On paper, the math looks good. You hire offshore talent at a fraction of U.S. wages, your headcount grows, and your payroll barely moves. But what are the hidden costs of cheap outsourcing? What do you really get out of a cheap offshore labor cost?
Many founders and operators report the opposite lived experience: longer days, constant supervision, and mounting exhaustion even as their teams expand.
Gallup consistently finds that managers and leaders account for the majority of variance in team productivity and engagement. This means leadership time is one of the most expensive and also the most easily wasted resources in any organization. Harvard Business Review has also shown that poorly designed roles and excessive managerial oversight are major contributors to burnout and execution drag, especially in distributed teams.
This is the false economy of hiring “cheap.” When low wages come at the expense of leadership focus, the savings are an illusion. If you’re running a growing team but feel more trapped in day-to-day operations than ever, keep reading!
IN THIS BLOG
- ➤
What Are The Negative Effects of Low Cost Outsourcing? - ➤
Does Offshoring Save Money? - ➤
Leadership Micromanagement = Bottleneck - ➤
The Hidden Overhead of Oversight - ➤
The Myth of Cheap Outsourcing - ➤
Endless Slack Threads and “Quick” Looms - ➤
Missed Deadlines Because You Stepped Away - ➤
Every Win Still Depends on You - ➤
What Smart Outsourcing Looks Like - ➤
Pay for Experience, Not Just Presence - ➤
Protecting Your Leadership Calendar - ➤
Build a Team That Makes Decisions Without You - ➤
How Remote Staff Helps You Buy Back Time - ➤
1. Pre-Screened Talent with Strategic Experience - ➤
2. Set Up Support and Delegation Planning - ➤
3. Post-Hire Success Reviews - ➤
FAQs - ➤
Why do cheap hires take up more of my time? - ➤
What’s a realistic hourly rate for experienced offshore staff? - ➤
Will offshoring to cheaper countries eventually work? - ➤
How does Remote Staff ensure my leadership time is protected? - ➤
Don’t Save on Labor Only to Spend Your Time
What Are The Negative Effects of Low Cost Outsourcing? The True Cost of Cheap Offshore Labor
Most hiring decisions focus on hourly rates. But a cheap offshore labor cost only tells part of the story. The real question is whether that labor reduces or increases the demand on leadership time.
When offshore hiring is done without structure or experience benchmarks, it creates a labor vs leadership tradeoff where money is saved on wages but lost on oversight.
Understanding how this tradeoff plays out is key to evaluating true labor cost efficiency.
Let’s break it down:
Does Offshoring Save Money? Why Cheap Doesn’t Always Mean Efficient
Low-cost hires or outsourcing to low cost countries often come with limited experience, unclear role boundaries, or weak problem-solving skills.
As a result, leaders spend more time correcting work, clarifying expectations, and filling gaps. What you save in hourly rates is quickly consumed by rework and supervision.
Does outsourcing reduce cost? Efficiency is about output per hour. When underqualified hires require constant guidance, the labor vs cheap labor comparison collapses.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $10.59/hr
Andrea
Candidate ID: 531457
ADVANCED
-
.NET 2.0, Administrative Skills, Financial Reports, Executive Assistance...
INTERMEDIATE
-
Project Management...
Median Rate
$10.59
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.59 per hour or $USD 917.59 per month
Full Time: $USD 10.59 per hour or $USD 1835.19 per month
Remote Staff Recruiter Comments
- Andrea has been employed as an Executive Assistant and Customer service representative for nearly four years, specializing in the BPO, real estate, crypto trading, and e-commerce industries. She holds a diploma in Mechanical Engineering Technology. She has catered to clients based in the US, UK, and Canada providing support in tasks such as:
- Email management
- Appointment Setting
- Customer Service
- Research
- Financial Management
- Invoices
- Bookeeping
- Data management
- Digital Marketing
- Phone Support
- Property Management
- other admin tasks
- She is proficient with Asana, Zoho, Salesforce, HubSpot, Trello, AppFolio, Xero, wave, Square Up, QuickBooks, Go High Level, Google Workspace, and Microsoft 365.
- She can start immediately for any full-time job.
- Can consider any time zone.
Strongest Behaviors
- More interested in people, building relationships, and teamwork than technical matters. Generally affable, optimistic, and trusting.
- More focused on goals and the people needed to get there than the details or plans; comfortable delegating details.
- Relatively quick in connecting to others; reasonably open and sharing. Builds and leverages relationships to get work done.
ANDREA JANE is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.
