Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

 

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

 

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Staff

To streamline the hiring process, our recruitment team actively maintain a pool of tested, pre-screened, and experienced Filipino staff. These candidates are available for interview and for fast hiring.

We give you the opportunity to understand the type of talent you can work with remotely from the Philippines and minimize hiring mistakes.

If you don’t find someone qualified on our available staff list below, request a call from our recruiters to help you source and recruit qualified Filipino virtual staff.

Review resumes, listen to candidate introductions, and request interviews with loyal and readily available Filipino remote workers below.

 

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Candidates:

1137

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $6.77/hr

Arian

Candidate ID: 426740


ADVANCED

    Graphic Design, Illustration, Branding, Layout Design...

INTERMEDIATE

    Animation, Video Editing, WordPress...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.18 per hour or $USD 709.19 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • She worked as a Graphic Designer.
  • She designs and oversees all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
  • She designs complex graphics and animation, using independent judgement, creativity and computer equipment. 
  • She participates in design and production of multimedia campaigns, handling budgeting and scheduling, assisting with such responsibilities as digital production administration.
  • She is proficient in using:
    • Adobe Photoshop
    • Illustrator
    • After effects
    • Word press
    • Premiere Pro
    • Lightroom
  • Available to start ASAP.

Employment History

Visual Effect Artist

Industry:

Entertainment / Media

Employment Period:

September 2016 to December 2017 (15 Months)

Duties and Responsibilities:

  • Conceptualize, and create cutting-edge special effects, including particle effects, dynamic simulations.
  • Create, manage and optimize VFX assets.
  • Collaborate with other animators to iterate, polish and deliver projects.
  • Optimize VFX effects to fit design and technical constraints.

Graphic Designer

Industry:

Manufacturing / Production

Employment Period:

January 2018 to September 2019 (20 Months)

Duties and Responsibilities:

  • Creating content, including text posts, video and images for use on social media.
  • Promoting products, services and content over social media, in a way that is consistent with an organization's brand and social media strategy.
  • Keeping track of data and analyzing the performance of social media campaigns.

Intern Web Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

November 2019 to February 2020 (3 Months)

Duties and Responsibilities:

  • Writing code, updating websites, designing layouts, editing website content, and making adjustments based on client feedback.

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to December 2025 (39 Months)

Duties and Responsibilities:

  • We provide a wide range of digital graphic service to our clients and consolidate their design needs.
  • We deliver high quality of designs in order to meet their expectations of work.
  • This includes working on Google Display Ads, Packaging, Photo Manipulation & Clean up, Print works, Mockups, Book Covers, Shirt Designs and others. 

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2020 to September 2022 (30 Months)

Duties and Responsibilities:

  • Providing different graphic layouts for my clients such as emailers, brochures, product design, illustrations, banners, prints, logos and branding profile.
  • Basically I am helping their start up businesses to provide social media graphics for their marketing strategy.

Visual Effects Compositor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2017 to December 2017 (7 Months)

Duties and Responsibilities:

  • Organize and string together raw footage into a continuous whole according to scripts or to the instructions of directors and producers
  • Review assembled or edited films on screens on monitors to determine if corrections are necessary
  • Program computerized graphic effects.
  • Study scripts to become familiar with production concepts and requirements.

Digital Marketing Admin / Graphic Designer & Video editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2018 to August 2018 (6 Months)

Duties and Responsibilities:

  • Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
  • Design complex graphics and animation, using independent judgement, creativity and computer equipment.
  • Participate in design and production of multimedia campaigns, handling budgeting and scheduling, assisting with such responsibilities as digital production administration

Customer Service Admin

Industry:

Oil / Gas / Petroleum

Employment Period:

August 2018 to March 2019 (7 Months)

Duties and Responsibilities:

  • Confer with customers by telephone or in person to provide information about the training services, and courses offered, take or enter registrations , cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as action taken.
  • Check to ensure that appropriate changes were made to resolve customer’s problems
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Site Administrator

Industry:

Transportation / Logistics

Employment Period:

March 2019 to September 2019 (5 Months)

Duties and Responsibilities:

  • Provides administrative support to ensure efficient operation of the office.
  • Answers phone calls, schedules meetings and supports visitors.
  • Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Completes operational requirements by scheduling and assigning administrative projects and expediting work results, sending daily reports of activities in field operation.
  • Exhibits polite and professional communication via phone, e-mail, and mail.
  • Supports the team by performing tasks related to organization and strong communication.
  • Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
  • Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
  • Arranging meetings, appointments, and executive travel
  • Answering phone calls and taking messages
  • Maintaining folders on servers
  • Recording meeting minutes
  • Liaising with teams and units
  • Tracking petty cash

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

October 2019 to January 2020 (3 Months)

Duties and Responsibilities:

  • Gathering and studying the necessary materials and information.
  • Planning concepts and designing rough layouts and concept art.
  • Collaborating with the rest of the Praxxys Team to conceptualize the latest and greatest content for social
  • Constantly staying up to date with social trends and best practices to ensure our output is consistently excellent.
  • Pre-production, production, and post-production of client video and audio assets
  • Design graphical assets and / or manipulate existing client assets

Graphic Artist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

February 2020 to June 2021 (15 Months)

Duties and Responsibilities:

  • Prepare and schedule files for production
  • Prepare and optimize cut files to improve cutting and finishing efficiency e.g., adding strip lines so jobs are easier to strip
  • Analyze and resolve box structural / design issues
  • Troubleshoot and resolve file issues
  • Liaise with customer service teams
  • Analyze and improve workflow
  • Build die templates and maintain library
  • Investigate reprints and recommend changes to prevent file errors from reoccurring
  • Proactive complete any other duties that may be assigned

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Multimedia Arts

Graduation Date:

April 3, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Graphic Design, Illustration, Branding, Layout Design, Web Design, Photo Editing, Adobe Photoshop,

INTERMEDIATE ★★

    AnimationVideo EditingWordPress

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Macbook Air
  • Processor: i5
  • Operating System: MacOS X

All-inclusive Rate: USD $7.07/hr

Madonna

Candidate ID: 426094


ADVANCED

    Computer Literacy, Communication Skills, Customer Service, Collections...

INTERMEDIATE

    Zendesk, Salesforce.com, Shopify, Product Listing...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time Australian Eastern Standard Time Australian Western Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.07 per hour or $USD 613.04 per month

Full Time: $USD 7.07 per hour or $USD 1226.07 per month

Remote Staff Recruiter Comments

  • Madonna Laureen has worked for more than 10 years within various BPO industries.
  • Since 2012, she has been in customer service and provided support via email, chat, and calls.
  • She handled collections, banking, food delivery, and Telco accounts.
  • Furthermore, she has honed her skills in email management, collections, order processing, payment arrangements, fraud transactions, and appointment setting. 
  • She recently worked as a Sales Support with an AU client in Remote Staff where was exposed to e-commerce. She was involved with customer service and administrative tasks such as data entry/product listing.
  • Well-versed with software tools such as:
    • CRM
    • MS word
    • MS Excel
    • Outlook
    • Zendesk 
    • Salesforce 
    • Shopify 
  • She is available to start immediately.
Predictive Index Behavioral Profile - Guardian
https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. 

Behavioral Summary: 
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Madonna is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships, and measurements for the work. She will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
 


Employment History

Sales Support

Industry:

Retail / Merchandise

Employment Period:

February 2022 to March 2023 (12 Months)

Duties and Responsibilities:

  • Add and update product listings
  • Find or write a description and specifications in table format (using basic HTML tags)
  • Add specific product configurations and stock lines (where applicable).
  • Find and upload high quality product photos with appropriate captions relevant PDF documents such as product data sheets, user manuals and accessory lists. Each uploaded PDF document should be named appropriately based on the type of document and the associated product.
  • Find and link to any appropriate YouTube videos relating to the product.
  • Create links to related products such as accessories or consumables.

General Care Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2012 to September 2012 (3 Months)

Duties and Responsibilities:

  • Kept customers updated on order status, deliveries, account information, and order details when appropriate through Database.
  • Maintained engaging conversations with customers to build relationships and upsell further products.
  • Assisted customers with product-related questions, feedback, and complaints.
  • Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution.
  • Kept detailed records of customer interactions for future reference.

First Line Technical Support/CSR

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2013 to September 2013 (2 Months)

Duties and Responsibilities:

  • Completed logs and job reports for service calls at end of shift to preserve accurate information.
  • Communicated product and machine failure details to address and resolve root causes.
  • Assisted customers with product-related questions, feedback and complaints.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Input customer information, call notes and personal data onto internal database.

Collections Agent

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2013 to November 2017 (48 Months)

Duties and Responsibilities:

  • Interview customers to identify the reasons for delinquency, source of income, and next pay date to build solutions for financial issues.
  • Processed payments over the phone and set up recurring drafts.
  • Collaborate with the team to address team goals and reach KPI’s.
  • Input customer information, call notes, and personal data onto the internal database.
  • Provided excellent customer support and guidance while dealing with complex complaints, offering an empathetic approach to maintain loyal customer relationships.
  • Resolved direct debit issues and complaints promptly
  • Offer payment solutions according to the hierarchy

Customer Service Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2021 to July 2021 (5 Months)

Duties and Responsibilities:

  • Ensures all customer orders were acknowledged and processed promptly.
  • Verified logistics on order tracking to ensure products delivered adhered with customer SLAs.
  • Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions.
  • Knowledgeable of process updates, escalating critical issues and monitoring queries in line with best practices.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

January 1, 2004

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Computer Literacy, Communication Skills, Customer Service, Collections, Typing, Social Media, Phone Support, Email Handling, Chat Support, Negotiation,

INTERMEDIATE ★★

    ZendeskSalesforce.comShopifyProduct Listing

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 29.61, Upload: 43.38
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Generic
  • Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $7.07/hr

Madonna

Candidate ID: 426094


ADVANCED

    Computer Literacy, Communication Skills, Customer Service, Collections...

INTERMEDIATE

    Zendesk, Salesforce.com, Shopify, Product Listing...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time Australian Eastern Standard Time Australian Western Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.07 per hour or $USD 613.04 per month

Full Time: $USD 7.07 per hour or $USD 1226.07 per month

Remote Staff Recruiter Comments

  • Madonna Laureen has worked for more than 10 years within various BPO industries.
  • Since 2012, she has been in customer service and provided support via email, chat, and calls.
  • She handled collections, banking, food delivery, and Telco accounts.
  • Furthermore, she has honed her skills in email management, collections, order processing, payment arrangements, fraud transactions, and appointment setting. 
  • She recently worked as a Sales Support with an AU client in Remote Staff where was exposed to e-commerce. She was involved with customer service and administrative tasks such as data entry/product listing.
  • Well-versed with software tools such as:
    • CRM
    • MS word
    • MS Excel
    • Outlook
    • Zendesk 
    • Salesforce 
    • Shopify 
  • She is available to start immediately.
Predictive Index Behavioral Profile - Guardian
https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. 

Behavioral Summary: 
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Madonna is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships, and measurements for the work. She will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
 


Employment History

Sales Support

Industry:

Retail / Merchandise

Employment Period:

February 2022 to March 2023 (12 Months)

Duties and Responsibilities:

  • Add and update product listings
  • Find or write a description and specifications in table format (using basic HTML tags)
  • Add specific product configurations and stock lines (where applicable).
  • Find and upload high quality product photos with appropriate captions relevant PDF documents such as product data sheets, user manuals and accessory lists. Each uploaded PDF document should be named appropriately based on the type of document and the associated product.
  • Find and link to any appropriate YouTube videos relating to the product.
  • Create links to related products such as accessories or consumables.

General Care Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2012 to September 2012 (3 Months)

Duties and Responsibilities:

  • Kept customers updated on order status, deliveries, account information, and order details when appropriate through Database.
  • Maintained engaging conversations with customers to build relationships and upsell further products.
  • Assisted customers with product-related questions, feedback, and complaints.
  • Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution.
  • Kept detailed records of customer interactions for future reference.

First Line Technical Support/CSR

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2013 to September 2013 (2 Months)

Duties and Responsibilities:

  • Completed logs and job reports for service calls at end of shift to preserve accurate information.
  • Communicated product and machine failure details to address and resolve root causes.
  • Assisted customers with product-related questions, feedback and complaints.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Input customer information, call notes and personal data onto internal database.

Collections Agent

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2013 to November 2017 (48 Months)

Duties and Responsibilities:

  • Interview customers to identify the reasons for delinquency, source of income, and next pay date to build solutions for financial issues.
  • Processed payments over the phone and set up recurring drafts.
  • Collaborate with the team to address team goals and reach KPI’s.
  • Input customer information, call notes, and personal data onto the internal database.
  • Provided excellent customer support and guidance while dealing with complex complaints, offering an empathetic approach to maintain loyal customer relationships.
  • Resolved direct debit issues and complaints promptly
  • Offer payment solutions according to the hierarchy

Customer Service Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2021 to July 2021 (5 Months)

Duties and Responsibilities:

  • Ensures all customer orders were acknowledged and processed promptly.
  • Verified logistics on order tracking to ensure products delivered adhered with customer SLAs.
  • Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions.
  • Knowledgeable of process updates, escalating critical issues and monitoring queries in line with best practices.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

January 1, 2004

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Computer Literacy, Communication Skills, Customer Service, Collections, Typing, Social Media, Phone Support, Email Handling, Chat Support, Negotiation,

INTERMEDIATE ★★

    ZendeskSalesforce.comShopifyProduct Listing

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 29.61, Upload: 43.38
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Generic
  • Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

Krisna

Candidate ID: 426045


ADVANCED

    Social Media Management, Social Media Marketing, Facebook, Facebook Marketing...

INTERMEDIATE

    Appointment Setting, Lead Generation, Email Support, Chat Support...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Krisna has been working in BPO for 7 years now and has been freelancing for 4 years.
  • She has been a social media marketer where she assisted client to manage their social media platforms for launching marketing campaigns and brand awareness.
  • She also has an experience with content writing and hashtag banking with basic incorporation of SEO practices 
  • She has worked with a health and wellness coach client from AU and Canada
  • She also do social media analytics to track the progress of their paid and organic posting
  • She's knowledgeable in the following social media platforms:
    • Facebook
    • IG
    • Twitter
    • LinkedIn
    • Facebook Business Manager
    • Canva
    • Filmora
    • HubSpot
    • Zoho 1
    • Monday.com
    • Zendesk
    • Salesforce
    • WordPress
  • She is responsible for the creation, generation, and scaling of the different social media campaigns she has launched.
  • She is ready to start immediately. 
Predictive Index Behavioral Profile- Altruist 
https://www.predictiveindex.com/reference-profile/altruist/

Strongest Behaviors 
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary
  • Krisna is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
  • A pleasant and extraverted person, Krisna Valerie is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Krisna Valerie gets along easily with a wide variety of people.

 

Employment History

Sales Admin Assistant All Residential Real Estate AU

Industry:

Property / Real Estate

Employment Period:

January 2021 to January 2022 (12 Months)

Duties and Responsibilities:

  • Assisted the Project Manager in creating and managing documents for For Sale, leased and rental properties.

Project Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2020 to January 2021 (5 Months)

Duties and Responsibilities:

  • Assisted all the managers to plan, initiate and execute all projects for our clients.
  • Handled Facebook ads, content writing and creating of landing pages.

CSR / Lead Generator

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2015 to May 2015 (2 Months)

Duties and Responsibilities:

  • Handled outbound calls for a solar panel installation company.
  • Worked remotely and communicated with clients via Skype, Slack and HangOuts.
  • Used Google Shared drives (mostly MS Excel files) to keep track of our leads and contacts.

Marketing Assistant

Industry:

Consulting (Business & Management)

Employment Period:

May 2003 to May 2006 (36 Months)

Duties and Responsibilities:

  • Telemarketer / Helpdesk / Information Officer
  • Marketing Agent 

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2010 to March 2015 (60 Months)

Duties and Responsibilities:

Technical Support Representative (January 2013 - March 2015)
  • Handled inbound calls and email support for a web portal and online service provider account.
  • We used Salesforce to keep track of our calls.
Customer Support Representative (November 2012 – December 2012)
  • Handle inbound calls and query for an American tax preparation customers.
Technical Support Representative (March 2010 – May 2011)
  • Handled Inbound calls for a telecommunication account.

Appointment Setter

Industry:

Property / Real Estate

Employment Period:

March 2018 to November 2018 (8 Months)

Duties and Responsibilities:

  • Handled outbound calls for a real estate campaign.
  • I do cold calling to prospect buyers/sellers.

Customer Support Hero

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2015 to October 2016 (13 Months)

Duties and Responsibilities:

  • Provided email support for a review platform on an American multinational technology company
  • I used Skype, Slack, Google HangOuts, and Facebook@work as a tool for communicating with clients.
  • We used Zendesk and Salesforce to send out email to merchants and customers. We also used Zopim for live chat support. 

Social Media Moderator

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2019 to August 2019 (7 Months)

Duties and Responsibilities:

  • Handled inbox messages and comments on Facebook for a certain online store. Seasonal account.

Email Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2017 to February 2018 (13 Months)

Duties and Responsibilities:

  • Provided email and chat support for drivers and riders for a ridesharing company.
  • I used Zendesk and Bliss to provide email support.
  • We use Slack to communicate with colleagues and supervisors. 

Digital Marketing Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2020 to December 2020 (7 Months)

Duties and Responsibilities:

  • Assisted the CEO to build, maintain and scale Facebook Ads for clients.
  • Creation of funnels / landing pages (using Go High Level CRM and Click Funnels). Content writing and graphics / video editing using Canva.

Social Media Marketing Virtual Assistant (Freelance)

Industry:

Property / Real Estate

Employment Period:

August 2020 to May 2021 (9 Months)

Duties and Responsibilities:

  • Assisted the client to manage their social media platforms for launching marketing campaigns and brand awareness.

Facebook Lead Ads Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2019 to April 2020 (7 Months)

Duties and Responsibilities:

  • Assisted realtors and lenders in creating, managing and maintaining Facebook Lead Ads.

Project Manager (Freelance)

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2020 to May 2021 (9 Months)

Duties and Responsibilities:

  • Assisted all the managers to plan, initiate and execute all projects for our clients.
  • Handled Facebook ads, content writing and creating of landing pages.

Sales Support

Industry:

Employment Period:

October 2024 to Present

Duties and Responsibilities:


Education History

Field of Study:

Nursing

Major:

SASN / Practical Nursing Course

Graduation Date:

October 1, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media Management, Social Media Marketing, Facebook, Facebook Marketing, Facebook Ads, Customer Service, Customer Support, Phone Support,

INTERMEDIATE ★★

    Appointment SettingLead GenerationEmail SupportChat Support

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

Krisna

Candidate ID: 426045


ADVANCED

    Social Media Management, Social Media Marketing, Facebook, Facebook Marketing...

INTERMEDIATE

    Appointment Setting, Lead Generation, Email Support, Chat Support...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Krisna has been working in BPO for 7 years now and has been freelancing for 4 years.
  • She has been a social media marketer where she assisted client to manage their social media platforms for launching marketing campaigns and brand awareness.
  • She also has an experience with content writing and hashtag banking with basic incorporation of SEO practices 
  • She has worked with a health and wellness coach client from AU and Canada
  • She also do social media analytics to track the progress of their paid and organic posting
  • She's knowledgeable in the following social media platforms:
    • Facebook
    • IG
    • Twitter
    • LinkedIn
    • Facebook Business Manager
    • Canva
    • Filmora
    • HubSpot
    • Zoho 1
    • Monday.com
    • Zendesk
    • Salesforce
    • WordPress
  • She is responsible for the creation, generation, and scaling of the different social media campaigns she has launched.
  • She is ready to start immediately. 
Predictive Index Behavioral Profile- Altruist 
https://www.predictiveindex.com/reference-profile/altruist/

Strongest Behaviors 
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary
  • Krisna is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
  • A pleasant and extraverted person, Krisna Valerie is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Krisna Valerie gets along easily with a wide variety of people.

 

Employment History

Sales Admin Assistant All Residential Real Estate AU

Industry:

Property / Real Estate

Employment Period:

January 2021 to January 2022 (12 Months)

Duties and Responsibilities:

  • Assisted the Project Manager in creating and managing documents for For Sale, leased and rental properties.

Project Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2020 to January 2021 (5 Months)

Duties and Responsibilities:

  • Assisted all the managers to plan, initiate and execute all projects for our clients.
  • Handled Facebook ads, content writing and creating of landing pages.

CSR / Lead Generator

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2015 to May 2015 (2 Months)

Duties and Responsibilities:

  • Handled outbound calls for a solar panel installation company.
  • Worked remotely and communicated with clients via Skype, Slack and HangOuts.
  • Used Google Shared drives (mostly MS Excel files) to keep track of our leads and contacts.

Marketing Assistant

Industry:

Consulting (Business & Management)

Employment Period:

May 2003 to May 2006 (36 Months)

Duties and Responsibilities:

  • Telemarketer / Helpdesk / Information Officer
  • Marketing Agent 

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2010 to March 2015 (60 Months)

Duties and Responsibilities:

Technical Support Representative (January 2013 - March 2015)
  • Handled inbound calls and email support for a web portal and online service provider account.
  • We used Salesforce to keep track of our calls.
Customer Support Representative (November 2012 – December 2012)
  • Handle inbound calls and query for an American tax preparation customers.
Technical Support Representative (March 2010 – May 2011)
  • Handled Inbound calls for a telecommunication account.

Appointment Setter

Industry:

Property / Real Estate

Employment Period:

March 2018 to November 2018 (8 Months)

Duties and Responsibilities:

  • Handled outbound calls for a real estate campaign.
  • I do cold calling to prospect buyers/sellers.

Customer Support Hero

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2015 to October 2016 (13 Months)

Duties and Responsibilities:

  • Provided email support for a review platform on an American multinational technology company
  • I used Skype, Slack, Google HangOuts, and Facebook@work as a tool for communicating with clients.
  • We used Zendesk and Salesforce to send out email to merchants and customers. We also used Zopim for live chat support. 

Social Media Moderator

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2019 to August 2019 (7 Months)

Duties and Responsibilities:

  • Handled inbox messages and comments on Facebook for a certain online store. Seasonal account.

Email Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2017 to February 2018 (13 Months)

Duties and Responsibilities:

  • Provided email and chat support for drivers and riders for a ridesharing company.
  • I used Zendesk and Bliss to provide email support.
  • We use Slack to communicate with colleagues and supervisors. 

Digital Marketing Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2020 to December 2020 (7 Months)

Duties and Responsibilities:

  • Assisted the CEO to build, maintain and scale Facebook Ads for clients.
  • Creation of funnels / landing pages (using Go High Level CRM and Click Funnels). Content writing and graphics / video editing using Canva.

Social Media Marketing Virtual Assistant (Freelance)

Industry:

Property / Real Estate

Employment Period:

August 2020 to May 2021 (9 Months)

Duties and Responsibilities:

  • Assisted the client to manage their social media platforms for launching marketing campaigns and brand awareness.

Facebook Lead Ads Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2019 to April 2020 (7 Months)

Duties and Responsibilities:

  • Assisted realtors and lenders in creating, managing and maintaining Facebook Lead Ads.

Project Manager (Freelance)

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2020 to May 2021 (9 Months)

Duties and Responsibilities:

  • Assisted all the managers to plan, initiate and execute all projects for our clients.
  • Handled Facebook ads, content writing and creating of landing pages.

Sales Support

Industry:

Employment Period:

October 2024 to Present

Duties and Responsibilities:


Education History

Field of Study:

Nursing

Major:

SASN / Practical Nursing Course

Graduation Date:

October 1, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media Management, Social Media Marketing, Facebook, Facebook Marketing, Facebook Ads, Customer Service, Customer Support, Phone Support,

INTERMEDIATE ★★

    Appointment SettingLead GenerationEmail SupportChat Support

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.78/hr

Colley

Candidate ID: 425161


ADVANCED

    Cost Engineering, PlanSwift...

INTERMEDIATE

    AutoCAD 2010, Sketching...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.78 per hour or $USD 674.22 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Van has been in the Engineering field for over 4 years where he had 5 years of experience as an Estimator. He has a degree in Mechanical Engineer and pursuing his Masters Degree in Engineering Management.
  • He has an experience in estimating including HVAC projects He's also responsible for preparing BOQ, checking quantity and cost variations. He develop and implement requirements for Cost recording, reporting and analyzing standards, programs and reports. 
  • He has experience with workshop drawings and creates specific BOM for the project. He's adept at the following:
    • AutoCAD - 2D
    • Planswift
  • He can start after 2 weeks notice and open for Full time position.
Predictive Index Behavioral Profile - Persuader

Strongest Behavior
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Behavioral Summary

Colley Van is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

He has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


 

Employment History

CHILLER PLANT OPERATOR

Industry:

Repair and Maintenance Services

Employment Period:

November 2016 to July 2018 (20 Months)

Duties and Responsibilities:

  • Operate and monitor the Centrifugal Chillers, Cooling Towers and relevant pumps.
  • Trouble shooting of operation of all systems
  • Follow up the maintenance issues with help-desk and contractor.
  • Make Routine Inspection of the equipment and ensure that equipment are working on.
  • Responsible for developing the relationship with clients.
  • Contribute Energy Saving programs and identify the area for energy saving.
  • Responsible to maintain the VFD panel and DDC controllers.
  • Repair of all AHU, chillers, VAV, ECU pumps and relevant control panels.
  • Complete the planned preventive maintenance schedule and maintain the records.
  • Replace the spares and maintain the records.
  • Regular inspection of all meters and record consumption.

COST ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

December 2018 to July 2023 (54 Months)

Duties and Responsibilities:

  • Prepare detailed cost estimate including bills of quantities of the detailed design of the Project
  • Check quantity and cost for variations of the works and assist the Team Leader in certifying monthly statements of MPF works contracts
  • Determine project scope, define requirements, works and meet deadlines and customer requirements.
  • Follow the Estimating life‐ cycle in accordance with prescribed standards and procedures.
  • Establish quote priorities based on evaluation and analysis of overall opportunities.
  • Develop and implement requirements for cost recording, reporting, and analyzing standards, programs, and reports.
  • Provide financial reporting, trending data. Perform data analysis and development.
  • Develop and/or revise construction processes, procedures, work instructions

Education History

Field of Study:

Engineering (Mechanical)

Major:

Refrigeration and Air-conditioning

Graduation Date:

July 3, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Engineering (Mechanical)

Major:

Mechanical Engineering

Graduation Date:

July 6, 2018

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Engineering (Others)

Major:

Engineering Management

Graduation Date:

October 30, 2026

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Cost EngineeringPlanSwift

INTERMEDIATE ★★

    AutoCAD 2010Sketching

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17410023245
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: 7th Gen Intel® Core™ i5 processor
  • Operating System: Windows 10

All-inclusive Rate: USD $7.78/hr

Colley

Candidate ID: 425161


ADVANCED

    Cost Engineering, PlanSwift...

INTERMEDIATE

    AutoCAD 2010, Sketching...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.78 per hour or $USD 674.22 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Van has been in the Engineering field for over 4 years where he had 5 years of experience as an Estimator. He has a degree in Mechanical Engineer and pursuing his Masters Degree in Engineering Management.
  • He has an experience in estimating including HVAC projects He's also responsible for preparing BOQ, checking quantity and cost variations. He develop and implement requirements for Cost recording, reporting and analyzing standards, programs and reports. 
  • He has experience with workshop drawings and creates specific BOM for the project. He's adept at the following:
    • AutoCAD - 2D
    • Planswift
  • He can start after 2 weeks notice and open for Full time position.
Predictive Index Behavioral Profile - Persuader

Strongest Behavior
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Behavioral Summary

Colley Van is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

He has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


 

Employment History

CHILLER PLANT OPERATOR

Industry:

Repair and Maintenance Services

Employment Period:

November 2016 to July 2018 (20 Months)

Duties and Responsibilities:

  • Operate and monitor the Centrifugal Chillers, Cooling Towers and relevant pumps.
  • Trouble shooting of operation of all systems
  • Follow up the maintenance issues with help-desk and contractor.
  • Make Routine Inspection of the equipment and ensure that equipment are working on.
  • Responsible for developing the relationship with clients.
  • Contribute Energy Saving programs and identify the area for energy saving.
  • Responsible to maintain the VFD panel and DDC controllers.
  • Repair of all AHU, chillers, VAV, ECU pumps and relevant control panels.
  • Complete the planned preventive maintenance schedule and maintain the records.
  • Replace the spares and maintain the records.
  • Regular inspection of all meters and record consumption.

COST ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

December 2018 to July 2023 (54 Months)

Duties and Responsibilities:

  • Prepare detailed cost estimate including bills of quantities of the detailed design of the Project
  • Check quantity and cost for variations of the works and assist the Team Leader in certifying monthly statements of MPF works contracts
  • Determine project scope, define requirements, works and meet deadlines and customer requirements.
  • Follow the Estimating life‐ cycle in accordance with prescribed standards and procedures.
  • Establish quote priorities based on evaluation and analysis of overall opportunities.
  • Develop and implement requirements for cost recording, reporting, and analyzing standards, programs, and reports.
  • Provide financial reporting, trending data. Perform data analysis and development.
  • Develop and/or revise construction processes, procedures, work instructions

Education History

Field of Study:

Engineering (Mechanical)

Major:

Refrigeration and Air-conditioning

Graduation Date:

July 3, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Engineering (Mechanical)

Major:

Mechanical Engineering

Graduation Date:

July 6, 2018

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Engineering (Others)

Major:

Engineering Management

Graduation Date:

October 30, 2026

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Cost EngineeringPlanSwift

INTERMEDIATE ★★

    AutoCAD 2010Sketching

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17410023245
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: 7th Gen Intel® Core™ i5 processor
  • Operating System: Windows 10

All-inclusive Rate: USD $9.80/hr

Denmark

Candidate ID: 425074


ADVANCED

    Engineering, Construction accounting, BlueBream, Quantity Surveying...

