Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

 

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

 

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Staff

To streamline the hiring process, our recruitment team actively maintain a pool of tested, pre-screened, and experienced Filipino staff. These candidates are available for interview and for fast hiring.

We give you the opportunity to understand the type of talent you can work with remotely from the Philippines and minimize hiring mistakes.

If you don’t find someone qualified on our available staff list below, request a call from our recruiters to help you source and recruit qualified Filipino virtual staff.

Review resumes, listen to candidate introductions, and request interviews with loyal and readily available Filipino remote workers below.

 

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Candidates:

1137

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $8.79/hr

Ma.

Candidate ID: 442951


ADVANCED

    Data Collection, Research, Technical Support, Email Lead Generation...

INTERMEDIATE

    Team Management, Call Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
US Pacific Standard Time Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.39 per hour or $USD 814.08 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Tina has been working since 2016 and has handled roles such as real estate virtual assistant, Technical support representative and Customer support specialist within BPO and real estate industries.
  • She honed her skills in:
    • Customer support
    • Email and chat support
    • Technical support
    • Data entry
    • Calendar management
    • Inbound calls 
    • Data entry 
    • Team management
  • She has worked with a US client
  • well versed with the following software tools:
    • Salesforce
    • Intercom
    • Callaction.com
    • Google suite
    • Trello
    •  Intercom
    • Salesforce
    • follow up boss
    • Canva
    • Animoto
    • Zillow  
  • She can start immediately for Full time position.
Predictive Index Behavioral Profile - Guardian

Strongest Behavior
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ma. Cristina will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


 

Employment History

CUSTOMER SUPPORT SPECIALIST

Industry:

Property / Real Estate

Employment Period:

March 2021 to January 2023 (22 Months)

Duties and Responsibilities:

  • Assist in managing the company's clients, including technical issue, billing inquiry, and sales enforcement.
  • Build systems to triage naming requests and manage creative workflow
  • Manage documentation and emails
  • Serve as Team Manager working directly for the CEO, handled team support for training and coaching.

TECHNICAL SUPPORT REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to January 2021 (24 Months)

Duties and Responsibilities:

  • Basic support specialist on basic troubleshooting of computers.
  • Responsible to talk incoming calls, sending out emails and doing outbound conversations for customer reachout.

REAL ESTATE VIRTUAL ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2016 to January 2018 (24 Months)

Duties and Responsibilities:

  • Manage database for lead generation.
  • Consolidate appointments and tasks.
  • Dedicatedly pitch new ideas to solve business challenges

EXECUTIVE ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2023 to May 2023 (2 Months)

Duties and Responsibilities:

  • Assist clients with dedicated tasks.
  • Tasks: Calendar scheduling, Data entry, Booking,
  • Managing Meetings and Appointments, Email & Chat
  • Management etc.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Data Collection, Research, Technical Support, Email Lead Generation,

INTERMEDIATE ★★

    Team ManagementCall Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: MacBook Air
  • Processor: M1 2020
  • Operating System: MacOS X

All-inclusive Rate: USD $8.28/hr

Marcel

Candidate ID: 442930


ADVANCED

    Customer Handling, Sales, Upselling, Chat Support...

INTERMEDIATE

    Inbound Sales...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.28 per hour or $USD 717.93 per month

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

  • Marcel has been working for 10 years mostly in BPO industries
  • His skills includes the following:
    • Customer Service
    • Inbound & Outbound Sales
    • Email & Chat Support
    • Doing upselling
    • Data Entry
    • Workforce Analysis
  • Proficient in using these tools/technologies:
    • MS Excel (Proficient in Pivot, sumif, countif; exposed in Vlookup and Xlookup)
    • Slack
    • Zendesk
    • livechat
  • He's eyeing towards handling non voice accounts and is available to start immediately

Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors

  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Marcel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Marcel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she will expect that the process be followed consistently.


Employment History

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2011 to May 2016 (56 Months)

Duties and Responsibilities:

  • Working as an inbound salesperson.
  • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
  • We can also help customers with their billing issues.

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2016 to February 2017 (9 Months)

Duties and Responsibilities:

  • Working as an inbound salesperson.
  • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
  • We can also help customers with their billing issues.

CHAT SUPPORT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to March 2019 (19 Months)

Duties and Responsibilities:

  • The company is helping small businesses to assist their customers through chats.
  • We are answering inquiries for prospect customers. 

OUTBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2010 to August 2011 (13 Months)

Duties and Responsibilities:

  • Doing outbound call for different online pharmacy.
  • We are calling the patients to remind them about the refill of their medications.
  • Placing orders for any confirmed transactions.

WORKFORCE ANALYST / DATA ENCODER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to February 2020 (30 Months)

Duties and Responsibilities:

WORKFORCE ANALYST || March 2019 – February 2020
  • Creating the team schedule to be plotted in “WHEN I WORK”.
  • Handling agents break schedule as well as sending the SLA to the client on a daily basis. 
DATA ENCODER || August 2017 – March 2019
  • The business assists hotels in handling their reservations.
  • We are manually entering reservations into the booking system that we got via email.
  • We also double-checked automatic bookings for accuracy before delivering them to the hotel the day before the guest's arrival.

TEAM MANAGER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2020 to March 2022 (24 Months)

Duties and Responsibilities:

  • Using the internet to provide consumers with streaming services.
  • We are primarily concerned with aiding customers with billing and technical concerns.

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

January 1, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Handling, Sales, Upselling, Chat Support,

INTERMEDIATE ★★

    Inbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16771345605
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: GIGABYTE
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $8.28/hr

Marcel

Candidate ID: 442930


ADVANCED

    Customer Handling, Sales, Upselling, Chat Support...

INTERMEDIATE

    Inbound Sales...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.28 per hour or $USD 717.93 per month

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

  • Marcel has been working for 10 years mostly in BPO industries
  • His skills includes the following:
    • Customer Service
    • Inbound & Outbound Sales
    • Email & Chat Support
    • Doing upselling
    • Data Entry
    • Workforce Analysis
  • Proficient in using these tools/technologies:
    • MS Excel (Proficient in Pivot, sumif, countif; exposed in Vlookup and Xlookup)
    • Slack
    • Zendesk
    • livechat
  • He's eyeing towards handling non voice accounts and is available to start immediately

Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors

  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Marcel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Marcel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she will expect that the process be followed consistently.


Employment History

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2011 to May 2016 (56 Months)

Duties and Responsibilities:

  • Working as an inbound salesperson.
  • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
  • We can also help customers with their billing issues.

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2016 to February 2017 (9 Months)

Duties and Responsibilities:

  • Working as an inbound salesperson.
  • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
  • We can also help customers with their billing issues.

CHAT SUPPORT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to March 2019 (19 Months)

Duties and Responsibilities:

  • The company is helping small businesses to assist their customers through chats.
  • We are answering inquiries for prospect customers. 

OUTBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2010 to August 2011 (13 Months)

Duties and Responsibilities:

  • Doing outbound call for different online pharmacy.
  • We are calling the patients to remind them about the refill of their medications.
  • Placing orders for any confirmed transactions.

WORKFORCE ANALYST / DATA ENCODER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to February 2020 (30 Months)

Duties and Responsibilities:

WORKFORCE ANALYST || March 2019 – February 2020
  • Creating the team schedule to be plotted in “WHEN I WORK”.
  • Handling agents break schedule as well as sending the SLA to the client on a daily basis. 
DATA ENCODER || August 2017 – March 2019
  • The business assists hotels in handling their reservations.
  • We are manually entering reservations into the booking system that we got via email.
  • We also double-checked automatic bookings for accuracy before delivering them to the hotel the day before the guest's arrival.

TEAM MANAGER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2020 to March 2022 (24 Months)

Duties and Responsibilities:

  • Using the internet to provide consumers with streaming services.
  • We are primarily concerned with aiding customers with billing and technical concerns.

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

January 1, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Handling, Sales, Upselling, Chat Support,

INTERMEDIATE ★★

    Inbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16771345605
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: GIGABYTE
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $9.80/hr

Clarrence

Candidate ID: 442770


ADVANCED

    Communication Skills, Time Management, Social Media Management, Customer Service...

INTERMEDIATE

    Bookkeeping, Data Entry, Data Encoding, Typing...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • Clarrence has been working as an assistant/executive secretary for more than 5 years. With her exposure to administrative tasks, she has developed her organizational and coordination skills. She has been competent in supporting the following:
    • Data Entry
    • Document processing
    • Contract and agreement preparation
    • Calendar management
    • Email management
    • Appointment Setting
    • Customer service
    • Lead Generation
    • Cold Calling
    • Basic bookkeeping and record maintenance
    • Market research
    • Social media marketing
  • She is proficient with the following tools:
    • MS Office (Word, Excel, Outlook, OneDrive)
    • Hubstaff
    • Xero
    • Time Doctor
    • Calendly for calendar and scheduling
    • ASANA for project management
  • She can start immediately for any full-time or part-time position.
Predictive Index Behavioral ProfileCollaborator

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary
Clarrence Dean is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


Employment History

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2022 to February 2023 (3 Months)

Duties and Responsibilities:

  • Manage all basic and detailed operational needs.
  • Overseeing the Company’s social media presence and maintaining the corporate website with the external vendor.
  • Management and maintenance of documentation added to the in-house CRM.
  • High-level diary management and scheduling for both directors to ensure integrated and consistent meetings.
  • Maintaining business systems for recording, storing, and querying information.
  • High-volume data entry and document processing.
  • Management of mailouts and other correspondence.
  • Monitoring and updating Company Systems, Policies, and Procedures.
  • Diary/calendar management - Coordinating meeting activities including invitations, and agendas.
  • Preparation of monthly invoicing and distribution to clients (TBC)
  • Preparation of Operational Budgets and quarterly budget re-forecasts.
  • Liaise with clients, referral partners, and banking institution representatives.
  • Liaise with clients, real estate agents, referral partners, and vendors.
  • Assist with proposals and application submissions.

Bank Officer

Industry:

Banking / Financial Services

Employment Period:

June 2012 to September 2012 (3 Months)

Duties and Responsibilities:

  • Handling and Managing Cash Division, New Accounts, Clerical Works, Data Encoding, Check Cheques.
  • Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations
  • Preparing and maintaining important financial reports
  • Preparing tax returns and ensuring that taxes are paid properly and on time
  • Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently
  • Offering guidance on cost reduction, revenue enhancement, and profit maximization and Conducting forecasting and risk analysis assessments

Housekeeper & Front Desk Clerk

Industry:

Hotel / Hospitality

Employment Period:

January 2016 to March 2016 (1 Months)

Duties and Responsibilities:

  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience
  • Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices
  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Oversee the office budget.

Front Office Assistant

Industry:

Hotel / Hospitality

Employment Period:

May 2016 to June 2016 (1 Months)

Duties and Responsibilities:

  • Reporting to management and performing administrative duties.
  • Answering telephone calls, as well as screening and forwarding calls.
  • Scheduling and confirming appointments, meetings, and events.
  • Welcoming and assisting visitors in a friendly and professional manner.
  • Handling basic inquiries and sorting mail.
  • Copying, scanning, and filing documents.
  • Monitoring office supplies and ordering replacements.
  • Keeping the reception area tidy and observing professional etiquette.
  • Performing other administrative tasks, if required.

Executive Secretary

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2016 to December 2018 (30 Months)

Duties and Responsibilities:

  • Maintaining executive's agenda and assist in planning appointments, board meetings, conferences
  • Attending meetings and keep minutes
  • Receiving and screening phone calls and redirecting them when appropriate
  • Receive and screen phone calls and redirect them when appropriate
  • Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
  • Make travel arrangements for executives
  • Handle confidential documents ensuring they remain secure
  • Prepare invoices or financial statements and provide assistance in bookkeeping
  • Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective order
  • Maintain electronic and paper records ensuring information is organized and easily accessible
  • Conduct research and prepare presentations or reports as assigned

Executive Secretary

Industry:

Insurance

Employment Period:

May 2019 to January 2020 (8 Months)

Duties and Responsibilities:

  • Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.
  • Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
  • Arranges travel and accommodations for executives.
  • Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
  • Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
  • Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
  • Performs additional duties as assigned by executives.
  • Performs other related duties as assigned.

Branch Secretary

Industry:

Banking / Financial Services

Employment Period:

February 2020 to May 2021 (14 Months)

Duties and Responsibilities:

  • Co-ordinate, file and maintain branch documents and records, including details of the executive committee and other key contacts.
  • Ensure any relevant correspondence from head office received by other executive committee members is brought to the committee's attention at meetings.
  • Working with the Chair, and in a timely manner, prepare and communicate agendas and meeting notes/minutes for committee and statutory branch meetings, e.g. AGMs, to relevant members and attending IOSH staff/Relationship Managers.
  • Correctly follow the process for AGM nomination forms and meeting agenda.
  • Arrange meetings and notify committee members and their Relationship Manager with the details.
  • To attend meetings of the executive committee, take minutes of the meeting, and to record the minutes in a suitable format.
  • To provide a copy of the executive committee meeting minutes to staff at head office.

Real Estate Agent - Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

April 2020 to March 2021 (11 Months)

Duties and Responsibilities:

Generate client leads to buy, sell, and rent a property. Counsel clients on market conditions, prices, and mortgages Develop a competitive market price by comparing properties

Executive Assistant

Industry:

Healthcare / Medical

Employment Period:

March 2023 to June 2023 (2 Months)

Duties and Responsibilities:

  • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf 
  • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary

Client Relations Manager

Industry:

Property / Real Estate

Employment Period:

April 2021 to September 2022 (17 Months)

Duties and Responsibilities:

  • Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients
  • Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities

Cold Caller/Lead Generation Specialist

Industry:

Others

Employment Period:

July 2023 to November 2024 (15 Months)

Duties and Responsibilities:

  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc., and present their benefits
  • Ask pertinent questions to understand the customer’s requirements

Inventory Specialist

Industry:

Sports

Employment Period:

November 2024 to January 2025 (2 Months)

Duties and Responsibilities:

Maintaining and updating records Counting materials, equipment, merchandise or supplies in stock Reporting discrepancies between physical counts and computer records Receive and inventory stock

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

May 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

Financial Management

Graduation Date:

May 1, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Communication Skills, Time Management, Social Media Management, Customer Service, Customer Service Management, Data Entry, Virtual Assistant Skills, Secretarial Skills, Call Handling, Calendar Management, Skiptrace, Appointment Setting, Cold Calling, Lead Generation, Inbound Lead Generation, Email Lead Generation, Real Estate Brokerage, Real Estate, Personal Assistance, Executive Assistance, Phone Support, Email Marketing, Booking Assistance,

INTERMEDIATE ★★

    Bookkeeping, Data Entry, Data EncodingTypingSocial Media ManagementProject ManagementDirectory Assistance

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15265577389
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $9.80/hr

Clarrence

Candidate ID: 442770


ADVANCED

    Communication Skills, Time Management, Social Media Management, Customer Service...

INTERMEDIATE

    Bookkeeping, Data Entry, Data Encoding, Typing...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.80 per hour or $USD 849.05 per month

Full Time: $USD 9.80 per hour or $USD 1698.10 per month

Remote Staff Recruiter Comments

  • Clarrence has been working as an assistant/executive secretary for more than 5 years. With her exposure to administrative tasks, she has developed her organizational and coordination skills. She has been competent in supporting the following:
    • Data Entry
    • Document processing
    • Contract and agreement preparation
    • Calendar management
    • Email management
    • Appointment Setting
    • Customer service
    • Lead Generation
    • Cold Calling
    • Basic bookkeeping and record maintenance
    • Market research
    • Social media marketing
  • She is proficient with the following tools:
    • MS Office (Word, Excel, Outlook, OneDrive)
    • Hubstaff
    • Xero
    • Time Doctor
    • Calendly for calendar and scheduling
    • ASANA for project management
  • She can start immediately for any full-time or part-time position.
Predictive Index Behavioral ProfileCollaborator

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary
Clarrence Dean is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


Employment History

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2022 to February 2023 (3 Months)

Duties and Responsibilities:

  • Manage all basic and detailed operational needs.
  • Overseeing the Company’s social media presence and maintaining the corporate website with the external vendor.
  • Management and maintenance of documentation added to the in-house CRM.
  • High-level diary management and scheduling for both directors to ensure integrated and consistent meetings.
  • Maintaining business systems for recording, storing, and querying information.
  • High-volume data entry and document processing.
  • Management of mailouts and other correspondence.
  • Monitoring and updating Company Systems, Policies, and Procedures.
  • Diary/calendar management - Coordinating meeting activities including invitations, and agendas.
  • Preparation of monthly invoicing and distribution to clients (TBC)
  • Preparation of Operational Budgets and quarterly budget re-forecasts.
  • Liaise with clients, referral partners, and banking institution representatives.
  • Liaise with clients, real estate agents, referral partners, and vendors.
  • Assist with proposals and application submissions.

Bank Officer

Industry:

Banking / Financial Services

Employment Period:

June 2012 to September 2012 (3 Months)

Duties and Responsibilities:

  • Handling and Managing Cash Division, New Accounts, Clerical Works, Data Encoding, Check Cheques.
  • Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations
  • Preparing and maintaining important financial reports
  • Preparing tax returns and ensuring that taxes are paid properly and on time
  • Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently
  • Offering guidance on cost reduction, revenue enhancement, and profit maximization and Conducting forecasting and risk analysis assessments

Housekeeper & Front Desk Clerk

Industry:

Hotel / Hospitality

Employment Period:

January 2016 to March 2016 (1 Months)

Duties and Responsibilities:

  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience
  • Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices
  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Oversee the office budget.

Front Office Assistant

Industry:

Hotel / Hospitality

Employment Period:

May 2016 to June 2016 (1 Months)

Duties and Responsibilities:

  • Reporting to management and performing administrative duties.
  • Answering telephone calls, as well as screening and forwarding calls.
  • Scheduling and confirming appointments, meetings, and events.
  • Welcoming and assisting visitors in a friendly and professional manner.
  • Handling basic inquiries and sorting mail.
  • Copying, scanning, and filing documents.
  • Monitoring office supplies and ordering replacements.
  • Keeping the reception area tidy and observing professional etiquette.
  • Performing other administrative tasks, if required.

Executive Secretary

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2016 to December 2018 (30 Months)

Duties and Responsibilities:

  • Maintaining executive's agenda and assist in planning appointments, board meetings, conferences
  • Attending meetings and keep minutes
  • Receiving and screening phone calls and redirecting them when appropriate
  • Receive and screen phone calls and redirect them when appropriate
  • Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
  • Make travel arrangements for executives
  • Handle confidential documents ensuring they remain secure
  • Prepare invoices or financial statements and provide assistance in bookkeeping
  • Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective order
  • Maintain electronic and paper records ensuring information is organized and easily accessible
  • Conduct research and prepare presentations or reports as assigned

Executive Secretary

Industry:

Insurance

Employment Period:

May 2019 to January 2020 (8 Months)

Duties and Responsibilities:

  • Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.
  • Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
  • Arranges travel and accommodations for executives.
  • Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
  • Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
  • Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
  • Performs additional duties as assigned by executives.
  • Performs other related duties as assigned.

Branch Secretary

Industry:

Banking / Financial Services

Employment Period:

February 2020 to May 2021 (14 Months)

Duties and Responsibilities:

  • Co-ordinate, file and maintain branch documents and records, including details of the executive committee and other key contacts.
  • Ensure any relevant correspondence from head office received by other executive committee members is brought to the committee's attention at meetings.
  • Working with the Chair, and in a timely manner, prepare and communicate agendas and meeting notes/minutes for committee and statutory branch meetings, e.g. AGMs, to relevant members and attending IOSH staff/Relationship Managers.
  • Correctly follow the process for AGM nomination forms and meeting agenda.
  • Arrange meetings and notify committee members and their Relationship Manager with the details.
  • To attend meetings of the executive committee, take minutes of the meeting, and to record the minutes in a suitable format.
  • To provide a copy of the executive committee meeting minutes to staff at head office.

Real Estate Agent - Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

April 2020 to March 2021 (11 Months)

Duties and Responsibilities:

Generate client leads to buy, sell, and rent a property. Counsel clients on market conditions, prices, and mortgages Develop a competitive market price by comparing properties

Executive Assistant

Industry:

Healthcare / Medical

Employment Period:

March 2023 to June 2023 (2 Months)

Duties and Responsibilities:

  • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf 
  • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary

Client Relations Manager

Industry:

Property / Real Estate

Employment Period:

April 2021 to September 2022 (17 Months)

Duties and Responsibilities:

  • Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients
  • Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities

Cold Caller/Lead Generation Specialist

Industry:

Others

Employment Period:

July 2023 to November 2024 (15 Months)

Duties and Responsibilities:

  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc., and present their benefits
  • Ask pertinent questions to understand the customer’s requirements

Inventory Specialist

Industry:

Sports

Employment Period:

November 2024 to January 2025 (2 Months)

Duties and Responsibilities:

Maintaining and updating records Counting materials, equipment, merchandise or supplies in stock Reporting discrepancies between physical counts and computer records Receive and inventory stock

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

May 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

Financial Management

Graduation Date:

May 1, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Communication Skills, Time Management, Social Media Management, Customer Service, Customer Service Management, Data Entry, Virtual Assistant Skills, Secretarial Skills, Call Handling, Calendar Management, Skiptrace, Appointment Setting, Cold Calling, Lead Generation, Inbound Lead Generation, Email Lead Generation, Real Estate Brokerage, Real Estate, Personal Assistance, Executive Assistance, Phone Support, Email Marketing, Booking Assistance,

INTERMEDIATE ★★

    Bookkeeping, Data Entry, Data EncodingTypingSocial Media ManagementProject ManagementDirectory Assistance

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15265577389
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $7.12/hr

Mary

Candidate ID: 442665


ADVANCED

    Office 365, SAP, Autodesk Revit, People Skills...

INTERMEDIATE

    , Legal, Administrative Support, Administration...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.12 per hour or $USD 617.41 per month

Full Time: $USD 7.12 per hour or $USD 1234.81 per month

Remote Staff Recruiter Comments

  • Mary has been working for 15 years as a Sales Coordinator, Admin Assistant, and Human Resource Specialist. She began her Remote job as a Business Administrator Officer that caters to a client based in Hawaii. She is knowledgeable in performing the following tasks:
    • Admin Support
    • Managed office operations
    • Inventory
    • Invoices and Financial Reports
    • Sales
    • Email Handling
    • Setting Appointments
    • Monitoring admin employees' work attendance and performance evaluations
  • She is adept in using tools and applications like:
    • Microsoft Office 365
    • SAP
    • BlueBream
    • Google App
    • Autodesk
    • Zoho One
    • Outlook
    • SAP Software
    • Telum
    • Hubspot
    • Events Air
    • Workday
  • She can start immediately.
Predictive Index Profile - Specialist

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Behavioral Summary

Mary Rose is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mary Rose, who takes responsibilities very seriously.

With experience and/or training, Mary Rose will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mary Rose is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

BUSINESS ADMINISTRATOR OFFICER

Industry:

Construction / Building / Engineering

Employment Period:

April 2019 to February 2022 (33 Months)

Duties and Responsibilities:

  • Planned, coordinated and controlled daily operations of Estimating, Department.
  • Managed office operations, scheduling, and inventory of PO for vendors.
  • Fostered client and vendor relationship building through consistent and effective communication.
  • Maintained work safety and followed established operating procedures and practices.
  • Defined and understood team member responsibilities to enhance group efficiency and performance.
  • Documented business requirements, functional specifications, and training procedures.
  • Handles employees’ relations and governmental benefits per employee.
  • Process governmental permits and process BIR forms for the company.
  • Bid Log tracker for the company's follow up for the company owners abroad and vendors.

MALL SECRETARY / TENANT RELATION ASSISTANT

Industry:

Arts / Design / Fashion

Employment Period:

May 2015 to April 2019 (46 Months)

Duties and Responsibilities:

  • Responsible for checking of email for every day, setting of appointments to tenants for ocular visits.
  • Responsible in making the calendar of schedule of the employees in the operations team.
  • Responsible in monitoring the Internal. Order. and liquidation for operation teams to accounting department.
  • Responsible in collation of financial reports and taking deadlines a head of time for submission of reports.
  • Monitoring admin employees work attendance and performance evaluations.
  • Responsible in budget preparation for mall operations conducted by the Assistant Mall Manager / Mall Manager. 

DATA SUPPORT SPECIALIST

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2014 to December 2014 (9 Months)

Duties and Responsibilities:

  • Responsible in checking of the 201 files that is being endorsed by the auditors and act as the control point in the process.
  •  Responsible in monitoring the trackers for the hired  employees.
  •  Responsible in printing the contracts which includes the agreements, salary, and benefits that each employee will be getting.
  • Responsible in keeping and monitoring the 201 files that is being pull out by the recruiters and managers.
  • Input data in people soft for all active hires after onboarding.
  • Onboarding of successful candidates and collation of requirements.
  • Sourcing of candidates for accounts. 

SALES COORDINATOR

Industry:

Property / Real Estate

Employment Period:

April 2009 to March 2014 (58 Months)

Duties and Responsibilities:

  • Assists in the documentation process related to the sale of our existing projects.
  • Calls the site offices / showrooms if there’s any update in sales.
  • Accepts all documents (Purchase Agreement, Requirements of the clients), payments received from sites / showroom. Ensures completeness of information in documents received before routing it to the concerned departments (accounting, legal, treasury, executive etc.).
  • Responsible in transmitting any documents for client’s copy such as Approved Purchase Agreement, Contracts etc.
  • Responsible in any concerns / inquiry of other departments about the status of each account / unit sold per project.
  • Responsible in any inquiry of salespeople from site / showroom concerning their booked account like status of the Official Receipts of their clients, about holding of checks for deposit, etc.
  • Make a proper and organize filing of the requirements submitted by the clients and see to it that all the requirements are complied with.

HRM PROFESSOR

Industry:

Education

Employment Period:

June 2008 to April 2009 (10 Months)

Duties and Responsibilities:

  • Acquired knowledge and skills on Teaching hotel and restaurant operations.

FRONT OFFICE AGENT

Industry:

Hotel / Hospitality

Employment Period:

March 2008 to June 2008 (3 Months)

Duties and Responsibilities:

  • Worked as a front office agent of the hotel.
  • Acquired knowledge and skills on checking in and out of the guest.

PRACTICUM TRAINEE

Industry:

Hotel / Hospitality

Employment Period:

May 2007 to June 2007 (1 Months)

Duties and Responsibilities:

  • Worked at the Banquet Sales, and Corporate Office
  • Kitchen operations. Acquired Knowledge and skills on various
  • Operations and procedure on both Office and Kitchen Procedures by assisting in filling files and preparation in the kitchen operations. 

PRACTICUM TRAINEE

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

April 2007 to May 2007 (1 Months)

Duties and Responsibilities:

  • Worked at the Kitchen Sections of the Restaurant and Front of the House.
  • Acquired Knowledge and skills on service and operation of Food and Drinks by assisting the daily operation of the restaurant.

Media Admin Support (VA)

Industry:

Entertainment / Media

Employment Period:

August 2022 to February 2023 (6 Months)

Duties and Responsibilities:

  • Maintain and update media distribution lists Set up and participate in internal and external.
  • meetings: take the minutes of the meeting and follow through on timelines and deliverables.
  • Oversee client communications and manage the respective resources in a client “library.”
  • Participate in client and account team interaction, assist in creating client meeting and call reports, activity reports, status documents, and result reports
  • Monitor, track, and clip all editorial and social media coverage of clients and competitors.
  • Quality Control all the documents generated for spelling and formatting to ensure logos are perfectly placed, aligned accordingly – briefing documents, WIP documents, concept paper, minutes of meeting, content articles, clippings report, etc.
  • Manage the calendar and schedule (internal and external appointments) for the team
  • Administrative support to Account Manager on corporate documentation including trackers, presentations, reports, and others.
  • Manage and safe-keep all company-related documents and account assets in a systematic order.
  • Managing the timeline for reports and documentations – WIP documents, Minutes of
  • Meeting, Coverage Report, Briefing Document, Debrief report, etc.
  • Prepare and compile the regular client reports.(weekly, monthly, quarterly) and quarterly business updates

Admin Support (Seasonal) – (VA)

Industry:

Others

Employment Period:

February 2023 to August 2023 (6 Months)

Duties and Responsibilities:

  • Drafting responses for emails
  • Assisting with unsubscribe/scrubbing email addresses; and responding to easy membership emails
  • Downloading current attendee list for each conference. for the week to use as the excluded contact list in any marketing sends.
  • Populating program in clear format into consolidated spreadsheet
  • Creating agenda of program in EA
  • Drafting agendas for all committee meetings for all conferences
  • Creating session chair kits
  • Creating templates for new committee invitations for each conference
  • Managing/cleaning HubSpot databases

Back Office Administrator

Industry:

Employment Period:

February 2024 to March 2024 (1 Months)

Duties and Responsibilities:


Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel Restaurant Management

Graduation Date:

March 18, 2008

Located In:

Philippines

License and Certification: :

Dean's Lister


Skills

ADVANCED ★★★

    Office 365, SAP, Autodesk Revit, People Skills, Adobe Acrobat, BlueBream, Business Analysis, Data Consolidation,

INTERMEDIATE ★★

    LegalAdministrative SupportAdministrationSecretarial Skills

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download 4.63 Upload5.21
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.12/hr

Mary

Candidate ID: 442665


ADVANCED

    Office 365, SAP, Autodesk Revit, People Skills...

INTERMEDIATE

    , Legal, Administrative Support, Administration...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.12 per hour or $USD 617.41 per month

Full Time: $USD 7.12 per hour or $USD 1234.81 per month

Remote Staff Recruiter Comments

  • Mary has been working for 15 years as a Sales Coordinator, Admin Assistant, and Human Resource Specialist. She began her Remote job as a Business Administrator Officer that caters to a client based in Hawaii. She is knowledgeable in performing the following tasks:
    • Admin Support
    • Managed office operations
    • Inventory
    • Invoices and Financial Reports
    • Sales
    • Email Handling
    • Setting Appointments
    • Monitoring admin employees' work attendance and performance evaluations
  • She is adept in using tools and applications like:
    • Microsoft Office 365
    • SAP
    • BlueBream
    • Google App
    • Autodesk
    • Zoho One
    • Outlook
    • SAP Software
    • Telum
    • Hubspot
    • Events Air
    • Workday
  • She can start immediately.
Predictive Index Profile - Specialist

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Behavioral Summary

Mary Rose is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mary Rose, who takes responsibilities very seriously.

