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Mikarla “Mika” is an experienced Virtual Assistant and Administrative Professional with over 10 years of work history spanning HR, admin, and freelancing support roles across the U.S., Canada, Portugal, and Australia. Since transitioning to freelancing in 2020, she has specialized in back-end support, client communications, data entry, project coordination, and accounting assistance.

She is Xero Advisor Certified (April 2025) and has hands-on experience with reconciliation, invoicing, and contract administration for construction companies. Mika also has exposure to social media content scheduling and email marketing. She is highly adaptable, resourceful, and committed to delivering reliable support for international clients, with proven success in both short-term and long-term engagements.

• General Virtual Assistance (email/calendar management, client communications, document filing)
• Contract administration & drafting (HR background + freelancing roles)
• Light project coordination (reminding teams on deliverables, monitoring progress, updating stakeholders)

• Xero Advisor Certified (2025) – skilled in reconciliation, coding expenses, invoice processing, and project assignment
• Vendor and client data entry and records management

• Web research, lead scraping, and data entry (experience in logistics, real estate, sports, and migration assistance industries)
• Creation of lead sheets and sales team support

• Social media scheduling and content drafting (Facebook, Instagram)
• Caption writing and engagement support using ChatGPT-assisted drafts
• Canva for photo editing and template creation
• Email and SMS campaign reporting and support (HubSpot, Buildout, internal tools)

• Xero (reconciliation, invoicing, expense coding)
• HubSpot (email marketing, property listings)
• Buildout (real estate property posting)
• Canva (photo editing & design)
• Internal productivity monitoring tools
• Email outreach tools and CRM systems

April 2025 – Present (Ad hoc, 3–5 hrs/week)

• Performs reconciliation and invoicing using Xero
• Assigns and codes project expenses, attaches invoices for processing
• Provides administrative support as needed

Full-time, 4+ years

• Longest full-time role; supported marketing managers with campaign data tracking
• Managed reports on email/SMS outreach (sends, unsubscribes, engagement)
• Provided consistent back-end admin support for U.S.-based marketing clients

Part-time, 2.5 years

• Managed emails, calendars, and property marketing materials
• Created property email templates and basic graphics via Canva
• Posted real estate listings through Buildout and supported email campaigns via HubSpot

2020 – 2021

• RMS Movers, Illinois, USA – Web research, lead sheet preparation for sales
• Expat Empire, Portugal – Country and relocation research for migration clients
• Pivation, Ontario, Canada – Cold email outreach, Instagram inbox outreach, lead scraping for sports professionals

• HR/Admin Supervisor – Draw Steel Builders (served AU clients, AutoCAD projects)
• HR Recruitment & Assistant – Food Manufacturing Company (McDonald’s PH supplier)
• HR/Franchise Specialist – Travel Agency, Quezon City
• HR Associate – BPO Company

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and awlessly; follows, in a literal way, that execution plan.

Mikarla is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mikarla, who takes responsibilities very seriously.

With experience and/or training, Mikarla will develop a high level of specialized expertise and eciency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mikarla is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

• Mika started her career last 2014 in the field of Human Resources and was exposed to Recruitment and Selection, Timekeeping, Payroll/Benefits, Employee Relations and on Records keeping/custodian. She has worked for various industries such as BPO, travel agency, manufacturing, logistics and digital marketing. In 2018, she started on being a Virtual Assistant where she has been supporting the following administrative tasks:
  • Data Entry
  • Web Research
  • Editing and Formatting documents
  • Creating visual presentations
  • Transcribing audio file into text file
  • Email Management
  • Calendar Management
  • Graphic Designing
  • Video Editing
• She is proficient on the following tools/applications:
  • Google Suite-Sheet,Document,Drive,Hangouts,Meet
  • Microsoft Applications (Word,Excel and Powerpoint)
  • LinkedIn
  • Buildout
  • Trello
  • Hubspot
  • Clickup
  • Slack
  • Canva
  • Redfin
  • Lead Sherpa
• She can start immediately

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.

