has earned certifications in Google Digital Marketing and HP Networking, both of which have enhanced his ability to merge technical knowledge with modern business development and digital sales practices. This blend of technical expertise, leadership experience, and formal training underscores his readiness to contribute to growth-oriented business development roles.

 

1. Career Highlights / Relevant Projects

  • Successfully managed enterprise clients (10+ accounts), eventually delegating small accounts to a sales team he supervised.
  • Consistently drove new business development, market expansion, and customer engagement strategies while maintaining existing accounts.
  • Directed full company operations (sales, finance, strategic growth) as General Manager, overseeing long-term partnerships and revenue generation.
  • Dealt with international clients, including Canadian and Australian accounts, and collaborated with distributors and vendors to deliver complete IT solutions.
  • Actively engaged in sales forecasting, quota management, and project oversight, ensuring timely delivery and client satisfaction.

 

2. Skill Proficiency + Tech / Software Proficiency

  • Strong sales and communication skills with expertise in B2B, B2C, and B2E sales management.
  • Proficient in Salesforce CRM for lead and account management, Tally for accounting-related tasks, and Excel for reporting and sales tracking (daily pipeline updates, forecasts).
  • Familiar with Monday.com project management platform and other digital productivity tools (calendar management, online collaboration).
  • Demonstrates adaptability across analog and digital sales approaches, balancing traditional networking with modern digital lead generation.
  • Recognized for creative design and digital marketing skills, with experience in content creation and collaborations with international brands

 

She can start immediately.

Predictive Index Behavioral Profile: Specialist

 

Strongest behavior:

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

 

Behavioral Summary:

  • Cashmer is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
  • Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Cashmer, who takes responsibilities very seriously.
  • With experience and/or training, Cashmer will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Cashmer is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
  • Cashmer is a highly experienced outbound sales professional with over a decade of hands-on B2B and B2C selling experience across the tech, digital marketing, and IT service sectors—making her a strong fit for full-cycle sales responsibilities.
  • She has a proven track record managing cold outreach campaigns using LinkedIn, email marketing tools, SMS, and phone calls.
  • Cashmer has worked in quota-driven environments and is confident prospecting and converting leads into long-term customers.
  • She has a consultative approach to selling—prioritizing the customer's needs and providing value first over aggressive tactics, which aligns perfectly with mission-driven marketing/sales.
  • In her prior roles as General Manager and Senior Business Development Executive, she was responsible not just for sales but for creating and refining sales systems, collaborating with leadership, and contributing strategically to business growth.
  • She’s also familiar with pipeline ownership using CRMs like Salesforce and Tally, managing lead urgency, follow-up schedules, and performance metrics.
  • Cashmer expressed strong interest in working with a purpose-driven company.
  • She is confident, technically capable, and proactive—ready to start immediately, open to the AU shift, and amenable to part-time with the possibility of transitioning to full-time.
Predictive Index Behavioral Profile – Specialist

Strongest Behaviors:

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new relationships.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks are completed to standard.
  • Cautious and by-the-book; follows established plans to avoid errors and bases decisions on researched evidence.
  • Focused on operational excellence and efficiency; motivated by delivering accurate, timely work.

Behavioral Summary:

Cashmer is a highly conscientious and disciplined individual who approaches her work with thoroughness, care, and precision. She is exacting in her execution and relies on established systems, structured workflows, and clear expectations to perform at her best. Her reserved but sincere communication style makes her reliable and trustworthy in delivering high-quality, consistent output. She thrives in environments where accuracy, planning, and integrity are paramount—and her mindset is well suited to a structured, fast-paced remote sales operation.


Employment History

General Manager

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2019 to May 2022 (35 Months)

Duties and Responsibilities:

  • This role overlooks the entire operations of the company.

Senior Business Development Executive

Industry:

Computer / Information Technology (Hardware)

Employment Period:

October 2017 to June 2019 (20 Months)

Duties and Responsibilities:

  • This role involves new business development, client retention, business development, planning and research, project and account management working with a team of technicians and engineers and back office support, vendors/brands and distributors.
  • Defines long-term organizational strategic goals, builds key customer relationships and identifies business opportunities, closes business deals and maintains extensive knowledge of current market conditions.

Senior Sales Executive

Industry:

Computer / Information Technology (Hardware)

Employment Period:

August 2014 to September 2017 (37 Months)

Duties and Responsibilities:

  • This role involves new business development, client retention, business development, planning and research, project and account management working with a team of technicians and engineers and back office support, vendors/brands and distributors.
  • Defines long-term organizational strategic goals, builds key customer relationships and identifies business opportunities, closes business deals and maintains extensive knowledge of current market conditions.

Corporate Account Manager

Industry:

Computer / Information Technology (Hardware)

Employment Period:

May 2012 to May 2014 (24 Months)

Duties and Responsibilities:

  • This role involves managing a portfolio of accounts, delivering presentations of cost effective printing solutions by the use of remanufactured toners to clientele.
  • Reselling of Hardware and IT

Inside Sales Executive

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

May 2011 to April 2012 (10 Months)

Duties and Responsibilities:

  • This role involves maintenance of key metrics level to meet minimum activity requirements (call volume) on a consistent basis from the in house customer relationship management database.
  • Maintain sales database including setting tasks for follow-up.
  • Consistently increase revenue using various tools and methods.
  • Including cold-calling, prospecting and other sales resource to schedule appointments.

Inside Sales Executive

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

June 2011 to May 2012 (11 Months)

Duties and Responsibilities:

  • Executed outbound sales strategies, cold calling, and lead generation.
  • Maintained CRM systems and set up sales follow-up tasks.

Inside Sales Executive

Industry:

Employment Period:

June 2011 to May 2012 (11 Months)

Duties and Responsibilities:

UAE Executed outbound sales strategies, cold calling, and lead generation. Maintained CRM systems and set up sales follow-up tasks.

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2022 to April 2023 (6 Months)

Duties and Responsibilities:

  • Assisted customers with troubleshooting internet, TV, phone, and home security services.
  • Resolved connectivity issues, guided modem/router setups, and handled service outages.
  • Delivered high-quality support while ensuring customer satisfaction and adherence to performance metrics.

Technical Support

Industry:

Employment Period:

October 2022 to April 2023 (6 Months)

Duties and Responsibilities:

Philippines Assisted customers with troubleshooting internet, TV, phone, and home security services. Resolved connectivity issues, guided modem/router setups, and handled service outages. Delivered high-quality support while ensuring customer satisfaction and adherence to performance metrics.

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2024 to December 2024 (6 Months)

Duties and Responsibilities:

  • Provided front-line support for Metro PCS customers, troubleshooting mobile device, network, and account-related issues.
  • Assisted with device configuration, service activation, and billing inquiries while delivering excellent customer service in a fast-paced environment.

Technical Support

Industry:

Employment Period:

June 2024 to December 2024 (6 Months)

Duties and Responsibilities:

Philippines Provided front-line support for MetroPCS customers, troubleshooting mobile device, network, and account-related issues. Assisted with device configuration, service activation, and billing inquiries while delivering excellent customer service in a fast-paced environment.

NOC Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2024 to August 2025 (9 Months)

Duties and Responsibilities:

  • Monitored and maintained VoIP infrastructure, resolving call quality, latency, and connectivity issues.
  • Performed real-time troubleshooting, escalated critical incidents, and ensured 24/7 uptime.
  • Utilized SIP, RTP, and network tools to analyze and optimize service performance.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Systems Design and Programming

Graduation Date:

February 28, 2003

Located In:

Philippines

License and Certification: :

Best in Thesis Award

Field of Study:

Computer Science/Information Technology

Major:

Computer Systems Design

Graduation Date:

January 1, 2003

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Corporate Sales, B2B Marketing, B2C Marketing, Inbound Sales, Outbound Sales, Sales, Sales Management, Sales operations, Email Marketing, Marketing, Canva,

INTERMEDIATE ★★

    Sales Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17944080986
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $8.79/hr

Inri

Candidate ID: 662877


ADVANCED

    Administrative Support, B2B Lead Generation, Business Development, B2C Lead Generation...

INTERMEDIATE

    Inbound Sales...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

Overall Profile
  • Experienced VA with background in lead generation, email marketing, and social media management.

  • Strong familiarity with Zoho (client-required CRM).

  • Hands-on experience with organic lead generation.

  • Multi-platform social media exposure.

Lead Generation & Database Building
  • Has prior experience with inbound and outbound lead generation, including:

    • Google search for potential business prospects

    • Manual qualification of leads and digital generation via LinkedIn Sales Nav, Apollo, etc.

CRM & Email Marketing (Zoho Experience)
  • Created email campaigns within Zoho u

  • Handled database segmentation and campaign distribution

Social Media & Content Support
  • Experience managing:

    • Facebook

    • Instagram

    • TikTok

    • LinkedIn

  • Uses tools such as:

    • Canva

    • CapCut

  • Able to create content based on provided niche/category guidelines.

  • Comfortable adapting to existing brand voice and prior content samples.

  • Experience appears practical and execution-based rather than strategy-heavy.


Employment History

Business Development Representative BDR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2023 to April 2025 (25 Months)

Duties and Responsibilities:

  • Lead Generation: Identify and qualify potential leads through various channels such as cold calling, email outreach, and social media.
  • Client Engagement: Build relationships with prospects by understanding their needs and presenting tailored solutions.
  • Appointment Setting: Schedule meetings or calls between qualified leads and senior sales representatives or account managers.
  • Market Research: Analyze market trends, competitor activities, and customer preferences to identify new business opportunities.
  • CRM Management: Maintain accurate records of leads, interactions, and sales progress using tools like Salesforce or HubSpot.

General VA

Industry:

Property / Real Estate

Employment Period:

August 2021 to October 2022 (14 Months)

Duties and Responsibilities:

  • Scheduled client meetings, showings, and open houses Managed broker calendar, team appointments, and time blocks
  • Responded to client inquiries and sent reminders via phone, email, and text Listed properties on MLS and RE/MAX platforms with photos and descriptions Coordinated with photographers, stagers, and inspectors
  • Handled contracts, tracked deadlines, and supported transactions through closing
  • Managed client database: organized leads, set follow-ups, and maintained accurate contact records
  • Supported marketing: social media posts, email campaigns, flyers
  • Maintained broker inbox, digital files, and general admin duties
  • Scheduled and prepared for open houses, client events, and vendor coordination

Property Manager

Industry:

Property / Real Estate

Employment Period:

October 2017 to July 2021 (45 Months)

Duties and Responsibilities:

  • Scheduled client meetings, open houses, and property showings
  • Coordinated internal team meetings and broker appointments
  • Managed time blocks for prospecting, follow-ups, and admin work
  • Responded to buyer/seller inquiries via phone, email, or text
  • Followed up with leads and maintained regular client contact
  • Sent reminders for appointments, deadlines, and document signing
  • Prepared property listings on the MLS
  • Uploaded photos, property descriptions, and pricing info
  • Coordinated with photographers, stagers, and inspectors
  • Created and updated listing presentations and CMA reports ntered and managed leads in CRM systems (e.g., kvCORE, BoomTown, Follow Up Boss)
  • Assigned follow-up tasks and tagged leads for campaigns
  • Sent newsletters, drip campaigns, and market updates
  • Generating and sending invoices to clients after jobs are completed
  • Tracking appointments, follow-ups, and job statuses

Project Manager

Industry:

Others

Employment Period:

June 2013 to August 2015 (26 Months)

Duties and Responsibilities:

  • Email Support: Assisted clients with administrative tasks while ensuring timely responses to inquiries.
  • Client Communication Specialist: Acted as a liaison between clients and teams to ensure smooth collaboration.
  • Team Coaching & Monitoring: Supervised team performance, provided training sessions, and ensured adherence to KPIs.
  • Client & Applicant Interviews: Conducted assessments for hiring or service suitability.
  • Appointment Setter & Lead Generation: Generated leads and scheduled appointments in industries like real estate, Medicare, life insurance, and sales marketing.

Online Virtual Assistance AND Appointment Setter

Industry:

Others

Employment Period:

September 2012 to May 2013 (8 Months)

Duties and Responsibilities:

  • Email Support: Delivered remote support services tailored to client needs. Client
  • Communication Specialist: Maintained strong relationships through effective communication strategies.
  • Social Media Management (SEO): Managed social media accounts by creating content and optimizing profiles for visibility.
  • Lead Generation & Calls: Conducted inbound/outbound calls for real estate, Medicare, life insurance, loans, and personal assistance.

Operations Supervisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2010 to August 2012 (24 Months)

Duties and Responsibilities:

  • Team Statistics Monitoring: Tracked team performance metrics to ensure targets were met consistently.
  • Administrative Tasks: Coordinated schedules and prepared reports for management review.
  • Team & Individual Coaching: Provided guidance to team members to improve performance and resolve issues effectively.
  • Escalation Support: Handled escalated cases to ensure customer satisfaction. Managed customer inquiries efficiently while building strong relationships to ensure repeat business.

Financial Support Representative

Industry:

Banking / Financial Services

Employment Period:

February 2008 to January 2009 (11 Months)

Duties and Responsibilities:

  • Assisted clients with financial inquiries related to banking products while ensuring compliance with company policies.

Customer Service Representative Team Star Advisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2007 to January 2008 (12 Months)

Duties and Responsibilities:

  • Delivered exceptional customer service while mentoring team members as a Star Advisor.

Technical Support Representative

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2006 to December 2007 (23 Months)

Duties and Responsibilities:

  • Provided technical assistance for software/hardware issues while maintaining high customer satisfaction rates.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2003 to June 2005 (19 Months)

Duties and Responsibilities:

  • Managed customer relationships, automated sales processes, and tracked customer interactions effectively.
  • Provided customer support and ticket management to improve service efficiency. Used for lead management, marketing automation, and client communication.  Designed and managed websites, blogs, and landing pages. 
  • Ensured content originality by detecting plagiarism.
  • Scheduled and managed social media posts across multiple platforms. 
  • Created email marketing campaigns to engage audiences.
  • Organized tasks, tracked project progress, and collaborated with teams. 
  • Facilitated team communication and collaboration in real-time Administrative and Streamlined document management and scheduling.
  • Managed passwords securely across multiple accounts.
  • Used for event planning and resource management.
  • Created documents, spreadsheets, and presentations.

Education History

Field of Study:

Medical Science

Major:

Physical Therapy

Graduation Date:

April 7, 1999

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Support, B2B Lead Generation, Business Development, B2C Lead Generation, SEO, Zoho CRM, Zoho,

INTERMEDIATE ★★

    Inbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: HP
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

Inri

Candidate ID: 662877


ADVANCED

    Administrative Support, B2B Lead Generation, Business Development, B2C Lead Generation...

INTERMEDIATE

    Inbound Sales...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

Overall Profile
  • Experienced VA with background in lead generation, email marketing, and social media management.

  • Strong familiarity with Zoho (client-required CRM).

  • Hands-on experience with organic lead generation.

  • Multi-platform social media exposure.

Lead Generation & Database Building
  • Has prior experience with inbound and outbound lead generation, including:

    • Google search for potential business prospects

    • Manual qualification of leads and digital generation via LinkedIn Sales Nav, Apollo, etc.

CRM & Email Marketing (Zoho Experience)
  • Created email campaigns within Zoho u

  • Handled database segmentation and campaign distribution

Social Media & Content Support
  • Experience managing:

    • Facebook

    • Instagram

    • TikTok

    • LinkedIn

  • Uses tools such as:

    • Canva

    • CapCut

  • Able to create content based on provided niche/category guidelines.

  • Comfortable adapting to existing brand voice and prior content samples.

  • Experience appears practical and execution-based rather than strategy-heavy.


Employment History

Business Development Representative BDR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2023 to April 2025 (25 Months)

Duties and Responsibilities:

  • Lead Generation: Identify and qualify potential leads through various channels such as cold calling, email outreach, and social media.
  • Client Engagement: Build relationships with prospects by understanding their needs and presenting tailored solutions.
  • Appointment Setting: Schedule meetings or calls between qualified leads and senior sales representatives or account managers.
  • Market Research: Analyze market trends, competitor activities, and customer preferences to identify new business opportunities.
  • CRM Management: Maintain accurate records of leads, interactions, and sales progress using tools like Salesforce or HubSpot.

General VA

Industry:

Property / Real Estate

Employment Period:

August 2021 to October 2022 (14 Months)

Duties and Responsibilities:

  • Scheduled client meetings, showings, and open houses Managed broker calendar, team appointments, and time blocks
  • Responded to client inquiries and sent reminders via phone, email, and text Listed properties on MLS and RE/MAX platforms with photos and descriptions Coordinated with photographers, stagers, and inspectors
  • Handled contracts, tracked deadlines, and supported transactions through closing
  • Managed client database: organized leads, set follow-ups, and maintained accurate contact records
  • Supported marketing: social media posts, email campaigns, flyers
  • Maintained broker inbox, digital files, and general admin duties
  • Scheduled and prepared for open houses, client events, and vendor coordination

Property Manager

Industry:

Property / Real Estate

Employment Period:

October 2017 to July 2021 (45 Months)

Duties and Responsibilities:

  • Scheduled client meetings, open houses, and property showings
  • Coordinated internal team meetings and broker appointments
  • Managed time blocks for prospecting, follow-ups, and admin work
  • Responded to buyer/seller inquiries via phone, email, or text
  • Followed up with leads and maintained regular client contact
  • Sent reminders for appointments, deadlines, and document signing
  • Prepared property listings on the MLS
  • Uploaded photos, property descriptions, and pricing info
  • Coordinated with photographers, stagers, and inspectors
  • Created and updated listing presentations and CMA reports ntered and managed leads in CRM systems (e.g., kvCORE, BoomTown, Follow Up Boss)
  • Assigned follow-up tasks and tagged leads for campaigns
  • Sent newsletters, drip campaigns, and market updates
  • Generating and sending invoices to clients after jobs are completed
  • Tracking appointments, follow-ups, and job statuses

Project Manager

Industry:

Others

Employment Period:

June 2013 to August 2015 (26 Months)

Duties and Responsibilities:

  • Email Support: Assisted clients with administrative tasks while ensuring timely responses to inquiries.
  • Client Communication Specialist: Acted as a liaison between clients and teams to ensure smooth collaboration.
  • Team Coaching & Monitoring: Supervised team performance, provided training sessions, and ensured adherence to KPIs.
  • Client & Applicant Interviews: Conducted assessments for hiring or service suitability.
  • Appointment Setter & Lead Generation: Generated leads and scheduled appointments in industries like real estate, Medicare, life insurance, and sales marketing.

Online Virtual Assistance AND Appointment Setter

Industry:

Others

Employment Period:

September 2012 to May 2013 (8 Months)

Duties and Responsibilities:

  • Email Support: Delivered remote support services tailored to client needs. Client
  • Communication Specialist: Maintained strong relationships through effective communication strategies.
  • Social Media Management (SEO): Managed social media accounts by creating content and optimizing profiles for visibility.
  • Lead Generation & Calls: Conducted inbound/outbound calls for real estate, Medicare, life insurance, loans, and personal assistance.

Operations Supervisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2010 to August 2012 (24 Months)

Duties and Responsibilities:

  • Team Statistics Monitoring: Tracked team performance metrics to ensure targets were met consistently.
  • Administrative Tasks: Coordinated schedules and prepared reports for management review.
  • Team & Individual Coaching: Provided guidance to team members to improve performance and resolve issues effectively.
  • Escalation Support: Handled escalated cases to ensure customer satisfaction. Managed customer inquiries efficiently while building strong relationships to ensure repeat business.

Financial Support Representative

Industry:

Banking / Financial Services

Employment Period:

February 2008 to January 2009 (11 Months)

Duties and Responsibilities:

  • Assisted clients with financial inquiries related to banking products while ensuring compliance with company policies.

Customer Service Representative Team Star Advisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2007 to January 2008 (12 Months)

Duties and Responsibilities:

  • Delivered exceptional customer service while mentoring team members as a Star Advisor.

Technical Support Representative

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2006 to December 2007 (23 Months)

Duties and Responsibilities:

  • Provided technical assistance for software/hardware issues while maintaining high customer satisfaction rates.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2003 to June 2005 (19 Months)

Duties and Responsibilities:

  • Managed customer relationships, automated sales processes, and tracked customer interactions effectively.
  • Provided customer support and ticket management to improve service efficiency. Used for lead management, marketing automation, and client communication.  Designed and managed websites, blogs, and landing pages. 
  • Ensured content originality by detecting plagiarism.
  • Scheduled and managed social media posts across multiple platforms. 
  • Created email marketing campaigns to engage audiences.
  • Organized tasks, tracked project progress, and collaborated with teams. 
  • Facilitated team communication and collaboration in real-time Administrative and Streamlined document management and scheduling.
  • Managed passwords securely across multiple accounts.
  • Used for event planning and resource management.
  • Created documents, spreadsheets, and presentations.

Education History

Field of Study:

Medical Science

Major:

Physical Therapy

Graduation Date:

April 7, 1999

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Support, B2B Lead Generation, Business Development, B2C Lead Generation, SEO, Zoho CRM, Zoho,

INTERMEDIATE ★★

    Inbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: HP
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.28/hr

Jeniffer

Candidate ID: 662092


ADVANCED

    Communication Skills, Contact Verification...

INTERMEDIATE

    Administrative Skills, Administrative Support, Google Drive, Google Calendar...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

  • Jeniffer is a seasoned professional with a solid background in both the BPO industry and ESL education. She brings over a decade of combined experience in customer service, lead generation, appointment setting, and virtual assistance.
  • Most recently, she has been working in a lead generation role for a U.S.-based digital agency where she handles high-volume of outbound calls (200–300 per day), conducts qualification interviews and transfers leads to partners across industries such as insurance, education, and finance.
  • Jeniffer is proficient in using Genesis and CRMs.
  • She is available immediately for a full-time work and has expressed preference in a day shift role.
  • Predictive Index Behavioral Profile - Adapter
  • Strongest Behaviors
    • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
    • Relatively independent in thinking and action; often comfortable taking action without input from others. An analytical and private person.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
  • Behavior Summary
    • In most circumstances, Jeniffer is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, her behavior may come across as challenging the status quo, and at times, she is comfortable following the rules. Upon completing a task, she will exhibit a higher degree of sociability, yet when facing an impending challenge, she is more likely to exhibit a reserved and serious persona. Working under pressure is usually not a problem, yet she generally prefers a degree of predictability.

Employment History

Marketing and Admin Staff

Industry:

Manufacturing / Production

Employment Period:

December 2002 to July 2004 (19 Months)

Duties and Responsibilities:

  • Keep records of data from the Retail and Sales department
  • Review the accuracy of all supporting documents before they are forwarded to the concerned team
  • Monitor and archive documents related to invoices

Admin Assistant

Industry:

Accounting / Audit / Tax

Employment Period:

December 2001 to December 2002 (12 Months)

Duties and Responsibilities:

  • Maintain records of taxes, permits, and other important documents for clients
  • Organize and manage the manager's schedule, including appointments, meetings, and deadlines
  • Track and monitor receipts as well as check payments for accurate financial record-keeping
  • Assist the manager during meetings by preparing agenda, taking minutes, and ensuring follow-up on action items

Production Assistant

Industry:

Entertainment / Media

Employment Period:

January 2001 to December 2002 (23 Months)

Duties and Responsibilities:

  • Print and distribute daily paperwork (e.g. scripts, call sheets)
  • Act as a runner distributing messages or items within film crew and cast
  • Perform administrative work (answering phones, paperwork etc.)
  • Note taker of field reporters' news bits.

Lead Generation Verifier/Transfer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2025 to April 2025 (1 Months)

Duties and Responsibilities:

  • Handling and verifying 200 to 300 volume calls to transfer to our clients’ advisories and specialists
  • Handling multiple accounts not limited to education programs, insurance, loans, and legal services.

Lead Generation/Appointment Setter

Industry:

Consulting (Business & Management)

Employment Period:

June 2019 to November 2019 (5 Months)

Duties and Responsibilities:

  • Setting appointments with salon and spa owners to advertise their social media pages on Facebook
  • Posting advertisements on social media

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2015 to November 2015 (5 Months)

Duties and Responsibilities:

  • Identifies, investigates, and resolves users' problems with their NBN connection
  • Consults users to determine steps and procedures taken to identify and resolve the problem

Customer Service/Sales Specialist

Industry:

Telecommunication

Employment Period:

December 2012 to October 2013 (10 Months)

Duties and Responsibilities:

  • Conducted proactive consultative needs analysis for new and existing customers, developing product solutions that met the needs of each customer.
  • Achieved sales standards set for the department by effectively communicating marketing campaigns and promotions to customers.

Connect Sales Specialist

Industry:

Oil / Gas / Petroleum

Employment Period:

January 2005 to July 2005 (6 Months)

Duties and Responsibilities:

  • Conduct outbound calls to prospective clients of natural gas
  • Set appointments or close deals with clients
  • Identify customer needs and communicating the client’s value proposition
  • Utilize CRM and data entry systems.

Sales Specialist

Industry:

Consulting (Business & Management)

Employment Period:

August 2004 to January 2005 (5 Months)

Duties and Responsibilities:

  • Contact prospective customers of credit cards and initiating outbound phone calls.
  • Understanding and promoting the company’s products and services
  • Working with the company’s software to log customer interactions and maintain customer records.

Tutor

Industry:

Education

Employment Period:

January 2015 to Present

Duties and Responsibilities:

  • Handle lessons to adult learners of English in Korea and Japan using Zoom and Skype platforms.
  • Proofreading the AI test program for learners

Tutor

Industry:

Education

Employment Period:

December 2013 to June 2015 (18 Months)

Duties and Responsibilities:

  • Handle English lessons to young Chinese students using the AC platform.

Tutor

Industry:

Education

Employment Period:

February 2005 to February 2007 (24 Months)

Duties and Responsibilities:

  • Conduct English lessons for young Korean learners and providing monthly feedback on their performance.

Education History

Field of Study:

Advertising/Media

Major:

Mass Communications

Graduation Date:

December 31, 2000

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Communication SkillsContact Verification

INTERMEDIATE ★★

    Administrative SkillsAdministrative SupportGoogle DriveGoogle CalendarGoogle Docs

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17645666059
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Acer DESKTOP-VH4VQTL
  • Processor: AMD Ryzen 3 PRO 4350G with Radeon Graphics 3.80 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $8.28/hr

Jeniffer

Candidate ID: 662092


ADVANCED

    Communication Skills, Contact Verification...

INTERMEDIATE

    Administrative Skills, Administrative Support, Google Drive, Google Calendar...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

  • Jeniffer is a seasoned professional with a solid background in both the BPO industry and ESL education. She brings over a decade of combined experience in customer service, lead generation, appointment setting, and virtual assistance.
  • Most recently, she has been working in a lead generation role for a U.S.-based digital agency where she handles high-volume of outbound calls (200–300 per day), conducts qualification interviews and transfers leads to partners across industries such as insurance, education, and finance.
  • Jeniffer is proficient in using Genesis and CRMs.
  • She is available immediately for a full-time work and has expressed preference in a day shift role.
  • Predictive Index Behavioral Profile - Adapter
  • Strongest Behaviors
    • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
    • Relatively independent in thinking and action; often comfortable taking action without input from others. An analytical and private person.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
  • Behavior Summary
    • In most circumstances, Jeniffer is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, her behavior may come across as challenging the status quo, and at times, she is comfortable following the rules. Upon completing a task, she will exhibit a higher degree of sociability, yet when facing an impending challenge, she is more likely to exhibit a reserved and serious persona. Working under pressure is usually not a problem, yet she generally prefers a degree of predictability.

Employment History

Marketing and Admin Staff

Industry:

Manufacturing / Production

Employment Period:

December 2002 to July 2004 (19 Months)

Duties and Responsibilities:

  • Keep records of data from the Retail and Sales department
  • Review the accuracy of all supporting documents before they are forwarded to the concerned team
  • Monitor and archive documents related to invoices

Admin Assistant

Industry:

Accounting / Audit / Tax

Employment Period:

December 2001 to December 2002 (12 Months)

Duties and Responsibilities:

  • Maintain records of taxes, permits, and other important documents for clients
  • Organize and manage the manager's schedule, including appointments, meetings, and deadlines
  • Track and monitor receipts as well as check payments for accurate financial record-keeping
  • Assist the manager during meetings by preparing agenda, taking minutes, and ensuring follow-up on action items

Production Assistant

Industry:

Entertainment / Media

Employment Period:

January 2001 to December 2002 (23 Months)

Duties and Responsibilities:

  • Print and distribute daily paperwork (e.g. scripts, call sheets)
  • Act as a runner distributing messages or items within film crew and cast
  • Perform administrative work (answering phones, paperwork etc.)
  • Note taker of field reporters' news bits.

Lead Generation Verifier/Transfer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2025 to April 2025 (1 Months)

Duties and Responsibilities:

  • Handling and verifying 200 to 300 volume calls to transfer to our clients’ advisories and specialists
  • Handling multiple accounts not limited to education programs, insurance, loans, and legal services.

Lead Generation/Appointment Setter

Industry:

Consulting (Business & Management)

Employment Period:

June 2019 to November 2019 (5 Months)

Duties and Responsibilities:

  • Setting appointments with salon and spa owners to advertise their social media pages on Facebook
  • Posting advertisements on social media

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2015 to November 2015 (5 Months)

Duties and Responsibilities:

  • Identifies, investigates, and resolves users' problems with their NBN connection
  • Consults users to determine steps and procedures taken to identify and resolve the problem

Customer Service/Sales Specialist

Industry:

Telecommunication

Employment Period:

December 2012 to October 2013 (10 Months)

Duties and Responsibilities:

  • Conducted proactive consultative needs analysis for new and existing customers, developing product solutions that met the needs of each customer.
  • Achieved sales standards set for the department by effectively communicating marketing campaigns and promotions to customers.

Connect Sales Specialist

Industry:

Oil / Gas / Petroleum

Employment Period:

January 2005 to July 2005 (6 Months)

Duties and Responsibilities:

  • Conduct outbound calls to prospective clients of natural gas
  • Set appointments or close deals with clients
  • Identify customer needs and communicating the client’s value proposition
  • Utilize CRM and data entry systems.

Sales Specialist

Industry:

Consulting (Business & Management)

Employment Period:

August 2004 to January 2005 (5 Months)

Duties and Responsibilities:

  • Contact prospective customers of credit cards and initiating outbound phone calls.
  • Understanding and promoting the company’s products and services
  • Working with the company’s software to log customer interactions and maintain customer records.

Tutor

Industry:

Education

Employment Period:

January 2015 to Present

Duties and Responsibilities:

  • Handle lessons to adult learners of English in Korea and Japan using Zoom and Skype platforms.
  • Proofreading the AI test program for learners

Tutor

Industry:

Education

Employment Period:

December 2013 to June 2015 (18 Months)

Duties and Responsibilities:

  • Handle English lessons to young Chinese students using the AC platform.

Tutor

Industry:

Education

Employment Period:

February 2005 to February 2007 (24 Months)

Duties and Responsibilities:

  • Conduct English lessons for young Korean learners and providing monthly feedback on their performance.

Education History

Field of Study:

Advertising/Media

Major:

Mass Communications

Graduation Date:

December 31, 2000

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Communication SkillsContact Verification

INTERMEDIATE ★★

    Administrative SkillsAdministrative SupportGoogle DriveGoogle CalendarGoogle Docs

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17645666059
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Acer DESKTOP-VH4VQTL
  • Processor: AMD Ryzen 3 PRO 4350G with Radeon Graphics 3.80 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $9.29/hr

Djoanna

Candidate ID: 655522


ADVANCED

    B2B Marketing, Data Management, Data Collection, Data Encoding...

INTERMEDIATE

    Marketing automation...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Western Standard Time Australian Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Remote Staff Recruiter Comments

Djoanna is an experienced professional in the lead generation and data operations industry, currently working as a Data Manager for a UK-based company. She has shown a strong foundation in data sourcing, quality assurance, and team supervision. Her professional background includes leadership in managing a team of six Filipino data researchers and overseeing the end-to-end data lifecycle from prospecting to CRM integration.

Technical and Work Experience 
  • She is proficient in LinkedIn Sales Navigator, Apollo, ZoomInfo, Crunchbase, Cognism, and enrichment tools such as Kaspr and Lusha. She currently works with Adenzo CRM and is open to learning new platforms like HubSpot.
  • Prospect lead generation using platforms such as LinkedIn Sales Navigator, ZoomInfo, Crunchbase, Cognism, and Apollo.
  • Data cleaning, deduplication, and enrichment with tools like Kaspr and Lusha.
  • Her past experience also includes email technical support for a short period within the educational technology space, indicating her adaptability to varied industries.
  • Quality assurance and final validation of datasets before uploading to the CRM (Adenzo).
  • Oversight of outreach datasets for email and phone campaigns.
  • She is available to start immediately. 

