Hiring Offshore Doesn’t Fail—Handoffs Do

• Jason worked for almost 15 years as a Senior Telemarketer, Customer Service Representative, Team Lead,  and Lead Supervisor. He has Bachelor's degree in Political Science.
• He supported the following tasks:
  • TeleSales
  • Telemarketing
  • Customer Service 
  • Coaching Plans
  • Audit
  • Handling Escalations
• Proficient with Microsoft Office, Ring Central . 
• He can start immediately for any full-time position. 

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

A pleasant and extraverted person, Jason is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Jason gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

• Liean has a bachelors degree in Computer Technology. She describes herself than can minimize her skills, quality assurance, training and working experience where she can bring into work her compassionate nature and caring skills for the betterment of society. She has been working for almost 5 years and exposed different kind of roles. Such as Technical Support and Customer Support under these companies - Alorica and Concentrix. She handled different kind of clients.
• She was proficient in using these skills and tools:
  • Multi-Tasking
  • Good in Communication Skills
  • Flexible and Hard Working
  • Good in Public Relation
  • MS Teams
  • Avaya
  • Amadeus
• She has been a Technical Support for almost 2 years. Responsible in troubleshooting, fixed bugs and assist customers in their different kind of concerns.
• She's been a Customer Support for 3 years and had 3 accounts. She was first part of financial account wherein she monitors collections, doing outbound call and making follow ups to payments. She got reprofiled to a retail account and did customer service tasks. Her final account was a travel account which she books and cancel flight for the customer and provide assistance.
• Liean can start ASAP and open for full time and part time roles.

• Relatively quick in connecting to others; reasonably open and sharing. Builds and leverages relationships to get work done.
• Fluent, enthusiastic, and comparatively frequent in communication; a motivator who pays attention to others’ points of view.
• Collaborative; works with and through others. Focused on team cohesion, dynamics, and interpersonal relations.
• Socially focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
• Teaches and shares; generally interested in working collaboratively with others to help out.

• Pamela has a bachelors degree in Banking and Finances and has a background in supporting the CEO to implement the right processes, practices across the organization and has experience in planning and coordination of daily operations and organizational policies. . She has been working for 10 years as Customer Service Representative, Online Tutor and Real Estate Cold Caller/Acquisitions Manager/Office Manager under these companies - Teleperformance, Sitel, Rarejob and FairCashDeal. She's able to handle international clients.
• She was proficient in using these tools and skills.
  • Leadsherpa
  • Podio
  • Readymore
  • Callrail
  • Smartercontact
  • Smartphone
  • Customer Service Skills
  • Leadership Skills
  • Interpersonal Skills
• She attended seminars that would help to her career growth. Such as:
  • Spanish Language Level 3 Certified
  • Monetizing Social Media Course
  • Virtual Assistant Social Media Marketing Course which includes Social Media Marketing, Algorithm, Content Creation, Basic Video Editing, Lead Generation, SEO, WordPress and Facebook Ads.
• She has been a Customer Support Representative for 4 years. Responsible Assisting customers with account management tasks, such as updating personal information, changing service plans, or canceling services. Informing customers about available upgrades, promotions, and discounts .Assisting with the process of upgrading or modifying service plans. Working to retain customers by addressing their concerns and offering solutions. Identifying opportunities to enhance customer satisfaction and loyalty. Responding to customer inquiries related to internet, cable, and phone services. Addressing billing-related questions and concerns. Explaining charges, resolving discrepancies, and assisting with payment-related issues.
• She has experience as an Online Tutor for 1 year. Conducting one-on-one English language sessions for learners of diverse ages and backgrounds. Provide constructive feedback on grammar, vocabulary, pronunciation, and overall language proficiency.
• She also has experience in Real Estate Cold Caller/Acquisitions Manager/Office Manager. Responsible in Lead Generation and administrative Support. Negotiate purchase agreements and other transaction terms with property owners and sellers. Actively search for off-market opportunities. Oversee the due diligence process, including property inspections, title reviews. Implement and maintain office procedures and policies to enhance productivity and professionalism.
• Pamela can start ASAP and open for full time and part time roles.