He finished BS HRM in 2013
After graduation, he started his career in the BPO industry

He handled Sales and Billing accounts
He successfully converted interested customers into sales
In his last employment as Senior Associate/SME, He handles:

Escalations
Administrative Tasks
Reporting
Coaching and
Provide support to the customers through email and phones calls

He is also knowledgeable in different software and tools like:

Salesforce
Spice
Space
Avaya Softphone
Google Workspace

He has 8 years of collective experience in Customer Handling.
Available to work part-time and full-time immediately.

Predictive Index Profile - Altruist
https://www.predictiveindex.com/reference-profile/altruist/

Strongest Behaviors

• More interested in people, building relationships, and teamwork than technical matters. Generally affable, optimistic, and trusting.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
• More focused on goals and the people needed to get there than the details or plans; comfortable delegating details.

He finished BS HRM in 2013
After graduation, he started his career in the BPO industry

He handled Sales and Billing accounts
He successfully converted interested customers into sales
In his last employment as Senior Associate/SME, He handles:

Escalations
Administrative Tasks
Reporting
Coaching and
Provide support to the customers through email and phones calls

He is also knowledgeable in different software and tools like:

Salesforce
Spice
Space
Avaya Softphone
Google Workspace

He has 8 years of collective experience in Customer Handling.
Available to work part-time and full-time immediately.

Predictive Index Profile - Altruist
https://www.predictiveindex.com/reference-profile/altruist/

Strongest Behaviors

• More interested in people, building relationships, and teamwork than technical matters. Generally affable, optimistic, and trusting.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
• More focused on goals and the people needed to get there than the details or plans; comfortable delegating details.

• He is working as an Assistant Manager - Mechanical.
• He reviews design computations of sizing of equipment, boiler trims, fabrication drawing cutting lists and estimates.
• He prepares the  Bill of Materials and cost estimates.
• He conducts research and product development.
• He used:
  • AutoCAD  - 11yrs
  • Solidworks - 11yrs
  • Autodesk inventor - 11yrs
  • Autodesk plant 3d - 7yrs
• He needs 30 days notice.

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.

Richard Mark is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Richard Mark, who takes responsibilities very seriously.

• He is working as an Assistant Manager - Mechanical.
• He reviews design computations of sizing of equipment, boiler trims, fabrication drawing cutting lists and estimates.
• He prepares the  Bill of Materials and cost estimates.
• He conducts research and product development.
• He used:
  • AutoCAD  - 11yrs
  • Solidworks - 11yrs
  • Autodesk inventor - 11yrs
  • Autodesk plant 3d - 7yrs
• He needs 30 days notice.

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.

Richard Mark is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Richard Mark, who takes responsibilities very seriously.

Jerica has more than ten years of experience in the customer service industry

She worked for a BPO company providing technical assistance to US-based customers having issues with their mobile and internet service

Responded to account inquiries and concerns. 

She then got promoted as a Team Lead where she managed a team of 15-16 agents

Conducted coaching and feedback on agent performance

Mentored agents who were unable to meet KPIs 

Conducted team meetings and training to ensure that everyone is aligned and updated with new processes of the project

Jerica then shifted to remote work and was hired as a Shopify E-commerce Manager for an e-commerce company in the US

Some of the tasks she performed included:

• Shopify order management
• Shopify product listing
• Order Fulfillment
• Answered  customer inquiries via email, social media, and chat
• Processed returns and refunds

She also had a brief stint as a social media specialist for a marketing company where she did the following:

• Created content to be posted on social media accounts
• Did social media outreach to potential players and viewers
• Edited videos of tournaments and posted in social media accounts
• Conducted short interviews with players 
• Posted live streams and podcast streams
• Email marketing 

She is open to both part-time and full-time positions and is available to start immediately

 

Predictive Index Behavioral Profile - Operator

https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors:

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Methodical, steady, and even-paced; loses productivity when interrupted.