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.” Cautious; follows a well-established and proven plan to avoid making mistakes.
  • Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

Djoanna is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Djoanna, who takes responsibilities very seriously.

 


Employment History

Data Operations Manager

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

March 2025 to Present

Duties and Responsibilities:

  • Research and maintain lead generation database.
  • Conduct target company and prospect research.
  • Extracting data from various Tools & Platforms
  • Manages Email & Linkedin Marketing automation.
  • Updating the Leads sheet and ensuring the information is correct and up to date.
  • Report making and administrative Ad-Hoc tasks.

Data Researcher

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2020 to February 2023 (29 Months)

Duties and Responsibilities:

  • Analyze client data to determine the most relevant industries, companies, and key decision-makers to target.
  • Conduct comprehensive market and company research to support strategic outreach initiatives.
  • Accurately input and maintain high-quality data within the CRM system, ensuring completeness, consistency, and reliability.
  • Regularly audit CRM entries to identify and correct discrepancies or outdated information.
  • Collaborate with sales and marketing teams to enhance lead generation strategies based on data insights.

Email Tech Support

Industry:

Education

Employment Period:

May 2020 to August 2020 (3 Months)

Duties and Responsibilities:

  • Provide prompt, accurate, and courteous responses to customer inquiries through various communication channels, ensuring a positive customer experience.
  • Identify and assess customers’ needs to achieve satisfaction and resolve issues efficiently.
  • Escalate complex or unresolved issues to the appropriate departments or teams, ensuring timely follow-up and resolution.
  • Collaborate with cross-functional teams to address customer concerns and improve service processes.
  • Maintain detailed and accurate records of customer interactions using internal systems or CRM platforms.
  • Monitor and follow up on open cases to ensure timely resolution and customer satisfaction.
  • Continuously develop product knowledge to provide accurate information and troubleshoot effectively.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

March 20, 2013

Located In:

Philippines

License and Certification: :

Civil Service Professional Level Passer


Skills

ADVANCED ★★★

    B2B Marketing, Data Management, Data Collection, Data Encoding, Lead Generation, Lead management, Apollo, LinkedIn Lead Generation,

INTERMEDIATE ★★

    Marketing automation

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17602306474
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo X1 Carbon
  • Processor: Intel Core i7
  • Operating System: Windows 11

All-inclusive Rate: USD $9.29/hr

Djoanna

Candidate ID: 655522


ADVANCED

    B2B Marketing, Data Management, Data Collection, Data Encoding...

INTERMEDIATE

    Marketing automation...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Western Standard Time Australian Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Remote Staff Recruiter Comments

Djoanna is an experienced professional in the lead generation and data operations industry, currently working as a Data Manager for a UK-based company. She has shown a strong foundation in data sourcing, quality assurance, and team supervision. Her professional background includes leadership in managing a team of six Filipino data researchers and overseeing the end-to-end data lifecycle from prospecting to CRM integration.

Technical and Work Experience 
  • She is proficient in LinkedIn Sales Navigator, Apollo, ZoomInfo, Crunchbase, Cognism, and enrichment tools such as Kaspr and Lusha. She currently works with Adenzo CRM and is open to learning new platforms like HubSpot.
  • Prospect lead generation using platforms such as LinkedIn Sales Navigator, ZoomInfo, Crunchbase, Cognism, and Apollo.
  • Data cleaning, deduplication, and enrichment with tools like Kaspr and Lusha.
  • Her past experience also includes email technical support for a short period within the educational technology space, indicating her adaptability to varied industries.
  • Quality assurance and final validation of datasets before uploading to the CRM (Adenzo).
  • Oversight of outreach datasets for email and phone campaigns.
  • She is available to start immediately. 

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.” Cautious; follows a well-established and proven plan to avoid making mistakes.
  • Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

Djoanna is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Djoanna, who takes responsibilities very seriously.

 


Employment History

Data Operations Manager

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

March 2025 to Present

Duties and Responsibilities:

  • Research and maintain lead generation database.
  • Conduct target company and prospect research.
  • Extracting data from various Tools & Platforms
  • Manages Email & Linkedin Marketing automation.
  • Updating the Leads sheet and ensuring the information is correct and up to date.
  • Report making and administrative Ad-Hoc tasks.

Data Researcher

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2020 to February 2023 (29 Months)

Duties and Responsibilities:

  • Analyze client data to determine the most relevant industries, companies, and key decision-makers to target.
  • Conduct comprehensive market and company research to support strategic outreach initiatives.
  • Accurately input and maintain high-quality data within the CRM system, ensuring completeness, consistency, and reliability.
  • Regularly audit CRM entries to identify and correct discrepancies or outdated information.
  • Collaborate with sales and marketing teams to enhance lead generation strategies based on data insights.

Email Tech Support

Industry:

Education

Employment Period:

May 2020 to August 2020 (3 Months)

Duties and Responsibilities:

  • Provide prompt, accurate, and courteous responses to customer inquiries through various communication channels, ensuring a positive customer experience.
  • Identify and assess customers’ needs to achieve satisfaction and resolve issues efficiently.
  • Escalate complex or unresolved issues to the appropriate departments or teams, ensuring timely follow-up and resolution.
  • Collaborate with cross-functional teams to address customer concerns and improve service processes.
  • Maintain detailed and accurate records of customer interactions using internal systems or CRM platforms.
  • Monitor and follow up on open cases to ensure timely resolution and customer satisfaction.
  • Continuously develop product knowledge to provide accurate information and troubleshoot effectively.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

March 20, 2013

Located In:

Philippines

License and Certification: :

Civil Service Professional Level Passer


Skills

ADVANCED ★★★

    B2B Marketing, Data Management, Data Collection, Data Encoding, Lead Generation, Lead management, Apollo, LinkedIn Lead Generation,

INTERMEDIATE ★★

    Marketing automation

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17602306474
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo X1 Carbon
  • Processor: Intel Core i7
  • Operating System: Windows 11

All-inclusive Rate: USD $9.29/hr

Ning

Candidate ID: 651941


ADVANCED

    Lead Generation, Outbound Appointment Setting, Microsoft Office, Google Apps...

INTERMEDIATE

    Video Editing, CRM, Adobe Premiere Pro, Canva...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 9.29 per hour or $USD 1610.69 per month

Remote Staff Recruiter Comments

Ning is a skilled virtual assistant with over a year of experience in lead generation, administrative support, and strategic outreach. He demonstrates a clear understanding of prospecting workflows and a structured approach to relationship building. His strong communication skills, adaptability, and interest in niche industries make him a promising candidate for roles involving outreach and business development.

1. Career Highlights and Achievements:
  • Over a year of hands-on experience in lead generation and outreach, including CRM use (Apollo AI) to mine and qualify leads based on engagement and relevance.

  • Managed and organized lead databases using Google Sheets, including key contact details and communication history for transparency and collaboration with clients.

  • Demonstrated initiative by crafting outreach emails using ChatGPT, refining the output to maintain professionalism and a human tone.

  • Experienced in preparing meeting briefs, scheduling calls via Calendly, and handling follow-ups to convert interested leads into viable partnerships.

  • Showed strong adaptability and a proactive learning mindset toward new industries—particularly open to gaining knowledge in wellness, spirituality, and human design.

2. Tech Stack / Proficiencies:
  • Apollo AI – Used for scraping leads, evaluating quality, and managing outreach flow.

  • Calendly – Familiar with scheduling and coordinating meetings between clients and leads.

  • Google Sheets – Primary tool for lead tracking and database management.

  • ChatGPT – Utilized to craft and refine outreach messages with a personalized tone.

  • LinkedIn & Facebook – Used for lead sourcing and background verification of potential partners.

  • Notion – Basic usage as a note-taking tool, open to deeper adoption if needed.

He is available to start immediately. 

Predictive Index Behavioral Profile: Captain

Strongest Behaviors: 
  • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
  • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
Behavioral Summary: 

Ning is a confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them.

 


Employment History

Lead Generation Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2023 to October 2024 (10 Months)

Duties and Responsibilities:

  • Lead generation by doing research and using CRM software
  • Cold emailing and cold calling
  • Appointment setting

General Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2023 to September 2024 (10 Months)

Duties and Responsibilities:

  • Admin work & document management Email, social media, and calendar management
  • Facilitated insurance applications & claims

Sales Assistant

Industry:

Accounting / Audit / Tax

Employment Period:

January 2025 to May 2025 (4 Months)

Duties and Responsibilities:

  1. Appointment Setting
  2. Client Outreach
  3. Social Media Management

Education History

Field of Study:

High School

Major:

N/A

Graduation Date:

March 30, 2020

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead GenerationOutbound Appointment SettingMicrosoft OfficeGoogle Apps

INTERMEDIATE ★★

    Video EditingCRMAdobe Premiere ProCanva

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17650625085
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: i5
  • Operating System: Windows 11

All-inclusive Rate: USD $9.29/hr

Ning

Candidate ID: 651941


ADVANCED

    Lead Generation, Outbound Appointment Setting, Microsoft Office, Google Apps...

INTERMEDIATE

    Video Editing, CRM, Adobe Premiere Pro, Canva...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 9.29 per hour or $USD 1610.69 per month

Remote Staff Recruiter Comments

Ning is a skilled virtual assistant with over a year of experience in lead generation, administrative support, and strategic outreach. He demonstrates a clear understanding of prospecting workflows and a structured approach to relationship building. His strong communication skills, adaptability, and interest in niche industries make him a promising candidate for roles involving outreach and business development.

1. Career Highlights and Achievements:
  • Over a year of hands-on experience in lead generation and outreach, including CRM use (Apollo AI) to mine and qualify leads based on engagement and relevance.

  • Managed and organized lead databases using Google Sheets, including key contact details and communication history for transparency and collaboration with clients.

  • Demonstrated initiative by crafting outreach emails using ChatGPT, refining the output to maintain professionalism and a human tone.

  • Experienced in preparing meeting briefs, scheduling calls via Calendly, and handling follow-ups to convert interested leads into viable partnerships.

  • Showed strong adaptability and a proactive learning mindset toward new industries—particularly open to gaining knowledge in wellness, spirituality, and human design.

2. Tech Stack / Proficiencies:
  • Apollo AI – Used for scraping leads, evaluating quality, and managing outreach flow.

  • Calendly – Familiar with scheduling and coordinating meetings between clients and leads.

  • Google Sheets – Primary tool for lead tracking and database management.

  • ChatGPT – Utilized to craft and refine outreach messages with a personalized tone.

  • LinkedIn & Facebook – Used for lead sourcing and background verification of potential partners.

  • Notion – Basic usage as a note-taking tool, open to deeper adoption if needed.

He is available to start immediately. 

Predictive Index Behavioral Profile: Captain

Strongest Behaviors: 
  • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
  • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
Behavioral Summary: 

Ning is a confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them.

 


Employment History

Lead Generation Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2023 to October 2024 (10 Months)

Duties and Responsibilities:

  • Lead generation by doing research and using CRM software
  • Cold emailing and cold calling
  • Appointment setting

General Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2023 to September 2024 (10 Months)

Duties and Responsibilities:

  • Admin work & document management Email, social media, and calendar management
  • Facilitated insurance applications & claims

Sales Assistant

Industry:

Accounting / Audit / Tax

Employment Period:

January 2025 to May 2025 (4 Months)

Duties and Responsibilities:

  1. Appointment Setting
  2. Client Outreach
  3. Social Media Management

Education History

Field of Study:

High School

Major:

N/A

Graduation Date:

March 30, 2020

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead GenerationOutbound Appointment SettingMicrosoft OfficeGoogle Apps

INTERMEDIATE ★★

    Video EditingCRMAdobe Premiere ProCanva

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17650625085
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: i5
  • Operating System: Windows 11

All-inclusive Rate: USD $8.18/hr

Yolanda

Candidate ID: 651765


ADVANCED

    Administrative Support, Email Marketing, B2B Calling, B2C Telemarketing...

INTERMEDIATE

    Hubspot CRM, Email Support, Google Docs, Lead Generation...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.18 per hour or $USD 709.19 per month

Full Time: $USD 8.18 per hour or $USD 1418.38 per month

Remote Staff Recruiter Comments

Yolanda is a proactive and people-focused Lead Generation and Strategic Outreach Assistant with relevant experience in client engagement, database management, and email/DM outreach. She has supported industries such as real estate and offshoring services, and is now excited to contribute to the wellness and personal development space. Her thoughtful approach to lead qualification and follow-ups, combined with her adaptability and strong communication style, make her a promising fit for outreach roles requiring both empathy and strategy.


1. Career Highlights / Relevant Projects
  • Conducted lead generation and strategic outreach for real estate investors, wholesale buyers, and offshoring clients—creating personalized emails and DMs to secure collaborations and virtual assistant partnerships.

  • Successfully managed lead lists using tagging and prioritization strategies, ensuring timely follow-ups and organized outreach pipelines.

  • Delivered customer-centric communication by adjusting message tone and structure based on the recipient’s needs and industry, using tools such as AI-assisted drafting to maintain professionalism and warmth.

  • Engaged with Australian and U.S.-based clients in previous roles, showcasing cultural familiarity and strong written and verbal communication.

  • Demonstrated interest in wellness and human-centric businesses, expressing both a personal and professional alignment with the client’s values and audience.


2. Skill Proficiency + Tech / Software Proficiency

Skill Proficiency: Lead research, outreach messaging, follow-up cadence, lead list management, client communication, meeting brief preparation, inbox coordination, and calendar scheduling.

Tech / Software Proficiency: Calendly (basic use), Gmail, Google Workspace, Facebook outreach, LinkedIn (basic familiarity, open to training), AI writing tools (e.g., ChatGPT), and basic CRM functions.

She is available to start immediately. 

Predictive Index Behavioral Profile: Guardian

Strongest Behaviors: 

  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary: 

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Yolanda Grace will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.


 


Employment History

Outbound Lead Qualifier

Industry:

Environment / Health / Safety

Employment Period:

June 2024 to June 2024 (0 Months)

Duties and Responsibilities:

  • Make outbound calls to inbound leads from web forms and text messages.
  • Qualify leads based on pest issues and service area criteria. • Handle objections and brush-offs professionally.
  • Build rapport through friendly conversation.
  • Transfer qualified/interested leads to the sales team via warm transfer.
  • Provide a great first impression of the company.

Appointment Setter

Industry:

Banking / Financial Services

Employment Period:

November 2022 to January 2023 (2 Months)

Duties and Responsibilities:

  • Prequalified leads for potential sales opportunities.
  • Navigated and connected with decision-makers in large companies.
  • Scheduled appointments for financial service presentations.
  • Utilized multiple communication channels such as calls, SMS, and emails.

Appointment Setter

Industry:

Others

Employment Period:

January 2021 to October 2022 (21 Months)

Duties and Responsibilities:

  • Handled an Australian outsourcing account.
  • Contacted small to medium businesses and upsold products/services.
  • Coordinated with business owners and provided detailed service offerings via email.

Acquisition Associate General Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

November 2021 to January 2022 (2 Months)

Duties and Responsibilities:

  • Conducted cold calls using Mojo Dialer and Zillow CRM.
  • Evaluated and qualified motivated sellers for property sales.
  • Generated and gathered leads from various websites.
  • Entered and managed data in spreadsheets.
  • Compare property values based on location and market trends.
  • Managed social media marketing and connected with wholesalers and investors.

Telemarketer Appointment Setter

Industry:

Healthcare / Medical

Employment Period:

December 2018 to February 2019 (1 Months)

Duties and Responsibilities:

  • Handled campaigns for home, auto insurance, student loans, and farmers' insurance.
  • Conducted cold calling and appointment setting.

Customer Service Representative

Industry:

General & Wholesale Trading

Employment Period:

August 2016 to December 2016 (4 Months)

Duties and Responsibilities:

  • Assisted clients with order processing, delivery tracking, and product concerns.
  • Managed email and chat support help desk.
  • Provided high-quality customer service.
  • Restored land title documents to preserve and prevent deterioration

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

January 1, 2022

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Support, Email Marketing, B2B Calling, B2C Telemarketing, Email Sorting,

INTERMEDIATE ★★

    Hubspot CRMEmail SupportGoogle DocsLead Generation

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17489509332
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: N/A
  • Processor: N/A
  • Operating System: Windows 11

All-inclusive Rate: USD $8.18/hr

Yolanda

Candidate ID: 651765


ADVANCED

    Administrative Support, Email Marketing, B2B Calling, B2C Telemarketing...

INTERMEDIATE

    Hubspot CRM, Email Support, Google Docs, Lead Generation...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.18 per hour or $USD 709.19 per month

Full Time: $USD 8.18 per hour or $USD 1418.38 per month

Remote Staff Recruiter Comments

Yolanda is a proactive and people-focused Lead Generation and Strategic Outreach Assistant with relevant experience in client engagement, database management, and email/DM outreach. She has supported industries such as real estate and offshoring services, and is now excited to contribute to the wellness and personal development space. Her thoughtful approach to lead qualification and follow-ups, combined with her adaptability and strong communication style, make her a promising fit for outreach roles requiring both empathy and strategy.


1. Career Highlights / Relevant Projects
  • Conducted lead generation and strategic outreach for real estate investors, wholesale buyers, and offshoring clients—creating personalized emails and DMs to secure collaborations and virtual assistant partnerships.

  • Successfully managed lead lists using tagging and prioritization strategies, ensuring timely follow-ups and organized outreach pipelines.

  • Delivered customer-centric communication by adjusting message tone and structure based on the recipient’s needs and industry, using tools such as AI-assisted drafting to maintain professionalism and warmth.

  • Engaged with Australian and U.S.-based clients in previous roles, showcasing cultural familiarity and strong written and verbal communication.

  • Demonstrated interest in wellness and human-centric businesses, expressing both a personal and professional alignment with the client’s values and audience.


2. Skill Proficiency + Tech / Software Proficiency

Skill Proficiency: Lead research, outreach messaging, follow-up cadence, lead list management, client communication, meeting brief preparation, inbox coordination, and calendar scheduling.

Tech / Software Proficiency: Calendly (basic use), Gmail, Google Workspace, Facebook outreach, LinkedIn (basic familiarity, open to training), AI writing tools (e.g., ChatGPT), and basic CRM functions.

She is available to start immediately. 

Predictive Index Behavioral Profile: Guardian

Strongest Behaviors: 

  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary: 

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Yolanda Grace will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.


 


Employment History

Outbound Lead Qualifier

Industry:

Environment / Health / Safety

Employment Period:

June 2024 to June 2024 (0 Months)

Duties and Responsibilities:

  • Make outbound calls to inbound leads from web forms and text messages.
  • Qualify leads based on pest issues and service area criteria. • Handle objections and brush-offs professionally.
  • Build rapport through friendly conversation.
  • Transfer qualified/interested leads to the sales team via warm transfer.
  • Provide a great first impression of the company.

Appointment Setter

Industry:

Banking / Financial Services

Employment Period:

November 2022 to January 2023 (2 Months)

Duties and Responsibilities:

  • Prequalified leads for potential sales opportunities.
  • Navigated and connected with decision-makers in large companies.
  • Scheduled appointments for financial service presentations.
  • Utilized multiple communication channels such as calls, SMS, and emails.

Appointment Setter

Industry:

Others

Employment Period:

January 2021 to October 2022 (21 Months)

Duties and Responsibilities:

  • Handled an Australian outsourcing account.
  • Contacted small to medium businesses and upsold products/services.
  • Coordinated with business owners and provided detailed service offerings via email.

Acquisition Associate General Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

November 2021 to January 2022 (2 Months)

Duties and Responsibilities:

  • Conducted cold calls using Mojo Dialer and Zillow CRM.
  • Evaluated and qualified motivated sellers for property sales.
  • Generated and gathered leads from various websites.
  • Entered and managed data in spreadsheets.
  • Compare property values based on location and market trends.
  • Managed social media marketing and connected with wholesalers and investors.

Telemarketer Appointment Setter

Industry:

Healthcare / Medical

Employment Period:

December 2018 to February 2019 (1 Months)

Duties and Responsibilities:

  • Handled campaigns for home, auto insurance, student loans, and farmers' insurance.
  • Conducted cold calling and appointment setting.

Customer Service Representative

Industry:

General & Wholesale Trading

Employment Period:

August 2016 to December 2016 (4 Months)

Duties and Responsibilities:

  • Assisted clients with order processing, delivery tracking, and product concerns.
  • Managed email and chat support help desk.
  • Provided high-quality customer service.
  • Restored land title documents to preserve and prevent deterioration

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

January 1, 2022

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Support, Email Marketing, B2B Calling, B2C Telemarketing, Email Sorting,

INTERMEDIATE ★★

    Hubspot CRMEmail SupportGoogle DocsLead Generation

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17489509332
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: N/A
  • Processor: N/A
  • Operating System: Windows 11

All-inclusive Rate: USD $8.28/hr

Nicolle

Candidate ID: 622165


ADVANCED

    Customer Retention, Customer Service, Customer Experience, Virtual Assistant Skills...

INTERMEDIATE

    Social Media Management, Shopify...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

Nicolle is a dedicated Customer Service and Retention Specialist with over 9 years of experience in customer support roles within the telecommunications and business process outsourcing (BPO) industries. Her background highlights a strong ability to handle high-pressure situations, resolve complex customer concerns, and enhance customer satisfaction and loyalty.
  • She has consistently demonstrated her expertise in customer retention and relationship management, particularly in her current role as an Outbound Loyalty Representative.
  • She has shown a talent for negotiating customer agreements, addressing concerns, and leveraging sales techniques to maintain memberships.
  • Her prior experience as a Subject Matter Expert and Escalation Desk Support reinforced her leadership skills, where she guided new agents and handled complex escalations, ensuring high customer satisfaction.
  • Her background as a Customer Service Representative across multiple companies further strengthens her foundation in delivering exceptional phone-based support, conflict resolution, and upselling services.
  • She has also diversified her skill set through virtual assistant roles, managing social media accounts, handling administrative tasks, and providing email support, showcasing adaptability and a multi-channel customer service capability.
  • She is able to start immediately.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary

Nicolle Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Nicolle Anne, who takes responsibilities very seriously.


Employment History

OUTBOUND LOYALTY REPRESENTATIVE

Industry:

Telecommunication

Employment Period:

July 2018 to January 2025 (77 Months)

Duties and Responsibilities:

  • Conduct customer negotiations to achieve mutually beneficial agreements for both the business and the customer. 
  • Maintain customer memberships by leveraging sales tools and techniques effectively. 
  • Handle complaints with the aim of enhancing customer satisfaction and retaining customers. 
  • Identify consumer needs and explained how ongoing membership would meet those needs.

VIRTUAL ADMINISTRATIVE ASSISTANT

Industry:

Retail / Merchandise

Employment Period:

August 2024 to October 2024 (1 Months)

Duties and Responsibilities:

  • Oversee social media accounts on X (previously Twitter), respond to inquiries, and collaborate with content creators. 
  • Maintain a spreadsheet with information about leads. 
  • Develop product listings and affiliate links for potential leads. 
  • Handle inquiries and escalate customer complaints through email.

CUSTOMER SERVICE REPRESENTATIVE

Industry:

Telecommunication

Employment Period:

January 2017 to August 2018 (19 Months)

Duties and Responsibilities:

  • Address customer service inquiries promptly and accurately. 
  • Support customers by providing product and service information and efficiently resolving issues. 
  • Captivate potential customers by addressing their queries and suggesting suitable products or services. 
  • Present service upgrades and extra options to customers. 
  • Improve customer satisfaction by adeptly resolving conflicts, issues, and inquiries.

SUBJECT MATTER EXPERT AND ESCALATION DESK SUPPORT

Industry:

Telecommunication

Employment Period:

January 2016 to January 2017 (11 Months)

Duties and Responsibilities:

  • Demonstrate leadership abilities by assisting newly recruited agents and imparting essential knowledge and behaviors. 
  • Step in to manage the team in the absence of the Team Leader. 
  • Handle escalated calls from agents, offering assistance for optimal solutions. 
  • Ensure a positive, empathetic, and professional approach towards customers consistently. 
  • Successfully handle and resolve complaints according to guidelines, leading to timely solutions. 
  • Support the team by achieving related outcomes as required.

CUSTOMER SERVICE REPRESENTATIVE

Industry:

Telecommunication

Employment Period:

February 2015 to January 2016 (11 Months)

Duties and Responsibilities:

  • Offer exceptional customer service with courtesy and efficiency.
  • Assess customer requirements and identified optimal solutions.
  • Deliver precise and relevant troubleshooting guidance to address cable service issues. 
  • Offer support and basic troubleshooting for TV, internet, and phone services before escalating to a higher technical tier.

Education History

Field of Study:

Engineering (Electrical/Electronic)

Major:

Computer and Consumer Electronics Program

Graduation Date:

April 19, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Retention, Customer Service, Customer Experience, Virtual Assistant Skills, Data Entry, Administrative Support, Administrative Skills,

INTERMEDIATE ★★

    Social Media ManagementShopify

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17396205424
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ThinkPad
  • Processor: 12th Gen Intel(R) Core(TM) i5-1235U 1.30 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $8.28/hr

Nicolle

Candidate ID: 622165


ADVANCED

    Customer Retention, Customer Service, Customer Experience, Virtual Assistant Skills...

INTERMEDIATE

    Social Media Management, Shopify...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

Nicolle is a dedicated Customer Service and Retention Specialist with over 9 years of experience in customer support roles within the telecommunications and business process outsourcing (BPO) industries. Her background highlights a strong ability to handle high-pressure situations, resolve complex customer concerns, and enhance customer satisfaction and loyalty.
  • She has consistently demonstrated her expertise in customer retention and relationship management, particularly in her current role as an Outbound Loyalty Representative.
  • She has shown a talent for negotiating customer agreements, addressing concerns, and leveraging sales techniques to maintain memberships.
  • Her prior experience as a Subject Matter Expert and Escalation Desk Support reinforced her leadership skills, where she guided new agents and handled complex escalations, ensuring high customer satisfaction.
  • Her background as a Customer Service Representative across multiple companies further strengthens her foundation in delivering exceptional phone-based support, conflict resolution, and upselling services.
  • She has also diversified her skill set through virtual assistant roles, managing social media accounts, handling administrative tasks, and providing email support, showcasing adaptability and a multi-channel customer service capability.
  • She is able to start immediately.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary

Nicolle Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Nicolle Anne, who takes responsibilities very seriously.


Employment History

OUTBOUND LOYALTY REPRESENTATIVE

Industry:

Telecommunication

Employment Period:

July 2018 to January 2025 (77 Months)

Duties and Responsibilities:

  • Conduct customer negotiations to achieve mutually beneficial agreements for both the business and the customer. 
  • Maintain customer memberships by leveraging sales tools and techniques effectively. 
  • Handle complaints with the aim of enhancing customer satisfaction and retaining customers. 
  • Identify consumer needs and explained how ongoing membership would meet those needs.

VIRTUAL ADMINISTRATIVE ASSISTANT

Industry:

Retail / Merchandise

Employment Period:

August 2024 to October 2024 (1 Months)

Duties and Responsibilities:

  • Oversee social media accounts on X (previously Twitter), respond to inquiries, and collaborate with content creators. 
  • Maintain a spreadsheet with information about leads. 
  • Develop product listings and affiliate links for potential leads. 
  • Handle inquiries and escalate customer complaints through email.

CUSTOMER SERVICE REPRESENTATIVE

Industry:

Telecommunication

Employment Period:

January 2017 to August 2018 (19 Months)

Duties and Responsibilities:

  • Address customer service inquiries promptly and accurately. 
  • Support customers by providing product and service information and efficiently resolving issues. 
  • Captivate potential customers by addressing their queries and suggesting suitable products or services. 
  • Present service upgrades and extra options to customers. 
  • Improve customer satisfaction by adeptly resolving conflicts, issues, and inquiries.

SUBJECT MATTER EXPERT AND ESCALATION DESK SUPPORT

Industry:

Telecommunication

Employment Period:

January 2016 to January 2017 (11 Months)

Duties and Responsibilities:

  • Demonstrate leadership abilities by assisting newly recruited agents and imparting essential knowledge and behaviors. 
  • Step in to manage the team in the absence of the Team Leader. 
  • Handle escalated calls from agents, offering assistance for optimal solutions. 
  • Ensure a positive, empathetic, and professional approach towards customers consistently. 
  • Successfully handle and resolve complaints according to guidelines, leading to timely solutions. 
  • Support the team by achieving related outcomes as required.

CUSTOMER SERVICE REPRESENTATIVE

Industry:

Telecommunication

Employment Period:

February 2015 to January 2016 (11 Months)

Duties and Responsibilities:

  • Offer exceptional customer service with courtesy and efficiency.
  • Assess customer requirements and identified optimal solutions.
  • Deliver precise and relevant troubleshooting guidance to address cable service issues. 
  • Offer support and basic troubleshooting for TV, internet, and phone services before escalating to a higher technical tier.

Education History

Field of Study:

Engineering (Electrical/Electronic)

Major:

Computer and Consumer Electronics Program

Graduation Date:

April 19, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Retention, Customer Service, Customer Experience, Virtual Assistant Skills, Data Entry, Administrative Support, Administrative Skills,

INTERMEDIATE ★★

    Social Media ManagementShopify

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17396205424
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ThinkPad
  • Processor: 12th Gen Intel(R) Core(TM) i5-1235U 1.30 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $9.29/hr

ERICA

Candidate ID: 614891


ADVANCED

    Lead Generation, Digital Marketing...

INTERMEDIATE

    Outbound Sales, Graphic Design, SEO...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.29 per hour or $USD 805.34 per month

Full Time: $USD 9.29 per hour or $USD 1610.69 per month

Remote Staff Recruiter Comments

Erica has 5+ years of relevant experience in lead generation, business development, and sales enablement roles across the IT and consulting industries. Her drive for performance is palpable, reflected not only in her extensive remote work experience but also in her ability to independently build lead databases from scratch and handle multiple markets such as the Philippines and Singapore.

  • Successfully created and maintained prospecting databases using platforms like Apollo.io and LinkedIn Sales Navigator.
  • Handled end-to-end sales cycles—from data scraping and outreach to deal closure and post-sale coordination.
  • Introduced cold outreach automation workflows and played a key role in nurturing leads with minimal marketing support.
  • Demonstrated agility by adapting to both startup and corporate environments, showcasing her ability to independently drive pipeline growth in ambiguous or evolving structures.
  • She can start immediately
Skill Proficiency + Tech / Software Proficiency
  • Lead Generation:  Linkedin Sales Navigator, Apollo.io, Lusha, and LeadScraper
    Sales Enablement and CRM Management: Salesforce, HubSpot, and GoHighLevel in past roles.
  • Project & Task Coordination: Familiar with Slack, Notion, and Trello to streamline workflows and collaborate with teams.

PI Behavioral Profile: Venturer

Strongest Behaviors:

  • Intense proactivity and aggressiveness in driving to reach goals. 
  • Strongly independent in putting forth their own ideas, which are innovative and original, and if implemented, will change the organization.
  • Resourceful and forceful in overcoming obstacles, vigorously and directly attacks problems; fights back hard when challenged.
  • Incredibly strong sense of urgency and strongly task-focused

Behavioral Summary:
Erica is an ingenious and innovative problem-solver and troubleshooter. They have an actively inquiring mind, a lively interest in the technical aspects of the work, and a need to know and learn more about the systems, techniques, facts, and concepts involved in it. They will drive hard to get things done their own way, and quickly. A self-starter that initiates, makes decisions, and assumes responsibility for those decisions. They have a strong competitive drive, are ambitious, and will drive hard to achieve goals. Their sense of urgency and impatience for results will put pressure on others as well as on themself.


Employment History

Product Sales Specialist

Industry:

Healthcare / Medical

Employment Period:

November 2020 to January 2023 (26 Months)

Duties and Responsibilities:

  • Lead and Demand Generation CRM Utilization (Salesforce, Hubspot)
  • Multi-channel lead outsourcing and demand generation
  • Streamline business process and workflows
  • Conduct pre-sales to easy adopter, nurture other leads
  • Sales funnel optimization Present SaaS to potential clients/partners
  • Account management - B2B and B2C

Growth Manager APAC AND UK

Industry:

Human Resources Management / Consulting

Employment Period:

January 2024 to March 2025 (13 Months)

Duties and Responsibilities:

Develop and execute tailored growth strategies in APAC, driving market penetration and scalability Lead cross-functional teams to enhance account acquisition, engagement and retention in region Analyze industry trends and learner behavior to identify growth opportunities and prioritize strategic initiatives.

Demand Generation Head

Industry:

Education

Employment Period:

August 2023 to January 2024 (5 Months)

Duties and Responsibilities:

  • Multi-channel lead outsourcing and demand gen for AWS
  • Streamline business process and workflows
  • Conduct pre-sales to easy adopter, nurture other leads
  • Sales funnel optimization Present SaaS to potential clients/partners

Education History

Field of Study:

Biology

Major:

Biology

Graduation Date:

March 15, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead GenerationDigital Marketing

INTERMEDIATE ★★

    Outbound SalesGraphic DesignSEO

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type:
  • Brand Name: N/A
  • Processor: N/A
  • Operating System: N/A

All-inclusive Rate: USD $9.29/hr

ERICA

Candidate ID: 614891


ADVANCED

    Lead Generation, Digital Marketing...