The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Employment History
Executive Virtual Assistant
Industry:
Others
Employment Period:
May 2019 to June 2021 (25 Months)
Duties and Responsibilities:
- Personal Assistant to the CEO: Provided dedicated support to the CEO of a Blockchain NFT company, ensuring their day-to-day tasks and priorities were efficiently managed.
- Financial Management: Managed financial activities using finance management tools like Xero/Wave, including budget tracking, expense reports, and invoice processing, contributing to the company's fiscal stability.
- Strategic Planning: Assisted in the development and execution of business strategies by gathering data, conducting data analysis, and presenting insights to facilitate data-driven decision-making.
- Meeting Coordination: Scheduled and coordinated training sessions, meetings, and appointments, ensuring a streamlined and efficient calendar for the CEO.
- Reporting: Compiled and prepared weekly reports for the CEO, summarizing key performance indicators and progress toward company objectives.
- Customer Service: Provided exceptional customer service, addressing inquiries and resolving concerns promptly, enhancing customer satisfaction.
- Data Management: Efficiently handled data entry tasks and data analysis, ensuring data accuracy and utilizing analytical skills to derive meaningful insights for strategic decision-making.
- CRM Maintenance: Managed and maintained the Customer Relationship Management (CRM) system, ensuring accurate and up-to-date customer information for improved client interactions.
- Community Management: Actively engaged with the online community, fostering positive relationships, addressing questions and concerns, and moderating discussions to ensure a positive and productive online presence.
- Operations Management and Support: Managing and supporting day-to-day operations, ensuring seamless workflow and process optimization.
- Digital Marketing: Managed social media channels, overseeing content creation, scheduling, and audience engagement. Conducted email marketing campaigns, leading to increased customer reach and engagement.
- Ad Hoc Tasks: Demonstrated flexibility by effectively handling various ad hoc tasks and projects as needed, ensuring the smooth operation of daily operations and special initiatives.
- Versatile Contributor: Adapted to diverse roles and responsibilities, indicating a readiness to take on new challenges and tasks beyond the outlined duties.
Customer Service Representative
Industry:
Retail / Merchandise
Employment Period:
June 2021 to February 2022 (7 Months)
Duties and Responsibilities:
- Worked for an e-commerce retail company, providing exceptional customer service by handling inbound calls, resolving inquiries, and ensuring customer satisfaction.
- Demonstrated adaptability by transitioning into email support in addition to managing inbound and outbound calls, effectively addressing customer concerns through multiple communication channels.
Real Estate Executive Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
March 2022 to September 2023 (18 Months)
Duties and Responsibilities:
- Personal Assistant to the CEO: Provided dedicated personal support to the CEO within the real estate industry, managing their schedule, handling confidential matters, and ensuring efficient daily operations.
- Travel Arrangements and Personal Tasks: Managed travel arrangements, including booking flights, accommodations, and transportation, while also efficiently handling personal tasks such as online shopping for equipment and other necessities, ensuring the CEO's convenience and efficiency.
- Financial Management: Managed financial activities using Xero/Quickbooks/Square/Wave, including budget tracking, expense reports, and invoice processing and income tracking.
- Property Management: Actively contributed to property management by overseeing property maintenance, ensuring that properties were in excellent condition for guests and tenants. This included finding and managing suppliers for property upkeep, repairs, and renovations.
- Guest support VA/ Rental VA: for guests and new tenants, ensuring seamless reservations and tenant satisfaction. Involves exceptional customer service.
- Property sourcing
- CRM Management: Effectively managed the Customer Relationship, ensuring accurate and up-to-date customer information for improved client interactions and enhanced guest experiences.
- Digital Marketing: Managed digital marketing efforts, including social media management, creating newsletters, and email marketing campaigns,
Executive Assistant | Operations Assistant
Industry:
Education
Employment Period:
October 2023 to March 2024 (5 Months)
Duties and Responsibilities:
- Software as a Service (SaaS) Company
- Bookkeeping: Managed financial activities, including bookkeeping tasks, using Xero and Wave. Ensured accurate records of financial transactions, contributing to the company's fiscal stability. Handles accounts payable and accounts receivable.
- Social Media Engagement: Orchestrated engaging social media strategies to enhance the company's online presence. Crafted and scheduled posts, fostering connections with the audience and promoting brand visibility.
- CRM Management: Spearheaded the management of the Customer Relationship Management (CRM) system. Ensured accurate and up-to-date customer information, contributing to improved client interactions.
- Market Analysis: Conducted comprehensive market analyses, providing valuable insights for strategic decision-making. Monitored industry trends and competitor activities, staying abreast of the evolving SaaS landscape.
- Operations Support: Collaborated with cross-functional teams to optimize operational processes. Assisted in the development and execution of business strategies, contributing to overall efficiency.