INTERMEDIATE

    Engineering, PlanSwift...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Remote Staff Recruiter Comments

  • Denmark has been in the field for over 5 years
  • Most of his responsibilities include:
    • HVAC Estimator
    • Call the general contractor for bidding
    • Request for quotation . RFQ
    • Quantity take offs, GRDs specifically on HVAC system
    • Plumbing system
    • Submission on AutoCAD drawings
    • Reviewing the details of drawings
  • He has an experience with the following:
    • AutoCAD
    • QuoteSoft
    • PlanSwift
    • BlueBeam
  • He has experience in filtration, Plumbing, Hydraulics and estimation for swimming pools.
  • He's good at communicating
  • He can start by May 20, 2024 

Predictive Index Behavioral Profile - Promoter

Strongest Behaviors:

  • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
  • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
  • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
Behavioral Summary:

Denmark is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to him to be liked and accepted, and he express himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.


Employment History

System Engineer

Industry:

Construction / Building / Engineering

Employment Period:

January 2019 to March 2020 (14 Months)

Duties and Responsibilities:

  • Process Maintenance form reports
  • Process Alterations reports for machine projects (input and output)
  • Doing working standards on machine conditions reports
  • Doing improvements on automation
  • AutoCAD designer
  • Cross-functional team leader

Safety and Maintenance Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

October 2019 to March 2020 (5 Months)

Duties and Responsibilities:

  • Reports Daily checklist on facilities
  • Implements Equipment Preventive Maintenance of various equipment and mechanical systems: Plumbing, HVAC, Electrical, and others.
  • Monitor Chiller and cooling tower
  • Trained to maintain good customer service
  • Set to provide and manage manpower and inventory of both BOWLING AND ICE SKATING DEPARTMENT.
  • Monitor dehumidifiers for Ice skating
  • Scheduling of Equipment's maintenance
  • Planning for Maintenance system or alterations
  • Doing operations checklist and reports

Mechanical Estimator Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

February 2020 to November 2020 (9 Months)

Duties and Responsibilities:

  • Contact General Contractor informing we're bidding their job invites.
  • Locate GC bidding on the current job by searching on the job locating websites like "construct connect".
  • Contact owner or developer by email or phone.
  • Download all necessary plans and spec book and take note of the bid due date and other important notes.
  • Be detailed oriented on the spec book is a must.
  • Supply HVAC materials/equipment like RTU, AC, SPLIT SYSTEM, GRDS, THERMOSTATS, SMOKE DETECTORS, and more.
  • Coordinate engineering concerns like requests for approvals on the manufacturing brand's alternatives.
  • Do the take-offs using Quote Soft Program and download generated excel sheet for the summary estimation.
  • Coordinate engineering concerns

Construction Estimator

Industry:

Construction / Building / Engineering

Employment Period:

January 2021 to May 2024 (39 Months)

Duties and Responsibilities:

  • Contact General Contractor informing we're bidding their job invites.
  • Locate GC bidding on the current job by searching on the job locating websites like "construct connect".
  • Contact owner or developer by email or phone.
  • Download all necessary plans and spec book and take note of the bid due date and other important notes.
  • Be detailed oriented on the spec book is a must.
  • Supply/Repair for steam valves, heat transfer, and process controls.
  • Estimate Steam Valves, Heat exchangers, Condensate Pumps, Boilers &, etc.
  • Coordinate engineering concerns like requests for approvals on the manufacturing brand's alternatives.
  • Do the take-offs using Quote Soft Program and download generated excel sheet for the summary estimation.
  • Coordinate engineering concerns

Education History

Field of Study:

Engineering (Mechanical)

Major:

Mechanical Engineering

Graduation Date:

March 10, 2018

Located In:

Philippines

License and Certification: :

LICENSED MECHANICAL ENGINEER

Skills

ADVANCED ★★★

    Engineering, Construction accounting, BlueBream, Quantity Surveying, Material Cost Estimation,

INTERMEDIATE ★★

    EngineeringPlanSwift

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 20.81, Upload: 4.54
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customized
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $9.80/hr

Denmark

Candidate ID: 425074


ADVANCED

    Engineering, Construction accounting, BlueBream, Quantity Surveying...

INTERMEDIATE

    Engineering, PlanSwift...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Remote Staff Recruiter Comments

  • Denmark has been in the field for over 5 years
  • Most of his responsibilities include:
    • HVAC Estimator
    • Call the general contractor for bidding
    • Request for quotation . RFQ
    • Quantity take offs, GRDs specifically on HVAC system
    • Plumbing system
    • Submission on AutoCAD drawings
    • Reviewing the details of drawings
  • He has an experience with the following:
    • AutoCAD
    • QuoteSoft
    • PlanSwift
    • BlueBeam
  • He has experience in filtration, Plumbing, Hydraulics and estimation for swimming pools.
  • He's good at communicating
  • He can start by May 20, 2024 

Predictive Index Behavioral Profile - Promoter

Strongest Behaviors:

  • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
  • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
  • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
Behavioral Summary:

Denmark is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to him to be liked and accepted, and he express himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.


Employment History

System Engineer

Industry:

Construction / Building / Engineering

Employment Period:

January 2019 to March 2020 (14 Months)

Duties and Responsibilities:

  • Process Maintenance form reports
  • Process Alterations reports for machine projects (input and output)
  • Doing working standards on machine conditions reports
  • Doing improvements on automation
  • AutoCAD designer
  • Cross-functional team leader

Safety and Maintenance Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

October 2019 to March 2020 (5 Months)

Duties and Responsibilities:

  • Reports Daily checklist on facilities
  • Implements Equipment Preventive Maintenance of various equipment and mechanical systems: Plumbing, HVAC, Electrical, and others.
  • Monitor Chiller and cooling tower
  • Trained to maintain good customer service
  • Set to provide and manage manpower and inventory of both BOWLING AND ICE SKATING DEPARTMENT.
  • Monitor dehumidifiers for Ice skating
  • Scheduling of Equipment's maintenance
  • Planning for Maintenance system or alterations
  • Doing operations checklist and reports

Mechanical Estimator Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

February 2020 to November 2020 (9 Months)

Duties and Responsibilities:

  • Contact General Contractor informing we're bidding their job invites.
  • Locate GC bidding on the current job by searching on the job locating websites like "construct connect".
  • Contact owner or developer by email or phone.
  • Download all necessary plans and spec book and take note of the bid due date and other important notes.
  • Be detailed oriented on the spec book is a must.
  • Supply HVAC materials/equipment like RTU, AC, SPLIT SYSTEM, GRDS, THERMOSTATS, SMOKE DETECTORS, and more.
  • Coordinate engineering concerns like requests for approvals on the manufacturing brand's alternatives.
  • Do the take-offs using Quote Soft Program and download generated excel sheet for the summary estimation.
  • Coordinate engineering concerns

Construction Estimator

Industry:

Construction / Building / Engineering

Employment Period:

January 2021 to May 2024 (39 Months)

Duties and Responsibilities:

  • Contact General Contractor informing we're bidding their job invites.
  • Locate GC bidding on the current job by searching on the job locating websites like "construct connect".
  • Contact owner or developer by email or phone.
  • Download all necessary plans and spec book and take note of the bid due date and other important notes.
  • Be detailed oriented on the spec book is a must.
  • Supply/Repair for steam valves, heat transfer, and process controls.
  • Estimate Steam Valves, Heat exchangers, Condensate Pumps, Boilers &, etc.
  • Coordinate engineering concerns like requests for approvals on the manufacturing brand's alternatives.
  • Do the take-offs using Quote Soft Program and download generated excel sheet for the summary estimation.
  • Coordinate engineering concerns

Education History

Field of Study:

Engineering (Mechanical)

Major:

Mechanical Engineering

Graduation Date:

March 10, 2018

Located In:

Philippines

License and Certification: :

LICENSED MECHANICAL ENGINEER

Skills

ADVANCED ★★★

    Engineering, Construction accounting, BlueBream, Quantity Surveying, Material Cost Estimation,

INTERMEDIATE ★★

    EngineeringPlanSwift

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 20.81, Upload: 4.54
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customized
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.78/hr

Marisol

Candidate ID: 424261


ADVANCED

    Google Sheets, Cold Calling, Lead Generation, Skiptrace...

INTERMEDIATE

    Photo Editing, Social Media Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.38 per hour or $USD 639.26 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Marisol has been working for 8 years in different local companies from Retail, Merchandise, Real Estate, and Digital Marketing industries. She handled different positions such as Buyer, Merchandising Assistant, Training Associate and Virtual Assistant. In 2020 she started her Freelancing job and worked with clients from Thailand, UK, and US. She supported the following tasks:
    • Virtual Assistant
    • Social Media management
    • Lead generation
    • Basic graphic design
    • Administrative support
  • Her biggest achievement as Virtual Assistant is building a relationship with her client and provide a quality outlook to the business. 
  • She is proficient in tools such as Toggle, Slack, Dialer, Zendesk, Z buyer, Vortex, Google suite, and Microsoft tools.
  • Marisol is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.
Predictive Index Behavioral Profile - Altruist

Strongest Behaviors
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
  • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality.

Behavioral Summary
A pleasant and extraverted person, Marisol is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Marisol gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.


Employment History

Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2021 to April 2022 (6 Months)

Duties and Responsibilities:

  • Lead Generation - prospecting, generating, qualifying, processing, and following up on leads using SMS Campaigns, different types of social media such as Instagram, Facebook, LinkedIn, Upwork, and Email Marketing then appointment setting for the external sales team.
  • Photo Editing - basic editing using Canva and Adobe Lightroom
  • Video Editing - Basic video editing using Hippo Video and ActivePresenter
  • Data Entry - converting PDF to Spreadsheet, Scrubbing, Web Searching, Skip Tracing, Filling out Forms, Taking Notes of the meeting, Input searched data in CRM Tools, Maintaining Data/File Management
  • Social Media Management - Content Creation, Social Media Engagement, Website Builder and Design, Blog Post, Marketing Research, Social Media Optimization

Social Media Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

February 2022 to April 2022 (1 Months)

Duties and Responsibilities:

  • Content Creation,
  • Social Media Engagement,
  • Website Builder and Design,
  • Blog Post,
  • Marketing Research,
  • Social Media Optimization

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

June 2020 to July 2021 (13 Months)

Duties and Responsibilities:

  • Responsible for conducting cold calling (Expired Listing, FSBO, Circle Prospecting),
  • Data Entry/Admin Task (Google Drive, Google Spreadsheet),
  • Email Management,
  • CRM Update (zBuyer, RedX Vortex, Liondesk, Homebot, Podio),
  • Web Searching (Zillow, Google, Propstrem, PeopleSearch)
  • Lead Searching (Scrapping)

Training Associate

Industry:

Retail / Merchandise

Employment Period:

February 2018 to November 2020 (33 Months)

Duties and Responsibilities:

  • Directly assisting the Trainers and Trainees needs.
  • Make sure the program will run smoothly before, during and after. All materials will be prepared beforehand such as invitations, pax, foods, writing materials, laptop, projector, room/venue, etc.
  • Securing all supporting documents for any claims to the trainees and payment for the training providers (if external).
  • Maintaining training database of the employee (Excel Sheet).
  • Other admin task such as document safekeeping.

Buyer

Industry:

Retail / Merchandise

Employment Period:

September 2015 to February 2018 (28 Months)

Duties and Responsibilities:

  • Responsible for analyzing of customer needs, staying up‑to‑date with industry trends and competitor activity and actively monitoring sales to determine which products sell the most.
  • Set the overall merchandising direction through detailed short‑ and long‑term sales strategies. These include data‑backed product selections aligned with customer needs and requests.
  • Inventory maintenance to store’s daily operations, must be aware of inventory levels at all times, preparing reports regularly and anticipating demand. They manage the whole gamut of inventory processes, including stocking, rotating, and discarding products.
  • Responsible for sell out and sell in claims to supplier. Maintaining good relationship with the suppliers handled.

Link Building Team VA

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2022 to July 2023 (17 Months)

Duties and Responsibilities:

  • Directly assisting SEO Manager in acquiring links from Email.
  • Create the necessary details for Link Building Report
  • Update the links acquired for the clients database
  • Do Site Crawl Report using Screaming Frog
  • Use Semrush to check the status of the keyword in Google Ranking

Education History

Field of Study:

Marketing

Major:

Marketing Management

Graduation Date:

April 15, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Google Sheets, Cold Calling, Lead Generation, Skiptrace, English Language, Appointment Setting,

INTERMEDIATE ★★

    Photo EditingSocial Media Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: 0
  • Processor: 0
  • Operating System: Windows 11

All-inclusive Rate: USD $7.78/hr

Marisol

Candidate ID: 424261


ADVANCED

    Google Sheets, Cold Calling, Lead Generation, Skiptrace...

INTERMEDIATE

    Photo Editing, Social Media Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.38 per hour or $USD 639.26 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Marisol has been working for 8 years in different local companies from Retail, Merchandise, Real Estate, and Digital Marketing industries. She handled different positions such as Buyer, Merchandising Assistant, Training Associate and Virtual Assistant. In 2020 she started her Freelancing job and worked with clients from Thailand, UK, and US. She supported the following tasks:
    • Virtual Assistant
    • Social Media management
    • Lead generation
    • Basic graphic design
    • Administrative support
  • Her biggest achievement as Virtual Assistant is building a relationship with her client and provide a quality outlook to the business. 
  • She is proficient in tools such as Toggle, Slack, Dialer, Zendesk, Z buyer, Vortex, Google suite, and Microsoft tools.
  • Marisol is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.
Predictive Index Behavioral Profile - Altruist

Strongest Behaviors
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
  • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality.

Behavioral Summary
A pleasant and extraverted person, Marisol is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Marisol gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.


Employment History

Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2021 to April 2022 (6 Months)

Duties and Responsibilities:

  • Lead Generation - prospecting, generating, qualifying, processing, and following up on leads using SMS Campaigns, different types of social media such as Instagram, Facebook, LinkedIn, Upwork, and Email Marketing then appointment setting for the external sales team.
  • Photo Editing - basic editing using Canva and Adobe Lightroom
  • Video Editing - Basic video editing using Hippo Video and ActivePresenter
  • Data Entry - converting PDF to Spreadsheet, Scrubbing, Web Searching, Skip Tracing, Filling out Forms, Taking Notes of the meeting, Input searched data in CRM Tools, Maintaining Data/File Management
  • Social Media Management - Content Creation, Social Media Engagement, Website Builder and Design, Blog Post, Marketing Research, Social Media Optimization

Social Media Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

February 2022 to April 2022 (1 Months)

Duties and Responsibilities:

  • Content Creation,
  • Social Media Engagement,
  • Website Builder and Design,
  • Blog Post,
  • Marketing Research,
  • Social Media Optimization

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

June 2020 to July 2021 (13 Months)

Duties and Responsibilities:

  • Responsible for conducting cold calling (Expired Listing, FSBO, Circle Prospecting),
  • Data Entry/Admin Task (Google Drive, Google Spreadsheet),
  • Email Management,
  • CRM Update (zBuyer, RedX Vortex, Liondesk, Homebot, Podio),
  • Web Searching (Zillow, Google, Propstrem, PeopleSearch)
  • Lead Searching (Scrapping)

Training Associate

Industry:

Retail / Merchandise

Employment Period:

February 2018 to November 2020 (33 Months)

Duties and Responsibilities:

  • Directly assisting the Trainers and Trainees needs.
  • Make sure the program will run smoothly before, during and after. All materials will be prepared beforehand such as invitations, pax, foods, writing materials, laptop, projector, room/venue, etc.
  • Securing all supporting documents for any claims to the trainees and payment for the training providers (if external).
  • Maintaining training database of the employee (Excel Sheet).
  • Other admin task such as document safekeeping.

Buyer

Industry:

Retail / Merchandise

Employment Period:

September 2015 to February 2018 (28 Months)

Duties and Responsibilities:

  • Responsible for analyzing of customer needs, staying up‑to‑date with industry trends and competitor activity and actively monitoring sales to determine which products sell the most.
  • Set the overall merchandising direction through detailed short‑ and long‑term sales strategies. These include data‑backed product selections aligned with customer needs and requests.
  • Inventory maintenance to store’s daily operations, must be aware of inventory levels at all times, preparing reports regularly and anticipating demand. They manage the whole gamut of inventory processes, including stocking, rotating, and discarding products.
  • Responsible for sell out and sell in claims to supplier. Maintaining good relationship with the suppliers handled.

Link Building Team VA

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2022 to July 2023 (17 Months)

Duties and Responsibilities:

  • Directly assisting SEO Manager in acquiring links from Email.
  • Create the necessary details for Link Building Report
  • Update the links acquired for the clients database
  • Do Site Crawl Report using Screaming Frog
  • Use Semrush to check the status of the keyword in Google Ranking

Education History

Field of Study:

Marketing

Major:

Marketing Management

Graduation Date:

April 15, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Google Sheets, Cold Calling, Lead Generation, Skiptrace, English Language, Appointment Setting,

INTERMEDIATE ★★

    Photo EditingSocial Media Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: 0
  • Processor: 0
  • Operating System: Windows 11

All-inclusive Rate: USD $10.81/hr

Glenn

Candidate ID: 424118


ADVANCED

    Salesforce CRM...

INTERMEDIATE

    Salesforce Marketing Cloud...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 10.81 per hour or $USD 1872.93 per month

Remote Staff Recruiter Comments

  • He is working as a Salesforce Consultant/Administrator.
  • He helped companies integrate Salesforce into some third party  application using different connector.
  • He assisted a company in implementing their Pardot B2B Platform.
  • He is handling issues, request or concern about Salesforce CRM.
  • He manage records using Reports and Dashboard for the company and create process builder for any automation process request.
  • He trained newly hired employees for ADM201 and ADM211 and provided in-depth knowledge about how Salesforce CRM works.
  • He worked on some  Data Management issues like importing records to Salesforce using importing tools (DataLoader, Dataloader.IO, Import Wizard, Workbench, etc.) and exporting records from Salesforce.
  • Good communication skills.

Employment History

Customer Service Representative | Online Banking Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2007 to September 2009 (22 Months)

Duties and Responsibilities:

  • Handling Customer’s concern about their account and resolve their issue
  • Assisting Customer to improve their Credit Rating to the Credit Bureau
  • Providing the best option for the customer about their Online Banking Transaction

 

Certified Level 2 Customer Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2009 to December 2010 (15 Months)

Duties and Responsibilities:

  • Handling Customer’s concern about their account and resolve their issue
  • Assisting Customers and Subscribers about their XBOX Live Account and Billing Issue
  • Resolving Customer’s concern in efficient way

Microsoft Certified Level 1/Level 2 Technical Support

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

December 2010 to June 2013 (30 Months)

Duties and Responsibilities:

  • Troubleshoot technical concern of the caller in using the Software
  • Access client’s screen using Microsoft’s Easy Assist Software
  • Assisting clients to install and uninstall drivers and software needed for the Live Meeting software to work
  • Giving option to the Caller for their Computer to work fast with the Software
  • Handling minor issues for the Office Outlook that they are using in connection for their Office Live Meeting software
  • Handling Escalated Issues for Office Live Meeting
  • Investigating and Checking further issues using Logs from Microsoft Diagnostic Tools
  • Perform coaching and recommendation for Level 1 Support Representative
  • Handling Network related issues with regards to Office Live Meeting

 

Certified System Administrator and Subject Matter Expert/ Assistant Team Lead/ Assistant Trainer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2013 to April 2016 (34 Months)

Duties and Responsibilities:

  • Handled  issues about Salesforce CRM mainly in Data Management, Configuration and Analytics
  • Assisted other Support Representative as part of the SME/ Floor Support role
  • Created analytic request (Reports and Dashboards) using Salesforce CRM
  • Advised Customers about the best way they can manage their Salesforce CRM
  • Researched issues that is outside Salesforce Support scope
  • Supervised/ Assisted Tier 1 and 2 regarding their inquiries or concern about Salesforce
  • Assisted System Administrator in configuring their Salesforce CRM (e.g. Automation, Approval Process)
  • Worked on some  Data Management issues like importing records to Salesforce using importing tools (DataLoader, Dataloader.IO, Import Wizard, Workbench, etc.) and exporting records from Salesforce.
  • Trained newly hired employees for ADM201 and ADM211 and provided in-depth knowledge about how Salesforce CRM works.

Salesforce Advanced System Administrator/Consultant | IT Department Head

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2016 to July 2019 (38 Months)

Duties and Responsibilities:

  • Handling issues, request or concern about Salesforce CRM
  • Manage records using Reports and Dashboard for the company
  • Install application from Appexchange which will help the company information
  • Create Apex Trigger / VisualForce Page to work with some of the complex processes
  • Configure Workflow, Approval Process and Process Builder to automate business process
  • Provide training to end users regarding Salesforce inquiry
  • Manage and Maintain Community Portal of the company
  • Analyzes Salesforce Report and Dashboard Data to be presented on Board
  • Integrate Secured Third Party Application to Salesforce for Leads and Cases external record creation

 

Customer Success Manager | Salesforce Administrator/Consultant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2019 to July 2021 (24 Months)

Duties and Responsibilities:

  • Handling issues, request or concern about Salesforce CRM
  • Manage records using Reports and Dashboard for the company
  • Create process builder for any automation process request
  • Train new users with any product related enhancements
  • Provides End of Month and End of Week Report
  • Creates custom object/ field as per client’s request
  • Configure Page Layout and Record Type as part of the request
  • Configure field types of the customer’s org per logged cases

Community Co-Leader

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

December 2018 to July 2021 (31 Months)

Duties and Responsibilities:

  • Organize various trainings to some Salesforce Professionals here in the Philippines
  • Co-organized Philippines Dreamin’ which is the largest event of Salesforce Community here in the Philippines
  • Helped Non Profit Organization here in the Philippines when it comes to customizing their Salesforce Platform
  • Trained Students and other Non-Salesforce professional to venture into Salesforce Industry
  • Participated in some Salesforce Event like Australia’s Down Under Dreaming and Singapore Dreaming
  • Introduce new features or functionalities of Salesforce to the community every Salesforce release

 

Freelance Salesforce Consultant/Administrator

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

February 2019 to July 2021 (29 Months)

Duties and Responsibilities:

  • Worked with numerous local clients which are looking to establish their CRM using Salesforce
  • Architect Data and Business process into how they can maximize Salesforce capabilities and features
  • Assisted existing Salesforce Administrator on some local companies in terms of deploying new modules for their org
  • Trained new users for Salesforce and how to use the tools efficiently
  • Helped companies integrate Salesforce into some third party  application using different connectors
  • Managed large scale data to be imported into Salesforce using Data Loading tools of Salesforce
  • Created custom application with the use of custom object and fields inside Salesforce to adopt the current business process of the company
  • Provided efficient way on different business process to be automated in terms of different automation tools of Salesforce
  • Assisted a company in implementing their Pardot B2B Platform
  • Assisted a company on how they can create Marketing materials with the use of Pardot and Salesforce Email Templates
  • Assisted some Non Profit Organization here in the Philippines as well as in Australia on how they can get correct data inside their Salesforce Non-Profit Platform

Education History

Field of Study:

Computer Science/Information Technology

Major:

Graduation Date:

March 1, 2007

Located In:

Philippines

License and Certification: :

ADM201 (Salesforce.com Certified System Administrator)
ADM211 (Salesforce.com Certified Advanced System Administrator)
ADM401 (Salesforce.com Certified Developer)


Skills

ADVANCED ★★★

    Salesforce CRM

INTERMEDIATE ★★

    Salesforce Marketing Cloud

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 54.59, Upload: 77.86
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: macbook pro
  • Processor: M1
  • Operating System: MacOS X

All-inclusive Rate: USD $10.81/hr

Glenn

Candidate ID: 424118


ADVANCED

    Salesforce CRM...

INTERMEDIATE

    Salesforce Marketing Cloud...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 10.81 per hour or $USD 1872.93 per month

Remote Staff Recruiter Comments

  • He is working as a Salesforce Consultant/Administrator.
  • He helped companies integrate Salesforce into some third party  application using different connector.
  • He assisted a company in implementing their Pardot B2B Platform.
  • He is handling issues, request or concern about Salesforce CRM.
  • He manage records using Reports and Dashboard for the company and create process builder for any automation process request.
  • He trained newly hired employees for ADM201 and ADM211 and provided in-depth knowledge about how Salesforce CRM works.
  • He worked on some  Data Management issues like importing records to Salesforce using importing tools (DataLoader, Dataloader.IO, Import Wizard, Workbench, etc.) and exporting records from Salesforce.
  • Good communication skills.

Employment History

Customer Service Representative | Online Banking Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2007 to September 2009 (22 Months)

Duties and Responsibilities:

  • Handling Customer’s concern about their account and resolve their issue
  • Assisting Customer to improve their Credit Rating to the Credit Bureau
  • Providing the best option for the customer about their Online Banking Transaction

 

Certified Level 2 Customer Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2009 to December 2010 (15 Months)

Duties and Responsibilities:

  • Handling Customer’s concern about their account and resolve their issue
  • Assisting Customers and Subscribers about their XBOX Live Account and Billing Issue
  • Resolving Customer’s concern in efficient way

Microsoft Certified Level 1/Level 2 Technical Support

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

December 2010 to June 2013 (30 Months)

Duties and Responsibilities:

  • Troubleshoot technical concern of the caller in using the Software
  • Access client’s screen using Microsoft’s Easy Assist Software
  • Assisting clients to install and uninstall drivers and software needed for the Live Meeting software to work
  • Giving option to the Caller for their Computer to work fast with the Software
  • Handling minor issues for the Office Outlook that they are using in connection for their Office Live Meeting software
  • Handling Escalated Issues for Office Live Meeting
  • Investigating and Checking further issues using Logs from Microsoft Diagnostic Tools
  • Perform coaching and recommendation for Level 1 Support Representative
  • Handling Network related issues with regards to Office Live Meeting

 

Certified System Administrator and Subject Matter Expert/ Assistant Team Lead/ Assistant Trainer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2013 to April 2016 (34 Months)

Duties and Responsibilities:

  • Handled  issues about Salesforce CRM mainly in Data Management, Configuration and Analytics
  • Assisted other Support Representative as part of the SME/ Floor Support role
  • Created analytic request (Reports and Dashboards) using Salesforce CRM
  • Advised Customers about the best way they can manage their Salesforce CRM
  • Researched issues that is outside Salesforce Support scope
  • Supervised/ Assisted Tier 1 and 2 regarding their inquiries or concern about Salesforce
  • Assisted System Administrator in configuring their Salesforce CRM (e.g. Automation, Approval Process)
  • Worked on some  Data Management issues like importing records to Salesforce using importing tools (DataLoader, Dataloader.IO, Import Wizard, Workbench, etc.) and exporting records from Salesforce.
  • Trained newly hired employees for ADM201 and ADM211 and provided in-depth knowledge about how Salesforce CRM works.

Salesforce Advanced System Administrator/Consultant | IT Department Head

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2016 to July 2019 (38 Months)

Duties and Responsibilities:

  • Handling issues, request or concern about Salesforce CRM
  • Manage records using Reports and Dashboard for the company
  • Install application from Appexchange which will help the company information
  • Create Apex Trigger / VisualForce Page to work with some of the complex processes
  • Configure Workflow, Approval Process and Process Builder to automate business process
  • Provide training to end users regarding Salesforce inquiry
  • Manage and Maintain Community Portal of the company
  • Analyzes Salesforce Report and Dashboard Data to be presented on Board
  • Integrate Secured Third Party Application to Salesforce for Leads and Cases external record creation

 

Customer Success Manager | Salesforce Administrator/Consultant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2019 to July 2021 (24 Months)

Duties and Responsibilities:

  • Handling issues, request or concern about Salesforce CRM
  • Manage records using Reports and Dashboard for the company
  • Create process builder for any automation process request
  • Train new users with any product related enhancements
  • Provides End of Month and End of Week Report
  • Creates custom object/ field as per client’s request
  • Configure Page Layout and Record Type as part of the request
  • Configure field types of the customer’s org per logged cases

Community Co-Leader

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

December 2018 to July 2021 (31 Months)

Duties and Responsibilities:

  • Organize various trainings to some Salesforce Professionals here in the Philippines
  • Co-organized Philippines Dreamin’ which is the largest event of Salesforce Community here in the Philippines
  • Helped Non Profit Organization here in the Philippines when it comes to customizing their Salesforce Platform
  • Trained Students and other Non-Salesforce professional to venture into Salesforce Industry
  • Participated in some Salesforce Event like Australia’s Down Under Dreaming and Singapore Dreaming
  • Introduce new features or functionalities of Salesforce to the community every Salesforce release

 

Freelance Salesforce Consultant/Administrator

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

February 2019 to July 2021 (29 Months)

Duties and Responsibilities:

  • Worked with numerous local clients which are looking to establish their CRM using Salesforce
  • Architect Data and Business process into how they can maximize Salesforce capabilities and features
  • Assisted existing Salesforce Administrator on some local companies in terms of deploying new modules for their org
  • Trained new users for Salesforce and how to use the tools efficiently
  • Helped companies integrate Salesforce into some third party  application using different connectors
  • Managed large scale data to be imported into Salesforce using Data Loading tools of Salesforce
  • Created custom application with the use of custom object and fields inside Salesforce to adopt the current business process of the company
  • Provided efficient way on different business process to be automated in terms of different automation tools of Salesforce
  • Assisted a company in implementing their Pardot B2B Platform
  • Assisted a company on how they can create Marketing materials with the use of Pardot and Salesforce Email Templates
  • Assisted some Non Profit Organization here in the Philippines as well as in Australia on how they can get correct data inside their Salesforce Non-Profit Platform

Education History

Field of Study:

Computer Science/Information Technology

Major:

Graduation Date:

March 1, 2007

Located In:

Philippines

License and Certification: :

ADM201 (Salesforce.com Certified System Administrator)
ADM211 (Salesforce.com Certified Advanced System Administrator)
ADM401 (Salesforce.com Certified Developer)


Skills

ADVANCED ★★★

    Salesforce CRM

INTERMEDIATE ★★

    Salesforce Marketing Cloud

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 54.59, Upload: 77.86
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: macbook pro
  • Processor: M1
  • Operating System: MacOS X

All-inclusive Rate: USD $11.81/hr

April

Candidate ID: 424103


ADVANCED

    Creative Writing, Social Media Marketing, Website Management, Digital Marketing...