INTERMEDIATE

    Outbound Sales, Graphic Design, SEO...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.29 per hour or $USD 805.34 per month

Full Time: $USD 9.29 per hour or $USD 1610.69 per month

Remote Staff Recruiter Comments

Erica has 5+ years of relevant experience in lead generation, business development, and sales enablement roles across the IT and consulting industries. Her drive for performance is palpable, reflected not only in her extensive remote work experience but also in her ability to independently build lead databases from scratch and handle multiple markets such as the Philippines and Singapore.

  • Successfully created and maintained prospecting databases using platforms like Apollo.io and LinkedIn Sales Navigator.
  • Handled end-to-end sales cycles—from data scraping and outreach to deal closure and post-sale coordination.
  • Introduced cold outreach automation workflows and played a key role in nurturing leads with minimal marketing support.
  • Demonstrated agility by adapting to both startup and corporate environments, showcasing her ability to independently drive pipeline growth in ambiguous or evolving structures.
  • She can start immediately
Skill Proficiency + Tech / Software Proficiency
  • Lead Generation:  Linkedin Sales Navigator, Apollo.io, Lusha, and LeadScraper
    Sales Enablement and CRM Management: Salesforce, HubSpot, and GoHighLevel in past roles.
  • Project & Task Coordination: Familiar with Slack, Notion, and Trello to streamline workflows and collaborate with teams.

PI Behavioral Profile: Venturer

Strongest Behaviors:

  • Intense proactivity and aggressiveness in driving to reach goals. 
  • Strongly independent in putting forth their own ideas, which are innovative and original, and if implemented, will change the organization.
  • Resourceful and forceful in overcoming obstacles, vigorously and directly attacks problems; fights back hard when challenged.
  • Incredibly strong sense of urgency and strongly task-focused

Behavioral Summary:
Erica is an ingenious and innovative problem-solver and troubleshooter. They have an actively inquiring mind, a lively interest in the technical aspects of the work, and a need to know and learn more about the systems, techniques, facts, and concepts involved in it. They will drive hard to get things done their own way, and quickly. A self-starter that initiates, makes decisions, and assumes responsibility for those decisions. They have a strong competitive drive, are ambitious, and will drive hard to achieve goals. Their sense of urgency and impatience for results will put pressure on others as well as on themself.


Employment History

Product Sales Specialist

Industry:

Healthcare / Medical

Employment Period:

November 2020 to January 2023 (26 Months)

Duties and Responsibilities:

  • Lead and Demand Generation CRM Utilization (Salesforce, Hubspot)
  • Multi-channel lead outsourcing and demand generation
  • Streamline business process and workflows
  • Conduct pre-sales to easy adopter, nurture other leads
  • Sales funnel optimization Present SaaS to potential clients/partners
  • Account management - B2B and B2C

Growth Manager APAC AND UK

Industry:

Human Resources Management / Consulting

Employment Period:

January 2024 to March 2025 (13 Months)

Duties and Responsibilities:

Develop and execute tailored growth strategies in APAC, driving market penetration and scalability Lead cross-functional teams to enhance account acquisition, engagement and retention in region Analyze industry trends and learner behavior to identify growth opportunities and prioritize strategic initiatives.

Demand Generation Head

Industry:

Education

Employment Period:

August 2023 to January 2024 (5 Months)

Duties and Responsibilities:

  • Multi-channel lead outsourcing and demand gen for AWS
  • Streamline business process and workflows
  • Conduct pre-sales to easy adopter, nurture other leads
  • Sales funnel optimization Present SaaS to potential clients/partners

Education History

Field of Study:

Biology

Major:

Biology

Graduation Date:

March 15, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead GenerationDigital Marketing

INTERMEDIATE ★★

    Outbound SalesGraphic DesignSEO

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type:
  • Brand Name: N/A
  • Processor: N/A
  • Operating System: N/A

All-inclusive Rate: USD $9.49/hr

John

Candidate ID: 607289


ADVANCED

    Lead Generation, Lead Mining, Lead management, Cold Calling...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.49 per hour or $USD 1645.65 per month

Remote Staff Recruiter Comments

  • John is a highly skilled professional with over three years of experience as a Lead Generation Specialist and General Virtual Assistant in the BPO and publishing industries.
  • His expertise lies in driving lead generation campaigns and managing client relationships, consistently surpassing performance metrics.
  • With a proven ability to work independently in remote settings, he has helped streamline processes, improve team productivity, and deliver exceptional customer service.
  • Work Experience & Educational Background:
    • John's career spans multiple roles across industries, including account management, sales, and team leadership.
    • Highlights of his experience include:
    • Over three years as a Lead Generation Specialist, excelling in the use of industry-standard CRM tools such as LinkedIn Sales Navigator, HubSpot, and Salesforce.
    • A background in publishing consultancy and sales, assisting authors in marketing and distribution strategies.
    • Leadership experience, having managed and supervised teams to meet performance targets and maintain quality standards.
  • John holds a Bachelor of Science in Computer Engineering from Mindanao Polytechnic State College, where he also completed a foundational program in Computer Electronics.
  • Career Highlights & Relevant Projects:
    • John successfully managed lead generation campaigns that resulted in increased client acquisition and revenue growth.
    • At a BPO company, he coordinated with internal teams to align client expectations with service delivery, achieving high customer satisfaction scores.
    • His ability to qualify leads and measure campaign success contributed to revenue increases at his previous roles.
  • Skill Proficiency & Technical Expertise:
    • John is proficient in tools such as Salesforce, HubSpot, ZoomInfo, and PipeDrive.
    • His technical skill set includes data entry, invoicing, and process optimization, while his soft skills encompass communication, leadership, and problem-solving.
    • These skills enable him to work efficiently in virtual environments, effectively managing client relations and delivering high-quality results.
Predictive Index Profile - Guardian

Strongest Behaviors
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.
Behavioral Summary
John Rey is unselfish, motivated by a strong sense of duty. Derives satisfaction from doing good work for the company or the team, and values recognition of their dedication and specialized skill. Cautious; takes work responsibilities very seriously. Does things the established or conventional way, and will make changes only when convinced, with hard evidence, that the new way will be better. In rolling out new changes, John Rey will be very tactical, thinking through exactly how it should be done, creating a complete plan, and having solutions to possible pitfalls. Decisions will be equally well thought-out.

 

Employment History

Lead Generation Specialist

Industry:

Entertainment / Media

Employment Period:

July 2021 to September 2024 (38 Months)

Duties and Responsibilities:

● Identifes and engages potential clients to generate new business opportunities. ● Uses CRM tools to track leads and measure campaign success ● Qualifes leads and follows up with potential clients

Publishing Consultant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2020 to June 2021 (13 Months)

Duties and Responsibilities:

● Handles inbound and outbound calls for authors looking to publish their book. ● Assists with marketing and promotion strategies ● Provides insights on distribution channels

Account Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2016 to April 2020 (45 Months)

Duties and Responsibilities:

● Manages client relationships and ensures customer satisfaction. ● Oversees the performance of the BPO team handling the client's account. ● Coordinates with internal teams to meet client expectations..

Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2014 to June 2016 (27 Months)

Duties and Responsibilities:

Manages inbound and outbound calls with authors interested in publishing their books, guiding them through the process and addressing their questions. ● Negotiates contracts and pricing with authors and clients. ● Maintains relationships with existing clients.

Team Leader

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2005 to February 2013 (91 Months)

Duties and Responsibilities:

● Manages and supervises a team of agents. ● Ensures the team meets performance targets and quality standards. ● Monitors team performance and provides feedback.

Education History

Field of Study:

Engineering (Computer/Telecommunication)

Major:

Computer Engineering

Graduation Date:

April 16, 2005

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead Generation, Lead Mining, Lead management, Cold Calling, Email management,

INTERMEDIATE ★★

    Administrative Support

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: default
  • Operating System: Windows 11

All-inclusive Rate: USD $9.49/hr

John

Candidate ID: 607289


ADVANCED

    Lead Generation, Lead Mining, Lead management, Cold Calling...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.49 per hour or $USD 1645.65 per month

Remote Staff Recruiter Comments

  • John is a highly skilled professional with over three years of experience as a Lead Generation Specialist and General Virtual Assistant in the BPO and publishing industries.
  • His expertise lies in driving lead generation campaigns and managing client relationships, consistently surpassing performance metrics.
  • With a proven ability to work independently in remote settings, he has helped streamline processes, improve team productivity, and deliver exceptional customer service.
  • Work Experience & Educational Background:
    • John's career spans multiple roles across industries, including account management, sales, and team leadership.
    • Highlights of his experience include:
    • Over three years as a Lead Generation Specialist, excelling in the use of industry-standard CRM tools such as LinkedIn Sales Navigator, HubSpot, and Salesforce.
    • A background in publishing consultancy and sales, assisting authors in marketing and distribution strategies.
    • Leadership experience, having managed and supervised teams to meet performance targets and maintain quality standards.
  • John holds a Bachelor of Science in Computer Engineering from Mindanao Polytechnic State College, where he also completed a foundational program in Computer Electronics.
  • Career Highlights & Relevant Projects:
    • John successfully managed lead generation campaigns that resulted in increased client acquisition and revenue growth.
    • At a BPO company, he coordinated with internal teams to align client expectations with service delivery, achieving high customer satisfaction scores.
    • His ability to qualify leads and measure campaign success contributed to revenue increases at his previous roles.
  • Skill Proficiency & Technical Expertise:
    • John is proficient in tools such as Salesforce, HubSpot, ZoomInfo, and PipeDrive.
    • His technical skill set includes data entry, invoicing, and process optimization, while his soft skills encompass communication, leadership, and problem-solving.
    • These skills enable him to work efficiently in virtual environments, effectively managing client relations and delivering high-quality results.
Predictive Index Profile - Guardian

Strongest Behaviors
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.
Behavioral Summary
John Rey is unselfish, motivated by a strong sense of duty. Derives satisfaction from doing good work for the company or the team, and values recognition of their dedication and specialized skill. Cautious; takes work responsibilities very seriously. Does things the established or conventional way, and will make changes only when convinced, with hard evidence, that the new way will be better. In rolling out new changes, John Rey will be very tactical, thinking through exactly how it should be done, creating a complete plan, and having solutions to possible pitfalls. Decisions will be equally well thought-out.

 

Employment History

Lead Generation Specialist

Industry:

Entertainment / Media

Employment Period:

July 2021 to September 2024 (38 Months)

Duties and Responsibilities:

● Identifes and engages potential clients to generate new business opportunities. ● Uses CRM tools to track leads and measure campaign success ● Qualifes leads and follows up with potential clients

Publishing Consultant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2020 to June 2021 (13 Months)

Duties and Responsibilities:

● Handles inbound and outbound calls for authors looking to publish their book. ● Assists with marketing and promotion strategies ● Provides insights on distribution channels

Account Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2016 to April 2020 (45 Months)

Duties and Responsibilities:

● Manages client relationships and ensures customer satisfaction. ● Oversees the performance of the BPO team handling the client's account. ● Coordinates with internal teams to meet client expectations..

Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2014 to June 2016 (27 Months)

Duties and Responsibilities:

Manages inbound and outbound calls with authors interested in publishing their books, guiding them through the process and addressing their questions. ● Negotiates contracts and pricing with authors and clients. ● Maintains relationships with existing clients.

Team Leader

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2005 to February 2013 (91 Months)

Duties and Responsibilities:

● Manages and supervises a team of agents. ● Ensures the team meets performance targets and quality standards. ● Monitors team performance and provides feedback.

Education History

Field of Study:

Engineering (Computer/Telecommunication)

Major:

Computer Engineering

Graduation Date:

April 16, 2005

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead Generation, Lead Mining, Lead management, Cold Calling, Email management,

INTERMEDIATE ★★

    Administrative Support

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: default
  • Operating System: Windows 11

All-inclusive Rate: USD $10.30/hr

Mark

Candidate ID: 587092


ADVANCED

    Graphic Design, Social Media Management, Content Production, Digital Marketing...

INTERMEDIATE

    Lead Generation, Sales, CRM...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 10.30 per hour or $USD 1785.51 per month

Remote Staff Recruiter Comments

Experience: Mark has 15 years of experience across industries, including malls, printing companies, and one of Luzon's largest appliance centers in the Philippines. He also has extensive freelance experience designing for clients in various sectors such as t-shirt printing, helmets and merchandise, events, food and beverage, real estate, and insurance companies.

Software Proficiency: Mark is skilled in Adobe Photoshop, Canva, and Da Vinci for video editing. He also utilizes iOS-based editing applications. He is highly proficient in designing social media banners, infographics, company handbooks, organizational and process charts, printed materials like tarpaulins, flyers, and billboards, as well as other company collaterals.

Specialization: Mark specializes in creating visually compelling designs for social media, marketing materials, and print. His expertise extends to producing company resources and collaborating with businesses to deliver high-quality, customized designs that align with brand objectives.

Strength: Mark is adaptable and eager to grow professionally by working with clients from diverse industries and nationalities. He is open to learning new tools and embracing different working environments, making him an excellent fit for remote, client-facing roles.

Home Office Setup: Mark’s home office includes a desktop computer powered by a Ryzen 5 processor with 16GB RAM, supported by a stable 100 Mbps fiber internet connection and mobile data backup for uninterrupted work.
Current Status: Mark has been freelancing from home since 2022, successfully collaborating with various business owners on projects. He is now actively seeking a remote job, particularly with Australian clients, to expand his professional network and develop his skills further.

SKILLS:
SOFTWARE PROFICIENCY:
ADOBE PHOTOSHOP
CANVA
DAVINCI RESOLVE

DESIGN CAPABILITIES:
SOCIAL MEDIA ADS
BANNERS AND BILLBOARDS
LOGOS AND FLYERS
BROCHURES AND LANYARDS
SUBLIMATION SHIRTS, HELMETS, AND
MERCHANDISE
ANYTHING BASED ON CLIENT REQUEST

CREATIVE ABILITIES:
CUSTOM DESIGNS FROM SCRATCH
CONTENT CREATION:
VIDEO EDITING FOR SOCIAL MEDIA
LOCAL VLOGGING FOCUSED ON THE
RIDING COMMUNITY
REGULARLY CREATING AND UPLOADING
VIDEOS AND SHORT CLIPS
 

Employment History

Digital Marketing Associate - Graphic Design

Industry:

Retail / Merchandise

Employment Period:

March 2015 to November 2022 (91 Months)

Duties and Responsibilities:

  • Design a variety of marketing materials, including Company Organizational and Process Charts, ID and lanyard brochures, flyers, billboards, banners, and other.
  • Create visually engaging posters and short video clips for social media advertisements.
  • Craft compelling and relevant content captions tailored to social media platforms, ensuring alignment with the brand's voice and messaging.
  • branded collateral to support sales and promotional activities.
  • Lead generation through targeted social media strategies, managing customer inquiries about quotation, payment terms, warranties, and services via direct messages, comments, and emails.
  • Build and maintain strategic relationships with suppliers and external partners to support marketing initiatives.
  • Oversee the development of all marketing materials, from website banners to printed brochures and case studies, ensuring consistency in branding and messaging.
  • Work closely with cross-functional teams, including design, web development, and sales, to ensure a cohesive marketing approach.
  • Measure and report on the performance of digital and offline marketing campaigns, assessing engagement.
  • Visit various branches to assess the condition of marketing materials, ensuring that they are properly installed, updated, or upgraded as needed.

Graphic Artist

Industry:

Retail / Merchandise

Employment Period:

February 2013 to March 2014 (13 Months)

Duties and Responsibilities:

  • Design promotional materials such as posters, flyers, brochures, banners, billboards, and social media graphics for mall events, sales, seasonal promotions, and store campaigns.
  • Ensure all designs align with the mall’s branding guidelines and maintain a consistent visual identity across all platforms.
  • Design clear, attractive signage for mall interiors and exteriors, including wayfinding signs, store promotions, and event displays.
  • Work closely with the marketing team, mall tenants, and other departments to develop creative solutions for promotional and advertising needs.
  • Liaise with printers and vendors to ensure high-quality production of printed materials and timely delivery of collateral.
  • Stay updated on the latest design trends, particularly in retail and mall promotions, to keep the mall’s visual content fresh and appealing.

Graphic Artist

Industry:

Printing / Publishing

Employment Period:

April 2009 to January 2013 (45 Months)

Duties and Responsibilities:

  • Create visually compelling designs for print materials such as posters, billboards, invitations, brochures, and flyers that align with client expectations and brand guidelines.
  • Meet with clients to understand their design needs, preferences, and vision for projects. Provide creative input and advice on materials and design choices.
  • Ensure that all designs are correctly formatted and prepared for print production, including color profiles, bleed, margins, and resolution settings.
  • Provide proofs to clients for review, make revisions based on feedback, and ensure final approval before production.
  • Work closely with the printing team to ensure design files are optimized for printing and ensure the final output meets quality standards.
  • Design across various formats and sizes, from small invitations to large billboards, ensuring quality and consistency.
  • Manage multiple projects simultaneously, ensuring timely delivery of designs while meeting production deadlines.

FREELANCE - GRAPHIC DESIGNER

Industry:

Arts / Design / Fashion

Employment Period:

November 2022 to Present

Duties and Responsibilities:

  • Create unique and appealing designs for Event materials, sublimation printing on shirts, helmet and riding vest ensuring compatibility with production techniques and client specifications.
  • eye-catching and engaging banners, posts, and advertisements for social media platforms that resonate with the target audience for business owner clients.
  • Develop visually compelling materials for business promotions, including but not limited to:
  • Flyers, Banners (for both digital and print use), Menu boards, Brochures, Billboards

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

April 8, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Graphic Design, Social Media Management, Content Production, Digital Marketing, Graphics, Video Editing, Canva, Adobe Photoshop, Customer Relations, Customer Service,

INTERMEDIATE ★★

    Lead GenerationSalesCRM

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16564904238
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: lenovo
  • Processor: RYZEN 5
  • Operating System: Windows 10

All-inclusive Rate: USD $10.30/hr

Mark

Candidate ID: 587092


ADVANCED

    Graphic Design, Social Media Management, Content Production, Digital Marketing...

INTERMEDIATE

    Lead Generation, Sales, CRM...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 10.30 per hour or $USD 1785.51 per month

Remote Staff Recruiter Comments

Experience: Mark has 15 years of experience across industries, including malls, printing companies, and one of Luzon's largest appliance centers in the Philippines. He also has extensive freelance experience designing for clients in various sectors such as t-shirt printing, helmets and merchandise, events, food and beverage, real estate, and insurance companies.

Software Proficiency: Mark is skilled in Adobe Photoshop, Canva, and Da Vinci for video editing. He also utilizes iOS-based editing applications. He is highly proficient in designing social media banners, infographics, company handbooks, organizational and process charts, printed materials like tarpaulins, flyers, and billboards, as well as other company collaterals.

Specialization: Mark specializes in creating visually compelling designs for social media, marketing materials, and print. His expertise extends to producing company resources and collaborating with businesses to deliver high-quality, customized designs that align with brand objectives.

Strength: Mark is adaptable and eager to grow professionally by working with clients from diverse industries and nationalities. He is open to learning new tools and embracing different working environments, making him an excellent fit for remote, client-facing roles.

Home Office Setup: Mark’s home office includes a desktop computer powered by a Ryzen 5 processor with 16GB RAM, supported by a stable 100 Mbps fiber internet connection and mobile data backup for uninterrupted work.
Current Status: Mark has been freelancing from home since 2022, successfully collaborating with various business owners on projects. He is now actively seeking a remote job, particularly with Australian clients, to expand his professional network and develop his skills further.

SKILLS:
SOFTWARE PROFICIENCY:
ADOBE PHOTOSHOP
CANVA
DAVINCI RESOLVE

DESIGN CAPABILITIES:
SOCIAL MEDIA ADS
BANNERS AND BILLBOARDS
LOGOS AND FLYERS
BROCHURES AND LANYARDS
SUBLIMATION SHIRTS, HELMETS, AND
MERCHANDISE
ANYTHING BASED ON CLIENT REQUEST

CREATIVE ABILITIES:
CUSTOM DESIGNS FROM SCRATCH
CONTENT CREATION:
VIDEO EDITING FOR SOCIAL MEDIA
LOCAL VLOGGING FOCUSED ON THE
RIDING COMMUNITY
REGULARLY CREATING AND UPLOADING
VIDEOS AND SHORT CLIPS
 

Employment History

Digital Marketing Associate - Graphic Design

Industry:

Retail / Merchandise

Employment Period:

March 2015 to November 2022 (91 Months)

Duties and Responsibilities:

  • Design a variety of marketing materials, including Company Organizational and Process Charts, ID and lanyard brochures, flyers, billboards, banners, and other.
  • Create visually engaging posters and short video clips for social media advertisements.
  • Craft compelling and relevant content captions tailored to social media platforms, ensuring alignment with the brand's voice and messaging.
  • branded collateral to support sales and promotional activities.
  • Lead generation through targeted social media strategies, managing customer inquiries about quotation, payment terms, warranties, and services via direct messages, comments, and emails.
  • Build and maintain strategic relationships with suppliers and external partners to support marketing initiatives.
  • Oversee the development of all marketing materials, from website banners to printed brochures and case studies, ensuring consistency in branding and messaging.
  • Work closely with cross-functional teams, including design, web development, and sales, to ensure a cohesive marketing approach.
  • Measure and report on the performance of digital and offline marketing campaigns, assessing engagement.
  • Visit various branches to assess the condition of marketing materials, ensuring that they are properly installed, updated, or upgraded as needed.

Graphic Artist

Industry:

Retail / Merchandise

Employment Period:

February 2013 to March 2014 (13 Months)

Duties and Responsibilities:

  • Design promotional materials such as posters, flyers, brochures, banners, billboards, and social media graphics for mall events, sales, seasonal promotions, and store campaigns.
  • Ensure all designs align with the mall’s branding guidelines and maintain a consistent visual identity across all platforms.
  • Design clear, attractive signage for mall interiors and exteriors, including wayfinding signs, store promotions, and event displays.
  • Work closely with the marketing team, mall tenants, and other departments to develop creative solutions for promotional and advertising needs.
  • Liaise with printers and vendors to ensure high-quality production of printed materials and timely delivery of collateral.
  • Stay updated on the latest design trends, particularly in retail and mall promotions, to keep the mall’s visual content fresh and appealing.

Graphic Artist

Industry:

Printing / Publishing

Employment Period:

April 2009 to January 2013 (45 Months)

Duties and Responsibilities:

  • Create visually compelling designs for print materials such as posters, billboards, invitations, brochures, and flyers that align with client expectations and brand guidelines.
  • Meet with clients to understand their design needs, preferences, and vision for projects. Provide creative input and advice on materials and design choices.
  • Ensure that all designs are correctly formatted and prepared for print production, including color profiles, bleed, margins, and resolution settings.
  • Provide proofs to clients for review, make revisions based on feedback, and ensure final approval before production.
  • Work closely with the printing team to ensure design files are optimized for printing and ensure the final output meets quality standards.
  • Design across various formats and sizes, from small invitations to large billboards, ensuring quality and consistency.
  • Manage multiple projects simultaneously, ensuring timely delivery of designs while meeting production deadlines.

FREELANCE - GRAPHIC DESIGNER

Industry:

Arts / Design / Fashion

Employment Period:

November 2022 to Present

Duties and Responsibilities:

  • Create unique and appealing designs for Event materials, sublimation printing on shirts, helmet and riding vest ensuring compatibility with production techniques and client specifications.
  • eye-catching and engaging banners, posts, and advertisements for social media platforms that resonate with the target audience for business owner clients.
  • Develop visually compelling materials for business promotions, including but not limited to:
  • Flyers, Banners (for both digital and print use), Menu boards, Brochures, Billboards

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

April 8, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Graphic Design, Social Media Management, Content Production, Digital Marketing, Graphics, Video Editing, Canva, Adobe Photoshop, Customer Relations, Customer Service,

INTERMEDIATE ★★

    Lead GenerationSalesCRM

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16564904238
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: lenovo
  • Processor: RYZEN 5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.78/hr

Minerva

Candidate ID: 586463


ADVANCED

    Salesforce CRM, CRM, Microsoft Office, Google Apps...

INTERMEDIATE

    Social Media Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.78 per hour or $USD 674.22 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

Mira has over 6 years of experience in administrative support, team leadership, and customer service. Her extensive experience in managing teams, developing training programs, and handling customer inquiries makes her a strong candidate for roles in administration and team management. 

Areas of Work:
  • Administrative Support
  • Team Leadership
  • Training and Development
  • Customer Service
  • Sales and Lead Generation
Industries:
  • Telecommunications
  • Insurance
  • Legal Services
Career Highlights / Relevant Projects:
  • Team Leader (Comcast)
    • Led, motivated, and coached a team of appointment setters for financial advisers.
    • Delegated tasks effectively, prioritized workload, and set clear performance expectations.
    • Monitored team performance, providing constructive feedback, coaching, and development opportunities.
    • Audited calls to ensure adherence to client standards and managed the hiring process, training, and onboarding of agents.
  • Supervisor (Comcast)
    • Led and coached a team of employees, fostering a positive and productive work environment.
    • Monitored team performance, provided feedback, and conducted performance reviews.
    • Addressed employee concerns, resolved conflicts, and ensured adherence to company policies and safety regulations.
    • Identified opportunities for process improvement and implemented changes to enhance efficiency and productivity.
  • Product Specific Trainer (Comcast)
    • Developed and maintained comprehensive training programs for technical account features and best practices.
    • Delivered impactful training sessions through various instructional methods.
    • Tailored training content to diverse learning styles and evaluated trainee comprehension through assessments.
    • Collaborated with subject matter experts to ensure training program effectiveness.
  • Insurance Quotation Specialist (Remote) (Home and Auto Insurance)
    • Conducted thorough needs assessments to recommend appropriate home and auto insurance policies.
    • Prepared accurate and competitive quotes and processed applications for new and existing policies.
    • Answered client questions regarding coverage, billing, and claims, providing ongoing customer service and support.
  • Technical Service Representative (Hybrid) (Comcast)
    • Diagnosed and resolved a wide range of technical issues through phone, chat, or email support.
    • Provided clear instructions to guide customers through troubleshooting steps and maintained strong customer relationships.
    • Documented interactions and tracked service resolutions to ensure optimal customer experience.
  • Lead Generation Specialist (Remote) (Schedule an appointment for attorneys)
    • Performed outbound calls on leads to check for a variety of cases and scheduled appointments for attorneys.
    • Ensured data in CRM systems were correct.
Skill Proficiency + Tech / Software Proficiency:

Skills:

  • Social Media Management (Intermediate)
  • Salesforce CRM (Advanced)
  • CRM (Advanced)
  • Microsoft Office (Advanced)
  • Google Apps (Advanced)

Mira is a highly skilled administrative professional with robust expertise in managing teams, developing training programs, and providing excellent customer service. Her strong skills in CRM management, team leadership, and process improvement make her a valuable asset for any organization. Minerva has a proven track record of enhancing team performance and ensuring high standards of service, demonstrating exceptional ability in various roles.

Predictive Index Profile Summary:

Profile: Scholar

Mira's Scholar profile indicates that she excels in analytical thinking and possesses a deep knowledge in her field. As a Scholar, she brings a methodical and detail-oriented approach to her work, ensuring thoroughness and precision. Her ability to analyze complex situations and develop effective solutions makes her a strong candidate for roles that require critical thinking and expertise. Minerva's Scholar profile complements her extensive experience, positioning her as a valuable asset in any organization.


Employment History

LEAD GENERATION SPECIALIST REMOTE

Industry:

Law / Legal

Employment Period:

July 2024 to Present

Duties and Responsibilities:

  • Performing outbound call on leads to avail of a client- attorney matching program to check for variety of cases.
  • Schedule an appointment for attorneys. Ensuring data in CRM are correct.
  • TOOLS USED CRM, Salesforce, Pipedrive, Call tools, Aloware, EzLynx, Grasshopper, Ring Central, RingDNA, Five9, VICIDial G-suites, Calendly, Microsoft suites

TEAM LEADER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2024 to July 2024 (5 Months)

Duties and Responsibilities:

  • Lead, motivate, and coach a team of appointment setters for financial advisers, fostering a positive and productive work environment.
  • Delegate tasks effectively, prioritizing workload and setting clear performance expectations.
  • Monitor team performance, providing constructive feedback, coaching, and development opportunities.
  • Auditing calls to see if it is following the call standard from the client.
  • Responsible for the hiring process, training and on boarding of each agents, equipping them before going live.

SUPERVISOR

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2023 to January 2024 (9 Months)

Duties and Responsibilities:

  • Lead, motivate, and coach a team of employees, fostering a positive and productive work environment.
  • Delegate tasks effectively, prioritizing workload and setting clear performance expectations.
  • Monitor team performance, providing constructive feedback, coaching, and development opportunities.
  • Address employee concerns, resolve conflicts, and maintain a professional work environment.
  • Ensure adherence to company policies, procedures, and safety regulations.
  • Conduct performance reviews and recommend promotions or disciplinary actions as necessary.
  • Identify opportunities for process improvement and implement changes to enhance efficiency and productivity.
  • Communicate effectively with team members, senior management, and other departments.

PRODUCT SPECIFIC TRAINER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2019 to April 2023 (41 Months)

Duties and Responsibilities:

  • Develop and maintain comprehensive training programs for Technical account features, functionalities, and best practices.
  • Deliver impactful training sessions, utilizing a variety of instructional methods including presentations, workshops, demonstrations, and hands-on activities.
  • Tailor training content to diverse learning styles and experience levels.
  • Evaluate trainee comprehension through assessments and provide ongoing coaching and support.
  • Stay up-to-date on product updates and industry trends, continuously refining training content.
  • Collaborate with subject matter experts and internal stakeholders to ensure training program effectiveness.

TECHNICAL SERVICE FRESPRESENTATIVE (HYBRID)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2018 to November 2019 (13 Months)

Duties and Responsibilities:

  • Diagnose and resolve a wide range of technical issues through phone, chat, or email support.
  • Provide clear and concise instructions to guide customers through troubleshooting steps.
  • Utilize internal resources and knowledge base to identify solutions and escalate complex issues when necessary.
  • Maintain a positive and professional demeanor while fostering strong customer relationships.
  • Document interactions and track service resolutions to ensure optimal customer experience.
  • Stay up-to-date on the latest Xfinity products, features, and troubleshooting techniques.

INSURANCE QOUTATION SPECIALIST REMOTE

Industry:

Banking / Financial Services

Employment Period:

December 2023 to January 2023 (11 Months)

Duties and Responsibilities:

  • Conduct thorough needs assessments to understand client risks and recommend appropriate home and auto insurance policies.
  • Prepare accurate and competitive quotes tailored to individual client needs.
  • Process applications for new and existing policies, ensuring accuracy and adherence to company guidelines.
  • Answer client questions regarding coverage, billing, and claims.
  • Provide ongoing customer service and support, fostering positive relationships and ensuring client satisfaction. 

Education History

Field of Study:

Computer Science/Information Technology

Major:

INFORMATION AND TECHNOLOGY

Graduation Date:

March 26, 2009

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Salesforce CRM, CRM, Microsoft Office, Google Apps,

INTERMEDIATE ★★

    Social Media Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.78/hr

Minerva

Candidate ID: 586463


ADVANCED

    Salesforce CRM, CRM, Microsoft Office, Google Apps...

INTERMEDIATE

    Social Media Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.78 per hour or $USD 674.22 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

Mira has over 6 years of experience in administrative support, team leadership, and customer service. Her extensive experience in managing teams, developing training programs, and handling customer inquiries makes her a strong candidate for roles in administration and team management. 