- Executive Support: Undertook responsibilities ranging from scheduling and meeting coordination to ad hoc tasks. Maintained a high level of confidentiality while handling sensitive information.
Executive Assistant | Operations Assistant
Industry:
Computer / Information Technology (Software)
Employment Period:
April 2024 to August 2025 (15 Months)
Duties and Responsibilities:
- Client needs streamlining of his day to day operations.
- Automations: Implemented and maintained automation systems to streamline repetitive tasks, improving efficiency and freeing up time for high-priority activities.
- Organization: Maintained order in daily operations by coordinating schedules, handling correspondence, and managing tasks to ensure everything runs smoothly.
- SOP Management and Creation: Made sure that every tasks and operations in the company is written in a document where they can update the document as they improve the process.
- CRM Management: Managed the Customer Relationship Management (CRM) system, ensuring up-to-date client information and facilitating smooth communication and client relations.
- Course Content Management: Oversaw the organization, updating, and distribution of course materials, ensuring that content is accessible and aligned with the coach's educational objectives.
- Community Management: Managed multiple communities in different platforms where the Client has their social media presence. Managed engagements, reminders, and answers different questions.
- Personal Assistance: Provided dedicated support to the coach, managing personal tasks, coordinating appointments, and handling day-to-day responsibilities to ensure the coach's time is optimized.
Executive Assistant
Industry:
Consulting (Business & Management)
Employment Period:
September 2024 to January 2025 (4 Months)
Duties and Responsibilities:
- Bookkeeping: Managed financial records, including tracking expenses, invoicing clients, and reconciling accounts to ensure accurate financial reporting.
- Social Media Management: Created and scheduled engaging content across various social media platforms, fostering community interaction and enhancing the coach’s online presence.
- Automations: Implemented and maintained automation systems to streamline repetitive tasks, improving efficiency and freeing up time for high-priority activities.
- Organization: Maintained order in daily operations by coordinating schedules, handling correspondence, and managing tasks to ensure everything runs smoothly.
- CRM Management: Managed the Customer Relationship Management (CRM) system, ensuring up-to-date client information and facilitating smooth communication and client relations.
- Course Content Management: Oversaw the organization, updating, and distribution of course materials, ensuring that content is accessible and aligned with the coach's educational objectives.
- Personal Assistance: Provided dedicated support to the coach, managing personal tasks, coordinating appointments, and handling day-to-day responsibilities to ensure the coach's time is optimized.
Executive Assistant Bookeeper
Industry:
Accounting / Audit / Tax
Employment Period:
July 2021 to February 2022 (7 Months)
Duties and Responsibilities:
- Digital Presence Enhancement: Executed SEO strategies and Yoast optimization for the firm's online content, improving visibility and attracting potential clients.
- Developed and maintained a blog to showcase the firm's expertise and insights in the accounting industry. •
- Financial Management: Handled bookkeeping tasks to contribute to the financial stability of the firm. Used Xero, Wave and Zoho Books.
- Strategic Communication: Curated and distributed monthly newsletters to keep clients informed about industry updates, tax advice, and firm highlights.
- Personal Assistant: Provided dedicated support to the firm's owner and tax advisor in managing day-to-day tasks and priorities.
- Assisted in personal matters, contributing to the overall efficiency and well-being of the owner.
Executive Assistant to a Coach
Industry:
Consulting (Business & Management)
Employment Period:
May 2024 to August 2024 (3 Months)
Duties and Responsibilities:
- Coaching Business: Microsoft Related Apps Coaching and Tutorial
- Project/Contract based. Client needs streamlining of his day to day operations.
- Automations: Implemented and maintained automation systems to streamline repetitive tasks, improving efficiency and freeing up time for high-priority activities.
- Organization: Maintained order in daily operations by coordinating schedules, handling correspondence, and managing tasks to ensure everything runs smoothly.
- SOP Management and Creation: Made sure that every tasks and operations in the company is written in a document where they can update the document as they improve the process.
- CRM Management: Managed the Customer Relationship Management (CRM) system, ensuring up-to-date client information and facilitating smooth communication and client relations.
- Course Content Management: Oversaw the organization, updating, and distribution of course materials, ensuring that content is accessible and aligned with the coach's educational objectives.
- Community Management: Managed multiple communities in different platforms where the Client has their social media presence. Managed engagements, reminders, and answers different questions.
- Personal Assistance: Provided dedicated support to the coach, managing personal tasks, coordinating appointments, and handling day-to-day responsibilities to ensure the coach's time is optimized.