With experience and/or training, Mary Rose will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mary Rose is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

BUSINESS ADMINISTRATOR OFFICER

Industry:

Construction / Building / Engineering

Employment Period:

April 2019 to February 2022 (33 Months)

Duties and Responsibilities:

  • Planned, coordinated and controlled daily operations of Estimating, Department.
  • Managed office operations, scheduling, and inventory of PO for vendors.
  • Fostered client and vendor relationship building through consistent and effective communication.
  • Maintained work safety and followed established operating procedures and practices.
  • Defined and understood team member responsibilities to enhance group efficiency and performance.
  • Documented business requirements, functional specifications, and training procedures.
  • Handles employees’ relations and governmental benefits per employee.
  • Process governmental permits and process BIR forms for the company.
  • Bid Log tracker for the company's follow up for the company owners abroad and vendors.

MALL SECRETARY / TENANT RELATION ASSISTANT

Industry:

Arts / Design / Fashion

Employment Period:

May 2015 to April 2019 (46 Months)

Duties and Responsibilities:

  • Responsible for checking of email for every day, setting of appointments to tenants for ocular visits.
  • Responsible in making the calendar of schedule of the employees in the operations team.
  • Responsible in monitoring the Internal. Order. and liquidation for operation teams to accounting department.
  • Responsible in collation of financial reports and taking deadlines a head of time for submission of reports.
  • Monitoring admin employees work attendance and performance evaluations.
  • Responsible in budget preparation for mall operations conducted by the Assistant Mall Manager / Mall Manager. 

DATA SUPPORT SPECIALIST

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2014 to December 2014 (9 Months)

Duties and Responsibilities:

  • Responsible in checking of the 201 files that is being endorsed by the auditors and act as the control point in the process.
  •  Responsible in monitoring the trackers for the hired  employees.
  •  Responsible in printing the contracts which includes the agreements, salary, and benefits that each employee will be getting.
  • Responsible in keeping and monitoring the 201 files that is being pull out by the recruiters and managers.
  • Input data in people soft for all active hires after onboarding.
  • Onboarding of successful candidates and collation of requirements.
  • Sourcing of candidates for accounts. 

SALES COORDINATOR

Industry:

Property / Real Estate

Employment Period:

April 2009 to March 2014 (58 Months)

Duties and Responsibilities:

  • Assists in the documentation process related to the sale of our existing projects.
  • Calls the site offices / showrooms if there’s any update in sales.
  • Accepts all documents (Purchase Agreement, Requirements of the clients), payments received from sites / showroom. Ensures completeness of information in documents received before routing it to the concerned departments (accounting, legal, treasury, executive etc.).
  • Responsible in transmitting any documents for client’s copy such as Approved Purchase Agreement, Contracts etc.
  • Responsible in any concerns / inquiry of other departments about the status of each account / unit sold per project.
  • Responsible in any inquiry of salespeople from site / showroom concerning their booked account like status of the Official Receipts of their clients, about holding of checks for deposit, etc.
  • Make a proper and organize filing of the requirements submitted by the clients and see to it that all the requirements are complied with.

HRM PROFESSOR

Industry:

Education

Employment Period:

June 2008 to April 2009 (10 Months)

Duties and Responsibilities:

  • Acquired knowledge and skills on Teaching hotel and restaurant operations.

FRONT OFFICE AGENT

Industry:

Hotel / Hospitality

Employment Period:

March 2008 to June 2008 (3 Months)

Duties and Responsibilities:

  • Worked as a front office agent of the hotel.
  • Acquired knowledge and skills on checking in and out of the guest.

PRACTICUM TRAINEE

Industry:

Hotel / Hospitality

Employment Period:

May 2007 to June 2007 (1 Months)

Duties and Responsibilities:

  • Worked at the Banquet Sales, and Corporate Office
  • Kitchen operations. Acquired Knowledge and skills on various
  • Operations and procedure on both Office and Kitchen Procedures by assisting in filling files and preparation in the kitchen operations. 

PRACTICUM TRAINEE

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

April 2007 to May 2007 (1 Months)

Duties and Responsibilities:

  • Worked at the Kitchen Sections of the Restaurant and Front of the House.
  • Acquired Knowledge and skills on service and operation of Food and Drinks by assisting the daily operation of the restaurant.

Media Admin Support (VA)

Industry:

Entertainment / Media

Employment Period:

August 2022 to February 2023 (6 Months)

Duties and Responsibilities:

  • Maintain and update media distribution lists Set up and participate in internal and external.
  • meetings: take the minutes of the meeting and follow through on timelines and deliverables.
  • Oversee client communications and manage the respective resources in a client “library.”
  • Participate in client and account team interaction, assist in creating client meeting and call reports, activity reports, status documents, and result reports
  • Monitor, track, and clip all editorial and social media coverage of clients and competitors.
  • Quality Control all the documents generated for spelling and formatting to ensure logos are perfectly placed, aligned accordingly – briefing documents, WIP documents, concept paper, minutes of meeting, content articles, clippings report, etc.
  • Manage the calendar and schedule (internal and external appointments) for the team
  • Administrative support to Account Manager on corporate documentation including trackers, presentations, reports, and others.
  • Manage and safe-keep all company-related documents and account assets in a systematic order.
  • Managing the timeline for reports and documentations – WIP documents, Minutes of
  • Meeting, Coverage Report, Briefing Document, Debrief report, etc.
  • Prepare and compile the regular client reports.(weekly, monthly, quarterly) and quarterly business updates

Admin Support (Seasonal) – (VA)

Industry:

Others

Employment Period:

February 2023 to August 2023 (6 Months)

Duties and Responsibilities:

  • Drafting responses for emails
  • Assisting with unsubscribe/scrubbing email addresses; and responding to easy membership emails
  • Downloading current attendee list for each conference. for the week to use as the excluded contact list in any marketing sends.
  • Populating program in clear format into consolidated spreadsheet
  • Creating agenda of program in EA
  • Drafting agendas for all committee meetings for all conferences
  • Creating session chair kits
  • Creating templates for new committee invitations for each conference
  • Managing/cleaning HubSpot databases

Back Office Administrator

Industry:

Employment Period:

February 2024 to March 2024 (1 Months)

Duties and Responsibilities:


Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel Restaurant Management

Graduation Date:

March 18, 2008

Located In:

Philippines

License and Certification: :

Dean's Lister


Skills

ADVANCED ★★★

    Office 365, SAP, Autodesk Revit, People Skills, Adobe Acrobat, BlueBream, Business Analysis, Data Consolidation,

INTERMEDIATE ★★

    LegalAdministrative SupportAdministrationSecretarial Skills

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download 4.63 Upload5.21
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.78/hr

Reslyn

Candidate ID: 442231


ADVANCED

    Appointment Setting, Administrative Support, Social Media Management, Email management...

INTERMEDIATE

    SEO, Keyword Analysis, Backlinking, Website Builder...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.78 per hour or $USD 674.22 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Gen has been working remotely since 2015 as an Executive Virtual Assistant within real estate companies in the US 
    • Marketing Analysis
    • WordPress Management 
    • Payment Processing
    • Taking Minutes of the Meeting 
    • Phone and Chat Support 
    • Calendar and Email Management
    • Appointment Setting
    • Lead Generation
    • Skip Tracing
    • Reporting
    • Data Management
    • Property Management
    • Social Media Marketing
    • SEO
  • She has good communication skills.
  • She is proficient with
    • Microsoft Office
    • WordPress
    • AppFolio
    • Dotloo
    • Mojo
    • Monday.com
    • Canva.
  • She can start immediately for a part-time position and need two weeks' notice for a full-time position.

Predictive Index Behavioral Profile-  Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Reslyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Reslyn, who takes responsibilities very seriously.


Employment History

Executive Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

October 2015 to April 2018 (29 Months)

Duties and Responsibilities:

  • Handled incoming calls and scheduled appointments while managing client communications via email marketing campaigns.
  • Developed and executed monthly email marketing campaigns, including newsletters, to engage and inform clients.
  • Managed SEO strategies and designed custom websites to enhance online presence and search engine rankings.
  • Screened and scheduled interviews with potential candidates through phone and email, ensuring efficient communication and coordination.
  • Provided email correspondence and calendar management for clientele, senior leadership, and executive-level clients, ensuring smooth scheduling and prioritization.
  • Coordinated appointment setting, took detailed meeting minutes, updated notes and files, and transcribed voicemail messages for streamlined workflow.

Project Management

Industry:

Property / Real Estate

Employment Period:

October 2014 to May 2015 (7 Months)

Duties and Responsibilities:

  • Validated and entered property information into an online database from various property documents.
  • Proficiently used AppFolio and Dotloop for property management, including document handling and transaction processing.
  • Updated and maintained accurate property data using Google Sheets for real-time tracking and reporting.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

January 2019 to June 2019 (4 Months)

Duties and Responsibilities:

  • Acted as Transaction Coordinator, managing the administrative process of real estate transactions from start to finish.
  • Designed postcards, flyers, posters, business cards, and feature sheets using Canva to support marketing efforts.
  • Handled social media management, including creating and scheduling posts to promote listings and engage with potential clients.
  • Managed property listings, ensuring accurate updates and maintenance across platforms.
  • Created and processed Fintrac of Records, Trade of Records, Data Forms, and MLS Listings to comply with regulatory requirements and ensure smooth transactions.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

July 2017 to March 2020 (32 Months)

Duties and Responsibilities:

  • Managed CRM system using Salesforce for tracking and organizing client data.
  • Handled calendar management, ensuring timely scheduling of appointments and meetings.
  • Designed marketing materials using Canva for new listings, open houses, and sold properties.
  • Generated and recorded new leads in EDGE CRM, maintaining accurate and up-to-date information.
  • Managed social media ads on platforms like Facebook and Craigslist to promote listings and generate leads.
  • Updated and uploaded new property listings on MLS, ensuring accurate and timely information.
  • Created and set up new client profiles on the Touch Up Program for personalized communication.
  • Prepared comprehensive marketing presentation folders for buyers and sellers, showcasing property details and offers.

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2018 to November 2022 (48 Months)

Duties and Responsibilities:

  • Managed general administrative tasks, including MLS listings and lead generation to support business growth.
  • Performed skip tracing and imported new leads into CRM systems such as Keap Infusionsoft and Salesforce.
  • Handled CRM management, including adding, modifying, and nurturing leads to optimize client outreach and engagement.
  • Conducted cold calling and set appointments to generate new business opportunities.
  • Created comp reports and prepared partial CMA (Comparative Market Analysis) reports to assist in property valuations.
  • Prepared key process documents such as PSA (Purchase and Sale Agreement) and MOA (Memorandum of Agreement) for transaction completion.

Virtual Assistant

Industry:

Entertainment / Media

Employment Period:

June 2023 to March 2024 (9 Months)

Duties and Responsibilities:

  • Musician Outreach: Search social media forums to identify potential musicians to add to the database.
  • Communication: Engage with musicians to assess their interest in joining the database.
  • Data Entry: Accurately input musician information into the main database.
  • Reporting: Provide periodic updates on database progress and changes.
  • Administrative Support: Perform additional administrative tasks as needed.

Executive Assistant

Industry:

Property / Real Estate

Employment Period:

April 2023 to August 2024 (16 Months)

Duties and Responsibilities:

  • Email Marketing: Develop and manage targeted email marketing campaigns to enhance client engagement.
  • Content Creation: Create and design compelling content using tools like Canva to support marketing efforts.
  • Lead Generation: Strategically generate leads and conduct market research to expand client base.
  • Administrative Support: Provide administrative support, including calendar management, email correspondence, and phone handling.
  • CRM Management: Oversee and maintain CRM systems to ensure efficient client and data management.
  • Contract Drafting: Draft, review, and format real estate contracts with accuracy and attention to detail.
  • Property Management: Manage property acquisitions and dispositions, ensuring precise and efficient processes.

Chat Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2014 to June 2012 (29 Months)

Duties and Responsibilities:

  • Provide real-time customer service and support via chat for AT&T products and services.
  • Assist customers with inquiries regarding billing, account management, and service issues.
  • Troubleshoot and resolve technical problems related to AT&T products, such as mobile phones, internet, and television services.
  • Upsell additional services and upgrades based on customer needs and account history.
  • Ensure high customer satisfaction by providing timely and accurate information.
  • Maintain detailed records of customer interactions in the system.
  • Follow standard operating procedures to handle escalations and complex issues.
  • Collaborate with team members to meet service-level agreements and performance targets.
  • Stay up-to-date with AT&T products, services, and policies to provide accurate and helpful support.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2010 to June 2012 (28 Months)

Duties and Responsibilities:

  • Handle inbound calls from AT&T customers regarding billing, account inquiries, and service issues.
  • Assist customers in troubleshooting technical problems with AT&T services such as mobile, internet, and TV.
  • Process service requests, including account updates, plan changes, and cancellations.
  • Provide product and service information, as well as recommendations based on customer needs.
  • Resolve customer complaints and escalate issues when necessary to ensure customer satisfaction.
  • Conduct account verification and security checks for transactions and sensitive information.
  • Upsell AT&T products and services to meet customer needs and achieve sales targets.
  • Document customer interactions and transactions in the system for accurate record-keeping.
  • Follow company policies and procedures to meet performance and quality standards.

ADMINISTRATIVE SUPPORT

Industry:

Mining

Employment Period:

August 2018 to November 2018 (3 Months)

Duties and Responsibilities:

• Process orders online, online payment and appointment Scheduling.
• Calendar Management
• Social Media Manager (Online Interactions; Instragram & Facebook)

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Human Resource Management

Graduation Date:

May 31, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Appointment Setting, Administrative Support, Social Media Management, Email management, Market Research, Lead Generation, Call Handling, Customer Service Management, Chat Support, Amazon Product Research, Adobe Acrobat,

INTERMEDIATE ★★

    SEO, Keyword Analysis, BacklinkingWebsite BuilderRecruitingWordPressFacebook Ads

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 27.96, Upload: 42.64
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: NVision
  • Processor: AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $7.78/hr

Reslyn

Candidate ID: 442231


ADVANCED

    Appointment Setting, Administrative Support, Social Media Management, Email management...

INTERMEDIATE

    SEO, Keyword Analysis, Backlinking, Website Builder...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.78 per hour or $USD 674.22 per month

Full Time: $USD 7.78 per hour or $USD 1348.45 per month

Remote Staff Recruiter Comments

  • Gen has been working remotely since 2015 as an Executive Virtual Assistant within real estate companies in the US 
    • Marketing Analysis
    • WordPress Management 
    • Payment Processing
    • Taking Minutes of the Meeting 
    • Phone and Chat Support 
    • Calendar and Email Management
    • Appointment Setting
    • Lead Generation
    • Skip Tracing
    • Reporting
    • Data Management
    • Property Management
    • Social Media Marketing
    • SEO
  • She has good communication skills.
  • She is proficient with
    • Microsoft Office
    • WordPress
    • AppFolio
    • Dotloo
    • Mojo
    • Monday.com
    • Canva.
  • She can start immediately for a part-time position and need two weeks' notice for a full-time position.

Predictive Index Behavioral Profile-  Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Reslyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Reslyn, who takes responsibilities very seriously.


Employment History

Executive Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

October 2015 to April 2018 (29 Months)

Duties and Responsibilities:

  • Handled incoming calls and scheduled appointments while managing client communications via email marketing campaigns.
  • Developed and executed monthly email marketing campaigns, including newsletters, to engage and inform clients.
  • Managed SEO strategies and designed custom websites to enhance online presence and search engine rankings.
  • Screened and scheduled interviews with potential candidates through phone and email, ensuring efficient communication and coordination.
  • Provided email correspondence and calendar management for clientele, senior leadership, and executive-level clients, ensuring smooth scheduling and prioritization.
  • Coordinated appointment setting, took detailed meeting minutes, updated notes and files, and transcribed voicemail messages for streamlined workflow.

Project Management

Industry:

Property / Real Estate

Employment Period:

October 2014 to May 2015 (7 Months)

Duties and Responsibilities:

  • Validated and entered property information into an online database from various property documents.
  • Proficiently used AppFolio and Dotloop for property management, including document handling and transaction processing.
  • Updated and maintained accurate property data using Google Sheets for real-time tracking and reporting.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

January 2019 to June 2019 (4 Months)

Duties and Responsibilities:

  • Acted as Transaction Coordinator, managing the administrative process of real estate transactions from start to finish.
  • Designed postcards, flyers, posters, business cards, and feature sheets using Canva to support marketing efforts.
  • Handled social media management, including creating and scheduling posts to promote listings and engage with potential clients.
  • Managed property listings, ensuring accurate updates and maintenance across platforms.
  • Created and processed Fintrac of Records, Trade of Records, Data Forms, and MLS Listings to comply with regulatory requirements and ensure smooth transactions.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

July 2017 to March 2020 (32 Months)

Duties and Responsibilities:

  • Managed CRM system using Salesforce for tracking and organizing client data.
  • Handled calendar management, ensuring timely scheduling of appointments and meetings.
  • Designed marketing materials using Canva for new listings, open houses, and sold properties.
  • Generated and recorded new leads in EDGE CRM, maintaining accurate and up-to-date information.
  • Managed social media ads on platforms like Facebook and Craigslist to promote listings and generate leads.
  • Updated and uploaded new property listings on MLS, ensuring accurate and timely information.
  • Created and set up new client profiles on the Touch Up Program for personalized communication.
  • Prepared comprehensive marketing presentation folders for buyers and sellers, showcasing property details and offers.

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2018 to November 2022 (48 Months)

Duties and Responsibilities:

  • Managed general administrative tasks, including MLS listings and lead generation to support business growth.
  • Performed skip tracing and imported new leads into CRM systems such as Keap Infusionsoft and Salesforce.
  • Handled CRM management, including adding, modifying, and nurturing leads to optimize client outreach and engagement.
  • Conducted cold calling and set appointments to generate new business opportunities.
  • Created comp reports and prepared partial CMA (Comparative Market Analysis) reports to assist in property valuations.
  • Prepared key process documents such as PSA (Purchase and Sale Agreement) and MOA (Memorandum of Agreement) for transaction completion.

Virtual Assistant

Industry:

Entertainment / Media

Employment Period:

June 2023 to March 2024 (9 Months)

Duties and Responsibilities:

  • Musician Outreach: Search social media forums to identify potential musicians to add to the database.
  • Communication: Engage with musicians to assess their interest in joining the database.
  • Data Entry: Accurately input musician information into the main database.
  • Reporting: Provide periodic updates on database progress and changes.
  • Administrative Support: Perform additional administrative tasks as needed.

Executive Assistant

Industry:

Property / Real Estate

Employment Period:

April 2023 to August 2024 (16 Months)

Duties and Responsibilities:

  • Email Marketing: Develop and manage targeted email marketing campaigns to enhance client engagement.
  • Content Creation: Create and design compelling content using tools like Canva to support marketing efforts.
  • Lead Generation: Strategically generate leads and conduct market research to expand client base.
  • Administrative Support: Provide administrative support, including calendar management, email correspondence, and phone handling.
  • CRM Management: Oversee and maintain CRM systems to ensure efficient client and data management.
  • Contract Drafting: Draft, review, and format real estate contracts with accuracy and attention to detail.
  • Property Management: Manage property acquisitions and dispositions, ensuring precise and efficient processes.

Chat Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2014 to June 2012 (29 Months)

Duties and Responsibilities:

  • Provide real-time customer service and support via chat for AT&T products and services.
  • Assist customers with inquiries regarding billing, account management, and service issues.
  • Troubleshoot and resolve technical problems related to AT&T products, such as mobile phones, internet, and television services.
  • Upsell additional services and upgrades based on customer needs and account history.
  • Ensure high customer satisfaction by providing timely and accurate information.
  • Maintain detailed records of customer interactions in the system.
  • Follow standard operating procedures to handle escalations and complex issues.
  • Collaborate with team members to meet service-level agreements and performance targets.
  • Stay up-to-date with AT&T products, services, and policies to provide accurate and helpful support.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2010 to June 2012 (28 Months)

Duties and Responsibilities:

  • Handle inbound calls from AT&T customers regarding billing, account inquiries, and service issues.
  • Assist customers in troubleshooting technical problems with AT&T services such as mobile, internet, and TV.
  • Process service requests, including account updates, plan changes, and cancellations.
  • Provide product and service information, as well as recommendations based on customer needs.
  • Resolve customer complaints and escalate issues when necessary to ensure customer satisfaction.
  • Conduct account verification and security checks for transactions and sensitive information.
  • Upsell AT&T products and services to meet customer needs and achieve sales targets.
  • Document customer interactions and transactions in the system for accurate record-keeping.
  • Follow company policies and procedures to meet performance and quality standards.

ADMINISTRATIVE SUPPORT

Industry:

Mining

Employment Period:

August 2018 to November 2018 (3 Months)

Duties and Responsibilities:

• Process orders online, online payment and appointment Scheduling.
• Calendar Management
• Social Media Manager (Online Interactions; Instragram & Facebook)

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Human Resource Management

Graduation Date:

May 31, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Appointment Setting, Administrative Support, Social Media Management, Email management, Market Research, Lead Generation, Call Handling, Customer Service Management, Chat Support, Amazon Product Research, Adobe Acrobat,

INTERMEDIATE ★★

    SEO, Keyword Analysis, BacklinkingWebsite BuilderRecruitingWordPressFacebook Ads

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 27.96, Upload: 42.64
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: NVision
  • Processor: AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

Rochel

Candidate ID: 442006


ADVANCED

    Administrative Skills, Financial Accounting, Data Entry, Invoicing...

INTERMEDIATE

    QuickBooks, Xero, AppFolio, SAP Accounting...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Roch is a Commerce graduate and has been working for 16 years now. In 2016, she transitioned to remote work where she provided her services to US, AU, and UK-based clients in real estate, fitness, and finance industries, respectively. Her most recent job was as an on-call Transaction Coordinator for a US-based real estate company.
  • She is proficient in supporting the following:
    • Bookkeeping
    • Data entry
    • Accounts payable management
    • Accounts receivable management
    • Invoice processing
    • Property Listing
    • Database management
    • Bank reconciliation using Xero
  • Roch also had the opportunity to support customers and perform some admin tasks such as email management, research, data entry, social media management, and a little project management.
  • With her local employment, she did timekeeping and payroll, along with 201 file record-keeping.
  • She used software and applications such as Xero, QuickBooks Desktop, AppFolio, SAP, Oracle, Zeevou, Google Workspace (Drive, Spreadsheets), Asana, Microsoft Office Apps (Outlook, Excel, Word, PowerPoint), Slack, WhatsApp, Asana, Trello, and PT Minder.
  • She can start anytime.
  • She is amenable to working in any time zone for either part-time or full-time roles
Predictive Index Behavioral Profile - Artisan

Strongest Behaviors

  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Behavioral Summary

Rochel Arabelle is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Rochel Arabelle plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Finance and Accounting Specialist

Industry:

Others

Employment Period:

April 2006 to September 2019 (161 Months)

Duties and Responsibilities:

  • Admin tasks
  • Email Management task
  • Invoicing
  • Finance Reports
  • Cash allocation
  • AR and AP process
  • HR roles (recruitment / maintaining and updating 201 files )
  • Real Estate tasks

Real Estate Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

January 2016 to August 2016 (7 Months)

Duties and Responsibilities:

  • Process Invoices and Research
  • Email management / Update lead's files
  • Maintain and update lead's report
  • Create Marketing materials / Flyers
  • Email management
  • Checking property bookings and guests inquiries

Admin / Personal Assistant

Industry:

Grooming / Beauty / Fitness

Employment Period:

October 2016 to January 2018 (15 Months)

Duties and Responsibilities:

  • Manage and create Finance Report
  • Accounts Receivable process and reports
  • Accounts Payable process and reports
  • Create and process Invoices and Billings
  • Basic Auditing and Reconciliation
  • Email management (handled inquiries )
  • Social media management ( create and manage postings)
  • Monitor and update client's progress and profiling
  • Research and admin tasks
  • Engaged in business planning for business growth

CSR / Loan Virtual Assistant

Industry:

Banking / Financial Services

Employment Period:

September 2017 to August 2018 (11 Months)

Duties and Responsibilities:

  • Manage and analyze client's Bank Statement and Credit File reports
  • Email management
  • Client's verification and update/monitor client's details

Bookkeeper / Bill Entry

Industry:

Accounting / Audit / Tax

Employment Period:

November 2019 to February 2020 (2 Months)

Duties and Responsibilities:

  • Allocation and post of transaction bills
  • Process / verify / check Invoices and Bills
  • Maintain and update client's details

General Executive Assistant

Industry:

Property / Real Estate

Employment Period:

July 2019 to March 2021 (20 Months)

Duties and Responsibilities:

  • Manage and create Finance Report
  • Accounts Receivable process and reports
  • Accounts Payable process and reports
  • Create and process Invoices and Billings
  • Basic Auditing and Reconciliation
  • Email management (handled inquiries )
  • Social media management ( create and manage postings)
  • Manage Property listing
  • Research / Data Entry

Accounts Payable Assistant

Industry:

Manufacturing / Production

Employment Period:

April 2020 to October 2023 (42 Months)

Duties and Responsibilities:

  • Manage and monitor AR and AP on the Supplier’s Account
  • Accounts Payable process and reports
  • Accounts Receivable process and reports
  • Create, verify, and process Invoices and Billings
  • Check ETA for deliveries related to time frame
  • Monitor product deliveries related to any discrepancies
  • Email management (handled supplier's inquiries )
  • Chasing supplier's for payments and Invoices
  • Research, reports, and admin tasks

Transaction Coordinator | Admin VA

Industry:

Property / Real Estate

Employment Period:

September 2023 to October 2023 (1 Months)

Duties and Responsibilities:

  • Dealt with creation and contract offers
  • Manage, monitor, and update leads
  • Social media posting of available properties
  • Email Management for inquires

Education History

Field of Study:

Commerce

Major:

Business Management

Graduation Date:

January 1, 2006

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Skills, Financial Accounting, Data Entry, Invoicing, Customer Handling, Personal Assistance, Bookkeeping, Billing, Real Estate, Accounts Payable Management, Accounts Receivable Management,

INTERMEDIATE ★★

    QuickBooks, Xero, AppFolio, SAP AccountingCRMOracleAsanaTrello

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/13977832367
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: N/A
  • Processor: Intel Core i3
  • Operating System: Windows 10

All-inclusive Rate: USD $8.79/hr

Rochel

Candidate ID: 442006


ADVANCED

    Administrative Skills, Financial Accounting, Data Entry, Invoicing...

INTERMEDIATE

    QuickBooks, Xero, AppFolio, SAP Accounting...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 8.79 per hour or $USD 1523.27 per month

Remote Staff Recruiter Comments

  • Roch is a Commerce graduate and has been working for 16 years now. In 2016, she transitioned to remote work where she provided her services to US, AU, and UK-based clients in real estate, fitness, and finance industries, respectively. Her most recent job was as an on-call Transaction Coordinator for a US-based real estate company.
  • She is proficient in supporting the following:
    • Bookkeeping
    • Data entry
    • Accounts payable management
    • Accounts receivable management
    • Invoice processing
    • Property Listing
    • Database management
    • Bank reconciliation using Xero
  • Roch also had the opportunity to support customers and perform some admin tasks such as email management, research, data entry, social media management, and a little project management.
  • With her local employment, she did timekeeping and payroll, along with 201 file record-keeping.
  • She used software and applications such as Xero, QuickBooks Desktop, AppFolio, SAP, Oracle, Zeevou, Google Workspace (Drive, Spreadsheets), Asana, Microsoft Office Apps (Outlook, Excel, Word, PowerPoint), Slack, WhatsApp, Asana, Trello, and PT Minder.
  • She can start anytime.
  • She is amenable to working in any time zone for either part-time or full-time roles
Predictive Index Behavioral Profile - Artisan

Strongest Behaviors

  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Behavioral Summary

Rochel Arabelle is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Rochel Arabelle plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Finance and Accounting Specialist

Industry:

Others

Employment Period:

April 2006 to September 2019 (161 Months)

Duties and Responsibilities:

  • Admin tasks
  • Email Management task
  • Invoicing
  • Finance Reports
  • Cash allocation
  • AR and AP process
  • HR roles (recruitment / maintaining and updating 201 files )
  • Real Estate tasks

Real Estate Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

January 2016 to August 2016 (7 Months)

Duties and Responsibilities:

  • Process Invoices and Research
  • Email management / Update lead's files
  • Maintain and update lead's report
  • Create Marketing materials / Flyers
  • Email management
  • Checking property bookings and guests inquiries

Admin / Personal Assistant

Industry:

Grooming / Beauty / Fitness

Employment Period:

October 2016 to January 2018 (15 Months)

Duties and Responsibilities:

  • Manage and create Finance Report
  • Accounts Receivable process and reports
  • Accounts Payable process and reports
  • Create and process Invoices and Billings
  • Basic Auditing and Reconciliation
  • Email management (handled inquiries )
  • Social media management ( create and manage postings)
  • Monitor and update client's progress and profiling
  • Research and admin tasks
  • Engaged in business planning for business growth

CSR / Loan Virtual Assistant

Industry:

Banking / Financial Services

Employment Period:

September 2017 to August 2018 (11 Months)

Duties and Responsibilities:

  • Manage and analyze client's Bank Statement and Credit File reports
  • Email management
  • Client's verification and update/monitor client's details

Bookkeeper / Bill Entry

Industry:

Accounting / Audit / Tax

Employment Period:

November 2019 to February 2020 (2 Months)

Duties and Responsibilities:

  • Allocation and post of transaction bills
  • Process / verify / check Invoices and Bills
  • Maintain and update client's details

General Executive Assistant

Industry:

Property / Real Estate

Employment Period:

July 2019 to March 2021 (20 Months)

Duties and Responsibilities:

  • Manage and create Finance Report
  • Accounts Receivable process and reports
  • Accounts Payable process and reports
  • Create and process Invoices and Billings
  • Basic Auditing and Reconciliation
  • Email management (handled inquiries )
  • Social media management ( create and manage postings)
  • Manage Property listing
  • Research / Data Entry

Accounts Payable Assistant

Industry:

Manufacturing / Production

Employment Period:

April 2020 to October 2023 (42 Months)

Duties and Responsibilities:

  • Manage and monitor AR and AP on the Supplier’s Account
  • Accounts Payable process and reports
  • Accounts Receivable process and reports
  • Create, verify, and process Invoices and Billings
  • Check ETA for deliveries related to time frame
  • Monitor product deliveries related to any discrepancies
  • Email management (handled supplier's inquiries )
  • Chasing supplier's for payments and Invoices
  • Research, reports, and admin tasks

Transaction Coordinator | Admin VA

Industry:

Property / Real Estate

Employment Period:

September 2023 to October 2023 (1 Months)

Duties and Responsibilities:

  • Dealt with creation and contract offers
  • Manage, monitor, and update leads
  • Social media posting of available properties
  • Email Management for inquires

Education History

Field of Study:

Commerce

Major:

Business Management

Graduation Date:

January 1, 2006

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Skills, Financial Accounting, Data Entry, Invoicing, Customer Handling, Personal Assistance, Bookkeeping, Billing, Real Estate, Accounts Payable Management, Accounts Receivable Management,

INTERMEDIATE ★★

    QuickBooks, Xero, AppFolio, SAP AccountingCRMOracleAsanaTrello

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/13977832367
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: N/A
  • Processor: Intel Core i3
  • Operating System: Windows 10

All-inclusive Rate: USD $11.31/hr

Pamela

Candidate ID: 441857


ADVANCED

    Social Media Management...