Jerica has more than ten years of experience in the customer service industry

She worked for a BPO company providing technical assistance to US-based customers having issues with their mobile and internet service

Responded to account inquiries and concerns. 

She then got promoted as a Team Lead where she managed a team of 15-16 agents

Conducted coaching and feedback on agent performance

Mentored agents who were unable to meet KPIs 

Conducted team meetings and training to ensure that everyone is aligned and updated with new processes of the project

Jerica then shifted to remote work and was hired as a Shopify E-commerce Manager for an e-commerce company in the US

Some of the tasks she performed included:

• Shopify order management
• Shopify product listing
• Order Fulfillment
• Answered  customer inquiries via email, social media, and chat
• Processed returns and refunds

She also had a brief stint as a social media specialist for a marketing company where she did the following:

• Created content to be posted on social media accounts
• Did social media outreach to potential players and viewers
• Edited videos of tournaments and posted in social media accounts
• Conducted short interviews with players 
• Posted live streams and podcast streams
• Email marketing 

She is open to both part-time and full-time positions and is available to start immediately

 

Predictive Index Behavioral Profile - Operator

https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors:

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Methodical, steady, and even-paced; loses productivity when interrupted.

• He has 7 years of working experience as a Graphic Designer for a design company, digital marketing agencies, and IT companies 
• He has extensive experience working with different creative tasks which includes 
  • Designing brochures, posters, flyers, logos, and social media graphics 
  • Producing hand-drawn illustrations and vector arts 
  • Creating infographics and presentation designs 
  • Designing motion graphics and simple gif 
  • Developing mock-up designs 
• He has also reasonable experience with video editing, animation, and 3D modeling 
• He has supported mostly US clients 
• He is a confident user of these following tools 
  • Adobe Photoshop 
  • Adobe Illustrator 
  • Adobe InDesign 
  • Adobe After Effects 
  • AutoDesk Maya 
  • Zbrush 
• He can start as soon as possible 

• Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
• Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
• Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

• Anthony Josef is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

• He has 7 years of working experience as a Graphic Designer for a design company, digital marketing agencies, and IT companies 
• He has extensive experience working with different creative tasks which includes 
  • Designing brochures, posters, flyers, logos, and social media graphics 
  • Producing hand-drawn illustrations and vector arts 
  • Creating infographics and presentation designs 
  • Designing motion graphics and simple gif 
  • Developing mock-up designs 
• He has also reasonable experience with video editing, animation, and 3D modeling 
• He has supported mostly US clients 
• He is a confident user of these following tools 
  • Adobe Photoshop 
  • Adobe Illustrator 
  • Adobe InDesign 
  • Adobe After Effects 
  • AutoDesk Maya 
  • Zbrush 
• He can start as soon as possible 

• Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
• Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
• Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

• Anthony Josef is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

• May has been working as a Customer Service Representative at a Business Process Outsourcing Company for about 5 years. Her accounts include telecoms, home security, retail, cable, and phone services. She gained experience working with clients from Australia, the United States, Germany, and Canada.
• She was exposed to the following tasks:
  • Technical Support 
  • Phone Support - Inbound and Outbound calls 
  • Customer Service
  • Outbound Sales
  • Chat and Email Support
• She is proficient in using tools such as MS Excel and CSS ~ CRM, Citrix and Zendesk. 
• She can start ASAP, amenable to work any shifts and open to full-time or part-time roles.

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, May ann is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. May ann gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

• May has been working as a Customer Service Representative at a Business Process Outsourcing Company for about 5 years. Her accounts include telecoms, home security, retail, cable, and phone services. She gained experience working with clients from Australia, the United States, Germany, and Canada.
• She was exposed to the following tasks:
  • Technical Support 
  • Phone Support - Inbound and Outbound calls 
  • Customer Service
  • Outbound Sales
  • Chat and Email Support
• She is proficient in using tools such as MS Excel and CSS ~ CRM, Citrix and Zendesk. 
• She can start ASAP, amenable to work any shifts and open to full-time or part-time roles.