Education History
Field of Study:
Engineering (Mechanical)
Major:
Diploma in Mechanical Engineering Technology
Graduation Date:
July 22, 2022
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
.NET 2.0, Administrative Skills, Financial Reports, Executive Assistance, Executive Support, Digital Marketing, Social Media Management, Social Media Marketing, Account Management, Bookkeeping, Xero, QuickBooks, Project Management, Operations Management, Property Management, Customer Service, Email Support, Email Marketing, Personal Assistance, Email management, Calendar Management, Zoho CRM, Marketing automation, Website Management, Website Builder, CRM,
INTERMEDIATE ★★
-
Project Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15488326581
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ACER
- Processor: Intel Core i5
- Operating System: Windows 11
All-inclusive Rate: USD $8.63/hr
Ray
Candidate ID: 529861
ADVANCED
-
Customer Service, IT Technical Support, Microsoft Office, Google Apps...
INTERMEDIATE
-
Customer Experience, Technical Support, Phone Support, Escalations...
Median Rate
$8.63
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.17 per hour or $USD 621.08 per month
Full Time: $USD 8.63 per hour or $USD 1496.32 per month
Remote Staff Recruiter Comments
- RJ has a bachelors degree in Computer Science and has been working for almost 8 years in the business process outsourcing companies handling roles such as Technical Support, Customer Service Representative, Process Associate, Lead Generation Specialist and back office admin, handling accounts such as IT Software, Warehouse, healthcare, financial and food delivery services. He has catered to US and UK Clients.
- Within his 8 years professional work experiences in the BPO companies, he was promoted to SME, QA and Team Leader.
- He was exposed to the following tasks:
- Phone Support
- Customer Service
- Technical Support
- Processing Claims
- Shipment
- Administrative tasks
- He is proficient in using tools such as Microsoft Office, Google Apps, Programming languages: Visual Basic 6.0 and .net, PHP. Zendesk, Shopify and Amazon.
- He can start ASAP, amenable to working ane shifts and open to any full-time or part-time roles.
Strongest Behaviors
- Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
- Relatively independent in taking action on their own ideas. Resourcefully works around most obstacles blocking completion of what they want to accomplish.
- Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities, rather than routines.
- Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
Ray John is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.
Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Ray John takes work and responsibilities very seriously and expects others to do the same.
Employment History
Customer experience executive
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2021 to October 2023 (25 Months)
Duties and Responsibilities:
- Handle agents questions about the process
- Answer escalations ticket if necessary, create hourly reports.
- Review incoming tickets and properly dispose duplicate tickets
Lead Generation Specialist Transparent BPO Health card lead generation specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2021 to August 2021 (6 Months)
Duties and Responsibilities:
Technical Support Representative Cyber Security Analyst
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2023 to September 2023 (5 Months)
Duties and Responsibilities:
- Troublesooting, downloading and installing ExpressVPN on Windows, iOS, Android, Mac and routers.
Customer Service Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2022 to March 2023 (6 Months)
Duties and Responsibilities:
- Review claims and provide correct medical codes so Insurance company can understand the decisions on claims.
Technical Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2020 to February 2021 (3 Months)
Duties and Responsibilities:
- Correct product dimentions, Check product stocks in Shopify/Amazon and other selling platforms. Review and direct product that needs to be replaced or reorder.
Customer Service Associate Concentrix
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2019 to February 2020 (12 Months)
Duties and Responsibilities:
- Process payment, Lost and stolen card reports and review their montly statements.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2018 to February 2019 (4 Months)
Duties and Responsibilities:
- Review orders, check order status and resolve any problem with the food that was delivered to the customers.
Process Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2017 to May 2018 (11 Months)
Duties and Responsibilities:
- Process payment, Lost and stolen card reports and offer sales or upgrades to their existing credit cards.
Technical Service Representative II
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2015 to May 2017 (20 Months)
Duties and Responsibilities:
- Troublesooting, downloading and installing office/windows apps on computers.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Balanga City, Bataan
Graduation Date:
March 27, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer ServiceIT Technical SupportMicrosoft OfficeGoogle Apps
INTERMEDIATE ★★
-
Customer Experience, Technical Support, Phone SupportEscalationsQuality AssuranceCustomer ServiceLead Generation
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15514306400
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Asrock
- Processor: Ryzen 5 3500x
- Operating System: Windows 11
All-inclusive Rate: USD $7.66/hr
Grace
Candidate ID: 529776
ADVANCED
-
Customer Service, Data Collection, Finance, Data Entry...
INTERMEDIATE
-
...
Median Rate
$7.66
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.66 per hour or $USD 1326.89 per month
Remote Staff Recruiter Comments
- Grace has been working for more than ten years in various BPO companies. She was previously a Customer Service Representative, Debt Advocate, E-commerce Customer Service Associate, and Collections Agent and was promoted as a Team Performance Manager/Team Leader where she handled escalations and provided coaching and quality assurance.