INTERMEDIATE

    Digital Marketing, Graphic Design, Photo Editing, Social Media Marketing...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 11.31 per hour or $USD 1960.34 per month

Remote Staff Recruiter Comments

  • Pamela has been working for more than 6 years and has been in influencer marketing, social media management, and graphic design. She has a degree in Business Administration majoring in Marketing Management.
  • She has Certifications in:
    • Social Media Management
  • She handles video transcriptions, social media management, and graphic designing for Youtube thumbnails. She has expertise in Graphic design, she created marketing materials and managed product branding and sales. She also managed E-commerce platforms like sales and enhancing brand presence.
  • She used the following tech stack:
    • Chat GPT
    • Google Suites
    • Canva
    • ClickUp
    • Asana
    • Capcut
    • WordPress
    • Frame.io
  • She can start immediately and is open for full-time and part-time positions.
Predictive Index Behavioral Profile - Adapter
 
Strongest Behavior
  • Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
  • Teaches and shares; generally interested in working collaboratively with others to help out.
  • Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
Behavioral Summary

Pamela Mae is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.


 

Employment History

Marketing Specialist

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

March 2018 to August 2019 (17 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design for marketing and promotional materials.
  • Skilled in Microsoft Office 365 for efficient data and document management.
  • Experienced in vendor management to facilitate smooth operations and procurement processes

Content Producer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to November 2023 (14 Months)

Duties and Responsibilities:

  • Proficient in video editing, with a strong portfolio of engaging and visually appealing content.
  • Expertise in fixing video transcriptions, ensuring accuracy and accessibility.
  • Successful management of social media platforms, leading to a significant increase in engagement and brand visibility.
  • Creative graphic design skills, specializing in eye-catching YouTube thumbnails that drive clicks and views.

Marketing Assistant/Social Media Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Developed and executed successful social media strategies, resulting in a 40% increase in online engagement.
  • Proficient in content creation and community engagement, fostering brand loyalty and growth.

Founder & Content Creator

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2022 to November 2023 (15 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design, crafting visually captivating content.
  • Skilled in Social Media Management, driving online growth and engagement.
  • Expert in Partnership & Promotion Management, excelling in deals, collaborations, and giveaways for successful brand promotion

Marketing and Social Media Manager

Industry:

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Expert in Graphic Design, crafting visually captivating marketing materials.
  • Proficient in Social Media Management, driving online growth and engagement.
  • Strong background in Public Relations and Influencer Marketing, forging strategic partnerships and brand advocacy.
  • Effective coordination of high-impact events and product launches.
  • Exceptional Customer Service and Support, ensuring top-tier satisfaction.
  • Shopee platform expert, driving e-commerce sales and enhancing brand presence

Project Manager

Industry:

General & Wholesale Trading

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

  • Successfully led project teams and ensured on-time, within-budget delivery.
  • Client success management, fostering strong client relationships and satisfaction.

Project Manager

Industry:

Entertainment / Media

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

  • Successfully led project teams and ensured on-time, within-budget delivery.
  • Client success management, fostering strong client relationships and satisfaction.

Social Media Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to December 2021 (4 Months)

Duties and Responsibilities:

  • Social media management, overseeing platforms, engagement, and content strategy.
  • Copywriting, crafting compelling and effective social media content.
  • Content planning, developing content calendars and strategies for targeted outreach.

Digital Marketing Executive

Industry:

Computer / Information Technology (Software)

Employment Period:

March 2022 to April 2022 (1 Months)

Duties and Responsibilities:

  • Expertise, leveraging cutting-edge technologies for innovative digital marketing strategies.
  • Proficient in Facebook Ads, driving targeted ad campaigns and audience engagement.
  • Email Marketing, crafting and executing effective email marketing campaigns for lead generation and conversion

Freelance Marketing Specialist

Industry:

Healthcare / Medical

Employment Period:

July 2019 to August 2019 (1 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design for visually appealing marketing materials.
  • Expert in Marketing Campaign creation for effective client communication and business growth.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Marketing Management

Graduation Date:

March 30, 2019

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media Management

INTERMEDIATE ★★

    Digital MarketingGraphic DesignPhoto EditingSocial Media Marketing

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customed
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $11.31/hr

Pamela

Candidate ID: 441857


ADVANCED

    Social Media Management...

INTERMEDIATE

    Digital Marketing, Graphic Design, Photo Editing, Social Media Marketing...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 11.31 per hour or $USD 1960.34 per month

Remote Staff Recruiter Comments

  • Pamela has been working for more than 6 years and has been in influencer marketing, social media management, and graphic design. She has a degree in Business Administration majoring in Marketing Management.
  • She has Certifications in:
    • Social Media Management
  • She handles video transcriptions, social media management, and graphic designing for Youtube thumbnails. She has expertise in Graphic design, she created marketing materials and managed product branding and sales. She also managed E-commerce platforms like sales and enhancing brand presence.
  • She used the following tech stack:
    • Chat GPT
    • Google Suites
    • Canva
    • ClickUp
    • Asana
    • Capcut
    • WordPress
    • Frame.io
  • She can start immediately and is open for full-time and part-time positions.
Predictive Index Behavioral Profile - Adapter
 
Strongest Behavior
  • Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
  • Teaches and shares; generally interested in working collaboratively with others to help out.
  • Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
Behavioral Summary

Pamela Mae is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.


 

Employment History

Marketing Specialist

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

March 2018 to August 2019 (17 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design for marketing and promotional materials.
  • Skilled in Microsoft Office 365 for efficient data and document management.
  • Experienced in vendor management to facilitate smooth operations and procurement processes

Content Producer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to November 2023 (14 Months)

Duties and Responsibilities:

  • Proficient in video editing, with a strong portfolio of engaging and visually appealing content.
  • Expertise in fixing video transcriptions, ensuring accuracy and accessibility.
  • Successful management of social media platforms, leading to a significant increase in engagement and brand visibility.
  • Creative graphic design skills, specializing in eye-catching YouTube thumbnails that drive clicks and views.

Marketing Assistant/Social Media Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Developed and executed successful social media strategies, resulting in a 40% increase in online engagement.
  • Proficient in content creation and community engagement, fostering brand loyalty and growth.

Founder & Content Creator

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2022 to November 2023 (15 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design, crafting visually captivating content.
  • Skilled in Social Media Management, driving online growth and engagement.
  • Expert in Partnership & Promotion Management, excelling in deals, collaborations, and giveaways for successful brand promotion

Marketing and Social Media Manager

Industry:

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Expert in Graphic Design, crafting visually captivating marketing materials.
  • Proficient in Social Media Management, driving online growth and engagement.
  • Strong background in Public Relations and Influencer Marketing, forging strategic partnerships and brand advocacy.
  • Effective coordination of high-impact events and product launches.
  • Exceptional Customer Service and Support, ensuring top-tier satisfaction.
  • Shopee platform expert, driving e-commerce sales and enhancing brand presence

Project Manager

Industry:

General & Wholesale Trading

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

  • Successfully led project teams and ensured on-time, within-budget delivery.
  • Client success management, fostering strong client relationships and satisfaction.

Project Manager

Industry:

Entertainment / Media

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

  • Successfully led project teams and ensured on-time, within-budget delivery.
  • Client success management, fostering strong client relationships and satisfaction.

Social Media Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to December 2021 (4 Months)

Duties and Responsibilities:

  • Social media management, overseeing platforms, engagement, and content strategy.
  • Copywriting, crafting compelling and effective social media content.
  • Content planning, developing content calendars and strategies for targeted outreach.

Digital Marketing Executive

Industry:

Computer / Information Technology (Software)

Employment Period:

March 2022 to April 2022 (1 Months)

Duties and Responsibilities:

  • Expertise, leveraging cutting-edge technologies for innovative digital marketing strategies.
  • Proficient in Facebook Ads, driving targeted ad campaigns and audience engagement.
  • Email Marketing, crafting and executing effective email marketing campaigns for lead generation and conversion

Freelance Marketing Specialist

Industry:

Healthcare / Medical

Employment Period:

July 2019 to August 2019 (1 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design for visually appealing marketing materials.
  • Expert in Marketing Campaign creation for effective client communication and business growth.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Marketing Management

Graduation Date:

March 30, 2019

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media Management

INTERMEDIATE ★★

    Digital MarketingGraphic DesignPhoto EditingSocial Media Marketing

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customed
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $12.32/hr

Vince

Candidate ID: 441643


ADVANCED

    PHP, WordPress Development, Laravel, MySQL...

INTERMEDIATE

    SEO, Video Editing, Hardware Troubleshooting, Network Administration...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 12.32 per hour or $USD 1067.58 per month

Remote Staff Recruiter Comments

  • Vince has been a web developer for around 7 years working for local and offshore clients within NGO, IT & Construction industries.
  • He was able to cater clients based in Australia, Korea, and US 
  • He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
  • He has also experience working with eCommerce websites using themeco
  • Skilled in using these tools/technologies:
  • WordPress
  • WooCommerce
  • PHP
  • CodeIgniter
  • Laravel
  • MySQL
  • HTML, CSS, Javascript
  • Bootstrap
  • ACF (Advance Custom Fit)
  • Asana 
  • ClickUp
  • For website builders, he is adept at using Elementor and WP Bakery.
  • He can customize themes and plugins as well.
  • He has also done a staging website to perform testing and to ensure that the website will run smoothly when placed in the live environment 
  • He is a highly capable WordPress Developer with solid full-stack experience, including PHP, MySQL, SEO, and modern page builders.
  • He also communicates with clients in terms of gathering requirements and doing progress reports 
  • He has also worked asa  Project Manager, where he oversees the workload allocation 
  • He has strong SEO background including on-page SEO, technical SEO, Google Analytics/Search Console, Google Tag Manager.SEO performance tasks done in Practice Edge, Fox and Lee, and Arash Law.
  • Has basic experience in graphics design, social media management, and network administration
  • He is available to start immediately for part-time position

    Predictive Index Behavioral Profile - Controller

    Controller - The Predictive Index

    Strongest Behavior

    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

    Behavioral Summary

    Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

    • Vince has been a web developer for around 5 years working for local and offshore clients within NGO, IT & Construction industries.
    • He was able to cater clients based in Australia, Korea, and US 
    • He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
    • He has also experience working with eCommerce websites using themeco
    • Skilled in using these tools/technologies:
      • WordPress
      • WooCommerce
      • PHP
      • CodeIgniter
      • Laravel
      • MySQL
      • HTML, CSS, Javascript
      • Bootstrap
      • ACF (Advance Custom Fit)
      • Asana 
      • ClickUp
    • For website builders, he is adept in using Elementor and WP Bakery.
    • He can customize themes and plugins as well.
    • He has also do stagging website to perform testing and to ensure that the website will run smoothly when placed in the live environment 
    • He also do communicate with clients in terms of gathering requirements and doing progress report 
    • He has also worked as Project Manager, where he oversee the workload allocation 
    • Has background also with SEO, able to work on Google Analytics, eCommerce analytics, Google Search console and with use of Yoast SEO. He also has experience with on-page SEO, google tag manager, and backlinking 
    • Has basic experience in graphics design, social media management and network administration
    • He is available to start immediately for part-time
    Predictive Index Behavioral Profile - Controller
    Controller - The Predictive Index

    Strongest Behavior
    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
    Behavioral Summary

    Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

     

    Employment History

    Frontend WordPress Developer

    Industry:

    Retail / Merchandise

    Employment Period:

    May 2022 to March 2023 (9 Months)

    Duties and Responsibilities:

    • Develop Ecommerce Website from Scratch (Sage Theme)
    • Install Custom Plugins and ACF datas
    • Managed data analytics and google tag manager Troubleshoot, Develop and Redesign Websites

    Web Developer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    May 2022 to July 2022 (2 Months)

    Duties and Responsibilities:

    • Building SEO landing pages
    • Site speed optimization
    • Page template customizations
    • Technical issues identified in SEO Website Audits.
    • Fixing any technical website issues
    • Basic On-page SEO implementation
    • Using WordPress page builders to build SEO landing pages.
    • Using WordPress multi page generators and understanding shortcodes.
    • Google Tag Manager and Google Analytics expertise.
    • Be able to confidently track cross domain iFrame conversions using Tag Manager.

    Web Developer

    Industry:

    Healthcare / Medical

    Employment Period:

    September 2017 to June 2019 (21 Months)

    Duties and Responsibilities:

    • Develop and Enhance their Clients Websites
    • Handled Real Estate Website, Car Auto Supply and Baby Products Websites and many more.
    • Managed complex projects from start to finish
    • Collaborated with other designers \
    • Translated requirements into polished, high-level designs

    Project Manager

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    June 2017 to April 2022 (58 Months)

    Duties and Responsibilities:

    • Conduct day-to-day project coordination, planning, and implementation across our teams
    • Create functional and technical application software
    • Develop multiple website for all affiliated organizations
    Website Development:
    • Building Custom Website
    • Theme Development and Customization
    • Plugin Development and Customization
    • WordPress Errors fixing
    • Building Custom Template
    • Social media & Payment gateway Integration (PayPal, Stripe, etc)
    • Autoresponder Integration(MailChimp, Aweber, Sendgrid)
    • E-commerce/Woocommerce store
    • Fully Responsive Design
    • Developed mobile friendly sites

    SEO:
    • SEO Website Audit
    • Keyword Research
    • Creating Roadmap
    • Technical SEO
    • On-Page SEO
    • Off-Page SEO

    Full Stack Web Developer (Part-Time)

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    December 2022 to August 2024 (19 Months)

    Duties and Responsibilities:

    • Develop Ecommerce Website from Scratch (Themeco)
    • Collaborated with other designers
    • Manage Cloudways Hosting and Domain DNS

    Senior Web Developer

    Industry:

    Law / Legal

    Employment Period:

    August 2024 to December 2024 (3 Months)

    Duties and Responsibilities:

    • Coordinated daily project planning & execution.
    • Designed & implemented functional & technical solutions.
    • Developed and managed multiple WordPress sites.
    • Integrated on-page & technical SEO best practices (keyword research, metadata optimization, site speed improvements) to boost organic traffic.
    • Monitored performance using Google Analytics and Search Console.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Engineering

    Graduation Date:

    June 2, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      PHP, WordPress Development, Laravel, MySQL, Graphic Design, DNS Troubleshooting, WHMCS, Web Hosting,

    INTERMEDIATE ★★

      SEO, Video Editing, Hardware TroubleshootingNetwork AdministrationPythonSocial Media ManagementDigital Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: 100 Mbps and above
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: B550 Aorus Pro Motherboard
    • Processor: AMD Ryzen 5 3600x 6 Core
    • Operating System: Windows 10

    All-inclusive Rate: USD $12.32/hr

    Vince

    Candidate ID: 441643


    ADVANCED

      PHP, WordPress Development, Laravel, MySQL...

    INTERMEDIATE

      SEO, Video Editing, Hardware Troubleshooting, Network Administration...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 12.32 per hour or $USD 1067.58 per month

    Remote Staff Recruiter Comments

    • Vince has been a web developer for around 7 years working for local and offshore clients within NGO, IT & Construction industries.
    • He was able to cater clients based in Australia, Korea, and US 
    • He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
    • He has also experience working with eCommerce websites using themeco
    • Skilled in using these tools/technologies:
    • WordPress
    • WooCommerce
    • PHP
    • CodeIgniter
    • Laravel
    • MySQL
    • HTML, CSS, Javascript
    • Bootstrap
    • ACF (Advance Custom Fit)
    • Asana 
    • ClickUp
  • For website builders, he is adept at using Elementor and WP Bakery.
  • He can customize themes and plugins as well.
  • He has also done a staging website to perform testing and to ensure that the website will run smoothly when placed in the live environment 
  • He is a highly capable WordPress Developer with solid full-stack experience, including PHP, MySQL, SEO, and modern page builders.
  • He also communicates with clients in terms of gathering requirements and doing progress reports 
  • He has also worked asa  Project Manager, where he oversees the workload allocation 
  • He has strong SEO background including on-page SEO, technical SEO, Google Analytics/Search Console, Google Tag Manager.SEO performance tasks done in Practice Edge, Fox and Lee, and Arash Law.
  • Has basic experience in graphics design, social media management, and network administration
  • He is available to start immediately for part-time position

    Predictive Index Behavioral Profile - Controller

    Controller - The Predictive Index

    Strongest Behavior

    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

    Behavioral Summary

    Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

    • Vince has been a web developer for around 5 years working for local and offshore clients within NGO, IT & Construction industries.
    • He was able to cater clients based in Australia, Korea, and US 
    • He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
    • He has also experience working with eCommerce websites using themeco
    • Skilled in using these tools/technologies:
      • WordPress
      • WooCommerce
      • PHP
      • CodeIgniter
      • Laravel
      • MySQL
      • HTML, CSS, Javascript
      • Bootstrap
      • ACF (Advance Custom Fit)
      • Asana 
      • ClickUp
    • For website builders, he is adept in using Elementor and WP Bakery.
    • He can customize themes and plugins as well.
    • He has also do stagging website to perform testing and to ensure that the website will run smoothly when placed in the live environment 
    • He also do communicate with clients in terms of gathering requirements and doing progress report 
    • He has also worked as Project Manager, where he oversee the workload allocation 
    • Has background also with SEO, able to work on Google Analytics, eCommerce analytics, Google Search console and with use of Yoast SEO. He also has experience with on-page SEO, google tag manager, and backlinking 
    • Has basic experience in graphics design, social media management and network administration
    • He is available to start immediately for part-time
    Predictive Index Behavioral Profile - Controller
    Controller - The Predictive Index

    Strongest Behavior
    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
    Behavioral Summary

    Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

     

    Employment History

    Frontend WordPress Developer

    Industry:

    Retail / Merchandise

    Employment Period:

    May 2022 to March 2023 (9 Months)

    Duties and Responsibilities:

    • Develop Ecommerce Website from Scratch (Sage Theme)
    • Install Custom Plugins and ACF datas
    • Managed data analytics and google tag manager Troubleshoot, Develop and Redesign Websites

    Web Developer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    May 2022 to July 2022 (2 Months)

    Duties and Responsibilities:

    • Building SEO landing pages
    • Site speed optimization
    • Page template customizations
    • Technical issues identified in SEO Website Audits.
    • Fixing any technical website issues
    • Basic On-page SEO implementation
    • Using WordPress page builders to build SEO landing pages.
    • Using WordPress multi page generators and understanding shortcodes.
    • Google Tag Manager and Google Analytics expertise.
    • Be able to confidently track cross domain iFrame conversions using Tag Manager.

    Web Developer

    Industry:

    Healthcare / Medical

    Employment Period:

    September 2017 to June 2019 (21 Months)

    Duties and Responsibilities:

    • Develop and Enhance their Clients Websites
    • Handled Real Estate Website, Car Auto Supply and Baby Products Websites and many more.
    • Managed complex projects from start to finish
    • Collaborated with other designers \
    • Translated requirements into polished, high-level designs

    Project Manager

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    June 2017 to April 2022 (58 Months)

    Duties and Responsibilities:

    • Conduct day-to-day project coordination, planning, and implementation across our teams
    • Create functional and technical application software
    • Develop multiple website for all affiliated organizations
    Website Development:
    • Building Custom Website
    • Theme Development and Customization
    • Plugin Development and Customization
    • WordPress Errors fixing
    • Building Custom Template
    • Social media & Payment gateway Integration (PayPal, Stripe, etc)
    • Autoresponder Integration(MailChimp, Aweber, Sendgrid)
    • E-commerce/Woocommerce store
    • Fully Responsive Design
    • Developed mobile friendly sites

    SEO:
    • SEO Website Audit
    • Keyword Research
    • Creating Roadmap
    • Technical SEO
    • On-Page SEO
    • Off-Page SEO

    Full Stack Web Developer (Part-Time)

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    December 2022 to August 2024 (19 Months)

    Duties and Responsibilities:

    • Develop Ecommerce Website from Scratch (Themeco)
    • Collaborated with other designers
    • Manage Cloudways Hosting and Domain DNS

    Senior Web Developer

    Industry:

    Law / Legal

    Employment Period:

    August 2024 to December 2024 (3 Months)

    Duties and Responsibilities:

    • Coordinated daily project planning & execution.
    • Designed & implemented functional & technical solutions.
    • Developed and managed multiple WordPress sites.
    • Integrated on-page & technical SEO best practices (keyword research, metadata optimization, site speed improvements) to boost organic traffic.
    • Monitored performance using Google Analytics and Search Console.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Engineering

    Graduation Date:

    June 2, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      PHP, WordPress Development, Laravel, MySQL, Graphic Design, DNS Troubleshooting, WHMCS, Web Hosting,

    INTERMEDIATE ★★

      SEO, Video Editing, Hardware TroubleshootingNetwork AdministrationPythonSocial Media ManagementDigital Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: 100 Mbps and above
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: B550 Aorus Pro Motherboard
    • Processor: AMD Ryzen 5 3600x 6 Core
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.28/hr

    Hazel

    Candidate ID: 441541


    ADVANCED

      Email Handling, Chat Support, Customer Service, Fraud Analysis...

    INTERMEDIATE

      AS/400 iSeries, Shopify, Zendesk, Salesforce CRM...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.28 per hour or $USD 717.93 per month

    Remote Staff Recruiter Comments

    Hazel has a bachelor's degree in Hotel and Restaurant Management.

    She has good communication skills, she can express herself well in a professional manner.

    She has 7 years of experience in the BPO industry and is currently working as a Fraud Analyst.

    In her current role, she is required to do a thorough investigation with customers and meticulously examine customer transactions for fraudulent activities while maintaining the confidentiality of all information.

    The tools/technologies she has experience in using include:
    • MS Office
    • Shopify
    • Zendesk
    • AS400

    The industries she worked for included e-commerce,  telecommunications, and finance.

    As a Customer Service Professional, she has great exposure to the following:
    • Phone, email, and chat handling
    • Maintaining confidential customer data Troubleshooting equipment and system issues
    • Processing orders, tracking orders, and assisting with payments.
    • Making recommendations based on extensive product knowledge.
    • Account management
    • Promotion of available products.
    • Fraud investigation and prevention.

    Other skills she possesses consist of events management, CRM management, e-commerce experience, basic real estate principles, lead generation, and data entry.

    She is available to work full-time. Can start immediately. 

    Employment History

    Consultant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2013 to July 2015 (29 Months)

    Duties and Responsibilities:

    • Assisting customers with account-related concerns such as money transfers, disputes, transaction reading, stop payments, checking of balance, tax refund, and direct deposit.
    • Managing incoming calls and customer service inquiries.
    • Maintaining confidential data security for customers.

    Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2015 to June 2016 (10 Months)

    Duties and Responsibilities:

    • Supports customers by providing helpful information, answering questions, and responding to complaints.
    • Troubleshoot equipment and system problems.
    • Processed payments over the phone.

    CSR, Inbound 1 / Email Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2016 to January 2018 (19 Months)

    Duties and Responsibilities:

    • Assisting customers with their business needs such as order tracking, placing orders, returns and cancellations.
    • Promoted available products and services to customers during service, account management, and order calls.
    • Assisting customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.
    • Resolve customers’ business concerns via phone and email.
    • Answer questions about warranties or terms of sale.

    CSR, Inbound 1 / Email and Chat support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2020 to December 2020 (7 Months)

    Duties and Responsibilities:

    • Corresponded with customers to resolve order issues and concerns.  
    • Assisting customers with placing and tracking orders.
    • Processed orders, credits, and returns.
    • Resolve customer concerns via phone, email, and chat.

    Fraud Analyst / Advisor 1, Customer Service

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2021 to August 2022 (15 Months)

    Duties and Responsibilities:

    • Examine customer transactions for fraudulent activity such as account takeover, family fraud, theft, and other similar risks.
    • Maintain the confidentiality of all information gathered during the investigation. Determine existing fraud trends by analyzing accounts and transaction patterns. Offer professional analytical expertise in the areas of fraud prevention and loss control.
    • Keep an eye on real-time queues and identify high-risk transactions in the company's portfolio.
    • Investigates forgery and theft in the context of a customer's account and transactions.

    CSR 1

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2023 to June 2024 (17 Months)

    Duties and Responsibilities:

    • Responding promptly to customer inquiries from Australia and New Zealand.
    • Communicating with customers via phone and email.
    • Assist company administrators in arranging training for workers and assuring that both workers and the company are compliant.
    • Verify worker and company documents, such as insurance, IDs, certificates and licenses.

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Hotel and Restaurant Management

    Graduation Date:

    January 1, 2021

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Email HandlingChat SupportCustomer ServiceFraud Analysis

    INTERMEDIATE ★★

      AS/400 iSeriesShopifyZendeskSalesforce CRM

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 14.19, Upload: 25.35
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.28/hr

    Hazel

    Candidate ID: 441541


    ADVANCED

      Email Handling, Chat Support, Customer Service, Fraud Analysis...

    INTERMEDIATE

      AS/400 iSeries, Shopify, Zendesk, Salesforce CRM...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.28 per hour or $USD 717.93 per month

    Remote Staff Recruiter Comments

    Hazel has a bachelor's degree in Hotel and Restaurant Management.

    She has good communication skills, she can express herself well in a professional manner.

    She has 7 years of experience in the BPO industry and is currently working as a Fraud Analyst.

    In her current role, she is required to do a thorough investigation with customers and meticulously examine customer transactions for fraudulent activities while maintaining the confidentiality of all information.

    The tools/technologies she has experience in using include:
    • MS Office
    • Shopify
    • Zendesk
    • AS400

    The industries she worked for included e-commerce,  telecommunications, and finance.

    As a Customer Service Professional, she has great exposure to the following:
    • Phone, email, and chat handling
    • Maintaining confidential customer data Troubleshooting equipment and system issues
    • Processing orders, tracking orders, and assisting with payments.
    • Making recommendations based on extensive product knowledge.
    • Account management
    • Promotion of available products.
    • Fraud investigation and prevention.

    Other skills she possesses consist of events management, CRM management, e-commerce experience, basic real estate principles, lead generation, and data entry.

    She is available to work full-time. Can start immediately. 

    Employment History

    Consultant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2013 to July 2015 (29 Months)

    Duties and Responsibilities:

    • Assisting customers with account-related concerns such as money transfers, disputes, transaction reading, stop payments, checking of balance, tax refund, and direct deposit.
    • Managing incoming calls and customer service inquiries.
    • Maintaining confidential data security for customers.

    Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2015 to June 2016 (10 Months)

    Duties and Responsibilities:

    • Supports customers by providing helpful information, answering questions, and responding to complaints.
    • Troubleshoot equipment and system problems.
    • Processed payments over the phone.

    CSR, Inbound 1 / Email Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2016 to January 2018 (19 Months)

    Duties and Responsibilities:

    • Assisting customers with their business needs such as order tracking, placing orders, returns and cancellations.
    • Promoted available products and services to customers during service, account management, and order calls.
    • Assisting customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.
    • Resolve customers’ business concerns via phone and email.
    • Answer questions about warranties or terms of sale.

    CSR, Inbound 1 / Email and Chat support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2020 to December 2020 (7 Months)

    Duties and Responsibilities:

    • Corresponded with customers to resolve order issues and concerns.  
    • Assisting customers with placing and tracking orders.
    • Processed orders, credits, and returns.
    • Resolve customer concerns via phone, email, and chat.

    Fraud Analyst / Advisor 1, Customer Service

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2021 to August 2022 (15 Months)

    Duties and Responsibilities:

    • Examine customer transactions for fraudulent activity such as account takeover, family fraud, theft, and other similar risks.
    • Maintain the confidentiality of all information gathered during the investigation. Determine existing fraud trends by analyzing accounts and transaction patterns. Offer professional analytical expertise in the areas of fraud prevention and loss control.
    • Keep an eye on real-time queues and identify high-risk transactions in the company's portfolio.
    • Investigates forgery and theft in the context of a customer's account and transactions.

    CSR 1

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2023 to June 2024 (17 Months)

    Duties and Responsibilities:

    • Responding promptly to customer inquiries from Australia and New Zealand.
    • Communicating with customers via phone and email.
    • Assist company administrators in arranging training for workers and assuring that both workers and the company are compliant.
    • Verify worker and company documents, such as insurance, IDs, certificates and licenses.

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Hotel and Restaurant Management

    Graduation Date:

    January 1, 2021

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Email HandlingChat SupportCustomer ServiceFraud Analysis

    INTERMEDIATE ★★

      AS/400 iSeriesShopifyZendeskSalesforce CRM

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 14.19, Upload: 25.35
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.79/hr

    Carlo

    Candidate ID: 440931


    ADVANCED

      WordPress, WooCommerce, Landing Page Design...

    INTERMEDIATE

      Graphic Design, Illustration, PHP, Project Management...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.81 per hour or $USD 936.46 per month

    Full Time: $USD 8.79 per hour or $USD 1523.27 per month

    Remote Staff Recruiter Comments

    Carlo has at least six years of combined experience in web design, development, graphic design, and project management. His diverse skill set, encompassing both technical and creative aspects, demonstrates a comprehensive approach to digital solutions.
    He has a bachelor's degree in Computer Science.
    He has average communication skills with a slight accent.
     
    • He developed and designed websites using CMS platforms like WordPress, Wix, WooCommerce, and others.
    • Managed projects and a team of 18, ensuring client satisfaction and efficient project delivery.
    • Worked in various roles such as Web Developer, Graphic Designer, and Project Manager across different industries, enhancing his versatility.
    • He is proficient in Adobe XD and Figma for mockup designs.
    • Skilled in video editing for marketing and testimonials.
    • Competence in handling multiple CMS and coding platforms.
    • Developed numerous websites from scratch, employing various CMS platforms, highlighting his technical expertise.
    • Designed impactful graphics for marketing and social media, demonstrating his creative abilities.

    Technical Skills
    • Web Development: Proficient in PHP, HTML/HTML5, CSS/CSS3, Javascript, and JQuery, with over six years of practical experience. He can edit plugins and themes. He can convert PSDs to WordPress/HTML/CSS.
    • CMS Platforms: Expertise in WordPress, WooCommerce, Wix, Shopify, and ClickFunnels.
    • Design Tools: Advanced skills in Adobe Photoshop, Illustrator, and InDesign.
    • Email Marketing: Basic skills in email marketing, integrating email campaigns with web and social media strategies.
    • Digital Marketing: Basic knowledge in Email marketing, SEO, and Social Media Marketing

    Carlo is available to start immediately to part-time opportunities.