Areas of Work:
  • Administrative Support
  • Team Leadership
  • Training and Development
  • Customer Service
  • Sales and Lead Generation
Industries:
  • Telecommunications
  • Insurance
  • Legal Services
Career Highlights / Relevant Projects:
  • Team Leader (Comcast)
    • Led, motivated, and coached a team of appointment setters for financial advisers.
    • Delegated tasks effectively, prioritized workload, and set clear performance expectations.
    • Monitored team performance, providing constructive feedback, coaching, and development opportunities.
    • Audited calls to ensure adherence to client standards and managed the hiring process, training, and onboarding of agents.
  • Supervisor (Comcast)
    • Led and coached a team of employees, fostering a positive and productive work environment.
    • Monitored team performance, provided feedback, and conducted performance reviews.
    • Addressed employee concerns, resolved conflicts, and ensured adherence to company policies and safety regulations.
    • Identified opportunities for process improvement and implemented changes to enhance efficiency and productivity.
  • Product Specific Trainer (Comcast)
    • Developed and maintained comprehensive training programs for technical account features and best practices.
    • Delivered impactful training sessions through various instructional methods.
    • Tailored training content to diverse learning styles and evaluated trainee comprehension through assessments.
    • Collaborated with subject matter experts to ensure training program effectiveness.
  • Insurance Quotation Specialist (Remote) (Home and Auto Insurance)
    • Conducted thorough needs assessments to recommend appropriate home and auto insurance policies.
    • Prepared accurate and competitive quotes and processed applications for new and existing policies.
    • Answered client questions regarding coverage, billing, and claims, providing ongoing customer service and support.
  • Technical Service Representative (Hybrid) (Comcast)
    • Diagnosed and resolved a wide range of technical issues through phone, chat, or email support.
    • Provided clear instructions to guide customers through troubleshooting steps and maintained strong customer relationships.
    • Documented interactions and tracked service resolutions to ensure optimal customer experience.
  • Lead Generation Specialist (Remote) (Schedule an appointment for attorneys)
    • Performed outbound calls on leads to check for a variety of cases and scheduled appointments for attorneys.
    • Ensured data in CRM systems were correct.
Skill Proficiency + Tech / Software Proficiency:

Skills:

  • Social Media Management (Intermediate)
  • Salesforce CRM (Advanced)
  • CRM (Advanced)
  • Microsoft Office (Advanced)
  • Google Apps (Advanced)

Mira is a highly skilled administrative professional with robust expertise in managing teams, developing training programs, and providing excellent customer service. Her strong skills in CRM management, team leadership, and process improvement make her a valuable asset for any organization. Minerva has a proven track record of enhancing team performance and ensuring high standards of service, demonstrating exceptional ability in various roles.

Predictive Index Profile Summary:

Profile: Scholar

Mira's Scholar profile indicates that she excels in analytical thinking and possesses a deep knowledge in her field. As a Scholar, she brings a methodical and detail-oriented approach to her work, ensuring thoroughness and precision. Her ability to analyze complex situations and develop effective solutions makes her a strong candidate for roles that require critical thinking and expertise. Minerva's Scholar profile complements her extensive experience, positioning her as a valuable asset in any organization.


Employment History

LEAD GENERATION SPECIALIST REMOTE

Industry:

Law / Legal

Employment Period:

July 2024 to Present

Duties and Responsibilities:

  • Performing outbound call on leads to avail of a client- attorney matching program to check for variety of cases.
  • Schedule an appointment for attorneys. Ensuring data in CRM are correct.
  • TOOLS USED CRM, Salesforce, Pipedrive, Call tools, Aloware, EzLynx, Grasshopper, Ring Central, RingDNA, Five9, VICIDial G-suites, Calendly, Microsoft suites

TEAM LEADER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2024 to July 2024 (5 Months)

Duties and Responsibilities:

  • Lead, motivate, and coach a team of appointment setters for financial advisers, fostering a positive and productive work environment.
  • Delegate tasks effectively, prioritizing workload and setting clear performance expectations.
  • Monitor team performance, providing constructive feedback, coaching, and development opportunities.
  • Auditing calls to see if it is following the call standard from the client.
  • Responsible for the hiring process, training and on boarding of each agents, equipping them before going live.

SUPERVISOR

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2023 to January 2024 (9 Months)

Duties and Responsibilities:

  • Lead, motivate, and coach a team of employees, fostering a positive and productive work environment.
  • Delegate tasks effectively, prioritizing workload and setting clear performance expectations.
  • Monitor team performance, providing constructive feedback, coaching, and development opportunities.
  • Address employee concerns, resolve conflicts, and maintain a professional work environment.
  • Ensure adherence to company policies, procedures, and safety regulations.
  • Conduct performance reviews and recommend promotions or disciplinary actions as necessary.
  • Identify opportunities for process improvement and implement changes to enhance efficiency and productivity.
  • Communicate effectively with team members, senior management, and other departments.

PRODUCT SPECIFIC TRAINER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2019 to April 2023 (41 Months)

Duties and Responsibilities:

  • Develop and maintain comprehensive training programs for Technical account features, functionalities, and best practices.
  • Deliver impactful training sessions, utilizing a variety of instructional methods including presentations, workshops, demonstrations, and hands-on activities.
  • Tailor training content to diverse learning styles and experience levels.
  • Evaluate trainee comprehension through assessments and provide ongoing coaching and support.
  • Stay up-to-date on product updates and industry trends, continuously refining training content.
  • Collaborate with subject matter experts and internal stakeholders to ensure training program effectiveness.

TECHNICAL SERVICE FRESPRESENTATIVE (HYBRID)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2018 to November 2019 (13 Months)

Duties and Responsibilities:

  • Diagnose and resolve a wide range of technical issues through phone, chat, or email support.
  • Provide clear and concise instructions to guide customers through troubleshooting steps.
  • Utilize internal resources and knowledge base to identify solutions and escalate complex issues when necessary.
  • Maintain a positive and professional demeanor while fostering strong customer relationships.
  • Document interactions and track service resolutions to ensure optimal customer experience.
  • Stay up-to-date on the latest Xfinity products, features, and troubleshooting techniques.

INSURANCE QOUTATION SPECIALIST REMOTE

Industry:

Banking / Financial Services

Employment Period:

December 2023 to January 2023 (11 Months)

Duties and Responsibilities:

  • Conduct thorough needs assessments to understand client risks and recommend appropriate home and auto insurance policies.
  • Prepare accurate and competitive quotes tailored to individual client needs.
  • Process applications for new and existing policies, ensuring accuracy and adherence to company guidelines.
  • Answer client questions regarding coverage, billing, and claims.
  • Provide ongoing customer service and support, fostering positive relationships and ensuring client satisfaction. 

Education History

Field of Study:

Computer Science/Information Technology

Major:

INFORMATION AND TECHNOLOGY

Graduation Date:

March 26, 2009

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Salesforce CRM, CRM, Microsoft Office, Google Apps,

INTERMEDIATE ★★

    Social Media Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $6.77/hr

Ronnie

Candidate ID: 537616


ADVANCED

    Lead Generation, Telemarketing, Cold Calling, Report Writing...

INTERMEDIATE

    Sales, Customer Service, Email Support, Chat Support...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Ronnie has been working for almost 3 years in different companies in the Education and Retail industries. He handled different positions such as Lead Generation and Telemarketer. He handled 200-300 calls per day. He worked with clients from the US and supported the following tasks:
    • Telemarketing
    • Cold calling
    • Targeting potential customer
    • Lead generation
    • Sales
    • Outbound sales
  • He is proficient in tools such as Salesforce, Zoho, Microsoft Teams, and Micorsoft tools.
  • Ronnie is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.

Predictive Index Behavioral Profile - Altruist

Strongest Behaviors
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals.
Behavioral Summary
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company. A pleasant and extraverted person, Ronnie is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Ronnie gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.


Employment History

TELEMARKETER

Industry:

Education

Employment Period:

December 2021 to March 2023 (15 Months)

Duties and Responsibilities:

  • Contact potential customers via phone
  • Promote and sell products or services
  • Make cold calls and handle objections
  • Explain product or service benefits
  • Close sales and maintain customer relationships
  • Maintain accurate records of customer interactions and sales activities

LEAD GENERATION SPECIALIST

Industry:

Retail / Merchandise

Employment Period:

October 2020 to November 2021 (13 Months)

Duties and Responsibilities:

  • Identify potential customers and create targeted lead generation campaigns
  • Use marketing automation tools to track and analyze campaign performance
  • Collaborate with sales team to convert leads into customers
  • Assisted in the creation and implementation of lead generation strategies Managed and maintained CRM database
  • Conducted market research to identify potential customers
  • Meet or exceed sales targets
  • Possess good communication, persuasion, and customer service skills. 

Education History

Field of Study:

Engineering (Others)

Major:

N/A

Graduation Date:

January 18, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead GenerationTelemarketingCold CallingReport Writing

INTERMEDIATE ★★

    SalesCustomer ServiceEmail SupportChat Support

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15754298833
  • Internet Type: DSL
  • Hardware Type: Desktop
  • Brand Name: Dell
  • Processor: Ryzen 5 3500
  • Operating System: Windows 10

All-inclusive Rate: USD $6.77/hr

Ronnie

Candidate ID: 537616


ADVANCED

    Lead Generation, Telemarketing, Cold Calling, Report Writing...

INTERMEDIATE

    Sales, Customer Service, Email Support, Chat Support...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Ronnie has been working for almost 3 years in different companies in the Education and Retail industries. He handled different positions such as Lead Generation and Telemarketer. He handled 200-300 calls per day. He worked with clients from the US and supported the following tasks:
    • Telemarketing
    • Cold calling
    • Targeting potential customer
    • Lead generation
    • Sales
    • Outbound sales
  • He is proficient in tools such as Salesforce, Zoho, Microsoft Teams, and Micorsoft tools.
  • Ronnie is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.

Predictive Index Behavioral Profile - Altruist

Strongest Behaviors
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals.
Behavioral Summary
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company. A pleasant and extraverted person, Ronnie is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Ronnie gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.


Employment History

TELEMARKETER

Industry:

Education

Employment Period:

December 2021 to March 2023 (15 Months)

Duties and Responsibilities:

  • Contact potential customers via phone
  • Promote and sell products or services
  • Make cold calls and handle objections
  • Explain product or service benefits
  • Close sales and maintain customer relationships
  • Maintain accurate records of customer interactions and sales activities

LEAD GENERATION SPECIALIST

Industry:

Retail / Merchandise

Employment Period:

October 2020 to November 2021 (13 Months)

Duties and Responsibilities:

  • Identify potential customers and create targeted lead generation campaigns
  • Use marketing automation tools to track and analyze campaign performance
  • Collaborate with sales team to convert leads into customers
  • Assisted in the creation and implementation of lead generation strategies Managed and maintained CRM database
  • Conducted market research to identify potential customers
  • Meet or exceed sales targets
  • Possess good communication, persuasion, and customer service skills. 

Education History

Field of Study:

Engineering (Others)

Major:

N/A

Graduation Date:

January 18, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead GenerationTelemarketingCold CallingReport Writing

INTERMEDIATE ★★

    SalesCustomer ServiceEmail SupportChat Support

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15754298833
  • Internet Type: DSL
  • Hardware Type: Desktop
  • Brand Name: Dell
  • Processor: Ryzen 5 3500
  • Operating System: Windows 10

All-inclusive Rate: USD $7.78/hr

Amor

Candidate ID: 537524


ADVANCED

    Email management, Microsoft Office, Lead Generation, Google Apps...

INTERMEDIATE

    Administrative Skills, Business Development, Data Mining, Executive Assistance...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time UK London US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Mourie has worn different hats in her employment in the past 6 years. She took up Information Technology in college. While studying, she helped herself with her school finances by being a working student. She held various roles in the BPO, education, NGO, and finance companies as a Call Center Agent, Office Assistant, Student Assistant, Office Admin Assistant/Data Encoder, and Business Development Consultant.
  • In April 2023, she joined an online reputation management business based in the US as a Business Development Specialist where she stayed for 8 months until it ceased its operations.
  • With these experiences, she gained proficiency in the following:
    • Lead gen using LinkedIn
    • Drafting content for social media platforms (LinkedIn, X, and Facebook)
    • Marketing research
    • Email marketing
    • Lead scraping
    • Cold-calling
    • Appointment setting
    • Data encoding
    • Telemarketing
  • She used multiple applications and tools such as Breakhold, Omni.us, ChatGPT, Yelp, Google Bard, Monday.com, HubSpot, Google Spreadsheets, LinkedIn, MS Dynamics 360, and Snov.io.
  • She can start anytime.
  • She prefers working full-time on any schedule.
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Amor will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


Employment History

Virtual Assistant Business Development Specialist

Industry:

Others

Employment Period:

April 2023 to December 2023 (8 Months)

Duties and Responsibilities:

  • Lead Generation and email verification using tools like Reoon, Snov.io, and Hunter.io to avoid email bounced
  • Scrapping Leads, Clean, and Verify Existing Leads through online research and email verification tools
  • Identify new clients through online research and visiting platforms like YELP, Allbiz, BBB, and so on.
  • Create a Dashboard for all Data for easy data monitoring
  • Prompts on ChatGPT and other AI needed to make work easier.
  • Email Campaigns using Cold Email Software like Snov.io, Breakcold, and Omni.us
  • Social Media Management, Draft Social Media content using Vista Social for scheduled posting on Facebook, X (Twitter), and LinkedIn

Business Development Consultant

Industry:

Banking / Financial Services

Employment Period:

February 2017 to June 2018 (16 Months)

Duties and Responsibilities:

  • Responsible for making first contact with new clients and establishing strong working rapport.
  • Worked closely with clients through follow-up calls to determine their needs to go after and ways to bring new business.
  • Recreate telemarketing scripts that will suit best oneself or clients who have very specific business development needs.
  • Identify and generate leads through digging and attending certain events to achieve internal pipeline targets and sales leads
  • Maintain and update database, and CRM based on results of calls.

Encoder/Office Administrative Assistant

Industry:

Human Resources Management / Consulting

Employment Period:

November 2009 to March 2010 (4 Months)

Duties and Responsibilities:

  • Encoded applicants' data in the agency database
  • Answer telephone calls and call applicants for updates concerning their application
  • Provide administrative support to the agency
  • Assist Applicants with their Applications
  • Attend/Assist applicants and expat employers during the final interview for job offer

Office Assistant

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

May 2007 to September 2009 (28 Months)

Duties and Responsibilities:

  • Provide administrative support to the organization like recording and creating the minutes of each meeting.
  • Follow-up sponsorship requests to companies for conventions and other events.
  • Perform liaison work related to the function of the organization like assisting members with their license renewal.
  • Maintain and update database and files
  • Travel and attend national board meetings and conventions to assist officers and do other secretarial tasks.

Call Center Agent

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2006 to December 2006 (5 Months)

Duties and Responsibilities:

  • Outbound telemarketing
  • Market and promote products (ink and toners) and services efficiency to individuals and companies
  • Maintain revenue goals

Student Assistant

Industry:

Education

Employment Period:

October 2003 to October 2005 (24 Months)

Duties and Responsibilities:

  • Assist/answer students/parents' inquiries on school matters (enrollments, overload, probationary, exam schedules, etc.,)
  • Do clerical work (liquidation report, filing of reimbursement, making/follow-up request, etc.,)
  • Maintain and update database and department files (Monthly reports, student grades, faculty loads, grading sheets, etc.,)  
  • Do liaison works (Distribute memos of department head to faculties or different departments/offices in the university)

Promo Clerk

Industry:

Retail / Merchandise

Employment Period:

December 2002 to May 2003 (5 Months)

Duties and Responsibilities:

  • Greet customers and assist them in finding the products they are looking for.
  • Answer customer inquiries and provide information on products, returns, and store policies.
  • Maintain the store's appearance, and ensure that products are well-organized and presented attractively.
  • Maintain a clean and organized work area and adhere to all safety standards.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

December 31, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Email management, Microsoft Office, Lead Generation, Google Apps, Calendar Management,

INTERMEDIATE ★★

    Administrative Skills, Business DevelopmentData MiningExecutive AssistanceLinkedIn Lead GenerationCold Calling

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result: https://www.speedtest.net/result/15731351524
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: MSI
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.78/hr

Amor

Candidate ID: 537524


ADVANCED

    Email management, Microsoft Office, Lead Generation, Google Apps...

INTERMEDIATE

    Administrative Skills, Business Development, Data Mining, Executive Assistance...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time UK London US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Mourie has worn different hats in her employment in the past 6 years. She took up Information Technology in college. While studying, she helped herself with her school finances by being a working student. She held various roles in the BPO, education, NGO, and finance companies as a Call Center Agent, Office Assistant, Student Assistant, Office Admin Assistant/Data Encoder, and Business Development Consultant.
  • In April 2023, she joined an online reputation management business based in the US as a Business Development Specialist where she stayed for 8 months until it ceased its operations.
  • With these experiences, she gained proficiency in the following:
    • Lead gen using LinkedIn
    • Drafting content for social media platforms (LinkedIn, X, and Facebook)
    • Marketing research
    • Email marketing
    • Lead scraping
    • Cold-calling
    • Appointment setting
    • Data encoding
    • Telemarketing
  • She used multiple applications and tools such as Breakhold, Omni.us, ChatGPT, Yelp, Google Bard, Monday.com, HubSpot, Google Spreadsheets, LinkedIn, MS Dynamics 360, and Snov.io.
  • She can start anytime.
  • She prefers working full-time on any schedule.
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Amor will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


Employment History

Virtual Assistant Business Development Specialist

Industry:

Others

Employment Period:

April 2023 to December 2023 (8 Months)

Duties and Responsibilities:

  • Lead Generation and email verification using tools like Reoon, Snov.io, and Hunter.io to avoid email bounced
  • Scrapping Leads, Clean, and Verify Existing Leads through online research and email verification tools
  • Identify new clients through online research and visiting platforms like YELP, Allbiz, BBB, and so on.
  • Create a Dashboard for all Data for easy data monitoring
  • Prompts on ChatGPT and other AI needed to make work easier.
  • Email Campaigns using Cold Email Software like Snov.io, Breakcold, and Omni.us
  • Social Media Management, Draft Social Media content using Vista Social for scheduled posting on Facebook, X (Twitter), and LinkedIn

Business Development Consultant

Industry:

Banking / Financial Services

Employment Period:

February 2017 to June 2018 (16 Months)

Duties and Responsibilities:

  • Responsible for making first contact with new clients and establishing strong working rapport.
  • Worked closely with clients through follow-up calls to determine their needs to go after and ways to bring new business.
  • Recreate telemarketing scripts that will suit best oneself or clients who have very specific business development needs.
  • Identify and generate leads through digging and attending certain events to achieve internal pipeline targets and sales leads
  • Maintain and update database, and CRM based on results of calls.

Encoder/Office Administrative Assistant

Industry:

Human Resources Management / Consulting

Employment Period:

November 2009 to March 2010 (4 Months)

Duties and Responsibilities:

  • Encoded applicants' data in the agency database
  • Answer telephone calls and call applicants for updates concerning their application
  • Provide administrative support to the agency
  • Assist Applicants with their Applications
  • Attend/Assist applicants and expat employers during the final interview for job offer

Office Assistant

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

May 2007 to September 2009 (28 Months)

Duties and Responsibilities:

  • Provide administrative support to the organization like recording and creating the minutes of each meeting.
  • Follow-up sponsorship requests to companies for conventions and other events.
  • Perform liaison work related to the function of the organization like assisting members with their license renewal.
  • Maintain and update database and files
  • Travel and attend national board meetings and conventions to assist officers and do other secretarial tasks.

Call Center Agent

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2006 to December 2006 (5 Months)

Duties and Responsibilities:

  • Outbound telemarketing
  • Market and promote products (ink and toners) and services efficiency to individuals and companies
  • Maintain revenue goals

Student Assistant

Industry:

Education

Employment Period:

October 2003 to October 2005 (24 Months)

Duties and Responsibilities:

  • Assist/answer students/parents' inquiries on school matters (enrollments, overload, probationary, exam schedules, etc.,)
  • Do clerical work (liquidation report, filing of reimbursement, making/follow-up request, etc.,)
  • Maintain and update database and department files (Monthly reports, student grades, faculty loads, grading sheets, etc.,)  
  • Do liaison works (Distribute memos of department head to faculties or different departments/offices in the university)

Promo Clerk

Industry:

Retail / Merchandise

Employment Period:

December 2002 to May 2003 (5 Months)

Duties and Responsibilities:

  • Greet customers and assist them in finding the products they are looking for.
  • Answer customer inquiries and provide information on products, returns, and store policies.
  • Maintain the store's appearance, and ensure that products are well-organized and presented attractively.
  • Maintain a clean and organized work area and adhere to all safety standards.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

December 31, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Email management, Microsoft Office, Lead Generation, Google Apps, Calendar Management,

INTERMEDIATE ★★

    Administrative Skills, Business DevelopmentData MiningExecutive AssistanceLinkedIn Lead GenerationCold Calling

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result: https://www.speedtest.net/result/15731351524
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: MSI
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $6.77/hr

Maneka

Candidate ID: 536723


ADVANCED

    Amazon Product Research, Data Entry, Quality Assurance, Social Media Management...

INTERMEDIATE

    Graphic Design, Canva...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

Kyra has a bachelor's degree in Biology. She has more than 3 years of experience working in the e-commerce and digital marketing industries where she mostly supported US-based clients. Her forte is Product researching for Amazon store-front where she researched for beauty, household, personal care, and tools products. She also did the following tasks:
  • Social Media Management/Content creation (Facebook and Instagram)
  • Manual sourcing
  • Reverse search sourcing
  • Amazon product listing
  • Data Entry
  • Lead generation
  • Product profit/performance analysis
She is well-versed in using the following:
  • Tactical Arbitrage
  • Keepa
  • Revseller
  • SellerAmp
  • Canva
  • Google Sheet
  • Microsoft Office Suite
She can start ASAP
She is amenable to working on any shift schedule for full-time or part-time roles

Predictive Index Behavioral Profile -Scholar 

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary
Kyra is reserved and will generally express herself in a factual, direct, and succinct manner. A conscientious person, her approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, she’ll produce carefully thought-out work of high quality and precision. Whether doing work herself, or delegating to others, follow up is close to ensure high-quality results.
 

Employment History

Amazon FBA Lead Generation Specialist

Industry:

Others

Employment Period:

March 2020 to March 2023 (36 Months)

Duties and Responsibilities:

  • Extensive research through cross-referencing various websites and entering data
  • Product research and creating top shelf Amazon listings
  • Analyze profit performance of products
  • Evaluate profitability trends and pricing strategy

Social Media Assistant

Industry:

Others

Employment Period:

January 2023 to August 2023 (6 Months)

Duties and Responsibilities:

  • Engaging with followers on both Facebook and Instagram
  • Create a following, boost likes and followers for the clients' accounts
  • Content Creation and Curation: Creating engaging and relevant content

Amazon FBA Lead Generation Specialist

Industry:

Others

Employment Period:

March 2023 to November 2023 (7 Months)

Duties and Responsibilities:

  • Product research & analyzing profit performance of products
  • Admin tasks
  • Amazon storefront tasks (Repricing)

Education History

Field of Study:

Biology

Major:

BIOLOGY

Graduation Date:

January 1, 2019

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Amazon Product Research, Data Entry, Quality Assurance, Social Media Management, Market Research, Data Analysis,

INTERMEDIATE ★★

    Graphic DesignCanva

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15999396430
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz 2.30 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $6.77/hr

Maneka

Candidate ID: 536723


ADVANCED

    Amazon Product Research, Data Entry, Quality Assurance, Social Media Management...

INTERMEDIATE

    Graphic Design, Canva...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

Kyra has a bachelor's degree in Biology. She has more than 3 years of experience working in the e-commerce and digital marketing industries where she mostly supported US-based clients. Her forte is Product researching for Amazon store-front where she researched for beauty, household, personal care, and tools products. She also did the following tasks:
  • Social Media Management/Content creation (Facebook and Instagram)
  • Manual sourcing
  • Reverse search sourcing
  • Amazon product listing
  • Data Entry
  • Lead generation
  • Product profit/performance analysis
She is well-versed in using the following:
  • Tactical Arbitrage
  • Keepa
  • Revseller
  • SellerAmp
  • Canva
  • Google Sheet
  • Microsoft Office Suite
She can start ASAP
She is amenable to working on any shift schedule for full-time or part-time roles

Predictive Index Behavioral Profile -Scholar 

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary
Kyra is reserved and will generally express herself in a factual, direct, and succinct manner. A conscientious person, her approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, she’ll produce carefully thought-out work of high quality and precision. Whether doing work herself, or delegating to others, follow up is close to ensure high-quality results.
 

Employment History

Amazon FBA Lead Generation Specialist

Industry:

Others

Employment Period:

March 2020 to March 2023 (36 Months)

Duties and Responsibilities:

  • Extensive research through cross-referencing various websites and entering data
  • Product research and creating top shelf Amazon listings
  • Analyze profit performance of products
  • Evaluate profitability trends and pricing strategy

Social Media Assistant

Industry:

Others

Employment Period:

January 2023 to August 2023 (6 Months)

Duties and Responsibilities:

  • Engaging with followers on both Facebook and Instagram
  • Create a following, boost likes and followers for the clients' accounts
  • Content Creation and Curation: Creating engaging and relevant content

Amazon FBA Lead Generation Specialist

Industry:

Others

Employment Period:

March 2023 to November 2023 (7 Months)

Duties and Responsibilities:

  • Product research & analyzing profit performance of products
  • Admin tasks
  • Amazon storefront tasks (Repricing)

Education History

Field of Study:

Biology

Major:

BIOLOGY

Graduation Date:

January 1, 2019

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Amazon Product Research, Data Entry, Quality Assurance, Social Media Management, Market Research, Data Analysis,

INTERMEDIATE ★★

    Graphic DesignCanva

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15999396430
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz 2.30 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $9.29/hr

Ma.

Candidate ID: 529768


ADVANCED

    Administrative Skills, Executive Assistance, Graphic Design, Hootsuite...

INTERMEDIATE

    Business Management, Social Media Management, Paralegal, Outsourcing...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.29 per hour or $USD 805.34 per month

Full Time: $USD 9.29 per hour or $USD 1610.69 per month

Remote Staff Recruiter Comments

  • Justine has been working for almost 3 years handling roles such as Admin Operations Assistant/Case Manager Virtual Assistance, Executive Admin Assistant, Content Creator Virtual Assistance, Quality Assurance Virtual Assistance and Operations Customer Service Representative in the Business Process Outsourcing Company, Construction Firm, Law Firm, e-commerce, affiliate marketing, solar business, digital marketing and financial services. She was able to cater clients from US and UK. 
  • She was exposed to the following tasks:
    • Executive Virtua Assistance
    • Accounting
    • Appointment Setting
    • Sales Lead Generation
    • Property Management
    • Amazon Product Research
    • Legal Assistance
    • Payroll
    • Calendar management
    • Graphic design
    • Customer Service
    • Social media management
    • Bookkeeping
    • Invoicing
    • Contract Management
    • Handled a team (web developers,graphic designers, an SEO analyst, social media specialists, paid media specialists, digital marketing specialists)
    • Admnistrative tasks
  • She is proficient in using tools such as: Adobe Express
    • Asana
    • Canva
    • CapCut
    • Calendly
    • Clickup
    • Eventbrite
    • Google Data Studio
    • Google Analytics
    • Google Trends
    • Last Pass
    • Lucid Chart
    • OneDrive
    • Panda Docs
    • Quickbooks
    • Shopify
    • Slack
    • Trello
    • Toggl
    • SuperHuman
    • Helium 10
    • HootSuite
    • Hubstaff
    • Loom
    • LinkedIn Navigator
    • Monday.com
    • MS Word/Excel
    • MyCase
    • Notion
    • WooCommerce
    • Xero
    • Zappier
    • Zoom
    • Flodesk
    • Call Log Tracking Metrics
    • Animaker
    • Chat GPT
    • Tube Buddy
  • She can start ASAP, amenable to working any shifts and open to any full-time or part-time roles.
Predictive Index Profile - Specialist

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
Behavioral Summary

Ma Justine is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Ma Justine, who takes responsibilities very seriously.

With experience and/or training, Ma Justine will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ma Justine is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Admin Operations Assistant/Case Manager VA

Industry:

Law / Legal

Employment Period:

August 2021 to February 2022 (6 Months)

Duties and Responsibilities:

  • Provided Admin/Executive/Workforce services such as productivity monitoring ofemployees, attendance, payroll, contracts, sending memos, providing/creating logincredentials for new hires, onboarded/offboarded staff, and fixed disputes and otherwork-related concerns.
  • Sending/Booking calendar meetings and invites.
  • Creating/Implementing company policies.
  • Sending/presenting reports to the CEO.
  • Assigned in recruitment to create graphics and posters for the current campaign.
  • Sourced talents from LinkedIn, Indeed, and Online Jobs.
  • Created talent descriptions and duties for our next hire/candidate.
  • Provided bookkeeping services as well using Quickbooks and Panda Docs.
  • Reporting to the VP every week for the employees and team performance.
  • Managed and scheduled social media postings for FB, IG, and TikTok.
  • Worked closely with the division managers of each department to discuss the agenda forthe week, the coming week, and the entire month. Discussing what things should beprioritized first to improve the company's performance and sales.
  • Develop technical and business requirements and always strive to deliver intuitive anduser-centered solutions.
  • Filed pleadings, and called court districts to confirm the case’s status and if the files fromus had been received successfully a week before the pleading day.
  • Managed/Organized files in OneDrive and MyCase making sure that the tags for clientsare correct, if whose we currently working on, and the cases we closed.
  • Created/Sent invoices to clients and follow-ups.

Executive Admin Assistant Content Creator VA

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2021 to August 2021 (4 Months)

Duties and Responsibilities:

  • Provided Admin/Executive assistant services such as calendar management, and taking down notes during the meetings.
  • Managed the team and had meeting with them to know the status of the work their doing.
  • Wrote contents for a niche, for example: airconditioner with a heater. In the content I wrote I make sure to put the pros and cons and reviews from the customer and what makes it better with the other brand, etc.,
  • Product Research and product listings on Amazon.

Quality Assurance VA

Industry:

Construction / Building / Engineering

Employment Period:

May 2020 to April 2021 (11 Months)

Duties and Responsibilities:

  • Assigned on filtering/sorting the recorded calls of the centers that worked for the companies we worked with.
  • Made sure that the tags and notes written on the call logs are all correct. If in case it is not correct I need to call the center and make sure to follow up on the concern of the client who called especially after a hurricane has passed.
  • Tracked clients' status and concerns on a spreadsheet, if it has been resolved, need urgency, or need to be resolved within the day or specific day.
  • Managed the KPI monthly investment or reports for the Organic Page, PPC, and FB using Google Data Studio.
  • Sent reports to the CEO and account managers.

Operations Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to April 2020 (15 Months)

Duties and Responsibilities:

  • Explained and educated the breakdown of the client's finances and billings.
  • Collected and follow up on payments of clients'. Documented conversations with clients. Offered new rate plans, devices, and mobile accessories to make sales.
  • Provided troubleshooting and basic IT resolutions to clients that are having issues with their devices, plans, etc.,

Admin Executive Assistant/Accounting/Bookkeeping Assistant

Industry:

Property / Real Estate

Employment Period:

July 2023 to April 2024 (9 Months)

Duties and Responsibilities:

  • Provided Admin and Accounting/Bookkeeping assistance to track income and expense. 
  • Created a new MS Excel major accounting sheet. 
  • Present accounting reports for my boss’ business and personal accounting. 
  • Reconciled reports using Xero. Reconciled reports using Xero. 
  • Add products to the Shopify store.
  • Performed monthly rate analysis for properties.
  • Sending/Booking calendar meetings and invites. 
  • Created operations manual for the processes.
  • Done market comparison research.
  • Helped on tracking current propery auctions.

Office Administrative Assistant

Industry:

Construction / Building / Engineering

Employment Period:

May 2024 to August 2024 (3 Months)

Duties and Responsibilities:

  • Maintain and update records accurately and efficiently.
  • General administration including inbox management and drafting correspondence
  • Assist in compiling professional documents, presentations, reports, letters & documents.
  • Process bills for payment (purchase orders, approvals, payment processing, remittances, new supplier setup).
  • Contribute to bookkeeping tasks like account reconciliations, journal entries and monthly/weekly client updates.
  • Perform payroll processing and timesheet entry accurately and on time.

OPERATIONS CUSTOMER SERVICE REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to November 2020 (22 Months)

Duties and Responsibilities:

My duties here was answering incoming calls, and assisting clients in their billing, finance, collecting payments, perform basic technical assistance to client and sales.

OPERATIONS CUSTOMER SERVICE REPRESENTATIVE

Industry:

Employment Period:

January 2019 to November 2020 (22 Months)

Duties and Responsibilities:

My duties here was answering incoming calls, and assisting clients in their billing, finance, collecting payments, perform basic technical assistance to client and sales.

VIRTUAL ASSISTANT/QUALITY ASSURANCE

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2020 to April 2021 (10 Months)

Duties and Responsibilities:

  • Managed social media KPI monthly reports, keyword reports, analytic and statistic reports.
  • Coordinated and worked closely with account managers for the social media financial reports(total investments/spent) and inventory.

VIRTUAL ASSISTANT/QUALITY ASSURANCE

Industry:

Employment Period:

January 1970 to April 2021 (615 Months)

Duties and Responsibilities:

Managed social media KPI monthly reports, keyword reports, analytic and statistic reports. Coordinated and worked closely with account managers for the social media financial reports(total investments/spent) and inventory.