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, May ann is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. May ann gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

• Hubspot
• Zoho
• Salesforce
• Pipedrive
• Zendesk 
• Apptivo

• Hubspot
• Zoho
• Salesforce
• Pipedrive
• Zendesk 
• Apptivo

• Mary has been working for more than 10 years in the BPO industry.
• She has a diploma course in Network and Information Technology.
• She has professional experience in Customer Service and caters to clients based in the US and UK.
• She is confident in performing the following tasks:
  • Customer Support
  • Assist in tracking customers' orders
  • Process Refunds and Shipments
  • Internet installation
  • Project management
  • Generate Contract
  • Email Management
• Some of the industries she worked on include telecommunications, e-commerce and retail.
• She is proficient with Microsoft 365, Zoom, Slack, Salesforce, and Trello.
• She can start immediately for any part-time or full-time position.

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Behavioral Summary
 

Mary Grace is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.

• Mary has been working for more than 10 years in the BPO industry.
• She has a diploma course in Network and Information Technology.
• She has professional experience in Customer Service and caters to clients based in the US and UK.
• She is confident in performing the following tasks:
  • Customer Support
  • Assist in tracking customers' orders
  • Process Refunds and Shipments
  • Internet installation
  • Project management
  • Generate Contract
  • Email Management
• Some of the industries she worked on include telecommunications, e-commerce and retail.
• She is proficient with Microsoft 365, Zoom, Slack, Salesforce, and Trello.
• She can start immediately for any part-time or full-time position.

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Behavioral Summary
 

Mary Grace is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.

• Admin tasks
• Invoice processing
• Data entry
• Claims and reimbursement processing
• Product Listing
• FB Ads launching
• Content publishing
• Appointment setting
• Social media management
• Copywriting
• Product and content research

• Shopify
• MailChimp
• Amazon Seller Central
• Dropbox
• Helium10 
• Trello
• Buffer
• ManyChat
• Google MB/Workspace
• Canva
• BrightSocial
• MS Office
• Asana 
• Go HighLevel
• Skype
• Slack 
• WordPress 
• Meta Business Suite
• Zapier
• Calendly 
• ClickUp
• Zendesk 
• SmarterQueue
• Quickbooks

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Alyssa Kay, who takes responsibilities very seriously.

• Admin tasks
• Invoice processing
• Data entry
• Claims and reimbursement processing
• Product Listing
• FB Ads launching
• Content publishing
• Appointment setting
• Social media management
• Copywriting
• Product and content research

• Shopify
• MailChimp
• Amazon Seller Central
• Dropbox
• Helium10 
• Trello
• Buffer
• ManyChat
• Google MB/Workspace
• Canva
• BrightSocial
• MS Office
• Asana 
• Go HighLevel
• Skype
• Slack 
• WordPress 
• Meta Business Suite
• Zapier
• Calendly 
• ClickUp
• Zendesk 
• SmarterQueue
• Quickbooks

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Alyssa Kay, who takes responsibilities very seriously.

• Jay-R has been working since 2008 as a Customer Service Representative, Account Management Associate & Technical Support Representative, Project Administrator, and Virtual Assistant Customer Service Representative (E-commerce).
• He is proficient in performing the following:
  • Email management
  • Sales
  • Billing and Collection
  • Travel Management
  • Project management
• He is adept at using tools/applications such as:
  • QuickBooks
  • Microsoft Office (EXCEL)
  • Citrix
  • Google App
  • Salesforce

• Jay-R has been working since 2008 as a Customer Service Representative, Account Management Associate & Technical Support Representative, Project Administrator, and Virtual Assistant Customer Service Representative (E-commerce).
• He is proficient in performing the following:
  • Email management
  • Sales
  • Billing and Collection
  • Travel Management
  • Project management
• He is adept at using tools/applications such as:
  • QuickBooks
  • Microsoft Office (EXCEL)
  • Citrix
  • Google App
  • Salesforce