    Predictive Index Behavioral Profile - Operator
    Cognitive: 180

    Strongest Behavior
    • Drive to protect the company against risk by doing things in general accordance with established standards.
    • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
    • Detail-oriented and helpful; works comfortably as part of a team and often checks work.

    Behavioral Summary
    Carlo has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed  consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Carlo Erano will be pleasant, agreeable, and supportive.  Derives satisfaction from helping others and likes to feel part of a secure team.

     

    Employment History

    Web Graphic Designer / Web Developer / Video Editor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2016 to June 2018 (27 Months)

    Duties and Responsibilities:

    • As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
    • As a Web Developer, I developed a website using a different platform and CMS like WordPress
    • As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
    • As a Project Manager, I handled client conversations, and analyzed all the projects that came from the client before distributing them to my team. I have 18 people with different skills in my team.

    Web Graphic Designer / Web Developer / Video Editor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2018 to September 2023 (63 Months)

    Duties and Responsibilities:

    • As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
    • As a Web Developer, I developed a website using a different platform and CMS like WordPress
    • As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
    • As a Video Editor, I edited the raw video file for the marketing, vlog, and testimonials.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Science

    Graduation Date:

    March 2, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      WordPressWooCommerceLanding Page Design

    INTERMEDIATE ★★

      Graphic Design, IllustrationPHPProject ManagementSEOVideo Editing

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: MSI
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.79/hr

    Carlo

    Candidate ID: 440931


    ADVANCED

      WordPress, WooCommerce, Landing Page Design...

    INTERMEDIATE

      Graphic Design, Illustration, PHP, Project Management...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.81 per hour or $USD 936.46 per month

    Full Time: $USD 8.79 per hour or $USD 1523.27 per month

    Remote Staff Recruiter Comments

    Carlo has at least six years of combined experience in web design, development, graphic design, and project management. His diverse skill set, encompassing both technical and creative aspects, demonstrates a comprehensive approach to digital solutions.
    He has a bachelor's degree in Computer Science.
    He has average communication skills with a slight accent.
     
    • He developed and designed websites using CMS platforms like WordPress, Wix, WooCommerce, and others.
    • Managed projects and a team of 18, ensuring client satisfaction and efficient project delivery.
    • Worked in various roles such as Web Developer, Graphic Designer, and Project Manager across different industries, enhancing his versatility.
    • He is proficient in Adobe XD and Figma for mockup designs.
    • Skilled in video editing for marketing and testimonials.
    • Competence in handling multiple CMS and coding platforms.
    • Developed numerous websites from scratch, employing various CMS platforms, highlighting his technical expertise.
    • Designed impactful graphics for marketing and social media, demonstrating his creative abilities.

    Technical Skills
    • Web Development: Proficient in PHP, HTML/HTML5, CSS/CSS3, Javascript, and JQuery, with over six years of practical experience. He can edit plugins and themes. He can convert PSDs to WordPress/HTML/CSS.
    • CMS Platforms: Expertise in WordPress, WooCommerce, Wix, Shopify, and ClickFunnels.
    • Design Tools: Advanced skills in Adobe Photoshop, Illustrator, and InDesign.
    • Email Marketing: Basic skills in email marketing, integrating email campaigns with web and social media strategies.
    • Digital Marketing: Basic knowledge in Email marketing, SEO, and Social Media Marketing

    Carlo is available to start immediately to part-time opportunities.

    Predictive Index Behavioral Profile - Operator
    Cognitive: 180

    Strongest Behavior
    • Drive to protect the company against risk by doing things in general accordance with established standards.
    • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
    • Detail-oriented and helpful; works comfortably as part of a team and often checks work.

    Behavioral Summary
    Carlo has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed  consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Carlo Erano will be pleasant, agreeable, and supportive.  Derives satisfaction from helping others and likes to feel part of a secure team.

     

    Employment History

    Web Graphic Designer / Web Developer / Video Editor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2016 to June 2018 (27 Months)

    Duties and Responsibilities:

    • As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
    • As a Web Developer, I developed a website using a different platform and CMS like WordPress
    • As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
    • As a Project Manager, I handled client conversations, and analyzed all the projects that came from the client before distributing them to my team. I have 18 people with different skills in my team.

    Web Graphic Designer / Web Developer / Video Editor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2018 to September 2023 (63 Months)

    Duties and Responsibilities:

    • As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
    • As a Web Developer, I developed a website using a different platform and CMS like WordPress
    • As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
    • As a Video Editor, I edited the raw video file for the marketing, vlog, and testimonials.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Science

    Graduation Date:

    March 2, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      WordPressWooCommerceLanding Page Design

    INTERMEDIATE ★★

      Graphic Design, IllustrationPHPProject ManagementSEOVideo Editing

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: MSI
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.80/hr

    Therese

    Candidate ID: 440794


    ADVANCED

      Academic Research, Academic Writing, Administrative Support, Analytical Skills...

    INTERMEDIATE

      Account Management, Ad Design, Administrative Skills, Analytical Review...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.80 per hour or $USD 849.05 per month

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    Therese Angelica “Anj” is a dedicated legal professional with over six years of comprehensive experience in the legal field, encompassing litigation, corporate legal support, real estate law, contract management, and client stakeholder liaison. Her background includes work with both Philippine law firms and global business process outsourcing companies, supporting a diverse range of jurisdictions including Australia, North America, EMEA, and APAC.

    Anj previously worked with Remote Staff in 2022, where she supported an Australian legal firm remotely, gaining hands-on experience with Australian legal documentation and filing systems. 

    Work Experience Summary:

    Senior Paralegal – Local Law Firm (Philippines)

    • Drafted legal pleadings, contracts, demand letters, and company resolutions
    • Handled litigation and corporate accounts including labor disputes, family, real estate, and criminal law
    • Represented corporate retainer clients in labor-related proceedings
    • Managed 30–40 active cases simultaneously

    Paralegal (Remote) – Australian Law Firm (via Remote Staff)

    • Drafted demand letters and legal pleadings
    • Utilized eLodgment, Australia’s digital court filing system
    • Gained insight into Australian legal workflow and court practices

    Contract Management Specialist – Global Tech Operations Center

    • Oversaw end-to-end contract lifecycle management for multinational clients
    • Handled global contracts across North America, LATAM, EMEA, and APAC
    • Liaised with internal legal teams, vendors, and corporate stakeholders
    • Tools used: Salesforce, DocuSign, Lying Hub, Google Workspace, MS Office

    Key Strengths:
    • Solid background in both litigation and corporate law support
    • Familiarity with Australian legal practices, tools, and remote workflows
    • Strong stakeholder communication skills across global regions
    • Highly organized and capable of managing high volumes of cases
    • Comfortable working under pressure and independently
    She can start immediately and is amenable to full-time work arrangements.

    Predictive Index Behavioral Profile - Artisan

    Strongest Behavior
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and awlessly; follows, in a literal way, that execution plan.
    Behavioral Summary

    Therese Angelica is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Therese Angelica plans ahead, double checks, and follows up carefully on decisions and actions.

    • Anj has been working for over 3 years within the Law/Real Estate industries.
    • She has skills/expertise in doing the following:
      • Administrative Assistance
      • Legal Research
      • Drafting Legal documents (e.g. demand letters, affidavits & pleadings)
      • Case Management
      • Contract Reviews
    • Adept in using the following tools/technologies:
      • MS Office Applications
      • MS Teams
      • Google Sheet & Docs
      • Canva (for basic creatives)
    • She is available to start immediately for part-time

    Employment History

    PARALEGAL VIRTUAL ASSISTANT

    Industry:

    Law / Legal

    Employment Period:

    April 2022 to August 2022 (3 Months)

    Duties and Responsibilities:

    • Organizing and maintaining case files, including documents, evidence, and other relevant materials.
    • Reviewing legal documents, summarizing them, and identifying key information.
    • Conducting legal research, finding relevant precedents, and preparing summaries for lawyers.
    • Drafting legal documents such as briefs, pleadings, and correspondence.
    • Assisting with court logistics, including filing documents, preparing briefs to counsel, and taking documents to court.
    • Managing the discovery phase of a case, including interviewing clients and witnesses.
    • Providing administrative support to lawyers and other legal staff. *Communicating with clients and other stakeholders.
    • Depending on the area of litigation, paralegals may also be involved in tasks such as preparing exhibits for depositions or managing complex electronic discovery.

    LITIGATION PARALEGAL

    Industry:

    Property / Real Estate

    Employment Period:

    May 2019 to March 2020 (10 Months)

    Duties and Responsibilities:

    • Provides critical support in litigation cases to ensure effective case management.
    • Prepares a wide range of legal documents, including pleadings, motions, and briefs, with accuracy and attention to detail.
    • Assists counsels with trial preparation by organizing evidence, preparing exhibits, and coordinating witness schedules.
    • Conducts thorough legal research to support case strategies and legal arguments.
    • Monitors case progress and deadlines to ensure timely completion of all tasks.
    • Collaborates with legal teams to develop and implement effective case strategies. *Ensures compliance with all legal requirements and court procedures.

    PARALEGAL

    Industry:

    Law / Legal

    Employment Period:

    July 2020 to October 2023 (39 Months)

    Duties and Responsibilities:

    • Provides advanced legal support and expertise in managing cases.
    • Contributes significantly to the successful resolution of cases while maintaining adherence to deadlines and legal requirements.
    • Manages client files efficiently to ensure all necessary documentation is organized and accessible.
    • Conducts in-depth legal research to support case strategies and legal arguments.
    • Drafts intricate legal documents, including briefs, motions, and contracts, with precision and attention to detail.
    • Supervises junior paralegals, providing guidance and oversight to ensure high-quality work.
    • Oversees discovery procedures, including the collection, review, and production of documents.
    • Prepares witnesses for depositions, ensuring they are well-informed and confident.
    • Actively collaborates with lawyers and clients throughout the legal process to ensure effective communication and case strategy alignment.

    Contract Management Specialist

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    November 2023 to December 2024 (13 Months)

    Duties and Responsibilities:

    • Utilizes extensive experience to manage high-value agreements effectively.
    • Leads the creation, negotiation, and administration of complex contracts within the organization.
    • Ensures all contracts comply with legal requirements and align with business objectives.
    • Implements best practices in contract management to optimize organizational performance.
    • Provides strategic guidance on contract-related matters to senior management.
    • Conducts thorough reviews and assessments of contract terms and conditions.
    • Facilitates smooth communication and collaboration between stakeholders during contract negotiations.
    • Monitors contract performance and addresses any issues or disputes promptly.
    • Continuously updates knowledge on industry trends and legal regulations to maintain compliance and improve contract management processes.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Business Management

    Graduation Date:

    April 12, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Law

    Major:

    Juris Doctor

    Graduation Date:

    July 23, 2024

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Academic Research, Academic Writing, Administrative Support, Analytical Skills, Legal Writing, Paralegal,

    INTERMEDIATE ★★

      Account ManagementAd DesignAdministrative SkillsAnalytical ReviewArticle Submission

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 97.15, Upload: 15.36
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Apple
    • Processor: M3
    • Operating System: MacOS X

    All-inclusive Rate: USD $9.80/hr

    Therese

    Candidate ID: 440794


    ADVANCED

      Academic Research, Academic Writing, Administrative Support, Analytical Skills...

    INTERMEDIATE

      Account Management, Ad Design, Administrative Skills, Analytical Review...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.80 per hour or $USD 849.05 per month

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    Therese Angelica “Anj” is a dedicated legal professional with over six years of comprehensive experience in the legal field, encompassing litigation, corporate legal support, real estate law, contract management, and client stakeholder liaison. Her background includes work with both Philippine law firms and global business process outsourcing companies, supporting a diverse range of jurisdictions including Australia, North America, EMEA, and APAC.

    Anj previously worked with Remote Staff in 2022, where she supported an Australian legal firm remotely, gaining hands-on experience with Australian legal documentation and filing systems. 

    Work Experience Summary:

    Senior Paralegal – Local Law Firm (Philippines)

    • Drafted legal pleadings, contracts, demand letters, and company resolutions
    • Handled litigation and corporate accounts including labor disputes, family, real estate, and criminal law
    • Represented corporate retainer clients in labor-related proceedings
    • Managed 30–40 active cases simultaneously

    Paralegal (Remote) – Australian Law Firm (via Remote Staff)

    • Drafted demand letters and legal pleadings
    • Utilized eLodgment, Australia’s digital court filing system
    • Gained insight into Australian legal workflow and court practices

    Contract Management Specialist – Global Tech Operations Center

    • Oversaw end-to-end contract lifecycle management for multinational clients
    • Handled global contracts across North America, LATAM, EMEA, and APAC
    • Liaised with internal legal teams, vendors, and corporate stakeholders
    • Tools used: Salesforce, DocuSign, Lying Hub, Google Workspace, MS Office

    Key Strengths:
    • Solid background in both litigation and corporate law support
    • Familiarity with Australian legal practices, tools, and remote workflows
    • Strong stakeholder communication skills across global regions
    • Highly organized and capable of managing high volumes of cases
    • Comfortable working under pressure and independently
    She can start immediately and is amenable to full-time work arrangements.

    Predictive Index Behavioral Profile - Artisan

    Strongest Behavior
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and awlessly; follows, in a literal way, that execution plan.
    Behavioral Summary

    Therese Angelica is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Therese Angelica plans ahead, double checks, and follows up carefully on decisions and actions.

    • Anj has been working for over 3 years within the Law/Real Estate industries.
    • She has skills/expertise in doing the following:
      • Administrative Assistance
      • Legal Research
      • Drafting Legal documents (e.g. demand letters, affidavits & pleadings)
      • Case Management
      • Contract Reviews
    • Adept in using the following tools/technologies:
      • MS Office Applications
      • MS Teams
      • Google Sheet & Docs
      • Canva (for basic creatives)
    • She is available to start immediately for part-time

    Employment History

    PARALEGAL VIRTUAL ASSISTANT

    Industry:

    Law / Legal

    Employment Period:

    April 2022 to August 2022 (3 Months)

    Duties and Responsibilities:

    • Organizing and maintaining case files, including documents, evidence, and other relevant materials.
    • Reviewing legal documents, summarizing them, and identifying key information.
    • Conducting legal research, finding relevant precedents, and preparing summaries for lawyers.
    • Drafting legal documents such as briefs, pleadings, and correspondence.
    • Assisting with court logistics, including filing documents, preparing briefs to counsel, and taking documents to court.
    • Managing the discovery phase of a case, including interviewing clients and witnesses.
    • Providing administrative support to lawyers and other legal staff. *Communicating with clients and other stakeholders.
    • Depending on the area of litigation, paralegals may also be involved in tasks such as preparing exhibits for depositions or managing complex electronic discovery.

    LITIGATION PARALEGAL

    Industry:

    Property / Real Estate

    Employment Period:

    May 2019 to March 2020 (10 Months)

    Duties and Responsibilities:

    • Provides critical support in litigation cases to ensure effective case management.
    • Prepares a wide range of legal documents, including pleadings, motions, and briefs, with accuracy and attention to detail.
    • Assists counsels with trial preparation by organizing evidence, preparing exhibits, and coordinating witness schedules.
    • Conducts thorough legal research to support case strategies and legal arguments.
    • Monitors case progress and deadlines to ensure timely completion of all tasks.
    • Collaborates with legal teams to develop and implement effective case strategies. *Ensures compliance with all legal requirements and court procedures.

    PARALEGAL

    Industry:

    Law / Legal

    Employment Period:

    July 2020 to October 2023 (39 Months)

    Duties and Responsibilities:

    • Provides advanced legal support and expertise in managing cases.
    • Contributes significantly to the successful resolution of cases while maintaining adherence to deadlines and legal requirements.
    • Manages client files efficiently to ensure all necessary documentation is organized and accessible.
    • Conducts in-depth legal research to support case strategies and legal arguments.
    • Drafts intricate legal documents, including briefs, motions, and contracts, with precision and attention to detail.
    • Supervises junior paralegals, providing guidance and oversight to ensure high-quality work.
    • Oversees discovery procedures, including the collection, review, and production of documents.
    • Prepares witnesses for depositions, ensuring they are well-informed and confident.
    • Actively collaborates with lawyers and clients throughout the legal process to ensure effective communication and case strategy alignment.

    Contract Management Specialist

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    November 2023 to December 2024 (13 Months)

    Duties and Responsibilities:

    • Utilizes extensive experience to manage high-value agreements effectively.
    • Leads the creation, negotiation, and administration of complex contracts within the organization.
    • Ensures all contracts comply with legal requirements and align with business objectives.
    • Implements best practices in contract management to optimize organizational performance.
    • Provides strategic guidance on contract-related matters to senior management.
    • Conducts thorough reviews and assessments of contract terms and conditions.
    • Facilitates smooth communication and collaboration between stakeholders during contract negotiations.
    • Monitors contract performance and addresses any issues or disputes promptly.
    • Continuously updates knowledge on industry trends and legal regulations to maintain compliance and improve contract management processes.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Business Management

    Graduation Date:

    April 12, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Law

    Major:

    Juris Doctor

    Graduation Date:

    July 23, 2024

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Academic Research, Academic Writing, Administrative Support, Analytical Skills, Legal Writing, Paralegal,

    INTERMEDIATE ★★

      Account ManagementAd DesignAdministrative SkillsAnalytical ReviewArticle Submission

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 97.15, Upload: 15.36
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Apple
    • Processor: M3
    • Operating System: MacOS X

    All-inclusive Rate: USD $7.78/hr

    April

    Candidate ID: 440190


    ADVANCED

      Customer Service, Customer Retention, Organizational Skills, Time Management...

    INTERMEDIATE

      Business Analysis, Lead Generation, Technical Support, Reporting Analysis...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.78 per hour or $USD 674.22 per month

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

    • April started her career as a chat support agent where she did billing inquiries, handling bank statements and other related tasks asked me being a Customer Support Representative. She also did technical support for MS OS, Apple Mac and VoIP
    • She then worked as a biller for an insurance companies based in the US.
    • She worked for a general VA for an e-Commerce account where she did the following:
      • Assisted two different Clients in handling end to end process for order entry thru woo commerce,
        invoicing, inventory, customer support.
      • Contact and follow up clients for Bulk orders and create mock-up designs before approval.
      • Communicate with onshore designers to finalize custom designs.
      • Other administrative tasks such as lead mining, creating sales reports and email management.
    • She also worked with a RE US agency where she was tasked to re-assess the market value of a property. She does Broker's Price Opinion.
    • She is knowledgeable with the following tools:
      • Craigslist
      • ProAgent
      • Listing Booster
      • Trulia
      • Zillow
    • She can start immediately.

    Employment History

    Chat Support Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2012 to January 2013 (12 Months)

    Duties and Responsibilities:

    • Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of me being a Customer Support Representative.
    • Do technical support and are knowledgeable to address issues using current Microso Windows OS and Apple-Mac.
    • Trouble shoots Voice Over Internet Protocol ("VoIP") issues for USA and Canada customers of magic Jack
    • Offer and up sell customer packages for magic Jack products
    • Dispatches local technicians to customer's premises when issues were not fully addressed thru online inquiry.

    Real Estate Virtual Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to June 2015 (15 Months)

    Duties and Responsibilities:

    • Trained to make a re-profiling of real estate assets such as re-assessing the current market value of a property.
    • I do Marketing at Craigslist, ProAgent, Listing Booster, Trulia, Zillow, etc. I also assist on filing documents and contracts for buyers to sign.
    • I do Brokers Price Opinion (BPO and Inspection).
    • I am aware and I deal with Web Sites like SingleSource, VRM, Pyramid, Aspen, Resnet, Equator, HECM, etc.

    Customer Service Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2015 to March 2016 (6 Months)

    Duties and Responsibilities:

    • Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of from me being a Customer Support
    • Assisting Health Insurance benefit concern
    • Outbound calls to providers/Medical Group.
    • Sending out back office reports.

    Health Maintenance Organization Biller

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2016 to June 2017 (13 Months)

    Duties and Responsibilities:

    • Outbound calls to Insurance/Provider relation and gather reports for claims status.
    • Process and address claims issue to have the claim paid accordingly.
    • Send out emails to provider relation and back end reports.

    General Virtual Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2017 to August 2019 (22 Months)

    Duties and Responsibilities:

    • Assisted two different Clients in handling end to end process for order entry thru WooCommerce, invoicing, inventory, customer support.
    • Contact and follow up clients for Bulk orders and create mock-up designs before approval.
    • Communicate with onshore designers to finalize custom designs.
    • Other administrative tasks such as lead mining, creating sales reports and email management.

    Recruitment Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2019 to April 2022 (31 Months)

    Duties and Responsibilities:

    • Source new applicants through Facebook, Linkedin, Kalibr, Bossjobs, Kalibr and other sourcing websites.
    • Screen application and qualify applicants before we move them for initial interviews.
    • Handle Initial assessment by preparing a set of questions to evaluate applicant's behavior and qualification.
    • Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
    • Other administrative tasks such as creating and submitting reports, responding to online inquiries.

    Recruitment Specialist

    Industry:

    Manufacturing / Production

    Employment Period:

    April 2022 to August 2022 (4 Months)

    Duties and Responsibilities:

    • Screen application and qualify applicants before we move them for initial interviews in Asana.
    • Handle Initial assessment by preparing a set of questions to evaluate the applicant’s behavior and qualification.
    • Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
    • Conduct a Background check.
    • Handle Offer call and prepare offer letter & NDAs
    • Execute onboarding
    • Other administrative tasks include creating and submitting reports and responding to online inquiries.

    Recruitment Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2022 to March 2025 (29 Months)

    Duties and Responsibilities:

    • Source and manage Job boards to gather and collect potential applicants.
    • Conduct background checks for endorsed candidates.
    • Setup and facilitate client calls.
    • Ensure all tracker and reports are accurate and updated.
    • Keeps track of the total number of all the applications received across all job boards.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Hospitality Management

    Graduation Date:

    January 1, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Business Studies/Administration/Management

    Major:

    General Education

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Service, Customer Retention, Organizational Skills, Time Management, Interpersonal Skills, Critical Thinking, Email Handling, Phone Support, Research, Recruiting, Data Entry,

    INTERMEDIATE ★★

      Business AnalysisLead GenerationTechnical SupportReporting Analysis

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel Core i3
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.78/hr

    April

    Candidate ID: 440190


    ADVANCED

      Customer Service, Customer Retention, Organizational Skills, Time Management...

    INTERMEDIATE

      Business Analysis, Lead Generation, Technical Support, Reporting Analysis...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.78 per hour or $USD 674.22 per month

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

    • April started her career as a chat support agent where she did billing inquiries, handling bank statements and other related tasks asked me being a Customer Support Representative. She also did technical support for MS OS, Apple Mac and VoIP
    • She then worked as a biller for an insurance companies based in the US.
    • She worked for a general VA for an e-Commerce account where she did the following:
      • Assisted two different Clients in handling end to end process for order entry thru woo commerce,
        invoicing, inventory, customer support.
      • Contact and follow up clients for Bulk orders and create mock-up designs before approval.
      • Communicate with onshore designers to finalize custom designs.
      • Other administrative tasks such as lead mining, creating sales reports and email management.
    • She also worked with a RE US agency where she was tasked to re-assess the market value of a property. She does Broker's Price Opinion.
    • She is knowledgeable with the following tools:
      • Craigslist
      • ProAgent
      • Listing Booster
      • Trulia
      • Zillow
    • She can start immediately.

    Employment History

    Chat Support Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2012 to January 2013 (12 Months)

    Duties and Responsibilities:

    • Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of me being a Customer Support Representative.
    • Do technical support and are knowledgeable to address issues using current Microso Windows OS and Apple-Mac.
    • Trouble shoots Voice Over Internet Protocol ("VoIP") issues for USA and Canada customers of magic Jack
    • Offer and up sell customer packages for magic Jack products
    • Dispatches local technicians to customer's premises when issues were not fully addressed thru online inquiry.

    Real Estate Virtual Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to June 2015 (15 Months)

    Duties and Responsibilities:

    • Trained to make a re-profiling of real estate assets such as re-assessing the current market value of a property.
    • I do Marketing at Craigslist, ProAgent, Listing Booster, Trulia, Zillow, etc. I also assist on filing documents and contracts for buyers to sign.
    • I do Brokers Price Opinion (BPO and Inspection).
    • I am aware and I deal with Web Sites like SingleSource, VRM, Pyramid, Aspen, Resnet, Equator, HECM, etc.

    Customer Service Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2015 to March 2016 (6 Months)

    Duties and Responsibilities:

    • Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of from me being a Customer Support
    • Assisting Health Insurance benefit concern
    • Outbound calls to providers/Medical Group.
    • Sending out back office reports.

    Health Maintenance Organization Biller

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2016 to June 2017 (13 Months)

    Duties and Responsibilities:

    • Outbound calls to Insurance/Provider relation and gather reports for claims status.
    • Process and address claims issue to have the claim paid accordingly.
    • Send out emails to provider relation and back end reports.

    General Virtual Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2017 to August 2019 (22 Months)

    Duties and Responsibilities:

    • Assisted two different Clients in handling end to end process for order entry thru WooCommerce, invoicing, inventory, customer support.
    • Contact and follow up clients for Bulk orders and create mock-up designs before approval.
    • Communicate with onshore designers to finalize custom designs.
    • Other administrative tasks such as lead mining, creating sales reports and email management.

    Recruitment Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2019 to April 2022 (31 Months)

    Duties and Responsibilities:

    • Source new applicants through Facebook, Linkedin, Kalibr, Bossjobs, Kalibr and other sourcing websites.
    • Screen application and qualify applicants before we move them for initial interviews.
    • Handle Initial assessment by preparing a set of questions to evaluate applicant's behavior and qualification.
    • Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
    • Other administrative tasks such as creating and submitting reports, responding to online inquiries.

    Recruitment Specialist

    Industry:

    Manufacturing / Production

    Employment Period:

    April 2022 to August 2022 (4 Months)

    Duties and Responsibilities:

    • Screen application and qualify applicants before we move them for initial interviews in Asana.
    • Handle Initial assessment by preparing a set of questions to evaluate the applicant’s behavior and qualification.
    • Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
    • Conduct a Background check.
    • Handle Offer call and prepare offer letter & NDAs
    • Execute onboarding
    • Other administrative tasks include creating and submitting reports and responding to online inquiries.

    Recruitment Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2022 to March 2025 (29 Months)

    Duties and Responsibilities:

    • Source and manage Job boards to gather and collect potential applicants.
    • Conduct background checks for endorsed candidates.
    • Setup and facilitate client calls.
    • Ensure all tracker and reports are accurate and updated.
    • Keeps track of the total number of all the applications received across all job boards.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Hospitality Management

    Graduation Date:

    January 1, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Business Studies/Administration/Management

    Major:

    General Education

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Service, Customer Retention, Organizational Skills, Time Management, Interpersonal Skills, Critical Thinking, Email Handling, Phone Support, Research, Recruiting, Data Entry,

    INTERMEDIATE ★★

      Business AnalysisLead GenerationTechnical SupportReporting Analysis

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel Core i3
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.80/hr

    Jireh

    Candidate ID: 440115


    ADVANCED

      Design Development...

    INTERMEDIATE

      , Data Entry, , Illustration...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    • Jireh John has a degree in B.S. Information Technology .He has average communication skills with a slight local accent .He has 5 years solid experience with Web Development. He has good skills and experience working with programming languages that include PHP, HTML, HTML5, CSS, CSS3, Javascript and JQuery. He is highly skilled in converting PSDs to Wordpress/HTML/CSS and is proficient in developing responsive sites.
    • As for content management systems he is highly adept with Wordress and has background using Joomla as well.As a Wordpress developer he well-versed in designing, building and customizing websites. His platform of choice for eCommerce is Shopify and is highly knowledgeable in all facets of the program. He also has experience working with Woocommerce, BigCommerce, Elementor and Magento. Aside from being a web developer, he has adequate experience with SEO, SMO, SEM and SMM as well.
    • He is available to work immediately for Part time position.
    Predictive Index Behavioral Profile - Operator 

    Strongest Behavior
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    Behavioral Summary

    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Jireh John has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jireh John will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


     

    Employment History

    Product Lister

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    January 2018 to December 2019 (23 Months)

    Duties and Responsibilities:

    • Create and manage digital ad campaigns to meet company targets.
    • Create and optimize marketing campaigns and strategies for multiple international markets simultaneously.
    • Optimize budgets and spend according to ad performance.
    • Liaise between sales, external partners, US marketing, and the account to effectively execute retailer-specific merchandising and promotional initiatives.
    • Analyze data to determine ways to optimize performance to improve conversion rates, open percentages, and other key metrics.
    • Provide regular performance reports to supervisors.
    • Make recommendations to continually improve performance by analyzing internal results, competitive data, and keeping on top of industry trends.
    • Document clearly defined action steps and recommendations

    None-Voice Call Center Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2015 to January 2016 (12 Months)

    Duties and Responsibilities:

    •  Create and manage digital ad campaigns to meet company targets.
    •  Data Entry
    •  Transcription
    •  Content Writing
    •  Proofreading
    •  Software Development
    •  Web Design
    •  Email/Chat handling
    •  Social Media Marketing
    •  Back Office Tasks
    •  App development
    •  Search Engine Optimization

    Wordpress Developer/Designer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    March 2016 to December 2021 (69 Months)

    Duties and Responsibilities:

    • Leads the DevOps team, a group of internal and contract web developers and UX/UI designers.
    • Performs front-end development - designing, building and customizing company websites using CMS like Wordpress and Joomla as well as Bootstrap framework (Acquired skills: HTML, HTML5, CSS3, CSS, PHP, JQUERY, JAVASCRIPT, MYSQL, WORDPRESS, JOOMLA, XML, AJAX).
    • SuiteCRM administrator - performs standard and basic configuration and administration, troubleshooting, module customizations and API integrations (Web services APIs like REST and SOAP).
    • Liaise with Sales and Marketing team to address operational needs as regards to the CRM.
    • Office exchange administrator - responsible in routine maintenance, user account configuration, handling support and escalations from Operations, and other email management tasks.
    •  Creates technical requirements, use cases for website and mobile development, specification documentation, as well as RFPs for contract development projects (web, mobile, shopping cart and payment systems, and other integrations). Creates wireframes designs, PSD mockups, and custom graphics using Adobe Photoshop and Adobe Illustrator.