• Pamela Denise will most strongly express the following behaviors:
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”

• Pamela Denise is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
• This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
• Patient and relaxed; is a particularly tolerant and understanding listener. People find this individual easy to talk to and feel no pressure or impatience from this rather easygoing, accepting person. Listens non-judgmentally, and can understand many different sides of an issue. Their unselfish and uncritical interest in others is helpful in developing and maintaining personal relationships. Pamela Denise “wears well” in repeated contacts, thinks of others first, and will often put their needs and interests before their own. Driven to help others, including company management, colleagues, direct reports, or customers.

• Lesly has been working for 8 years in different local companies in BPO, Real estate, and Advertising industries. She handled different positions such as Customer Support, Technical support, Appointment setter, Executive assistant, and Admin Assistant. She started her freelance career in 2020 and worked US clients. She supported the following task:
  • Technical issue support
  • Customer service
  • Ticketing 
  • Chat management 
  • Social media marketing
  • Administrative assistance
  • Basic graphic design 
  • Lead generation
  • Appointment setting
• She is all around VA. Recently she got her SEO and design course certifications.
• She is proficient in Salesforce, Hubspot, Ring central, Canva, Slack, Sabre, and Microsoft tools.
• Lesly is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

• Abi has been working for almost 5 yeras in the Property Management/Real-Estate, Automotive and Business Process Outsourcing handling accounts for telecommunications and financial services where she handled and performed roles such as Property Specialist, Car Sales Marketing and Customer Service Representative. 
• She was exposed to the following tasks:
  • Phone Support - Inbound and Outbound Calls
  • Customer Service
  • Technical Support
  • Email Support
  • Sales
  • Administrative tasks
• She has also done booking calls and appointment for sales tema 
• She also do researching for contact details and target market for prospect leads 
• She is proficient in using tools such as MS word, Infor CRM excel, avaya, monarch, google sheet, any microsoft tools, skype, zoom, outlook, zendesk, atlast, fineesse and samson.
• She can start ASAP, amenable to working any shifts and open to any ful-time or part-time roles.

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Methodical, steady, and even-paced; loses productivity when interrupted.

• Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. ABIGAIL has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, ABIGAIL will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.

• John Gerwin has a bachelor's degree in Information Technology. He has been working for 5 years handling different roles such as Customer Care Specialist, Customer Service Representative, Executive Assistant and Operations Assistant under these companies Conduent, Teleperformance, Innovately and Permitflow. He has experience handling different kind of international clients.
• He was proficient in using these skills and tools:
  • Proficient in Php, Html, CSS & Website hosting/builders (Wix/Godaddy/Web), with expertise in RWS Webfronts for retail management.
  • Knowledgeable in Adobe Photoshop, Figma & Canva, enabling effective design and visual communication.
  • Knowledgeable with OS: Windows XP-11, Mac and Android, providing comprehensive operating system knowledge.
  • Proficient in Microsoft Office applications, facilitating efficient data processing and document creation. Software & Hardware Troubleshooting expertise, ensuring seamless system performance and issue resolution.
  • Knowledgeable in Google Suite, proficiently utilizing a wide range of tools such as Gmail, Google Docs, Google Sheets, and Google Drive for enhanced productivity and collaboration.
  • Knowledgeable and familiar with QuickBooks for business, contributing to streamlined financial management and accounting processes.
  • eBay Seller Platform: Proficient in navigating and utilizing the eBay seller platform to manage listings, handle customer relations, and optimize sales performance.
  • Cost Efficiency Analysis: Skilled in analyzing the cost-effectiveness of items, assessing profitability, and making data-driven decisions to enhance business outcomes on eBay.
  • Data Entry: Experienced in accurately and efficiently performing data entry tasks, ensuring data integrity and completeness for smooth business operations.
  • Exceptional written correspondence skills in both chat and email, delivering clear and concise communication to enhance customer satisfaction and business interactions.
• He has been a Customer Care Specialist for 7 months. Providing Telco customer care and technical support through chat-based communication, resolving inquiries and issues promptly.
• He was a Customer Service Representative (Email and Chat) for 3 years. Responsible in providing customer service as an email representative for a magazine publication, addressing customer inquiries and concerns. Prior to that, served as a chat support specialist for a well-known retail company in the US, offering customer care and technical support through chat-based communication.
• He has been an Executive Assistant for 1 year. Served as point of contact between executives, employees, clients, and external partners, maintaining communication and facilitating collaborations. Managed executives' calendars and coordinated meetings, optimizing time management and scheduling. Formatted and crafted internal and external communications, including memos, emails, presentations, and reports. Played a pivotal role in managing the ecommerce business, handling data entry, cost & profit analytics, and contributing to strategic decision-making.
• He was an Operation Assistant for 1 year. Facilitating and overseeing the permits and requirements for building constructions. Managing and ensuring adherence to complex regulations and schedules. Communicating with various municipalities regarding processes and regulations prior to submitting specific permits.
• John Gerwin can start ASAP and open for full time and part time roles.

• Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
• Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
• Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
• Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

• Mayla has a degree in Nursing and a registered nurse . She describes herself as detail-oriented bookkeeper with expertise in data entry, bank categorization, and reconciliation. Adept at utilizing Xero and other accounting tools to maintain accurate financial records. I am seeking a challenging position to leverage my skills and contribute to the efficiency of financial operations.
• She was proficient in having these skills and tools:
  • Attention to Details
  • Organizational Skills
  • Adaptability
  • Positive Attitude
  • Confidentiality
  •  Trained in Xero and QuickBooks

• She has been an Accounting and Bookkeeper for 9 years. Responsible in:
  •  Data Entry and Recordkeeping: Inputting financial transactions from various sources into accounting software (e.g., Xero, QuickBooks). Maintaining organized and up-to-date records of income, expenses, and other financial activities.
  • Bank Reconciliation: Ensuring that bank statements align with the company's financial records. Identifying and resolving discrepancies to maintain accuracy.
  • Financial Reporting: Generating regular financial reports, such as income statements and balance sheets. Providing insights into the company's financial health and performance. 
  • Accounts Payable and Receivable: Managing invoices, bills, and payments to suppliers (accounts payable). Handling customer invoices, receipts, and collections (accounts receivable).
  • Financial Analysis: Analyzing financial data to identify trends, patterns, and areas for improvement. Providing insights to support informed decision.

• Mayla can start ASAP and open for full time and part time roles.

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Methodical, steady, and even-paced; loses productivity when interrupted.
• Drive to protect the company against risk by doing things in general accordance with established standards.
• Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.

Angelica is a Social Media and SEO Specialist with over six years of experience in digital marketing, social media management, and executive virtual assistance. Since beginning her marketing career in 2018, she has worked across local companies, BPO settings, and freelance/agency environments, supporting clients from Australia, the United States, and the United Kingdom.

She has extensive experience managing end-to-end social media strategies across Instagram, Facebook, LinkedIn, and TikTok — from content planning and creation to publishing, community management, and performance optimization. In addition to social media management, she has hands-on exposure to SEO implementation, Google Ads fundamentals, website management, CRM systems, and multimedia content production.

Angelica brings a well-rounded digital marketing skill set, combining creative design, analytics-driven decision-making, and client-focused strategy development.