ADMINISTRATIVE ASSISTANT/CASE MANAGER

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2021 to February 2022 (5 Months)

Duties and Responsibilities:

  • Provided a range of administrative and executive support services, including employee productivity monitoring, attendance tracking, payroll management, and resolving work-related concerns.
  • Handled recruitment, created talent descriptions, and sourced candidates from platforms like LinkedIn, Indeed, and Online Jobs.
  • Managed calendars, scheduled meetings, and presented reports to the CEO and VP.
  • Assisted with onboarding/offboarding, created company policies, and designed graphics for recruitment campaigns.
  • Delivered bookkeeping services using QuickBooks and Panda Docs. Managed social media content for Facebook, Instagram, and TikTok.
  • Organized files in OneDrive and MyCase, ensuring accurate tagging, and prepared invoices for clients.
  • Regularly collaborated with department managers to prioritize tasks and drive company performance.

ADMINISTRATIVE ASSISTANT/CASE MANAGER

Industry:

Employment Period:

January 1970 to February 2022 (625 Months)

Duties and Responsibilities:

Provided a range of administrative and executive support services, including employee productivity monitoring, attendance tracking, payroll management, and resolving work-related concerns. Handled recruitment, created talent descriptions, and sourced candidates from platforms like LinkedIn, Indeed, and Online Jobs. Managed calendars, scheduled meetings, and presented reports to the CEO and VP. Assisted with onboarding/offboarding, created company policies, and designed graphics for recruitment campaigns. Delivered bookkeeping services using QuickBooks and Panda Docs. Managed social media content for Facebook, Instagram, and TikTok. Organized files in OneDrive and MyCase, ensuring accurate tagging, and prepared invoices for clients. Regularly collaborated with department managers to prioritize tasks and drive company performance.

SALES ADVISOR 1

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2022 to February 2023 (6 Months)

Duties and Responsibilities:

  • Provided customer service to HP clients offering advice to purchase the products that are suitable to their needs and budget. 
  • Educated the features of the product to customers and addressed concerns and inquiries as well as resolving complaints.

SALES ADVISOR 1

Industry:

Employment Period:

January 1970 to Present

Duties and Responsibilities:

Provided customer service to HP clients offering advice to purchase the products that are suitable to their needs and budget. - Educated the features of the product to customers and addressed concerns and inquiries as well as resolving complaints.

CUSTOMER SERVICE ASSOCIATE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2024 to June 2024 (5 Months)

Duties and Responsibilities:

  • Provided support to Virgin Media Business clients by resolving issues related to their routers and WiFi connectivity.
  • This involved performing IT procedures and basic coding to improve router functionality and enhance signal strength.
  • Key responsibilities included troubleshooting and sending signals remotely to the client's router, scheduling engineer or technician visits for issues that couldn't be resolved remotely, and ensuring timely follow-ups to address client concerns effectively and data entry.

CUSTOMER SERVICE ASSOCIATE

Industry:

Employment Period:

January 2024 to June 2024 (5 Months)

Duties and Responsibilities:

Provided support to Virgin Media Business clients by resolving issues related to their routers and WiFi connectivity. This involved performing IT procedures and basic coding to improve router functionality and enhance signal strength. Key responsibilities included troubleshooting and sending signals remotely to the client's router, scheduling engineer or technician visits for issues that couldn't be resolved remotely, and ensuring timely follow-ups to address client concerns effectively and data entry.

ADMIN BOOKKEEPING ASSISTANT

Industry:

Property / Real Estate

Employment Period:

July 2023 to January 2025 (18 Months)

Duties and Responsibilities:

  • Provided administrative and bookkeeping support, including tracking income and expenses, creating a comprehensive accounting sheet in MS Excel, and preparing reports for both business and personal accounting.
  • Reconciled accounts using Xero, managed product listings on Shopify, and conducted monthly rate analysis for properties.
  • Scheduled meetings, created an operations manual for business processes, performed market comparison research, and assisted in tracking property auctions.

ADMIN BOOKKEEPING ASSISTANT

Industry:

Employment Period:

July 2023 to January 2025 (18 Months)

Duties and Responsibilities:

Provided administrative and bookkeeping support, including tracking income and expenses, creating a comprehensive accounting sheet in MS Excel, and preparing reports for both business and personal accounting. Reconciled accounts using Xero, managed product listings on Shopify, and conducted monthly rate analysis for properties. Scheduled meetings, created an operations manual for business processes, performed market comparison research, and assisted in tracking property auctions.

ADMIN ASSISTANT/BOOKKEEPER/SOCIAL MEDIA MANAGER VA

Industry:

Construction / Building / Engineering

Employment Period:

April 2024 to July 2025 (15 Months)

Duties and Responsibilities:

  • Provided administrative and executive support, created graphics, soc med strategies and content posting, SEO and hashtag research for profile visibility, handled bookkeeping, payroll, edited/drafted and managed project coordination.
  • Used RingCentral to make phone calls, follow-ups, and callbacks to request estimates for projects based on the client's renovation needs.
  • I gathered estimates and recorded them in a Google Sheet to track which company offered the best price. I also prepared proposals using JobTread.
  • Used QuickBooks to create and send invoices to clients.
  • Created content for social media, including before-and-after photos, videos, and work-in-progress updates.

ADMIN ASSISTANT/BOOKKEEPER/SOCIAL MEDIA MANAGER VA

Industry:

Employment Period:

April 2024 to July 2025 (15 Months)

Duties and Responsibilities:

Provided administrative and executive support, created graphics, soc med strategies and content posting, SEO and hashtag research for profile visibility, handled bookkeeping, payroll, edited/drafted conand managed project coordination. Used RingCentral to make phone calls, follow-ups, and callbacks to request estimates for projects based on the client's renovation needs. I gathered estimates and recorded them in a Google Sheet to track which company offered the best price. I also prepared proposals using JobTread. Used QuickBooks to create and send invoices to clients. Created content for social media, including before-and-after photos, videos, and work-in-progress updates.

Education History

Field of Study:

Marketing

Major:

Marketing

Graduation Date:

January 1, 2011

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Skills, Executive Assistance, Graphic Design, Hootsuite, Bookkeeping,

INTERMEDIATE ★★

    Business Management, Social Media Management, Paralegal, Outsourcing, Shopify, Graphic Design, Accounting, Bookkeeping, Virtual Assistant Skills, Executive Support, Appointment Setting, Lead Generation, B2B Marketing, B2C Marketing, Facebook Marketing, Online Marketing, Social Media Marketing, Telemarketing, Product Listing, Amazon Product Research, GraphicsLegal ConsultingCustomer ServiceAdministrative SupportSEO

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: MacBook Air
  • Processor: 1.1 GHz Dual-Core Intel Core i3
  • Operating System: MacOS X

All-inclusive Rate: USD $9.29/hr

Ma.

Candidate ID: 529768


ADVANCED

    Administrative Skills, Executive Assistance, Graphic Design, Hootsuite...

INTERMEDIATE

    Business Management, Social Media Management, Paralegal, Outsourcing...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.29 per hour or $USD 805.34 per month

Full Time: $USD 9.29 per hour or $USD 1610.69 per month

Remote Staff Recruiter Comments

  • Justine has been working for almost 3 years handling roles such as Admin Operations Assistant/Case Manager Virtual Assistance, Executive Admin Assistant, Content Creator Virtual Assistance, Quality Assurance Virtual Assistance and Operations Customer Service Representative in the Business Process Outsourcing Company, Construction Firm, Law Firm, e-commerce, affiliate marketing, solar business, digital marketing and financial services. She was able to cater clients from US and UK. 
  • She was exposed to the following tasks:
    • Executive Virtua Assistance
    • Accounting
    • Appointment Setting
    • Sales Lead Generation
    • Property Management
    • Amazon Product Research
    • Legal Assistance
    • Payroll
    • Calendar management
    • Graphic design
    • Customer Service
    • Social media management
    • Bookkeeping
    • Invoicing
    • Contract Management
    • Handled a team (web developers,graphic designers, an SEO analyst, social media specialists, paid media specialists, digital marketing specialists)
    • Admnistrative tasks
  • She is proficient in using tools such as: Adobe Express
    • Asana
    • Canva
    • CapCut
    • Calendly
    • Clickup
    • Eventbrite
    • Google Data Studio
    • Google Analytics
    • Google Trends
    • Last Pass
    • Lucid Chart
    • OneDrive
    • Panda Docs
    • Quickbooks
    • Shopify
    • Slack
    • Trello
    • Toggl
    • SuperHuman
    • Helium 10
    • HootSuite
    • Hubstaff
    • Loom
    • LinkedIn Navigator
    • Monday.com
    • MS Word/Excel
    • MyCase
    • Notion
    • WooCommerce
    • Xero
    • Zappier
    • Zoom
    • Flodesk
    • Call Log Tracking Metrics
    • Animaker
    • Chat GPT
    • Tube Buddy
  • She can start ASAP, amenable to working any shifts and open to any full-time or part-time roles.
Predictive Index Profile - Specialist

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
Behavioral Summary

Ma Justine is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Ma Justine, who takes responsibilities very seriously.

With experience and/or training, Ma Justine will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ma Justine is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Admin Operations Assistant/Case Manager VA

Industry:

Law / Legal

Employment Period:

August 2021 to February 2022 (6 Months)

Duties and Responsibilities:

  • Provided Admin/Executive/Workforce services such as productivity monitoring ofemployees, attendance, payroll, contracts, sending memos, providing/creating logincredentials for new hires, onboarded/offboarded staff, and fixed disputes and otherwork-related concerns.
  • Sending/Booking calendar meetings and invites.
  • Creating/Implementing company policies.
  • Sending/presenting reports to the CEO.
  • Assigned in recruitment to create graphics and posters for the current campaign.
  • Sourced talents from LinkedIn, Indeed, and Online Jobs.
  • Created talent descriptions and duties for our next hire/candidate.
  • Provided bookkeeping services as well using Quickbooks and Panda Docs.
  • Reporting to the VP every week for the employees and team performance.
  • Managed and scheduled social media postings for FB, IG, and TikTok.
  • Worked closely with the division managers of each department to discuss the agenda forthe week, the coming week, and the entire month. Discussing what things should beprioritized first to improve the company's performance and sales.
  • Develop technical and business requirements and always strive to deliver intuitive anduser-centered solutions.
  • Filed pleadings, and called court districts to confirm the case’s status and if the files fromus had been received successfully a week before the pleading day.
  • Managed/Organized files in OneDrive and MyCase making sure that the tags for clientsare correct, if whose we currently working on, and the cases we closed.
  • Created/Sent invoices to clients and follow-ups.

Executive Admin Assistant Content Creator VA

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2021 to August 2021 (4 Months)

Duties and Responsibilities:

  • Provided Admin/Executive assistant services such as calendar management, and taking down notes during the meetings.
  • Managed the team and had meeting with them to know the status of the work their doing.
  • Wrote contents for a niche, for example: airconditioner with a heater. In the content I wrote I make sure to put the pros and cons and reviews from the customer and what makes it better with the other brand, etc.,
  • Product Research and product listings on Amazon.

Quality Assurance VA

Industry:

Construction / Building / Engineering

Employment Period:

May 2020 to April 2021 (11 Months)

Duties and Responsibilities:

  • Assigned on filtering/sorting the recorded calls of the centers that worked for the companies we worked with.
  • Made sure that the tags and notes written on the call logs are all correct. If in case it is not correct I need to call the center and make sure to follow up on the concern of the client who called especially after a hurricane has passed.
  • Tracked clients' status and concerns on a spreadsheet, if it has been resolved, need urgency, or need to be resolved within the day or specific day.
  • Managed the KPI monthly investment or reports for the Organic Page, PPC, and FB using Google Data Studio.
  • Sent reports to the CEO and account managers.

Operations Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to April 2020 (15 Months)

Duties and Responsibilities:

  • Explained and educated the breakdown of the client's finances and billings.
  • Collected and follow up on payments of clients'. Documented conversations with clients. Offered new rate plans, devices, and mobile accessories to make sales.
  • Provided troubleshooting and basic IT resolutions to clients that are having issues with their devices, plans, etc.,

Admin Executive Assistant/Accounting/Bookkeeping Assistant

Industry:

Property / Real Estate

Employment Period:

July 2023 to April 2024 (9 Months)

Duties and Responsibilities:

  • Provided Admin and Accounting/Bookkeeping assistance to track income and expense. 
  • Created a new MS Excel major accounting sheet. 
  • Present accounting reports for my boss’ business and personal accounting. 
  • Reconciled reports using Xero. Reconciled reports using Xero. 
  • Add products to the Shopify store.
  • Performed monthly rate analysis for properties.
  • Sending/Booking calendar meetings and invites. 
  • Created operations manual for the processes.
  • Done market comparison research.
  • Helped on tracking current propery auctions.

Office Administrative Assistant

Industry:

Construction / Building / Engineering

Employment Period:

May 2024 to August 2024 (3 Months)

Duties and Responsibilities:

  • Maintain and update records accurately and efficiently.
  • General administration including inbox management and drafting correspondence
  • Assist in compiling professional documents, presentations, reports, letters & documents.
  • Process bills for payment (purchase orders, approvals, payment processing, remittances, new supplier setup).
  • Contribute to bookkeeping tasks like account reconciliations, journal entries and monthly/weekly client updates.
  • Perform payroll processing and timesheet entry accurately and on time.

OPERATIONS CUSTOMER SERVICE REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to November 2020 (22 Months)

Duties and Responsibilities:

My duties here was answering incoming calls, and assisting clients in their billing, finance, collecting payments, perform basic technical assistance to client and sales.

OPERATIONS CUSTOMER SERVICE REPRESENTATIVE

Industry:

Employment Period:

January 2019 to November 2020 (22 Months)

Duties and Responsibilities:

My duties here was answering incoming calls, and assisting clients in their billing, finance, collecting payments, perform basic technical assistance to client and sales.

VIRTUAL ASSISTANT/QUALITY ASSURANCE

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2020 to April 2021 (10 Months)

Duties and Responsibilities:

  • Managed social media KPI monthly reports, keyword reports, analytic and statistic reports.
  • Coordinated and worked closely with account managers for the social media financial reports(total investments/spent) and inventory.

VIRTUAL ASSISTANT/QUALITY ASSURANCE

Industry:

Employment Period:

January 1970 to April 2021 (615 Months)

Duties and Responsibilities:

Managed social media KPI monthly reports, keyword reports, analytic and statistic reports. Coordinated and worked closely with account managers for the social media financial reports(total investments/spent) and inventory.

ADMINISTRATIVE ASSISTANT/CASE MANAGER

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2021 to February 2022 (5 Months)

Duties and Responsibilities:

  • Provided a range of administrative and executive support services, including employee productivity monitoring, attendance tracking, payroll management, and resolving work-related concerns.
  • Handled recruitment, created talent descriptions, and sourced candidates from platforms like LinkedIn, Indeed, and Online Jobs.
  • Managed calendars, scheduled meetings, and presented reports to the CEO and VP.
  • Assisted with onboarding/offboarding, created company policies, and designed graphics for recruitment campaigns.
  • Delivered bookkeeping services using QuickBooks and Panda Docs. Managed social media content for Facebook, Instagram, and TikTok.
  • Organized files in OneDrive and MyCase, ensuring accurate tagging, and prepared invoices for clients.
  • Regularly collaborated with department managers to prioritize tasks and drive company performance.

ADMINISTRATIVE ASSISTANT/CASE MANAGER

Industry:

Employment Period:

January 1970 to February 2022 (625 Months)

Duties and Responsibilities:

Provided a range of administrative and executive support services, including employee productivity monitoring, attendance tracking, payroll management, and resolving work-related concerns. Handled recruitment, created talent descriptions, and sourced candidates from platforms like LinkedIn, Indeed, and Online Jobs. Managed calendars, scheduled meetings, and presented reports to the CEO and VP. Assisted with onboarding/offboarding, created company policies, and designed graphics for recruitment campaigns. Delivered bookkeeping services using QuickBooks and Panda Docs. Managed social media content for Facebook, Instagram, and TikTok. Organized files in OneDrive and MyCase, ensuring accurate tagging, and prepared invoices for clients. Regularly collaborated with department managers to prioritize tasks and drive company performance.

SALES ADVISOR 1

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2022 to February 2023 (6 Months)

Duties and Responsibilities:

  • Provided customer service to HP clients offering advice to purchase the products that are suitable to their needs and budget. 
  • Educated the features of the product to customers and addressed concerns and inquiries as well as resolving complaints.

SALES ADVISOR 1

Industry:

Employment Period:

January 1970 to Present

Duties and Responsibilities:

Provided customer service to HP clients offering advice to purchase the products that are suitable to their needs and budget. - Educated the features of the product to customers and addressed concerns and inquiries as well as resolving complaints.

CUSTOMER SERVICE ASSOCIATE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2024 to June 2024 (5 Months)

Duties and Responsibilities:

  • Provided support to Virgin Media Business clients by resolving issues related to their routers and WiFi connectivity.
  • This involved performing IT procedures and basic coding to improve router functionality and enhance signal strength.
  • Key responsibilities included troubleshooting and sending signals remotely to the client's router, scheduling engineer or technician visits for issues that couldn't be resolved remotely, and ensuring timely follow-ups to address client concerns effectively and data entry.

CUSTOMER SERVICE ASSOCIATE

Industry:

Employment Period:

January 2024 to June 2024 (5 Months)

Duties and Responsibilities:

Provided support to Virgin Media Business clients by resolving issues related to their routers and WiFi connectivity. This involved performing IT procedures and basic coding to improve router functionality and enhance signal strength. Key responsibilities included troubleshooting and sending signals remotely to the client's router, scheduling engineer or technician visits for issues that couldn't be resolved remotely, and ensuring timely follow-ups to address client concerns effectively and data entry.

ADMIN BOOKKEEPING ASSISTANT

Industry:

Property / Real Estate

Employment Period:

July 2023 to January 2025 (18 Months)

Duties and Responsibilities:

  • Provided administrative and bookkeeping support, including tracking income and expenses, creating a comprehensive accounting sheet in MS Excel, and preparing reports for both business and personal accounting.
  • Reconciled accounts using Xero, managed product listings on Shopify, and conducted monthly rate analysis for properties.
  • Scheduled meetings, created an operations manual for business processes, performed market comparison research, and assisted in tracking property auctions.

ADMIN BOOKKEEPING ASSISTANT

Industry:

Employment Period:

July 2023 to January 2025 (18 Months)

Duties and Responsibilities:

Provided administrative and bookkeeping support, including tracking income and expenses, creating a comprehensive accounting sheet in MS Excel, and preparing reports for both business and personal accounting. Reconciled accounts using Xero, managed product listings on Shopify, and conducted monthly rate analysis for properties. Scheduled meetings, created an operations manual for business processes, performed market comparison research, and assisted in tracking property auctions.

ADMIN ASSISTANT/BOOKKEEPER/SOCIAL MEDIA MANAGER VA

Industry:

Construction / Building / Engineering

Employment Period:

April 2024 to July 2025 (15 Months)

Duties and Responsibilities:

  • Provided administrative and executive support, created graphics, soc med strategies and content posting, SEO and hashtag research for profile visibility, handled bookkeeping, payroll, edited/drafted and managed project coordination.
  • Used RingCentral to make phone calls, follow-ups, and callbacks to request estimates for projects based on the client's renovation needs.
  • I gathered estimates and recorded them in a Google Sheet to track which company offered the best price. I also prepared proposals using JobTread.
  • Used QuickBooks to create and send invoices to clients.
  • Created content for social media, including before-and-after photos, videos, and work-in-progress updates.

ADMIN ASSISTANT/BOOKKEEPER/SOCIAL MEDIA MANAGER VA

Industry:

Employment Period:

April 2024 to July 2025 (15 Months)

Duties and Responsibilities:

Provided administrative and executive support, created graphics, soc med strategies and content posting, SEO and hashtag research for profile visibility, handled bookkeeping, payroll, edited/drafted conand managed project coordination. Used RingCentral to make phone calls, follow-ups, and callbacks to request estimates for projects based on the client's renovation needs. I gathered estimates and recorded them in a Google Sheet to track which company offered the best price. I also prepared proposals using JobTread. Used QuickBooks to create and send invoices to clients. Created content for social media, including before-and-after photos, videos, and work-in-progress updates.

Education History

Field of Study:

Marketing

Major:

Marketing

Graduation Date:

January 1, 2011

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Skills, Executive Assistance, Graphic Design, Hootsuite, Bookkeeping,

INTERMEDIATE ★★

    Business Management, Social Media Management, Paralegal, Outsourcing, Shopify, Graphic Design, Accounting, Bookkeeping, Virtual Assistant Skills, Executive Support, Appointment Setting, Lead Generation, B2B Marketing, B2C Marketing, Facebook Marketing, Online Marketing, Social Media Marketing, Telemarketing, Product Listing, Amazon Product Research, GraphicsLegal ConsultingCustomer ServiceAdministrative SupportSEO

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: MacBook Air
  • Processor: 1.1 GHz Dual-Core Intel Core i3
  • Operating System: MacOS X

All-inclusive Rate: USD $6.77/hr

Crist

Candidate ID: 524443


ADVANCED

    Inbound Sales, Outbound Sales, Sales, Coaching...

INTERMEDIATE

    B2B, Customer Service, Inbound Sales...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time US Central Standard Time US Mountain Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.77 per hour or $USD 586.81 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Crist took Computer Science in college and has been working for 10+ years. He joined local companies like BPO and staffing. He handled different positions such as Inbound Sales and Billing Specialist, Sales Support, Customer Experience Senior Associate, Team Leader, and B2B Sales Executive. He started his freelancing career in 2022 and worked with US clients
  • Throughout his career, he proficiently supported the following: 
    • Sales support
    • B2B sales
    • CRM management
    • Customer service (phone, chat, and email)
    • Coaching and Training
    • Appointment setting
    • Lead generation
    • Billing
    • Email management
    • Data Entry
  • During his BPO days, he was one of the Top Performers for Fiscal Year 2020-2021, Top Seller’s Club Performer in 2020, and has been the Team’s POC for almost a year. He was also awarded Spectrum Role Model of the Year.
  • He is proficient in Avaya, Salesforce, HubSpot, DocuSign, Google Suite, Canva, Microsoft Office Apps, Shopify, Zendesk, Mailchimp, and Zoho.
  • Crist is available to start immediately and is amenable to working the day shift for any part-time or full-time position.
Predictive Index Behavioral Profile - Collaborator 

Strongest Behaviors
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • More interested in people, building relationships, and teamwork than technical matters. Generally affable, optimistic, and trusting.
  • More focused on goals and the people needed to get there than the details or plans; comfortable delegating details.

Behavioral Summary

Crist Vermont is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings. This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

Patient and relaxed; is a particularly tolerant and understanding listener. People find this individual easy to talk to and feel no pressure or impatience from this rather easygoing, accepting person. 


Employment History

Inbound Sales and Billing Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2011 to January 2015 (43 Months)

Duties and Responsibilities:

  • Handled Home bundle and mobile plans from Australian customers and provided solutions including sales.
  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers' needs and identifying sales opportunities.
  • Answering potential customers' questions and sending additional information per email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products and services.
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets.

Sales Staff Inbound Customer sales support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2015 to November 2015 (9 Months)

Duties and Responsibilities:

  • Answered phone calls where customers are inquiring about the products and closing sales.
  • Communicates and explains the value of the client brand and benefits of services to potential customers though establishing relationships and building strong rapport
  • Uses effective selling and customer service techniques to identify customer needs and drive sales results
  • Accurately presents service package/bundle options by using recommended bridging statements, follow department scripting, and meet minimum sales objectives on all calls

Customer Experience Senior Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2016 to October 2017 (13 Months)

Duties and Responsibilities:

  • Email support Answered customers' complaints drivers, passengers, operators, TNVS POC via email support Cascaded all the necessary updates to the Customer Experience Team Voice support:
  • Answered phone calls from passengers, drivers and, operators.

B2B Sales Executive

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2017 to June 2018 (6 Months)

Duties and Responsibilities:

  • Outbound calls to US business owners to sell VOIP and appointment setting for e- commerce Achievements/Recognitions: Awardee as part of the top 10 sellers for the campaign
  • Identifying new business opportunities
  • Generating leads
  • Qualifying prospects
  • Developing relationships with potential customers
  • Negotiating and closing deals
  • Maintaining ongoing account management
  • Achieving sales targets

Sales Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2019 to April 2022 (38 Months)

Duties and Responsibilities:

  • Answers messages, and live chat inquiries from customers to support them with their billing, technical, and sales inquiries. In-Team Subject Matter Expert Engagement Team Member.
  • Providing troubleshooting assistance for customer orders, account statuses and relevant problems
  • Providing data and guides to help the sales team
  • Developing and monitoring performance indicators

Team Leader

Industry:

Others

Employment Period:

May 2022 to January 2023 (8 Months)

Duties and Responsibilities:

  • Coaching, Reporting, Meetings with Clients and Trainings of Virtual Assistant in my team to make sure that I am also calibrated with the product that the VA's are handling.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

January 1, 2000

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Inbound Sales, Outbound Sales, Sales, Coaching, Training,

INTERMEDIATE ★★

    B2BCustomer ServiceInbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15264253782
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: AMD Ryzen 5
  • Operating System: Windows 11

All-inclusive Rate: USD $6.77/hr

Crist

Candidate ID: 524443


ADVANCED

    Inbound Sales, Outbound Sales, Sales, Coaching...

INTERMEDIATE

    B2B, Customer Service, Inbound Sales...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time US Central Standard Time US Mountain Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.77 per hour or $USD 586.81 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Crist took Computer Science in college and has been working for 10+ years. He joined local companies like BPO and staffing. He handled different positions such as Inbound Sales and Billing Specialist, Sales Support, Customer Experience Senior Associate, Team Leader, and B2B Sales Executive. He started his freelancing career in 2022 and worked with US clients
  • Throughout his career, he proficiently supported the following: 
    • Sales support
    • B2B sales
    • CRM management
    • Customer service (phone, chat, and email)
    • Coaching and Training
    • Appointment setting
    • Lead generation
    • Billing
    • Email management
    • Data Entry
  • During his BPO days, he was one of the Top Performers for Fiscal Year 2020-2021, Top Seller’s Club Performer in 2020, and has been the Team’s POC for almost a year. He was also awarded Spectrum Role Model of the Year.
  • He is proficient in Avaya, Salesforce, HubSpot, DocuSign, Google Suite, Canva, Microsoft Office Apps, Shopify, Zendesk, Mailchimp, and Zoho.
  • Crist is available to start immediately and is amenable to working the day shift for any part-time or full-time position.
Predictive Index Behavioral Profile - Collaborator 

Strongest Behaviors
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • More interested in people, building relationships, and teamwork than technical matters. Generally affable, optimistic, and trusting.
  • More focused on goals and the people needed to get there than the details or plans; comfortable delegating details.

Behavioral Summary

Crist Vermont is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings. This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

Patient and relaxed; is a particularly tolerant and understanding listener. People find this individual easy to talk to and feel no pressure or impatience from this rather easygoing, accepting person. 


Employment History

Inbound Sales and Billing Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2011 to January 2015 (43 Months)

Duties and Responsibilities:

  • Handled Home bundle and mobile plans from Australian customers and provided solutions including sales.
  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers' needs and identifying sales opportunities.
  • Answering potential customers' questions and sending additional information per email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products and services.
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets.

Sales Staff Inbound Customer sales support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2015 to November 2015 (9 Months)

Duties and Responsibilities:

  • Answered phone calls where customers are inquiring about the products and closing sales.
  • Communicates and explains the value of the client brand and benefits of services to potential customers though establishing relationships and building strong rapport
  • Uses effective selling and customer service techniques to identify customer needs and drive sales results
  • Accurately presents service package/bundle options by using recommended bridging statements, follow department scripting, and meet minimum sales objectives on all calls

Customer Experience Senior Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2016 to October 2017 (13 Months)

Duties and Responsibilities:

  • Email support Answered customers' complaints drivers, passengers, operators, TNVS POC via email support Cascaded all the necessary updates to the Customer Experience Team Voice support:
  • Answered phone calls from passengers, drivers and, operators.

B2B Sales Executive

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2017 to June 2018 (6 Months)

Duties and Responsibilities:

  • Outbound calls to US business owners to sell VOIP and appointment setting for e- commerce Achievements/Recognitions: Awardee as part of the top 10 sellers for the campaign
  • Identifying new business opportunities
  • Generating leads
  • Qualifying prospects
  • Developing relationships with potential customers
  • Negotiating and closing deals
  • Maintaining ongoing account management
  • Achieving sales targets

Sales Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2019 to April 2022 (38 Months)

Duties and Responsibilities:

  • Answers messages, and live chat inquiries from customers to support them with their billing, technical, and sales inquiries. In-Team Subject Matter Expert Engagement Team Member.
  • Providing troubleshooting assistance for customer orders, account statuses and relevant problems
  • Providing data and guides to help the sales team
  • Developing and monitoring performance indicators

Team Leader

Industry:

Others

Employment Period:

May 2022 to January 2023 (8 Months)

Duties and Responsibilities:

  • Coaching, Reporting, Meetings with Clients and Trainings of Virtual Assistant in my team to make sure that I am also calibrated with the product that the VA's are handling.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

January 1, 2000

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Inbound Sales, Outbound Sales, Sales, Coaching, Training,

INTERMEDIATE ★★

    B2BCustomer ServiceInbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15264253782
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: AMD Ryzen 5
  • Operating System: Windows 11

All-inclusive Rate: USD $8.79/hr

GLADYS

Candidate ID: 521350


ADVANCED

    eCommerce, WordPress, WordPress Development, SEO...

INTERMEDIATE

    Advertising, Graphics...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • She has 4 years of working experience Admin and E-commerce Specialist, and Digital Marketing VA for construction, retail, and advertising companies 
  • She has a wide scope of experience with the eCommerce space which includes 
    • Setting up and building WordPress sites 
    • Doing product sourcing and product management 
    • Taking new orders and completing the order transactions 
    • Liaising customers for third party logistics like 3PL 
    • Prioviding customer assistance via chat and call 
    • Tracking the delivery orders 
    • Doing stock inventory 
  • She has worked with a client in Australia that sells sports wear apparel and she is involved with the entire process of order fulfillment
  • She has also notable skills in doing the following task 
    • Digital Marketing
    • Lead Generation 
    • Social Media Management 
    • Graphic Designing 
    • Sales Management 
  • She is a confident user of the following tools and applications 
    • WordPress
    • WooCommerce 
    • Linkedin
    • CrunchBase
    • Adobe Photoshop
    • Canva
    • 3PL
    • Shipstation
    • BigCommerce
    • Easyship
    • Shopify
    • Inventory
    • Planner
    • Floship
    • Auspost
    • Amazon
  • She can start as soon as possible 
Predictive Index Behavioral Profile- Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors 
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome
Behavioral Summary 
  • Gladys is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Employment History

ADMINISTRATIVE/DIGITAL MARKETING VA

Industry:

Construction / Building / Engineering

Employment Period:

November 2022 to August 2023 (9 Months)

Duties and Responsibilities:

  • WordPress Site Management - Designing and managing the website back-end including database and server integration. Generating WordPress themes and plugins. Conducting website performance tests. Troubleshooting content issues
  • SEO Management - take the lead of the development and implementation of SEO strategies to expand the online presence. Handled content planning, social media engagement, web analytics, and keyword strategy.
  • Lead Generation - tasks to provide sales and marketing support in building a pipeline of leads to meet business plans, quotas, and company objectives. Responsible for generating leads through Linkedin, CrunchBase and other lead-generation apps.
  • Social Media Management - overseeing a company's interactions with the public by implementing social media platforms' content strategies. Duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.
  • Graphic Design -Conceptualizing visuals based on requirements, Creating images and layouts by hand or using design software, Testing graphics across various media. Develop illustrations, logos, and other designs using the software. Equipped with Adobe Photoshop and Canva.

Administrative and Ecommerce Specialist

Industry:

Arts / Design / Fashion

Employment Period:

November 2020 to November 2021 (12 Months)

Duties and Responsibilities:

  • Developing, monitoring, writing and updating product content contained on eCommerce websites/portals.
  • Has great understanding of product development and supply chain; from production to purchasing
  • Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
  • Provide support in other areas Customer Service regarding order processing, completion and other status.
  • Serve as a liaison from client to customer, to logistics or 3PL
  • Background with system like Shipstation, BigCommerce, Easyship, Shopify, Inventory Planner, Floship, Auspost
  • Monitor changes in product sales, fulfillment and status of order through WooCommerce plugin.
  • Exp with Shopify,Amazon set-up, Product Design,marketing and customer service

Executive Assistant

Industry:

Banking / Financial Services

Employment Period:

April 2020 to November 2022 (31 Months)

Duties and Responsibilities:

  • M&A - responsible for overseeing mergers and acquisitions from the initial contact all the way to the finalization of the transaction for APAC Companies
  • Perform great customer support by helping clients throughout their journey from prequalification to post-funding support for the funding service side.
  • Digital marketing (Facebook Ads, Google Ads, Wordpress set up and maintenance)
  • Market research – research, compile and analyze data products and market conditions to identify potential new markets and opportunities
  • Lead Generation for assigned markets and opportunities

Sales and Digital Marketing Admin

Industry:

Computer / Information Technology (Software)

Employment Period:

April 2019 to September 2021 (29 Months)

Duties and Responsibilities:

  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales and other factors
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Monitor ROI and KPIs
  • Stay up-to-date with digital media developments
  • Design digital media campaigns, automation aligned with business goals
  • Maintaining our social media presence across all digital channels. Measuring and reporting on the performance of all digital marketing campaigns

Administrative & E-commerce Support Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2023 to January 2024 (3 Months)

Duties and Responsibilities:

Customer Account Status Updates: 

  • Update the status of orders in Woo-Commerce, enabling customers to access their order information in the MY ACCOUNT section. 
  • Handle various order types, including Official Merchandise, MY CUSTOM, and Wholesale orders, classed as 'made-to-order' products produced before shipping through our freight forwarding partners.
  • Prioritize 'made-to-order' products and notify the production and shipping manager of Retail items for processing in cases of mixed orders. 