    Shopify Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    January 2018 to December 2021 (47 Months)

    Duties and Responsibilities:

    • Ecommerce niche creator or website (Part Timer)
    • Strong knowledge of liquid programming language 
    • Generated custom - tailored Shopify themes and altering pre - existing templates.
    • Act as a Shopify expert, specializing in all facets of the ecommerce platform.
    • Strong hands to Install & Customize new Shopify theme.
    • Clear concept of HTML5, CSS3, Javascript/Jquery.
    • Worked on other ecommerce platform like Magento, Woocommerce, BigCommerce.
    • Installed & customized new Shopify theme

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    January 1, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Design Development

    INTERMEDIATE ★★

      , Data Entry, , Illustration, PHP, Project Management, SEMSEOSocial Media MarketingTranscriptionWeb Design

    Work at Home Capabilities:

    • Internet Bandwidth: 100 Mbps and above
    • Working Environment: Private Room
    • Speed Test Result: Download: 23.13, Upload: 52.77
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: DarkCase
    • Processor: Ryzen 3 3200g
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.80/hr

    Jireh

    Candidate ID: 440115


    ADVANCED

      Design Development...

    INTERMEDIATE

      , Data Entry, , Illustration...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    • Jireh John has a degree in B.S. Information Technology .He has average communication skills with a slight local accent .He has 5 years solid experience with Web Development. He has good skills and experience working with programming languages that include PHP, HTML, HTML5, CSS, CSS3, Javascript and JQuery. He is highly skilled in converting PSDs to Wordpress/HTML/CSS and is proficient in developing responsive sites.
    • As for content management systems he is highly adept with Wordress and has background using Joomla as well.As a Wordpress developer he well-versed in designing, building and customizing websites. His platform of choice for eCommerce is Shopify and is highly knowledgeable in all facets of the program. He also has experience working with Woocommerce, BigCommerce, Elementor and Magento. Aside from being a web developer, he has adequate experience with SEO, SMO, SEM and SMM as well.
    • He is available to work immediately for Part time position.
    Predictive Index Behavioral Profile - Operator 

    Strongest Behavior
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    Behavioral Summary

    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Jireh John has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jireh John will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


     

    Employment History

    Product Lister

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    January 2018 to December 2019 (23 Months)

    Duties and Responsibilities:

    • Create and manage digital ad campaigns to meet company targets.
    • Create and optimize marketing campaigns and strategies for multiple international markets simultaneously.
    • Optimize budgets and spend according to ad performance.
    • Liaise between sales, external partners, US marketing, and the account to effectively execute retailer-specific merchandising and promotional initiatives.
    • Analyze data to determine ways to optimize performance to improve conversion rates, open percentages, and other key metrics.
    • Provide regular performance reports to supervisors.
    • Make recommendations to continually improve performance by analyzing internal results, competitive data, and keeping on top of industry trends.
    • Document clearly defined action steps and recommendations

    None-Voice Call Center Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2015 to January 2016 (12 Months)

    Duties and Responsibilities:

    •  Create and manage digital ad campaigns to meet company targets.
    •  Data Entry
    •  Transcription
    •  Content Writing
    •  Proofreading
    •  Software Development
    •  Web Design
    •  Email/Chat handling
    •  Social Media Marketing
    •  Back Office Tasks
    •  App development
    •  Search Engine Optimization

    Wordpress Developer/Designer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    March 2016 to December 2021 (69 Months)

    Duties and Responsibilities:

    • Leads the DevOps team, a group of internal and contract web developers and UX/UI designers.
    • Performs front-end development - designing, building and customizing company websites using CMS like Wordpress and Joomla as well as Bootstrap framework (Acquired skills: HTML, HTML5, CSS3, CSS, PHP, JQUERY, JAVASCRIPT, MYSQL, WORDPRESS, JOOMLA, XML, AJAX).
    • SuiteCRM administrator - performs standard and basic configuration and administration, troubleshooting, module customizations and API integrations (Web services APIs like REST and SOAP).
    • Liaise with Sales and Marketing team to address operational needs as regards to the CRM.
    • Office exchange administrator - responsible in routine maintenance, user account configuration, handling support and escalations from Operations, and other email management tasks.
    •  Creates technical requirements, use cases for website and mobile development, specification documentation, as well as RFPs for contract development projects (web, mobile, shopping cart and payment systems, and other integrations). Creates wireframes designs, PSD mockups, and custom graphics using Adobe Photoshop and Adobe Illustrator.

    Shopify Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    January 2018 to December 2021 (47 Months)

    Duties and Responsibilities:

    • Ecommerce niche creator or website (Part Timer)
    • Strong knowledge of liquid programming language 
    • Generated custom - tailored Shopify themes and altering pre - existing templates.
    • Act as a Shopify expert, specializing in all facets of the ecommerce platform.
    • Strong hands to Install & Customize new Shopify theme.
    • Clear concept of HTML5, CSS3, Javascript/Jquery.
    • Worked on other ecommerce platform like Magento, Woocommerce, BigCommerce.
    • Installed & customized new Shopify theme

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    January 1, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Design Development

    INTERMEDIATE ★★

      , Data Entry, , Illustration, PHP, Project Management, SEMSEOSocial Media MarketingTranscriptionWeb Design

    Work at Home Capabilities:

    • Internet Bandwidth: 100 Mbps and above
    • Working Environment: Private Room
    • Speed Test Result: Download: 23.13, Upload: 52.77
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: DarkCase
    • Processor: Ryzen 3 3200g
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.78/hr

    Angela

    Candidate ID: 439598


    ADVANCED

      Procurement, Purchasing Management, eCommerce, Administrative Skills...

    INTERMEDIATE

      Video Editing, Customer Service...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.79 per hour or $USD 761.64 per month

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

    • Anj has a bachelor's degree in Tourism Management.
    • She has been working for almost 7 years in the Payment Terminal Services, Real-Estate, E-Commerce, Retail, Digital Marketing and Advertising,  Solar Company, Hospitality and BPO Industries where she supported the following tasks:
      • Purchasing Head
      • Procurement Officer and Supervisor
      • Data Entry Specialist
      • E-commerce Junior Project Manager
      • E-commerce Virtual Assistant/Chat Support
      • Facilities Associate
      • Technical Support
      • Customer Service
      • Phone Support 
      • Administrative tasks
      • Order Processing
      • Creating PO (Purchase Order) and processing Purchase Requisition
    • She is proficient using Google Suites, MS office, Trello and Canva.
    • She considers herself as harworking and dedicated person.
    • She can start ASAP, amendable working any shifts, and open for any full-time or part-time role.
    Predictive Index Profile - Operator

    Strongest Behavior
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    Behavioral Summary

    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Angela Rose has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Angela Rose will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


     

    Employment History

    E-Commerce Customer Service VA

    Industry:

    Retail / Merchandise

    Employment Period:

    August 2020 to March 2021 (6 Months)

    Duties and Responsibilities:

    • Answer emails and chat inquiries on Help Scout.
    • Create and manage tickets on Trello.
    • Source winning products and niches on AliExpress and AdSpy.
    • Edit pictures and GIFs for product listings.
    • Create product funnels and product pages on Shopify.
    • Upload products to Shopify platform.

    Procurement Supervisor/Officer/E-Commerce Customer Service Junior Project Manager

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2021 to January 2022 (6 Months)

    Duties and Responsibilities:

    • Fulfill and validate purchase requests from all departments.
    • Perform strategic sourcing and negotiate with vendors.
    • Process purchase orders and other purchasing documents.
    • Maintain vendor files and documents.
    • Create and manage the team schedule.
    • Coordinate with Finance regarding payment status.
    • Monitor the inventory and maintenance of office equipment.
    • Negotiate pricing and implement effective pricing strategies.
    • Create purchase orders (POs) and process purchase requisitions from employees.
    • Request payments from the finance department for approved quotations and orders.
    • Provide regular instructions to suppliers regarding pricing, procedures, and company branding.
    • Handle order processing and fulfillment from E-commerce and Social Media platforms.
    • Upload and organize products and details on Seller Center platforms.
    • Coordinate packing, booking logistics, and shipments.
    • Source potential leads and maintain relationships with vendors.
    • Present merchant decks to sellers.
    • Deliver excellent customer service to internal stakeholders and external vendors.

    Admin and Purchasing Head

    Industry:

    Others

    Employment Period:

    February 2022 to August 2023 (17 Months)

    Duties and Responsibilities:

    • Fulfilled and validated purchase requests for all departments.
    • Created purchase orders.
    • Conducted strategic sourcing and negotiated with vendors.
    • Processed purchase orders and other purchasing documents.
    • Maintained vendor files and records.
    • Sent Statements of Account (SOA) to merchants and cli

    Medical Virtual Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    March 2024 to June 2024 (2 Months)

    Duties and Responsibilities:

    • Provided patient care, handled phone calls, created phone notes, and managed tasks.
    • Managed correspondence, accounts receivable, and performed billing and coding tasks.
    • Coordinated with various departments to ensure smooth operations.
    • Managed emails and performed a variety of medical administrative tasks.
    • Updated and followed up on orders in Durable Medical Equipment (DME).
    • Plotted and updated the provider's schedule in Dr. Chrono.
    • Served as the executive assistant to the Director of Operations.

    Data Entry Specialist

    Industry:

    Property / Real Estate

    Employment Period:

    April 2022 to January 2023 (9 Months)

    Duties and Responsibilities:

    • Created spreadsheets to track important customer information.
    • Transferred data from hard copies to a digital database.
    • Updated customer information in the database.
    • Organized existing data in spreadsheets.
    • Verified outdated data and made necessary updates to records.
    • Navigated CRM tools such as Ready Mode, Hivemind, Skip Genie, and other appraisal website

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2015 to May 2016 (5 Months)

    Duties and Responsibilities:

    • Provide daily technical support to users of various computer systems.
    • Answer user questions promptly and accurately.
    • Analyze and diagnose system problems.
    • Quickly implement solutions to restore proper system operation.
    • Ensure high-quality service and maintain system performance standards.
    • Document issues and resolutions for future reference.
    • Collaborate with other IT team members to improve support processes.

    Facilities Associate and Customer Service

    Industry:

    Hotel / Hospitality

    Employment Period:

    November 2016 to April 2018 (17 Months)

    Duties and Responsibilities:

    • Welcome clients and guests warmly.
    • Answer incoming calls and emails promptly.
    • Monitor and receive incoming and outgoing documents.
    • Book and manage meeting rooms.
    • Monitor and maintain office supplies and materials.
    • Address facilities concerns efficiently.
    • Organize and release lockers to agents.

    Front Desk Receptionist F&B / Customer Service

    Industry:

    Hotel / Hospitality

    Employment Period:

    July 2016 to November 2016 (4 Months)

    Duties and Responsibilities:

    • Welcome and greet hotel guests warmly.
    • Assist guests to their respective tables and chairs.
    • Manage table reservations efficiently.
    • File and organize important documents.
    • Provide exceptional customer service to ensure guest satisfaction.
    • Handle guest inquiries and resolve any issues promptly.
    • Offer information about hotel services, amenities, and local attractions.
    • Ensure the front desk area is tidy and presentable.
    • Coordinate with other hotel departments to enhance guest experiences.

    Healthcare Virtual Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    March 2023 to October 2025 (31 Months)

    Duties and Responsibilities:

    H andling correspondence, managing accounts receivable, and performing - Patient Care, Phone calls, creating phone notes and managing tasks. - billing and coding tasks. - Coordinating with various departments to ensure smooth operations. - Managing emails and performing various medical administrative tasks. - Updating and following up on orders in DME (Durable Medical Equipment) - Plotting and updating Provider's schedule in Dr. Chrono. - - Executive assistant of Director of Operations.

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Tourism Management

    Graduation Date:

    March 30, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Procurement, Purchasing Management, eCommerce, Administrative Skills, Data Entry,

    INTERMEDIATE ★★

      Video EditingCustomer Service

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16424888280
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: Intel® Core™ i5-9300H CPU @ 2.40 GHz 2.40 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.78/hr

    Angela

    Candidate ID: 439598


    ADVANCED

      Procurement, Purchasing Management, eCommerce, Administrative Skills...

    INTERMEDIATE

      Video Editing, Customer Service...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.79 per hour or $USD 761.64 per month

    Full Time: $USD 7.78 per hour or $USD 1348.45 per month

    Remote Staff Recruiter Comments

    • Anj has a bachelor's degree in Tourism Management.
    • She has been working for almost 7 years in the Payment Terminal Services, Real-Estate, E-Commerce, Retail, Digital Marketing and Advertising,  Solar Company, Hospitality and BPO Industries where she supported the following tasks:
      • Purchasing Head
      • Procurement Officer and Supervisor
      • Data Entry Specialist
      • E-commerce Junior Project Manager
      • E-commerce Virtual Assistant/Chat Support
      • Facilities Associate
      • Technical Support
      • Customer Service
      • Phone Support 
      • Administrative tasks
      • Order Processing
      • Creating PO (Purchase Order) and processing Purchase Requisition
    • She is proficient using Google Suites, MS office, Trello and Canva.
    • She considers herself as harworking and dedicated person.
    • She can start ASAP, amendable working any shifts, and open for any full-time or part-time role.
    Predictive Index Profile - Operator

    Strongest Behavior
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    Behavioral Summary

    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Angela Rose has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Angela Rose will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


     

    Employment History

    E-Commerce Customer Service VA

    Industry:

    Retail / Merchandise

    Employment Period:

    August 2020 to March 2021 (6 Months)

    Duties and Responsibilities:

    • Answer emails and chat inquiries on Help Scout.
    • Create and manage tickets on Trello.
    • Source winning products and niches on AliExpress and AdSpy.
    • Edit pictures and GIFs for product listings.
    • Create product funnels and product pages on Shopify.
    • Upload products to Shopify platform.

    Procurement Supervisor/Officer/E-Commerce Customer Service Junior Project Manager

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2021 to January 2022 (6 Months)

    Duties and Responsibilities:

    • Fulfill and validate purchase requests from all departments.
    • Perform strategic sourcing and negotiate with vendors.
    • Process purchase orders and other purchasing documents.
    • Maintain vendor files and documents.
    • Create and manage the team schedule.
    • Coordinate with Finance regarding payment status.
    • Monitor the inventory and maintenance of office equipment.
    • Negotiate pricing and implement effective pricing strategies.
    • Create purchase orders (POs) and process purchase requisitions from employees.
    • Request payments from the finance department for approved quotations and orders.
    • Provide regular instructions to suppliers regarding pricing, procedures, and company branding.
    • Handle order processing and fulfillment from E-commerce and Social Media platforms.
    • Upload and organize products and details on Seller Center platforms.
    • Coordinate packing, booking logistics, and shipments.
    • Source potential leads and maintain relationships with vendors.
    • Present merchant decks to sellers.
    • Deliver excellent customer service to internal stakeholders and external vendors.

    Admin and Purchasing Head

    Industry:

    Others

    Employment Period:

    February 2022 to August 2023 (17 Months)

    Duties and Responsibilities:

    • Fulfilled and validated purchase requests for all departments.
    • Created purchase orders.
    • Conducted strategic sourcing and negotiated with vendors.
    • Processed purchase orders and other purchasing documents.
    • Maintained vendor files and records.
    • Sent Statements of Account (SOA) to merchants and cli

    Medical Virtual Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    March 2024 to June 2024 (2 Months)

    Duties and Responsibilities:

    • Provided patient care, handled phone calls, created phone notes, and managed tasks.
    • Managed correspondence, accounts receivable, and performed billing and coding tasks.
    • Coordinated with various departments to ensure smooth operations.
    • Managed emails and performed a variety of medical administrative tasks.
    • Updated and followed up on orders in Durable Medical Equipment (DME).
    • Plotted and updated the provider's schedule in Dr. Chrono.
    • Served as the executive assistant to the Director of Operations.

    Data Entry Specialist

    Industry:

    Property / Real Estate

    Employment Period:

    April 2022 to January 2023 (9 Months)

    Duties and Responsibilities:

    • Created spreadsheets to track important customer information.
    • Transferred data from hard copies to a digital database.
    • Updated customer information in the database.
    • Organized existing data in spreadsheets.
    • Verified outdated data and made necessary updates to records.
    • Navigated CRM tools such as Ready Mode, Hivemind, Skip Genie, and other appraisal website

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2015 to May 2016 (5 Months)

    Duties and Responsibilities:

    • Provide daily technical support to users of various computer systems.
    • Answer user questions promptly and accurately.
    • Analyze and diagnose system problems.
    • Quickly implement solutions to restore proper system operation.
    • Ensure high-quality service and maintain system performance standards.
    • Document issues and resolutions for future reference.
    • Collaborate with other IT team members to improve support processes.

    Facilities Associate and Customer Service

    Industry:

    Hotel / Hospitality

    Employment Period:

    November 2016 to April 2018 (17 Months)

    Duties and Responsibilities:

    • Welcome clients and guests warmly.
    • Answer incoming calls and emails promptly.
    • Monitor and receive incoming and outgoing documents.
    • Book and manage meeting rooms.
    • Monitor and maintain office supplies and materials.
    • Address facilities concerns efficiently.
    • Organize and release lockers to agents.

    Front Desk Receptionist F&B / Customer Service

    Industry:

    Hotel / Hospitality

    Employment Period:

    July 2016 to November 2016 (4 Months)

    Duties and Responsibilities:

    • Welcome and greet hotel guests warmly.
    • Assist guests to their respective tables and chairs.
    • Manage table reservations efficiently.
    • File and organize important documents.
    • Provide exceptional customer service to ensure guest satisfaction.
    • Handle guest inquiries and resolve any issues promptly.
    • Offer information about hotel services, amenities, and local attractions.
    • Ensure the front desk area is tidy and presentable.
    • Coordinate with other hotel departments to enhance guest experiences.

    Healthcare Virtual Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    March 2023 to October 2025 (31 Months)

    Duties and Responsibilities:

    H andling correspondence, managing accounts receivable, and performing - Patient Care, Phone calls, creating phone notes and managing tasks. - billing and coding tasks. - Coordinating with various departments to ensure smooth operations. - Managing emails and performing various medical administrative tasks. - Updating and following up on orders in DME (Durable Medical Equipment) - Plotting and updating Provider's schedule in Dr. Chrono. - - Executive assistant of Director of Operations.

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Tourism Management

    Graduation Date:

    March 30, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Procurement, Purchasing Management, eCommerce, Administrative Skills, Data Entry,

    INTERMEDIATE ★★

      Video EditingCustomer Service

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16424888280
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: Intel® Core™ i5-9300H CPU @ 2.40 GHz 2.40 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.29/hr

    Mely

    Candidate ID: 439529


    ADVANCED

      Data Entry, Administration, Administrative Skills, Digital Marketing...

    INTERMEDIATE

      Bookkeeping, Data Entry, Digital Marketing, Graphic Design...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.19 per hour or $USD 796.60 per month

    Full Time: $USD 9.29 per hour or $USD 1610.69 per month

    Remote Staff Recruiter Comments

    • Mely started her career as an Area Manager where she manages cash flow projection, bookkeeping, and bank reconciliation. She then became a Finance Officer.
    • Currently, she is focused on Digital Marketing where she has equipped herself with the following tasks:
      • graphic designing
      • blog posting
      • e-commerce (Shopify) management
      • social media management
      • creation of landing pages
      • email automation
      • admin tasks - data entry, email management, transcription
    • She is proficient with the following tools:
      • Google Suite
      • Slack
      • Basecamp
      • Calendly
      • Wordpress
      • Mailchimp
      • Clickfunnels
      • MS Office
      • Shopify
      • Gmeet
      • Canva
    • She is ready to start immediately.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors:
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    Behavioral Summary: 

    Mely Grace is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mely Grace , who takes responsibilities very seriously.


     

    Employment History

    Finance officer

    Industry:

    Employment Period:

    February 2021 to September 2021 (7 Months)

    Duties and Responsibilities:

    • Manage Cash Flow Projection
    • Bookkeeping
    • Bank reconciliation
    • Expense Analysis
    • Keeping documents in order and email management

    Community Manager-VA

    Industry:

    Employment Period:

    June 2022 to March 2023 (9 Months)

    Duties and Responsibilities:

    • Manage social media platforms [FB, Instagram, Youtube and LinkedIn]
    • Content creation for social media, blog posting and update CRM.
    • Community engagement, graphic design for banners and logos, and video editing for reels.

    Area Manager

    Industry:

    Banking / Financial Services

    Employment Period:

    May 2006 to March 2018 (142 Months)

    Duties and Responsibilities:

    • Responsible for staff management, office management, fund management, auditing, checking of documents and staff recruitment, staff assessment, and other related administrative work.
    • Works closely with staff and clients in operation. 

    Digital Marketing Virtual Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    November 2020 to May 2025 (54 Months)

    Duties and Responsibilities:

    • Responsible for building a website/web design, website management, Graphic design, Blog posting, and E-commerce management.
    • Responsible for online portal courses, landing pages, and email automation.
    • Responsible for online portal courses, landing pages, Video editing, graphic designing, and email marketing campaigns.
    • Content creation for Social media, social media posting on all platforms, and community engagement.

    Digital Marketing VA

    Industry:

    Others

    Employment Period:

    March 2023 to September 2023 (6 Months)

    Duties and Responsibilities:

    March 2023 - present
    • Building online courses for Med Spa, Website, landing pages, course structure & organizing pages.
    • Marketing promotion, graphic design, lead generation, integration, and automation.
    • SEO optimization

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Education

    Graduation Date:

    March 1, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Agriculture/Aquaculture/Forestry

    Major:

    Agriculture

    Graduation Date:

    March 1, 2005

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Data Entry, Administration, Administrative Skills, Digital Marketing, Graphic Design, Video Editing, Shopify, Social Media Management, Content Management,

    INTERMEDIATE ★★

      Bookkeeping, Data Entry, Digital Marketing, Graphic Design, Transcription, Video Editing, Web DesignSocial Media MarketingContent curationContent strategyVideo Production

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16078758562
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: corei3
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.29/hr

    Mely

    Candidate ID: 439529


    ADVANCED

      Data Entry, Administration, Administrative Skills, Digital Marketing...

    INTERMEDIATE

      Bookkeeping, Data Entry, Digital Marketing, Graphic Design...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.19 per hour or $USD 796.60 per month

    Full Time: $USD 9.29 per hour or $USD 1610.69 per month

    Remote Staff Recruiter Comments

    • Mely started her career as an Area Manager where she manages cash flow projection, bookkeeping, and bank reconciliation. She then became a Finance Officer.
    • Currently, she is focused on Digital Marketing where she has equipped herself with the following tasks:
      • graphic designing
      • blog posting
      • e-commerce (Shopify) management
      • social media management
      • creation of landing pages
      • email automation
      • admin tasks - data entry, email management, transcription
    • She is proficient with the following tools:
      • Google Suite
      • Slack
      • Basecamp
      • Calendly
      • Wordpress
      • Mailchimp
      • Clickfunnels
      • MS Office
      • Shopify
      • Gmeet
      • Canva
    • She is ready to start immediately.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors:
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    Behavioral Summary: 

    Mely Grace is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mely Grace , who takes responsibilities very seriously.


     

    Employment History

    Finance officer

    Industry:

    Employment Period:

    February 2021 to September 2021 (7 Months)

    Duties and Responsibilities:

    • Manage Cash Flow Projection
    • Bookkeeping
    • Bank reconciliation
    • Expense Analysis
    • Keeping documents in order and email management

    Community Manager-VA

    Industry:

    Employment Period:

    June 2022 to March 2023 (9 Months)

    Duties and Responsibilities:

    • Manage social media platforms [FB, Instagram, Youtube and LinkedIn]
    • Content creation for social media, blog posting and update CRM.
    • Community engagement, graphic design for banners and logos, and video editing for reels.

    Area Manager

    Industry:

    Banking / Financial Services

    Employment Period:

    May 2006 to March 2018 (142 Months)

    Duties and Responsibilities:

    • Responsible for staff management, office management, fund management, auditing, checking of documents and staff recruitment, staff assessment, and other related administrative work.
    • Works closely with staff and clients in operation. 

    Digital Marketing Virtual Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    November 2020 to May 2025 (54 Months)

    Duties and Responsibilities:

    • Responsible for building a website/web design, website management, Graphic design, Blog posting, and E-commerce management.
    • Responsible for online portal courses, landing pages, and email automation.
    • Responsible for online portal courses, landing pages, Video editing, graphic designing, and email marketing campaigns.
    • Content creation for Social media, social media posting on all platforms, and community engagement.

    Digital Marketing VA

    Industry:

    Others

    Employment Period:

    March 2023 to September 2023 (6 Months)

    Duties and Responsibilities:

    March 2023 - present
    • Building online courses for Med Spa, Website, landing pages, course structure & organizing pages.
    • Marketing promotion, graphic design, lead generation, integration, and automation.
    • SEO optimization

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Education

    Graduation Date:

    March 1, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Agriculture/Aquaculture/Forestry

    Major:

    Agriculture

    Graduation Date:

    March 1, 2005

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Data Entry, Administration, Administrative Skills, Digital Marketing, Graphic Design, Video Editing, Shopify, Social Media Management, Content Management,

    INTERMEDIATE ★★

      Bookkeeping, Data Entry, Digital Marketing, Graphic Design, Transcription, Video Editing, Web DesignSocial Media MarketingContent curationContent strategyVideo Production

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16078758562
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: corei3
    • Operating System: Windows 10

    All-inclusive Rate: USD $6.27/hr

    Patty

    Candidate ID: 439200


    ADVANCED

      Email management...

    INTERMEDIATE

      Phone Support, Chat Support, Email management...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 6.27 per hour or $USD 1086.21 per month

    Remote Staff Recruiter Comments

    • Patty has worked for 8+ years in the BPO industry for customer-centric rols. She was a Telemarketer, Technical Support Representative, Customer Service Representative, Process Executive, Appointment Setter, and recently, Sales Advisor.
    • She has handled clients in Aus, New Zealand & UK.
    • She has extensive exposure to the following:
      • Customer Service - phone, email, and chat
      • Appointment Setting
      • Sales - Inbound and Outbound
      • Customer Satisfaction
      • Technical Support
      • Email Management
    • She is adept is using tools and applications like:
      • CRM
      • Microsoft Office 
      • Google App
      • Slack
      •  Podio
      • Calltools
      • Vici Dial
      • Oracle
      •  Citrix
    • She can start immediately.
    Predictive Index Behavioral Profile- Guardian

    Strongest Behaviors
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.


    Behavioral Summary

    A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Patty Ann will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

    Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


    Employment History

    Appointment Setter

    Industry:

    Consumer Products / FMCG

    Employment Period:

    May 2022 to July 2022 (2 Months)

    Duties and Responsibilities:

    • Proactively contacted prospective clients to schedule appointments for solar estimates, effectively communicating the benefits of the service.
    • Identified and qualified potential clients through targeted phone outreach.
    • Accurately recorded appointment details, including time and date, in the system to ensure smooth scheduling and follow-up.

    Outbound Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2017 to February 2018 (4 Months)

    Duties and Responsibilities:

    • Conducted outbound calls to customers, encouraging them to schedule their annual wellness visits and explaining the benefits.
    • Efficiently set and recorded appointment details in the system, ensuring accurate scheduling and follow-up.
    • Followed provided scripts and talking points meticulously to maintain consistency and quality in all customer interactions.

    Process Executive

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2018 to July 2019 (16 Months)

    Duties and Responsibilities:

    • Consulted with members regarding their pharmacy coverage, providing clear and detailed information.
    • Responded to telephone inquiries, delivering high-quality service to customers seeking information about product availability.
    • Addressed customer service inquiries promptly and accurately, ensuring a positive customer experience

    D2TS Associate

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2019 to November 2021 (26 Months)

    Duties and Responsibilities:

    • Handled approximately 80-100 customer contacts per day, addressing and resolving a variety of technical issues.
    • Developed a comprehensive understanding of all company products and services to provide quick and efficient customer support.
    • Collaborated with upper management to implement changes aimed at improving customer satisfaction and operational efficiency.
    • Maintained detailed and accurate records of customer interactions and solutions provided.
    • Provided feedback and suggestions to enhance service processes and customer experience.

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2015 to September 2017 (23 Months)

    Duties and Responsibilities:

    • Provided technical support for internet connectivity issues, addressing customer concerns and troubleshooting problems.
    • Assisted customers with a wide range of company products and services, ensuring their technical needs were met.
    • Handled incoming phone calls from customers, delivering efficient and effective solutions to their technical issues.
    • Built and maintained customer loyalty by conducting follow-up calls to ensure resolved issues and customer satisfaction.
    • Documented customer interactions and technical solutions in the system for future reference and support.

    Sales Advisor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2022 to February 2024 (19 Months)

    Duties and Responsibilities:

    • Delivered exceptional customer support in a retail environment, addressing a wide range of customer needs and concerns.
    • Provided personalized product recommendations to customers, effectively persuading them to make purchases.
    • Engaged with customers through phone calls, answering inquiries, resolving issues, and enhancing their overall experience, while driving sales growth.

    Telemarketer

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2014 to April 2015 (10 Months)

    Duties and Responsibilities:

    • Successfully persuaded clients to apply for the bank’s credit card by effectively communicating its benefits.
    • Diligently monitored daily progress and maintained detailed profiles of prospects, including the frequency of contact.
    • Consistently made over 60 outbound cold calls each day, successfully setting up applications for numerous clients.

    Customer Service Representative

    Industry:

    Arts / Design / Fashion

    Employment Period:

    July 2024 to October 2024 (2 Months)

    Duties and Responsibilities:

    Handles customer inquiries and sales through email. Manages customer interactions on Shopify. Uses Helpdesk tools such as Re-amaze to resolve customer issues.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Business

    Graduation Date:

    April 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Email management

    INTERMEDIATE ★★

      Phone SupportChat SupportEmail management

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://fast.com/
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: BenQ
    • Processor: Ryzen 3
    • Operating System: Windows 10

    All-inclusive Rate: USD $6.27/hr

    Patty

    Candidate ID: 439200


    ADVANCED

      Email management...

    INTERMEDIATE

      Phone Support, Chat Support, Email management...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 6.27 per hour or $USD 1086.21 per month

    Remote Staff Recruiter Comments

    • Patty has worked for 8+ years in the BPO industry for customer-centric rols. She was a Telemarketer, Technical Support Representative, Customer Service Representative, Process Executive, Appointment Setter, and recently, Sales Advisor.
    • She has handled clients in Aus, New Zealand & UK.
    • She has extensive exposure to the following:
      • Customer Service - phone, email, and chat
      • Appointment Setting
      • Sales - Inbound and Outbound
      • Customer Satisfaction
      • Technical Support
      • Email Management
    • She is adept is using tools and applications like:
      • CRM
      • Microsoft Office 
      • Google App
      • Slack
      •  Podio
      • Calltools
      • Vici Dial
      • Oracle
      •  Citrix
    • She can start immediately.
    Predictive Index Behavioral Profile- Guardian

    Strongest Behaviors
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.


    Behavioral Summary

    A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Patty Ann will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

    Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


    Employment History

    Appointment Setter

    Industry:

    Consumer Products / FMCG

    Employment Period:

    May 2022 to July 2022 (2 Months)

    Duties and Responsibilities:

    • Proactively contacted prospective clients to schedule appointments for solar estimates, effectively communicating the benefits of the service.
    • Identified and qualified potential clients through targeted phone outreach.
    • Accurately recorded appointment details, including time and date, in the system to ensure smooth scheduling and follow-up.