• Full-cycle content creation (strategy, design, caption writing, scheduling, posting)

• Platform management: Facebook, Instagram, LinkedIn, TikTok

• A/B testing and performance optimization

• Hashtag and keyword research for improved reach

• Community management (comment and inbox engagement)

• Content customization per platform audience behavior

• Keyword research using SEO tools and planners

• SEO-driven caption writing and hashtag optimization

• Basic Google Ads knowledge (Google Digital Garage Certified – 2022)

• Traffic-oriented content planning

• Lead-supportive messaging strategies

• Use of AI tools (e.g., ChatGPT) for optimized SEO captions

• Graphic design (Adobe Photoshop, InDesign, Canva)

• Video editing (Adobe Premiere Pro, basic After Effects, CapCut)

• Promotional branding materials

• Infographics and ad creatives

• Short-form video editing for social platforms

• Website management (Squarespace)

• CRM systems: Onyx, AgencyBloc

• Email marketing platforms: Mailchimp, Zoho

• Collaboration tools: Slack

• Executive assistant support functions

• Client consultation and strategy alignment

• Brand voice development

• Data-informed content decisions

• Cross-industry marketing adaptability

• Remote work and agency collaboration experience

Angelica began her marketing career in 2018 with a local company in the Philippines before transitioning into BPO settings in 2019–2020. Over the past five to six years, she has worked in freelance and agency environments, supporting international clients.

She has handled clients across various industries, including:

• Real estate agencies

• Insurance companies

• Healthcare organizations

• Executive coaching businesses

• Fabrics manufacturing companies

• Influencers and personal brands

Angelica has managed accounts from strategy development to execution. Her workflow typically includes:

1. Conducting client consultations to identify business goals.

2. Designing brand-aligned visual templates.

3. Creating platform-specific content (graphics, captions, videos).

4. Scheduling and publishing posts.

5. Running A/B tests to determine effective content formats.

6. Engaging with audiences through comments and inbox management.

7. Optimizing hashtags and captions using SEO insights.

Her content varies depending on the industry:

• Real Estate: Property-focused visuals and feature highlights.

• Insurance & Executive Coaching: Informative and educational content.

• Healthcare: Value-driven, credibility-focused informational posts.

• Influencers: Trend-based and engagement-driven content.

• Manufacturing: Product-centered branding materials.

Angelica incorporates SEO into her social media strategy by:

• Conducting keyword research using free SEO tools and planners.

• Selecting high-traction and trending keywords/hashtags.

• Crafting optimized captions to increase discoverability.

• Applying foundational knowledge from Google Digital Garage certification (2022).

While her SEO experience is primarily social-media-focused, she integrates keyword optimization into content messaging to support reach and engagement.

Currently, Angelica works as an Executive Assistant under an agency setup (BruntWork), providing marketing and administrative support. Her responsibilities include CRM management, website updates, email marketing, and digital asset creation.

• Angel has a bachelor's degree in communication and has been working in businesses such as real estate, textile, jewelry, pawnshops, and outsourcing companies for approximately 4 years, handling and performing jobs such as Marketing Assistant, Campaign Coordinator & Sales Administrator, and Graphic Designer. She has catered to both local and Australian clients.
• She was exposed to the following tasks:
  • Social Media Management (Facebook, Instagram, LinkedIn)
  • Graphic Designing
  • Market Research and Competitor Analysis
  • Content Writing (Product-based)
  • Email Marketing
  • Reporting
  • Administrative tasks
• She is proficient using tools such as Mailchimp, Adobe, MS Office, Google apps and CRMs.
• She can start ASAP, amenable to working any shifts and opent to any full-time or part-time roles.