New Order Entry: 

  • Efficiently enter Official Merchandise and MY CUSTOM orders into our production program, ShopVox. 
  • Notify the production and shipping manager through the notes section for seamless order processing. 
  • Ensure all order details are correctly entered to avoid delays and inaccuracies. 

Order Tracking and Confirmation: 

  • Obtain tracking information from couriers and promptly update customer orders within Woo-Commerce.
  • Ensure accurate and timely delivery confirmation for all customer orders. 

Order Completion: 

  • Mark orders as complete in Woo-Commerce once they are safely delivered and confirmed for all customers. 

Customer Reviews: 

  • Send out customer review forms and collect all reviews into an internal document for potential sharing on social media or the website. 
  • Collaborate with the marketing team to highlight positive customer reviews and enhance our brand reputation. 

Website Ordering: 

  • Create and maintain customer categories and products in WordPress to facilitate future order placements. 

Customer Database: 

  • Regularly update customer contact information across HubSpot,  Woo-Commerce, and ShopVox to ensure accuracy and effective communication.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Administration

Graduation Date:

August 1, 2014

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

May 1, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    eCommerce, WordPress, WordPress Development, SEO, LinkedIn Lead Generation, Social Media Management, WooCommerce,

INTERMEDIATE ★★

    AdvertisingGraphics

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: 42.57 mbps download; 42.15 mbps upload
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

GLADYS

Candidate ID: 521350


ADVANCED

    eCommerce, WordPress, WordPress Development, SEO...

INTERMEDIATE

    Advertising, Graphics...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • She has 4 years of working experience Admin and E-commerce Specialist, and Digital Marketing VA for construction, retail, and advertising companies 
  • She has a wide scope of experience with the eCommerce space which includes 
    • Setting up and building WordPress sites 
    • Doing product sourcing and product management 
    • Taking new orders and completing the order transactions 
    • Liaising customers for third party logistics like 3PL 
    • Prioviding customer assistance via chat and call 
    • Tracking the delivery orders 
    • Doing stock inventory 
  • She has worked with a client in Australia that sells sports wear apparel and she is involved with the entire process of order fulfillment
  • She has also notable skills in doing the following task 
    • Digital Marketing
    • Lead Generation 
    • Social Media Management 
    • Graphic Designing 
    • Sales Management 
  • She is a confident user of the following tools and applications 
    • WordPress
    • WooCommerce 
    • Linkedin
    • CrunchBase
    • Adobe Photoshop
    • Canva
    • 3PL
    • Shipstation
    • BigCommerce
    • Easyship
    • Shopify
    • Inventory
    • Planner
    • Floship
    • Auspost
    • Amazon
  • She can start as soon as possible 
Predictive Index Behavioral Profile- Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors 
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome
Behavioral Summary 
  • Gladys is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Employment History

ADMINISTRATIVE/DIGITAL MARKETING VA

Industry:

Construction / Building / Engineering

Employment Period:

November 2022 to August 2023 (9 Months)

Duties and Responsibilities:

  • WordPress Site Management - Designing and managing the website back-end including database and server integration. Generating WordPress themes and plugins. Conducting website performance tests. Troubleshooting content issues
  • SEO Management - take the lead of the development and implementation of SEO strategies to expand the online presence. Handled content planning, social media engagement, web analytics, and keyword strategy.
  • Lead Generation - tasks to provide sales and marketing support in building a pipeline of leads to meet business plans, quotas, and company objectives. Responsible for generating leads through Linkedin, CrunchBase and other lead-generation apps.
  • Social Media Management - overseeing a company's interactions with the public by implementing social media platforms' content strategies. Duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.
  • Graphic Design -Conceptualizing visuals based on requirements, Creating images and layouts by hand or using design software, Testing graphics across various media. Develop illustrations, logos, and other designs using the software. Equipped with Adobe Photoshop and Canva.

Administrative and Ecommerce Specialist

Industry:

Arts / Design / Fashion

Employment Period:

November 2020 to November 2021 (12 Months)

Duties and Responsibilities:

  • Developing, monitoring, writing and updating product content contained on eCommerce websites/portals.
  • Has great understanding of product development and supply chain; from production to purchasing
  • Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
  • Provide support in other areas Customer Service regarding order processing, completion and other status.
  • Serve as a liaison from client to customer, to logistics or 3PL
  • Background with system like Shipstation, BigCommerce, Easyship, Shopify, Inventory Planner, Floship, Auspost
  • Monitor changes in product sales, fulfillment and status of order through WooCommerce plugin.
  • Exp with Shopify,Amazon set-up, Product Design,marketing and customer service

Executive Assistant

Industry:

Banking / Financial Services

Employment Period:

April 2020 to November 2022 (31 Months)

Duties and Responsibilities:

  • M&A - responsible for overseeing mergers and acquisitions from the initial contact all the way to the finalization of the transaction for APAC Companies
  • Perform great customer support by helping clients throughout their journey from prequalification to post-funding support for the funding service side.
  • Digital marketing (Facebook Ads, Google Ads, Wordpress set up and maintenance)
  • Market research – research, compile and analyze data products and market conditions to identify potential new markets and opportunities
  • Lead Generation for assigned markets and opportunities

Sales and Digital Marketing Admin

Industry:

Computer / Information Technology (Software)

Employment Period:

April 2019 to September 2021 (29 Months)

Duties and Responsibilities:

  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales and other factors
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Monitor ROI and KPIs
  • Stay up-to-date with digital media developments
  • Design digital media campaigns, automation aligned with business goals
  • Maintaining our social media presence across all digital channels. Measuring and reporting on the performance of all digital marketing campaigns

Administrative & E-commerce Support Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2023 to January 2024 (3 Months)

Duties and Responsibilities:

Customer Account Status Updates: 

  • Update the status of orders in Woo-Commerce, enabling customers to access their order information in the MY ACCOUNT section. 
  • Handle various order types, including Official Merchandise, MY CUSTOM, and Wholesale orders, classed as 'made-to-order' products produced before shipping through our freight forwarding partners.
  • Prioritize 'made-to-order' products and notify the production and shipping manager of Retail items for processing in cases of mixed orders. 

New Order Entry: 

  • Efficiently enter Official Merchandise and MY CUSTOM orders into our production program, ShopVox. 
  • Notify the production and shipping manager through the notes section for seamless order processing. 
  • Ensure all order details are correctly entered to avoid delays and inaccuracies. 

Order Tracking and Confirmation: 

  • Obtain tracking information from couriers and promptly update customer orders within Woo-Commerce.
  • Ensure accurate and timely delivery confirmation for all customer orders. 

Order Completion: 

  • Mark orders as complete in Woo-Commerce once they are safely delivered and confirmed for all customers. 

Customer Reviews: 

  • Send out customer review forms and collect all reviews into an internal document for potential sharing on social media or the website. 
  • Collaborate with the marketing team to highlight positive customer reviews and enhance our brand reputation. 

Website Ordering: 

  • Create and maintain customer categories and products in WordPress to facilitate future order placements. 

Customer Database: 

  • Regularly update customer contact information across HubSpot,  Woo-Commerce, and ShopVox to ensure accuracy and effective communication.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Administration

Graduation Date:

August 1, 2014

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

May 1, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    eCommerce, WordPress, WordPress Development, SEO, LinkedIn Lead Generation, Social Media Management, WooCommerce,

INTERMEDIATE ★★

    AdvertisingGraphics

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: 42.57 mbps download; 42.15 mbps upload
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $8.59/hr

Tracy

Candidate ID: 521222


ADVANCED

    Marketing, Microsoft Office, Lead Generation, Executive Assistance...

INTERMEDIATE

    Customer Experience, Salesforce CRM, MailChimp, Asana...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.18 per hour or $USD 709.19 per month

Full Time: $USD 8.59 per hour or $USD 1488.31 per month

Remote Staff Recruiter Comments

  • Tracy has been working for 7 years. She is a Registered Nutritionist-Dietitian. She started her career in fast food as an Operations Manager and Corporate Dietitian in consulting services. In 2018, she realized her passion in Sales and marketing. She shifted to a shared services and landed roles such as Sales Operations Associate and Account Manager, CRM Operations Team Leader for a healthcare business through an outsourcing company, and presently, as a Virtual Assistant in an RPO. To further equip herself, she took up a Master in Business Administration - Strategic Marketing Management which she completed last 2022.
  • Throughout the years, Tracy became proficient with the following:
    • Lead conversion and generation through FB, IG, and LinkedIn
    • Telemarketing
    • Account management
    • Sales retention
    • Client relations
    • Email marketing
    • CRM Marketing Funnel
    • SOP creation and improvement
    • Marketing strategy implementation
    • Sales generation
    • Cold Calling
    • Administrative tasks
  • In a day she has target of 240 leads to contact and she was able to convert 30 percent to set an appendment and 10 percent business deals 
  • One of her significant achievement was that she was able to secure a multiple long partnership with one of their big clients 
  • She is also a Certified Agile Associate, Certified Automation Professional, and Certified Process Analyst by Lexis Nexis.
  • She used a variety of applications and software like Salesforce, Asana, Trello, Amazon Connect, Later.com, Canva, Microsoft Office Apps, Google Suite, Sales Navigator, WordPress, MailChimp, SAP, Shopify, WorkCast, Reckon One, ZigPoll, Monday.com, and Social Media Platforms: YT, FB, IG, LinkedIn.
  • She can start as soon as possible
  • She is amenable to working the day shift, preferably for a full-time role.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
Behavioral Summary

Tracy is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Tracy will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Tracy is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Strategic Business Solutions Partner

Industry:

Consulting (Business & Management)

Employment Period:

January 2023 to January 2025 (23 Months)

Duties and Responsibilities:

  • Human Resources Management:
    • Manages the onboarding process for new hires in Information Technology and Business Development roles.
    • Tracks documentation requirements for compliance with each role.
    • Drafts Standard Operating Procedures (SOPs) for clients in the recruitment industry, creating a single reference guide for employees. 
    • Processes weekly payroll for client contractors assigned to client stakeholders.
    • Reviews and revises candidate resumes to ensure they align with the company's SOPs and follow the correct resume format.
    • Plans employee engagement activities for client contractors. Ensures that all employees are "fit for duty," adequately trained, and capable of performing their assigned tasks.
  • Marketing:
    • Curated engaging content for Human Resources clients, driving brand awareness and establishing thought leadership on LinkedIn through strategic planning and scheduling.
    • Developed comprehensive marketing plans, focusing on optimizing client's digital presence to drive business growth.
    • Executed a successful lead generation campaign for a fitness industry client, generating 10,000 qualified leads and converting 30% into sales calls through targeted pitching strategies.
    • Crafted and executed effective email marketing campaigns using Klaviyo and MailChimp for clients in the real estate and cosmetic industries. Ensured that each campaign aligned with the client's brand messaging and promotional goals. Additionally, managed client contacts, tracking bounce and click-through rates, subscribers, and unsubscribes. •
    • Provided efficient website maintenance for clients, handling minimal edits and updates on WordPress and Shopify platforms.
    • Manages the social media accounts of clients from the cosmetics industry creating engaging content to increase brand awareness.
    • Drives brand awareness and engagement through strategic digital design, creating impactful brochures, posters, and digital ad campaigns aligned with brand goals and content timelines.
    • Developed engaging online ads that drive brand visibility and nurture potential customers into leads.
  • Business Development
    • Created multiple PowerPoint presentations for clients in the Human Resources
    • Organizational Design industry ensuring that the presentations met the qualifications of the stakeholders and the target audience. 
    • Crafted an organizational development plan based on the challenges of the client’s stakeholders with challenges in the organization specifically in the human resources department.
    • Collaboration with the client on how to strategize process improvements for the stakeholder’s company.
  • Admin Assistance
    • Prioritizes and manages client emails and calendars, ensuring timely response to high-importance tasks.
    • Schedules consultations, seamlessly matching client and staff availability.
    • Handles company invoices and expenses, maintaining accurate records and ensuring smooth financial operations.
    • Systematically organizes company documents and reports, facilitating efficient information retrieval and analysis

Consumer Engagement Supervisor

Industry:

Consumer Products / FMCG

Employment Period:

March 2023 to September 2023 (6 Months)

Duties and Responsibilities:

  • Oversaw Wyeth Nutrition Philippines and Nestle Infant Nutrition brands, leading a team of nutritionist-dietitians. Responsibilities included managing end-to-end complaints and conducting outbound nutrition counseling, with a focus on Milk Code-covered brands.
  • Conducted competency analysis to identify training needs for team members, fostering their professional development.
  • Effectively resolved customer complaints received through social media, face-to-face interactions, and emails, upholding brand reputation.
  • Developed a streamlined process for retrieving and replacing defective products, ensuring customer satisfaction.
  • Managed escalated complaints related to products, services, and promotions, demonstrating expertise in customer service.
  • Monitored complaints volume, promptly notifying stakeholders and the brand team of critical issues.
  • Crafted outbound call scripts for nutrition counseling projects, raising brand awareness while addressing consumer needs.
  • Developed outbound call scripts for various campaigns, ensuring clear and consistent brand messaging.
  • Established a workflow for outbound calls, optimizing team performance and campaign effectiveness.

Account Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2021 to March 2023 (19 Months)

Duties and Responsibilities:

  • Proactively manage and retain an existing customer base by fostering strong relationships and ensuring contract renewals.
  • Implement strategic retention activities by planning and executing initiatives in advance, minimizing customer churn, and maximizing customer lifetime value.
  • Identify and seize upsell opportunities by analyzing customer needs and presenting compelling value-added solutions, expanding customer relationships, and driving revenue growth.
  • Convert forecasted pipeline into sales by engaging with customers, understanding their pain points, and tailoring solutions that align with their business goals.
  • Engage in ongoing customer interactions to verify user experience, identify potential issues, and address them proactively, ensuring customer satisfaction and loyalty.
  • Drive customer-centric conversations based on a mutual understanding of their needs and challenges, presenting value-driven proposals that address their specific requirements.
  • Collaborate effectively with cross-functional teams to extend the positive customer experience, ensuring seamless interactions and fostering long-term partnerships.
  • Schedule and conduct regular customer health checks and business goal alignment meetings to maintain open communication, track progress, and identify areas for improvement

CRM Operations Team Leader

Industry:

Consumer Products / FMCG

Employment Period:

August 2019 to July 2021 (23 Months)

Duties and Responsibilities:

Marketing & CRM Operations:
  • Analysis of call capacity and total leads generated to achieve 100% coverage of total calls transferred per month.
  • Assess the need for additional workforce headcount to meet target KPI on-call coverage.
  • Forecast of new user sales based on current headcount, call capacity, and valid leads.
  • Conduct call quality audits to CRM agents for the proper delivery of spiels.
  • Report calls results and sales conversion to the product managers and recommend CRM marketing plans to maintain and improve new user sales.
  • Analyze CRM Marketing Funnel and report to product managers to discuss recommendations.
  • Conduct coaching of CRM agents based on performance, productivity, and team concerns.
  • Create business process flow from lead generations, outbound calls, dispatch of free items, and promotions.
  • Coordination with logistics agencies to facilitate the sending of samples and other premium items to consumers. Sales:
  • Promotes customer retention the customers by proactively assessing and understanding their concerns and working with them to solve the concerns.
  • Exceeded monthly sales target, call engagement, and repeat user KPI.
  • Analysis of customer survey results to identify the effective promotions to implement that will increase repeat sales.

Sales Operations Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2018 to April 2019 (8 Months)

Duties and Responsibilities:

  • Enters orders into the system according to individual order characteristic requirements.
  • Manages electronic orders by auditing orders for completion and accuracy.
  • Fulfill customer requests for information and resolution of issues or sales input within the defined SLA via email.
  • Conducts basic, moderate, and complex levels of research aimed at resolving problems, presenting. solutions, and providing status updates for customers, managers, and more senior-level sales representatives.
  • Managing Cisco Meraki’s documentations, SKU Management issues, and corrections
  • Researches and provides quoting information by utilizing internal tools.
  • Assist licensing and sales team with administrative duties as assigned.

Education History

Field of Study:

Food Technology/Nutrition/Dietetics

Major:

Nutrition and Dietetics

Graduation Date:

April 29, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Marketing

Major:

Business Administration (MBA)

Graduation Date:

July 19, 2022

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    MarketingMicrosoft OfficeLead GenerationExecutive Assistance

INTERMEDIATE ★★

    Customer Experience, Salesforce CRM, MailChimpAsanaCanvaSmartsheetHuman Resource Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15171436380
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $8.59/hr

Tracy

Candidate ID: 521222


ADVANCED

    Marketing, Microsoft Office, Lead Generation, Executive Assistance...

INTERMEDIATE

    Customer Experience, Salesforce CRM, MailChimp, Asana...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.18 per hour or $USD 709.19 per month

Full Time: $USD 8.59 per hour or $USD 1488.31 per month

Remote Staff Recruiter Comments

  • Tracy has been working for 7 years. She is a Registered Nutritionist-Dietitian. She started her career in fast food as an Operations Manager and Corporate Dietitian in consulting services. In 2018, she realized her passion in Sales and marketing. She shifted to a shared services and landed roles such as Sales Operations Associate and Account Manager, CRM Operations Team Leader for a healthcare business through an outsourcing company, and presently, as a Virtual Assistant in an RPO. To further equip herself, she took up a Master in Business Administration - Strategic Marketing Management which she completed last 2022.
  • Throughout the years, Tracy became proficient with the following:
    • Lead conversion and generation through FB, IG, and LinkedIn
    • Telemarketing
    • Account management
    • Sales retention
    • Client relations
    • Email marketing
    • CRM Marketing Funnel
    • SOP creation and improvement
    • Marketing strategy implementation
    • Sales generation
    • Cold Calling
    • Administrative tasks
  • In a day she has target of 240 leads to contact and she was able to convert 30 percent to set an appendment and 10 percent business deals 
  • One of her significant achievement was that she was able to secure a multiple long partnership with one of their big clients 
  • She is also a Certified Agile Associate, Certified Automation Professional, and Certified Process Analyst by Lexis Nexis.
  • She used a variety of applications and software like Salesforce, Asana, Trello, Amazon Connect, Later.com, Canva, Microsoft Office Apps, Google Suite, Sales Navigator, WordPress, MailChimp, SAP, Shopify, WorkCast, Reckon One, ZigPoll, Monday.com, and Social Media Platforms: YT, FB, IG, LinkedIn.
  • She can start as soon as possible
  • She is amenable to working the day shift, preferably for a full-time role.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
Behavioral Summary

Tracy is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Tracy will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Tracy is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Strategic Business Solutions Partner

Industry:

Consulting (Business & Management)

Employment Period:

January 2023 to January 2025 (23 Months)

Duties and Responsibilities:

  • Human Resources Management:
    • Manages the onboarding process for new hires in Information Technology and Business Development roles.
    • Tracks documentation requirements for compliance with each role.
    • Drafts Standard Operating Procedures (SOPs) for clients in the recruitment industry, creating a single reference guide for employees. 
    • Processes weekly payroll for client contractors assigned to client stakeholders.
    • Reviews and revises candidate resumes to ensure they align with the company's SOPs and follow the correct resume format.
    • Plans employee engagement activities for client contractors. Ensures that all employees are "fit for duty," adequately trained, and capable of performing their assigned tasks.
  • Marketing:
    • Curated engaging content for Human Resources clients, driving brand awareness and establishing thought leadership on LinkedIn through strategic planning and scheduling.
    • Developed comprehensive marketing plans, focusing on optimizing client's digital presence to drive business growth.
    • Executed a successful lead generation campaign for a fitness industry client, generating 10,000 qualified leads and converting 30% into sales calls through targeted pitching strategies.
    • Crafted and executed effective email marketing campaigns using Klaviyo and MailChimp for clients in the real estate and cosmetic industries. Ensured that each campaign aligned with the client's brand messaging and promotional goals. Additionally, managed client contacts, tracking bounce and click-through rates, subscribers, and unsubscribes. •
    • Provided efficient website maintenance for clients, handling minimal edits and updates on WordPress and Shopify platforms.
    • Manages the social media accounts of clients from the cosmetics industry creating engaging content to increase brand awareness.
    • Drives brand awareness and engagement through strategic digital design, creating impactful brochures, posters, and digital ad campaigns aligned with brand goals and content timelines.
    • Developed engaging online ads that drive brand visibility and nurture potential customers into leads.
  • Business Development
    • Created multiple PowerPoint presentations for clients in the Human Resources
    • Organizational Design industry ensuring that the presentations met the qualifications of the stakeholders and the target audience. 
    • Crafted an organizational development plan based on the challenges of the client’s stakeholders with challenges in the organization specifically in the human resources department.
    • Collaboration with the client on how to strategize process improvements for the stakeholder’s company.
  • Admin Assistance
    • Prioritizes and manages client emails and calendars, ensuring timely response to high-importance tasks.
    • Schedules consultations, seamlessly matching client and staff availability.
    • Handles company invoices and expenses, maintaining accurate records and ensuring smooth financial operations.
    • Systematically organizes company documents and reports, facilitating efficient information retrieval and analysis

Consumer Engagement Supervisor

Industry:

Consumer Products / FMCG

Employment Period:

March 2023 to September 2023 (6 Months)

Duties and Responsibilities:

  • Oversaw Wyeth Nutrition Philippines and Nestle Infant Nutrition brands, leading a team of nutritionist-dietitians. Responsibilities included managing end-to-end complaints and conducting outbound nutrition counseling, with a focus on Milk Code-covered brands.
  • Conducted competency analysis to identify training needs for team members, fostering their professional development.
  • Effectively resolved customer complaints received through social media, face-to-face interactions, and emails, upholding brand reputation.
  • Developed a streamlined process for retrieving and replacing defective products, ensuring customer satisfaction.
  • Managed escalated complaints related to products, services, and promotions, demonstrating expertise in customer service.
  • Monitored complaints volume, promptly notifying stakeholders and the brand team of critical issues.
  • Crafted outbound call scripts for nutrition counseling projects, raising brand awareness while addressing consumer needs.
  • Developed outbound call scripts for various campaigns, ensuring clear and consistent brand messaging.
  • Established a workflow for outbound calls, optimizing team performance and campaign effectiveness.

Account Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2021 to March 2023 (19 Months)

Duties and Responsibilities:

  • Proactively manage and retain an existing customer base by fostering strong relationships and ensuring contract renewals.
  • Implement strategic retention activities by planning and executing initiatives in advance, minimizing customer churn, and maximizing customer lifetime value.
  • Identify and seize upsell opportunities by analyzing customer needs and presenting compelling value-added solutions, expanding customer relationships, and driving revenue growth.
  • Convert forecasted pipeline into sales by engaging with customers, understanding their pain points, and tailoring solutions that align with their business goals.
  • Engage in ongoing customer interactions to verify user experience, identify potential issues, and address them proactively, ensuring customer satisfaction and loyalty.
  • Drive customer-centric conversations based on a mutual understanding of their needs and challenges, presenting value-driven proposals that address their specific requirements.
  • Collaborate effectively with cross-functional teams to extend the positive customer experience, ensuring seamless interactions and fostering long-term partnerships.
  • Schedule and conduct regular customer health checks and business goal alignment meetings to maintain open communication, track progress, and identify areas for improvement

CRM Operations Team Leader

Industry:

Consumer Products / FMCG

Employment Period:

August 2019 to July 2021 (23 Months)

Duties and Responsibilities:

Marketing & CRM Operations:
  • Analysis of call capacity and total leads generated to achieve 100% coverage of total calls transferred per month.
  • Assess the need for additional workforce headcount to meet target KPI on-call coverage.
  • Forecast of new user sales based on current headcount, call capacity, and valid leads.
  • Conduct call quality audits to CRM agents for the proper delivery of spiels.
  • Report calls results and sales conversion to the product managers and recommend CRM marketing plans to maintain and improve new user sales.
  • Analyze CRM Marketing Funnel and report to product managers to discuss recommendations.
  • Conduct coaching of CRM agents based on performance, productivity, and team concerns.
  • Create business process flow from lead generations, outbound calls, dispatch of free items, and promotions.
  • Coordination with logistics agencies to facilitate the sending of samples and other premium items to consumers. Sales:
  • Promotes customer retention the customers by proactively assessing and understanding their concerns and working with them to solve the concerns.
  • Exceeded monthly sales target, call engagement, and repeat user KPI.
  • Analysis of customer survey results to identify the effective promotions to implement that will increase repeat sales.

Sales Operations Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2018 to April 2019 (8 Months)

Duties and Responsibilities:

  • Enters orders into the system according to individual order characteristic requirements.
  • Manages electronic orders by auditing orders for completion and accuracy.
  • Fulfill customer requests for information and resolution of issues or sales input within the defined SLA via email.
  • Conducts basic, moderate, and complex levels of research aimed at resolving problems, presenting. solutions, and providing status updates for customers, managers, and more senior-level sales representatives.
  • Managing Cisco Meraki’s documentations, SKU Management issues, and corrections
  • Researches and provides quoting information by utilizing internal tools.
  • Assist licensing and sales team with administrative duties as assigned.

Education History

Field of Study:

Food Technology/Nutrition/Dietetics

Major:

Nutrition and Dietetics

Graduation Date:

April 29, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Marketing

Major:

Business Administration (MBA)

Graduation Date:

July 19, 2022

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    MarketingMicrosoft OfficeLead GenerationExecutive Assistance

INTERMEDIATE ★★

    Customer Experience, Salesforce CRM, MailChimpAsanaCanvaSmartsheetHuman Resource Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15171436380
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $6.77/hr

MARIUS

Candidate ID: 505585


ADVANCED

    Property Management, Social Media Management, Customer Service...

INTERMEDIATE

    Lead Generation, Cold Calling...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.78 per hour or $USD 674.22 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Marius has over 12 years of work experience mostly within Marketing, BPO & Real Estate Industries. He handled roles for Social Media Admin, Real Estate Sales and Marketing, Customer Service & Virtual Assistance. He's well-skilled in terms of doing the following tasks:
    • Sales & Marketing
    • Social Media Marketing & Management
    • Digital Marketing
    • Content Marketing
    • Research
    • Appointment Setting
    • Property Matching & Listings
    • Cold & Warm-Callings
    • Marketing Strategies
    • Public Relations
  • One of his greatest achievements is when he was working for a real estate company and was able to produce half a billion in sales and increase their social media presence. 
  • He is well adept also in using the following tools/technologies
    • Social Media (Facebook, Pinterest, Instagram, TikTok, Twitter)
    • MS Office
    • Tweetdeck
    • Adobe Photoshop & Premiere
    • Basic WordPress
  • He is available to start immediately full-time for any schedules
Predictive Index Behavioral Profile - Altruist

Strongest Behaviors:
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.


Behavioral Summary: 

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Marius Reginald is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Marius Reginald gets along easily with a wide variety of people.


Employment History

Virtual Assistant-Social Media Manager

Industry:

Property / Real Estate

Employment Period:

January 2023 to March 2023 (2 Months)

Duties and Responsibilities:

  • Content creation
  • Content marketing
  • ]Social media marketing
  • Social media management
  • Social media auditing
  • Research
  • Meetings and consultation directly with the US client

Sales Consultant

Industry:

Property / Real Estate

Employment Period:

November 2022 to February 2023 (3 Months)

Duties and Responsibilities:

  • Booth manning
  • Offer projects to prospective clients
  • Attend onsite and digital events
  •  Invite clients to our onsite events
  • Giving marketing flyers in crowded places

Broker’s Liaison Officer

Industry:

Property / Real Estate

Employment Period:

June 2022 to August 2022 (2 Months)

Duties and Responsibilities:

  • Inviting Brokers to get accredited
  • Showroom manning
  • Offer projects to prospective clients
  • Inviting Local and International Marketing Partners
  • Moderator (Host) of few digital events

Customer Experience Agent – T-Mobile Account

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2022 to May 2022 (2 Months)

Duties and Responsibilities:

  • Answering phone calls
  • Problem-solving
  • Assisting and walk-through customers to their needs
  • Doing payment arrangements for the customer’s convenience
  • Collecting payments from the customers
  • Transferring calls to the right department
  • Offering promotions to the customers
  • After-service assistance

Sales Counselor

Industry:

Others

Employment Period:

January 2021 to July 2021 (6 Months)

Duties and Responsibilities:

  • Assisting walk-in clients
  • Offer products and services of MMP
  • Schedule and invite clients for tripping
  • After service assistance

Real Estate Salesperson and Marketing Head

Industry:

Property / Real Estate

Employment Period:

April 2016 to March 2021 (59 Months)

Duties and Responsibilities:

  • Marketing and offering properties online
  • Site visit of properties in the market
  • Cold-calling, warm-calling, and hot-calling list
  • Following up with clients and real estate colleagues
  • E-mail blasting
  • SMS blasting
  • Social media/content marketing
  • Public relations campaigns, strategies, and tactics
  • Marketing strategic planning
  • Coordinating and maintaining relationships with clients and colleagues
  • Community and group management
  • Advertising creation and management for Facebook and Instagram
  • Social media auditing
  • Pages and channels management
  • Prospecting thru online and field
  • Client meetings
  • Property matching
  • Encoding real estate transactions in the inventory

Social Media Administrator and Account Officer

Industry:

Property / Real Estate

Employment Period:

November 2013 to March 2016 (28 Months)

Duties and Responsibilities:

  • Property matching
  • Marketing of property listings thru cold calling, text blasting, email blasting, social media postings, private online messaging
  •  Handled Bulacan Team as the Head Coordinator for Broker 
  • Assisting clients and real estate colleagues with their property needs
  • Day-to-day site visits for the clients
  • Documentation of the required documents
  • Setting appointments with the clients
  • After service assistance
  • Property presentation making

Social Media Administrator

Industry:

Property / Real Estate

Employment Period:

February 2011 to June 2012 (16 Months)

Duties and Responsibilities:

  • Handled social media accounts and pages of the company.
  • Coordinating with the Real Estate Practitioners in exchanging property listings and requirements
  • Text and email blasting
  • Property Matching

Education History

Field of Study:

Mass Communications

Major:

Communications

Graduation Date:

March 1, 2020

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Property Management, Social Media Management, Customer Service,

INTERMEDIATE ★★

    Lead GenerationCold Calling

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name:
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $6.77/hr

MARIUS

Candidate ID: 505585


ADVANCED

    Property Management, Social Media Management, Customer Service...

INTERMEDIATE

    Lead Generation, Cold Calling...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.78 per hour or $USD 674.22 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Marius has over 12 years of work experience mostly within Marketing, BPO & Real Estate Industries. He handled roles for Social Media Admin, Real Estate Sales and Marketing, Customer Service & Virtual Assistance. He's well-skilled in terms of doing the following tasks:
    • Sales & Marketing
    • Social Media Marketing & Management
    • Digital Marketing
    • Content Marketing
    • Research
    • Appointment Setting
    • Property Matching & Listings
    • Cold & Warm-Callings
    • Marketing Strategies
    • Public Relations
  • One of his greatest achievements is when he was working for a real estate company and was able to produce half a billion in sales and increase their social media presence. 
  • He is well adept also in using the following tools/technologies
    • Social Media (Facebook, Pinterest, Instagram, TikTok, Twitter)
    • MS Office
    • Tweetdeck
    • Adobe Photoshop & Premiere
    • Basic WordPress
  • He is available to start immediately full-time for any schedules
Predictive Index Behavioral Profile - Altruist

Strongest Behaviors:
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.


Behavioral Summary: 

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Marius Reginald is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Marius Reginald gets along easily with a wide variety of people.