    Outbound Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2017 to February 2018 (4 Months)

    Duties and Responsibilities:

    • Conducted outbound calls to customers, encouraging them to schedule their annual wellness visits and explaining the benefits.
    • Efficiently set and recorded appointment details in the system, ensuring accurate scheduling and follow-up.
    • Followed provided scripts and talking points meticulously to maintain consistency and quality in all customer interactions.

    Process Executive

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2018 to July 2019 (16 Months)

    Duties and Responsibilities:

    • Consulted with members regarding their pharmacy coverage, providing clear and detailed information.
    • Responded to telephone inquiries, delivering high-quality service to customers seeking information about product availability.
    • Addressed customer service inquiries promptly and accurately, ensuring a positive customer experience

    D2TS Associate

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2019 to November 2021 (26 Months)

    Duties and Responsibilities:

    • Handled approximately 80-100 customer contacts per day, addressing and resolving a variety of technical issues.
    • Developed a comprehensive understanding of all company products and services to provide quick and efficient customer support.
    • Collaborated with upper management to implement changes aimed at improving customer satisfaction and operational efficiency.
    • Maintained detailed and accurate records of customer interactions and solutions provided.
    • Provided feedback and suggestions to enhance service processes and customer experience.

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2015 to September 2017 (23 Months)

    Duties and Responsibilities:

    • Provided technical support for internet connectivity issues, addressing customer concerns and troubleshooting problems.
    • Assisted customers with a wide range of company products and services, ensuring their technical needs were met.
    • Handled incoming phone calls from customers, delivering efficient and effective solutions to their technical issues.
    • Built and maintained customer loyalty by conducting follow-up calls to ensure resolved issues and customer satisfaction.
    • Documented customer interactions and technical solutions in the system for future reference and support.

    Sales Advisor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2022 to February 2024 (19 Months)

    Duties and Responsibilities:

    • Delivered exceptional customer support in a retail environment, addressing a wide range of customer needs and concerns.
    • Provided personalized product recommendations to customers, effectively persuading them to make purchases.
    • Engaged with customers through phone calls, answering inquiries, resolving issues, and enhancing their overall experience, while driving sales growth.

    Telemarketer

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2014 to April 2015 (10 Months)

    Duties and Responsibilities:

    • Successfully persuaded clients to apply for the bank’s credit card by effectively communicating its benefits.
    • Diligently monitored daily progress and maintained detailed profiles of prospects, including the frequency of contact.
    • Consistently made over 60 outbound cold calls each day, successfully setting up applications for numerous clients.

    Customer Service Representative

    Industry:

    Arts / Design / Fashion

    Employment Period:

    July 2024 to October 2024 (2 Months)

    Duties and Responsibilities:

    Handles customer inquiries and sales through email. Manages customer interactions on Shopify. Uses Helpdesk tools such as Re-amaze to resolve customer issues.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Business

    Graduation Date:

    April 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Email management

    INTERMEDIATE ★★

      Phone SupportChat SupportEmail management

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://fast.com/
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: BenQ
    • Processor: Ryzen 3
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.18/hr

    Alyne

    Candidate ID: 439196


    ADVANCED

      Accounting, Executive Assistance, Administrative Skills...

    INTERMEDIATE

      Bookkeeping, Accounting, Accounting Reconciliation, Accounts Payable Management...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Eastern Standard Time US Pacific Standard Time US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.18 per hour or $USD 709.19 per month

    Full Time: $USD 8.18 per hour or $USD 1418.38 per month

    Remote Staff Recruiter Comments

    • Alyne has been working since 2014 and handled roles such as Accounting clerk (Payroll), Executive Assistant to the CEO, Virtual Assistant, and Bookkeeper within accounting, retail, furnishing, and BPO industries.
    • She honed her skills in:
      • Accounting & Bookkeeping
      • Payroll
      • Invoices
      • Accounting Receivables
      • Accounting Payables 
      • Sales report preparation
      • Reconciliations
    • She is well-versed with software and tools such as MS Word, MS Excel, Google Workspace , Calendar and Slides, QuickBooks, Google Meet, Slack, Skype, SAP Hana, and Xero.
    • She is amenable to start immediately.
    Predictive Index Behavioral Profile - Persuader

    Strongest Behaviors
    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality. Impatient with routines.
    Behavioral Summary

    Alyne Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

    Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


    Employment History

    Accounting Clerk (Accounts Payable)

    Industry:

    Healthcare / Medical

    Employment Period:

    June 2014 to September 2014 (3 Months)

    Duties and Responsibilities:

    • Releasing of checks to suppliers
    • Counter checking receipt for payable
    • Prepares payable summary and checks

    Accounting Clerk (Payroll)

    Industry:

    Manufacturing / Production

    Employment Period:

    November 2014 to November 2015 (12 Months)

    Duties and Responsibilities:

    • Generates attendance of employees
    • Prepares pay slips
    • Encode salaries of each employee thru online banking
    • Checking in and out of employees

    Accounting Staff (Accounts Receivable) and Executive Assistant to the CEO

    Industry:

    Retail / Merchandise

    Employment Period:

    December 2015 to January 2022 (73 Months)

    Duties and Responsibilities:

    Accounting Assistant
    • Prepares Monthly Sales Report
    • Prepares Statement of Account and AR Master list
    • Doing the AR Procedures for collection
    • Conduct a monthly collection of customers through phone call (overdue accounts)
    • Sorting and filing receipts
    • Counter checking prices on the receipts
    • Filing important document of customers
    Executive Assistant to the CEO
    • Scheduling appointments and meetings
    • Preparing documents for meetings and business trips
    • Word processing, creating spreadsheets and presentations
    • Arrange international and domestic travel (land trips, flights and hotels)
    • Handle sensitive/confidential information requiring a high level of discretion
    • Manage expenses and liquidation of receipts
    • Arrange and reserve conference rooms, catering and audio visuals for meetings.
    • Maintain contact details (business and personal contacts)
    • Personal Household Management such as travel arrangement, deliveries and assist in event planning
    • Making online orders
    • Other miscellaneous tasks

    Virtual Assistant/ Bookkeeper

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2021 to November 2022 (15 Months)

    Duties and Responsibilities:

    Bookkeeper
    • Prepares Sales Report
    • Invoices and Payment entries
    • Posting expenses
    • Manage customer’s data
    • Follow-up payment for posting
    • Reconciliations
    • Accrual for Customer Visits
    Virtual Assistant
    • Appointment setting (Manually setting to Google Calendar)
    • Work on Online Presence
    • Social Media Management
    • Calendar and Email Management
    • Making layout for Send out cards (Birthdays, Holidays, etc.)
    • Miscellanous tasks (Personal household management, travel arrangements, online orders)
    • Video and Audio editing for Podcast

    Education History

    Field of Study:

    Commerce

    Major:

    Management Accounting

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      AccountingExecutive AssistanceAdministrative Skills

    INTERMEDIATE ★★

      BookkeepingAccountingAccounting ReconciliationAccounts Payable Management

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/13399313734
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ACER
    • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.18/hr

    Alyne

    Candidate ID: 439196


    ADVANCED

      Accounting, Executive Assistance, Administrative Skills...

    INTERMEDIATE

      Bookkeeping, Accounting, Accounting Reconciliation, Accounts Payable Management...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Eastern Standard Time US Pacific Standard Time US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.18 per hour or $USD 709.19 per month

    Full Time: $USD 8.18 per hour or $USD 1418.38 per month

    Remote Staff Recruiter Comments

    • Alyne has been working since 2014 and handled roles such as Accounting clerk (Payroll), Executive Assistant to the CEO, Virtual Assistant, and Bookkeeper within accounting, retail, furnishing, and BPO industries.
    • She honed her skills in:
      • Accounting & Bookkeeping
      • Payroll
      • Invoices
      • Accounting Receivables
      • Accounting Payables 
      • Sales report preparation
      • Reconciliations
    • She is well-versed with software and tools such as MS Word, MS Excel, Google Workspace , Calendar and Slides, QuickBooks, Google Meet, Slack, Skype, SAP Hana, and Xero.
    • She is amenable to start immediately.
    Predictive Index Behavioral Profile - Persuader

    Strongest Behaviors
    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality. Impatient with routines.
    Behavioral Summary

    Alyne Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

    Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


    Employment History

    Accounting Clerk (Accounts Payable)

    Industry:

    Healthcare / Medical

    Employment Period:

    June 2014 to September 2014 (3 Months)

    Duties and Responsibilities:

    • Releasing of checks to suppliers
    • Counter checking receipt for payable
    • Prepares payable summary and checks

    Accounting Clerk (Payroll)

    Industry:

    Manufacturing / Production

    Employment Period:

    November 2014 to November 2015 (12 Months)

    Duties and Responsibilities:

    • Generates attendance of employees
    • Prepares pay slips
    • Encode salaries of each employee thru online banking
    • Checking in and out of employees

    Accounting Staff (Accounts Receivable) and Executive Assistant to the CEO

    Industry:

    Retail / Merchandise

    Employment Period:

    December 2015 to January 2022 (73 Months)

    Duties and Responsibilities:

    Accounting Assistant
    • Prepares Monthly Sales Report
    • Prepares Statement of Account and AR Master list
    • Doing the AR Procedures for collection
    • Conduct a monthly collection of customers through phone call (overdue accounts)
    • Sorting and filing receipts
    • Counter checking prices on the receipts
    • Filing important document of customers
    Executive Assistant to the CEO
    • Scheduling appointments and meetings
    • Preparing documents for meetings and business trips
    • Word processing, creating spreadsheets and presentations
    • Arrange international and domestic travel (land trips, flights and hotels)
    • Handle sensitive/confidential information requiring a high level of discretion
    • Manage expenses and liquidation of receipts
    • Arrange and reserve conference rooms, catering and audio visuals for meetings.
    • Maintain contact details (business and personal contacts)
    • Personal Household Management such as travel arrangement, deliveries and assist in event planning
    • Making online orders
    • Other miscellaneous tasks

    Virtual Assistant/ Bookkeeper

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2021 to November 2022 (15 Months)

    Duties and Responsibilities:

    Bookkeeper
    • Prepares Sales Report
    • Invoices and Payment entries
    • Posting expenses
    • Manage customer’s data
    • Follow-up payment for posting
    • Reconciliations
    • Accrual for Customer Visits
    Virtual Assistant
    • Appointment setting (Manually setting to Google Calendar)
    • Work on Online Presence
    • Social Media Management
    • Calendar and Email Management
    • Making layout for Send out cards (Birthdays, Holidays, etc.)
    • Miscellanous tasks (Personal household management, travel arrangements, online orders)
    • Video and Audio editing for Podcast

    Education History

    Field of Study:

    Commerce

    Major:

    Management Accounting

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      AccountingExecutive AssistanceAdministrative Skills

    INTERMEDIATE ★★

      BookkeepingAccountingAccounting ReconciliationAccounts Payable Management

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/13399313734
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ACER
    • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.80/hr

    Roxanne

    Candidate ID: 439180


    ADVANCED

      Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales...

    INTERMEDIATE

      Technical Support, Lead Generation, B2B Marketing...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    Roxanne (Roxy) is an experienced customer service and outbound sales professional with a strong background in handling inbound and outbound calls, lead qualification, CRM management, and customer follow-ups. She has five years of experience in the BPO industry, handling customer service for companies in the U.S. and New Zealand. Additionally, she has worked remotely for HR software and digital marketing agencies, focusing on outbound sales and appointment setting.
    • She demonstrates strong communication skills, adaptability, and a strategic approach to lead qualification and customer engagement. Roxy is comfortable with a remote work setup, time-tracking tools, and an independent contractor arrangement.
    • Handled inbound and outbound calls for a U.S.-based fast-food company.
    • Worked remotely for an HR software company in Texas, conducting cold calls and CRM updates.
    • Outbound sales experience for digital marketing agencies in Australia and the U.S., qualifying leads and booking meetings with CEOs or sales specialists.
    • Experience in handling email follow-ups, newsletters, and blog posts as part of marketing support.
    • Prepares by reviewing customer notes before calls to provide tailored solutions.
    Predictive Index Behavioral Profile - Maverick

    Strongest Behaviors
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    Behavioral Summary

    Roxy is very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

    Their drive is directed at getting the important things done. Competitive, ambitious and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. They talk briskly, with assurance and conviction and are a stimulating influence on others, while being direct, determined and flexible.


    Employment History

    Techncal Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2016 to June 2017 (14 Months)

    Duties and Responsibilities:

    • Provided expert troubleshooting assistance to customers experiencing issues with cable, internet, and landline services, ensuring prompt resolution and high customer satisfaction.
    • Diagnosed technical problems remotely and determined the appropriate solutions, including guiding customers through self-service steps or scheduling technician dispatch for on-site repairs.
    • Coordinated with field technicians to ensure timely service appointments, accurately documenting service issues and repair needs to minimize downtime.
    • Delivered personalized sales consultations by assessing customer needs and recommending the most suitable packages and promotions, contributing to increased revenue and customer retention.
    • Maintained comprehensive knowledge of company products, services, and troubleshooting protocols to provide accurate and efficient support.
    • Assisted customers with account management, billing inquiries, and service upgrades, ensuring a seamless and positive customer experience.

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2018 to December 2018 (9 Months)

    Duties and Responsibilities:

    • Guide customers on how to navigate new mobile phones, ensuring they understand key features, settings, and functionalities.
    • Diagnose and resolve service-related issues, including difficulties with making calls, sending texts, and accessing mobile data.
    • Assess customer needs and recommend appropriate plan upgrades, additional features, or value-added services to enhance their experience.
    • Assist with account inquiries, billing concerns, and service modifications while maintaining accuracy and adherence to company policies.

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2019 to April 2022 (36 Months)

    Duties and Responsibilities:

    • Assisting customers with billing inquiries, charge disputes, and account updates with accuracy and professionalism.
    • Educating customers on their account options and ensuring transparency in charges and payments.
    • Facilitating the setup of interest-free payment plans for eligible devices, ensuring compliance with company policies.
    • Providing tailored solutions for customers traveling internationally by offering the most suitable plans and features.
    • Troubleshooting technical and service-related issues to ensure seamless customer experiences.
    • Proactively identifying customer needs and offering value-added services to enhance their overall satisfaction.
    • Maintaining detailed and accurate records of customer interactions, transactions, and resolutions.

    Lead Generation Specialist

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    April 2022 to May 2023 (13 Months)

    Duties and Responsibilities:

    • Conduct outbound calls to potential clients to introduce the company, its services, and value propositions.
    • Engage prospects in meaningful conversations to understand their needs, challenges, and business goals.
    • Qualify leads by asking targeted questions to assess their suitability for the company's services.
    • Schedule appointments with senior specialists for qualified prospects, ensuring a seamless transition.
    • Maintain and update the customer relationship management (CRM) system with accurate and relevant client information.
    • Conduct market research to identify new business opportunities and expand the contact database.
    • Proactively follow up with leads to nurture relationships and increase conversion rates.

    Outbound Sales Representative and Client Success Manager

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    May 2023 to February 2025 (21 Months)

    Duties and Responsibilities:

    • Conducts discovery calls to qualify prospects
    • Calling, emailing and connecting potential client to introduce the company update CRM, schedule appointments, leads nurturing
    • CRM & tools used : Hubspot, Go High Level , Zoominfo , Google Meet , Slack
    • Assist clients with issues they are having with the software through email or chat CRM used: Freshdesk Marketing Associate Assist team in creating social media ds such as FB, Youtube, IG and more. Also creates newsletter for any update and fixes.
    • CRM & tools used : Canva, Capcut , Youtube, GHL, Loomvideo

    Business Development Representative (Part-Time)

    Industry:

    Entertainment / Media

    Employment Period:

    April 2024 to February 2025 (10 Months)

    Duties and Responsibilities:

    • Conduct in-depth lead research to identify and compile targeted prospect lists.
    • Utilize multiple lead sourcing tools, including GoHighLevel (GHL), Apollo, SendPotion, Instantly, and others to enhance outreach efforts.
    • Perform outbound prospecting through email, social media (Facebook, LinkedIn), and cold calling to generate new business opportunities.
    • Craft personalized and engaging outreach messages to increase response rates and conversion.
    • Manage and optimize automated outreach sequences while ensuring compliance with best practices.
    • Schedule and coordinate discovery calls between potential clients and sales representatives.
    • Maintain an organized CRM system by accurately logging interactions and tracking lead status.
    • Monitor and analyze campaign performance, adjusting strategies for continuous improvement.
    • Collaborate with the sales and marketing teams to refine outreach approaches and enhance lead quality.
    • Stay updated on industry trends, competitor strategies, and emerging outreach tools to improve efficiency.

    Lead Generation Specialist

    Industry:

    Consulting (Business & Management)

    Employment Period:

    July 2023 to January 2024 (6 Months)

    Duties and Responsibilities:

    • Proactively reach out to potential clients via phone calls to introduce the company’s financial products and assess their interest in loan services.
    • Conduct thorough research to update and maintain accurate customer details, ensuring our database reflects the most up-to-date information.
    • Utilize and manage HubSpot CRM to log interactions, track leads, and update client records efficiently.
    • Identify client needs and provide initial information about loan products, guiding them through the application process as necessary.

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Technical Teachers Education

    Graduation Date:

    April 14, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales,

    INTERMEDIATE ★★

      Technical SupportLead GenerationB2B Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17395398584
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Lenovo
    • Processor: Intel(R) Core(TM) i7-4790
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.80/hr

    Roxanne

    Candidate ID: 439180


    ADVANCED

      Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales...

    INTERMEDIATE

      Technical Support, Lead Generation, B2B Marketing...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    Roxanne (Roxy) is an experienced customer service and outbound sales professional with a strong background in handling inbound and outbound calls, lead qualification, CRM management, and customer follow-ups. She has five years of experience in the BPO industry, handling customer service for companies in the U.S. and New Zealand. Additionally, she has worked remotely for HR software and digital marketing agencies, focusing on outbound sales and appointment setting.
    • She demonstrates strong communication skills, adaptability, and a strategic approach to lead qualification and customer engagement. Roxy is comfortable with a remote work setup, time-tracking tools, and an independent contractor arrangement.
    • Handled inbound and outbound calls for a U.S.-based fast-food company.
    • Worked remotely for an HR software company in Texas, conducting cold calls and CRM updates.
    • Outbound sales experience for digital marketing agencies in Australia and the U.S., qualifying leads and booking meetings with CEOs or sales specialists.
    • Experience in handling email follow-ups, newsletters, and blog posts as part of marketing support.
    • Prepares by reviewing customer notes before calls to provide tailored solutions.
    Predictive Index Behavioral Profile - Maverick

    Strongest Behaviors
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    Behavioral Summary

    Roxy is very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

    Their drive is directed at getting the important things done. Competitive, ambitious and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. They talk briskly, with assurance and conviction and are a stimulating influence on others, while being direct, determined and flexible.


    Employment History

    Techncal Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2016 to June 2017 (14 Months)

    Duties and Responsibilities:

    • Provided expert troubleshooting assistance to customers experiencing issues with cable, internet, and landline services, ensuring prompt resolution and high customer satisfaction.
    • Diagnosed technical problems remotely and determined the appropriate solutions, including guiding customers through self-service steps or scheduling technician dispatch for on-site repairs.
    • Coordinated with field technicians to ensure timely service appointments, accurately documenting service issues and repair needs to minimize downtime.
    • Delivered personalized sales consultations by assessing customer needs and recommending the most suitable packages and promotions, contributing to increased revenue and customer retention.
    • Maintained comprehensive knowledge of company products, services, and troubleshooting protocols to provide accurate and efficient support.
    • Assisted customers with account management, billing inquiries, and service upgrades, ensuring a seamless and positive customer experience.

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2018 to December 2018 (9 Months)

    Duties and Responsibilities:

    • Guide customers on how to navigate new mobile phones, ensuring they understand key features, settings, and functionalities.
    • Diagnose and resolve service-related issues, including difficulties with making calls, sending texts, and accessing mobile data.
    • Assess customer needs and recommend appropriate plan upgrades, additional features, or value-added services to enhance their experience.
    • Assist with account inquiries, billing concerns, and service modifications while maintaining accuracy and adherence to company policies.

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2019 to April 2022 (36 Months)

    Duties and Responsibilities:

    • Assisting customers with billing inquiries, charge disputes, and account updates with accuracy and professionalism.
    • Educating customers on their account options and ensuring transparency in charges and payments.
    • Facilitating the setup of interest-free payment plans for eligible devices, ensuring compliance with company policies.
    • Providing tailored solutions for customers traveling internationally by offering the most suitable plans and features.
    • Troubleshooting technical and service-related issues to ensure seamless customer experiences.
    • Proactively identifying customer needs and offering value-added services to enhance their overall satisfaction.
    • Maintaining detailed and accurate records of customer interactions, transactions, and resolutions.

    Lead Generation Specialist

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    April 2022 to May 2023 (13 Months)

    Duties and Responsibilities:

    • Conduct outbound calls to potential clients to introduce the company, its services, and value propositions.
    • Engage prospects in meaningful conversations to understand their needs, challenges, and business goals.
    • Qualify leads by asking targeted questions to assess their suitability for the company's services.
    • Schedule appointments with senior specialists for qualified prospects, ensuring a seamless transition.
    • Maintain and update the customer relationship management (CRM) system with accurate and relevant client information.
    • Conduct market research to identify new business opportunities and expand the contact database.
    • Proactively follow up with leads to nurture relationships and increase conversion rates.

    Outbound Sales Representative and Client Success Manager

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    May 2023 to February 2025 (21 Months)

    Duties and Responsibilities:

    • Conducts discovery calls to qualify prospects
    • Calling, emailing and connecting potential client to introduce the company update CRM, schedule appointments, leads nurturing
    • CRM & tools used : Hubspot, Go High Level , Zoominfo , Google Meet , Slack
    • Assist clients with issues they are having with the software through email or chat CRM used: Freshdesk Marketing Associate Assist team in creating social media ds such as FB, Youtube, IG and more. Also creates newsletter for any update and fixes.
    • CRM & tools used : Canva, Capcut , Youtube, GHL, Loomvideo

    Business Development Representative (Part-Time)

    Industry:

    Entertainment / Media

    Employment Period:

    April 2024 to February 2025 (10 Months)

    Duties and Responsibilities:

    • Conduct in-depth lead research to identify and compile targeted prospect lists.
    • Utilize multiple lead sourcing tools, including GoHighLevel (GHL), Apollo, SendPotion, Instantly, and others to enhance outreach efforts.
    • Perform outbound prospecting through email, social media (Facebook, LinkedIn), and cold calling to generate new business opportunities.
    • Craft personalized and engaging outreach messages to increase response rates and conversion.
    • Manage and optimize automated outreach sequences while ensuring compliance with best practices.
    • Schedule and coordinate discovery calls between potential clients and sales representatives.
    • Maintain an organized CRM system by accurately logging interactions and tracking lead status.
    • Monitor and analyze campaign performance, adjusting strategies for continuous improvement.
    • Collaborate with the sales and marketing teams to refine outreach approaches and enhance lead quality.
    • Stay updated on industry trends, competitor strategies, and emerging outreach tools to improve efficiency.

    Lead Generation Specialist

    Industry:

    Consulting (Business & Management)

    Employment Period:

    July 2023 to January 2024 (6 Months)

    Duties and Responsibilities:

    • Proactively reach out to potential clients via phone calls to introduce the company’s financial products and assess their interest in loan services.
    • Conduct thorough research to update and maintain accurate customer details, ensuring our database reflects the most up-to-date information.
    • Utilize and manage HubSpot CRM to log interactions, track leads, and update client records efficiently.
    • Identify client needs and provide initial information about loan products, guiding them through the application process as necessary.

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Technical Teachers Education

    Graduation Date:

    April 14, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales,

    INTERMEDIATE ★★

      Technical SupportLead GenerationB2B Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17395398584
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Lenovo
    • Processor: Intel(R) Core(TM) i7-4790
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.79/hr

    Febbie

    Candidate ID: 438966


    ADVANCED

      Customer Support, Email Support, Chat Support, Virtual Assistant Skills...

    INTERMEDIATE

      Data Entry, Project Management, Transcription, Outbound Appointment Setting...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Central Standard Time Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.79 per hour or $USD 761.64 per month

    Full Time: $USD 8.79 per hour or $USD 1523.27 per month

    Remote Staff Recruiter Comments

    • Febbie has over 4 years of experience in Administrative role and Customer Service 
    • She's good at communicating
    • She did phone calls, email support and chat support
    • She also did some research for her clients
    • She's been doing data entry and administrative work, helping with contracts and database
    • She has a basic graphic design background
    • She uses the following tools:
      • MS Office
      • Google Apps
        •  Sheet
        • Docs
      • ASANA
      • Trello
      • CRM
    • She has 3 dogs at home and fond of having pets
    • She also uses an IOS Mobile phone
    • She can start immediately

    Employment History

    Data Entry + Research Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2022 to July 2023 (14 Months)

    Duties and Responsibilities:

    Data Entry and other administrative work Research & Copywriting Blog Writing Basic SEO optimization Creating Social Media Content

    Customer Service Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2017 to March 2020 (29 Months)

    Duties and Responsibilities:

    • Eagerly assisted customers by providing product and service information and resolving product and service problems through phone, chat, and email
    • Phone and Email Support for Amazon Retail
    • Phone / Email/ Chat support for a Food Delivery Service
    • Phone Support for Health Care

    Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    August 2020 to February 2022 (18 Months)

    Duties and Responsibilities:

    • Manages contracts throughout the selling and buying process, checks documents, makes sure it is complete and on- time, updates the database, and does follow-ups if needed. I also work on other administrative tasks like transcription when required.
    • Database Management
    • Data Entry
    • Calendar Management

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Financial Management

    Graduation Date:

    March 25, 2022

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Support, Email Support, Chat Support, Virtual Assistant Skills, Data Entry, Email management, Real Estate, Calendar Management,

    INTERMEDIATE ★★

      Data EntryProject ManagementTranscriptionOutbound Appointment SettingExecutive Assistance

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 2.84, Upload: 9.98
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.79/hr

    Febbie

    Candidate ID: 438966


    ADVANCED

      Customer Support, Email Support, Chat Support, Virtual Assistant Skills...

    INTERMEDIATE

      Data Entry, Project Management, Transcription, Outbound Appointment Setting...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Central Standard Time Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.79 per hour or $USD 761.64 per month

    Full Time: $USD 8.79 per hour or $USD 1523.27 per month

    Remote Staff Recruiter Comments

    • Febbie has over 4 years of experience in Administrative role and Customer Service 
    • She's good at communicating
    • She did phone calls, email support and chat support
    • She also did some research for her clients
    • She's been doing data entry and administrative work, helping with contracts and database
    • She has a basic graphic design background
    • She uses the following tools:
      • MS Office
      • Google Apps
        •  Sheet
        • Docs
      • ASANA
      • Trello
      • CRM
    • She has 3 dogs at home and fond of having pets
    • She also uses an IOS Mobile phone
    • She can start immediately

    Employment History

    Data Entry + Research Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2022 to July 2023 (14 Months)

    Duties and Responsibilities:

    Data Entry and other administrative work Research & Copywriting Blog Writing Basic SEO optimization Creating Social Media Content

    Customer Service Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2017 to March 2020 (29 Months)

    Duties and Responsibilities:

    • Eagerly assisted customers by providing product and service information and resolving product and service problems through phone, chat, and email
    • Phone and Email Support for Amazon Retail
    • Phone / Email/ Chat support for a Food Delivery Service
    • Phone Support for Health Care

    Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    August 2020 to February 2022 (18 Months)

    Duties and Responsibilities:

    • Manages contracts throughout the selling and buying process, checks documents, makes sure it is complete and on- time, updates the database, and does follow-ups if needed. I also work on other administrative tasks like transcription when required.
    • Database Management
    • Data Entry
    • Calendar Management

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Financial Management

    Graduation Date:

    March 25, 2022

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Support, Email Support, Chat Support, Virtual Assistant Skills, Data Entry, Email management, Real Estate, Calendar Management,

    INTERMEDIATE ★★

      Data EntryProject ManagementTranscriptionOutbound Appointment SettingExecutive Assistance

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 2.84, Upload: 9.98
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $21.40/hr

    Tamara

    Candidate ID: 438647


    ADVANCED

      Accounting, Xero Accounting...