INTERMEDIATE

    Design Development, Event Management, Email Marketing, Google Analytics...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.81 per hour or $USD 1023.88 per month

Full Time: $USD 11.81 per hour or $USD 2047.75 per month

Remote Staff Recruiter Comments

  • April has more than 8 years of work experience within the Digital Marketing field 
  • Has worked mostly for Oil, Beauty, Digital Marketing, and Automotive industries.
  • She gained proficiency when it comes to:
    • Content Marketing
    • Email Marketing
    • Social Media Management & Marketing (Facebook, Instagram, LinkedIn, Twitter)
    • Market Research & Analysis
    • Website Management
    • Creative Writing
  • She has also some basic experience with SEO particularly with keyword research, PPC and used it as a technique/strategy to drive traffic in company's sites/pages.
  • Did copywriting, creation of written & graphic content, build marketplaces and hosted some virtual events.
  • She worked mostly with start-up companies but her drive and innovative skills in digital marketing helped the companies build and boost their online presence.
  • Adept also with using the following tools/technologies:
    • FB Ads
    • HubSpot
    • Mailchimp
    • WordPress
    • Shopify
    • Magento
    • Canva
    • Mailchimp,
    • In App, (free),
    • Photoshop,
    • Adobe premiere
    • Google Sheet
    • Google Analytics
    • Meta
    • Grammarly
    • Chat GPT
    • Ahrefs
    • SEMrush, 
  • She is available to start immediately
Predictive Index Profile- Controller 
https://www.predictiveindex.com/reference-profile/controller/

Strongest Behaviors 
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
Behavioral Summary 
  • April Marie Praz is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.
  • A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.

Employment History

Digital Marketer

Industry:

Consulting (Business & Management)

Employment Period:

August 2021 to November 2021 (3 Months)

Duties and Responsibilities:

  • Conceptualize and collaborate with the client in growing the company's brand persona
  • Design needed digital posts or elements  
  • Implement these in digital platforms 
  • Organize these projects in the client's virtual file storage
  • Research on themes and ideas to grow the client's online presence in WIX, Flip books and other platforms

Digital Marketing Associate & Social Media Manager/Creative Officer/Website Content Manager/PRO

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

August 2016 to March 2020 (43 Months)

Duties and Responsibilities:

  • Develops strong and innovative digital marketing strategies, using SEO, PPC, and other techniques to drive traffic to company pages and generate interest in company products and services.
  • Creates engaging written and graphic content while staying up-to-date on latest marketing technologies and social media.
  • Also administered the company’s social media marketing and advertising.
Creative Officer || January 2017 to January 2019
  • Responsible for the creative strategies and direction of advertising and marketing materials and campaigns.
  • Supervises the work of art directors, copywriters, and designers.
  • Evaluates and ensures the quality of creative content.
Website Content Manager || January 2018 to January 2019
  • Responsible for planning, developing and implementing the overall company's website content strategy.
  • Manages and develops blogging strategy for the website and grow the subscriber base.
Public Relations Officer (PRO) || February 2019 to March 2020
  • Responsible for managing the reputation of the organization. I write press releases, deal with press inquiries, and manage crisis.
  • Develops good working relationship with the media and represented the company at events such as press launches, news conferences, exhibitions, TV interviews, and sponsorships.

Digital Marketing Manager

Industry:

Oil / Gas / Petroleum

Employment Period:

March 2020 to March 2021 (12 Months)

Duties and Responsibilities:

  • Manage and coordinate all marketing, advertising and promotional staff and activities
  • Conduct market research to determine market requirements for existing and future products Analysis of customer research, current market conditions and competitor information
  • Develop and implement marketing plans and projects for new and existing products
  • Expand and develop marketing platforms including social media platforms
  • Manage the productivity of the marketing plans and projects
  • Monitor, review and report on all marketing activity and results
  • Determine and manage the marketing budget deliver marketing activity within agreed budget report on return on investment and key performance metrics
  • Develop pricing strategy
  • Develops the overall digital marketing strategies to attract customers to company website, online presence and promotes products and services across digital platforms.
  • Leads the implementation of marketing strategies to ensure goals are met. Analyzes online statistics and identifies the best practices to optimize online marketing performance.

Marketing Manager

Industry:

Healthcare / Medical

Employment Period:

March 2021 to July 2021 (4 Months)

Duties and Responsibilities:

  • Manage and coordinate all marketing, advertising and promotional staff and activities
  • Conduct market research to determine market requirements for existing and future products
  • Analysis of customer research, current market conditions and competitor information
  • Develop and implement marketing plans and projects for new and existing products
  • Expand and develop marketing platforms including social media platforms
  • Manage the productivity of the marketing plans and projects
  • Monitor, review and report on all marketing activity and results
  • Determine and manage the marketing budget deliver marketing activity within agreed budget report on return on investment and key performance metrics
  • Develop pricing strategy

Social Media Manager and Community Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2021 to December 2021 (6 Months)

Duties and Responsibilities:

  • Running company social media advertising campaigns.
  • Formulating high-quality novel written and visual content for each social media campaign.
  • Building a social media presence by maintaining a solid online presence.
  • Monitoring the company's brand on social media.
  • Building brand awareness by engaging relevant influencers.
  • Managing our online communities to ensure respectful and appropriate engagement.
  • Responding to comments on each of our accounts.
  • Overseeing customer service provided via social media.
  • Analyzing data to determine whether social media campaigns have achieved their objectives.
  • Coaching employees company-wide on content creation best practices.

Senior Manager- Marketing

Industry:

Retail / Merchandise

Employment Period:

July 2023 to March 2024 (8 Months)

Duties and Responsibilities:

  • Develops a comprehensive social media calendar, complete with artwork direction and engaging post copies
  • Formulates effective campaign strategies to drive engagement and conversion Offers creative direction for captivating video reels
  • Facilitates smooth shoot processes by providing layout references and detailed call sheets
  • Utilizes project management tools to ensure streamlined project coordination
  • Collaborates closely with the creative team to execute visually appealing graphics and engaging video content
  • Runs paid ads

Digital Marketing Manager

Industry:

Consulting (Business & Management)

Employment Period:

January 2022 to July 2023 (18 Months)

Duties and Responsibilities:

  • Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
  • Plans all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. Designs, builds, and maintains our social media presence.
  • Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
  • Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
  • Identifies trends and insights, and optimizes spend and performance based on the insights.
  • Brainstorms new and creative growth strategies through digital marketing.
  • Plans, executes, and measures experiments and conversion tests.
  • Collaborates with internal teams to create landing pages and optimize user experience. Identifies critical conversion points and drop off points and optimizes user funnels.
  • Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
  • Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
  • Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
  • Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

Education History

Field of Study:

Advertising/Media

Major:

COMMUNICATION ARTS

Graduation Date:

August 7, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Creative Writing, Social Media Marketing, Website Management, Digital Marketing, Market analysis,

INTERMEDIATE ★★

    Design DevelopmentEvent ManagementEmail MarketingGoogle AnalyticsSEO Analysis

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: DELL
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $11.81/hr

April

Candidate ID: 424103


ADVANCED

    Creative Writing, Social Media Marketing, Website Management, Digital Marketing...

INTERMEDIATE

    Design Development, Event Management, Email Marketing, Google Analytics...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.81 per hour or $USD 1023.88 per month

Full Time: $USD 11.81 per hour or $USD 2047.75 per month

Remote Staff Recruiter Comments

  • April has more than 8 years of work experience within the Digital Marketing field 
  • Has worked mostly for Oil, Beauty, Digital Marketing, and Automotive industries.
  • She gained proficiency when it comes to:
    • Content Marketing
    • Email Marketing
    • Social Media Management & Marketing (Facebook, Instagram, LinkedIn, Twitter)
    • Market Research & Analysis
    • Website Management
    • Creative Writing
  • She has also some basic experience with SEO particularly with keyword research, PPC and used it as a technique/strategy to drive traffic in company's sites/pages.
  • Did copywriting, creation of written & graphic content, build marketplaces and hosted some virtual events.
  • She worked mostly with start-up companies but her drive and innovative skills in digital marketing helped the companies build and boost their online presence.
  • Adept also with using the following tools/technologies:
    • FB Ads
    • HubSpot
    • Mailchimp
    • WordPress
    • Shopify
    • Magento
    • Canva
    • Mailchimp,
    • In App, (free),
    • Photoshop,
    • Adobe premiere
    • Google Sheet
    • Google Analytics
    • Meta
    • Grammarly
    • Chat GPT
    • Ahrefs
    • SEMrush, 
  • She is available to start immediately
Predictive Index Profile- Controller 
https://www.predictiveindex.com/reference-profile/controller/

Strongest Behaviors 
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
Behavioral Summary 
  • April Marie Praz is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.
  • A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.

Employment History

Digital Marketer

Industry:

Consulting (Business & Management)

Employment Period:

August 2021 to November 2021 (3 Months)

Duties and Responsibilities:

  • Conceptualize and collaborate with the client in growing the company's brand persona
  • Design needed digital posts or elements  
  • Implement these in digital platforms 
  • Organize these projects in the client's virtual file storage
  • Research on themes and ideas to grow the client's online presence in WIX, Flip books and other platforms

Digital Marketing Associate & Social Media Manager/Creative Officer/Website Content Manager/PRO

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

August 2016 to March 2020 (43 Months)

Duties and Responsibilities:

  • Develops strong and innovative digital marketing strategies, using SEO, PPC, and other techniques to drive traffic to company pages and generate interest in company products and services.
  • Creates engaging written and graphic content while staying up-to-date on latest marketing technologies and social media.
  • Also administered the company’s social media marketing and advertising.
Creative Officer || January 2017 to January 2019
  • Responsible for the creative strategies and direction of advertising and marketing materials and campaigns.
  • Supervises the work of art directors, copywriters, and designers.
  • Evaluates and ensures the quality of creative content.
Website Content Manager || January 2018 to January 2019
  • Responsible for planning, developing and implementing the overall company's website content strategy.
  • Manages and develops blogging strategy for the website and grow the subscriber base.
Public Relations Officer (PRO) || February 2019 to March 2020
  • Responsible for managing the reputation of the organization. I write press releases, deal with press inquiries, and manage crisis.
  • Develops good working relationship with the media and represented the company at events such as press launches, news conferences, exhibitions, TV interviews, and sponsorships.

Digital Marketing Manager

Industry:

Oil / Gas / Petroleum

Employment Period:

March 2020 to March 2021 (12 Months)

Duties and Responsibilities:

  • Manage and coordinate all marketing, advertising and promotional staff and activities
  • Conduct market research to determine market requirements for existing and future products Analysis of customer research, current market conditions and competitor information
  • Develop and implement marketing plans and projects for new and existing products
  • Expand and develop marketing platforms including social media platforms
  • Manage the productivity of the marketing plans and projects
  • Monitor, review and report on all marketing activity and results
  • Determine and manage the marketing budget deliver marketing activity within agreed budget report on return on investment and key performance metrics
  • Develop pricing strategy
  • Develops the overall digital marketing strategies to attract customers to company website, online presence and promotes products and services across digital platforms.
  • Leads the implementation of marketing strategies to ensure goals are met. Analyzes online statistics and identifies the best practices to optimize online marketing performance.

Marketing Manager

Industry:

Healthcare / Medical

Employment Period:

March 2021 to July 2021 (4 Months)

Duties and Responsibilities:

  • Manage and coordinate all marketing, advertising and promotional staff and activities
  • Conduct market research to determine market requirements for existing and future products
  • Analysis of customer research, current market conditions and competitor information
  • Develop and implement marketing plans and projects for new and existing products
  • Expand and develop marketing platforms including social media platforms
  • Manage the productivity of the marketing plans and projects
  • Monitor, review and report on all marketing activity and results
  • Determine and manage the marketing budget deliver marketing activity within agreed budget report on return on investment and key performance metrics
  • Develop pricing strategy

Social Media Manager and Community Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2021 to December 2021 (6 Months)

Duties and Responsibilities:

  • Running company social media advertising campaigns.
  • Formulating high-quality novel written and visual content for each social media campaign.
  • Building a social media presence by maintaining a solid online presence.
  • Monitoring the company's brand on social media.
  • Building brand awareness by engaging relevant influencers.
  • Managing our online communities to ensure respectful and appropriate engagement.
  • Responding to comments on each of our accounts.
  • Overseeing customer service provided via social media.
  • Analyzing data to determine whether social media campaigns have achieved their objectives.
  • Coaching employees company-wide on content creation best practices.

Senior Manager- Marketing

Industry:

Retail / Merchandise

Employment Period:

July 2023 to March 2024 (8 Months)

Duties and Responsibilities:

  • Develops a comprehensive social media calendar, complete with artwork direction and engaging post copies
  • Formulates effective campaign strategies to drive engagement and conversion Offers creative direction for captivating video reels
  • Facilitates smooth shoot processes by providing layout references and detailed call sheets
  • Utilizes project management tools to ensure streamlined project coordination
  • Collaborates closely with the creative team to execute visually appealing graphics and engaging video content
  • Runs paid ads

Digital Marketing Manager

Industry:

Consulting (Business & Management)

Employment Period:

January 2022 to July 2023 (18 Months)

Duties and Responsibilities:

  • Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
  • Plans all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. Designs, builds, and maintains our social media presence.
  • Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
  • Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
  • Identifies trends and insights, and optimizes spend and performance based on the insights.
  • Brainstorms new and creative growth strategies through digital marketing.
  • Plans, executes, and measures experiments and conversion tests.
  • Collaborates with internal teams to create landing pages and optimize user experience. Identifies critical conversion points and drop off points and optimizes user funnels.
  • Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
  • Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
  • Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
  • Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

Education History

Field of Study:

Advertising/Media

Major:

COMMUNICATION ARTS

Graduation Date:

August 7, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Creative Writing, Social Media Marketing, Website Management, Digital Marketing, Market analysis,

INTERMEDIATE ★★

    Design DevelopmentEvent ManagementEmail MarketingGoogle AnalyticsSEO Analysis

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: DELL
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

Arvin

Candidate ID: 423953


ADVANCED

    Lead Generation, LinkedIn Lead Generation, Outbound Lead Generation, Administrative Support...

INTERMEDIATE

    Data Entry, Social Media Management, Salesforce CRM, Microsoft Office...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Ben has been working since 2010 in different industries mostly in the BPO industry. He was a Customer Service Support Representative, Data Specialist, Sales Development Representative, Virtual Assistant, and Customer Support Operator.
  • He was previously promoted to Team Leader and supervised a team.
  • He is competent in providing support to the following:
    • Customer Service - calls, email and chat
    • Email Management
    • Appointment Setting
    • Lead Generation
    • Telemarketing
    • Data Management
    • Management roles (e.g. Team Leader)
    • Administrative tasks
  • He is proficient in using the following tools:
    • Amdocs
    • Salesforce
    • Google Spreadsheets
    • LinkedIn Sales Navigator
    • Avaya Phone System
    • Jira
    • Trello
    • Zenoti
    • Slack
    • MS Office
  • He is available to start by April 22 as he is currently working full-time.
Predictive Index Behavioral Profile - Operator

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Arvin will work within those standards to ensure repeated successes and high-quality results. He has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. 

Employment History

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2010 to June 2011 (7 Months)

Duties and Responsibilities:

  • Provide clear and concise solutions/ instructions to customers

Technical/Customer Service Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2011 to November 2014 (40 Months)

Duties and Responsibilities:

  • Knowledge in providing instructions through the process provided by the client, making sure that the customer understands the procedures by giving clear and concise instructions.
  • Knowledge in handling billing and other general concerns of the customers.
  • Reading the ledger, explaining subscriptions, etc. in a concise and helpful manner.

Team Leader

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2014 to September 2017 (33 Months)

Duties and Responsibilities:

  • With years of experience in Technical Support and Customer Service, knowledge in handling people in terms of the following:
  • Ensure that employees follow the company’s policies and procedures
  • Manage individual and team scorecard per month Monitor, assess, and provide feedback about employee's performance
  • Handle Escalations

Data Specialist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

October 2017 to February 2019 (15 Months)

Duties and Responsibilities:

  • Knowledge in scrutinizing information or reports through data analysis tools like Microsoft Excel, updating statistics related to the company’s revenue, transforming raw data for lead generation mailers.

Sales Development Representative

Industry:

Law / Legal

Employment Period:

February 2019 to September 2020 (19 Months)

Duties and Responsibilities:

  • Work closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities in accordance with approved sales management guidelines.
  • Prospect for new business through a high volume of cold calling and following up with prospects as previously identified.
  • Identify qualified prospects and navigate company structures to identify key decision makers and influencers.
  • Keep accurate records in our CRM and build client profiles by updating client information and managing sensitive client and prospect data.

Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2020 to July 2022 (21 Months)

Duties and Responsibilities:

  • Social Media Manager
  • Customer Service
  • Admin Tasks
  • Lead Generation

Customer Support Operator

Industry:

Sports

Employment Period:

November 2022 to July 2024 (20 Months)

Duties and Responsibilities:

November 2022 - present
  • Collaborate with esports tournament organizers to ensure content is correctly set up for GRID to collect data
  • Communicate with clients, answering questions and solving issues where required
  • Help improve the GRID product suite based on customer feedback and defects you’ve identified
  • Record data quality issues and process issues
  • Take responsibility for daily customer relations to support GRID’s vision of providing unparalleled world-class customer service and support, including interacting with customers and answering customer inquiries or issues via email, live chat (Slack, Skype, Discord, Teams)
  • Expand on game and GRID product knowledge to improve our service quality
  • Contribute daily to our knowledge base to share your knowledge with grid employees, partners, and customers

 

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

May 2, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead Generation, LinkedIn Lead Generation, Outbound Lead Generation, Administrative Support, Customer Support, Customer Service,

INTERMEDIATE ★★

    Data EntrySocial Media ManagementSalesforce CRMMicrosoft OfficeGoogle Docs

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/10767299994
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Acer
  • Processor: Intel Core i5-1035G1
  • Operating System: Windows 11

All-inclusive Rate: USD $8.79/hr

Arvin

Candidate ID: 423953


ADVANCED

    Lead Generation, LinkedIn Lead Generation, Outbound Lead Generation, Administrative Support...

INTERMEDIATE

    Data Entry, Social Media Management, Salesforce CRM, Microsoft Office...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Ben has been working since 2010 in different industries mostly in the BPO industry. He was a Customer Service Support Representative, Data Specialist, Sales Development Representative, Virtual Assistant, and Customer Support Operator.
  • He was previously promoted to Team Leader and supervised a team.
  • He is competent in providing support to the following:
    • Customer Service - calls, email and chat
    • Email Management
    • Appointment Setting
    • Lead Generation
    • Telemarketing
    • Data Management
    • Management roles (e.g. Team Leader)
    • Administrative tasks
  • He is proficient in using the following tools:
    • Amdocs
    • Salesforce
    • Google Spreadsheets
    • LinkedIn Sales Navigator
    • Avaya Phone System
    • Jira
    • Trello
    • Zenoti
    • Slack
    • MS Office
  • He is available to start by April 22 as he is currently working full-time.
Predictive Index Behavioral Profile - Operator

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Arvin will work within those standards to ensure repeated successes and high-quality results. He has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. 

Employment History

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2010 to June 2011 (7 Months)

Duties and Responsibilities:

  • Provide clear and concise solutions/ instructions to customers

Technical/Customer Service Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2011 to November 2014 (40 Months)

Duties and Responsibilities:

  • Knowledge in providing instructions through the process provided by the client, making sure that the customer understands the procedures by giving clear and concise instructions.
  • Knowledge in handling billing and other general concerns of the customers.
  • Reading the ledger, explaining subscriptions, etc. in a concise and helpful manner.

Team Leader

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2014 to September 2017 (33 Months)

Duties and Responsibilities:

  • With years of experience in Technical Support and Customer Service, knowledge in handling people in terms of the following:
  • Ensure that employees follow the company’s policies and procedures
  • Manage individual and team scorecard per month Monitor, assess, and provide feedback about employee's performance
  • Handle Escalations

Data Specialist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

October 2017 to February 2019 (15 Months)

Duties and Responsibilities:

  • Knowledge in scrutinizing information or reports through data analysis tools like Microsoft Excel, updating statistics related to the company’s revenue, transforming raw data for lead generation mailers.

Sales Development Representative

Industry:

Law / Legal

Employment Period:

February 2019 to September 2020 (19 Months)

Duties and Responsibilities:

  • Work closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities in accordance with approved sales management guidelines.
  • Prospect for new business through a high volume of cold calling and following up with prospects as previously identified.
  • Identify qualified prospects and navigate company structures to identify key decision makers and influencers.
  • Keep accurate records in our CRM and build client profiles by updating client information and managing sensitive client and prospect data.

Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2020 to July 2022 (21 Months)

Duties and Responsibilities:

  • Social Media Manager
  • Customer Service
  • Admin Tasks
  • Lead Generation

Customer Support Operator

Industry:

Sports

Employment Period:

November 2022 to July 2024 (20 Months)

Duties and Responsibilities:

November 2022 - present
  • Collaborate with esports tournament organizers to ensure content is correctly set up for GRID to collect data
  • Communicate with clients, answering questions and solving issues where required
  • Help improve the GRID product suite based on customer feedback and defects you’ve identified
  • Record data quality issues and process issues
  • Take responsibility for daily customer relations to support GRID’s vision of providing unparalleled world-class customer service and support, including interacting with customers and answering customer inquiries or issues via email, live chat (Slack, Skype, Discord, Teams)
  • Expand on game and GRID product knowledge to improve our service quality
  • Contribute daily to our knowledge base to share your knowledge with grid employees, partners, and customers

 

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

May 2, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead Generation, LinkedIn Lead Generation, Outbound Lead Generation, Administrative Support, Customer Support, Customer Service,

INTERMEDIATE ★★

    Data EntrySocial Media ManagementSalesforce CRMMicrosoft OfficeGoogle Docs

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/10767299994
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Acer
  • Processor: Intel Core i5-1035G1
  • Operating System: Windows 11

All-inclusive Rate: USD $6.77/hr

Miguel

Candidate ID: 423531


ADVANCED

    Academic Research, Market analysis, Market Research, Product Analysis...

INTERMEDIATE

    Academic Writing, Written Communication, Writing...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.77 per hour or $USD 586.81 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Miguel has been into market research since 2013 and has been into technical reports and marketing engagements.
  • He had handled a team of researchers who in turns deal with consumer-targeted research.
  • As part of his responsibilities, he was creating and managing content for marketing and sales which involves product positioning with the end goal of sales conversion.
  • He is ready to start with at least a week's notice.

Employment History

Verification Specialist for Employment and Educational History

Industry:

Human Resources Management / Consulting

Employment Period:

July 2014 to April 2015 (9 Months)

Duties and Responsibilities:

  • Responsible for providing first hand Employment and Educational Background Checks viaphone calls as well as conducting Personality Background Checks.

Executive Assistant to the Executive Director

Industry:

Government / Defence

Employment Period:

April 2015 to September 2015 (5 Months)

Duties and Responsibilities:

  • Responsible for providing logistical assistance with the Executive Director in regards to affairs involving Administrative management and Coordination with entities of interest and importance

Cofounder and Director of Operations

Industry:

Human Resources Management / Consulting

Employment Period:

August 2015 to September 2016 (13 Months)

Duties and Responsibilities:

  • Responsible for providing Administrative Supervision and management of Human Resources as well as assessment and recruitment of Project Personnel.

Process Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2018 to October 2018 (1 Months)

Duties and Responsibilities:

  • Responsible for conducting Market Research Endeavors, Market Profile analysis and Data processing.
General Responsibilities:
  • Responsible for Conducting Market Profile Analysis on Unifying trends affecting the Reception of E-Learning Technology
  • Assessing the General Challenges and Aspects that Contribute to the Decision Making Factors involved with purchasing E-Learning Materials
  • Obtaining Market Intelligence and identifying Needs Assessment Areas of Concern for upcoming Products and Concepts

Research Manager

Industry:

Consumer Products / FMCG

Employment Period:

November 2019 to February 2020 (3 Months)

Duties and Responsibilities:

  • Responsible for conducting research endeavors through App generated surveys and handling
  • Data Analysis for the selected client.
General Responsibilities:
  • Survey Generation and Distribution
  • Data Processing
  • Product Insights
  • Product Positioning

Research Associate

Industry:

Employment Period:

October 2018 to November 2019 (13 Months)

Duties and Responsibilities:

  • Responsible for collating and processing the following Data Groups
  • Financial Aid Data utilized by Client Institutions
  • Institutional Profiles
  • Student Body Demographics.
  • Contact Information

Sales Account Executive

Industry:

Employment Period:

January 2021 to June 2021 (5 Months)

Duties and Responsibilities:

  • Responsible for conducting direct sales, lead engagement and account management
General Responsibilities:
  • Sales Opening
  • Sales Closing
  • Order Processing
  • Account Management

Education History

Field of Study:

Social Science/Sociology

Major:

Anthropology

Graduation Date:

April 1, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Academic Research, Market analysis, Market Research, Product Analysis,

INTERMEDIATE ★★

    Academic WritingWritten CommunicationWriting

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result: Download: 12.05, Upload: 25.17
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel Core i5 7200 u
  • Operating System: Windows 10

All-inclusive Rate: USD $6.77/hr

Miguel

Candidate ID: 423531


ADVANCED

    Academic Research, Market analysis, Market Research, Product Analysis...

INTERMEDIATE

    Academic Writing, Written Communication, Writing...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.77 per hour or $USD 586.81 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Miguel has been into market research since 2013 and has been into technical reports and marketing engagements.
  • He had handled a team of researchers who in turns deal with consumer-targeted research.
  • As part of his responsibilities, he was creating and managing content for marketing and sales which involves product positioning with the end goal of sales conversion.
  • He is ready to start with at least a week's notice.

Employment History

Verification Specialist for Employment and Educational History

Industry:

Human Resources Management / Consulting

Employment Period:

July 2014 to April 2015 (9 Months)

Duties and Responsibilities:

  • Responsible for providing first hand Employment and Educational Background Checks viaphone calls as well as conducting Personality Background Checks.

Executive Assistant to the Executive Director

Industry:

Government / Defence

Employment Period:

April 2015 to September 2015 (5 Months)

Duties and Responsibilities:

  • Responsible for providing logistical assistance with the Executive Director in regards to affairs involving Administrative management and Coordination with entities of interest and importance

Cofounder and Director of Operations

Industry:

Human Resources Management / Consulting

Employment Period:

August 2015 to September 2016 (13 Months)

Duties and Responsibilities:

  • Responsible for providing Administrative Supervision and management of Human Resources as well as assessment and recruitment of Project Personnel.

Process Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2018 to October 2018 (1 Months)

Duties and Responsibilities:

  • Responsible for conducting Market Research Endeavors, Market Profile analysis and Data processing.
General Responsibilities:
  • Responsible for Conducting Market Profile Analysis on Unifying trends affecting the Reception of E-Learning Technology
  • Assessing the General Challenges and Aspects that Contribute to the Decision Making Factors involved with purchasing E-Learning Materials
  • Obtaining Market Intelligence and identifying Needs Assessment Areas of Concern for upcoming Products and Concepts

Research Manager

Industry:

Consumer Products / FMCG

Employment Period:

November 2019 to February 2020 (3 Months)

Duties and Responsibilities:

  • Responsible for conducting research endeavors through App generated surveys and handling
  • Data Analysis for the selected client.
General Responsibilities:
  • Survey Generation and Distribution
  • Data Processing
  • Product Insights
  • Product Positioning

Research Associate

Industry:

Employment Period:

October 2018 to November 2019 (13 Months)

Duties and Responsibilities:

  • Responsible for collating and processing the following Data Groups
  • Financial Aid Data utilized by Client Institutions
  • Institutional Profiles
  • Student Body Demographics.
  • Contact Information

Sales Account Executive

Industry:

Employment Period:

January 2021 to June 2021 (5 Months)

Duties and Responsibilities:

  • Responsible for conducting direct sales, lead engagement and account management
General Responsibilities:
  • Sales Opening
  • Sales Closing
  • Order Processing
  • Account Management

Education History

Field of Study:

Social Science/Sociology

Major:

Anthropology

Graduation Date:

April 1, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Academic Research, Market analysis, Market Research, Product Analysis,

INTERMEDIATE ★★

    Academic WritingWritten CommunicationWriting

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result: Download: 12.05, Upload: 25.17
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel Core i5 7200 u
  • Operating System: Windows 10

All-inclusive Rate: USD $9.80/hr

Marlon

Candidate ID: 423413


ADVANCED

    WordPress, HTML, jQuery, CSS...