• She is working as an Architectural Designer.
• She prepares 2D and 3D drafting of Architectural Drawings.
• She prepares construction documents, Cost Estimates, Bidding and Technical Reports.
• She produces drawings for Residential and Commercial Construction Projects.
• She does Site plans, floor plans and elevations.
• She has experience working with Australian and New Zealand clients.
• She has Australian  Standards in safety and structure regulations.
• She is proficient in using:
  • AutoCAD - 4yrs
  • Revit - 4yrs
  • SketchUp  - 4yrs
  • Vray - 3yrs
• She has knowledge in Hydraulic and structural drafting.
• She needs 1 week notice.

• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

• She is working as an Architectural Designer.
• She prepares 2D and 3D drafting of Architectural Drawings.
• She prepares construction documents, Cost Estimates, Bidding and Technical Reports.
• She produces drawings for Residential and Commercial Construction Projects.
• She does Site plans, floor plans and elevations.
• She has experience working with Australian and New Zealand clients.
• She has Australian  Standards in safety and structure regulations.
• She is proficient in using:
  • AutoCAD - 4yrs
  • Revit - 4yrs
  • SketchUp  - 4yrs
  • Vray - 3yrs
• She has knowledge in Hydraulic and structural drafting.
• She needs 1 week notice.

• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

1. Social Media Management (Linkedin, Instagram)
2. Newsletter/Email Campaigns
3. Digital Marketing
4. Canva Designing
5. Content Creation
6. Appointment Management
7. Calendar Management
8. AI Prompt Creation.

• Intense proactivity and aggressiveness in driving to reach goals. Actively and boldly challenges the world, business, and even the areas of others within the business.
• Strongly independent in putting forth their own ideas, which are innovative and original, and if implemented, will change the organization. Resourceful and forceful in overcoming obstacles, vigorously and directly attacks problems; fights back hard when challenged.
• Incredibly strong sense of urgency; this individual is in nearly constant motion, putting pressure on themself and others for immediate results. Unable to do routine work.
• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.

Patricia is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Patricia takes work and responsibilities very seriously and expects others to do the same.

• With 5 years of experience, Pat began her career in the BPO industry as a customer service representative, quickly advancing to a leadership role. She transitioned to remote work, taking on roles as a scheduler, medical assistant, and eventually an executive assistant supporting C-level executives at Clarify Health Solutions and Garten. Pat spent 2 years as an Executive Assistant at Gartan, a health food company, before being promoted to Chief of Staff. In this role, she excelled in social media management, creating content, reels, stories, and long captions for LinkedIn and Instagram. Pat also managed newsletters through HubSpot, followed up on leads, and supervised projects from web and landing page creation to social media posts. She has strong expertise in LinkedIn content and some experience with Instagram. Her skills include Canva design, AI prompt creation for captions, podcast editing, and newsletter send-outs.
• See also worked as a Virtual Assistant/Digital Marketing and did:
  • Social Media Management (Linkedin, Instagram)
  • Newsletter
  • Canva Designing
  • Content Creation
  • Appointment Management
  • Calendar Management
  • AI Prompt Creation.
  • Front Desk Triage New
  • Patient Intake Appointment
  • Scheduling Insurance
  • Verification Fee Calculation
  • Chats with clients in order to complete required consent forms and confirmation of their bookings.
  • Providing patients their benefit based on updates of Omega Outbound calls and emails to clients for follow-up on their responses and appointments
  • Successfully managed the schedules and communications for the COO and VP of Marketing, optimizing their time and productivity.
  • Assisted in the planning and execution of marketing initiatives, contributing to the strategic objectives of the organization.
  • Played a crucial role in recruitment by sourcing top talent and ensuring alignment with the company’s strategic objectives- sourcing, screening and interviewing candidates.
• She has catered a client in the US for 3 years.
• She is proficient with EHR Systems, ICD-10, HCPCS Coding, MS Word, MS Excel, Slack, Ring Central, AMD, and Athena. 
• She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.

• Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
• Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
• Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.

Patricia is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty. Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.

1. Social Media Management (Linkedin, Instagram)
2. Newsletter/Email Campaigns
3. Digital Marketing
4. Canva Designing
5. Content Creation
6. Appointment Management
7. Calendar Management
8. AI Prompt Creation.

• Intense proactivity and aggressiveness in driving to reach goals. Actively and boldly challenges the world, business, and even the areas of others within the business.
• Strongly independent in putting forth their own ideas, which are innovative and original, and if implemented, will change the organization. Resourceful and forceful in overcoming obstacles, vigorously and directly attacks problems; fights back hard when challenged.
• Incredibly strong sense of urgency; this individual is in nearly constant motion, putting pressure on themself and others for immediate results. Unable to do routine work.
• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.

Patricia is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Patricia takes work and responsibilities very seriously and expects others to do the same.

• With 5 years of experience, Pat began her career in the BPO industry as a customer service representative, quickly advancing to a leadership role. She transitioned to remote work, taking on roles as a scheduler, medical assistant, and eventually an executive assistant supporting C-level executives at Clarify Health Solutions and Garten. Pat spent 2 years as an Executive Assistant at Gartan, a health food company, before being promoted to Chief of Staff. In this role, she excelled in social media management, creating content, reels, stories, and long captions for LinkedIn and Instagram. Pat also managed newsletters through HubSpot, followed up on leads, and supervised projects from web and landing page creation to social media posts. She has strong expertise in LinkedIn content and some experience with Instagram. Her skills include Canva design, AI prompt creation for captions, podcast editing, and newsletter send-outs.
• See also worked as a Virtual Assistant/Digital Marketing and did:
  • Social Media Management (Linkedin, Instagram)
  • Newsletter
  • Canva Designing
  • Content Creation
  • Appointment Management
  • Calendar Management
  • AI Prompt Creation.
  • Front Desk Triage New
  • Patient Intake Appointment
  • Scheduling Insurance
  • Verification Fee Calculation
  • Chats with clients in order to complete required consent forms and confirmation of their bookings.
  • Providing patients their benefit based on updates of Omega Outbound calls and emails to clients for follow-up on their responses and appointments
  • Successfully managed the schedules and communications for the COO and VP of Marketing, optimizing their time and productivity.
  • Assisted in the planning and execution of marketing initiatives, contributing to the strategic objectives of the organization.
  • Played a crucial role in recruitment by sourcing top talent and ensuring alignment with the company’s strategic objectives- sourcing, screening and interviewing candidates.
• She has catered a client in the US for 3 years.
• She is proficient with EHR Systems, ICD-10, HCPCS Coding, MS Word, MS Excel, Slack, Ring Central, AMD, and Athena. 
• She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.

• Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
• Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
• Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.

Patricia is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty. Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.

• Angeline is an experienced Virtual Assistant, Executive Assistant . She worked for beauty, BPO  and real estate companies based in the US and Canada where as a Real Estate expert, she was tasked to do the following:
  • Prepared listing to closing documents
  • Listed properties available on the Market
  • Posted ordering listings
  • Drafted offer documents for the purchase agreement
  • Received inbound calls from potential clients
• For her Admin/Executive Assistant roles, she performed the following tasks such as:
  • Calendar Management
  • Email Management
  • Data mining
  • Database Management 
  • Generating Raw leads
  • Updating Clients website
  • Appointment setting
• Angeline also has experience working as a customer service representative for a Telco Company in the US providing assistance to customers having issues with the television and internet service
• She has excellent communication skills and sounds pleasant on the phone
• She has experience using the following tools 
  • Gsuite 
  • MS Excel 
  • Dialer
  • Kajiji
• She is open for both part-time and full-time positions and is available to start immediately

Predictive Index Behavioral Profile- Specialist 
https://www.predictiveindex.com/reference-profile/specialist/
 

Strongest Behaviors

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

Angeline is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Angeline, who takes responsibilities very seriously.