    INTERMEDIATE

      Bookkeeping, General Accounting, Oracle, Technical Support...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 21.40 per hour or $USD 3708.59 per month

    Remote Staff Recruiter Comments

    • Ara is a graduate of Accountancy and has been working since 2014. She has 7 years of relevant Australian accounting experience in a bookkeeping firm, where she worked with up to 20 clients in the hospitality, landscaping, real estate, and equipment industries, among others, and presently, in a photography studio based in Melbourne as a Senior Management Accountant.
    • She is an expert in the following:
      • Accounts Receivable Management: Managing the company's receivables; Following up on outstanding customer payments
      • Accounts Payable Management: Managing the company's payables and ensuring timely payment to suppliers and vendors; Managing supplier relationships and negotiations
      • Payroll: Managing the payroll process; Handling payroll tax and superannuation payments
      • Bookkeeping: Utilizing Xero Software and Dext to maintain accurate and up-to-date financial records; Conducting regular reviews of the general ledger
      • Cash flow Projections: Developing and maintaining cash flow forecasting models; Analyzing cash inflows and outflows to predict future cash positions
      • Budgeting and Forecasting: Collaborating with relevant stakeholders to develop annual budgets; Monitoring and analyzing actual performance against budgeted targets
      • Financial Reporting: Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cash flow statements; Presenting financial reports to CEOs and stakeholders
      • Compliance: BAS, IAS, Payroll tax preparation; GST reporting
    • She has been exposed to tax preparation and would want to learn more about it, ideally via first-hand experience.
    • She received numerous certifications like:
      • Certified Accounting Technician - Level 3
      • Xero Certified
      • Certified Bookkeeper
      • Certified Management Accountants - Australia
    • She used several applications and software such as Fathom, Xero, Microsoft Office Apps (Excel Word, Teams, Outlook), Employment Hero, Stripe, AfterPay, Dext, Slack, and PayPal.
    • She is amenable to working in a full-time, day shift role after a 60-day notice.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
    Behavioral Summary

    Tamara Paula is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    With experience and/or training, Tamara Paula will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Tamara Paula is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Technical Support Representative - Dish Network (Internship)

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2013 to January 2014 (2 Months)

    Duties and Responsibilities:

    • Answers queries and concerns from clients

    Accounts Payable Specialist

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2014 to October 2016 (27 Months)

    Duties and Responsibilities:

    General Ledger Specialist I
    (January 2016 – October 2016)
    Middle East and Africa – Abu Dhabi and Fujairah
    • Responsible for Cash Application, Netting and Bank Reconciliation
    • Maintaining and posting of Accruals and Prepayments Schedules
    • Issuing of Intercompany Recharge Invoices and Intercompany Receivable Statement of Account
    • Profit and Loss and Balance Sheet Allocation
    • Fixed Asset Register Maintenance
    • Preparation of Balance Sheet Schedules
    Accounts Payable Specialist I
    (July 2014 – January 2016)
    Middle East and Africa
    • Intercompany and Trade Invoice Processing
    • First-level issue resolver
    • Reconciliation of Trade Statement of Account
    • Clearing of logged invoices
    • Maintaining of Shared Service Center Mailbox
    • Answers queries and concerns from Trade Vendors
    Location: Middle East and Africa
    Accounting software: Oracle

    Accounting Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    October 2016 to March 2017 (5 Months)

    Duties and Responsibilities:

    Corporate Accounting
    • Recording of paper bills received from local suppliers
    • Scanning, Filing and Recording of employee expense claims
    • Petty Cash Fund replenishment for Philippine Entity
    • Weekly supplier payment run for Philippine Entity
    • Preparation and Issuance of checks to suppliers
    • Filing of 1601-E and 1601-C to BIR monthly
    Accounts Receivable
    • Allocation of Payments for multi-currency bank accounts
    • Weekly reporting Aged Account Receivables
    • Clearing of Aged Account Receivables

    Location: Philippines
    Accounting software: Netsuite

    Senior Accountant

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    March 2017 to June 2021 (50 Months)

    Duties and Responsibilities:

    • Using Dext integrated with the client’s Xero account to record bills and receipts
    • Ensuring all data captured by Dext matches the details in the tax invoices and receipts
    • Setting up supplier rules in Dext
    • Reconciliation of supplier Statement of Accounts with Xero records
    • Updating Supplier contact and financial details
    • Importing of invoices from client’s chosen invoicing add-on to Xero
    • Ensuring all data from the add-on is imported to Xero
    • Sending out of payment reminders and Statement of Accounts to clients’ customers
    • Planning and identifying of bills to be paid each supplier payment run
    • Creating batch payment in Xero and uploading ABA files to the clients’ bank account for authorization
    • Reconciliation of existing bank accounts and credit cards in Xero based on agreed upon bookkeeping schedule
    • Setting up new bank accounts and credit cards in Xero to ensure bank feeds are active
    • Ensuring bills and invoices are tagged to the correct tracking category
    • Recording of Hire Purchases based on documents provided
    • Recording of Insurance Premium Funding based on documents provided
    • Maintenance of Fixed Asset Register as per agreement with Accountant
    • Managing accounts mailbox
    • Integrating new add-ons to Xero
    • Creating Templates in Xero – Email, Branding Themes
    • Sending weekly updates and queries to the clients to ensure all outstanding items will be reconciled the next scheduled bookkeeping
    • Reviewing of Profit and Loss figures
    • Reviewing of Balance Sheet figures
    • Reconciliation of Intercompany Balances for Group of Companies
    • Reviewing and Monitoring Accruals, Prepayments and HP Interests
    • Posting manual journals for Accruals, Prepayments and HP Interests 
    • Monthly Depreciation Run as per agreement with the Accountant
    • Creating custom reports in Xero based on the clients’ need and requests
    • Publishing and issuing Management Reports
    • Setting up new employees in Xero
    • Setting up new pay items in Xero
    • Creating Employee Groups for tracking categories
    • Processing of payroll based on approved timesheets
    • Sending out reports to client per pay event
    • Sending or Uploading the payment run’s ABA file
    • Filing STP each pay event
    • Setting up Auto super payments in Xero
    • Ensuring super payments are made on time  
    • Review, Reconciliation, Preparation and Lodgment of clients’ Activity Statements (Monthly, Instalment and Quarterly)
    • Review, Reconciliation, Preparation and Lodgment of clients’ Payment Summaries
    • Review, Reconciliation, Preparation and Lodgment of clients’ Taxable Payment Annual Report
    • Ensuring that the ATOICA account matches clients’ figures
    • Ensuring all compliance requirements are lodged on time
    • Liaising with Accountants in preparing tax returns
    • Actively attending regular meetings with clients
    • Suggesting and Implementing process improvement
    • Email and Phone support to all clients
    • Educating clients on Xero features
    Location: Perth, AU
    Accounting software: Xero

    Senior Management Accountant

    Industry:

    Exhibitions / Event management / MICE

    Employment Period:

    July 2021 to April 2024 (33 Months)

    Duties and Responsibilities:

    As the Senior Management Accountant, I oversee end-to-end financial activities including Accounts Receivable Management, Accounts Payable Management, Payroll, Bookkeeping, Cashflow Projections, Budgeting, Forecasting, Modelling, and Financial Reporting using Xero Software. I utilize Dext for bookkeeping tasks, ensuring accurate and efficient recording of financial transactions. For comprehensive financial reporting, I leverage the capabilities of Fathom.

    Accounts Receivable Management
    • Monitoring and managing the company's receivables.
    • Following up on outstanding customer payments.
    • Resolving any disputes or issues related to accounts receivable.
    Accounts Payable Management
    • Managing the company's payables and ensuring timely payment to suppliers and vendors.
    • Managing supplier relationships and negotiations.
    • Verifying and processing invoices and expense claims.
    • Conducting regular reconciliations of accounts payable.
    Payroll
    • Managing the payroll process, including employee data maintenance, timesheet processing, and calculation of wages with the use of Employment Hero.
    • Ensuring compliance with employment laws and regulations.
    • Handling payroll tax and superannuation payments.
    • Providing support and assistance to employees regarding payroll queries.
    Bookkeeping
    • Utilizing Xero Software and Dext for maintaining accurate and up-to-date financial records.
    • Conducting regular reviews of the general ledger.
    • Collaborating with other departments to ensure accurate and complete financial data.
    Cashflow Projections
    • Developing and maintaining cashflow forecasting models.
    • Analyzing cash inflows and outflows to predict future cash positions.
    • Identifying potential cashflow gaps or surpluses.
    • Providing recommendations to optimize cashflow management.
    Budgeting and Forecasting
    • Collaborating with relevant stakeholders to develop annual budgets.
    • Monitoring and analyzing actual performance against budgeted targets.
    • Conducting periodic financial forecasts to assess future financial performance.
    • Developing financial models using Excel and other tools to support decision making processes.
    Financial Reporting
    • Utilizing Fathom for comprehensive financial reporting and analysis.
    • Creating Analysis Dashboards using Excel
    • Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cashflow statements.
    • Presenting financial reports to CEOs and stakeholders.
    • Ensuring compliance with accounting standards and regulations.
    Compliance
    • Compiling and preparing the Business Activity Statement (BAS), Instalment Activity Statement (IAS), and Payroll Tax in accordance with tax regulations.
    • Ensuring accurate reporting of GST (Goods and Services Tax) and other tax obligations.
    • Submitting BAS, IAS, Superannuation, STP and Payroll Tax filings within the specified deadlines.
    Ad Hoc Tasks
    • Handling any other finance-related tasks as required, providing support and expertise to address specific needs that may arise.

    Location: Melbourne, AU
    Accounting software: Xero

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accountancy

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    • Certified Accounting Technician
    • Certified Bookkeeper
    • Institute of Certified Management Accountants (ICMA) Australia


    Skills

    ADVANCED ★★★

      AccountingXero Accounting

    INTERMEDIATE ★★

      BookkeepingGeneral AccountingOracleTechnical SupportXero

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16188998339
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: N/A
    • Processor: AMD Ryzen 5
    • Operating System: Windows 11

    All-inclusive Rate: USD $21.40/hr

    Tamara

    Candidate ID: 438647


    ADVANCED

      Accounting, Xero Accounting...

    INTERMEDIATE

      Bookkeeping, General Accounting, Oracle, Technical Support...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 21.40 per hour or $USD 3708.59 per month

    Remote Staff Recruiter Comments

    • Ara is a graduate of Accountancy and has been working since 2014. She has 7 years of relevant Australian accounting experience in a bookkeeping firm, where she worked with up to 20 clients in the hospitality, landscaping, real estate, and equipment industries, among others, and presently, in a photography studio based in Melbourne as a Senior Management Accountant.
    • She is an expert in the following:
      • Accounts Receivable Management: Managing the company's receivables; Following up on outstanding customer payments
      • Accounts Payable Management: Managing the company's payables and ensuring timely payment to suppliers and vendors; Managing supplier relationships and negotiations
      • Payroll: Managing the payroll process; Handling payroll tax and superannuation payments
      • Bookkeeping: Utilizing Xero Software and Dext to maintain accurate and up-to-date financial records; Conducting regular reviews of the general ledger
      • Cash flow Projections: Developing and maintaining cash flow forecasting models; Analyzing cash inflows and outflows to predict future cash positions
      • Budgeting and Forecasting: Collaborating with relevant stakeholders to develop annual budgets; Monitoring and analyzing actual performance against budgeted targets
      • Financial Reporting: Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cash flow statements; Presenting financial reports to CEOs and stakeholders
      • Compliance: BAS, IAS, Payroll tax preparation; GST reporting
    • She has been exposed to tax preparation and would want to learn more about it, ideally via first-hand experience.
    • She received numerous certifications like:
      • Certified Accounting Technician - Level 3
      • Xero Certified
      • Certified Bookkeeper
      • Certified Management Accountants - Australia
    • She used several applications and software such as Fathom, Xero, Microsoft Office Apps (Excel Word, Teams, Outlook), Employment Hero, Stripe, AfterPay, Dext, Slack, and PayPal.
    • She is amenable to working in a full-time, day shift role after a 60-day notice.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
    Behavioral Summary

    Tamara Paula is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    With experience and/or training, Tamara Paula will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Tamara Paula is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Technical Support Representative - Dish Network (Internship)

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2013 to January 2014 (2 Months)

    Duties and Responsibilities:

    • Answers queries and concerns from clients

    Accounts Payable Specialist

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2014 to October 2016 (27 Months)

    Duties and Responsibilities:

    General Ledger Specialist I
    (January 2016 – October 2016)
    Middle East and Africa – Abu Dhabi and Fujairah
    • Responsible for Cash Application, Netting and Bank Reconciliation
    • Maintaining and posting of Accruals and Prepayments Schedules
    • Issuing of Intercompany Recharge Invoices and Intercompany Receivable Statement of Account
    • Profit and Loss and Balance Sheet Allocation
    • Fixed Asset Register Maintenance
    • Preparation of Balance Sheet Schedules
    Accounts Payable Specialist I
    (July 2014 – January 2016)
    Middle East and Africa
    • Intercompany and Trade Invoice Processing
    • First-level issue resolver
    • Reconciliation of Trade Statement of Account
    • Clearing of logged invoices
    • Maintaining of Shared Service Center Mailbox
    • Answers queries and concerns from Trade Vendors
    Location: Middle East and Africa
    Accounting software: Oracle

    Accounting Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    October 2016 to March 2017 (5 Months)

    Duties and Responsibilities:

    Corporate Accounting
    • Recording of paper bills received from local suppliers
    • Scanning, Filing and Recording of employee expense claims
    • Petty Cash Fund replenishment for Philippine Entity
    • Weekly supplier payment run for Philippine Entity
    • Preparation and Issuance of checks to suppliers
    • Filing of 1601-E and 1601-C to BIR monthly
    Accounts Receivable
    • Allocation of Payments for multi-currency bank accounts
    • Weekly reporting Aged Account Receivables
    • Clearing of Aged Account Receivables

    Location: Philippines
    Accounting software: Netsuite

    Senior Accountant

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    March 2017 to June 2021 (50 Months)

    Duties and Responsibilities:

    • Using Dext integrated with the client’s Xero account to record bills and receipts
    • Ensuring all data captured by Dext matches the details in the tax invoices and receipts
    • Setting up supplier rules in Dext
    • Reconciliation of supplier Statement of Accounts with Xero records
    • Updating Supplier contact and financial details
    • Importing of invoices from client’s chosen invoicing add-on to Xero
    • Ensuring all data from the add-on is imported to Xero
    • Sending out of payment reminders and Statement of Accounts to clients’ customers
    • Planning and identifying of bills to be paid each supplier payment run
    • Creating batch payment in Xero and uploading ABA files to the clients’ bank account for authorization
    • Reconciliation of existing bank accounts and credit cards in Xero based on agreed upon bookkeeping schedule
    • Setting up new bank accounts and credit cards in Xero to ensure bank feeds are active
    • Ensuring bills and invoices are tagged to the correct tracking category
    • Recording of Hire Purchases based on documents provided
    • Recording of Insurance Premium Funding based on documents provided
    • Maintenance of Fixed Asset Register as per agreement with Accountant
    • Managing accounts mailbox
    • Integrating new add-ons to Xero
    • Creating Templates in Xero – Email, Branding Themes
    • Sending weekly updates and queries to the clients to ensure all outstanding items will be reconciled the next scheduled bookkeeping
    • Reviewing of Profit and Loss figures
    • Reviewing of Balance Sheet figures
    • Reconciliation of Intercompany Balances for Group of Companies
    • Reviewing and Monitoring Accruals, Prepayments and HP Interests
    • Posting manual journals for Accruals, Prepayments and HP Interests 
    • Monthly Depreciation Run as per agreement with the Accountant
    • Creating custom reports in Xero based on the clients’ need and requests
    • Publishing and issuing Management Reports
    • Setting up new employees in Xero
    • Setting up new pay items in Xero
    • Creating Employee Groups for tracking categories
    • Processing of payroll based on approved timesheets
    • Sending out reports to client per pay event
    • Sending or Uploading the payment run’s ABA file
    • Filing STP each pay event
    • Setting up Auto super payments in Xero
    • Ensuring super payments are made on time  
    • Review, Reconciliation, Preparation and Lodgment of clients’ Activity Statements (Monthly, Instalment and Quarterly)
    • Review, Reconciliation, Preparation and Lodgment of clients’ Payment Summaries
    • Review, Reconciliation, Preparation and Lodgment of clients’ Taxable Payment Annual Report
    • Ensuring that the ATOICA account matches clients’ figures
    • Ensuring all compliance requirements are lodged on time
    • Liaising with Accountants in preparing tax returns
    • Actively attending regular meetings with clients
    • Suggesting and Implementing process improvement
    • Email and Phone support to all clients
    • Educating clients on Xero features
    Location: Perth, AU
    Accounting software: Xero

    Senior Management Accountant

    Industry:

    Exhibitions / Event management / MICE

    Employment Period:

    July 2021 to April 2024 (33 Months)

    Duties and Responsibilities:

    As the Senior Management Accountant, I oversee end-to-end financial activities including Accounts Receivable Management, Accounts Payable Management, Payroll, Bookkeeping, Cashflow Projections, Budgeting, Forecasting, Modelling, and Financial Reporting using Xero Software. I utilize Dext for bookkeeping tasks, ensuring accurate and efficient recording of financial transactions. For comprehensive financial reporting, I leverage the capabilities of Fathom.

    Accounts Receivable Management
    • Monitoring and managing the company's receivables.
    • Following up on outstanding customer payments.
    • Resolving any disputes or issues related to accounts receivable.
    Accounts Payable Management
    • Managing the company's payables and ensuring timely payment to suppliers and vendors.
    • Managing supplier relationships and negotiations.
    • Verifying and processing invoices and expense claims.
    • Conducting regular reconciliations of accounts payable.
    Payroll
    • Managing the payroll process, including employee data maintenance, timesheet processing, and calculation of wages with the use of Employment Hero.
    • Ensuring compliance with employment laws and regulations.
    • Handling payroll tax and superannuation payments.
    • Providing support and assistance to employees regarding payroll queries.
    Bookkeeping
    • Utilizing Xero Software and Dext for maintaining accurate and up-to-date financial records.
    • Conducting regular reviews of the general ledger.
    • Collaborating with other departments to ensure accurate and complete financial data.
    Cashflow Projections
    • Developing and maintaining cashflow forecasting models.
    • Analyzing cash inflows and outflows to predict future cash positions.
    • Identifying potential cashflow gaps or surpluses.
    • Providing recommendations to optimize cashflow management.
    Budgeting and Forecasting
    • Collaborating with relevant stakeholders to develop annual budgets.
    • Monitoring and analyzing actual performance against budgeted targets.
    • Conducting periodic financial forecasts to assess future financial performance.
    • Developing financial models using Excel and other tools to support decision making processes.
    Financial Reporting
    • Utilizing Fathom for comprehensive financial reporting and analysis.
    • Creating Analysis Dashboards using Excel
    • Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cashflow statements.
    • Presenting financial reports to CEOs and stakeholders.
    • Ensuring compliance with accounting standards and regulations.
    Compliance
    • Compiling and preparing the Business Activity Statement (BAS), Instalment Activity Statement (IAS), and Payroll Tax in accordance with tax regulations.
    • Ensuring accurate reporting of GST (Goods and Services Tax) and other tax obligations.
    • Submitting BAS, IAS, Superannuation, STP and Payroll Tax filings within the specified deadlines.
    Ad Hoc Tasks
    • Handling any other finance-related tasks as required, providing support and expertise to address specific needs that may arise.

    Location: Melbourne, AU
    Accounting software: Xero

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accountancy

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    • Certified Accounting Technician
    • Certified Bookkeeper
    • Institute of Certified Management Accountants (ICMA) Australia


    Skills

    ADVANCED ★★★

      AccountingXero Accounting

    INTERMEDIATE ★★

      BookkeepingGeneral AccountingOracleTechnical SupportXero

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16188998339
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: N/A
    • Processor: AMD Ryzen 5
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.80/hr

    Joyce

    Candidate ID: 438614


    ADVANCED

      Organizational Skills, Time Management...

    INTERMEDIATE

      Civil Engineering, Quantity Surveying...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    • Joyce has a degree in Civil Engineering.
    • She worked as a Senior Quantity Surveyor.
    • She prepares quantity take offs from drawings and specifications.
    • She prepares the Bill of Quantities like Cost Proposal Breakdowns, Preliminaries and Summary.
    • She prepares the estimate breakdown reports.
    • She analyze construction plans, architectural plans and structural plans.
    • She is using these softwares:
      • Autocad - 10yrs
      • Planswift - 2yrs
      • Excel - 10 yrs
    • She can start in 1 week.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. 
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    Behavioral Summary

    Joyce Marie Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Joyce Marie Anne, who takes responsibilities very seriously.


    Employment History

    Sales Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    February 2009 to April 2011 (26 Months)

    Duties and Responsibilities:

    • Conducts company visit to promote the product technically
    • Coordinates with the Supervisor/Manager with regards the cost and other matters that concerns the project
    • Coordinates with the Sales Support Division for the quotation, cutting list, status of production and delivery schedule
    • Coordinates with the team on the status of our projects, collaborate ideas on how to increase our sales
    • Prepares weekly and monthly report

    Product Specialist

    Industry:

    Healthcare / Medical

    Employment Period:

    April 2011 to March 2012 (11 Months)

    Duties and Responsibilities:

    • Assists Sales Representative with their client’s technical inquiries
    • Prepares cost proposal
    • Coordinates directly with International Supplier (Humboldt), thru email regarding the technical specifications of equipment and other items (e.g. Universal Testing Machine)
    • Conducts product presentation/orientation
    • Prepares daily, weekly and monthly report

    Production Writer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2012 to May 2016 (46 Months)

    Duties and Responsibilities:

    • Prepares surface development and check if measurements are correct based on the data given by Project Engineer (actual measurement) or Sales Representative (roof framing plan)
    • Prepares cutting list of roofing materials, its bended details and estimates hardware accessories
    • Coordinates with Project Engineer or Sales Representative if project arises on the project
    • Assists Sales Representative with their clients in technical inquiries
    • Prepares actual bended detail for approval and sample to be given to client
    • Prepares weekly and monthly production writing report
    • Occasionally checks the work of my co-employees especially during the absence of my superior

    Senior Quantity Surveyor

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    August 2019 to March 2022 (31 Months)

    Duties and Responsibilities:

    • Conducts actual site inspection
    • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
    • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
    • Analyse tenders upon return to ensure complaint bids are received
    • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
    • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company
    • Train and guide new member/s of the team.
    • Research new ideas on how to do the task more organized. 
    • Update cost within the industry standard. 

    Quantity Surveyor

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    May 2016 to August 2019 (39 Months)

    Duties and Responsibilities:

    • Conducts actual site inspection
    • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
    • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
    • Analyse tenders upon return to ensure complaint bids are received
    • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
    • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company

    PV Proposal Designer/Array Builder

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2022 to May 2024 (25 Months)

    Duties and Responsibilities:

    • Generate solar production estimates with proprietary software
    • Design accurate 2D roof layout (aerial view)
    • Generate unique PV system proposal for homeowner and sales representative review
    • Create a virtual array of solar panels to match how they are installed on the homeowners rooftop

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    April 1, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Organizational SkillsTime Management

    INTERMEDIATE ★★

      Civil EngineeringQuantity Surveying

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.80/hr

    Joyce

    Candidate ID: 438614


    ADVANCED

      Organizational Skills, Time Management...

    INTERMEDIATE

      Civil Engineering, Quantity Surveying...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.80 per hour or $USD 1698.10 per month

    Remote Staff Recruiter Comments

    • Joyce has a degree in Civil Engineering.
    • She worked as a Senior Quantity Surveyor.
    • She prepares quantity take offs from drawings and specifications.
    • She prepares the Bill of Quantities like Cost Proposal Breakdowns, Preliminaries and Summary.
    • She prepares the estimate breakdown reports.
    • She analyze construction plans, architectural plans and structural plans.
    • She is using these softwares:
      • Autocad - 10yrs
      • Planswift - 2yrs
      • Excel - 10 yrs
    • She can start in 1 week.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. 
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    Behavioral Summary

    Joyce Marie Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Joyce Marie Anne, who takes responsibilities very seriously.


    Employment History

    Sales Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    February 2009 to April 2011 (26 Months)

    Duties and Responsibilities:

    • Conducts company visit to promote the product technically
    • Coordinates with the Supervisor/Manager with regards the cost and other matters that concerns the project
    • Coordinates with the Sales Support Division for the quotation, cutting list, status of production and delivery schedule
    • Coordinates with the team on the status of our projects, collaborate ideas on how to increase our sales
    • Prepares weekly and monthly report

    Product Specialist

    Industry:

    Healthcare / Medical

    Employment Period:

    April 2011 to March 2012 (11 Months)

    Duties and Responsibilities:

    • Assists Sales Representative with their client’s technical inquiries
    • Prepares cost proposal
    • Coordinates directly with International Supplier (Humboldt), thru email regarding the technical specifications of equipment and other items (e.g. Universal Testing Machine)
    • Conducts product presentation/orientation
    • Prepares daily, weekly and monthly report

    Production Writer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2012 to May 2016 (46 Months)

    Duties and Responsibilities:

    • Prepares surface development and check if measurements are correct based on the data given by Project Engineer (actual measurement) or Sales Representative (roof framing plan)
    • Prepares cutting list of roofing materials, its bended details and estimates hardware accessories
    • Coordinates with Project Engineer or Sales Representative if project arises on the project
    • Assists Sales Representative with their clients in technical inquiries
    • Prepares actual bended detail for approval and sample to be given to client
    • Prepares weekly and monthly production writing report
    • Occasionally checks the work of my co-employees especially during the absence of my superior

    Senior Quantity Surveyor

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    August 2019 to March 2022 (31 Months)

    Duties and Responsibilities:

    • Conducts actual site inspection
    • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
    • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
    • Analyse tenders upon return to ensure complaint bids are received
    • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
    • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company
    • Train and guide new member/s of the team.
    • Research new ideas on how to do the task more organized. 
    • Update cost within the industry standard. 

    Quantity Surveyor

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    May 2016 to August 2019 (39 Months)

    Duties and Responsibilities:

    • Conducts actual site inspection
    • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
    • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
    • Analyse tenders upon return to ensure complaint bids are received
    • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
    • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company

    PV Proposal Designer/Array Builder

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2022 to May 2024 (25 Months)

    Duties and Responsibilities:

    • Generate solar production estimates with proprietary software
    • Design accurate 2D roof layout (aerial view)
    • Generate unique PV system proposal for homeowner and sales representative review
    • Create a virtual array of solar panels to match how they are installed on the homeowners rooftop

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    April 1, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Organizational SkillsTime Management

    INTERMEDIATE ★★

      Civil EngineeringQuantity Surveying

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.80/hr

    Christine

    Candidate ID: 438244


    ADVANCED

      Social Media Management, Content Editing, Content Marketing, Content Writing...

    INTERMEDIATE

      SEO, Social Media Marketing...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 11.81 per hour or $USD 1023.88 per month

    Remote Staff Recruiter Comments

    • Christine has over 17 years of work experience within Digital Marketing, Retail Industries.
    • Her expertise are the following:
      • Content Writing (Web, Article & SEO)
      • Content Marketing
      • Social Media Management (Facebook, Instagram & LinkedIn)
    • She used to cater to clients where some are based in Dubai, US, Canada, and UK 
    • She was able to create long article blogs for websites, captions for Social Media posts, technical write-ups, and email copies 
    • She has experience with B2B Content writing and SEO optimization 
    • She also does keyword research and optimize blogs with backlinks, meta descriptions
    • Adept with using the following tools/software:
      • Grammarly
      • Surfer SEO 
      • StoryChief
      • Later.com
      • SEMrush
      • Jasper AI
      • Asana
      • Trello
      • Google Sheets, Drive
      • Google Analytics
      • Facebook Analytics
      • ClickUp
      • Slack
      • Buffer
      • Canva (Basics)
    • She is available to start immediately
    Predictive Index Profile- Maverick 
    https://www.predictiveindex.com/reference-profile/maverick/

    Strongest Behaviors 
    • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
    • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting
    Behavioral Summary 
    • A very independent, confident, decisive, self-starter, intense, and driven. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly
    • Their drive is directed at getting the important things done. Competitive, ambitious, and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. 

    Employment History

    Content Writer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2021 to March 2022 (8 Months)

    Duties and Responsibilities:

    • I write descriptions/captions of posts and look for available content to redesign/repurpose.
    • I also produce social media content and schedule posts to different social media channels of the company.

    INSURANCE AGENT

    Industry:

    Banking / Financial Services

    Employment Period:

    April 2011 to March 2018 (83 Months)

    Duties and Responsibilities:

    • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
    • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

    INSURANCE AGENT

    Industry:

    Banking / Financial Services

    Employment Period:

    May 2018 to October 2021 (41 Months)

    Duties and Responsibilities:

    • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
    • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

    ARTICLE WRITER

    Industry:

    Employment Period:

    March 2021 to March 2022 (12 Months)

    Duties and Responsibilities:

    • I write articles and blogs promoting good health and their products through SEO writing.
    • I also make in‑depth discussions about different digestive problems and digestive health as well as suggest different remedies in correlation to the ideals and values.

    ARTICLE WRITER

    Industry:

    Manufacturing / Production

    Employment Period:

    March 2021 to March 2022 (12 Months)

    Duties and Responsibilities:

    • I promote products and services being offered by Label Supply Mart through SEO writing.

    MARKETING OFFICER

    Industry:

    Retail / Merchandise

    Employment Period:

    May 2010 to March 2022 (142 Months)

    Duties and Responsibilities:

    • I strategize different marketing strategies to be able to stay ahead in the market in the pet industry.
    • I also manage the social media team and create promotions to keep the clients tuned to the company page.
    • I look for resellers and distributors of our different products to be able to achieve the quota of the products and maintain exclusivity.
    • I also purchase the different products for sales, approve product proposals of different suppliers, process importation, and pay custom fees.

    CONTENT CREATOR/ EXECUTIVE ASSISTANT

    Industry:

    Banking / Financial Services

    Employment Period:

    July 2022 to May 2023 (10 Months)

    Duties and Responsibilities:

    • Create relevant blogs for company websites
    • Create original content for IG posts
    • Post on company IG and engage with followers
    • Travel management
    • Reviewing, responding and prioritizing emails
    • Managing an active calendar of appointments
    • Other ad-hoc task

    CONTENT CREATOR/SOCIAL MEDIA MANAGER

    Industry:

    Environment / Health / Safety

    Employment Period:

    March 2022 to October 2022 (7 Months)

    Duties and Responsibilities:

    • Created social media posts and captions on the client's Facebook and Instagram
    • Regularly check on the performance of the posts.
    • Answered to customer inquiries, book orders and schedule appointments on the client's Facebook account
    • Engaged with the target market through community management in Facebook groups to keep the account of the client active.

    FREELANCE WRITER

    Industry:

    Education

    Employment Period:

    April 2022 to May 2023 (13 Months)

    Duties and Responsibilities:

    • Wrote student essays and papers for clients.

    SEO CONTENT WRITER

    Industry:

    Employment Period:

    July 2022 to March 2023 (8 Months)

    Duties and Responsibilities:

    • Research keywords using Surfer SEO for creating long-form blogs to rank in Google
    • Write blogs with the keywords researched
    • Optimize blogs with backlinks, meta descriptions, images and schedule for posting using Story Chief
    • Check out how my blogs ranked with Analytics

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    BUSINESS ADMINISTRATION

    Graduation Date:

    March 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Medical Science

    Major:

    MEDICAL TECHNOLOGY

    Graduation Date:

    March 1, 2004

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Social Media Management, Content Editing, Content Marketing, Content Writing, Virtual Assistant Skills,

    INTERMEDIATE ★★

      SEOSocial Media Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: DSL
    • Hardware Type: Laptop
    • Brand Name: Dell
    • Processor: AMD Ryzen 5
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.80/hr

    Christine

    Candidate ID: 438244


    ADVANCED

      Social Media Management, Content Editing, Content Marketing, Content Writing...

    INTERMEDIATE

      SEO, Social Media Marketing...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 11.81 per hour or $USD 1023.88 per month

    Remote Staff Recruiter Comments

    • Christine has over 17 years of work experience within Digital Marketing, Retail Industries.
    • Her expertise are the following:
      • Content Writing (Web, Article & SEO)
      • Content Marketing
      • Social Media Management (Facebook, Instagram & LinkedIn)
    • She used to cater to clients where some are based in Dubai, US, Canada, and UK 
    • She was able to create long article blogs for websites, captions for Social Media posts, technical write-ups, and email copies 
    • She has experience with B2B Content writing and SEO optimization 
    • She also does keyword research and optimize blogs with backlinks, meta descriptions
    • Adept with using the following tools/software:
      • Grammarly
      • Surfer SEO 
      • StoryChief
      • Later.com
      • SEMrush
      • Jasper AI
      • Asana
      • Trello
      • Google Sheets, Drive
      • Google Analytics
      • Facebook Analytics
      • ClickUp
      • Slack
      • Buffer
      • Canva (Basics)
    • She is available to start immediately
    Predictive Index Profile- Maverick 
    https://www.predictiveindex.com/reference-profile/maverick/

    Strongest Behaviors 
    • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
    • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting
    Behavioral Summary 
    • A very independent, confident, decisive, self-starter, intense, and driven. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly
    • Their drive is directed at getting the important things done. Competitive, ambitious, and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. 