INTERMEDIATE

    AngularJS, React.js, Laravel, Node.JS...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • He has a total of 7 years of experience in WordPress, PHP, HTML, and CSS
  • He is proficient in these languages: PHP, HTML, JavaScript, CSS, jQuery, MySQL, WordPress, CodeIgniter,
  • He has 2 years of experience in  maintaining WordPress websites for clients
  • He can start immediately.

Employment History

Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

September 2019 to November 2019 (2 Months)

Duties and Responsibilities:

  • Creating custom functionality of clients website
  • Helping in maintaining WordPress websites

Web Developer

Industry:

Education

Employment Period:

September 2019 to November 2019 (2 Months)

Duties and Responsibilities:

  •  Creating feature of the student portal
  • Helping in maintaining WordPress websites
  • Creating a prototype of the mobile app version of the student portal

Software Engineer

Industry:

Others

Employment Period:

September 2020 to November 2020 (2 Months)

Duties and Responsibilities:

  • Fixing bugs and errors of their HRIS system
  • Maintaining WordPress websites of clients

WordPress Implementer

Industry:

Computer / Information Technology (Software)

Employment Period:

December 2020 to June 2021 (6 Months)

Duties and Responsibilities:

  • Plugin configuration of app configurations to firebase and iOS in apps store
  • Creating builds for iOS and Android app
  • Reports bugs and errors to project managers

Computer Programmer II

Industry:

Government / Defence

Employment Period:

August 2021 to December 2021 (3 Months)

Duties and Responsibilities:

Creating new Feature of the existing Learning Management System

Systems Developer II

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2022 to February 2023 (5 Months)

Duties and Responsibilities:

Maintenance,of existing systems Adding new feature to the existing inhouse web Applications

Education History

Field of Study:

Computer Science/Information Technology

Major:

Web Development

Graduation Date:

May 2, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    WordPress, HTML, jQuery, CSS, Twitter Bootstrap, JavaScript, MySQL, Elementor,

INTERMEDIATE ★★

    AngularJSReact.jsLaravelNode.JS

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 19.04, Upload: 2.18
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Gigabyte
  • Processor: ryzen 7
  • Operating System: Windows 11

All-inclusive Rate: USD $9.80/hr

Marlon

Candidate ID: 423413


ADVANCED

    WordPress, HTML, jQuery, CSS...

INTERMEDIATE

    AngularJS, React.js, Laravel, Node.JS...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • He has a total of 7 years of experience in WordPress, PHP, HTML, and CSS
  • He is proficient in these languages: PHP, HTML, JavaScript, CSS, jQuery, MySQL, WordPress, CodeIgniter,
  • He has 2 years of experience in  maintaining WordPress websites for clients
  • He can start immediately.

Employment History

Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

September 2019 to November 2019 (2 Months)

Duties and Responsibilities:

  • Creating custom functionality of clients website
  • Helping in maintaining WordPress websites

Web Developer

Industry:

Education

Employment Period:

September 2019 to November 2019 (2 Months)

Duties and Responsibilities:

  •  Creating feature of the student portal
  • Helping in maintaining WordPress websites
  • Creating a prototype of the mobile app version of the student portal

Software Engineer

Industry:

Others

Employment Period:

September 2020 to November 2020 (2 Months)

Duties and Responsibilities:

  • Fixing bugs and errors of their HRIS system
  • Maintaining WordPress websites of clients

WordPress Implementer

Industry:

Computer / Information Technology (Software)

Employment Period:

December 2020 to June 2021 (6 Months)

Duties and Responsibilities:

  • Plugin configuration of app configurations to firebase and iOS in apps store
  • Creating builds for iOS and Android app
  • Reports bugs and errors to project managers

Computer Programmer II

Industry:

Government / Defence

Employment Period:

August 2021 to December 2021 (3 Months)

Duties and Responsibilities:

Creating new Feature of the existing Learning Management System

Systems Developer II

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2022 to February 2023 (5 Months)

Duties and Responsibilities:

Maintenance,of existing systems Adding new feature to the existing inhouse web Applications

Education History

Field of Study:

Computer Science/Information Technology

Major:

Web Development

Graduation Date:

May 2, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    WordPress, HTML, jQuery, CSS, Twitter Bootstrap, JavaScript, MySQL, Elementor,

INTERMEDIATE ★★

    AngularJSReact.jsLaravelNode.JS

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 19.04, Upload: 2.18
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Gigabyte
  • Processor: ryzen 7
  • Operating System: Windows 11

All-inclusive Rate: USD $8.79/hr

Crisane

Candidate ID: 423402


ADVANCED

    NetSuite, Microsoft Dynamics, Medical Informatics, Medical Records Research...

INTERMEDIATE

    Customer Handling, Customer Service, Leadership, Problem solving...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Crisane has been working since 2014 in the field of Medical and Architectural industry. 
  • She gained experience in virtual assistance, administrative support, email management, customer service, handling documents, order processing, purchase orders, and paper works.
  • She also knows how to create quotations. Not in products but more on services. 
  • She worked with companies that cater to clients in Australia. 
  • She has used tools such as Netsuite and web base CRM.
  • She is working part-time (flexible) and can start ASAP for another client. 

Employment History

HMO Staff

Industry:

Healthcare / Medical

Employment Period:

January 2014 to January 2015 (12 Months)

Duties and Responsibilities:

HMO CLERK DUTIES:
  • Maintain the internal order and arrangement of the patient’s medical record.
  • Release/issue letter of authorization, secure approval and completing insurance and other medical forms.
  • Encode all patients’ request on hospital system.
  • Perform tasks such as answering phone calls, attends HMO’s and patient’s queries, verifying information and schedule of special procedure.
  • Perform call-out HMO provider for verification and approval of the said request of the Doctor for confirmation of the Diagnosis or request.
  • Sort doctor’s consultation forms.
  • Sort and Log all Professional fees.
  • Act as a medical secretary.
  • Perform other related duties, as necessary.
  • Act as a medical secretary.
  • Perform other related duties, as necessary.

Senior Receptionist and Admitting Staff, HMO Clerk, Medical Secretary

Industry:

Healthcare / Medical

Employment Period:

April 2015 to May 2016 (13 Months)

Duties and Responsibilities:

HMO CLERK DUTIES:
  • Maintain the internal order and arrangement of the patient’s medical record.
  • Release/issue letter of authorization, secure approval and completing insurance and other medical forms.
  • Encode all patients’ request on hospital system.
  • Perform tasks such as answering phone calls, attends HMO’s and patient’s queries, verifying information and schedule of special procedure.
  • Perform call-out HMO provider for verification and approval of the said request of the Doctor for confirmation of the Diagnosis or request.
  • Sort doctor’s consultation forms.
  • Sort and Log all Professional fees.
  • Act as a medical secretary.
  • Perform other related duties, as necessary.
  • Act as a medical secretary.
  • Perform other related duties, as necessary.
MEDICAL RECEPTIONIST DUTIES:
  • Responsible for basic clerical task, answering phones, greeting patients and visitors.
  • Schedule appointment in a professional and timely manner.
  • Paging patient’s relative, co-worker, clients and, hospital codes.
  • Gather patient’s data.
  • Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
  • Make sure the reception area is clean and orderly.
ADMITTING STAFF DUTIES:
  • Process the paperwork of each patient that needs to complete prior to being examined or admitted.
  • Greet patients and answers inquiry about their medical ailments and confirm prescheduled procedures.
  • Collect basic patient information; verify the information that already in the computer for the patient.
  • Inspect the forms to ensure each has a signature and makes copies of each form for the patient.
  • Describe hospital rules, such as visiting hours, and the billing process, such as when payments are due.
  • Prepare to have a patient’s jewelry or other valuable items placed in secure storage while the patient is in the hospital.
  • Call the nursing unit to transfer patient to nursing care.
  • Electronically scan the signed forms, attaches them to the patient’s record in the computer and neatly files the original signed forms.
  • Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
MEDICAL SECRETARY DUTIES:
  • Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI’s, CT scans, etc.
  • Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
  • Produce information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
  • Provide historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
  • Generate revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders.
  • Secure information by completing database back-ups.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
  • Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs

Admitting Staff

Industry:

Healthcare / Medical

Employment Period:

June 2016 to August 2017 (14 Months)

Duties and Responsibilities:

  • Process the paperwork of each patient that needs to complete prior to being examined or admitted.
  • Greet patients and answers inquiry about their medical ailments and confirm prescheduled procedures.
  • Collect basic patient information; verify the information that already in the computer for the patient.
  • Inspect the forms to ensure each has a signature and makes copies of each form for the patient.
  • Describe hospital rules, such as visiting hours, and the billing process, such as when payments are due.
  • Prepare to have a patient’s jewelry or other valuable items placed in secure storage while the patient is in the hospital.
  • Call the nursing unit to transfer patient to nursing care.
  • Electronically scan the signed forms, attaches them to the patient’s record in the computer and neatly files the original signed forms.
  • Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
  • Filling up and releasing Death Certificate for expired patients in the hospital and Dead-on Arrival patient’s (case to case basis).

Administrative Assistant

Industry:

Banking / Financial Services

Employment Period:

November 2017 to December 2018 (13 Months)

Duties and Responsibilities:

  • Creating profile and updating accurate information of prospects and clients on the CRM (Microsoft Dynamics 365, Morningstar Office, and Campaign Monitor) and certain bank websites.
  • Generating quarterly reports, snapshots, and creating portfolios in Morningstar Office.
  • Run cash reports and statements from certain bank websites; rename and save them on Dropbox.
  • Creating client application forms thru Nitro Pro 12 and Formaliti.
  • Saving sent scanned files, sorting, and renaming documents in Dropbox.
  • Creating cash reports thru excel.
  • Creating Last Will and Testament, Power of Attorney, and Advance Health Care Directives.
  • Update the Manager daily tracker.
  • Populating information of clients on the company, investment, and insurance forms.
  • Secure client requirements for investment and bank applications.
  • Mark and check Manager's calendar for daily appointment.
  • Use of database search such as: OFAC analyzer and Dow Jones.
  • Edit/update manager’s paperwork.
  • Maintain various files, logs and tracking systems.
  • Creating internal/external correspondence using Microsoft Office products (Excel, PowerPoint, Word, etc.) and Nitro Pro 12, as well as correspondence and/or log activities in client management system.
  • Adding new clients on manager’s LinkedIn profile.
  • Utilization of outlook skype for business, Gmail, and skype. Also, Lawdepot, zoom, and NOLO.
  • Compile client data and research.

Administrative Assitant

Industry:

Construction / Building / Engineering

Employment Period:

January 2019 to July 2021 (30 Months)

Duties and Responsibilities:

  • Searching projects on estimateone, bidcontender, and Cordell.
  • Emailing builders and architects to express interest to quote with the projects.
  • Communicating with builders and architects thru email and calls (Microsoft teams).
  • Creating job tenders.
  • Creating quotations.
  •  Marks out skylight, roof access hatch, glass roof on floor plans.
  • Pricing Custom products using their own calculators for skylights, domes, glass, metals, and given discount (if available).
  • Reporting Building Sustainability Index to the estimating team.
  • Summarizing quantity, quality, and type of skylights, roof, and glasses needed. Also, Building Sustainability Index (BASIX), to the estimating team.
  • Emailing customers their quotations, purchase orders, and invoices.
  • Acknowledging orders thru email.
  • Monitoring updates on the tender (from Estimate One, bidcontender, and Cordell) and report to the estimators, consultants, and managers.
  • Creating profile and updating information of prospects and clients on the CRM (Magento and NetSuite).
  • Processing web applications (verify, updating CRM, emailing customers).
  • Created and updating prospect list (Builders, Roofers, Carpenters, Skylight installers and sellers, hardware, and building material stores).
  • Answering enquiries thru email.
  • Filling in drawing forms with measurements and then send to customer to confirm/update.
  • Creating NetSuite manuals/guide.
  • Creating daily sales stats (including phone calls, incoming emails, and appointments).
  • Creating monthly reports for sales.

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

April 1, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    NetSuite, Microsoft Dynamics, Medical Informatics, Medical Records Research, Medical Transcription, Data Entry, Data Encoding, Communication Skills, Contract management,

INTERMEDIATE ★★

    Customer Handling, Customer Service, Leadership, Problem solvingAdministrative SkillsAdministrative SupportEmail managementGoogle Apps

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Asus
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

Crisane

Candidate ID: 423402


ADVANCED

    NetSuite, Microsoft Dynamics, Medical Informatics, Medical Records Research...

INTERMEDIATE

    Customer Handling, Customer Service, Leadership, Problem solving...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Crisane has been working since 2014 in the field of Medical and Architectural industry. 
  • She gained experience in virtual assistance, administrative support, email management, customer service, handling documents, order processing, purchase orders, and paper works.
  • She also knows how to create quotations. Not in products but more on services. 
  • She worked with companies that cater to clients in Australia. 
  • She has used tools such as Netsuite and web base CRM.
  • She is working part-time (flexible) and can start ASAP for another client. 

Employment History

HMO Staff

Industry:

Healthcare / Medical

Employment Period:

January 2014 to January 2015 (12 Months)

Duties and Responsibilities:

HMO CLERK DUTIES:
  • Maintain the internal order and arrangement of the patient’s medical record.
  • Release/issue letter of authorization, secure approval and completing insurance and other medical forms.
  • Encode all patients’ request on hospital system.
  • Perform tasks such as answering phone calls, attends HMO’s and patient’s queries, verifying information and schedule of special procedure.
  • Perform call-out HMO provider for verification and approval of the said request of the Doctor for confirmation of the Diagnosis or request.
  • Sort doctor’s consultation forms.
  • Sort and Log all Professional fees.
  • Act as a medical secretary.
  • Perform other related duties, as necessary.
  • Act as a medical secretary.
  • Perform other related duties, as necessary.

Senior Receptionist and Admitting Staff, HMO Clerk, Medical Secretary

Industry:

Healthcare / Medical

Employment Period:

April 2015 to May 2016 (13 Months)

Duties and Responsibilities:

HMO CLERK DUTIES:
  • Maintain the internal order and arrangement of the patient’s medical record.
  • Release/issue letter of authorization, secure approval and completing insurance and other medical forms.
  • Encode all patients’ request on hospital system.
  • Perform tasks such as answering phone calls, attends HMO’s and patient’s queries, verifying information and schedule of special procedure.
  • Perform call-out HMO provider for verification and approval of the said request of the Doctor for confirmation of the Diagnosis or request.
  • Sort doctor’s consultation forms.
  • Sort and Log all Professional fees.
  • Act as a medical secretary.
  • Perform other related duties, as necessary.
  • Act as a medical secretary.
  • Perform other related duties, as necessary.
MEDICAL RECEPTIONIST DUTIES:
  • Responsible for basic clerical task, answering phones, greeting patients and visitors.
  • Schedule appointment in a professional and timely manner.
  • Paging patient’s relative, co-worker, clients and, hospital codes.
  • Gather patient’s data.
  • Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
  • Make sure the reception area is clean and orderly.
ADMITTING STAFF DUTIES:
  • Process the paperwork of each patient that needs to complete prior to being examined or admitted.
  • Greet patients and answers inquiry about their medical ailments and confirm prescheduled procedures.
  • Collect basic patient information; verify the information that already in the computer for the patient.
  • Inspect the forms to ensure each has a signature and makes copies of each form for the patient.
  • Describe hospital rules, such as visiting hours, and the billing process, such as when payments are due.
  • Prepare to have a patient’s jewelry or other valuable items placed in secure storage while the patient is in the hospital.
  • Call the nursing unit to transfer patient to nursing care.
  • Electronically scan the signed forms, attaches them to the patient’s record in the computer and neatly files the original signed forms.
  • Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
MEDICAL SECRETARY DUTIES:
  • Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI’s, CT scans, etc.
  • Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
  • Produce information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
  • Provide historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
  • Generate revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders.
  • Secure information by completing database back-ups.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
  • Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs

Admitting Staff

Industry:

Healthcare / Medical

Employment Period:

June 2016 to August 2017 (14 Months)

Duties and Responsibilities:

  • Process the paperwork of each patient that needs to complete prior to being examined or admitted.
  • Greet patients and answers inquiry about their medical ailments and confirm prescheduled procedures.
  • Collect basic patient information; verify the information that already in the computer for the patient.
  • Inspect the forms to ensure each has a signature and makes copies of each form for the patient.
  • Describe hospital rules, such as visiting hours, and the billing process, such as when payments are due.
  • Prepare to have a patient’s jewelry or other valuable items placed in secure storage while the patient is in the hospital.
  • Call the nursing unit to transfer patient to nursing care.
  • Electronically scan the signed forms, attaches them to the patient’s record in the computer and neatly files the original signed forms.
  • Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
  • Filling up and releasing Death Certificate for expired patients in the hospital and Dead-on Arrival patient’s (case to case basis).

Administrative Assistant

Industry:

Banking / Financial Services

Employment Period:

November 2017 to December 2018 (13 Months)

Duties and Responsibilities:

  • Creating profile and updating accurate information of prospects and clients on the CRM (Microsoft Dynamics 365, Morningstar Office, and Campaign Monitor) and certain bank websites.
  • Generating quarterly reports, snapshots, and creating portfolios in Morningstar Office.
  • Run cash reports and statements from certain bank websites; rename and save them on Dropbox.
  • Creating client application forms thru Nitro Pro 12 and Formaliti.
  • Saving sent scanned files, sorting, and renaming documents in Dropbox.
  • Creating cash reports thru excel.
  • Creating Last Will and Testament, Power of Attorney, and Advance Health Care Directives.
  • Update the Manager daily tracker.
  • Populating information of clients on the company, investment, and insurance forms.
  • Secure client requirements for investment and bank applications.
  • Mark and check Manager's calendar for daily appointment.
  • Use of database search such as: OFAC analyzer and Dow Jones.
  • Edit/update manager’s paperwork.
  • Maintain various files, logs and tracking systems.
  • Creating internal/external correspondence using Microsoft Office products (Excel, PowerPoint, Word, etc.) and Nitro Pro 12, as well as correspondence and/or log activities in client management system.
  • Adding new clients on manager’s LinkedIn profile.
  • Utilization of outlook skype for business, Gmail, and skype. Also, Lawdepot, zoom, and NOLO.
  • Compile client data and research.

Administrative Assitant

Industry:

Construction / Building / Engineering

Employment Period:

January 2019 to July 2021 (30 Months)

Duties and Responsibilities:

  • Searching projects on estimateone, bidcontender, and Cordell.
  • Emailing builders and architects to express interest to quote with the projects.
  • Communicating with builders and architects thru email and calls (Microsoft teams).
  • Creating job tenders.
  • Creating quotations.
  •  Marks out skylight, roof access hatch, glass roof on floor plans.
  • Pricing Custom products using their own calculators for skylights, domes, glass, metals, and given discount (if available).
  • Reporting Building Sustainability Index to the estimating team.
  • Summarizing quantity, quality, and type of skylights, roof, and glasses needed. Also, Building Sustainability Index (BASIX), to the estimating team.
  • Emailing customers their quotations, purchase orders, and invoices.
  • Acknowledging orders thru email.
  • Monitoring updates on the tender (from Estimate One, bidcontender, and Cordell) and report to the estimators, consultants, and managers.
  • Creating profile and updating information of prospects and clients on the CRM (Magento and NetSuite).
  • Processing web applications (verify, updating CRM, emailing customers).
  • Created and updating prospect list (Builders, Roofers, Carpenters, Skylight installers and sellers, hardware, and building material stores).
  • Answering enquiries thru email.
  • Filling in drawing forms with measurements and then send to customer to confirm/update.
  • Creating NetSuite manuals/guide.
  • Creating daily sales stats (including phone calls, incoming emails, and appointments).
  • Creating monthly reports for sales.

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

April 1, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    NetSuite, Microsoft Dynamics, Medical Informatics, Medical Records Research, Medical Transcription, Data Entry, Data Encoding, Communication Skills, Contract management,

INTERMEDIATE ★★

    Customer Handling, Customer Service, Leadership, Problem solvingAdministrative SkillsAdministrative SupportEmail managementGoogle Apps

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Asus
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $12.82/hr

Marvin

Candidate ID: 423251


ADVANCED

    Audio Editing, Audio Production, SEO Writing, Video Editing...

INTERMEDIATE

    Content Writing, Content Editing, Blogging, Video Production...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.81 per hour or $USD 1023.88 per month

Remote Staff Recruiter Comments

  • Alec is an Information Technology graduate and developed a knack in mobile app development after finishing university.
  • He had a substantial background and knowledge on releasing of mobile applications through requirements gathering, code change,testing, peer reviewing and change request submission.
  • He likewise started freelance writing since 2015 and ever since created articles for various markets such as business, finance, trading and technology. He also had affiliate marketing experience.
  • As a content creator, he was able to write SEO-friendly articles. He also produced over 200 articles for his clients involving crowdfunding, gaming and business.
  • He currently is taking an online course for Web Stack Development as this is another passion that he would love to pursue.
  • Alec has been active in the YouTube community since 2009, during which time he has edited more than 500 videos for both his personal channels and various clients. Initially focusing on music, stock/crypto trading, and gaming content, he has since broadened his expertise to include producing videos for entrepreneurs, startups, and content marketing agencies.
  • His specialization lies in crafting videos tailored for podcasting, marketing, fitness, and real estate sectors.
  • CapCut is his preferred tool as a video editor.
  • He is available to work after a week's notice.
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors
  • Drive to protect the company against risk by doing things in general accordance with established standards.
  • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
  • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Marvin Alec will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Marvin Alec is unselfish, motivated by a strong sense of duty. Derives satisfaction from doing good work for the company or the team, and values recognition of their dedication and specialized skill. Cautious; takes work responsibilities very seriously. Does things the established or conventional way, and will make changes only when convinced, with hard evidence, that the new way will be better. In rolling out new changes, Marvin Alec will be very tactical, thinking through exactly how it should be done, creating a complete plan, and having solutions to possible pitfalls. Decisions will be equally well thought-out.
 

Employment History

Junior Engineer

Industry:

Computer / Information Technology (Software)

Employment Period:

May 2013 to June 2015 (25 Months)

Duties and Responsibilities:

  • Customized and maintained built-in multimedia features and applications of various Android smartphones and tablets through requirements gathering, code change, testing, peer reviewing and change request submission.
  • Provided technical documentation for Samsung's Camera app and framework through UML diagrams

Mobile App Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2015 to July 2017 (25 Months)

Duties and Responsibilities:

  • Responsible for building and monitoring Android mobile app releases using Git
  • Experience in consuming RESTful Web API's using Android Query and Retrofit
  • Experience in creating requirement specification documents and UML diagrams

Full-Stack Content Creator (Present)

Industry:

Others

Employment Period:

January 2015 to February 2025 (121 Months)

Duties and Responsibilities:

  • I handle my personal YouTube, Facebook & Instagram content and have produced over 500 videos since 2011
    • Oppa Lec (Music, Tech, Gaming) - 2018 to 2025
    •  Alex Corner (Music, Spotify) - 2011 to 2023 
    • The Trading Comedy (Financial Markets) - 2018 to 2021
  • I also run a weekly Substack newsletter where I share my thoughts as a full-stack content creator

Marketing Writer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to October 2024 (38 Months)

Duties and Responsibilities:

  • I copyedit over 100 newsletters, deal days, and other email marketing content for startups using AI tools such as ChatGPT to attract high-net-worth investors.

Technical Marketing Writer

Industry:

Computer / Information Technology (Software)

Employment Period:

October 2022 to May 2023 (7 Months)

Duties and Responsibilities:

  • I produced technical blogs about the Caspio low-code platform (tech tips, thought leadership) and assisted in landing page optimization for the website.

Freelance Senior Video Editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

December 2023 to October 2024 (10 Months)

Duties and Responsibilities:

  • In charge of overseeing the video production process of diverse range of clients including editing and refining short-form video content. 
  • Collaborating with the creative team to develop compelling visual narratives.

End-to-End Short-Form Producer

Industry:

Entertainment / Media

Employment Period:

January 2024 to April 2025 (14 Months)

Duties and Responsibilities:

  • Brainstorm and oversee the entire production process for different podcast shows focusing more on short-form video content strategies.
Jan. 25 2024 - Feb. 27, 2025
Short-Form Video Editor
  • Create short-form videos across social media through a diverse range of podcast clients.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Java Programming

Graduation Date:

May 10, 2013

Located In:

Philippines

License and Certification: :

October 26, 2020

UCDavis (Coursera)

Google SEO Fundamentals

https://www.coursera.org/account/accomplishments/certificate/KFM7NGN2RY8Q


Skills

ADVANCED ★★★

    Audio EditingAudio ProductionSEO WritingVideo Editing

INTERMEDIATE ★★

    Content Writing, Content Editing, BloggingVideo ProductionVideo StreamingCanvaFigma

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14985091165
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Acer | Asus
  • Processor: Intel i7-7700HQ | Intel i5-1135G7 (Win 11)
  • Operating System: Windows 11

All-inclusive Rate: USD $12.82/hr

Marvin

Candidate ID: 423251


ADVANCED

    Audio Editing, Audio Production, SEO Writing, Video Editing...

INTERMEDIATE

    Content Writing, Content Editing, Blogging, Video Production...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.81 per hour or $USD 1023.88 per month

Remote Staff Recruiter Comments

  • Alec is an Information Technology graduate and developed a knack in mobile app development after finishing university.
  • He had a substantial background and knowledge on releasing of mobile applications through requirements gathering, code change,testing, peer reviewing and change request submission.
  • He likewise started freelance writing since 2015 and ever since created articles for various markets such as business, finance, trading and technology. He also had affiliate marketing experience.
  • As a content creator, he was able to write SEO-friendly articles. He also produced over 200 articles for his clients involving crowdfunding, gaming and business.
  • He currently is taking an online course for Web Stack Development as this is another passion that he would love to pursue.
  • Alec has been active in the YouTube community since 2009, during which time he has edited more than 500 videos for both his personal channels and various clients. Initially focusing on music, stock/crypto trading, and gaming content, he has since broadened his expertise to include producing videos for entrepreneurs, startups, and content marketing agencies.
  • His specialization lies in crafting videos tailored for podcasting, marketing, fitness, and real estate sectors.
  • CapCut is his preferred tool as a video editor.
  • He is available to work after a week's notice.
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors
  • Drive to protect the company against risk by doing things in general accordance with established standards.
  • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
  • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Marvin Alec will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Marvin Alec is unselfish, motivated by a strong sense of duty. Derives satisfaction from doing good work for the company or the team, and values recognition of their dedication and specialized skill. Cautious; takes work responsibilities very seriously. Does things the established or conventional way, and will make changes only when convinced, with hard evidence, that the new way will be better. In rolling out new changes, Marvin Alec will be very tactical, thinking through exactly how it should be done, creating a complete plan, and having solutions to possible pitfalls. Decisions will be equally well thought-out.
 

Employment History

Junior Engineer

Industry:

Computer / Information Technology (Software)

Employment Period:

May 2013 to June 2015 (25 Months)

Duties and Responsibilities:

  • Customized and maintained built-in multimedia features and applications of various Android smartphones and tablets through requirements gathering, code change, testing, peer reviewing and change request submission.
  • Provided technical documentation for Samsung's Camera app and framework through UML diagrams

Mobile App Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2015 to July 2017 (25 Months)

Duties and Responsibilities:

  • Responsible for building and monitoring Android mobile app releases using Git
  • Experience in consuming RESTful Web API's using Android Query and Retrofit
  • Experience in creating requirement specification documents and UML diagrams

Full-Stack Content Creator (Present)

Industry:

Others

Employment Period:

January 2015 to February 2025 (121 Months)

Duties and Responsibilities:

  • I handle my personal YouTube, Facebook & Instagram content and have produced over 500 videos since 2011
    • Oppa Lec (Music, Tech, Gaming) - 2018 to 2025
    •  Alex Corner (Music, Spotify) - 2011 to 2023 
    • The Trading Comedy (Financial Markets) - 2018 to 2021
  • I also run a weekly Substack newsletter where I share my thoughts as a full-stack content creator

Marketing Writer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to October 2024 (38 Months)

Duties and Responsibilities:

  • I copyedit over 100 newsletters, deal days, and other email marketing content for startups using AI tools such as ChatGPT to attract high-net-worth investors.

Technical Marketing Writer

Industry:

Computer / Information Technology (Software)

Employment Period:

October 2022 to May 2023 (7 Months)

Duties and Responsibilities:

  • I produced technical blogs about the Caspio low-code platform (tech tips, thought leadership) and assisted in landing page optimization for the website.

Freelance Senior Video Editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

December 2023 to October 2024 (10 Months)

Duties and Responsibilities:

  • In charge of overseeing the video production process of diverse range of clients including editing and refining short-form video content. 
  • Collaborating with the creative team to develop compelling visual narratives.

End-to-End Short-Form Producer

Industry:

Entertainment / Media

Employment Period:

January 2024 to April 2025 (14 Months)

Duties and Responsibilities:

  • Brainstorm and oversee the entire production process for different podcast shows focusing more on short-form video content strategies.
Jan. 25 2024 - Feb. 27, 2025
Short-Form Video Editor
  • Create short-form videos across social media through a diverse range of podcast clients.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Java Programming

Graduation Date:

May 10, 2013

Located In:

Philippines

License and Certification: :

October 26, 2020

UCDavis (Coursera)

Google SEO Fundamentals

https://www.coursera.org/account/accomplishments/certificate/KFM7NGN2RY8Q


Skills

ADVANCED ★★★

    Audio EditingAudio ProductionSEO WritingVideo Editing

INTERMEDIATE ★★

    Content Writing, Content Editing, BloggingVideo ProductionVideo StreamingCanvaFigma

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14985091165
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Acer | Asus
  • Processor: Intel i7-7700HQ | Intel i5-1135G7 (Win 11)
  • Operating System: Windows 11

All-inclusive Rate: USD $6.77/hr

Levilyn

Candidate ID: 422857


ADVANCED

    Customer Service, Administrative Support, Retention, Account Validation...

