Many entrepreneurs multitask, believing that it’s the only way to keep up with the demands of running a business.
However, this often leads to increased stress or even burnout. To combat this, many business owners are now delegating tasks to outsourced professionals, such as a virtual receptionist.
Read on to know more.
What Is a Virtual Receptionist?
A virtual receptionist provides the same services as that of a traditional receptionist.
The only difference is they take messages, answer basic questions, and schedule appointments from a remote location.
But unlike their office-based counterparts, a virtual receptionist can do more tasks aside from just handling calls. They can also perform administrative tasks such as:
- Maintaining databases with contact information;
- Filtering and responding to basic emails;
- Managing social media accounts; and
- Conducting research or analyzing data.
Why Should You Hire a Virtual Receptionist?
Having a virtual receptionist can be a game-changer for your business. Here are three reasons why:
Enhanced Efficiency and Productivity
Virtual receptionists can free up valuable time.
By handling essential tasks such as call routing and appointment scheduling, they free you up to focus on other core functions and revenue-generating activities.
In addition, a Filipino virtual receptionist provides 24/7 customer assistance, especially given the 12-hour time difference between the US and the Philippines.
Long-Term Cost Savings
When you hire a virtual receptionist, you can ditch the overhead costs associated with full-time onsite staff.
Since your receptionist works remotely, you don’t have to shell out money to provide equipment, office space, and other fixed costs.
Moreover, you can scale the services to your needs, paying only for the hours you require.
Greater Work-Life Balance
With a virtual receptionist on board, you can focus on what matters most.
Delegating administrative tasks gives you more time to work on strategic goals and core business activities.
Furthermore, outsourcing a virtual receptionist to experienced providers such as Remote Staff ensures that you only hire skilled professionals.
Finding the Right Virtual Receptionist
Here’s a guide to help you find the right virtual receptionist for your business:
- Assess Your Needs. Estimate your average call volume and desired service hours.
See if you need multilingual support, industry-specific knowledge, advanced scheduling, or basic call handling as well. - Research Service Providers. Look for reputable outsourcing providers with good customer feedback.
Remote Staff, for example, has been providing skilled Filipino remote workers to businesses abroad for the last 16 years and counting.
Aside from hiring and onboarding pre-qualified candidates, they also help monitor your virtual receptionists. - Find The Best Fit. Choose the right candidate, preferably one with solid experience and a good track record.
For instance, Remote Staff prequalifies and shortlists candidates, making it easier for US business owners to choose the right hire.
It’s time to stop multitasking and start delegating non-core business tasks to remote Filipino professionals.
Hire a skilled virtual receptionist in the most efficient (and hassle-free) way possible, thanks to Remote Staff. Contact us or request a call back today.
Syrine is studying law while working as a content writer. When she’s not writing or studying, she engages in tutoring, events planning, and social media browsing. In 2021, she published her book, Stellar Thoughts.