    Employment History

    Content Writer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2021 to March 2022 (8 Months)

    Duties and Responsibilities:

    • I write descriptions/captions of posts and look for available content to redesign/repurpose.
    • I also produce social media content and schedule posts to different social media channels of the company.

    INSURANCE AGENT

    Industry:

    Banking / Financial Services

    Employment Period:

    April 2011 to March 2018 (83 Months)

    Duties and Responsibilities:

    • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
    • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

    INSURANCE AGENT

    Industry:

    Banking / Financial Services

    Employment Period:

    May 2018 to October 2021 (41 Months)

    Duties and Responsibilities:

    • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
    • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

    ARTICLE WRITER

    Industry:

    Employment Period:

    March 2021 to March 2022 (12 Months)

    Duties and Responsibilities:

    • I write articles and blogs promoting good health and their products through SEO writing.
    • I also make in‑depth discussions about different digestive problems and digestive health as well as suggest different remedies in correlation to the ideals and values.

    ARTICLE WRITER

    Industry:

    Manufacturing / Production

    Employment Period:

    March 2021 to March 2022 (12 Months)

    Duties and Responsibilities:

    • I promote products and services being offered by Label Supply Mart through SEO writing.

    MARKETING OFFICER

    Industry:

    Retail / Merchandise

    Employment Period:

    May 2010 to March 2022 (142 Months)

    Duties and Responsibilities:

    • I strategize different marketing strategies to be able to stay ahead in the market in the pet industry.
    • I also manage the social media team and create promotions to keep the clients tuned to the company page.
    • I look for resellers and distributors of our different products to be able to achieve the quota of the products and maintain exclusivity.
    • I also purchase the different products for sales, approve product proposals of different suppliers, process importation, and pay custom fees.

    CONTENT CREATOR/ EXECUTIVE ASSISTANT

    Industry:

    Banking / Financial Services

    Employment Period:

    July 2022 to May 2023 (10 Months)

    Duties and Responsibilities:

    • Create relevant blogs for company websites
    • Create original content for IG posts
    • Post on company IG and engage with followers
    • Travel management
    • Reviewing, responding and prioritizing emails
    • Managing an active calendar of appointments
    • Other ad-hoc task

    CONTENT CREATOR/SOCIAL MEDIA MANAGER

    Industry:

    Environment / Health / Safety

    Employment Period:

    March 2022 to October 2022 (7 Months)

    Duties and Responsibilities:

    • Created social media posts and captions on the client's Facebook and Instagram
    • Regularly check on the performance of the posts.
    • Answered to customer inquiries, book orders and schedule appointments on the client's Facebook account
    • Engaged with the target market through community management in Facebook groups to keep the account of the client active.

    FREELANCE WRITER

    Industry:

    Education

    Employment Period:

    April 2022 to May 2023 (13 Months)

    Duties and Responsibilities:

    • Wrote student essays and papers for clients.

    SEO CONTENT WRITER

    Industry:

    Employment Period:

    July 2022 to March 2023 (8 Months)

    Duties and Responsibilities:

    • Research keywords using Surfer SEO for creating long-form blogs to rank in Google
    • Write blogs with the keywords researched
    • Optimize blogs with backlinks, meta descriptions, images and schedule for posting using Story Chief
    • Check out how my blogs ranked with Analytics

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    BUSINESS ADMINISTRATION

    Graduation Date:

    March 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Medical Science

    Major:

    MEDICAL TECHNOLOGY

    Graduation Date:

    March 1, 2004

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Social Media Management, Content Editing, Content Marketing, Content Writing, Virtual Assistant Skills,

    INTERMEDIATE ★★

      SEOSocial Media Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: DSL
    • Hardware Type: Laptop
    • Brand Name: Dell
    • Processor: AMD Ryzen 5
    • Operating System: Windows 10

    All-inclusive Rate: USD $13.83/hr

    ALAN

    Candidate ID: 438072


    ADVANCED

      Dart, .NET, ASP.NET MVC, Visual Studio .NET...

    INTERMEDIATE

      ...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 13.83 per hour or $USD 2397.40 per month

    Remote Staff Recruiter Comments

    • Alan has been in Software Development for over 8 years
    • He's more inclined to C# development
    • He developed apps and websites from scratch
    • He has also developed API using ASP.NET
    • He has mobile app projects as well using Flutter - Dart
    • He's currently supervising a team of 5 Developers
    • Has a background on submission process of application to Play Store
    • He does the unit testing to most of his projects 
    • He's adept at the following:
      • C# - 8 yrs
      • .NET 
      • ASP.NET Blazor - 1yr
      • Entity Framework - 7yrs
      • MVC
      • Dapper
      • Flutter - Dart
      • MSSQL
      • MySQL
      • SQLite
      • SVN
      • Bitbucket
      • Visual Studio
      • Web API - 5yrs
      • Powershell - Knowledge
    • He can start in a month notice for Full time
    Predictive Index Behavioral Profile - Promoter

    Strongest Behavior 
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    Behavioral Summary

    Alan is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

    He is a complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express himself to individuals or groups with warmth and enthusiasm.  He easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

    Relatively unconcerned about details and often inclined to consider them unimportant, ge expresses himself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. His interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.


     

    Employment History

    SYSTEM SPECIALIST /DEVELOPER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2014 to March 2022 (93 Months)

    Duties and Responsibilities:

    • Handle multi-tasking.
    • Database designing every project
    • Orientation of user
    • Gathering of information
    • Software installation
    • System Maintenance
    • Team Leader (Development / Senior Programmer)
    I developed Desktop App such us :
    • HR201 System
    • Canteen Stocks Inventory
    • Disbursement System
    • Outsourcing Contract Monitoring
    • Lending System
    • Product Management Inventory System
    • Construction Management System
    • Accounting System
    • Sales Mobile App
    • E-Clocking App
     

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Programming

    Graduation Date:

    January 2, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Dart, .NET, ASP.NET MVC, Visual Studio .NET, C#.NET, C#,

    INTERMEDIATE ★★


    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ASUS TUF
    • Processor: Intel Core i7
    • Operating System: Windows 11

    All-inclusive Rate: USD $13.83/hr

    ALAN

    Candidate ID: 438072


    ADVANCED

      Dart, .NET, ASP.NET MVC, Visual Studio .NET...

    INTERMEDIATE

      ...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 13.83 per hour or $USD 2397.40 per month

    Remote Staff Recruiter Comments

    • Alan has been in Software Development for over 8 years
    • He's more inclined to C# development
    • He developed apps and websites from scratch
    • He has also developed API using ASP.NET
    • He has mobile app projects as well using Flutter - Dart
    • He's currently supervising a team of 5 Developers
    • Has a background on submission process of application to Play Store
    • He does the unit testing to most of his projects 
    • He's adept at the following:
      • C# - 8 yrs
      • .NET 
      • ASP.NET Blazor - 1yr
      • Entity Framework - 7yrs
      • MVC
      • Dapper
      • Flutter - Dart
      • MSSQL
      • MySQL
      • SQLite
      • SVN
      • Bitbucket
      • Visual Studio
      • Web API - 5yrs
      • Powershell - Knowledge
    • He can start in a month notice for Full time
    Predictive Index Behavioral Profile - Promoter

    Strongest Behavior 
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    Behavioral Summary

    Alan is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

    He is a complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express himself to individuals or groups with warmth and enthusiasm.  He easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

    Relatively unconcerned about details and often inclined to consider them unimportant, ge expresses himself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. His interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.


     

    Employment History

    SYSTEM SPECIALIST /DEVELOPER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2014 to March 2022 (93 Months)

    Duties and Responsibilities:

    • Handle multi-tasking.
    • Database designing every project
    • Orientation of user
    • Gathering of information
    • Software installation
    • System Maintenance
    • Team Leader (Development / Senior Programmer)
    I developed Desktop App such us :
    • HR201 System
    • Canteen Stocks Inventory
    • Disbursement System
    • Outsourcing Contract Monitoring
    • Lending System
    • Product Management Inventory System
    • Construction Management System
    • Accounting System
    • Sales Mobile App
    • E-Clocking App
     

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Programming

    Graduation Date:

    January 2, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Dart, .NET, ASP.NET MVC, Visual Studio .NET, C#.NET, C#,

    INTERMEDIATE ★★


    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ASUS TUF
    • Processor: Intel Core i7
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.28/hr

    Jennelyn

    Candidate ID: 438004


    ADVANCED

      Quantity Surveying, Microsoft...

    INTERMEDIATE

      Civil Engineering, , Quantity Surveying...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.28 per hour or $USD 1261.04 per month

    Remote Staff Recruiter Comments

    • She worked as a Quantity Surveyor.
    • She prepares budgets, bills of quantities, and other relevant documents.
    •  She reviews building, construction, or architectural plans and prepares quantity needs and cost of materials.
    • She is responsible in quality checking of materials and BOMs
    • She updates the system master list for BOM and material unit price.
    • She has experience in estimating commercial furnitures used in their projects.
    • She is proficient in using :
      • AutoCAD - 5yrs
      • Excel - 5yrs
    • She needs 1 week notice

    Employment History

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2019 to February 2021 (21 Months)

    Duties and Responsibilities:

    • Take the lead role in establishing project budget to maximize the success of the business.
    • Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients. -Review building, construction, or architectural plans and prepare quantity needs and cost of materials.
    • Liaise with Site Engineers, Procurement and Business development department.
    • Carry out minor work / repair pricing.
    • Check and verify request for additional materials on site.
    • Updates system masterlist including BOM and material unit price.

     

    Cost Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    March 2018 to May 2019 (13 Months)

    Duties and Responsibilities:

    • Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients.
    • Review building, construction, or architectural plans and prepare quantity needs and cost of materials.
    • Have responsibility for the preparation of accomplishment reports billing documents for NHA projects.
    • Take the lead role in the procurement (supplier evaluation and negotiating contracts) and tracking of raw materials.
    • Check and verify request for additional materials on site.
    • Responsible in quality checking of material and guarantee to maintain standard work on site.
    • Prepares payroll and job order for sub-contactors.

     

    College Instructor

    Industry:

    Education

    Employment Period:

    June 2022 to April 2025 (34 Months)

    Duties and Responsibilities:

    • Deliver engaging lectures, discussions, and presentations to convey course material effectively.
    • Helped in Module Writing/Editing -Create and administer assessments such as quizzes, exams, projects, and assignments
    • Foster an inclusive classroom environment that encourages active participation and respectful interactions.
    • Offer one-on-one academic support sessions to assist students with challenging topics.
    • Collaborate with colleagues on interdisciplinary projects, curriculum design, and research.
    • Assist in administrative tasks such as attendance tracking and grade submissions.
    • Provide students with personalized academic advice, helping them select appropriate courses and develop a clear educational path.
    • Address academic challenges or roadblocks that students may encounter, offering solutions and strategies for success.
    • Direct students to campus resources such as tutoring, academic support centers, and career services to enhance their learning experience.
    • Offer constructive feedback on students' academic progress, assignments, and performance to encourage improvement.
    • Collaborate with faculty, administrators, and other advisors to ensure consistent and comprehensive support for students.
    Subjects Handled
    • Statics of Rigid Bodies
    • Differential Equation
    • Steel Design
    • Professional Integration | Surveying 
    • Engineering Management
    • Engineering Economics

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    March 30, 2017

    Located In:

    Philippines

    License and Certification: :

    Licensed Civil Engineer November 2017 Average: 83.95


    Skills

    ADVANCED ★★★

      Quantity SurveyingMicrosoft

    INTERMEDIATE ★★

      Civil EngineeringQuantity Surveying

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 30.49, Upload: 36.90
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: MSI
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.28/hr

    Jennelyn

    Candidate ID: 438004


    ADVANCED

      Quantity Surveying, Microsoft...

    INTERMEDIATE

      Civil Engineering, , Quantity Surveying...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.28 per hour or $USD 1261.04 per month

    Remote Staff Recruiter Comments

    • She worked as a Quantity Surveyor.
    • She prepares budgets, bills of quantities, and other relevant documents.
    •  She reviews building, construction, or architectural plans and prepares quantity needs and cost of materials.
    • She is responsible in quality checking of materials and BOMs
    • She updates the system master list for BOM and material unit price.
    • She has experience in estimating commercial furnitures used in their projects.
    • She is proficient in using :
      • AutoCAD - 5yrs
      • Excel - 5yrs
    • She needs 1 week notice

    Employment History

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2019 to February 2021 (21 Months)

    Duties and Responsibilities:

    • Take the lead role in establishing project budget to maximize the success of the business.
    • Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients. -Review building, construction, or architectural plans and prepare quantity needs and cost of materials.
    • Liaise with Site Engineers, Procurement and Business development department.
    • Carry out minor work / repair pricing.
    • Check and verify request for additional materials on site.
    • Updates system masterlist including BOM and material unit price.

     

    Cost Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    March 2018 to May 2019 (13 Months)

    Duties and Responsibilities:

    • Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients.
    • Review building, construction, or architectural plans and prepare quantity needs and cost of materials.
    • Have responsibility for the preparation of accomplishment reports billing documents for NHA projects.
    • Take the lead role in the procurement (supplier evaluation and negotiating contracts) and tracking of raw materials.
    • Check and verify request for additional materials on site.
    • Responsible in quality checking of material and guarantee to maintain standard work on site.
    • Prepares payroll and job order for sub-contactors.

     

    College Instructor

    Industry:

    Education

    Employment Period:

    June 2022 to April 2025 (34 Months)

    Duties and Responsibilities:

    • Deliver engaging lectures, discussions, and presentations to convey course material effectively.
    • Helped in Module Writing/Editing -Create and administer assessments such as quizzes, exams, projects, and assignments
    • Foster an inclusive classroom environment that encourages active participation and respectful interactions.
    • Offer one-on-one academic support sessions to assist students with challenging topics.
    • Collaborate with colleagues on interdisciplinary projects, curriculum design, and research.
    • Assist in administrative tasks such as attendance tracking and grade submissions.
    • Provide students with personalized academic advice, helping them select appropriate courses and develop a clear educational path.
    • Address academic challenges or roadblocks that students may encounter, offering solutions and strategies for success.
    • Direct students to campus resources such as tutoring, academic support centers, and career services to enhance their learning experience.
    • Offer constructive feedback on students' academic progress, assignments, and performance to encourage improvement.
    • Collaborate with faculty, administrators, and other advisors to ensure consistent and comprehensive support for students.
    Subjects Handled
    • Statics of Rigid Bodies
    • Differential Equation
    • Steel Design
    • Professional Integration | Surveying 
    • Engineering Management
    • Engineering Economics

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    March 30, 2017

    Located In:

    Philippines

    License and Certification: :

    Licensed Civil Engineer November 2017 Average: 83.95


    Skills

    ADVANCED ★★★

      Quantity SurveyingMicrosoft

    INTERMEDIATE ★★

      Civil EngineeringQuantity Surveying

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 30.49, Upload: 36.90
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: MSI
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.28/hr

    Maria

    Candidate ID: 437441


    ADVANCED

      Technical Support, Sales, Customer Service, Virtual Assistant Skills...

    INTERMEDIATE

      Lead Generation, Technical Support, Xero...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.07 per hour or $USD 613.04 per month

    Remote Staff Recruiter Comments

    • Ria has been working for almost 15 years as a Customer Service Representative, Technical Support, Telemarketer, Virtual Assistant, Appointment Setter, and  Executive Service Specialist within the BPO industry.
    • She is knowledgeable in doing tasks:
      • Customer Handling
      • Technical Support
      • Phone Support
      • Selling Product
      • Marketing Research
      • Calendar Management
      • Email Management
      • Data Mining
      • Lead Generation
      • Data Entry
      • Customer Satisfaction
    • She is adept at using tools like:
      • Salesforce
      • Vodafone
      • Avaya
      • Microsoft Office
      • RingCentral
      • Google Application
      • Xero
      • Slack
      • Zoom
    • She can start immediately. For any full-time position.


    Predictive Index Behavioral Profile- Collaborator

    Strongest Behaviors
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

    Behavioral Summary

    Maria Fatima is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


    Employment History

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2008 to June 2014 (77 Months)

    Duties and Responsibilities:

    • Campaign: US eCommerce
    • Inbound Calls as a Customer Service Agent.
    • Tracking Packages for the Customer.
    • Refunds and Replacements.
    • Basic Troubleshooting

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2015 to January 2016 (11 Months)

    Duties and Responsibilities:

    • Campaign: Telecommunication
    • Inbound Calls as Customer Service Agent.
    • Processing Refunds/Promo.
    • Activations of Prepaid cards.
    • Take care of T Mobile Customer Accounts, Coverage, Deals and Devices.
    • Basic Mobile and Network Troubleshooting

    TECHNICAL SUPPORT REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2015 to January 2017 (23 Months)

    Duties and Responsibilities:

    • Inbound Calls as Customer Service Agent.
    • Basic Troubleshooting of Microsoft Surface Devices.
    • Microsoft Surface Replacement.

    TELEMARKETER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2016 to August 2016 (6 Months)

    Duties and Responsibilities:

    • Outbound Sales: selling products to help Bowel Cancer Australia - Charity.

    OUTBOUND SALES

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2017 to January 2018 (11 Months)

    Duties and Responsibilities:

    • Marketing Research
    • Outbound Calls for Marketing Purposes
    • Agile CRM: storing and updating client’s profile
    • Inbound Calls as Customer Service Agent.
    • Inbound Calls for booking purposes.
    • Manage Client’s Calendar (Schedules)
    • Manage Client’s Email
    • Manage the Business Facebook Account.
    • Using Xero for invoice purposes.
    • Using Excel applications.
    • Using x-lite
    • Using Stripe application for receiving payments.
    • Using Slack Application.

    APPOINTMENT SETTER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2018 to January 2020 (20 Months)

    Duties and Responsibilities:

    • Marketing Research/ Data Mining
    • Outbound calls for appointments.
    • Lead Generation.
    • Using Gold Mine CRM: Client’s profile
    • Using Excel applications.

    EXECUTIVE SERVICES SPECIALIST I

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2021 to April 2021 (1 Months)

    Duties and Responsibilities:

    • Lead Generation.
    • Using Excel applications.
    • Outbound calls for appointments.

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2020 to March 2022 (14 Months)

    Duties and Responsibilities:

    • Inbound calls
    • Outbound calls
    • Order Management
    • Email Support
    • Chat Support
    • Tech Support
    • Sales Support

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    English

    Graduation Date:

    January 1, 1992

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Technical Support, Sales, Customer Service, Virtual Assistant Skills, Telemarketing,

    INTERMEDIATE ★★

      Lead GenerationTechnical SupportXero

    Work at Home Capabilities:

    • Internet Bandwidth: 15 Mbps
    • Working Environment: Private Room
    • Speed Test Result: Download:44.02 Upload: 1.00
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: AMD
    • Processor: Ryzen 3 2200G
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.28/hr

    Maria

    Candidate ID: 437441


    ADVANCED

      Technical Support, Sales, Customer Service, Virtual Assistant Skills...

    INTERMEDIATE

      Lead Generation, Technical Support, Xero...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.07 per hour or $USD 613.04 per month

    Remote Staff Recruiter Comments

    • Ria has been working for almost 15 years as a Customer Service Representative, Technical Support, Telemarketer, Virtual Assistant, Appointment Setter, and  Executive Service Specialist within the BPO industry.
    • She is knowledgeable in doing tasks:
      • Customer Handling
      • Technical Support
      • Phone Support
      • Selling Product
      • Marketing Research
      • Calendar Management
      • Email Management
      • Data Mining
      • Lead Generation
      • Data Entry
      • Customer Satisfaction
    • She is adept at using tools like:
      • Salesforce
      • Vodafone
      • Avaya
      • Microsoft Office
      • RingCentral
      • Google Application
      • Xero
      • Slack
      • Zoom
    • She can start immediately. For any full-time position.


    Predictive Index Behavioral Profile- Collaborator

    Strongest Behaviors
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

    Behavioral Summary

    Maria Fatima is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


    Employment History

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2008 to June 2014 (77 Months)

    Duties and Responsibilities:

    • Campaign: US eCommerce
    • Inbound Calls as a Customer Service Agent.
    • Tracking Packages for the Customer.
    • Refunds and Replacements.
    • Basic Troubleshooting

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2015 to January 2016 (11 Months)

    Duties and Responsibilities:

    • Campaign: Telecommunication
    • Inbound Calls as Customer Service Agent.
    • Processing Refunds/Promo.
    • Activations of Prepaid cards.
    • Take care of T Mobile Customer Accounts, Coverage, Deals and Devices.
    • Basic Mobile and Network Troubleshooting

    TECHNICAL SUPPORT REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2015 to January 2017 (23 Months)

    Duties and Responsibilities:

    • Inbound Calls as Customer Service Agent.
    • Basic Troubleshooting of Microsoft Surface Devices.
    • Microsoft Surface Replacement.

    TELEMARKETER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2016 to August 2016 (6 Months)

    Duties and Responsibilities:

    • Outbound Sales: selling products to help Bowel Cancer Australia - Charity.

    OUTBOUND SALES

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2017 to January 2018 (11 Months)

    Duties and Responsibilities:

    • Marketing Research
    • Outbound Calls for Marketing Purposes
    • Agile CRM: storing and updating client’s profile
    • Inbound Calls as Customer Service Agent.
    • Inbound Calls for booking purposes.
    • Manage Client’s Calendar (Schedules)
    • Manage Client’s Email
    • Manage the Business Facebook Account.
    • Using Xero for invoice purposes.
    • Using Excel applications.
    • Using x-lite
    • Using Stripe application for receiving payments.
    • Using Slack Application.

    APPOINTMENT SETTER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2018 to January 2020 (20 Months)

    Duties and Responsibilities:

    • Marketing Research/ Data Mining
    • Outbound calls for appointments.
    • Lead Generation.
    • Using Gold Mine CRM: Client’s profile
    • Using Excel applications.

    EXECUTIVE SERVICES SPECIALIST I

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2021 to April 2021 (1 Months)

    Duties and Responsibilities:

    • Lead Generation.
    • Using Excel applications.
    • Outbound calls for appointments.

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2020 to March 2022 (14 Months)

    Duties and Responsibilities:

    • Inbound calls
    • Outbound calls
    • Order Management
    • Email Support
    • Chat Support
    • Tech Support
    • Sales Support

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    English

    Graduation Date:

    January 1, 1992

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Technical Support, Sales, Customer Service, Virtual Assistant Skills, Telemarketing,

    INTERMEDIATE ★★

      Lead GenerationTechnical SupportXero

    Work at Home Capabilities:

    • Internet Bandwidth: 15 Mbps
    • Working Environment: Private Room
    • Speed Test Result: Download:44.02 Upload: 1.00
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: AMD
    • Processor: Ryzen 3 2200G
    • Operating System: Windows 10

    All-inclusive Rate: USD $11.81/hr

    CHRIS

    Candidate ID: 436905


    ADVANCED

      WordPress, DIVI Page Builder, Elementor, WooCommerce...

    INTERMEDIATE

      Trello, PHP, JavaScript, Atlassian JIRA...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 11.81 per hour or $USD 2047.75 per month

    Remote Staff Recruiter Comments

    Chris is a highly skilled WordPress Developer with advanced expertise in website development, customization, and performance optimization. His strong background in SEO, along with his knowledge of popular page builders and CRM tools, makes him a great fit for roles that require both technical proficiency and a focus on user experience and speed optimization.

    Work Experience Overview:
    1. WordPress, Shopify & HubSpot Developer (Freelance, Jan 2022 - Jun 2024): Specialized in WordPress and Shopify theme installation, configuration, and development. Managed DNS, CDN, database configurations, and conducted pagespeed optimization for both desktop and mobile.
    2. WordPress Developer (PetCo Direct, Aug 2021 - Dec 2021): Installed and customized themes and plugins, managed GoDaddy hosting, and integrated MailChimp CRM. Focused on content management and website speed optimization.
    3. WordPress/HubSpot Developer (My Virtual Mate, Nov 2020 - Aug 2021): Built landing pages, managed WordPress themes, and handled content management, pagespeed optimization, and server management.
    4. Shopify Front-End Developer (REV365 Digital Marketing, Sept 2018 - Jan 2019): Developed front-end functions for Shopify, converting static pages into dynamic websites using InvisionApp designs.
    5. Web Developer/SEO Personnel (WPTangerine, Jul 2017 - Aug 2018): Managed WordPress and eCommerce site development, handled DNS and database management, optimized pagespeed, and performed on-page SEO tasks.
    Skills:
    • WordPress Development (Advanced): Extensive experience in WordPress theme and plugin installation, customization, and pagespeed optimization.
    • Elementor, DIVI Page Builder, WooCommerce (Advanced): Expertise in popular WordPress builders and eCommerce platforms.
    • Front-End Development (Advanced): Proficient in HTML5, CSS3, and JavaScript for website customization and performance optimization.
    • Database & Hosting Management (Advanced): Skilled in managing MySQL databases, DNS configuration, and hosting platforms like GoDaddy and Digital Ocean.
    • SEO Optimization (Advanced): Experienced in on-page SEO, content management, and website speed improvements.

    Predictive Index Behavioral Profile- Collaborator

    • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
    • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
    • Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.

    Chris Bert is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
    This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
    • Chris has substantial experience as a Web Developer, working on various platforms like WordPress, Shopify, and HubSpot since 2013.
    • His professional journey includes freelance and remote work, primarily focusing on website development, theme/plugin customization, hosting server management, and SEO.
    • Notable projects include building numerous websites using WordPress (DIVI, Avada, and Elementor themes) and Shopify for diverse clients and industries.
    • His work includes high-profile sites showcasing his ability to handle complex website builds and optimizations.
    • Has extensive experience in front-end development, SEO management, and content management.
    • Proficient in a wide range of technical skills, including HTML5/CSS3, JavaScript, jQuery, PHP, and MySQL.
    • He has strong expertise in web hosting management (WHM/cPanel), database management, and using various CRM and SEO tools such as MailChimp, Aweber, Google Analytics, and Search Console.
    • His command over tools like WordPress, Shopify, HubSpot, Kinsta, and Figma positions him as a versatile developer skilled in both the technical and creative aspects of web development.
    Predictive Index Behavioral Profile - Collaborator

    Strongest Behaviors
    • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
    • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    Behavioral Summary

    Chris Bert is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


    Employment History

    Web Developer/SEO Personnel/Social Media Manager

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2016 to July 2017 (18 Months)

    Duties and Responsibilities:

    • Create and develop websites (DIVI from Elegant theme)
    • Domain DNS integration to cPanel
    • Create and manage database • CMS (WordPress) installation through cPanel
    • Content Management
    • On/Off-page Optimization
    • Link Building
    • Manage CRM Tool (Aweber)
    • Manage and create marketing funnels and landing pages (ClickFunnels)
    • Manage Affiliate Marketing product (MOBE)
    • Create a Marketing Strategy

    Technical Service/SEO personnel

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to May 2016 (26 Months)

    Duties and Responsibilities:

    • Give support to the clients customer via email
    • Content Management
    • Optimize Websites
    • Link Building

    Virtual Assistant/Web Developer

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2013 to March 2014 (13 Months)

    Duties and Responsibilities:

    • Develop client's websites using different WordPress themes
    • Optimize page for fast and efficient loading
    • Content Management
    • Social Media Management and Marketing
    • Data Entry

    Promo Clerk

    Industry:

    Apparel

    Employment Period:

    May 2011 to January 2013 (20 Months)

    Duties and Responsibilities:

    • Received apparel stacks from the main company
    • Pile and arrange stacks in the stockrooms
    • Display apparel products in our designated displaying area
    • Sell assigned brand of products

    Web Developer/SEO Personnel

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    July 2017 to August 2018 (12 Months)

    Duties and Responsibilities:

    • Create and develop websites (WordPress & eCommerce Sites)
    • Domain DNS integration to hosting server
    • Create and manage database
    • CMS (WordPress) installation
    • Maintaining and troubleshooting clients’ websites
    • On-page Optimization
    • Pagespeed Optimization
    • Data Entry

    Shopify Front-End Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    September 2018 to January 2019 (3 Months)

    Duties and Responsibilities:

    • Shopify Front-End
    • Convert Designed Pages (InvisionApp) to Static Pages
    • Covert to Dynamic Pages and Website
    • Create Front-End Function (Pop-ups, Lazy Load, Dropdown, etc.)
    • Use of Version Control (Bitbucket)

    WordPress Developer

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    January 2020 to October 2020 (9 Months)

    Duties and Responsibilities:

    • Theme and Plugin installation
    • Setting up/Configuring theme and plugins
    • Website Development
    • Hosting Server Management (Kinsta)
    • DNS, CDN and Database Configuration, and Management
    • Google Console – Cloud Storage Configuration and Management
    • Content Management
    • Pagespeed Optimization

    WordPress/HubSpot Developer

    Industry:

    Computer / Information Technology (Hardware)

    Employment Period:

    November 2020 to August 2021 (8 Months)

    Duties and Responsibilities:

    • HubSpot (Landing Page Build, Quote Template Customization, and website integration)
    • WordPress Theme and Plugin installation
    • WordPress Setting up/Configuring theme and plugins
    • Website Customization
    • Hosting Server Management (Digital Ocean)
    • Content Management
    • Pagespeed Optimization

    WordPress Developer

    Industry:

    Others

    Employment Period:

    August 2021 to December 2021 (4 Months)

    Duties and Responsibilities:

    • Theme and Plugin installation
    • Setting up/Configuring theme and plugins
    • Website Customization
    • Hosting Server Management (GoDaddy)
    • Content Management
    • Pagespeed Optimization
    • CRM Integration/Management (MailChimp)

    WordPress, Shopify & HubSpot Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    January 2022 to June 2024 (29 Months)

    Duties and Responsibilities:

    • WordPress and Shopify Theme, and Plugin installation
    • WordPress and Shopify Setting up/Configuring theme and plugins
    • Front-end Website Development using HTML, CSS, and Native JavaScript
    • Hosting Server Management
    • DNS, CDN, and Database Configuration, and Management
    • Google Console and API Integration
    • Content Management
    • Pagespeed Optimization (Desktop and Mobile)

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    April 13, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      WordPress, DIVI Page Builder, Elementor, WooCommerce, Beaver Builder, MySQL, MailChimp, Hubspot CRM, HTML5, CSS3,

    INTERMEDIATE ★★

      TrelloPHPJavaScriptAtlassian JIRA

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16720572690
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: AMD
    • Processor: Ryzen 7
    • Operating System: Windows 11

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.