INTERMEDIATE

    Microsoft Office, CRM, Google Apps, Team Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.07 per hour or $USD 613.04 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Levi has over eight years of experience in customer service and one year of experience as an appointment setter Worked for a BPO company providing support to US-based customers having issues with their internet service
  • Promoted as team lead where she managed a team of fifteen customer service agents Conducted coaching, assessments, and feedback to team members Handled escalation calls transferred from level one agents She also worked as an in-house customer service representative for a US-based bank Assisted customers with their credit card applications and provided updates on the status of the application At her most recent job, she was an appointment setter for an insurance and forms management system company in the US
  • Contacted dental clinics offering product demos Send out product details and materials to interested prospects  Schedule interested leads/prospects with the sales team for a product demo
  • She is open to both part-time and full-time positions and is available to start immediately
Predictive Index Behavioral Profile - Collaborator

Strongest Behavior
  • Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.
  • Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
  • Generally takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.
Behavioral Summary

Levilyn is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


 

Employment History

Engagement Specialist

Industry:

Human Resources Management / Consulting

Employment Period:

July 2021 to February 2024 (30 Months)

Duties and Responsibilities:

  • Reaching out to prospect dental offices for Demo and possible Sale.
  • Updating database with new information.
  • Gathering important information needed on client's demo.
  • Sending emails to prospect clients and following up on their schedules.

Customer Service Representative II

Industry:

Banking / Financial Services

Employment Period:

September 2017 to December 2020 (39 Months)

Duties and Responsibilities:

  • Assisting customers on their credit card application.
  • Providing status of the credit card application.
  • Analyzing application for possible re-evaluation.

Account Supervisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2013 to April 2017 (48 Months)

Duties and Responsibilities:

  • Leads and manages the team to provide optimal execution of call center operations activities
  • Conducts performance management activities for team members supervised. Conducts timely planning, assessment, and feedback meetings as stipulated in the company's performance cycle.
  • Handles escalation calls from CSR's as, exercising discernment on whether or not individuals are capable of handling complex customer calls.
  • Prepares reports on top and bottom performers and cross-checks this with overall metrics for the account/program.
  • Brainstorms with fellow Team Leaders and the Operations Manager to discuss various issues/problems faced by their respective teams Customer Care

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2011 to April 2013 (26 Months)

Duties and Responsibilities:

  • Taking inbound call, assisting customer with their billing, basic technical issue, and ordering.
  • Passing KPI such as AHT, CSAT, Sales, NPS following company standard quality.
  • Performing critical thinking to resolve customer's reason for calling.

Education History

Field of Study:

Education/Teaching/Training

Major:

Business Teacher Education

Graduation Date:

May 4, 2007

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Administrative Support, Retention, Account Validation, Customer Handling, Appointment Setting, Outbound Appointment Setting, Inbound Calls,

INTERMEDIATE ★★

    Microsoft Office, CRMGoogle AppsTeam ManagementTraining and DevelopmentOutbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 17.95, Upload: 36.88
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel Core i5-4300M
  • Operating System: Windows 10

All-inclusive Rate: USD $6.77/hr

Levilyn

Candidate ID: 422857


ADVANCED

    Customer Service, Administrative Support, Retention, Account Validation...

INTERMEDIATE

    Microsoft Office, CRM, Google Apps, Team Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.07 per hour or $USD 613.04 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Levi has over eight years of experience in customer service and one year of experience as an appointment setter Worked for a BPO company providing support to US-based customers having issues with their internet service
  • Promoted as team lead where she managed a team of fifteen customer service agents Conducted coaching, assessments, and feedback to team members Handled escalation calls transferred from level one agents She also worked as an in-house customer service representative for a US-based bank Assisted customers with their credit card applications and provided updates on the status of the application At her most recent job, she was an appointment setter for an insurance and forms management system company in the US
  • Contacted dental clinics offering product demos Send out product details and materials to interested prospects  Schedule interested leads/prospects with the sales team for a product demo
  • She is open to both part-time and full-time positions and is available to start immediately
Predictive Index Behavioral Profile - Collaborator

Strongest Behavior
  • Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.
  • Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
  • Generally takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.
Behavioral Summary

Levilyn is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


 

Employment History

Engagement Specialist

Industry:

Human Resources Management / Consulting

Employment Period:

July 2021 to February 2024 (30 Months)

Duties and Responsibilities:

  • Reaching out to prospect dental offices for Demo and possible Sale.
  • Updating database with new information.
  • Gathering important information needed on client's demo.
  • Sending emails to prospect clients and following up on their schedules.

Customer Service Representative II

Industry:

Banking / Financial Services

Employment Period:

September 2017 to December 2020 (39 Months)

Duties and Responsibilities:

  • Assisting customers on their credit card application.
  • Providing status of the credit card application.
  • Analyzing application for possible re-evaluation.

Account Supervisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2013 to April 2017 (48 Months)

Duties and Responsibilities:

  • Leads and manages the team to provide optimal execution of call center operations activities
  • Conducts performance management activities for team members supervised. Conducts timely planning, assessment, and feedback meetings as stipulated in the company's performance cycle.
  • Handles escalation calls from CSR's as, exercising discernment on whether or not individuals are capable of handling complex customer calls.
  • Prepares reports on top and bottom performers and cross-checks this with overall metrics for the account/program.
  • Brainstorms with fellow Team Leaders and the Operations Manager to discuss various issues/problems faced by their respective teams Customer Care

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2011 to April 2013 (26 Months)

Duties and Responsibilities:

  • Taking inbound call, assisting customer with their billing, basic technical issue, and ordering.
  • Passing KPI such as AHT, CSAT, Sales, NPS following company standard quality.
  • Performing critical thinking to resolve customer's reason for calling.

Education History

Field of Study:

Education/Teaching/Training

Major:

Business Teacher Education

Graduation Date:

May 4, 2007

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Administrative Support, Retention, Account Validation, Customer Handling, Appointment Setting, Outbound Appointment Setting, Inbound Calls,

INTERMEDIATE ★★

    Microsoft Office, CRMGoogle AppsTeam ManagementTraining and DevelopmentOutbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 17.95, Upload: 36.88
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel Core i5-4300M
  • Operating System: Windows 10

All-inclusive Rate: USD $15.85/hr

Prince

Candidate ID: 422834


ADVANCED

    Appointment Setting, Lead Generation, Outbound Calling, Cold Calling...

INTERMEDIATE

    Email management, Calendar Management, Time Management, Web Service Development...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 13.83 per hour or $USD 1198.70 per month

Remote Staff Recruiter Comments

  • Prince Nel has more than 10 years of work experience in various fields. He worked in several BPOs, Sales and Recruitment Industries. Prince is proficient in the following skills:
    • B2B
    • Customer Support
    • Inbound and Outbound Sales
    • Lead Generation
    • Appointment Setting
    • Recruitment
    • Boolean Search
  • He is using the following tools:
    • Seamless.io
    • MS Dynamics
    • CRM
    • Sales Force
    • Zoom info
  • He can start ASAP for any part-time position.
 

Predictive Index Behavioral Profile - Altruist

predictiveindex.com/reference-profile/altruist/

Strongest Behaviors

  • Drive to protect the company against risk by doing things in general accordance with established standards.
  • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
  • Detail-oriented and helpful; works comfortably as part of a team and often checks work.
  • Relatively quick in connecting to others; reasonably open and sharing. Builds and leverages relationships to get work done.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Prince Nel is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Prince Nel gets along easily with a wide variety of people.


Employment History

Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2013 to May 2014 (8 Months)

Duties and Responsibilities:

  • Answered Inbound Calls and booked hotel, flight, and car reservations

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2013 to May 2014 (8 Months)

Duties and Responsibilities:

  • Responsible for assisting customers in processing their payment and sending them their ebill
  • Assisted Customers with refund requests when needed and escalated disputes in their bill to my Manager or team lead
  • Upsell customers with our plans that fit their monthly usage and budget
  • Educate customers regarding their usage and the charges in their bill
  • Assisted customers in troubleshooting their handsets
  • Created Job Orders for Internet service connections for Boutique businesses in Australia.

Tech Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2014 to January 2015 (8 Months)

Duties and Responsibilities:

  • Responsible for addressing and troubleshooting customers' concerns with their Windows PC/Laptop
  • Assisted customers in updating their Windows Software
  • Identified and reported bugs from the Windows software update to Microsoft Software Engineers
  • I contributed 90% Customer Satisfaction Rate consistently  to our team

Tech Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2015 to October 2016 (20 Months)

Duties and Responsibilities:

  • Responsible for addressing and troubleshooting customers' concerns with their Play Store account
  • Assisted customers with refund requests and account recovery when needed
  • Identified and reported bugs from the Play Store App to the play store developer.
  • I contributed 90% Customer Satisfaction Rate consistently  in our team.

Manager, Acquisitions and Partnerships

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2021 to August 2021 (1 Months)

Duties and Responsibilities:

  • Responsible for Account Management and Client Engagement
  • Developed and implemented more strategic and measurable department KPIs
  • Responsible for lead generation
  • Managed and mentored team of 10 full-time sales representative

Executive Recruiter

Industry:

Human Resources Management / Consulting

Employment Period:

July 2021 to October 2022 (14 Months)

Duties and Responsibilities:

  • Responsible for sourcing, screening, verifying, and reference checking candidates from Senior Level to Support roles in the IT, Public Accounting and Supply Chain field
  • Reach out to passive candidates and schedule Interviews with my Managing Director or Sr. Recruiter.
  • Served as a liaison between Sales and Recruitment
  • Conduct Interviews for Sr. Level Executive and Support roles
  • Do write ups for candidates and submit them to the client
  • Shortlist candidates and Input them in the CRM

Project Manager, Sales and Marketing

Industry:

Retail / Merchandise

Employment Period:

December 2016 to December 2019 (36 Months)

Duties and Responsibilities:

  • Led and implemented Sales and Marketing Initiatives and projects
  • Responsible for Administrative task such as Record Keeping, Bookkeeping and Customer Relations Management
  • Served as a liaison between Sales, Marketing, Suppliers, Customers and Investors
  • Responsible for the entire project management cycle, from Initiating and planning to executing and closing the process
  • Negotiated and Purchased items from big box retailers
  • Responsible for web development and partnership with eCommerce platforms in the Philippines such as Lazada and Shopee.
  • Created strategic Proposal to potential investors

Executive Recruiter

Industry:

Human Resources Management / Consulting

Employment Period:

December 2020 to May 2021 (5 Months)

Duties and Responsibilities:

  • Responsible for sourcing, screening, verifying, and reference checking candidates from Senior Level to Support roles in the IT, Public Accounting and Supply Chain field
  • Reach out to passive candidates
  • Served as a liaison between Sales and Recruitment
  • Conduct Interviews for Senior Level Executive and Support roles
  • Do write-ups for candidates and submit them to the client
  • Shortlist candidates and Input them in the CRM

Sales Account Executive

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2020 to June 2021 (16 Months)

Duties and Responsibilities:

  • Performed Outbound Sales, Appointment Setting, Lead Generation and Social Selling
  • Responsible for Account Management and Client Engagement
  • Updated and Input the Client information in the CRM
  • Conducted Discovery Call and send proposal to Qualified Clients
  • Conducted Research and Prospecting to find new clients and fill our sales pipeline.
  • Championed our services to clients and closed 5 accounts within 12 months.

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accounting

Graduation Date:

October 30, 2011

Located In:

Philippines

License and Certification: :

In this course, I did immersion in full cycle accountin


Skills

ADVANCED ★★★

    Appointment Setting, Lead Generation, Outbound Calling, Cold Calling, LinkedIn Marketing, LinkedIn Lead Generation, Facebook Ads, Social Media Marketing, Facebook Marketing, Analytical Skills, Problem solving, Presentations, CRM, VoIP, Recruiting, Executive search, Project Planning, Consultative Selling, B2B Lead Generation, B2B Marketing, B2B Telemarketing, Sourcing, Managerial Skills,

INTERMEDIATE ★★

    Email managementCalendar ManagementTime ManagementWeb Service DevelopmentAdministration

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15015444887
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: System Model HP Laptop 15s-eq3xxx
  • Processor: AMD Ryzen 5 5625U with Radeon Graphics, 2301 Mhz, 6 Core(s), 12 Logical Processor(s)
  • Operating System: Windows 10

All-inclusive Rate: USD $15.85/hr

Prince

Candidate ID: 422834


ADVANCED

    Appointment Setting, Lead Generation, Outbound Calling, Cold Calling...

INTERMEDIATE

    Email management, Calendar Management, Time Management, Web Service Development...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 13.83 per hour or $USD 1198.70 per month

Remote Staff Recruiter Comments

  • Prince Nel has more than 10 years of work experience in various fields. He worked in several BPOs, Sales and Recruitment Industries. Prince is proficient in the following skills:
    • B2B
    • Customer Support
    • Inbound and Outbound Sales
    • Lead Generation
    • Appointment Setting
    • Recruitment
    • Boolean Search
  • He is using the following tools:
    • Seamless.io
    • MS Dynamics
    • CRM
    • Sales Force
    • Zoom info
  • He can start ASAP for any part-time position.
 

Predictive Index Behavioral Profile - Altruist

predictiveindex.com/reference-profile/altruist/

Strongest Behaviors

  • Drive to protect the company against risk by doing things in general accordance with established standards.
  • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
  • Detail-oriented and helpful; works comfortably as part of a team and often checks work.
  • Relatively quick in connecting to others; reasonably open and sharing. Builds and leverages relationships to get work done.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Prince Nel is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Prince Nel gets along easily with a wide variety of people.


Employment History

Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2013 to May 2014 (8 Months)

Duties and Responsibilities:

  • Answered Inbound Calls and booked hotel, flight, and car reservations

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2013 to May 2014 (8 Months)

Duties and Responsibilities:

  • Responsible for assisting customers in processing their payment and sending them their ebill
  • Assisted Customers with refund requests when needed and escalated disputes in their bill to my Manager or team lead
  • Upsell customers with our plans that fit their monthly usage and budget
  • Educate customers regarding their usage and the charges in their bill
  • Assisted customers in troubleshooting their handsets
  • Created Job Orders for Internet service connections for Boutique businesses in Australia.

Tech Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2014 to January 2015 (8 Months)

Duties and Responsibilities:

  • Responsible for addressing and troubleshooting customers' concerns with their Windows PC/Laptop
  • Assisted customers in updating their Windows Software
  • Identified and reported bugs from the Windows software update to Microsoft Software Engineers
  • I contributed 90% Customer Satisfaction Rate consistently  to our team

Tech Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2015 to October 2016 (20 Months)

Duties and Responsibilities:

  • Responsible for addressing and troubleshooting customers' concerns with their Play Store account
  • Assisted customers with refund requests and account recovery when needed
  • Identified and reported bugs from the Play Store App to the play store developer.
  • I contributed 90% Customer Satisfaction Rate consistently  in our team.

Manager, Acquisitions and Partnerships

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2021 to August 2021 (1 Months)

Duties and Responsibilities:

  • Responsible for Account Management and Client Engagement
  • Developed and implemented more strategic and measurable department KPIs
  • Responsible for lead generation
  • Managed and mentored team of 10 full-time sales representative

Executive Recruiter

Industry:

Human Resources Management / Consulting

Employment Period:

July 2021 to October 2022 (14 Months)

Duties and Responsibilities:

  • Responsible for sourcing, screening, verifying, and reference checking candidates from Senior Level to Support roles in the IT, Public Accounting and Supply Chain field
  • Reach out to passive candidates and schedule Interviews with my Managing Director or Sr. Recruiter.
  • Served as a liaison between Sales and Recruitment
  • Conduct Interviews for Sr. Level Executive and Support roles
  • Do write ups for candidates and submit them to the client
  • Shortlist candidates and Input them in the CRM

Project Manager, Sales and Marketing

Industry:

Retail / Merchandise

Employment Period:

December 2016 to December 2019 (36 Months)

Duties and Responsibilities:

  • Led and implemented Sales and Marketing Initiatives and projects
  • Responsible for Administrative task such as Record Keeping, Bookkeeping and Customer Relations Management
  • Served as a liaison between Sales, Marketing, Suppliers, Customers and Investors
  • Responsible for the entire project management cycle, from Initiating and planning to executing and closing the process
  • Negotiated and Purchased items from big box retailers
  • Responsible for web development and partnership with eCommerce platforms in the Philippines such as Lazada and Shopee.
  • Created strategic Proposal to potential investors

Executive Recruiter

Industry:

Human Resources Management / Consulting

Employment Period:

December 2020 to May 2021 (5 Months)

Duties and Responsibilities:

  • Responsible for sourcing, screening, verifying, and reference checking candidates from Senior Level to Support roles in the IT, Public Accounting and Supply Chain field
  • Reach out to passive candidates
  • Served as a liaison between Sales and Recruitment
  • Conduct Interviews for Senior Level Executive and Support roles
  • Do write-ups for candidates and submit them to the client
  • Shortlist candidates and Input them in the CRM

Sales Account Executive

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2020 to June 2021 (16 Months)

Duties and Responsibilities:

  • Performed Outbound Sales, Appointment Setting, Lead Generation and Social Selling
  • Responsible for Account Management and Client Engagement
  • Updated and Input the Client information in the CRM
  • Conducted Discovery Call and send proposal to Qualified Clients
  • Conducted Research and Prospecting to find new clients and fill our sales pipeline.
  • Championed our services to clients and closed 5 accounts within 12 months.

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accounting

Graduation Date:

October 30, 2011

Located In:

Philippines

License and Certification: :

In this course, I did immersion in full cycle accountin


Skills

ADVANCED ★★★

    Appointment Setting, Lead Generation, Outbound Calling, Cold Calling, LinkedIn Marketing, LinkedIn Lead Generation, Facebook Ads, Social Media Marketing, Facebook Marketing, Analytical Skills, Problem solving, Presentations, CRM, VoIP, Recruiting, Executive search, Project Planning, Consultative Selling, B2B Lead Generation, B2B Marketing, B2B Telemarketing, Sourcing, Managerial Skills,

INTERMEDIATE ★★

    Email managementCalendar ManagementTime ManagementWeb Service DevelopmentAdministration

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15015444887
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: System Model HP Laptop 15s-eq3xxx
  • Processor: AMD Ryzen 5 5625U with Radeon Graphics, 2301 Mhz, 6 Core(s), 12 Logical Processor(s)
  • Operating System: Windows 10

All-inclusive Rate: USD $6.27/hr

Jenilyn

Candidate ID: 422822


ADVANCED

    Microsoft Office, Bookkeeping, Accounting, Google Apps...

INTERMEDIATE

    Data Entry, QuickBooks, Xero, Microsoft Excel...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Remote Staff Recruiter Comments

  • Jen has been working for almost 3 years now. At present, she is providing virtual assistance to a US real estate client.
  • She is proficient in supporting the following:
    • Financial Reporting
    • General Accounting
    • Bank Reconciliation
    • Data migration to Quickbooks Online
    • Data entry
    • Lead Generation
    • Email Handling
    • Social Media Management
  • She is exposed to the following tools/applications/softwares:
    • Quickbooks Online
    • MS Excel
    • Google Workspace
    • Xero
    • MLS
    • Ring Central
  • She holds a degree in Accountancy.
  • She has the following certifications:
    • Certified Bookkeeper
    • Certified Quickbooks Proadvisor
    • Certified Xero Advisor
    • Xero Payroll Certified
    • Civil Service Professional
  • She can start in a week notice.
  • She is open for a part-time job between 8PM-12AM and 4AM-8AM Manila time.
 

Predictive Index Behavioral Profile - Guardian

Strongest Behaviors

  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.

  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.

 

Behavioral Summary

Jenilyn is a very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships, and measurements for the work. Jenilyn will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.


Employment History

Freelance Accountant/Bookkeeper

Industry:

Accounting / Audit / Tax

Employment Period:

May 2021 to August 2021 (2 Months)

Duties and Responsibilities:

  • I provide my clients with a variety of accounting and bookkeeping services.
  • Keep track of their payroll, finance, and accounts, record every transaction that their company makes, and perform data entry services as needed.
  • I also provide some administrative tasks like email management, social media management, data entry, and the like.

Part-time General Accountant/Bookkeeper

Industry:

Healthcare / Medical

Employment Period:

April 2020 to November 2020 (7 Months)

Duties and Responsibilities:

  • Managed the company's financial data and compliance by maintaining accurate books on accounts payable and receivable, payroll, and financial entries and reconciliations.
  • Handled accounting tasks such as monthly financial reporting, general ledger entries, and record payments and adjustments.

KYC (Know Your Customer) Analyst

Industry:

Accounting / Audit / Tax

Employment Period:

November 2018 to December 2019 (13 Months)

Duties and Responsibilities:

  • Primarily reviews documentation for new customer accounts, evaluates high-risk accounts, and analyses new customer processes and policies.

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

October 19, 2017

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

Management Accounting

Graduation Date:

December 16, 2015

Located In:

Philippines

License and Certification: :

- Associate in Accounting Technology | May 2015

- Dean's Lister | 2011-2012


Skills

ADVANCED ★★★

    Microsoft OfficeBookkeepingAccountingGoogle Apps

INTERMEDIATE ★★

    Data Entry, QuickBooks, Xero, Microsoft Excel, Financial Accounting, Financial Analysis, Financial Management, Inventory ManagementFinancial StatementsReal EstateDigital DesignFinancial Reports

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Huawei
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $6.27/hr

Jenilyn

Candidate ID: 422822


ADVANCED

    Microsoft Office, Bookkeeping, Accounting, Google Apps...

INTERMEDIATE

    Data Entry, QuickBooks, Xero, Microsoft Excel...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Remote Staff Recruiter Comments

  • Jen has been working for almost 3 years now. At present, she is providing virtual assistance to a US real estate client.
  • She is proficient in supporting the following:
    • Financial Reporting
    • General Accounting
    • Bank Reconciliation
    • Data migration to Quickbooks Online
    • Data entry
    • Lead Generation
    • Email Handling
    • Social Media Management
  • She is exposed to the following tools/applications/softwares:
    • Quickbooks Online
    • MS Excel
    • Google Workspace
    • Xero
    • MLS
    • Ring Central
  • She holds a degree in Accountancy.
  • She has the following certifications:
    • Certified Bookkeeper
    • Certified Quickbooks Proadvisor
    • Certified Xero Advisor
    • Xero Payroll Certified
    • Civil Service Professional
  • She can start in a week notice.
  • She is open for a part-time job between 8PM-12AM and 4AM-8AM Manila time.
 

Predictive Index Behavioral Profile - Guardian

Strongest Behaviors

  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.

  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.

 

Behavioral Summary

Jenilyn is a very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships, and measurements for the work. Jenilyn will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.


Employment History

Freelance Accountant/Bookkeeper

Industry:

Accounting / Audit / Tax

Employment Period:

May 2021 to August 2021 (2 Months)

Duties and Responsibilities:

  • I provide my clients with a variety of accounting and bookkeeping services.
  • Keep track of their payroll, finance, and accounts, record every transaction that their company makes, and perform data entry services as needed.
  • I also provide some administrative tasks like email management, social media management, data entry, and the like.

Part-time General Accountant/Bookkeeper

Industry:

Healthcare / Medical

Employment Period:

April 2020 to November 2020 (7 Months)

Duties and Responsibilities:

  • Managed the company's financial data and compliance by maintaining accurate books on accounts payable and receivable, payroll, and financial entries and reconciliations.
  • Handled accounting tasks such as monthly financial reporting, general ledger entries, and record payments and adjustments.

KYC (Know Your Customer) Analyst

Industry:

Accounting / Audit / Tax

Employment Period:

November 2018 to December 2019 (13 Months)

Duties and Responsibilities:

  • Primarily reviews documentation for new customer accounts, evaluates high-risk accounts, and analyses new customer processes and policies.

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

October 19, 2017

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

Management Accounting

Graduation Date:

December 16, 2015

Located In:

Philippines

License and Certification: :

- Associate in Accounting Technology | May 2015

- Dean's Lister | 2011-2012


Skills

ADVANCED ★★★

    Microsoft OfficeBookkeepingAccountingGoogle Apps

INTERMEDIATE ★★

    Data Entry, QuickBooks, Xero, Microsoft Excel, Financial Accounting, Financial Analysis, Financial Management, Inventory ManagementFinancial StatementsReal EstateDigital DesignFinancial Reports

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Huawei
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

Marvin

Candidate ID: 422815


ADVANCED

    AutoCAD, 2D Design, 2D Modeling, ETABS...

INTERMEDIATE

    Design Development, Layout Design, 3D Modeling...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.48 per hour or $USD 648.00 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Working as a Site Design Engineer
  • In Previous job he handled Motor Control Centers in a Waste Water Treatment plant
  • Assigned as a Design Engineer in Sri Lanka 
  • Has experience in layout short Circuit Calculation, Short Circuit Calculation Analysis, Lux Calculation,  Genset Required kVA rating, Transformer kVa rating, Capacitor Bank required rating and Voltage Drop Calculation.
  •  His Electrical Design Specification are Lighting & Power Layout, Auxillary Layou (FDAs, CCTV, Voice & Data, Etc.,),Cable Tray Layout, Power Receiving & Distribution Layout ,Lighting & Power Schedule of Loads, Lighting & Power Single Line Diagram Electrical Panel Design, Panel Layout and Schedule of Load
  • Had an experience doing electrical design in Residential and Commercial Buildings Specifically in condominium.
  • Done Electrical system design using Low voltages and high voltages
  • Has good communication skills can express himself well

Employment History

Sr. Design E&I Engineer

Industry:

Construction / Building / Engineering

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Electrical Design Analysis and Calculations
  • Provide Technical evaluations on Waste Water Technology Solutions
  • Provide Supervisions for Various Solar Powered Irrigation Projects
Projects Handled
  • BNR Upgrade of Various Waste Water and STP Plant (11 Sites)
  • Design and Build of Alviera Estate STP Cluster 2 - 9.07MLD

ELECTRICAL AND CONTROLS ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

June 2023 to Present

Duties and Responsibilities:

  • Review shipyards inquiry and/or purchase order specifications
  • Prepare contract offer together with other disciplines.
  • Review HVAC Electric Equipment
  • Manufacturing drawings
  • Review and draw electrical controls and specifications
  • Assists sales promotions and other engineering design works
Projects Handled
  • Chevron Jansz-Io Compression LNG Project
  • ABB/MODEC BM-CC-33 Ehouse

Site Electrical Engineer

Industry:

Construction / Building / Engineering

Employment Period:

January 2021 to July 2021 (5 Months)

Duties and Responsibilities:

  • Office Works
  • Request for Quotation
  • Purchase Request/Order
  • Follow up Delivery from Supplier’s
  • TDD (Technical Due Diligence) Works
  • Review and align Electrical Design Drawings to ensure compliance with design specifications and guidelines
  • Coordinate plans and specifications with other discipline engineers, identifying and clarifying discrepancies.
  • Provide onsite support on electrical installations.
  • Troubleshoot/find solutions when technical and project conflict arises.
  • Work with Electrical Manager(s) to perform cost budget & forecast.
  • Manage Electrical Sub-contractors.

Design Electrical Engineer/ Site Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

June 2015 to April 2020 (58 Months)

Duties and Responsibilities:

  • Product Brochures and Data Sheets Evaluation
  • Design Electrical Calculations i.e(Load calculations, wire sizing, breaker sizing,short circuit calculations,lux level calculations)
  • Design Layouts and Drawings using CAD ( MCC Panel Layouts, Local Panels, Power and Lighting Layouts, Grounding Layouts, Single Line Diagrams)
  • Site Supervision and Installations
  • Commissioning In Charge
  • Shop Drawings, As-Built Drawings
  • Client Inspections and Approval Facilitator
  • Costs Control
  • Material controller

Electrical Engineer

Industry:

Utilities / Power

Employment Period:

June 2015 to December 2018 (42 Months)

Duties and Responsibilities:

  • Short Circuit Calculation Analysis
  • Lux Calculation
  • Genset Required kVA rating
  • Transformer kVa rating
  • Capacitor Bank required rating
  • Voltage Drop Calculation
  • Electrical Design Specification
  • Lighting & Power Layout
  • Auxillary Layou (FDAs, CCTV, Voice & Data, Etc.,)
  • Cable Tray Layout
  • Power Receiving & Distribution Layout
  • Lighting & Power Schedule of Loads
  • Lighting & Power Single Line Diagram
  • Panel Layout
  • Schedule of Loads
  • Single Line Diagram
  • Control Wiring Diagram
  • Components List
  • Request for Quotation
  • Purchase Request/Order
  • Data Sheets & Brouchures
  • Follow up Delivery from Supplier’s
  • Review and align Electrical Design Drawings to ensure compliance with design specifications and guidelines
  • Coordinate plans and specifications with other discipline engineers, identifying and clarifying discrepancies.
  • Provide onsite support on electrical installations.
  • Troubleshoot/find solutions when technical and project conflict arises.
  • Work with Electrical Manager(s) to perform cost budget & forecast.
  • Manage Electrical Sub-contractors.