Employment History

Virtual Assistant-Social Media Manager

Industry:

Property / Real Estate

Employment Period:

January 2023 to March 2023 (2 Months)

Duties and Responsibilities:

  • Content creation
  • Content marketing
  • ]Social media marketing
  • Social media management
  • Social media auditing
  • Research
  • Meetings and consultation directly with the US client

Sales Consultant

Industry:

Property / Real Estate

Employment Period:

November 2022 to February 2023 (3 Months)

Duties and Responsibilities:

  • Booth manning
  • Offer projects to prospective clients
  • Attend onsite and digital events
  •  Invite clients to our onsite events
  • Giving marketing flyers in crowded places

Broker’s Liaison Officer

Industry:

Property / Real Estate

Employment Period:

June 2022 to August 2022 (2 Months)

Duties and Responsibilities:

  • Inviting Brokers to get accredited
  • Showroom manning
  • Offer projects to prospective clients
  • Inviting Local and International Marketing Partners
  • Moderator (Host) of few digital events

Customer Experience Agent – T-Mobile Account

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2022 to May 2022 (2 Months)

Duties and Responsibilities:

  • Answering phone calls
  • Problem-solving
  • Assisting and walk-through customers to their needs
  • Doing payment arrangements for the customer’s convenience
  • Collecting payments from the customers
  • Transferring calls to the right department
  • Offering promotions to the customers
  • After-service assistance

Sales Counselor

Industry:

Others

Employment Period:

January 2021 to July 2021 (6 Months)

Duties and Responsibilities:

  • Assisting walk-in clients
  • Offer products and services of MMP
  • Schedule and invite clients for tripping
  • After service assistance

Real Estate Salesperson and Marketing Head

Industry:

Property / Real Estate

Employment Period:

April 2016 to March 2021 (59 Months)

Duties and Responsibilities:

  • Marketing and offering properties online
  • Site visit of properties in the market
  • Cold-calling, warm-calling, and hot-calling list
  • Following up with clients and real estate colleagues
  • E-mail blasting
  • SMS blasting
  • Social media/content marketing
  • Public relations campaigns, strategies, and tactics
  • Marketing strategic planning
  • Coordinating and maintaining relationships with clients and colleagues
  • Community and group management
  • Advertising creation and management for Facebook and Instagram
  • Social media auditing
  • Pages and channels management
  • Prospecting thru online and field
  • Client meetings
  • Property matching
  • Encoding real estate transactions in the inventory

Social Media Administrator and Account Officer

Industry:

Property / Real Estate

Employment Period:

November 2013 to March 2016 (28 Months)

Duties and Responsibilities:

  • Property matching
  • Marketing of property listings thru cold calling, text blasting, email blasting, social media postings, private online messaging
  •  Handled Bulacan Team as the Head Coordinator for Broker 
  • Assisting clients and real estate colleagues with their property needs
  • Day-to-day site visits for the clients
  • Documentation of the required documents
  • Setting appointments with the clients
  • After service assistance
  • Property presentation making

Social Media Administrator

Industry:

Property / Real Estate

Employment Period:

February 2011 to June 2012 (16 Months)

Duties and Responsibilities:

  • Handled social media accounts and pages of the company.
  • Coordinating with the Real Estate Practitioners in exchanging property listings and requirements
  • Text and email blasting
  • Property Matching

Education History

Field of Study:

Mass Communications

Major:

Communications

Graduation Date:

March 1, 2020

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Property Management, Social Media Management, Customer Service,

INTERMEDIATE ★★

    Lead GenerationCold Calling

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name:
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $11.31/hr

Ruth

Candidate ID: 500461


ADVANCED

    .NET 2.0, Canva...

INTERMEDIATE

    .NET 2.0...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.31 per hour or $USD 980.17 per month

Full Time: $USD 11.31 per hour or $USD 1960.34 per month

Remote Staff Recruiter Comments

  • Ruth has extensive experience in various roles, including Sales and Marketing Executive, Public Adjuster/Telemarketing Lead, and Customer Service Manager. She has over 9 years of managerial experience, with a strong focus on customer service, sales, marketing, and virtual assistance.
  • She holds a Master’s degree in Business Administration, which complements her practical experience in business development and customer relations.
  • She has successfully led LinkedIn marketing campaigns, managed CRM systems, generated leads, and executed webinar campaigns.
  • She has also been involved in the hiring process, mentoring colleagues, and managing social media content.
  • In her role as Customer Service Manager, she developed contingency plans and coached customer service associates, highlighting her leadership and problem-solving abilities.
  • She is proficient in Microsoft Office, Google Suite (with advanced knowledge in Excel and Google Sheets), and various project management tools such as Notion, Asana, and Clockify.
  • She also has experience using CRM tools like Pipedrive and Housecall Pro, AI tools such as Jasper AI and ChatGPT, and lead generation tools like Apollo.ai. She is proficiency in content creation tools like Canva and ConvertKit, as well as communication platforms (Zoom, Skype, Slack).
  • Can start immediately.
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ruth will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Employment History

SALES AND MARKETING EXECUTIVE

Industry:

Consulting (Business & Management)

Employment Period:

October 2022 to October 2024 (24 Months)

Duties and Responsibilities:

  • Develop and executed Linkedin marketing campaigns that aligned with organization's overall objectives
  • Provided regular reports to clients to communicate progress
  • Generated and prospected leads for campaign through various channels
  • Develop and executed webinars campaigns, handles CEO's LinkedIn account
  • Created and curated engaging social media content
  • Managed and organized customer data in CRM
  • Managed and prioritized emails for CEO
  • Assisted in hiring process
  • Managed, coached, mentored colleagues for a high level of quality service and performance
  • Help with marketing plans, advertising, direct marketing and campaigns

PUBLIC ADJUSTER/TELEMARKETING LEAD/ VIRTUAL ASSISTANT- CUSTOMER SERVICE

Industry:

Insurance

Employment Period:

June 2023 to September 2024 (15 Months)

Duties and Responsibilities:

  • Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices
  • Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.
  • Monitor and schedule of pick-up and drop off of drying equipments
  • Schedule Mold Testing with customers
  • Prepare/Submit Mold Test invoice and reports, mold remediation invoice to insurance
  • Prepare/Submit Asbestos COC to designated laboratory/Asbestos and Lead Invoice
  • Secure Certificate of Satisfaction to customers via Docusign
  • Process claims

BUSINESS DEVELOPMENT MANAGER

Industry:

Healthcare / Medical

Employment Period:

April 2024 to August 2025 (15 Months)

Duties and Responsibilities:

  • Possessing a strong understanding of the company's products, the competition in the industry and positioning
  • Managing and training a business development team
  • Creating strategies to successfully reach new business opportunities
  • Handles company's social media accounts
  • Maintaining and developing relationships with current clients

Customer Service Manager

Industry:

General & Wholesale Trading

Employment Period:

October 2014 to April 2024 (114 Months)

Duties and Responsibilities:

  • Review sales performance and identify branch sales hurdles resulting from process and product review
  • Maintain appropriate service levels in all customer touchpoint, handles customer complaint and resolves issues in timely manner
  • Coach and evaluates Customer Service Associates based on a given set of business standards and goals
  • Develop action and contingency plan

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Administration

Graduation Date:

March 4, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    .NET 2.0, Canva,

INTERMEDIATE ★★

    .NET 2.0

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://drive.google.com/file/d/12r_f9AUZsILgszaI2-naLn6JxOXKj481/view?usp=sharing
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Apple
  • Processor: 8 core CPU
  • Operating System: MacOS X

All-inclusive Rate: USD $11.31/hr

Ruth

Candidate ID: 500461


ADVANCED

    .NET 2.0, Canva...

INTERMEDIATE

    .NET 2.0...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.31 per hour or $USD 980.17 per month

Full Time: $USD 11.31 per hour or $USD 1960.34 per month

Remote Staff Recruiter Comments

  • Ruth has extensive experience in various roles, including Sales and Marketing Executive, Public Adjuster/Telemarketing Lead, and Customer Service Manager. She has over 9 years of managerial experience, with a strong focus on customer service, sales, marketing, and virtual assistance.
  • She holds a Master’s degree in Business Administration, which complements her practical experience in business development and customer relations.
  • She has successfully led LinkedIn marketing campaigns, managed CRM systems, generated leads, and executed webinar campaigns.
  • She has also been involved in the hiring process, mentoring colleagues, and managing social media content.
  • In her role as Customer Service Manager, she developed contingency plans and coached customer service associates, highlighting her leadership and problem-solving abilities.
  • She is proficient in Microsoft Office, Google Suite (with advanced knowledge in Excel and Google Sheets), and various project management tools such as Notion, Asana, and Clockify.
  • She also has experience using CRM tools like Pipedrive and Housecall Pro, AI tools such as Jasper AI and ChatGPT, and lead generation tools like Apollo.ai. She is proficiency in content creation tools like Canva and ConvertKit, as well as communication platforms (Zoom, Skype, Slack).
  • Can start immediately.
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ruth will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Employment History

SALES AND MARKETING EXECUTIVE

Industry:

Consulting (Business & Management)

Employment Period:

October 2022 to October 2024 (24 Months)

Duties and Responsibilities:

  • Develop and executed Linkedin marketing campaigns that aligned with organization's overall objectives
  • Provided regular reports to clients to communicate progress
  • Generated and prospected leads for campaign through various channels
  • Develop and executed webinars campaigns, handles CEO's LinkedIn account
  • Created and curated engaging social media content
  • Managed and organized customer data in CRM
  • Managed and prioritized emails for CEO
  • Assisted in hiring process
  • Managed, coached, mentored colleagues for a high level of quality service and performance
  • Help with marketing plans, advertising, direct marketing and campaigns

PUBLIC ADJUSTER/TELEMARKETING LEAD/ VIRTUAL ASSISTANT- CUSTOMER SERVICE

Industry:

Insurance

Employment Period:

June 2023 to September 2024 (15 Months)

Duties and Responsibilities:

  • Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices
  • Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.
  • Monitor and schedule of pick-up and drop off of drying equipments
  • Schedule Mold Testing with customers
  • Prepare/Submit Mold Test invoice and reports, mold remediation invoice to insurance
  • Prepare/Submit Asbestos COC to designated laboratory/Asbestos and Lead Invoice
  • Secure Certificate of Satisfaction to customers via Docusign
  • Process claims

BUSINESS DEVELOPMENT MANAGER

Industry:

Healthcare / Medical

Employment Period:

April 2024 to August 2025 (15 Months)

Duties and Responsibilities:

  • Possessing a strong understanding of the company's products, the competition in the industry and positioning
  • Managing and training a business development team
  • Creating strategies to successfully reach new business opportunities
  • Handles company's social media accounts
  • Maintaining and developing relationships with current clients

Customer Service Manager

Industry:

General & Wholesale Trading

Employment Period:

October 2014 to April 2024 (114 Months)

Duties and Responsibilities:

  • Review sales performance and identify branch sales hurdles resulting from process and product review
  • Maintain appropriate service levels in all customer touchpoint, handles customer complaint and resolves issues in timely manner
  • Coach and evaluates Customer Service Associates based on a given set of business standards and goals
  • Develop action and contingency plan

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Administration

Graduation Date:

March 4, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    .NET 2.0, Canva,

INTERMEDIATE ★★

    .NET 2.0

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://drive.google.com/file/d/12r_f9AUZsILgszaI2-naLn6JxOXKj481/view?usp=sharing
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Apple
  • Processor: 8 core CPU
  • Operating System: MacOS X

All-inclusive Rate: USD $7.78/hr

Christian

Candidate ID: 489647


ADVANCED

    Zendesk, Asana, Microsoft Office, CRM...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.78 per hour or $USD 674.22 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Geric has 8 years of comprehensive experience in customer service and sales within industries such as real estate, telecommunications, finance, e-commerce, and technology.
  • His recent roles include Inside Sales Agent for a real estate services company, where he successfully generated leads, maintained client databases, and invited prospects to events.
  • Additionally, he worked as a Sales Development Representative in the skincare industry, handling both inbound and outbound calls while nurturing client relationships and updating CRM systems.
  • Career Highlights
  • Awarded "Top Agent" globally at a telecommunications company within his first year, demonstrating exceptional performance in a competitive environment.
  • Promoted to Subject Matter Expert at a business process outsourcing firm, reflecting his leadership skills and in-depth product knowledge.
  • Received a site-wide Top Performer award at a financial institution, highlighting his ability to consistently exceed sales and customer satisfaction targets.
  • Skill Proficiency
  • Christian is highly skilled in CRM management, lead generation, and customer service operations.
  • He demonstrates a deep understanding of outbound sales strategies and technical customer support processes.
  • He has also shown expertise in utilizing CRM tools to organize and manage client data, ensuring efficient follow-ups and streamlined workflows.
  • Geric's extensive background in sales, customer service, and CRM management, combined with his outstanding behavioral traits and proven track record of accomplishments, positions him as a top-tier candidate for roles requiring high levels of client interaction, lead generation, and data management.
  • His commitment to delivering exceptional results ensures he will contribute significantly to any organization.
  • Can start immediately Predictive Index Behavioral Profile - Altruist

    Strongest Behaviors
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations. Behavioral Summary

    Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

    A pleasant and extraverted person, Geric is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Geric gets along easily with a wide variety of people.


  • Employment History

    Inside Sales

    Industry:

    Property / Real Estate

    Employment Period:

    February 2022 to July 2022 (5 Months)

    Duties and Responsibilities:

    •    Make outbound calls to homeowners who have expressed an interest in selling their homes.
    •    Setting appointments with homeowners who want help selling their property.
    •    Maintaining positive business relationships to ensure future sellers

    Inside Sales Agent

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    September 2022 to January 2023 (4 Months)

    Duties and Responsibilities:

    •    Communicating with customers, making outbound calls to potential customers, and following up on leads.
    •    Creating and maintaining a database of current and potential customers in designated CRM.
    •    Keeping up with product and service information and updates and staying informed about competing products and competitors
     

    Ordering Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2021 to September 2021 (6 Months)

    Duties and Responsibilities:

    • Assisting customers with order status, delivery status, or any other pertinent information regarding their order
    • Process payments
    • Demonstrate a strong customer service orientation and takes responsibility to ensure customers are satisfied

    Customer Service Representative/SME

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2019 to October 2019 (9 Months)

    Duties and Responsibilities:

    • Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
    • Provide accurate, valid, and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets

    Finance Collection Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2017 to December 2018 (20 Months)

    Duties and Responsibilities:

    • Overcome objections that customers have about making payments toward their account and help them to understand their account(s) and responsibilities
    • Assisting customers with payment and payment arrangements
    • Serves as entry point for the identification, routing and documentation of all pertinent collection support processes (i.e. modifications, bankruptcy etc

    Customer Sales Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2016 to April 2016 (0 Months)

    Duties and Responsibilities:

    • Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers,b often utilizing product demos and presentations
    • Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
    • Help customers process their payments

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2020 to March 2021 (13 Months)

    Duties and Responsibilities:

    • Resolves customer complaints by investigating problems, and developing solutions.
    • Handled a large volume of inbound calls.
    • Demonstrate a strong customer service orientation and takes responsibility to ensure customers are satisfied

    Inside Sales Agent

    Industry:

    Property / Real Estate

    Employment Period:

    March 2023 to October 2023 (7 Months)

    Duties and Responsibilities:

    • Make outbound calls to Real Estate Agents and Invite them to attend a Real Estate Event.
    • Calling potential buyers who recently applied for a loan and transfer them to the lender.
    • Updating the database of potential clients and uploading to CRM.

    Sales Development Representative

    Industry:

    Healthcare / Medical

    Employment Period:

    December 2023 to December 2024 (12 Months)

    Duties and Responsibilities:

    Lead Generator, Sales Development, Cold Calling & Customer Service

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Technology

    Graduation Date:

    January 1, 2023

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Zendesk, Asana, Microsoft Office, CRM,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: HP
    • Processor: Intel(R) Core (TM) i5-9500T CPU @ 2.20 GHz 2.21 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.28/hr

    MIGUEL

    Candidate ID: 480998


    ADVANCED

      Sales, B2B Lead Generation, Digital Marketing...

    INTERMEDIATE

      Administrative Support...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.28 per hour or $USD 1261.04 per month

    Remote Staff Recruiter Comments

    • Miguel has been working for more than 4 years as Customer Service Representative, Back-Office Support and Purchasing Manager.
    • He graduated with a Degree in Bachelor of Science in  Aircraft  Electronics Technology. 
    • His expertise includes the following:
      • Admin Support
      • Lead Generation
      • Marketing
      • Upselling
      • back end support for sales and marketing operations
      • Crypto Currency trading
    • Exposed to the following tools and applications:
      • Monday.com
      • Slack
      • Ring Central
      • Citrix
      • Asana
    • He can start immediately. For full-time or part-time position.


    Predictive Index Behavioral Profile-  Adapter
    https://www.predictiveindex.com/reference-profile/adapter/


    Strongest Behaviors
     

    • Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
    • Teaches and shares; generally interested in working collaboratively with others to help out.
    • Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
     

    Behavioral Summary
     

    This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

    Miguel is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.


    Employment History

    Purchasing Manager

    Industry:

    Automobile / Automotive Ancillary / Vehicle

    Employment Period:

    July 2022 to December 2022 (5 Months)

    Duties and Responsibilities:

    • Took the lead on managing sales and marketing budgets to ensure resources were allocated efficiently, while also supporting both departments with administrative tasks and conducting detailed research on vehicle pricing and purchasing trends across all 50 states.
    • Proactively identified and followed up on new sales leads, played a key role in formal client negotiations, and introduced automation tools that helped streamline repetitive sales and marketing tasks and improved campaign effectiveness.
    • Planned and executed integrated sales and marketing campaigns across email, social media, and SEO—leading to stronger audience engagement and higher web traffic. Regularly used platforms like Salesforce, HubSpot, and Google Analytics to analyze customer data and guide strategic decisions

    Customer Service/ Sales / Technical Support and Billing

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2018 to June 2020 (18 Months)

    Duties and Responsibilities:

    • Addressed the telecommunications product needs of business owners.
    • Promoted additional products to meet various business requirements.
    • Provided Operations Support and Training Assistance.

    Business Development Executive

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2023 to January 2025 (24 Months)

    Duties and Responsibilities:

    • Strengthened the sales pipeline by conducting lead sourcing and qualification, actively pursuing opportunities, engaging in formal negotiations, and implementing marketing automation tools to drive efficiency and improve conversion rates.
    • Adopted a KPI-focused approach to consistently track and evaluate performance; created weekly reports that delivered actionable insights for optimizing ongoing sales and marketing strategies.
    • Partnered with sales teams to refine lead nurturing tactics—executing email campaigns, managing outbound follow-ups, and building detailed sales demographics using CRM tools like Salesforce and HubSpot, as well as dialers such as Vici Dialer and Cloud 9.

    Business Development Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2025 to Present

    Duties and Responsibilities:

    • Researched target markets and generated leads through a mix of cold calling, inbound inquiries, and tailored email outreach, focusing on home service businesses.
    • Qualified prospects by understanding their pain points and business goals, then set up appointments for the sales team with high-potential clients.
    • Worked closely with marketing and sales teams to refine outreach strategies, maintained detailed lead data in the CRM, and tracked engagement to improve follow-up efficiency.

    Education History

    Field of Study:

    Airline Operation/Airport Management

    Major:

    AIRCRAFT ELECTRONICS TECHNOLOGY

    Graduation Date:

    January 2, 2022

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Sales, B2B Lead Generation, Digital Marketing,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download:93.27, Upload: 94.25
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Customized
    • Processor: Intel Core i3
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.28/hr

    MIGUEL

    Candidate ID: 480998


    ADVANCED

      Sales, B2B Lead Generation, Digital Marketing...

    INTERMEDIATE

      Administrative Support...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.28 per hour or $USD 1261.04 per month

    Remote Staff Recruiter Comments

    • Miguel has been working for more than 4 years as Customer Service Representative, Back-Office Support and Purchasing Manager.
    • He graduated with a Degree in Bachelor of Science in  Aircraft  Electronics Technology. 
    • His expertise includes the following:
      • Admin Support
      • Lead Generation
      • Marketing
      • Upselling
      • back end support for sales and marketing operations
      • Crypto Currency trading
    • Exposed to the following tools and applications:
      • Monday.com
      • Slack
      • Ring Central
      • Citrix
      • Asana
    • He can start immediately. For full-time or part-time position.


    Predictive Index Behavioral Profile-  Adapter
    https://www.predictiveindex.com/reference-profile/adapter/


    Strongest Behaviors
     

    • Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
    • Teaches and shares; generally interested in working collaboratively with others to help out.
    • Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
     

    Behavioral Summary
     

    This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

    Miguel is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.


    Employment History

    Purchasing Manager

    Industry:

    Automobile / Automotive Ancillary / Vehicle

    Employment Period:

    July 2022 to December 2022 (5 Months)

    Duties and Responsibilities:

    • Took the lead on managing sales and marketing budgets to ensure resources were allocated efficiently, while also supporting both departments with administrative tasks and conducting detailed research on vehicle pricing and purchasing trends across all 50 states.
    • Proactively identified and followed up on new sales leads, played a key role in formal client negotiations, and introduced automation tools that helped streamline repetitive sales and marketing tasks and improved campaign effectiveness.
    • Planned and executed integrated sales and marketing campaigns across email, social media, and SEO—leading to stronger audience engagement and higher web traffic. Regularly used platforms like Salesforce, HubSpot, and Google Analytics to analyze customer data and guide strategic decisions

    Customer Service/ Sales / Technical Support and Billing

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2018 to June 2020 (18 Months)

    Duties and Responsibilities:

    • Addressed the telecommunications product needs of business owners.
    • Promoted additional products to meet various business requirements.
    • Provided Operations Support and Training Assistance.

    Business Development Executive

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2023 to January 2025 (24 Months)

    Duties and Responsibilities:

    • Strengthened the sales pipeline by conducting lead sourcing and qualification, actively pursuing opportunities, engaging in formal negotiations, and implementing marketing automation tools to drive efficiency and improve conversion rates.
    • Adopted a KPI-focused approach to consistently track and evaluate performance; created weekly reports that delivered actionable insights for optimizing ongoing sales and marketing strategies.
    • Partnered with sales teams to refine lead nurturing tactics—executing email campaigns, managing outbound follow-ups, and building detailed sales demographics using CRM tools like Salesforce and HubSpot, as well as dialers such as Vici Dialer and Cloud 9.

    Business Development Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2025 to Present

    Duties and Responsibilities:

    • Researched target markets and generated leads through a mix of cold calling, inbound inquiries, and tailored email outreach, focusing on home service businesses.
    • Qualified prospects by understanding their pain points and business goals, then set up appointments for the sales team with high-potential clients.
    • Worked closely with marketing and sales teams to refine outreach strategies, maintained detailed lead data in the CRM, and tracked engagement to improve follow-up efficiency.

    Education History

    Field of Study:

    Airline Operation/Airport Management

    Major:

    AIRCRAFT ELECTRONICS TECHNOLOGY

    Graduation Date:

    January 2, 2022

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Sales, B2B Lead Generation, Digital Marketing,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download:93.27, Upload: 94.25
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Customized
    • Processor: Intel Core i3
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.80/hr

    Raymon

    Candidate ID: 477867


    ADVANCED

      Lead Generation...

    INTERMEDIATE

      Lead Generation, Data Entry...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Eastern Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.79 per hour or $USD 761.64 per month

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    • Raymon has been working for 8 years now. He has gained confidence in supporting the following:
      • email marketing
      • outbound calling 
      • appointment setting
      • sales development
      • lead generation
      • team management
      • customer support
    • Presently, he is doing a B2B campaign where he directly reaches out to CEO or decision-makers in various companies in the US such as in the IT and real estate industries.
    • In doing lead generation, he has been keen with all the information uploaded in the CRM. He ensures that details in the database are accurate and updated.
    • He is able to generate 100 leads per day.
    • He is proficient in using Hubspot, LinkedIn Sales Navigator, Salesforce, Apollo.io, Zoominfo, Microsoft Office and Google Workspace.
    • He can start immediately.
    Predictive Index Behavioral Profile- Persuader
    https://www.predictiveindex.com/reference-profile/persuader/

    Strongest Behaviors
    • Connecting very quickly to others, strongly motivated to build and leverage relationships to get work done. Openly and easily shares information.
    • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
    • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish

    Behavioral Summary

    Raymon is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

    Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


    Employment History

    Virtual Assistant/Lead Generation Specialist/Real Estate Global Recruiter

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2021 to January 2023 (21 Months)

    Duties and Responsibilities:

    • Assist clients on scheduling appointments
    • Helps generate leads for email marketing campaigns
    • Handles lead data enrichment
    • Prepare email and marketing automation
    • Cold calling potential leads

    Freelance Real Estate Salesperson

    Industry:

    Property / Real Estate

    Employment Period:

    May 2020 to April 2021 (11 Months)

    Duties and Responsibilities:

    • Deliver sales target
    • Reach out to clients through different marketing means

    Sales Manager

    Industry:

    Property / Real Estate

    Employment Period:

    July 2019 to December 2019 (5 Months)

    Duties and Responsibilities:

    • Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
    • Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
    • Presents sales, revenue and expenses reports and realistic forecasts to the management team

    Business Manager

    Industry:

    Property / Real Estate

    Employment Period:

    February 2020 to May 2020 (3 Months)

    Duties and Responsibilities:

    • Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
    • Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
    • Presents sales, revenue and expenses reports and realistic forecasts to the management team

    Content Writer/Researcher/Event Coordinator

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    March 2017 to July 2019 (28 Months)

    Duties and Responsibilities:

    • Creates contents for social media presence specifically press releases, infographics and posters.
    • Creates print contents specifically for newsletters and magazines.
    • Promotes government programs and projects through the use of multimedia
    • Gathers resources and data for digital media and print media.
    • Checks the authenticity and reliability of information that will be used in any digital or print releases.
    • Acts as a representative for the City Government for private-government partnership events

    Resolution Specialist/Healthcare Advisor

    Industry:

    Healthcare / Medical

    Employment Period:

    July 2015 to August 2016 (13 Months)

    Duties and Responsibilities:

    • Handles customer concerns and queries
    • Validates reimbursement claims of customers
    • Assists customers on claims process
    • Handles customer concerns and queries
    • Promotes awareness of the importance of healthcare

    Segment Producer/Writer/Researcher

    Industry:

    Entertainment / Media

    Employment Period:

    October 2011 to October 2013 (24 Months)

    Duties and Responsibilities:

    • Handles the planning and creation of new materials for segment episodes.
    • Responsible in dealing with client’s requests and handles client meetings.
    • Responsible in preparing budget request and equipment request
    • Reports directly to Department Head regarding project expenses and project outcomes.
    • Responsible in handling team concerns. Writer/Researcher
    • Creates contents for television program segments
    • Gathers resources and data for program segments

    Education History

    Field of Study:

    Major:

    Graduation Date:

    March 1, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Major:

    Graduation Date:

    March 1, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Major:

    Graduation Date:

    March 1, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Law

    Major:

    Law

    Graduation Date:

    March 1, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Lead Generation

    INTERMEDIATE ★★

      Lead GenerationData Entry

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 24.86, Upload: 67.48
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: AMD Ryzen 5 3500U
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.80/hr

    Raymon

    Candidate ID: 477867


    ADVANCED

      Lead Generation...

    INTERMEDIATE

      Lead Generation, Data Entry...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Eastern Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.79 per hour or $USD 761.64 per month

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    • Raymon has been working for 8 years now. He has gained confidence in supporting the following:
      • email marketing
      • outbound calling 
      • appointment setting
      • sales development
      • lead generation
      • team management
      • customer support
    • Presently, he is doing a B2B campaign where he directly reaches out to CEO or decision-makers in various companies in the US such as in the IT and real estate industries.
    • In doing lead generation, he has been keen with all the information uploaded in the CRM. He ensures that details in the database are accurate and updated.
    • He is able to generate 100 leads per day.
    • He is proficient in using Hubspot, LinkedIn Sales Navigator, Salesforce, Apollo.io, Zoominfo, Microsoft Office and Google Workspace.
    • He can start immediately.
    Predictive Index Behavioral Profile- Persuader
    https://www.predictiveindex.com/reference-profile/persuader/

    Strongest Behaviors
    • Connecting very quickly to others, strongly motivated to build and leverage relationships to get work done. Openly and easily shares information.
    • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
    • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish

    Behavioral Summary

    Raymon is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

    Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


    Employment History

    Virtual Assistant/Lead Generation Specialist/Real Estate Global Recruiter

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2021 to January 2023 (21 Months)

    Duties and Responsibilities:

    • Assist clients on scheduling appointments
    • Helps generate leads for email marketing campaigns
    • Handles lead data enrichment
    • Prepare email and marketing automation
    • Cold calling potential leads

    Freelance Real Estate Salesperson

    Industry:

    Property / Real Estate

    Employment Period:

    May 2020 to April 2021 (11 Months)

    Duties and Responsibilities:

    • Deliver sales target
    • Reach out to clients through different marketing means

    Sales Manager

    Industry:

    Property / Real Estate

    Employment Period:

    July 2019 to December 2019 (5 Months)

    Duties and Responsibilities:

    • Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
    • Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
    • Presents sales, revenue and expenses reports and realistic forecasts to the management team

    Business Manager

    Industry:

    Property / Real Estate

    Employment Period:

    February 2020 to May 2020 (3 Months)

    Duties and Responsibilities:

    • Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
    • Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
    • Presents sales, revenue and expenses reports and realistic forecasts to the management team

    Content Writer/Researcher/Event Coordinator

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    March 2017 to July 2019 (28 Months)

    Duties and Responsibilities:

    • Creates contents for social media presence specifically press releases, infographics and posters.
    • Creates print contents specifically for newsletters and magazines.
    • Promotes government programs and projects through the use of multimedia
    • Gathers resources and data for digital media and print media.
    • Checks the authenticity and reliability of information that will be used in any digital or print releases.
    • Acts as a representative for the City Government for private-government partnership events

    Resolution Specialist/Healthcare Advisor

    Industry:

    Healthcare / Medical

    Employment Period:

    July 2015 to August 2016 (13 Months)

    Duties and Responsibilities:

    • Handles customer concerns and queries
    • Validates reimbursement claims of customers
    • Assists customers on claims process
    • Handles customer concerns and queries
    • Promotes awareness of the importance of healthcare

    Segment Producer/Writer/Researcher

    Industry:

    Entertainment / Media

    Employment Period:

    October 2011 to October 2013 (24 Months)

    Duties and Responsibilities:

    • Handles the planning and creation of new materials for segment episodes.
    • Responsible in dealing with client’s requests and handles client meetings.
    • Responsible in preparing budget request and equipment request
    • Reports directly to Department Head regarding project expenses and project outcomes.
    • Responsible in handling team concerns. Writer/Researcher
    • Creates contents for television program segments
    • Gathers resources and data for program segments

    Education History

    Field of Study:

    Major:

    Graduation Date:

    March 1, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Major:

    Graduation Date:

    March 1, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Major:

    Graduation Date:

    March 1, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Law

    Major:

    Law

    Graduation Date:

    March 1, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Lead Generation

    INTERMEDIATE ★★

      Lead GenerationData Entry

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 24.86, Upload: 67.48
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: AMD Ryzen 5 3500U
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.78/hr

    Doreen

    Candidate ID: 477506


    ADVANCED

      Lead Generation, Lead Mining...

    INTERMEDIATE

      Lead Generation, Data Collection, Data Mining...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.78 per hour or $USD 674.22 per month

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

    • Doreen worked in a bank for 13 years. She started as a Customer Service Assistant and became a Marketing Officer after around 9 years.
    • In 2019, she shifted to remote working and provided her services to real estate clients where she performed the following:
      • Virtual Assistance
      • Lead Research and Generation
      • Email Marketing and Campaign
      • Data Mining
      • Digital Marketing 
      • Data Entry
      • Administrative task
      • Customer Service
      • Marketing Assistance
    • She can generate 50 leads/hour.
    • She had a chance to create automation workflow for an email campaign of one of her clients but most of her experience is manual email follow-up to leads.
    • She is proficient in MS Office Apps, CRMs like HubSpot and Salesforce, LinkedIn, Sales Navigator, and Apollo.
    • She is knowledgeable in Trello and Canva.
    • She is available anytime and open for any full-time or part-time position.
    Predictive Index Behavioral Profile - Artisan

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
    Behavioral Summary

    Doreen is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Doreen plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Customer Service Assistant

    Industry:

    Banking / Financial Services

    Employment Period:

    November 2006 to April 2015 (101 Months)

    Duties and Responsibilities:

    • Responsible for providing efficient and timely processing of transactions pertaining to deposits, withdrawals, and other miscellaneous

    Marketing Officer

    Industry:

    Banking / Financial Services

    Employment Period:

    April 2015 to April 2019 (48 Months)

    Duties and Responsibilities:

    • Responsible for the operations of the Marketing section of the branch and providing a good and successful business relationship with clients.
    • Supervises the Marketing Assistants for marketing and checking all the reports of the marketing section of the branch.