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”

ANGELICA is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

• Bernadette has a bachelor's degree in Mass Communication. An organized and creative professional with proven sales and marketing skills and a desire to learn more. Fiercely competitive in my approach to acquire business, and able to handle complex situations from a strategic perspective. Gained experience working for a diverse group of organizations and clients. Presently seeking a position with a market leading, high-growth company that offers opportunities for advancement to gain more expertise. She has been working for 10 years handling and performing roles such as Team Leader & Lead Specialist, Customer Service Representative and Marketing Assistant .She has catered international clients.
• She was exposed and proficient to the following Tasks and Skills:
  • Marketing Communications
  • Sales and Advertising
  • Basic Video and Photo Editing
  • Digital Marketing
  • Customer and Technical support
  • Creative and Imaginative
• She has been a Marketing Assistant for 1 year. Support marketing campaigns of all company’s products Executes projects directed in maximizing company’s profits and developing sales strategies Driving online marketing campaigns Building relationship with company’s partners and clients.
• She has experience as Customer Service Representative for 2 years. Resolves product or service problems by clarifying the customer's complaints, determining the cause of the problem. Selecting and explaining the best solution to solve the problem Following up to ensure resolution.
• She has been an Amazon Virtual Assistant for 3 years. Responsible in increasing sales by 20%. Doing product research and analysis. Completing overhaul of Amazon store and Shopify. Worked on advertising proposals and online marketing campaigns.
• She also has experience as Team Leader & Lead Specialist for 5 years. Manage and Monitor Team on day-day basis Guide and Mentor Team especially newbies Produce Milestone Report of the whole team Responsible for prospecting and qualifying sales leads to set appointment for Directors and Managers Providing general administrative support Build and cultivate prospect relationships by initiating communications through outbound calling and email correspondence.
• Bernadette can start ASAP and open to part time roles.

• Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
• Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
• Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
• Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
• Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.

• Gina has been working for 7 years as a Human Resource Specialist focusing on various facets including training and development, compensation and benefits, and recruitment. She holds a Bachelor of Science in Psychology. 
• She supported the following tasks:
  • End-end recruitment process
  • Employee engagement and training development
  • Assist in Payroll
  • Encodes data in HRIS
  • Time Keeping
  • and other ad-hoc
• She's exposed to different job boards like Indeed and Job Street. Microsoft Office and Google Applications
• She can start immediately. 

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Gina will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• Bernice has been an Executive Assistant for 4 years. She has a degree in Interior Design. She worked with Real Estate, Dentistry and EA Coaching Industry clients based in the  US and Latin America.
• She was tasked with Scheduling, Task Management, Marketing, Simple Graphic Design, Social media postings and management, Email Management: invoicing and travel and accommodation arrangements. She provides company branding, creates social media marketing content for clients’ social platforms, and manages communities. She was responsible for communicating with clients and stakeholders ensuring all inquiries were responded and concerns were addressed.
• She used the following Software:
  • Slack
  • Google Workspace
  • Ring Central
  • Avaya
• She can start ASAP and is open for full-time and part-time.

• Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
• Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged
• Risk-taking, daring, and focus on future goals; this individual is more concerned with where they’re going than either how they’ll get there, or where they’ve been. Adaptable, operates flexibly.

Bernice is a distinctly independent and individualistic person, strong-minded and determined. Venturesome, will “stick their neck out”; and take responsibility for risks when she believes she are right. The challenge of new problems and new ventures is stimulating and will be responded to with action. She have a lot of confidence in herself, their own knowledge, ability and decisions.

Bernice is an ingenious and innovative problem-solver and troubleshooter. She has an actively inquiring mind, a lively interest in the technical aspects of the work, and a need to know and learn more about the systems, techniques, facts, and concepts involved in it. She will drive hard to get things done her own way, and quickly. A self-starter who initiates makes decisions, and assumes responsibility for those decisions.  She has a strong competitive drive, is ambitious, and will drive hard to achieve goals. Her sense of urgency and impatience for results will put pressure on others as well as on herself.

• Ronnie has been working for almost 3 years in different companies in the Education and Retail industries. He handled different positions such as Lead Generation and Telemarketer. He handled 200-300 calls per day. He worked with clients from the US and supported the following tasks:
  • Telemarketing
  • Cold calling
  • Targeting potential customer
  • Lead generation
  • Sales
  • Outbound sales
• He is proficient in tools such as Salesforce, Zoho, Microsoft Teams, and Micorsoft tools.
• Ronnie is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.