Property Engineer

Industry:

Property / Real Estate

Employment Period:

May 2014 to May 2015 (12 Months)

Duties and Responsibilities:

  • Responsible for the overall technical aspects of the assigned property, including Construction Monitoring,
  • Preventive Maintenance Programs,
  • Daily Operations and Property Enhancement.
  • In the absence of Property Manager/Administrator, responsibility will be extended to four major functions i.e
  • Operations, Finance, Property Enhancement and Community Development.

Cadet Electrical Engineer

Industry:

Manufacturing / Production

Employment Period:

October 2013 to April 2014 (6 Months)

Duties and Responsibilities:

  • Responsible for the monitoring, operation, repair and maintenance of overhead cranes, motors, auxillary switches, cooling towers, sensors, cooling bed, kick off and all electrically operated machines and equipments to ensure good condition and continous production of rebars and promote safety throughout the whole plant.
  • Coordinate to Plant Supervisor regarding the schedule of machine for Preventive Maintenance, ensure parts and materials needed for auxiliary devices are readily available.
  • Electrical installation works and preventive maintenance of substation (tightening of bolts and connectors, Thermal scanning transformer, bus bars). Additional Task is given by Supervisor from time to time.

Education History

Field of Study:

Engineering (Electrical/Electronic)

Major:

Electrical Engineering

Graduation Date:

May 10, 2013

Located In:

Philippines

License and Certification: :

PRC Board Passser License #:REE 52596


Skills

ADVANCED ★★★

    AutoCAD, 2D Design, 2D Modeling, ETABS,

INTERMEDIATE ★★

    Design DevelopmentLayout Design3D Modeling

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Broadband
  • Hardware Type: Desktop
  • Brand Name: Customized
  • Processor: AMD
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

Marvin

Candidate ID: 422815


ADVANCED

    AutoCAD, 2D Design, 2D Modeling, ETABS...

INTERMEDIATE

    Design Development, Layout Design, 3D Modeling...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.48 per hour or $USD 648.00 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Working as a Site Design Engineer
  • In Previous job he handled Motor Control Centers in a Waste Water Treatment plant
  • Assigned as a Design Engineer in Sri Lanka 
  • Has experience in layout short Circuit Calculation, Short Circuit Calculation Analysis, Lux Calculation,  Genset Required kVA rating, Transformer kVa rating, Capacitor Bank required rating and Voltage Drop Calculation.
  •  His Electrical Design Specification are Lighting & Power Layout, Auxillary Layou (FDAs, CCTV, Voice & Data, Etc.,),Cable Tray Layout, Power Receiving & Distribution Layout ,Lighting & Power Schedule of Loads, Lighting & Power Single Line Diagram Electrical Panel Design, Panel Layout and Schedule of Load
  • Had an experience doing electrical design in Residential and Commercial Buildings Specifically in condominium.
  • Done Electrical system design using Low voltages and high voltages
  • Has good communication skills can express himself well

Employment History

Sr. Design E&I Engineer

Industry:

Construction / Building / Engineering

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Electrical Design Analysis and Calculations
  • Provide Technical evaluations on Waste Water Technology Solutions
  • Provide Supervisions for Various Solar Powered Irrigation Projects
Projects Handled
  • BNR Upgrade of Various Waste Water and STP Plant (11 Sites)
  • Design and Build of Alviera Estate STP Cluster 2 - 9.07MLD

ELECTRICAL AND CONTROLS ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

June 2023 to Present

Duties and Responsibilities:

  • Review shipyards inquiry and/or purchase order specifications
  • Prepare contract offer together with other disciplines.
  • Review HVAC Electric Equipment
  • Manufacturing drawings
  • Review and draw electrical controls and specifications
  • Assists sales promotions and other engineering design works
Projects Handled
  • Chevron Jansz-Io Compression LNG Project
  • ABB/MODEC BM-CC-33 Ehouse

Site Electrical Engineer

Industry:

Construction / Building / Engineering

Employment Period:

January 2021 to July 2021 (5 Months)

Duties and Responsibilities:

  • Office Works
  • Request for Quotation
  • Purchase Request/Order
  • Follow up Delivery from Supplier’s
  • TDD (Technical Due Diligence) Works
  • Review and align Electrical Design Drawings to ensure compliance with design specifications and guidelines
  • Coordinate plans and specifications with other discipline engineers, identifying and clarifying discrepancies.
  • Provide onsite support on electrical installations.
  • Troubleshoot/find solutions when technical and project conflict arises.
  • Work with Electrical Manager(s) to perform cost budget & forecast.
  • Manage Electrical Sub-contractors.

Design Electrical Engineer/ Site Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

June 2015 to April 2020 (58 Months)

Duties and Responsibilities:

  • Product Brochures and Data Sheets Evaluation
  • Design Electrical Calculations i.e(Load calculations, wire sizing, breaker sizing,short circuit calculations,lux level calculations)
  • Design Layouts and Drawings using CAD ( MCC Panel Layouts, Local Panels, Power and Lighting Layouts, Grounding Layouts, Single Line Diagrams)
  • Site Supervision and Installations
  • Commissioning In Charge
  • Shop Drawings, As-Built Drawings
  • Client Inspections and Approval Facilitator
  • Costs Control
  • Material controller

Electrical Engineer

Industry:

Utilities / Power

Employment Period:

June 2015 to December 2018 (42 Months)

Duties and Responsibilities:

  • Short Circuit Calculation Analysis
  • Lux Calculation
  • Genset Required kVA rating
  • Transformer kVa rating
  • Capacitor Bank required rating
  • Voltage Drop Calculation
  • Electrical Design Specification
  • Lighting & Power Layout
  • Auxillary Layou (FDAs, CCTV, Voice & Data, Etc.,)
  • Cable Tray Layout
  • Power Receiving & Distribution Layout
  • Lighting & Power Schedule of Loads
  • Lighting & Power Single Line Diagram
  • Panel Layout
  • Schedule of Loads
  • Single Line Diagram
  • Control Wiring Diagram
  • Components List
  • Request for Quotation
  • Purchase Request/Order
  • Data Sheets & Brouchures
  • Follow up Delivery from Supplier’s
  • Review and align Electrical Design Drawings to ensure compliance with design specifications and guidelines
  • Coordinate plans and specifications with other discipline engineers, identifying and clarifying discrepancies.
  • Provide onsite support on electrical installations.
  • Troubleshoot/find solutions when technical and project conflict arises.
  • Work with Electrical Manager(s) to perform cost budget & forecast.
  • Manage Electrical Sub-contractors.

Property Engineer

Industry:

Property / Real Estate

Employment Period:

May 2014 to May 2015 (12 Months)

Duties and Responsibilities:

  • Responsible for the overall technical aspects of the assigned property, including Construction Monitoring,
  • Preventive Maintenance Programs,
  • Daily Operations and Property Enhancement.
  • In the absence of Property Manager/Administrator, responsibility will be extended to four major functions i.e
  • Operations, Finance, Property Enhancement and Community Development.

Cadet Electrical Engineer

Industry:

Manufacturing / Production

Employment Period:

October 2013 to April 2014 (6 Months)

Duties and Responsibilities:

  • Responsible for the monitoring, operation, repair and maintenance of overhead cranes, motors, auxillary switches, cooling towers, sensors, cooling bed, kick off and all electrically operated machines and equipments to ensure good condition and continous production of rebars and promote safety throughout the whole plant.
  • Coordinate to Plant Supervisor regarding the schedule of machine for Preventive Maintenance, ensure parts and materials needed for auxiliary devices are readily available.
  • Electrical installation works and preventive maintenance of substation (tightening of bolts and connectors, Thermal scanning transformer, bus bars). Additional Task is given by Supervisor from time to time.

Education History

Field of Study:

Engineering (Electrical/Electronic)

Major:

Electrical Engineering

Graduation Date:

May 10, 2013

Located In:

Philippines

License and Certification: :

PRC Board Passser License #:REE 52596


Skills

ADVANCED ★★★

    AutoCAD, 2D Design, 2D Modeling, ETABS,

INTERMEDIATE ★★

    Design DevelopmentLayout Design3D Modeling

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Broadband
  • Hardware Type: Desktop
  • Brand Name: Customized
  • Processor: AMD
  • Operating System: Windows 10

All-inclusive Rate: USD $11.31/hr

Milbert

Candidate ID: 422572


ADVANCED

    Digital Photography, Adobe Photoshop CS3, BlueBream, PlanSwift...

INTERMEDIATE

    Revit Architecture, AutoCAD...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.31 per hour or $USD 980.17 per month

Full Time: $USD 11.31 per hour or $USD 1960.34 per month

Remote Staff Recruiter Comments

  • Milbert has been in the Engineering field for more than 3 years.
  • His experience in Engineering include:
    • General estimation 
    • Used Revit in drafting, had a little experience using AutoCAD
    • Project Planning
  • He is also an experienced photographer
    • Spearheaded the photoshoot of a Bb. Pilipinas candidate
    • Adept in Adobe Photoshop
    • Knowledgeable in Adobe Lightroom
  • He can start immediately

Employment History

SALES ESTIMATOR

Industry:

Construction / Building / Engineering

Employment Period:

February 2018 to June 2019 (16 Months)

Duties and Responsibilities:

  • Site Costing for Drafting Site works.
  • Prepares work to be estimated by gathering proposals, site plans, specifications, and related documents.
  • Identifies material by studying proposals, blueprints, specifications, and related documents (Building Design Covenant) .
  • Computes costs by analyzing material
  • Resolves discrepancies by collecting and analyzing information.
  • Presents prepared estimate by assembling and displaying numerical and descriptive information.
  • Prepares special reports by collecting, analyzing, and summarizing information and trends.
  • Maintains cost data base by entering and backing up data.
  • Maintains technical knowledge by attending educational workshops; reviewing technical publications.
  • Contributes to team effort by accomplishing related results as needed.

PROJECT ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

June 2017 to November 2017 (5 Months)

Duties and Responsibilities:

  • Develops project objectives by reviewing project proposals and plans; conferring with management.
  • Determines project responsibilities by identifying project phases and elements; assigning personnel to - phases and elements; reviewing bids from contractors.
  • Determines project specifications by studying product design, customer requirements, and performance - standards; completing technical studies; preparing cost estimates.
  • Confirms product performance by designing and conducting tests.
  • Determines project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements.
  • Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
  • Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.

OFFICE / SITE ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

January 2017 to June 2017 (5 Months)

Duties and Responsibilities:

  • Project In-charge
  • Site Monitoring
  • Project Scheduling
  • Materials Estimator
  • Daily Reports
  • Billing Documents

PROFESSOR

Industry:

Education

Employment Period:

June 2016 to November 2016 (5 Months)

Duties and Responsibilities:

  • College Adviser
  • Grade 11 Adviser
  • College Algebra Instructor
  • Grade 11 Algebra Instructor
  • Business Math Grade 11 Instructor

Education History

Field of Study:

Engineering (Civil)

Major:

Civil Engineering

Graduation Date:

April 19, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Digital Photography, Adobe Photoshop CS3, BlueBream, PlanSwift,

INTERMEDIATE ★★

    Revit ArchitectureAutoCAD

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Intel
  • Processor: Intel Core i3
  • Operating System: Windows 8

All-inclusive Rate: USD $11.31/hr

Milbert

Candidate ID: 422572


ADVANCED

    Digital Photography, Adobe Photoshop CS3, BlueBream, PlanSwift...

INTERMEDIATE

    Revit Architecture, AutoCAD...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.31 per hour or $USD 980.17 per month

Full Time: $USD 11.31 per hour or $USD 1960.34 per month

Remote Staff Recruiter Comments

  • Milbert has been in the Engineering field for more than 3 years.
  • His experience in Engineering include:
    • General estimation 
    • Used Revit in drafting, had a little experience using AutoCAD
    • Project Planning
  • He is also an experienced photographer
    • Spearheaded the photoshoot of a Bb. Pilipinas candidate
    • Adept in Adobe Photoshop
    • Knowledgeable in Adobe Lightroom
  • He can start immediately

Employment History

SALES ESTIMATOR

Industry:

Construction / Building / Engineering

Employment Period:

February 2018 to June 2019 (16 Months)

Duties and Responsibilities:

  • Site Costing for Drafting Site works.
  • Prepares work to be estimated by gathering proposals, site plans, specifications, and related documents.
  • Identifies material by studying proposals, blueprints, specifications, and related documents (Building Design Covenant) .
  • Computes costs by analyzing material
  • Resolves discrepancies by collecting and analyzing information.
  • Presents prepared estimate by assembling and displaying numerical and descriptive information.
  • Prepares special reports by collecting, analyzing, and summarizing information and trends.
  • Maintains cost data base by entering and backing up data.
  • Maintains technical knowledge by attending educational workshops; reviewing technical publications.
  • Contributes to team effort by accomplishing related results as needed.

PROJECT ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

June 2017 to November 2017 (5 Months)

Duties and Responsibilities:

  • Develops project objectives by reviewing project proposals and plans; conferring with management.
  • Determines project responsibilities by identifying project phases and elements; assigning personnel to - phases and elements; reviewing bids from contractors.
  • Determines project specifications by studying product design, customer requirements, and performance - standards; completing technical studies; preparing cost estimates.
  • Confirms product performance by designing and conducting tests.
  • Determines project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements.
  • Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
  • Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.

OFFICE / SITE ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

January 2017 to June 2017 (5 Months)

Duties and Responsibilities:

  • Project In-charge
  • Site Monitoring
  • Project Scheduling
  • Materials Estimator
  • Daily Reports
  • Billing Documents

PROFESSOR

Industry:

Education

Employment Period:

June 2016 to November 2016 (5 Months)

Duties and Responsibilities:

  • College Adviser
  • Grade 11 Adviser
  • College Algebra Instructor
  • Grade 11 Algebra Instructor
  • Business Math Grade 11 Instructor

Education History

Field of Study:

Engineering (Civil)

Major:

Civil Engineering

Graduation Date:

April 19, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Digital Photography, Adobe Photoshop CS3, BlueBream, PlanSwift,

INTERMEDIATE ★★

    Revit ArchitectureAutoCAD

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Intel
  • Processor: Intel Core i3
  • Operating System: Windows 8

All-inclusive Rate: USD $9.80/hr

Samuel

Candidate ID: 422468


ADVANCED

    Xero, BAS Reporting, Australian GST, Taxation...

INTERMEDIATE

    QuickBooks, Bookkeeping, Accounting...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • Samuel is a graduate of Business Administration and had majored in Technology Accounting. He has more than 5 years of experience in the accounting field and has worked with both international and local clients.
  • He has expertise in the following:
  • Bookkeeping and accounting
  • Bank reconciliation
  • Australian Taxation and GST
  • Preparing BAS
  • Payroll and Auditing Financial Reports. 
  • He is well verse in accounting software such as Xero, QuickBooks, Hubdoc, and Microsoft tools (Excel and Word).
  • He is XERO Certified
  • He is currently working part-time and is looking for a full-time position
  • Available to start ASAP. 

Predictive Index Behavioral Profile - Promoter

Strong Behavior
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.

Summary
Samuel is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

Relatively unconcerned about details and often inclined to consider them unimportant, this individual expresses themself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. Their interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.

 

Employment History

Junior Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

August 2021 to January 2023 (17 Months)

Duties and Responsibilities:

  • Daily Xero reconciliations of customer payments and bank transactions
  • Verify and process approved customer credits, communicate resolution to customers and provide weekly reporting and feedback to manager
  • Run weekly Aged Receivables report and follow up overdue accounts as required
  • Review and enter supplier bills into Xero and set up weekly payruns for authorisation in the bank account, and send payment remittances
  • Set up and receipt purchase orders in sales system, reconcile and follow up any discrepancies as required
  • Conduct weekly analysis of invoices from freight carriers to ensure freight charges are correct and align with freight costs charged to customers
  • Manually reconcile orders and credits from marketplace websites
  • Assist accounts manager with month end reconciliations and provide reports
  • Provide timely and effective finance support to the broader team as required
  • Preparation of Seller Reimbursements and sending of Remittance Advice for payment to Sellers Other adhoc tasks as required

Junior Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

March 2021 to May 2021 (2 Months)

Duties and Responsibilities:

  • Handle diverse client base from corporations, owner-run companies, including family owned business and start-ups
  • Bank Reconciliations, General Ledger Maintenance, Accounts Payable, Accounts Receivable, Payroll and Bookkeeping.
  • Balance sheet reconciliations; Monthly reconciliations for debtor/creditor accounts. Assist in preparing Installment/ Business Activity Statements
  • Assist in processing tax returns for individuals, business, partnership or trusts
  • Protects organization’s value by keeping information confidential.

Accounting Associate

Industry:

Accounting / Audit / Tax

Employment Period:

March 2020 to March 2021 (12 Months)

Duties and Responsibilities:

  • Recording of Sales/Expenses to Xero and QuickBooks: Efficiently capture and categorize all financial transactions, ensuring accuracy and completeness in Xero and QuickBooks.
  • Month-end Entries to Xero and QuickBooks: Perform necessary adjustments and accruals at the end of each accounting period to reflect true financial position and performance.
  • Tax Filing to BIR (VAT and Withholding): Handle timely and accurate filing of Value Added Tax (VAT) and withholding tax returns to comply with BIR regulations, minimizing risks of penalties or fines.
  • Manual uploading of Bank Statement in Xero: Methodically upload and reconcile bank statements manually in Xero, ensuring all transactions are properly recorded and accounted for.
  • Bank Reconciliation: Conduct meticulous reconciliation of bank accounts against financial records to identify and resolve discrepancies promptly.
  • Prepare Payroll Entries: Skillfully prepare payroll entries, including wages, benefits, and deductions, ensuring compliance with regulatory requirements and timely disbursement of employee salaries.

Accounting Staff

Industry:

Entertainment / Media

Employment Period:

January 2019 to March 2020 (13 Months)

Duties and Responsibilities:

  • Cash Advance Liquidation Entry
  • Auditing Reimbursement and Replenishment
  • Processing Clearance of Talents/Employees
  • Other Adhoc Task assigned by Manager

Junior Acountant

Industry:

Accounting / Audit / Tax

Employment Period:

July 2018 to December 2018 (5 Months)

Duties and Responsibilities:

  • Manual Import of Bank Statement in Xero Bank
  • Reconciliation for more than 10 Bank Accounts of almost 1,000 transactions per day
  • Uploading Tax Invoices in Xero
  • Assisting Supervisor during month-end

Assistant Accountant Angeles Pampanga

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2023 to March 2024 (12 Months)

Duties and Responsibilities:

  • Clerical Accounting
  • Creditor Management Data to Ray White Franchisor
  • Debtor Management and Internal Invoicing
  • Monitoring of DG Tax Affairs
  • Processing commission of Sales Person

Part time AU Bookkeeper Direct Client

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2024 to August 2024 (5 Months)

Duties and Responsibilities:

  • Reconciling accounts and keeping financial records
  • Bank Reconciliation 
  • Preparation of Financial Reports
  • Preparation and lodgement of ATO statements
  • Support for other team members
  • Digital payables processing
  • Accounts Payable Maintenance
  • Debtor Maintenance
  • Payroll processing, STP and Superannuation filing and payment
  • Maintaining task management system for each client in XBERT

AU Bookkeeper

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2024 to November 2025 (15 Months)

Duties and Responsibilities:

  • Reconciling accounts and keeping financial records
  • Bank Reconciliation
  • Month End Entries
  • Accounts payables processing
  • Payroll processing, STP and Superannuation filing and payment

Education History

Field of Study:

Business Studies/Administration/Management

Major:

ACCOUNTING TECHNOLOGY

Graduation Date:

May 25, 2018

Located In:

Philippines

License and Certification: :

NC II BOOKKEEPING


Skills

ADVANCED ★★★

    Xero, BAS Reporting, Australian GST, Taxation, Bank Reconciliation,

INTERMEDIATE ★★

    QuickBooksBookkeepingAccounting

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16413082326
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ASUS
  • Processor: 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $9.80/hr

Samuel

Candidate ID: 422468


ADVANCED

    Xero, BAS Reporting, Australian GST, Taxation...

INTERMEDIATE

    QuickBooks, Bookkeeping, Accounting...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • Samuel is a graduate of Business Administration and had majored in Technology Accounting. He has more than 5 years of experience in the accounting field and has worked with both international and local clients.
  • He has expertise in the following:
  • Bookkeeping and accounting
  • Bank reconciliation
  • Australian Taxation and GST
  • Preparing BAS
  • Payroll and Auditing Financial Reports. 
  • He is well verse in accounting software such as Xero, QuickBooks, Hubdoc, and Microsoft tools (Excel and Word).
  • He is XERO Certified
  • He is currently working part-time and is looking for a full-time position
  • Available to start ASAP. 

Predictive Index Behavioral Profile - Promoter

Strong Behavior
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.

Summary
Samuel is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

Relatively unconcerned about details and often inclined to consider them unimportant, this individual expresses themself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. Their interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.

 

Employment History

Junior Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

August 2021 to January 2023 (17 Months)

Duties and Responsibilities:

  • Daily Xero reconciliations of customer payments and bank transactions
  • Verify and process approved customer credits, communicate resolution to customers and provide weekly reporting and feedback to manager
  • Run weekly Aged Receivables report and follow up overdue accounts as required
  • Review and enter supplier bills into Xero and set up weekly payruns for authorisation in the bank account, and send payment remittances
  • Set up and receipt purchase orders in sales system, reconcile and follow up any discrepancies as required
  • Conduct weekly analysis of invoices from freight carriers to ensure freight charges are correct and align with freight costs charged to customers
  • Manually reconcile orders and credits from marketplace websites
  • Assist accounts manager with month end reconciliations and provide reports
  • Provide timely and effective finance support to the broader team as required
  • Preparation of Seller Reimbursements and sending of Remittance Advice for payment to Sellers Other adhoc tasks as required

Junior Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

March 2021 to May 2021 (2 Months)

Duties and Responsibilities:

  • Handle diverse client base from corporations, owner-run companies, including family owned business and start-ups
  • Bank Reconciliations, General Ledger Maintenance, Accounts Payable, Accounts Receivable, Payroll and Bookkeeping.
  • Balance sheet reconciliations; Monthly reconciliations for debtor/creditor accounts. Assist in preparing Installment/ Business Activity Statements
  • Assist in processing tax returns for individuals, business, partnership or trusts
  • Protects organization’s value by keeping information confidential.

Accounting Associate

Industry:

Accounting / Audit / Tax

Employment Period:

March 2020 to March 2021 (12 Months)

Duties and Responsibilities:

  • Recording of Sales/Expenses to Xero and QuickBooks: Efficiently capture and categorize all financial transactions, ensuring accuracy and completeness in Xero and QuickBooks.
  • Month-end Entries to Xero and QuickBooks: Perform necessary adjustments and accruals at the end of each accounting period to reflect true financial position and performance.
  • Tax Filing to BIR (VAT and Withholding): Handle timely and accurate filing of Value Added Tax (VAT) and withholding tax returns to comply with BIR regulations, minimizing risks of penalties or fines.
  • Manual uploading of Bank Statement in Xero: Methodically upload and reconcile bank statements manually in Xero, ensuring all transactions are properly recorded and accounted for.
  • Bank Reconciliation: Conduct meticulous reconciliation of bank accounts against financial records to identify and resolve discrepancies promptly.
  • Prepare Payroll Entries: Skillfully prepare payroll entries, including wages, benefits, and deductions, ensuring compliance with regulatory requirements and timely disbursement of employee salaries.

Accounting Staff

Industry:

Entertainment / Media

Employment Period:

January 2019 to March 2020 (13 Months)

Duties and Responsibilities:

  • Cash Advance Liquidation Entry
  • Auditing Reimbursement and Replenishment
  • Processing Clearance of Talents/Employees
  • Other Adhoc Task assigned by Manager

Junior Acountant

Industry:

Accounting / Audit / Tax

Employment Period:

July 2018 to December 2018 (5 Months)

Duties and Responsibilities:

  • Manual Import of Bank Statement in Xero Bank
  • Reconciliation for more than 10 Bank Accounts of almost 1,000 transactions per day
  • Uploading Tax Invoices in Xero
  • Assisting Supervisor during month-end

Assistant Accountant Angeles Pampanga

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2023 to March 2024 (12 Months)

Duties and Responsibilities:

  • Clerical Accounting
  • Creditor Management Data to Ray White Franchisor
  • Debtor Management and Internal Invoicing
  • Monitoring of DG Tax Affairs
  • Processing commission of Sales Person

Part time AU Bookkeeper Direct Client

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2024 to August 2024 (5 Months)

Duties and Responsibilities:

  • Reconciling accounts and keeping financial records
  • Bank Reconciliation 
  • Preparation of Financial Reports
  • Preparation and lodgement of ATO statements
  • Support for other team members
  • Digital payables processing
  • Accounts Payable Maintenance
  • Debtor Maintenance
  • Payroll processing, STP and Superannuation filing and payment
  • Maintaining task management system for each client in XBERT

AU Bookkeeper

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2024 to November 2025 (15 Months)

Duties and Responsibilities:

  • Reconciling accounts and keeping financial records
  • Bank Reconciliation
  • Month End Entries
  • Accounts payables processing
  • Payroll processing, STP and Superannuation filing and payment

Education History

Field of Study:

Business Studies/Administration/Management

Major:

ACCOUNTING TECHNOLOGY

Graduation Date:

May 25, 2018

Located In:

Philippines

License and Certification: :

NC II BOOKKEEPING


Skills

ADVANCED ★★★

    Xero, BAS Reporting, Australian GST, Taxation, Bank Reconciliation,

INTERMEDIATE ★★

    QuickBooksBookkeepingAccounting

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16413082326
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ASUS
  • Processor: 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $7.78/hr

Cyrille

Candidate ID: 422396


ADVANCED

    SAP, Documentations, Document Formatting, Administrative Support...

INTERMEDIATE

    Microsoft Tools, Office 365, Office Administration, Lead Generation...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.57 per hour or $USD 569.33 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Cyrill has been working since 2012 and has handled roles such as Research Analyst, Leasing research, Lease administration officer  and Lease Administrative Officer cum Research for Commercial Leasing within real estate industries
  • She honed her skills in administrative support, SAP helpdesk & Trouble shooting, Competitor market Analysis, Lead Generation, Documentation, filling, document formatting, Loan application checking Market research, client coordination,  trends, and market behavior analysis, manage real estate module, encode details of the agreement, contract generation, provide support for inquiries for rental concessions, lease administrator, email management, and data entry.
  • She has no experience yet working for foreign clients and looking forward to have her first client in RS.
  • Well versed with software tools such as:
    • SAP
    • MS office 365
    • Google sheets.
    • Google Maps 
    • Google spreadsheets 
  • She can start after 2 weeks notice 

Employment History

Client Support Service Associate

Industry:

Property / Real Estate

Employment Period:

August 2012 to February 2014 (17 Months)

Duties and Responsibilities:

  • Participated in one of the company’s engagement with a major petroleum corporation in the country which involves lease registrations and lease renewals processes.
  • Responsible for full coordination with the landlord representative-once complete documents have been received from a Petroleum Corporation and the Registry of  Deeds/Land Registration Authority
  • Assessed all lease contracts are correct and accurate after the lease renewal process to ensure the validity and authenticity of lease documents before endorsement to the landlord.
  • Responsible for coordination with the local government units to request Real Property and Tax(RPT) declaration document during RPT payment season.
  • Assisted in gathering/research on economic data such as Demographics, Real estate market update, Philippine Economy and conducted City Profiling to provide reports for brokers and agents.
  • Assisted in the creation of a database of landlord/tenant representative mandate for clients/brokers.

Research Analyst

Industry:

Property / Real Estate

Employment Period:

June 2014 to March 2016 (21 Months)

Duties and Responsibilities:

  • Produced Quarterly management reports focusing on Macroeconomic Variables and competitor updates on market trends.
  • Published Competition scan report to the office of the President. The report focuses on the current updates on the housing developers given the price points and target market that the executive office needs.
  • Assertively conducted competitor check and field research.
  • Chosen to be part of a special call-out team to assist our Loans origination group with the purpose of saving “problematic” accounts or customers with intentions to pull-out their investments with the company. Was able to successfully gather all lacking document on accounts endorsed by the Loans Origination Group which LED to Loan take out or issuance of Bank Guarantee to buyers
  • Personally assisted the buyers of the house on documentation, house inspection, coordinates letter of guarantee signing until the buyer accepts and finally moved in with their purchased unit.