    Lead Researcher

    Industry:

    Property / Real Estate

    Employment Period:

    November 2019 to June 2020 (7 Months)

    Duties and Responsibilities:

    • Lead Researching
    • Data Mining
    • Compare properties with similar properties that had recently sold to determine, competitive market prices
    • Prepare documents such as contracts, purchase agreements, closing statements, and deeds

    Lead GenerationVirtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    July 2020 to August 2022 (25 Months)

    Duties and Responsibilities:

    • Lead Generation
    • Email writing, sending and replying to emails.
    • Administrative task

    Lead Researcher

    Industry:

    Property / Real Estate

    Employment Period:

    August 2022 to November 2022 (3 Months)

    Duties and Responsibilities:

    • Lead Researching
    • B2B Lead Generation 

    Education History

    Field of Study:

    Commerce

    Major:

    Business Adminstration

    Graduation Date:

    March 4, 2002

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Lead GenerationLead Mining

    INTERMEDIATE ★★

      Lead GenerationData CollectionData Mining

    Work at Home Capabilities:

    • Internet Bandwidth: 50 Mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: DSL
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 2.40 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.78/hr

    Doreen

    Candidate ID: 477506


    ADVANCED

      Lead Generation, Lead Mining...

    INTERMEDIATE

      Lead Generation, Data Collection, Data Mining...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.78 per hour or $USD 674.22 per month

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

    • Doreen worked in a bank for 13 years. She started as a Customer Service Assistant and became a Marketing Officer after around 9 years.
    • In 2019, she shifted to remote working and provided her services to real estate clients where she performed the following:
      • Virtual Assistance
      • Lead Research and Generation
      • Email Marketing and Campaign
      • Data Mining
      • Digital Marketing 
      • Data Entry
      • Administrative task
      • Customer Service
      • Marketing Assistance
    • She can generate 50 leads/hour.
    • She had a chance to create automation workflow for an email campaign of one of her clients but most of her experience is manual email follow-up to leads.
    • She is proficient in MS Office Apps, CRMs like HubSpot and Salesforce, LinkedIn, Sales Navigator, and Apollo.
    • She is knowledgeable in Trello and Canva.
    • She is available anytime and open for any full-time or part-time position.
    Predictive Index Behavioral Profile - Artisan

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
    Behavioral Summary

    Doreen is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Doreen plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Customer Service Assistant

    Industry:

    Banking / Financial Services

    Employment Period:

    November 2006 to April 2015 (101 Months)

    Duties and Responsibilities:

    • Responsible for providing efficient and timely processing of transactions pertaining to deposits, withdrawals, and other miscellaneous

    Marketing Officer

    Industry:

    Banking / Financial Services

    Employment Period:

    April 2015 to April 2019 (48 Months)

    Duties and Responsibilities:

    • Responsible for the operations of the Marketing section of the branch and providing a good and successful business relationship with clients.
    • Supervises the Marketing Assistants for marketing and checking all the reports of the marketing section of the branch.

    Lead Researcher

    Industry:

    Property / Real Estate

    Employment Period:

    November 2019 to June 2020 (7 Months)

    Duties and Responsibilities:

    • Lead Researching
    • Data Mining
    • Compare properties with similar properties that had recently sold to determine, competitive market prices
    • Prepare documents such as contracts, purchase agreements, closing statements, and deeds

    Lead GenerationVirtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    July 2020 to August 2022 (25 Months)

    Duties and Responsibilities:

    • Lead Generation
    • Email writing, sending and replying to emails.
    • Administrative task

    Lead Researcher

    Industry:

    Property / Real Estate

    Employment Period:

    August 2022 to November 2022 (3 Months)

    Duties and Responsibilities:

    • Lead Researching
    • B2B Lead Generation 

    Education History

    Field of Study:

    Commerce

    Major:

    Business Adminstration

    Graduation Date:

    March 4, 2002

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Lead GenerationLead Mining

    INTERMEDIATE ★★

      Lead GenerationData CollectionData Mining

    Work at Home Capabilities:

    • Internet Bandwidth: 50 Mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: DSL
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 2.40 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.78/hr

    ANGEL

    Candidate ID: 477024


    ADVANCED

      Sales, Customer Service, Appointment Setting, Outbound Appointment Setting...

    INTERMEDIATE

      Google Docs, Google Drive...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 6.77 per hour or $USD 586.81 per month

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

     

    • Angel has a 5 years professional work experience in the BPO industry handling Insurance, Healthcare, Financial, Sales and Leasing account where she supported the following roles:
      • Telemarketing
      • Lead Generation
      • Appointment Setting
      • Inbound and Outbound phone support
      • Sales and Retention
      • Warm and Cold calling
      • B2B  and B2C Campaign
      • Customer handling
    • She have an experience handling clients from Australia, UK, US, New Zealand and South Africa.
    • Excellent comms skills.
    • She's passionate in sales, was recognized as the top performer of the year and was promoted to a Team leader position.
    • She is available to start immediately. Also, open for full-time.
    Predictive Index Behavioral Profile- Individualist

    Strongest behavior:
     
    • Strongly venturesome in taking risks and focusing on the future; almost exclusively concerned with where they’re going rather than either how they’ll get there, or where they’ve been. Very adaptable; solves problems as they occur rather than through advance planning.
    • Makes decisions and takes action, even when there’s an absence of proof confirming their decision. Comfortable operating outside of traditions, Angel Rose pursues strongly innovative ideas, even in the face of failures or popular opposition.
    • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
    Behavioral Summary:

    Angel Rose is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

    Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

    Being more conceptual than detail-oriented, Angel Rose is fairly casual in working with details which are not vital to the job. Prefers to delegate such work to other people whenever possible. What is much more interesting is a new idea, or the big picture and an analytical, critical approach to solving problems and in getting results.
     

    Employment History

    TELEMARKETER COLD CALLER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2018 to July 2019 (8 Months)

    Duties and Responsibilities:

    • Handled Credit repair campaign
    • B2C outbound calling US Clients
    • Lead generation
    • Qualify customers 
    • Help customers to fix their credit scores
    • Assist customer in paying loans and acquiring properties

    TELEMARKETER COLD CALLER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2019 to August 2020 (12 Months)

    Duties and Responsibilities:

    • B2C outbound and inbound calling US, New Zealand and Australian Clients
    • Upselling and advertise products 
    • Assist customers with their cancellation concerns
    • Retain Customers

    SALES REPRESENTATIVE/RETENTION SPECIALIST

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2020 to June 2022 (21 Months)

    Duties and Responsibilities:

    • B2C outbound calling
    • Fix customers credit score
    • Retaining customer 
    • Handling cancellation concerns
    • Assist customers

    SALES REPRESENTATIVE COLD CALLER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2016 to September 2018 (31 Months)

    Duties and Responsibilities:

    • B2C Outbound calling clients from UK, South Africa, Australia and New Zealand
    • Selling lottery tickets
    • Process Payments
    • Handle customer inquiries 

    TELEMARKETER COLD CALLER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2015 to March 2016 (3 Months)

    Duties and Responsibilities:

    • Handled Insurance Campaign
    • B2C and B2B Outbound calling
    • Appointment setting
    • Qualify leads

    Education History

    Field of Study:

    Food & Beverage Services Management

    Major:

    Associate of Hotel and Restaurant Management

    Graduation Date:

    January 7, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Sales, Customer Service, Appointment Setting, Outbound Appointment Setting, B2C Telemarketing, Telemarketing, B2B Telemarketing, Outbound Telemarketing, Outbound Lead Generation, Outbound B2C,

    INTERMEDIATE ★★

      Google DocsGoogle Drive

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download- 158.72; upload - 162.25
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Samsung
    • Processor: Intel Core I5
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.78/hr

    ANGEL

    Candidate ID: 477024


    ADVANCED

      Sales, Customer Service, Appointment Setting, Outbound Appointment Setting...

    INTERMEDIATE

      Google Docs, Google Drive...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 6.77 per hour or $USD 586.81 per month

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

     

    • Angel has a 5 years professional work experience in the BPO industry handling Insurance, Healthcare, Financial, Sales and Leasing account where she supported the following roles:
      • Telemarketing
      • Lead Generation
      • Appointment Setting
      • Inbound and Outbound phone support
      • Sales and Retention
      • Warm and Cold calling
      • B2B  and B2C Campaign
      • Customer handling
    • She have an experience handling clients from Australia, UK, US, New Zealand and South Africa.
    • Excellent comms skills.
    • She's passionate in sales, was recognized as the top performer of the year and was promoted to a Team leader position.
    • She is available to start immediately. Also, open for full-time.
    Predictive Index Behavioral Profile- Individualist

    Strongest behavior:
     
    • Strongly venturesome in taking risks and focusing on the future; almost exclusively concerned with where they’re going rather than either how they’ll get there, or where they’ve been. Very adaptable; solves problems as they occur rather than through advance planning.
    • Makes decisions and takes action, even when there’s an absence of proof confirming their decision. Comfortable operating outside of traditions, Angel Rose pursues strongly innovative ideas, even in the face of failures or popular opposition.
    • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
    Behavioral Summary:

    Angel Rose is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

    Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

    Being more conceptual than detail-oriented, Angel Rose is fairly casual in working with details which are not vital to the job. Prefers to delegate such work to other people whenever possible. What is much more interesting is a new idea, or the big picture and an analytical, critical approach to solving problems and in getting results.
     

    Employment History

    TELEMARKETER COLD CALLER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2018 to July 2019 (8 Months)

    Duties and Responsibilities:

    • Handled Credit repair campaign
    • B2C outbound calling US Clients
    • Lead generation
    • Qualify customers 
    • Help customers to fix their credit scores
    • Assist customer in paying loans and acquiring properties

    TELEMARKETER COLD CALLER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2019 to August 2020 (12 Months)

    Duties and Responsibilities:

    • B2C outbound and inbound calling US, New Zealand and Australian Clients
    • Upselling and advertise products 
    • Assist customers with their cancellation concerns
    • Retain Customers

    SALES REPRESENTATIVE/RETENTION SPECIALIST

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2020 to June 2022 (21 Months)

    Duties and Responsibilities:

    • B2C outbound calling
    • Fix customers credit score
    • Retaining customer 
    • Handling cancellation concerns
    • Assist customers

    SALES REPRESENTATIVE COLD CALLER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2016 to September 2018 (31 Months)

    Duties and Responsibilities:

    • B2C Outbound calling clients from UK, South Africa, Australia and New Zealand
    • Selling lottery tickets
    • Process Payments
    • Handle customer inquiries 

    TELEMARKETER COLD CALLER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2015 to March 2016 (3 Months)

    Duties and Responsibilities:

    • Handled Insurance Campaign
    • B2C and B2B Outbound calling
    • Appointment setting
    • Qualify leads

    Education History

    Field of Study:

    Food & Beverage Services Management

    Major:

    Associate of Hotel and Restaurant Management

    Graduation Date:

    January 7, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Sales, Customer Service, Appointment Setting, Outbound Appointment Setting, B2C Telemarketing, Telemarketing, B2B Telemarketing, Outbound Telemarketing, Outbound Lead Generation, Outbound B2C,

    INTERMEDIATE ★★

      Google DocsGoogle Drive

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download- 158.72; upload - 162.25
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Samsung
    • Processor: Intel Core I5
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.79/hr

    Sharon

    Candidate ID: 476362


    ADVANCED

      Administrative Support, Appointment Setting, Outbound Calling, Customer Support...

    INTERMEDIATE

      Data Entry, Inbound Sales, Lead Generation, Social Media Marketing...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.80 per hour or $USD 849.05 per month

    Full Time: $USD 8.79 per hour or $USD 1523.27 per month

    Remote Staff Recruiter Comments

    • Nash has been working since 2012.
    • She was a former OFW for 5 years as a Customer Service Representative, Admin Assistant, and HR Manager.
    • She was able to manage her own Business (Mini Call Center) where she had her agents handling TeleMarketing Accounts performing Lead Generation, Virtual Assitant tasks, and Customer Service.
    • She recently worked as a Sales Development Representative & Lead Generation Specialist. She supported the following tasks:
      • Generating and qualifying leads 
      • Sales 
      • B2B marketing
      • Appointment Setting
    • She also had a part-time job in the Real Estate Industry for a US client where she performs tasks like cold calling and appointment setting.
    • She is proficient with Microsoft Office, LinkedIn Sales Navigator, Salesforce, Zoom Info, outplay and JobStreet.
    • She is familiar with Dropbox and Hubspot.
    • She can generate 100-150 leads/day. 
    • She can start immediately. She is amenable to working any shift for any part-time or full-time position.
    Predictive Index Behavioral Profile- Altruist
    https://www.predictiveindex.com/reference-profile/altruist/

    Strongest Behaviors
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

    Behavioral Summary

    A pleasant and extraverted person, Sharon is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Sharon gets along easily with a wide variety of people.

    Employment History

    Pre-Qualifier

    Industry:

    Employment Period:

    August 2021 to June 2022 (10 Months)

    Duties and Responsibilities:

    • The Customer Acquisition Rep is responsible for acquiring new customers through outbound and inbound inquiries
    • This position is responsible for reaching out to potential customers and delivering a sales presentation with passion, commitment, courtesy, and professionalism
    • Additionally, this position uses unwavering customer service and high ethical selling standards
    • This position is responsible for building trust and rapport with Commercial Sales B2B customers
    • Serve as the first point of contact for Sears Commercial customers
    • Generates leads that will become lifetime customers for the Company

    Customer Service Representative/Appointment Setter/Virtual Assistant/Sourcing Specialist Recruitment

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2007 to March 2012 (54 Months)

    Duties and Responsibilities:

    • Managing a large amount of inbound and outbound calls in a timely manner
    • Following call center scripts when handling different topics
    • Identifying customer’s needs, clarifying information, researching every issue and providing solutions
    • Appointment Setter
    • Contacting potential customers and arranging sales calls
    • Making approximately a hundred calls or emails per day
    • Responsible for keeping records of potential clients and of their productivity
    • Virtual Assistant
    • I am performing various administrative tasks, including answering emails,
    • Answering phone calls, scheduling meetings, and making travel arrangements.
    • Social Media Marketing
    • Recruitment Specialist
    • Managing the daily running of my call center including sourcing equipment, effective resources, planning and implementing call center strategies
    • Ensuring all relevant communications, records, and data for my agents.
    • Handling sourcing of candidates in high-quality or volume environment
    • Recruiting or searching for candidates from different search engines like LinkedIn, Craigslist, Job Street, etc.

    Service Crew (Counter)

    Industry:

    Employment Period:

    March 1998 to March 2001 (36 Months)

    Duties and Responsibilities:

    • Prepare and serve food
    • Process customer payments, and provide customer service

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2012 to February 2014 (21 Months)

    Duties and Responsibilities:

    • Collection Department – credit/collection, processing credit card/loan applications, financial account
    • Provides comprehensive and quality customer care at all times
    • Apply and learned knowledge and procedures when servicing customer queries
    • Communicate effectively and efficiently with internal and external customer care
    • Ensures customer satisfaction in all transactions
    • Ensures validity and confidentiality of clients’/customers information

    Service Crew/Counter

    Industry:

    Employment Period:

    May 2014 to May 2015 (12 Months)

    Duties and Responsibilities:

    • Service Crew - prepare and serve food
    • Process customer payments, and provide customer service

    Customer Service Representative

    Industry:

    Property / Real Estate

    Employment Period:

    June 2015 to June 2016 (12 Months)

    Duties and Responsibilities:

    • Dealing with telephone and email inquiries
    • Offering a property investment from international.
    • Arranging appointments
    • Utilized computer technology to handle a high volume of calls
    • Providing high-level administrative and executive support for management.

    Receptionist/PA/Admin Assistant

    Industry:

    Employment Period:

    July 2016 to June 2017 (11 Months)

    Duties and Responsibilities:

    Receptionist
    • Welcomes visitors by getting them in person or on the phone, answering or referring inquiries
    • Directs visitors by maintaining employee and department directories, and giving instructions
    • Maintains security by following procedures, monitoring the logbook, and issuing visitor’s badges.
    Personal Assistant
    • Screening telephone calls, inquiries, and requests, and handling them when appropriate
    • Welcoming the CEO’s guests
    • Organizing and maintaining the CEO’s diary and making appointments, and available time, word processing, dealing with correspondence, writing emails/letters and corporate documentations/SOP’s/policies (further information on such detailed herein), taking dictation
    • Typing minutes of meeting reports; organizing meetings
    • Ensuring the CEO’s well-prepared for meeting/business trips, and preparing meeting agendas
    Admin Assistant
    • Designing and producing documents, briefing papers, reports, and presentations
    • Organizing corporate and company entertainment, management meetings, and events
    • Devising and maintaining office systems, including data management, filing, etc.
    • Performs general clerical duties to include but not limited to: photocopying, fixing, mail distribution, and filing
    • Coordinates using Microsoft Office, such as Excel, Publisher, Word, and PowerPoint
    • Sourcing and ordering stationery and office equipment

    Administrative Coordinator/Managing Staff/HR Manager

    Industry:

    Employment Period:

    July 2017 to April 2019 (21 Months)

    Duties and Responsibilities:

    Administrative Coordinator:
    •  Prepare payment certificates
    • Prepare correspondence to government authorities, clients, and supplies
    • Following up and processing all government permits and certificates
    • Provides necessary support for the staff
    • Manage all procurement requests
    • Dealing with finance
    • Manage all administrative reports
    • Conducting interviews
    • Responsible for the company’s petty cash
    Managing Staff / Human Resource Manager
    • Full staff scheduling
    • Schedule an appointment management
    • Track product inventory
    • Send appointment reminders
    • Business reporting
    • Monitoring leadership
    • Staff recruitment
    • Marketing & Promotion
    • Financial Management
    • Prepares employees for assignment by establishing and conducting orientation and training programs.
    • Maintains management guidelines by preparing, updating and recommending human resource policies and procedures.
    • Complete human resource operational requirements by scheduling, assigning employees and following up on work results.
    • Maintains human resource staff recruiting, selecting, orienting, and training employees.

    Customer Service Representative/Appointment Setter/VA/Sourcing Specialist Recruitment

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2022 to September 2022 (2 Months)

    Duties and Responsibilities:

    •  Managing a large amount of inbound and outbound calls in a timely manner.
    • Following call center scripts when handling different topics
    • Identifying customerʼs needs, clarifying information, researching every issue, and providing solutions
    • Appointment Setter
    • Contacting potential customers and arranging sales calls
    • Making a hundred calls or emails per day
    • I am also responsible for keeping records of potential clients and of their productivity
    • Virtual Assistant
    • Performing various administrative tasks, including answering emails, answering phone calls, scheduling meetings, and making travel arrangements
    • I was also in charge of the Social Media Marketing
    • Recruitment Specialist
    • Managing the daily running of my call center including sourcing equipment, effective resources, planning and implementing call center strategies
    • Ensuring all relevant communications, records, and data for my agents
    • Handling sourcing of candidates in high-quality or volume environment
    • Recruiting or searching for candidates from different search engines like LinkedIn, Craigslist, Job Street, etc.

    Owner/Manager

    Industry:

    Employment Period:

    September 2019 to March 2023 (42 Months)

    Duties and Responsibilities:

    • Deliver superior service and maximize customer satisfaction
    • Respond efficiently and accurately to customer complaints
    • Regularly review product quality and research new vendors
    • Organize and supervise shifts
    • Appraise staff performance and provide feedback to improve productivity
    • Estimate future needs for goods, kitchen utensils, and cleaning products
    • Ensure compliance with sanitation and safety regulations
    • Manage the restaurantʼs good image and suggest ways to improve it
    • Control operational costs and identify measures to cut waste
    • Create detailed reports on weekly, monthly, and annual revenues and expenses
    • Promote the brand in the local community through word-of-mouth and restaurant events
    • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
    • Train new and current employees on proper customer service practices
    • Implement policies and protocols that will maintain future restaurant operations

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2019 to September 2021 (26 Months)

    Duties and Responsibilities:

    •  Experienced in phone, email, and live chat support plus, experience in Customer Service Sales,
    • Billing collections, and Technical Support.
    •  Strong verbal and written communication and comprehension skills.
    •  A Computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office,and Google applications.
    • Can type at least 40 words per minute on chat
    • I have good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
    •  I am resourceful and able to multitask and have high attention to detail.

    Sales Development Representative

    Industry:

    Consulting (Business & Management)

    Employment Period:

    November 2021 to December 2022 (13 Months)

    Duties and Responsibilities:

    • My job revolves around generating and qualifying new and moving them through the sales pipeline, until they're ready to talk to your account Date of birth executives and other sales "closers." This two-step system lets sales reps and account executives focus on closing deals rather than finding new leads, getting past gatekeepers, and Gender other prospecting-related tasks.
    • Equipped with well-researched information about target prospects and your company, SDRs Married build a solid understanding of the industry and sales process to spark meaningful conversations.
    • As a result, I'm spending much of my time reaching out to potential clients through the early stages of the sales funnel, either preparing prospects to speak with a closer or screening their true intention to buy.

    Freelance - Philippines

    Industry:

    Property / Real Estate

    Employment Period:

    July 2022 to March 2012 (123 Months)

    Duties and Responsibilities:

    • Real estate appointment setters contact potential customers by phone to explain products, and services and purchase information about properties for sale.
    • We use customer information -- for example, name, address, and telephone number  computerized database to initiate cold calls and deliver a scripted sales talk 

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    April 30, 2001

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Administrative Support, Appointment Setting, Outbound Calling, Customer Support, Data Entry, Data Encoding, Microsoft, Sales,

    INTERMEDIATE ★★

      Data EntryInbound SalesLead GenerationSocial Media MarketingTechnical Support

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 15.02, Upload: 41.44
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: Intel Core i5 Ryzen 5
    • Operating System: Windows 11

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Hire Remote Lead Generation Specialists

    You might have great products or services, but turning them into steady sales takes more than just a strong offer. You also need consistent outreach and the right connections.

    That’s where remote lead generation specialists come in.

    They identify qualified prospects, nurture relationships, and keep your pipeline full so your sales team can focus on what they do best: closing deals.

    Whether you need B2B lead generation or LinkedIn lead generation, these experts streamline your sales process more efficiently.

    With their expertise, you can uncover new business opportunities, improve conversion rates, and drive predictable revenue growth without burning out your internal team.

    Why Hire Lead Generation Specialists for Your Business

    Lead generation specialists are essential for driving consistent revenue growth. They focus on finding and qualifying prospects who are more likely to become paying customers, keeping your sales team focused on high-value opportunities.

    These experts use proven tools and strategies, including sales navigator lead generation and other top lead generation platforms, to streamline prospecting, outreach, and pipeline creation.

    This helps you maintain a steady flow of new leads.

    When you hire US lead generation specialists remotely, you gain a cost-effective alternative to building a full in-house sales team, giving your business the flexibility to scale and grow efficiently.

    Ready to Recruit and Retain your
    Ideal Remote Workforce?

    Ready to Recruit and Retain your Ideal Remote Workforce?

    What a Lead Generation Specialist Can Do for You

    Remote lead generation specialists bring structure and consistency to your sales process.

    They handle the time-consuming tasks of prospecting, outreach, and nurturing so your sales team can focus on closing deals and driving revenue.

    Companies that excel at lead nurturing see 50% more sales-ready leads at 33% lower costs and nurtured leads go on to make 47% larger purchases compared with non-nurtured leads.

    So, what exactly do they do? The key responsibilities of those you hire as US lead generation specialists include:

    Identify and Qualify High-Value Prospects

    Lead generation specialists research and target potential customers who fit your ideal buyer profile.

    By focusing on high-quality leads, they help increase conversion rates and shorten the sales cycle.

    Build and Manage Outreach Campaigns

    They plan and execute outreach through multiple channels, including email, LinkedIn, and cold calling.

    Each campaign is designed to engage decision-makers and generate interest in your products or services.

    Set Qualified Appointments for Your Sales Team

    Once a lead shows genuine interest, specialists schedule appointments or demos, allowing your sales team to focus their time and energy on closing deals instead of prospecting.

    Maintain CRM Data and Lead Nurturing Pipelines

    They organize and update your CRM system to ensure accurate tracking and follow-ups.

    This helps your business maintain consistent communication and prevents promising leads from slipping through the cracks.

    Optimize Campaigns for Better Conversion

    Through continuous testing and data analysis, lead generation experts refine campaigns for higher engagement and better ROI.

    Key Skills to Look for in a Lead Generation Specialist

    Finding the right lead generation specialist starts with understanding the qualities that make them successful.

    Here are the key skills to look for when you hire US lead generation specialists:

    Strong Research and Prospecting Skills

    Effective lead generation starts with accurate research.

    Specialists know how to find and evaluate prospects who fit your target market, helping your team focus on high-potential opportunities.

    Experience in B2B or B2C

    Depending on your business model, specialists with experience in B2B or B2C lead generation can adapt strategies to match customer behavior, decision-making cycles, and communication preferences.

    Excellent Communication and Follow-Up Strategies

    Lead generation requires persistence and a personal touch.

    Specialists know how to craft engaging messages, build rapport, and maintain follow-ups that move prospects smoothly through the sales funnel.

    Proficiency with Top Lead Generation Tools

    The best remote lead generation specialists know how to leverage the right tools to maximize efficiency and results.

    Their ability to combine data, automation, and personalization helps businesses scale their outreach and close more deals.

     HubSpot – A powerful CRM that helps manage leads, automate workflows, and track engagement across the entire sales funnel.
    LinkedIn Sales Navigator – Ideal for B2B prospecting, it allows specialists to identify decision-makers and connect with high-value prospects.
    Apollo.io – An all-in-one platform for prospecting, email sequencing, and sales engagement that simplifies outreach
    management.
    ZoomInfo – Provides accurate company and contact data, enabling specialists to build targeted lists and improve lead quality.
    Lemlist – A cold email tool that lets specialists personalize campaigns and track performance to boost reply rates.
    Hunter.io – Used for finding verified email addresses quickly, ensuring outreach efforts reach real decision-makers.
    Salesforce – An advanced CRM for managing complex sales pipelines and automating lead tracking at scale.
    Mailshake – Helps specialists run email campaigns, follow-ups, and analytics for efficient multi-channel engagement.
    Google Sheets / Excel – Simple yet essential for organizing lead lists, tracking metrics, and sharing data with sales teams.
    Slack or Microsoft Teams – Enables seamless communication between remote teams, ensuring collaboration between marketing and sales.

    How to Hire and Work Effectively with a Remote Lead Generation Specialist

    Hiring the right lead generation specialist requires a structured approach.

    Here are the steps to find, evaluate, and effectively manage a qualified specialist to ensure consistent results:

    Define Your Ideal Prospect Profile

    A professional bookkeeper ensures your financial records meet state and federal requirements, protecting your business from compliance risks.

    Set Clear Metrics and Expectations

    Establish measurable goals such as lead volume, quality, and conversion rates.

    Defining KPIs early ensures that both you and the specialist align on success criteria and performance tracking.

    Review Experience and Tool Proficiency

    Look for specialists with hands-on experience and proven skills in CRM and lead generation services.

    Their ability to manage data, run outreach campaigns, and analyze results is key to generating consistent leads.

    Test with a Pilot Campaign

    Before committing long-term, start with a trial or pilot campaign.

    This allows you to evaluate their strategy, communication style, and ability to deliver results within your timeline.

    Scale Up Once ROI Is Proven

    Once the specialist demonstrates measurable ROI, gradually expand their role or add more specialists to scale your lead generation efforts.

    A data-driven approach ensures every step contributes to growth and efficiency.

    Ready to Recruit and Retain your
    Ideal Remote Workforce?

    Ready to Recruit and Retain your Ideal Remote Workforce?

    Typical Rates for Remote Lead Generation Specialists

    Understanding rates helps you plan your budget effectively and choose the right hiring model.

    Costs vary depending on experience, location, and whether you hire in-house or remotely.

    Typical Rates for Remote Lead Generation Specialists

    Understanding rates helps you plan your budget effectively and choose the right hiring model.

    Costs vary depending on experience, location, and whether you hire in-house or remotely.

    In-House vs Freelance vs Remote Cost Comparison

    In-house lead generation specialist

    Hiring an in-house lead generation specialist in the US can cost anywhere between $45,000–$70,000 per year,
    excluding benefits, taxes, and overhead costs.

    Average Hourly or Project Rates by Seniority

      • Junior Specialists: Typically earn between $5–$10 per hour, ideal for basic research and initial outreach tasks.
      • Mid-Level Specialists: Charge around $10–$20 per hour, with stronger skills in prospecting, CRM management, and campaign optimization.
      • Senior Specialists: May charge $20–$40 per hour or more, often able to manage complex campaigns,

    Freelance Lead Generation Specialists

    Freelancer lead generation specialists offer flexibility and can be a cost-effective solution for short-term projects or specific campaigns.

    You can contract talent on Fiverr for lead gen specialists, leverage professionals in Upwork with lead generation expertise, or even hire a lead generation agency to meet your business needs.

    However, hourly rates for freelance specialists generally range from $15–$35 per hour, depending on experience and the scope of work.

    While finding lead gen freelancers can give you access to flexible talent with lower overhead, they may require more management and careful vetting to ensure quality and consistency.

    Hiring Through Remote Staff

    In contrast, hiring through Remote Staff gives you access to pre-vetted Filipino lead generation specialists who can deliver the same quality of work for up to 70% less.

    This allows businesses to maximize ROI, reduce overhead, and scale operations more efficiently with professionals who are already screened for experience, reliability, and performance.

    Ready to Recruit and Retain your
    Ideal Remote Workforce?

    Ready to Recruit and Retain your Ideal Remote Workforce?

    Why US Businesses Choose Remote Hiring

    US businesses are increasingly choosing to outsource lead generation to remote specialists because it offers speed, flexibility, and cost-efficiency without sacrificing quality:

    Access to Top Talent, Fast

    Remote hiring allows you to tap into a global pool of skilled professionals, eliminating lengthy recruitment cycles and helping you fill key roles quickly.

    Cost Savings Without Compromising Quality

    By hiring remote specialists, businesses can reduce overhead, get significant savings on salaries and benefits, and still work with pre-vetted professionals who deliver high-quality results. It also strengthens profitability and transparency across complex builds, from commercial developments to property management portfolios.

    Flexible Engagement Options

    Remote hiring offers flexibility to choose part-time, full-time, or project-based arrangements.

    This allows you to scale your team according to workload and business needs.

    Proven Experience and Accountability

    Platforms like Remote Staff provide pre-screened specialists with a track record of performance.

    Continuous monitoring and reporting also ensure accountability and consistent delivery of results.

    Frequently Asked Questions

    Below are answers to some of the most common questions you might have when you hire US lead generation specialists:

    What’s the difference between a lead generation VA and a specialist?

    A lead generation VA typically handles administrative support tasks and basic lead research.

    A lead generation specialist, on the other hand, brings strategic expertise in prospecting, outreach, campaign management, and lead nurturing to generate high-quality, qualified leads.

    How quickly can I onboard a remote lead gen expert?

    With pre-vetted specialists from platforms like Remote Staff, onboarding can be completed in a few days to a week, depending on your internal processes and training requirements.

    How do I measure ROI from lead generation?

    ROI can be measured by tracking metrics such as qualified leads generated, conversion rates, cost per lead, and revenue attributable to lead generation efforts.

    Using CRM tools and reporting dashboards further ensures transparency and data-driven insights.

    Can I hire part-time lead generation talent?

    Yes. Remote hiring offers flexible arrangements, including part-time, full-time, or contract-based lead gen experts, allowing you to scale your team according to what your workload and budget requires.

    What industries do they typically serve?

    Lead generation specialists can work across B2B and B2C industries, including tech, finance, SaaS, eCommerce, professional services, and more, adapting strategies to suit your target market and sales cycle.

    Hire the Best Remote Lead Generation Specialists Today

    Turning great products or services into steady sales takes more than a strong offer — it requires consistent outreach and the right connections. Remote lead generation specialists can identify qualified prospects, nurture relationships, and keep your pipeline full so your sales team can focus on closing deals.

    With their expertise, you can uncover new business opportunities, improve conversion rates, and drive predictable revenue growth without overloading your internal team.

    Whether you’re looking to fill remote lead generation jobs or expand your sales pipeline, you can start generating qualified leads faster, smarter, and more cost-effectively.

    Check the profiles below or request a callback to hire the right US remote lead generation specialist for your business.

    Hire the Best Remote Lead Generation Specialists Today

    Turning great products or services into steady sales takes more than a strong offer — it requires consistent outreach and the right connections.

    Remote lead generation specialists can identify qualified prospects, nurture relationships, and keep your pipeline full so your sales team can focus on closing deals.

    With their expertise, you can uncover new business opportunities, improve conversion rates, and drive predictable revenue growth without overloading your internal team.

    Whether you’re looking to fill remote lead generation jobs or expand your sales pipeline, you can start generating qualified leads faster, smarter, and more cost-effectively.

    Check the profiles below or request a callback to hire the right US remote lead generation specialist for your business.

    Ready to Recruit and Retain your
    Ideal Remote Workforce?

    Ready to Recruit and Retain your Ideal Remote Workforce?