Lease Administration Officer cum Market Analyst

Industry:

Property / Real Estate

Employment Period:

March 2016 to Present

Duties and Responsibilities:

Lease Administrative Officer || Jan 2017 – Present
  • Conducts Quarterly SAP contract of lease renewal, updating of rent conditions based on the approved master price list and pricing guide. Maintains lease contract accuracy vis a vis to corporate documents submitted by the lessees.
  • Provides SAP Helpdesk and Troubleshooting for new Senior Administrative Officers, Lease Administrative Officers, Lease Assistants (property based) and Property Managers.
  • Handles daily lessee concerns, lease contract administration and tenant relation activities 
  • Coordinates with the Property management team, Audit Team, Billing and Collection, Architecture and Engineering team on the Store Renovation/Technical Meeting and Pre-operations Meeting.
  • Coordinate with the Head office team of the lessee for Billing and Collection and lease renewal concerns.
  • Coordinates with the IT – POS team with regards to monitoring of Daily sales submission of the Percentage leases.
  • Conducts monitoring and ocular inspection in the property concerned to monitor lessee compliance and adherence to the contract of lease.
  • Reports to the Property Manager and Facilities manager for any issues on the leased space (i.e. faulty aircon, leaks, store complaints)
  • Conducted and supported Marketing efforts
  • Assertively conducted actual research of competitor malls within 5 to 10 KM radius. Created database for Retailers and Food and Beverage (New and Existing concept).
OIC Lease Administration || January  2018 – April 2019
  • Assigned as the OIC Lease Administration for the Responsible for the efficient processing, documenting, recording, and filing of all lease transactions of new and existing lessees  based on approved SOPs on economic terms and conditions.
  • Supports the Leasing Gross Leasable team and Vertical Gross Leasable team in all its documentation needs to facilitate closing of the leases with prospective lessees including immediate preparation of Lease Proposals to preparation of sales collaterals and Floor plans.
  • Supervises the Lease Admin assistants on accurate and timely encoding thru SAP of all lease transactions; and ensures consistency of the soft and hard copies of all Lease documents. Also supervises the Leasing Research for the mall competitor checks
  • Provides helpdesk, troubleshooting, access recommendations, additional fields with tax definitions as may be required, scripts for SAP Real Estate module; and basic Materials Management module.
  • Final audit of virtual contract in SAP before unblocking, prior to issuance of official receipt in Collection Department and printing of hard copies in Leasing Documentation Department.
  • Prepares all necessary reports (Monthly / Quarterly / Annual Production Report, Vacancy Report / Occupancy Report based on Effectivity of Lease, Termination report and Other reports as may be required
  • Responsible for the updating of department manuals and procedures, effective implementation of company policies, rules and regulations, as well as the discipline, attendance, work performance, training and development of all personnel under Office Admin and Lease Documentation Unit (Lease Admin Assistants and Lease Admin Officers)
  • Responsible for the facilitation of company-sponsored benefits, privileges, and activities, within the department, including annual physical examinations, health card-sponsored activities, team building, Christmas party, corporate social responsibility activities.
  • Determine staffing requirements and prepare Personnel Requisition if needed, preparation of updated Table of Organization.
  • Orient and train staff on Leasing Business Process and basic Leasing Module in SAP.
Leasing Research (Retail and Commercial Leasing) || Mar 2016–Jan 2017
  • Conducted due Diligence as to profiling of prospective lessees, creates appointment with SEC to secure authentic digital copies of Incorporation documents.
  • Built a databank of competitor malls as a whole as reference for lead generation
  • Built a databank for top 40 BPO  and recent closed deals in commercial leasing industry. Generated leads on the broker groups and has continuously established connections for future transactions
  • Built a Retailers databank.
  • Conducted customer profiling for the business mix improvement.
  • Conducted the Fire Station study incoordination with BFP for a proposed Fire Station project
  • Actively participates in Retailers and Franchising events/ exhibits as part of data gathering and serves as lead to prospective lessees.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Economics

Graduation Date:

March 26, 2012

Located In:

Philippines

License and Certification: :

Civil Service Career Eligible


Skills

ADVANCED ★★★

    SAP, Documentations, Document Formatting, Administrative Support, Data Entry, Email management, Market Research, Market Survey,

INTERMEDIATE ★★

    Microsoft ToolsOffice 365Office AdministrationLead Generation

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Broadband
  • Hardware Type: Laptop
  • Brand Name: ACER Aspire A315-42G
  • Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx 2.60 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $7.78/hr

Cyrille

Candidate ID: 422396


ADVANCED

    SAP, Documentations, Document Formatting, Administrative Support...

INTERMEDIATE

    Microsoft Tools, Office 365, Office Administration, Lead Generation...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.57 per hour or $USD 569.33 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Cyrill has been working since 2012 and has handled roles such as Research Analyst, Leasing research, Lease administration officer  and Lease Administrative Officer cum Research for Commercial Leasing within real estate industries
  • She honed her skills in administrative support, SAP helpdesk & Trouble shooting, Competitor market Analysis, Lead Generation, Documentation, filling, document formatting, Loan application checking Market research, client coordination,  trends, and market behavior analysis, manage real estate module, encode details of the agreement, contract generation, provide support for inquiries for rental concessions, lease administrator, email management, and data entry.
  • She has no experience yet working for foreign clients and looking forward to have her first client in RS.
  • Well versed with software tools such as:
    • SAP
    • MS office 365
    • Google sheets.
    • Google Maps 
    • Google spreadsheets 
  • She can start after 2 weeks notice 

Employment History

Client Support Service Associate

Industry:

Property / Real Estate

Employment Period:

August 2012 to February 2014 (17 Months)

Duties and Responsibilities:

  • Participated in one of the company’s engagement with a major petroleum corporation in the country which involves lease registrations and lease renewals processes.
  • Responsible for full coordination with the landlord representative-once complete documents have been received from a Petroleum Corporation and the Registry of  Deeds/Land Registration Authority
  • Assessed all lease contracts are correct and accurate after the lease renewal process to ensure the validity and authenticity of lease documents before endorsement to the landlord.
  • Responsible for coordination with the local government units to request Real Property and Tax(RPT) declaration document during RPT payment season.
  • Assisted in gathering/research on economic data such as Demographics, Real estate market update, Philippine Economy and conducted City Profiling to provide reports for brokers and agents.
  • Assisted in the creation of a database of landlord/tenant representative mandate for clients/brokers.

Research Analyst

Industry:

Property / Real Estate

Employment Period:

June 2014 to March 2016 (21 Months)

Duties and Responsibilities:

  • Produced Quarterly management reports focusing on Macroeconomic Variables and competitor updates on market trends.
  • Published Competition scan report to the office of the President. The report focuses on the current updates on the housing developers given the price points and target market that the executive office needs.
  • Assertively conducted competitor check and field research.
  • Chosen to be part of a special call-out team to assist our Loans origination group with the purpose of saving “problematic” accounts or customers with intentions to pull-out their investments with the company. Was able to successfully gather all lacking document on accounts endorsed by the Loans Origination Group which LED to Loan take out or issuance of Bank Guarantee to buyers
  • Personally assisted the buyers of the house on documentation, house inspection, coordinates letter of guarantee signing until the buyer accepts and finally moved in with their purchased unit.

Lease Administration Officer cum Market Analyst

Industry:

Property / Real Estate

Employment Period:

March 2016 to Present

Duties and Responsibilities:

Lease Administrative Officer || Jan 2017 – Present
  • Conducts Quarterly SAP contract of lease renewal, updating of rent conditions based on the approved master price list and pricing guide. Maintains lease contract accuracy vis a vis to corporate documents submitted by the lessees.
  • Provides SAP Helpdesk and Troubleshooting for new Senior Administrative Officers, Lease Administrative Officers, Lease Assistants (property based) and Property Managers.
  • Handles daily lessee concerns, lease contract administration and tenant relation activities 
  • Coordinates with the Property management team, Audit Team, Billing and Collection, Architecture and Engineering team on the Store Renovation/Technical Meeting and Pre-operations Meeting.
  • Coordinate with the Head office team of the lessee for Billing and Collection and lease renewal concerns.
  • Coordinates with the IT – POS team with regards to monitoring of Daily sales submission of the Percentage leases.
  • Conducts monitoring and ocular inspection in the property concerned to monitor lessee compliance and adherence to the contract of lease.
  • Reports to the Property Manager and Facilities manager for any issues on the leased space (i.e. faulty aircon, leaks, store complaints)
  • Conducted and supported Marketing efforts
  • Assertively conducted actual research of competitor malls within 5 to 10 KM radius. Created database for Retailers and Food and Beverage (New and Existing concept).
OIC Lease Administration || January  2018 – April 2019
  • Assigned as the OIC Lease Administration for the Responsible for the efficient processing, documenting, recording, and filing of all lease transactions of new and existing lessees  based on approved SOPs on economic terms and conditions.
  • Supports the Leasing Gross Leasable team and Vertical Gross Leasable team in all its documentation needs to facilitate closing of the leases with prospective lessees including immediate preparation of Lease Proposals to preparation of sales collaterals and Floor plans.
  • Supervises the Lease Admin assistants on accurate and timely encoding thru SAP of all lease transactions; and ensures consistency of the soft and hard copies of all Lease documents. Also supervises the Leasing Research for the mall competitor checks
  • Provides helpdesk, troubleshooting, access recommendations, additional fields with tax definitions as may be required, scripts for SAP Real Estate module; and basic Materials Management module.
  • Final audit of virtual contract in SAP before unblocking, prior to issuance of official receipt in Collection Department and printing of hard copies in Leasing Documentation Department.
  • Prepares all necessary reports (Monthly / Quarterly / Annual Production Report, Vacancy Report / Occupancy Report based on Effectivity of Lease, Termination report and Other reports as may be required
  • Responsible for the updating of department manuals and procedures, effective implementation of company policies, rules and regulations, as well as the discipline, attendance, work performance, training and development of all personnel under Office Admin and Lease Documentation Unit (Lease Admin Assistants and Lease Admin Officers)
  • Responsible for the facilitation of company-sponsored benefits, privileges, and activities, within the department, including annual physical examinations, health card-sponsored activities, team building, Christmas party, corporate social responsibility activities.
  • Determine staffing requirements and prepare Personnel Requisition if needed, preparation of updated Table of Organization.
  • Orient and train staff on Leasing Business Process and basic Leasing Module in SAP.
Leasing Research (Retail and Commercial Leasing) || Mar 2016–Jan 2017
  • Conducted due Diligence as to profiling of prospective lessees, creates appointment with SEC to secure authentic digital copies of Incorporation documents.
  • Built a databank of competitor malls as a whole as reference for lead generation
  • Built a databank for top 40 BPO  and recent closed deals in commercial leasing industry. Generated leads on the broker groups and has continuously established connections for future transactions
  • Built a Retailers databank.
  • Conducted customer profiling for the business mix improvement.
  • Conducted the Fire Station study incoordination with BFP for a proposed Fire Station project
  • Actively participates in Retailers and Franchising events/ exhibits as part of data gathering and serves as lead to prospective lessees.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Economics

Graduation Date:

March 26, 2012

Located In:

Philippines

License and Certification: :

Civil Service Career Eligible


Skills

ADVANCED ★★★

    SAP, Documentations, Document Formatting, Administrative Support, Data Entry, Email management, Market Research, Market Survey,

INTERMEDIATE ★★

    Microsoft ToolsOffice 365Office AdministrationLead Generation

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Broadband
  • Hardware Type: Laptop
  • Brand Name: ACER Aspire A315-42G
  • Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx 2.60 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $9.80/hr

Edrome

Candidate ID: 422372


ADVANCED

    Data Analysis, Calendar Management, Process Improvement, Quality Assurance...

INTERMEDIATE

    Presentations, Graphic Design, Video Editing...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • Ed has been working since 2014 and has handled roles such as Customer service Representative, educator, Quality Specialist and Subject expert matter within BPO and educational industries.
  • He honed his skills in Inbound call management, Bills processing, Data Analysis, Calendar Management, Calendar management, audio transcription, Troubleshooting, phone support, root cause analysis, process improvements, Quality assurance, and handling escalated calls.
  • Handled telco and IT accounts and was able to take 50-75 inbound calls a day.
  • Well versed with Software tools such as:
  • Microsoft 365
  • Power BI
  • ring central
  • Zendesk basic
  • Aloware 
  • Avaya 
  • Air call
He can start Immediately 
 

Employment History

CSR / SME / Global Partner Support Specialist / Quality Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2018 to April 2021 (34 Months)

Duties and Responsibilities:

Customer Service Representative || June 2018 – January 2019
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
Subject Matter Expert || January 2019 – May 2019
  • Providing knowledge, resources and information to support agents.
  • Address customers concerns accurately and timely.
  • Assist advisors with material request and account updates.
Global Partner Support Specialist || May 2019 – July 2020
  • Provide assistance to Tier 0 partners in transitioning to the new partnership platform.
  • Assist partners in creating/modifying their business model according to Microsoft’s standards.
Quality Specialist || August 2020 – April 2021
  • Participates in design of call monitoring formats and quality standards. 
  • Performs call monitoring and provides trend data to site management team. 
  • Uses quality monitoring data management system to compile and track performance at team and individual level. 
  • Performs monitors of customer care email responses. 
  • Participates in customer and client listening programs to identify customer needs and expectations. 
  • Provides actionable data to various internal support groups as needed. 
  • Coordinates and facilitates call calibration sessions for call center staff. 
  • Provides feedback to call center team leaders and managers. 
  • Prepares and analyzes internal and external quality reports for management staff review. 
  • Perform other duties as assigned.

Teacher I

Industry:

Education

Employment Period:

April 2017 to March 2018 (11 Months)

Duties and Responsibilities:

  • Keep the classroom under control.
  • Develop lesson plans.
  • Establish and enforce a set of rules for the classroom.
  • Keep parents updated on their child's progress.
  • Prepare students for standardized tests.
  • Monitor the halls in between classes.
  • Encourage students to learn as much as they can.
  • Recognize problematic behavior in students.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2014 to May 2015 (12 Months)

Duties and Responsibilities:

  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.

Executive Administrator

Industry:

Property / Real Estate

Employment Period:

July 2021 to October 2024 (39 Months)

Duties and Responsibilities:

  • Served as an Executive Administrator, managing transaction coordination, listing updates via Bright MLS, and contract creation.
  • Handled lead generation, social media management, and clerical tasks to support real estate operations efficiently.

Sales Administrator

Industry:

Property / Real Estate

Employment Period:

September 2022 to July 2023 (9 Months)

Duties and Responsibilities:

  • Streamlined client communication and marketing operations through REX Software, Adobe Suite, and Wix, managing campaigns, databases, and digital materials.
  • Oversaw social media, advertising, and reporting to enhance engagement and support sales initiatives.

Business and Administrative Assistant

Industry:

Consulting (Business & Management)

Employment Period:

August 2023 to December 2024 (16 Months)

Duties and Responsibilities:

  • Provided essential administrative support, including document preparation, data entry, and onboarding, while also coordinating customer relationship processes.
  • Contributed to marketing efforts by creating collateral, managing digital content, and ensuring consistent branding across all platforms.

Education History

Field of Study:

Education/Teaching/Training

Major:

Mathematics

Graduation Date:

April 1, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Data Analysis, Calendar Management, Process Improvement, Quality Assurance, Social Media Management, Customer Service, Administrative Support, Office Administration,

INTERMEDIATE ★★

    PresentationsGraphic DesignVideo Editing

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Dell
  • Processor: Ryzen 5
  • Operating System: Windows 10

All-inclusive Rate: USD $9.80/hr

Edrome

Candidate ID: 422372


ADVANCED

    Data Analysis, Calendar Management, Process Improvement, Quality Assurance...

INTERMEDIATE

    Presentations, Graphic Design, Video Editing...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • Ed has been working since 2014 and has handled roles such as Customer service Representative, educator, Quality Specialist and Subject expert matter within BPO and educational industries.
  • He honed his skills in Inbound call management, Bills processing, Data Analysis, Calendar Management, Calendar management, audio transcription, Troubleshooting, phone support, root cause analysis, process improvements, Quality assurance, and handling escalated calls.
  • Handled telco and IT accounts and was able to take 50-75 inbound calls a day.
  • Well versed with Software tools such as:
  • Microsoft 365
  • Power BI
  • ring central
  • Zendesk basic
  • Aloware 
  • Avaya 
  • Air call
He can start Immediately 
 

Employment History

CSR / SME / Global Partner Support Specialist / Quality Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2018 to April 2021 (34 Months)

Duties and Responsibilities:

Customer Service Representative || June 2018 – January 2019
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
Subject Matter Expert || January 2019 – May 2019
  • Providing knowledge, resources and information to support agents.
  • Address customers concerns accurately and timely.
  • Assist advisors with material request and account updates.
Global Partner Support Specialist || May 2019 – July 2020
  • Provide assistance to Tier 0 partners in transitioning to the new partnership platform.
  • Assist partners in creating/modifying their business model according to Microsoft’s standards.
Quality Specialist || August 2020 – April 2021
  • Participates in design of call monitoring formats and quality standards. 
  • Performs call monitoring and provides trend data to site management team. 
  • Uses quality monitoring data management system to compile and track performance at team and individual level. 
  • Performs monitors of customer care email responses. 
  • Participates in customer and client listening programs to identify customer needs and expectations. 
  • Provides actionable data to various internal support groups as needed. 
  • Coordinates and facilitates call calibration sessions for call center staff. 
  • Provides feedback to call center team leaders and managers. 
  • Prepares and analyzes internal and external quality reports for management staff review. 
  • Perform other duties as assigned.

Teacher I

Industry:

Education

Employment Period:

April 2017 to March 2018 (11 Months)

Duties and Responsibilities:

  • Keep the classroom under control.
  • Develop lesson plans.
  • Establish and enforce a set of rules for the classroom.
  • Keep parents updated on their child's progress.
  • Prepare students for standardized tests.
  • Monitor the halls in between classes.
  • Encourage students to learn as much as they can.
  • Recognize problematic behavior in students.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2014 to May 2015 (12 Months)

Duties and Responsibilities:

  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.

Executive Administrator

Industry:

Property / Real Estate

Employment Period:

July 2021 to October 2024 (39 Months)

Duties and Responsibilities:

  • Served as an Executive Administrator, managing transaction coordination, listing updates via Bright MLS, and contract creation.
  • Handled lead generation, social media management, and clerical tasks to support real estate operations efficiently.

Sales Administrator

Industry:

Property / Real Estate

Employment Period:

September 2022 to July 2023 (9 Months)

Duties and Responsibilities:

  • Streamlined client communication and marketing operations through REX Software, Adobe Suite, and Wix, managing campaigns, databases, and digital materials.
  • Oversaw social media, advertising, and reporting to enhance engagement and support sales initiatives.

Business and Administrative Assistant

Industry:

Consulting (Business & Management)

Employment Period:

August 2023 to December 2024 (16 Months)

Duties and Responsibilities:

  • Provided essential administrative support, including document preparation, data entry, and onboarding, while also coordinating customer relationship processes.
  • Contributed to marketing efforts by creating collateral, managing digital content, and ensuring consistent branding across all platforms.

Education History

Field of Study:

Education/Teaching/Training

Major:

Mathematics

Graduation Date:

April 1, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Data Analysis, Calendar Management, Process Improvement, Quality Assurance, Social Media Management, Customer Service, Administrative Support, Office Administration,

INTERMEDIATE ★★

    PresentationsGraphic DesignVideo Editing

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Dell
  • Processor: Ryzen 5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.28/hr

Choleen

Candidate ID: 422110


ADVANCED

    Training, Sourcing, Interviewing, Lead Generation...

INTERMEDIATE

    Human Resource Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.28 per hour or $USD 717.93 per month

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

  • Choleen has been working since 2018 and has handled roles such as Human Resource coordinator and training specialist within bakeshop chains.
  • She honed her skills in Onboarding, training management, Timekeeping, 201 files management, organization, Sourcing, CV formatting, lead generation, coordination, posting of job advertisements, interview, and process government mandated government.
  • She has part-time work experience with a US client.
  • She is versed in Software tools such as:
    • Jobstreet
    • Indeed 
    • MS Word excel
    • MS PowerPoint
    • Google sheets
    • Linked in sales navigator
  •  

Employment History

Human Resource Coordinator

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

August 2018 to January 2020 (17 Months)

Duties and Responsibilities:

  • Assisting in the recruitment, onboarding and training ofemployees
  • Answers employees requests and questions
  • Timekeeping for North Luzon Bakeshop Employees
  • Strategize plans for retention of employees
  • Keeps, manage, and organize 201 File

Training Specialist

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

January 2020 to January 2021 (12 Months)

Duties and Responsibilities:

  • Identifying training needs
  • Create modules based on the employees needs
  • Provide training for bakeshop and office employees
  • Assist in newly opened bakeshops

Content Moderator

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2021 to October 2021 (9 Months)

Duties and Responsibilities:

  • Ensure that items are placed in the right category, are free from scams, doesn't include any illegal items
  • Check all content – from images to videos and from articles to multimedia files – that you can see on social media sites, online forums, and other online community platforms are fit for general public consumption.

Learning Experience Leader

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2021 to Present

Duties and Responsibilities:

  • Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
  • Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
  • Accomplish projects and motivate trainees through effective training;
  • Continuously improve training programs and the other learning opportunities across the organization;
  • Amend and revise programs as necessary for them to adapt to the changes occuring in the work environment;
  • Act as the content expert, and maintain relevant training documents and training materials for training conducted;
  • Develop and create effective induction programs;

Education History

Field of Study:

Psychology

Major:

Psychology

Graduation Date:

March 1, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Training, Sourcing, Interviewing, Lead Generation, Timesheet Management, Administrative Support,

INTERMEDIATE ★★

    Human Resource Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Cable
  • Hardware Type: Laptop
  • Brand Name: Aspire
  • Processor: Intel Core I5
  • Operating System: Windows 8

All-inclusive Rate: USD $8.28/hr

Choleen

Candidate ID: 422110


ADVANCED

    Training, Sourcing, Interviewing, Lead Generation...

INTERMEDIATE

    Human Resource Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.28 per hour or $USD 717.93 per month

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

  • Choleen has been working since 2018 and has handled roles such as Human Resource coordinator and training specialist within bakeshop chains.
  • She honed her skills in Onboarding, training management, Timekeeping, 201 files management, organization, Sourcing, CV formatting, lead generation, coordination, posting of job advertisements, interview, and process government mandated government.
  • She has part-time work experience with a US client.
  • She is versed in Software tools such as:
    • Jobstreet
    • Indeed 
    • MS Word excel
    • MS PowerPoint
    • Google sheets
    • Linked in sales navigator
  •  

Employment History

Human Resource Coordinator

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

August 2018 to January 2020 (17 Months)

Duties and Responsibilities:

  • Assisting in the recruitment, onboarding and training ofemployees
  • Answers employees requests and questions
  • Timekeeping for North Luzon Bakeshop Employees
  • Strategize plans for retention of employees
  • Keeps, manage, and organize 201 File

Training Specialist

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

January 2020 to January 2021 (12 Months)

Duties and Responsibilities:

  • Identifying training needs
  • Create modules based on the employees needs
  • Provide training for bakeshop and office employees
  • Assist in newly opened bakeshops

Content Moderator

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2021 to October 2021 (9 Months)

Duties and Responsibilities:

  • Ensure that items are placed in the right category, are free from scams, doesn't include any illegal items
  • Check all content – from images to videos and from articles to multimedia files – that you can see on social media sites, online forums, and other online community platforms are fit for general public consumption.

Learning Experience Leader

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2021 to Present

Duties and Responsibilities:

  • Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
  • Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
  • Accomplish projects and motivate trainees through effective training;
  • Continuously improve training programs and the other learning opportunities across the organization;
  • Amend and revise programs as necessary for them to adapt to the changes occuring in the work environment;
  • Act as the content expert, and maintain relevant training documents and training materials for training conducted;
  • Develop and create effective induction programs;

Education History

Field of Study:

Psychology

Major:

Psychology

Graduation Date:

March 1, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Training, Sourcing, Interviewing, Lead Generation, Timesheet Management, Administrative Support,

INTERMEDIATE ★★

    Human Resource Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Cable
  • Hardware Type: Laptop
  • Brand Name: Aspire
  • Processor: Intel Core I5
  • Operating System: Windows 8

All-inclusive Rate: USD $9.80/hr

Rennica

Candidate ID: 421832


ADVANCED

    Xero, QuickBooks, Accounting System, Accounts Payable Management...

INTERMEDIATE

    Microsoft...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • Rennica is a Certified Public Accountant in the Philippines with 7 years of hands-on experience in financial administration. She is a freelance Accountant/Bookkeeper to a US-based client, allotting 4-5 hours per day in a flexible setup. 
  • At present, she is a part-time Accountant for an automotive company in Australia through Remote Staff.
  • She is proficient in performing the following:
    • Bookkeeping
    • Financial Analysis
    • Journal Entries
    • Reconciliation
    • Budgeting and Planning
    • Accounts Payable
    • Accounts Receivables
    • Fixed Asset Management
    • Payroll,
    • Financial Closing
    • Management reporting
    • Tax filing
  • She is a user of Xero, QuickBooks Online, and MS 365 (Outlook, Excel, Word).
  • She is knowledgeable in Australian GST.
  • She can start immediately and is amenable to working any day-shift part-time position
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Rennica is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rennica will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

Employment History

Freelance Bookkeeper/Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

January 2021 to April 2023 (26 Months)

Duties and Responsibilities:

  • Ensure accuracy, completeness and on time reporting of Financial statements of clients through XERO and QBO

Manager for Finance, HR and Admin/Compliance Officer

Industry:

Employment Period:

August 2016 to March 2021 (55 Months)

Duties and Responsibilities:

  • Ensure accuracy of Financial Records from recording to Management reporting
  • Ensure compliance to tax filing and payments and government requirements
  • Managing Human Resource and Admin responsibilities of the organization

Accounting Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

January 2016 to August 2016 (7 Months)

Duties and Responsibilities:

  • Ensure completeness of financial record and financial reporting
  • Compliance with all government filings and tax payments

Accountant

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

May 2023 to March 2024 (10 Months)

Duties and Responsibilities:

  • Xero Accounting
  • General Accounting
  • Cash Flow
  • Prepare budget forecasts
  • Preparing and publishing financial statements
  • Comply with financial policies and regulations
  • Participate in the regular meeting

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

May 13, 2013

Located In:

Philippines

License and Certification: :

Certified Public Accountant


Skills

ADVANCED ★★★

    Xero, QuickBooks, Accounting System, Accounts Payable Management, Accounts Receivable Management, Bank Reconciliation, Accounting, Accounting Reconciliation, Billing, Budgeting,

INTERMEDIATE ★★

    Microsoft

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $9.80/hr

Rennica

Candidate ID: 421832


ADVANCED

    Xero, QuickBooks, Accounting System, Accounts Payable Management...

INTERMEDIATE

    Microsoft...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • Rennica is a Certified Public Accountant in the Philippines with 7 years of hands-on experience in financial administration. She is a freelance Accountant/Bookkeeper to a US-based client, allotting 4-5 hours per day in a flexible setup. 
  • At present, she is a part-time Accountant for an automotive company in Australia through Remote Staff.
  • She is proficient in performing the following:
    • Bookkeeping
    • Financial Analysis
    • Journal Entries
    • Reconciliation
    • Budgeting and Planning
    • Accounts Payable
    • Accounts Receivables
    • Fixed Asset Management
    • Payroll,
    • Financial Closing
    • Management reporting
    • Tax filing
  • She is a user of Xero, QuickBooks Online, and MS 365 (Outlook, Excel, Word).
  • She is knowledgeable in Australian GST.
  • She can start immediately and is amenable to working any day-shift part-time position
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Rennica is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rennica will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

Employment History

Freelance Bookkeeper/Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

January 2021 to April 2023 (26 Months)

Duties and Responsibilities:

  • Ensure accuracy, completeness and on time reporting of Financial statements of clients through XERO and QBO

Manager for Finance, HR and Admin/Compliance Officer

Industry:

Employment Period:

August 2016 to March 2021 (55 Months)

Duties and Responsibilities:

  • Ensure accuracy of Financial Records from recording to Management reporting
  • Ensure compliance to tax filing and payments and government requirements
  • Managing Human Resource and Admin responsibilities of the organization

Accounting Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

January 2016 to August 2016 (7 Months)

Duties and Responsibilities:

  • Ensure completeness of financial record and financial reporting
  • Compliance with all government filings and tax payments

Accountant

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

May 2023 to March 2024 (10 Months)

Duties and Responsibilities:

  • Xero Accounting
  • General Accounting
  • Cash Flow
  • Prepare budget forecasts
  • Preparing and publishing financial statements
  • Comply with financial policies and regulations
  • Participate in the regular meeting

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

May 13, 2013

Located In:

Philippines

License and Certification: :

Certified Public Accountant


Skills

ADVANCED ★★★

    Xero, QuickBooks, Accounting System, Accounts Payable Management, Accounts Receivable Management, Bank Reconciliation, Accounting, Accounting Reconciliation, Billing, Budgeting,

INTERMEDIATE ★★

    Microsoft

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $3.75/hr

Diana

Candidate ID: 421043


ADVANCED

    Google Maps, Google Calendar, Google Drive, Customer Service...

INTERMEDIATE

    Microsoft PowerPoint, Microsoft Word, Zendesk, Gmail...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 3.75 per hour or $USD 324.84 per month

Remote Staff Recruiter Comments

  • Diana has over 4 years of work experience mostly within BPO industries.
  • She gained skills in the following:
    • Customer Service & Support
    • Technical Support
    • Chat Support
    • Email Support
  • She handled accounts related to medical, insurance and more catering clients mostly based in the US
  • She is pretty much confident already with handling any customer concerns, doing basic troubleshooting, even handling irate clients.
  • Adept with using tools such as MS Word & PowerPoint
  • She is available to start immediately

Predictive Index Behavioral Profile - Operator


Strongest Behaviors
  • Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
  • Tolerant, easy-going, and uncritical in getting along with others. A focused listener.
  • Works steadily at an even pace; most productive with fewer interruptions.


Behavioral Summary

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Diana has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Diana will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


Employment History

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to January 2018 (4 Months)

Duties and Responsibilities:

  • Checking the availabilities of their medication in different pharmacies.
  • Verifying their prescriptions.

Technical Support Representative/ Chat Support/ Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2018 to May 2021 (34 Months)

Duties and Responsibilities:

  • Assisting the students and instructor to access the website and do their assignments.
  • Helping the customer to check their network service.

Education History

Field of Study:

Education/Teaching/Training

Major:

Computer Education

Graduation Date:

June 13, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Google Maps, Google Calendar, Google Drive, Customer Service, Customer Support, Customer Handling, Chat Support, Email Support, CRM, Salesforce CRM,

INTERMEDIATE ★★

    Microsoft PowerPointMicrosoft WordZendeskGmail

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 36.50, Upload: 44.31
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Intel
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $3.75/hr

Diana

Candidate ID: 421043


ADVANCED

    Google Maps, Google Calendar, Google Drive, Customer Service...

INTERMEDIATE

    Microsoft PowerPoint, Microsoft Word, Zendesk, Gmail...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 3.75 per hour or $USD 324.84 per month

Remote Staff Recruiter Comments

  • Diana has over 4 years of work experience mostly within BPO industries.
  • She gained skills in the following:
    • Customer Service & Support
    • Technical Support
    • Chat Support
    • Email Support
  • She handled accounts related to medical, insurance and more catering clients mostly based in the US
  • She is pretty much confident already with handling any customer concerns, doing basic troubleshooting, even handling irate clients.
  • Adept with using tools such as MS Word & PowerPoint
  • She is available to start immediately

Predictive Index Behavioral Profile - Operator


Strongest Behaviors
  • Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
  • Tolerant, easy-going, and uncritical in getting along with others. A focused listener.
  • Works steadily at an even pace; most productive with fewer interruptions.


Behavioral Summary

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Diana has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Diana will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


Employment History

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to January 2018 (4 Months)

Duties and Responsibilities:

  • Checking the availabilities of their medication in different pharmacies.
  • Verifying their prescriptions.

Technical Support Representative/ Chat Support/ Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2018 to May 2021 (34 Months)

Duties and Responsibilities:

  • Assisting the students and instructor to access the website and do their assignments.
  • Helping the customer to check their network service.

Education History

Field of Study:

Education/Teaching/Training

Major:

Computer Education

Graduation Date:

June 13, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Google Maps, Google Calendar, Google Drive, Customer Service, Customer Support, Customer Handling, Chat Support, Email Support, CRM, Salesforce CRM,

INTERMEDIATE ★★

    Microsoft PowerPointMicrosoft WordZendeskGmail

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 36.50, Upload: 44.31
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Intel
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $12.32/hr

Sherwin

Candidate ID: 421039


ADVANCED

    Office 365, Order Entry, Order Management, Order Processing...

INTERMEDIATE

    SAP, AS/400 iSeries, Business Card Design, Budgeting...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 12.32 per hour or $USD 2135.16 per month

Remote Staff Recruiter Comments

  • Sherwin is working professionally since 2009 through different industries such as Business Process Outsourcing and Marketing Industry.
  • He is able to work with data to be provided to the Sales Managers on a regular basis. He is compiling data for PO management, supply chain and sales. 
  • He had worked with several industries including IT, furniture, e-commerce.
  • He is well versed with the following roles:
    • Digital Marketing
    • Marketing Management
    • Sales and Account Management
    • Customer Service
  • He is also adept in using the following tools:
    • AS400
    • SAP
    • SharePoint
    • Salesforce
    • Microsoft Excel (10/10)
    • GSuite
    • SQL
  • He is passionate towards work and willing to learn.
  • He can start working with 30 days notice.

Predictive Index Behavioral Profile - Artisan

Strongest Behaviors
  • Strongly formal and reflective; a cool, sometimes withdrawn person who’s often deep in thought. Very skeptical of new people, requires substantial “proof” to build trust in someone.
  • Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
  • Nearly exclusive focus on technical, rather than social issues. Very disciplined, specific thinking about what needs to be done, how to do it perfectly, and how to avoid pitfalls. Makes and checks an execution plan that is followed literally.


Behavioral Summary

Sherwin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Sherwin plans ahead, double checks, and follows up carefully on decisions and actions.


 

Employment History

LISTENER CARE REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2009 to December 2011 (24 Months)

Duties and Responsibilities:

  • Took inbound calls and provided first call resolution
  • Technical Support
  • Billing and Customer Retention
  • New Products and Services Roll Out

SENIOR ACCOUNT SERVICE MANAGER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2011 to July 2018 (78 Months)

Duties and Responsibilities:

Account Management:
  • Order Fulfilment / Purchase Order Management
  • End-to-end Supply Chain
  • Sales Support
  • Product Specialist
  • End-to-end Customer Service
  • Process Documentation
  • Reports Generation
Project Management:
  • SME, Process Improvement
  • Consultant, Business Continuity Plan
Leadership:
  • Coach, Performance Improvement/Development
  • Officer, First Level Escalations
  • Lead, Echo Training
  • Facilitator, Monthly Operations Meetings
  • Trainer, New Hire Development Plan
Oct. 1, 2013 - Jan. 1, 2017
ACCOUNT SERVICE MANAGER

Account Management:
  • Order Fulfilment / Purchase Order Management
  • End-to-end Supply Chain
  • Sales Support
  • Product Specialist
  • End-to-end Customer Service
  • Process Documentation
  • Reports Generation
Project Management:
  • Lead, Product Certification
  • Lead, Business Continuity Plan
Dec. 11, 2011 - Oct. 1, 2013
CONSUMER SUPPORT

Customer Service Duties:

  • Provide timely consumer service support to end-user of various product information (cost, availability, warranty, etc.) thru phone and email support
  • Assist consumers where to buy the products
  • Refer consumers to accredited installing companies to meet their unique design needs
  • Process replacement order requests in AS400/CRM to meet consumer satisfaction
  • Timely escalation to supervisor/manager for timely customer requests
  • Process refunds for online purchase whenever needed
  • Inform consumers regarding company policies and procedures when asked
  • Assist consumers on accurate product installation within standard information & specification
  • Delegate emails among the team
  • Daily, weekly and monthly reports generation to supervisor, operations manager and national sales manager

Project Management:

  • Lead Generation Specialist
  • Product Gallery
  • Associate Product Training
  • Lean 6 Sigma Auditor (for business excellence and performance)


 

ACCOUNT MANAGER

Industry:

Employment Period:

August 2018 to September 2020 (25 Months)

Duties and Responsibilities:

Aug. 15, 2018 - Aug. 16, 2019
CLIENT EXECUTIVE
  • Client support for current and new products and services
  • Support New Client On-Boarding
  • Data and record management and maintenance
  • Sales and Marketing
  • Create Process Documentation and Improvement
  • Reports Generation
  • Collaborated with other departments to provide customer solutions
Aug. 16, 2019 - Sept. 15, 2020
ACCOUNT MANAGER
 
  • Act as the lead point of contact for any and all account related matters
  • Identify and grow opportunities within the assigned region
  • Initiate regular communications with prospects and existing clients while successfully presenting features and benefits of products / services
  • Effectively diagnose the suppliers’ needs & be able to provide specific & strategic recommendations on how issues may be resolved or how their business can further grow
  • Provide timely market & customer feedback to other departments

Senior Ordering Associate

Industry:

Oil / Gas / Petroleum

Employment Period:

September 2020 to December 2025 (62 Months)

Duties and Responsibilities:

  • Document order entry and resolution in Salesforce.com (SFDC).
  • Order Processing (Masters of SAP system and processes)
  • Daily Team Operations (Workload Capacity and Admin Tasks)
  • Cross Functional Collaboration (Billing, Distribution, Logistics, Aviation, Marine)
  • Lead Learning Development and Team Performance
  • Calendar Management
Key Achievement:
  • 100% Completion Rate of Process Documentation
  • 100% Completion Rate of Salesforce Knowledge Articles (Ordering Processes)
  • Salesforce Macros (Time Savings: 26-87%)
  • Salesforce Individual & Team Productivity Dashboard
  • Salesforce Case Distribution Automation (Time-Savings: 97%)
  • Salesforce Customer Master Profile UI Improvement (Time Savings: 3 sec/search)
  • Process Certification (Result: 100% Onboarding)
  • Lead Operational Excellence and Client and Team Monthly Meeting
  • Automation Menards Plant Contact (Time Savings: 25.20 mins/yea)

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

March 29, 2008

Located In:

Philippines

License and Certification: :

November 2008 Nursing Board Exam Passer


Skills

ADVANCED ★★★

    Office 365, Order Entry, Order Management, Order Processing, Order tracking, Ordering Software, Inventory Management, Inventory Monitoring, Customer Experience, Customer Handling, Customer Service, Customer Service Management, Account Management, Data Analysis, Data Collection, Data Entry, Data Encoding, Data Management, Report Writing, AS/400 iSeries, Process Improvement, Process architecture, Salesforce.com, Salesforce CRM, Business Analysis, Client Presentations, Client Relations, Client Servicing, Client Support, Client Development, Writing, Transcription, Windows applications, Internet Explorer, Google Apps, Marketing, SEO, Web Content Management,

INTERMEDIATE ★★

    SAP, AS/400 iSeriesBusiness Card DesignBudgetingBusiness DevelopmentInventory Management

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: DELL
  • Processor: Intel(R) Core (TM) i5-4310U
  • Operating System: Windows 8

All-inclusive Rate: USD $12.32/hr

Sherwin

Candidate ID: 421039


ADVANCED

    Office 365, Order Entry, Order Management, Order Processing...

INTERMEDIATE

    SAP, AS/400 iSeries, Business Card Design, Budgeting...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 12.32 per hour or $USD 2135.16 per month

Remote Staff Recruiter Comments

  • Sherwin is working professionally since 2009 through different industries such as Business Process Outsourcing and Marketing Industry.
  • He is able to work with data to be provided to the Sales Managers on a regular basis. He is compiling data for PO management, supply chain and sales. 
  • He had worked with several industries including IT, furniture, e-commerce.
  • He is well versed with the following roles:
    • Digital Marketing
    • Marketing Management
    • Sales and Account Management
    • Customer Service
  • He is also adept in using the following tools:
    • AS400
    • SAP
    • SharePoint
    • Salesforce
    • Microsoft Excel (10/10)
    • GSuite
    • SQL
  • He is passionate towards work and willing to learn.
  • He can start working with 30 days notice.

Predictive Index Behavioral Profile - Artisan

Strongest Behaviors
  • Strongly formal and reflective; a cool, sometimes withdrawn person who’s often deep in thought. Very skeptical of new people, requires substantial “proof” to build trust in someone.
  • Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
  • Nearly exclusive focus on technical, rather than social issues. Very disciplined, specific thinking about what needs to be done, how to do it perfectly, and how to avoid pitfalls. Makes and checks an execution plan that is followed literally.


Behavioral Summary

Sherwin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Sherwin plans ahead, double checks, and follows up carefully on decisions and actions.


 

Employment History

LISTENER CARE REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2009 to December 2011 (24 Months)

Duties and Responsibilities:

  • Took inbound calls and provided first call resolution
  • Technical Support
  • Billing and Customer Retention
  • New Products and Services Roll Out

SENIOR ACCOUNT SERVICE MANAGER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2011 to July 2018 (78 Months)

Duties and Responsibilities:

Account Management:
  • Order Fulfilment / Purchase Order Management
  • End-to-end Supply Chain
  • Sales Support
  • Product Specialist
  • End-to-end Customer Service
  • Process Documentation
  • Reports Generation
Project Management:
  • SME, Process Improvement
  • Consultant, Business Continuity Plan
Leadership:
  • Coach, Performance Improvement/Development
  • Officer, First Level Escalations
  • Lead, Echo Training
  • Facilitator, Monthly Operations Meetings
  • Trainer, New Hire Development Plan
Oct. 1, 2013 - Jan. 1, 2017
ACCOUNT SERVICE MANAGER

Account Management:
  • Order Fulfilment / Purchase Order Management
  • End-to-end Supply Chain
  • Sales Support
  • Product Specialist
  • End-to-end Customer Service
  • Process Documentation
  • Reports Generation
Project Management:
  • Lead, Product Certification
  • Lead, Business Continuity Plan
Dec. 11, 2011 - Oct. 1, 2013
CONSUMER SUPPORT

Customer Service Duties:

  • Provide timely consumer service support to end-user of various product information (cost, availability, warranty, etc.) thru phone and email support
  • Assist consumers where to buy the products
  • Refer consumers to accredited installing companies to meet their unique design needs
  • Process replacement order requests in AS400/CRM to meet consumer satisfaction
  • Timely escalation to supervisor/manager for timely customer requests
  • Process refunds for online purchase whenever needed
  • Inform consumers regarding company policies and procedures when asked
  • Assist consumers on accurate product installation within standard information & specification
  • Delegate emails among the team
  • Daily, weekly and monthly reports generation to supervisor, operations manager and national sales manager

Project Management:

  • Lead Generation Specialist
  • Product Gallery
  • Associate Product Training
  • Lean 6 Sigma Auditor (for business excellence and performance)


 

ACCOUNT MANAGER

Industry:

Employment Period:

August 2018 to September 2020 (25 Months)

Duties and Responsibilities:

Aug. 15, 2018 - Aug. 16, 2019
CLIENT EXECUTIVE
  • Client support for current and new products and services
  • Support New Client On-Boarding
  • Data and record management and maintenance
  • Sales and Marketing
  • Create Process Documentation and Improvement
  • Reports Generation
  • Collaborated with other departments to provide customer solutions
Aug. 16, 2019 - Sept. 15, 2020
ACCOUNT MANAGER
 
  • Act as the lead point of contact for any and all account related matters
  • Identify and grow opportunities within the assigned region
  • Initiate regular communications with prospects and existing clients while successfully presenting features and benefits of products / services
  • Effectively diagnose the suppliers’ needs & be able to provide specific & strategic recommendations on how issues may be resolved or how their business can further grow
  • Provide timely market & customer feedback to other departments

Senior Ordering Associate

Industry:

Oil / Gas / Petroleum

Employment Period:

September 2020 to December 2025 (62 Months)

Duties and Responsibilities:

  • Document order entry and resolution in Salesforce.com (SFDC).
  • Order Processing (Masters of SAP system and processes)
  • Daily Team Operations (Workload Capacity and Admin Tasks)
  • Cross Functional Collaboration (Billing, Distribution, Logistics, Aviation, Marine)
  • Lead Learning Development and Team Performance
  • Calendar Management
Key Achievement:
  • 100% Completion Rate of Process Documentation
  • 100% Completion Rate of Salesforce Knowledge Articles (Ordering Processes)
  • Salesforce Macros (Time Savings: 26-87%)
  • Salesforce Individual & Team Productivity Dashboard
  • Salesforce Case Distribution Automation (Time-Savings: 97%)
  • Salesforce Customer Master Profile UI Improvement (Time Savings: 3 sec/search)
  • Process Certification (Result: 100% Onboarding)
  • Lead Operational Excellence and Client and Team Monthly Meeting
  • Automation Menards Plant Contact (Time Savings: 25.20 mins/yea)

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

March 29, 2008

Located In:

Philippines

License and Certification: :

November 2008 Nursing Board Exam Passer


Skills

ADVANCED ★★★

    Office 365, Order Entry, Order Management, Order Processing, Order tracking, Ordering Software, Inventory Management, Inventory Monitoring, Customer Experience, Customer Handling, Customer Service, Customer Service Management, Account Management, Data Analysis, Data Collection, Data Entry, Data Encoding, Data Management, Report Writing, AS/400 iSeries, Process Improvement, Process architecture, Salesforce.com, Salesforce CRM, Business Analysis, Client Presentations, Client Relations, Client Servicing, Client Support, Client Development, Writing, Transcription, Windows applications, Internet Explorer, Google Apps, Marketing, SEO, Web Content Management,

INTERMEDIATE ★★

    SAP, AS/400 iSeriesBusiness Card DesignBudgetingBusiness DevelopmentInventory Management

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: DELL
  • Processor: Intel(R) Core (TM) i5-4310U
  • Operating System: Windows 8

All-inclusive Rate: USD $18.87/hr

Joeld

Candidate ID: 420971


ADVANCED

    VMware, MySQL, Windows PowerShell, Bash...

INTERMEDIATE

    Continuous Integration, Citrix, Microsoft Hyper V Server...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time New Zealand Daylight Time UK London US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 18.87 per hour or $USD 3271.53 per month

Remote Staff Recruiter Comments

  • Joeld is a DevOps Team lead with more than Seventeen (17) years of work experience in the IT Industry supporting local and global users.
  • He has expertise in the following:
    • Build and deploy applications in the cloud.
    • Deploy containerized apps using Racher and Helm charts.
    • Design and implement cloud services support operations.
    • Managing windows, Linux and cloud servers/infrastructures.
    • Manages VMWare and Citrix
    • Manage CI/CD pipelines but no experience in creating from scratch.
    • Managing AWS infrastructure and multiple AWS accounts.
  • He has great experience and application of various AWS Services such as EDS, document DB, RDS,S3,Lambda, Route 53, Cloud Formation and EC2. He has expertise in using Terraform. He has experience in scripting where he used PowerShell for Windows, Bash for Linux. 
  • He is also proficient in the following technologies or applications:
    • Database: MySQL
    • Server : Windows and Linux (CentOS, Ubuntu)
    • Amazon Linux 1 and Amazon Linux 2
    • Virtualization Tools: Hyper-V and VMWare
    • Lambda
    • Terraform
    • AWS
    • Ansible
    • Azure DevOps
    • Docker & Kubernetes
    • BitBucket
  • Available to start ASAP and open for Full time position
Predictive Index Behavioral Profile - Individualist

Strongest Behavior
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
  • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
  • Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.
Behavioral Summary

Joeld is independent and individualistic in thinking and behavior. He has strong ideas and opinions and expresses them with confidence and certainty.

Having a willingness to take risk, he is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

In expressing and acting on their ideas, he is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. He is very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.



 

Employment History

Senior DevOps/Cloud Engineer

Industry:

Stockbroking / Securities

Employment Period:

October 2022 to May 2023 (7 Months)

Duties and Responsibilities:

  • Designing and implementing Development Operations standards around all major assets
  • Participating in Architecture Reviews and Security audits
  • Contributing to the improvement of development operations processes
  • Work with the product team to ensure that requirements are clearly defined
  • Work with all areas of the business to ensure that the goals and objectives of the company are met

System and Network Administrator

Industry:

Employment Period:

January 2008 to October 2009 (20 Months)

Duties and Responsibilities:

  •  Setups and implements IBM Cognos TM1 Production Server
  • Performs server’s system and network monitoring
  • Facilitates Server’s connectivity in the Oracle databases
  • Facilitates testing of reports (UAT) 
  • Facilitates the upgrade and migration of SAP Business Objects Production and Development Server in Red Hat Enterprise Linux platform
  • Secures server’s connectivity to Sybase ASE database
  • Performs testing of Universe and WEBI creation 
  • Facilitates migration of IBM Cognos TM1 server
  • Performs testing of Cube, Dimension and Element creation using Turbo Integrator 
  • Facilitates the setup and implementation of Business Objects Production & Dev Servers
  • Performs setup and management of clients and its connection to the BOBJ Servers
  • Performs testing of Universe and WEBI creation

System and Network Admin

Industry:

Education

Employment Period:

March 2013 to March 2015 (23 Months)

Duties and Responsibilities:

  • Build Infrastructure from Scratch Accomplishments:
    •  IPLC (Point to point connection from China to Ortigas Data Center)
    •  Build Data Center (Ortigas Main Office)
    • IT infrastructure (LAN, WLAN, LAN interconnection for 3 Offices in Ortigas, Point to point connection Ortigas and Baguio office)
    • 5 Leased lines, 2 DSL, Firewall (Fortinet), Cisco Routers and Switches, VLANs
    • Active Directory with 300+ Computers and 300+ Users, FTP Server with 2000+ users, File server, Backup, Storage Management, Disaster and Recovery Management, Service Continuity Management
    • Inventory and Asset Standards (Asset and Financial Management)
    • Incident and Problem Management, SLT and SLA, Configuration Management, Change Management
    • VMWare, VPN Server & Client connections and Remote Support and Ticketing System
    • Video Conferencing (China, Ortigas and Baguio) 3. Build Baguio Office
    • IT infrastructure (LAN, WLAN, Point to point connection Baguio and Ortigas)
    • 2 Leased Lines, Firewall
    • Active Directory with 100+ Users, File Server 4. VPS (Virtual Private Server) implementation 5. Site to site VPN Connection Ortigas and Baguio Offices Project Management Roles and Responsibilities
    • Helps the in directing and getting senior management’s approval for a project.
    • Facilitates in starting, initiating and developing a project brief and plan and secure authorization. Identifies project schedule and budget.
    • Controls project stages, secures project is on time and on budget. Generate end stage report, next stage plan and exception plan
    • Manages deliverables and stage boundaries, creates work packages and summarizes completed work packages. Seeks authorization to proceed every stages of a project.
    • Closes a project, premature close, creates closure recommendation, end of project results, and authorizes project closure and

DevOps Team Lead

Industry:

Computer / Information Technology (Software)

Employment Period:

July 2018 to September 2022 (50 Months)

Duties and Responsibilities:

  •  Leads the Cloud Services and DevOps Team
  • End to end client deployment and support for company  Cloud Services
  • Responsible for the up-time of the cloud (AWS) infrastructure platform supporting core business infrastructure
  • Build infrastructure as Code using Ansible and Cloudformation
  • Deploy containerized app (Docker and Kubernetes) using Rancher and Helm charts
  • Design and implement cloud services support operations
  • Day to day engagement with onshore cloud services team, end users, technical leads, all levels of management and 3rd parties in the areas of continuous deployment; the translation of requirements and in ensuring solutions are fit for implementation and purpose.
  • Perform real time monitoring and system health checks.
  • Investigate, resolve or escalate system issues.
  • Delivery daily health checks.
  • Contribute to enhancing existing health checks and processes across the IT environment and application deployment tasks.
  •  Undertake analytical assignments on areas of operational difficulty and critical need.
  • Ensure compliance with IT security and build standards.
  • Provide input to trend analysis on the quality and availability of the managed environments.
  • Manages AWS Infrastructure (Prod, UAT, DEV, etc.).
  • Manages multiple AWS accounts.
  • Cost management for all AWS accounts.
  • Initiates and contributes in automating/simplifying repetitive task

Infrastructure Site Reliability Engineer

Industry:

Employment Period:

February 2017 to July 2018 (17 Months)

Duties and Responsibilities:

  •  Responsible for the uptime of the infrastructure platform supporting core business Infrastructure.
  • Hands on role with responsibility for daily support tasks, delivering health checks and monitoring tools (Splunk, App Dynamics, UIM Nimsoft)
  • Day to day engagement with their onshore infrastructure team, end users, technical leads, all levels of management and 3rd parties in the areas of continuous deployment; the translation of requirements and ensuring solutions are fit for implementation and purpose.
  • Perform real time monitoring and systems health checks.
  •  Investigate, resolve or escalate systems issues.
  • Delivery daily health checks.
  • Contribute to enhancing existing health checks and processes across the IT environment and application deployment tasks.
  • Undertake analytical assignments on areas of operational difficulty and critical need.
  • Ensure compliance with IT security and build standards.
  • Provide input to trend analysis on the quality and availability of the managed environments.
  • Manages 2000+ servers (Physical and Virtual)
  • Manages data centers and three vCenter infrastructure.
  • Manages Citrix infrastructure.
  • Automating and simplifying manual and repetitive tasks.
  • Manages Windows and linux servers such as Active directory, DNS, etc.
  • Maximizes simplicity and manageability of infrastructure using Puppet, Chocolatey and other tools.
  • Manages Cisoc AP, switches, router and firewalls.
  • Manages windows and linux patching and deployments.
  • Manages AWS Cloud Infrastructure such as EC2, S3 bucket, security groups, and Route53.
  • Transforms and accelerate the way organizations develop, deploy, monitor, and maintain applications.
  • Focuses on application reliability and performance at scale.
  • Fixes application issues in production, ensuring that minor errors don't cause a major business problem

IT Operations Officer

Industry:

Computer / Information Technology (Software)

Employment Period:

March 2015 to February 2017 (23 Months)

Duties and Responsibilities:

  • Manages citrix infrastructure, citrix director, update citrix image/vdisk.
  • Create scripts for task simplification and automation.
  • Monitors and manages 1000+ servers, server services and network devices.
  • Responsible for the administration and level 1 to level 3 management and support for the Oberthur infrastructure and its core components such as WAN, Active Directory, Exchange, Sharepoint, Communicator, AX Dynamics, Remote Desktop Services, Citrix XenApp Delivery Services, Clustering etc.
  • Provisioning, deploys and manages Windows 2003, 2008, Solaris and Linux servers in VMware vCenter
  • Implements and review IT security policies (compliance, virus removal, unauthorized software removal, proxy whitelisting/block listing)
  • Performs system housekeeping (account and file system management, event logs, patch management, etc.)
  • Performs internal and external vulnerability and firewall audit.
  • Provides day-to-day operational supervision in a 24x7x365 Global enterprise-class infrastructure.
  • Ensures maximum availability for all hosted environments by leveraging VMware, Veeam backup, BackupExec and other tools.
  • Plans, executes, evaluates, and coordinates Incident and Problem Management, Service Delivery Management, Change Management, Disaster Recovery, Business Continuity and Availability Management.
  • Installs and configures Development and Production Web Servers (Apache/IIS), Database Servers (MS SQL Server) and Application Servers running 3rd party and in- house software.
  • Task automation via powershell scripting
  • Manages Virtual Firewalls and performs Server hardening.
  • AWS Proof

System and Network Administrator

Industry:

Education

Employment Period:

March 2013 to March 2015 (23 Months)

Duties and Responsibilities:

  • Secures, manages and monitors availability of all company servers (AD, HRIS, File Server, FTP Server etc.).
  • Implements, audits and update policies in company’s FortiGate 300A, 240D, 200B and 80C Firewall.
  • Responsible for the administration of AD, DHCP, DNS, Application, HRIS and file servers.
  • Manages and configures network printers/scanners/copier.
  • Facilitates level 1 to 3 network, hardware and software support.
  • Maintain account, server and firewall logs and disaster recovery management.
  • Coordinates with hardware and software vendors and ISP.
  • In-charge of outsourcing IT resources in setting up 51Talk’s Manila office.
  • Manages outsourced IT resources through task delegation and ensures SLA are met.
  • Addresses operational issues and concerns in a timely fashion
  • Ensures operational excellence and excellent customer services.
  • Oversees operational budget, costs, risks and audit activities.
  • Evaluates current operational strategies and recommends improvements.
  • Generates operational reports for management as n

Assistant Operations Manager

Industry:

Employment Period:

November 2009 to March 2013 (40 Months)

Duties and Responsibilities:

  •  Secures uptime of all company servers (Email, Oracle Financials, etc.).
  • Manages company’s DNS server, webmail server and spam using IronPort C150.
  • Manages and update policies in company’s FortiGate 300A Firewall
  • Manages and configures network printers/scanners/copier.
  • Facilitates end-user network, hardware and software support.
  • Performs daily and weekly backup of company’s important data to tape drives using Veritas Net Backup.
  • Secures the access to the servers in the data center.
  • Maintain and support the DTI BNRS Server and performs helpdesk support.
  • Assist Operations Manager in supervising daily operations of organization.
  • Address operational issues and concerns in a timely fashion.
  • Supervise operations team to ensure operational excellence & excellent customer services.
  • Oversee operational cost, risk and audit activities.
  • Coordinate with General Manager in different operational issues and promotional activities.
  • Evaluate current operational strategies and recommend improvements.
  • Generate operational reports for management as needed.

System and Network Administrator

Industry:

Employment Period:

January 2008 to January 2009 (11 Months)

Duties and Responsibilities:

  • Performs hardware, software and network upgrades using MS Windows 2003 Enterprise Edition based network.
  • Responsible for implementing and maintaining system security and configurations of the four (4) company servers while providing IT support which includes planning, software and hardware configuration.
  • Plans, setups, implements and manages network design, configuration and topology in a combined wired and wireless network.
  • Setups and manages wireless router and Wireless Access Points (WAP), DHCP server, DNS server, Proxy server, Exchange server, Firewall and Active directory.
  • Manages company web mail server (e.g. user account and mail forwarders).
  • Creates and manages virtual systems such as VMWare Server, VMWare Workstations and MS Virtual PC.
  • Plans, implements and manages files and data backup and recovery systems.
  • Studies, evaluates, and recommends new software and hardware that are essential for the company’s need.
  • Reviews and revises company’s IT policies.
  • Installed and configured more than 40 facility workstations/laptops while providing IT support to all end users to ensure efficient system usage.
  • Provides quarterly audit of hardware and software upgrades and changes.
  • Manages and supervises support team by scheduling tasks and assignments to team members
  • Orients new employees for the company’s IT policies.
  • Setups and migrates IBM Cognos TM1 server and Business Objects Production server for the company’s client facilities.
  • Installation of Business Objects in a Windows and Linux environment

Operations Engineer

Industry:

Banking / Financial Services

Employment Period:

June 2007 to September 2007 (2 Months)

Duties and Responsibilities:

  •  Setups hardware and software upgrades of the main office and all branches in Luzon.
  • Responsible for desktop, printer, network and application support in the main office as well as branches in Metro Manila and provinces.
  • Setups server and teller’s workstations in different branches in the Metro and Luzon.
  • Reports problems encountered, and solutions made.
  • Setups backup systems to all essential files and data of the company.
  • Setups emails (MS Outlook) and printers with user security.
  • Supports branches remotely.

Education History

Field of Study:

Engineering (Computer/Telecommunication)

Major:

Computer/ Telecom Engineering

Graduation Date:

January 2, 2007

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    VMware, MySQL, Windows PowerShell, Bash,

INTERMEDIATE ★★

    Continuous IntegrationCitrixMicrosoft Hyper V Server

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 16.83, Upload: 6.08
  • Internet Type: Broadband
  • Hardware Type: Desktop
  • Brand Name: Custom
  • Processor: Intel Core i7
  • Operating System: Windows 10

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.