- She has been providing customer support via emails, phone calls, and chats to the US, AU, and European clients.
- Overall, she is competent in performing the following tasks:
- Collections
- collecting debts, skip tracing, data entry, investigating, negotiating, and coordinating with banks
- E-commerce
- provide product knowledge, track orders, update subscriptions, process billing/payments, process cancellations of orders
- Collections
- She is proficient with Debtrak, ZOHO CRM, Zendesk, Georgias, and Shopify.
- She is available to start immediately.
https://www.predictiveindex.com/reference-profile/controller/
Strongest Behaviors
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks and follows up to ensure they’re done properly and on time.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Grace Ann is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. She has the drive to get things done right and in accordance with established standards of accuracy and quality.
She is a conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that she knows what she is talking about before speaking. Needs a lot of certainty and structure in her work so that it meets very high, specific quality standards.
Employment History
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2009 to April 2011 (23 Months)
Duties and Responsibilities:
- Handling multiple types of calls from members, businesses, and dealers.
- Meeting designated goals for AHT (Average Handling Time) per call in a high-volume call center
- Utilizing complex internet and software platforms while maintaining a high level of professionalism and customer service.
- Enroll the vehicle, input personal subscriber information to a new or current account, and activate the OnStar service.
- Present offers to customers to encourage upgrade and or purchase of additional OnStar service.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2011 to July 2012 (14 Months)
Duties and Responsibilities:
We answer incoming calls for our customer subscription inquiries such as follows:
- Certain channels not working which may require basic troubleshooting or a subscription upgrade.
- Customers calling to cancel the service or downgrade their subscription, which we either assist to a different subscription or transfer to the retention team.
- Upsell customer to a new radio subscription or encourage them to upgrade their existing one.
- Assist customers to understand their basic billing inquiries.
Debt Collector
Industry:
Property / Real Estate
Employment Period:
March 2012 to June 2023 (135 Months)
Duties and Responsibilities:
- Contact current and previous tenants to collect outstanding rent.
- Discuss and collect fees for any damages incurred by tenants during their occupancy
- Discuss to customers how their debts will impact their credit file and the benefits of settling their debts
Team Performance Manager
Industry:
Banking / Financial Services
Employment Period:
August 2015 to April 2021 (68 Months)
Duties and Responsibilities:
- Develop strategies and structures that will make my work and my team's work effective and efficient.
- Perform quality and compliance audit activities for corrective plans. This is to ensure I am able to supervise all processes and procedures.
- Make calls to all types of overdue accounts and discuss an efficient flexible option that suits customer's financial situation.
- Achieve goals or target set in a timely manner.
Debt Advocate
Industry:
Banking / Financial Services
Employment Period:
August 2021 to December 2022 (16 Months)
Duties and Responsibilities:
- Create a summary of the investigation of the responsible lending obligation via email to banks.
- Discuss disputes and negotiate mutually beneficial outcomes through a settlement with banks.
- Provide consistent updates on the investigation process to banks via email
- Contact banks via email to request for missing credit disclosure or application requirements
Customer Service Representative
Industry:
Retail / Merchandise
Employment Period:
April 2021 to February 2023 (22 Months)
Duties and Responsibilities:
order/billing disputes via email and chat.
Chat Support Representative
Industry:
Banking / Financial Services
Employment Period:
January 2023 to July 2023 (6 Months)
Duties and Responsibilities:
- Responding to customer's emails with different concerns. I handled Peer-to-peer issues such as crypto disputes
- Guiding users on how to buy and sell crypto
- Providing market updates according to their place of origin
- Handle and resolve appeals against possible scammers
Customer Service Agent
Industry:
Others
Employment Period:
October 2007 to April 2009 (18 Months)
Duties and Responsibilities:
- Assist and process customers' credit card applications over the phone.
- Once approved, we offer insurance and bank card transfers. If declined, we politely advise them and encourage them to re-apply after a certain number of months.
- We must meet a certain average handling time per call.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Supply Chain Management
Graduation Date:
January 2, 2006
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Data Collection, Finance, Data Entry, Debt settlement, Administrative Support,
INTERMEDIATE ★★
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15471336183
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $9.12/hr
Ma.
Candidate ID: 529768
ADVANCED
-
Administrative Skills, Executive Assistance, Graphic Design, Hootsuite...
INTERMEDIATE
-
Business Management, Social Media Management, Paralegal, Outsourcing...
Median Rate
$9.12
$9.85
if $1 = PHP52
$11.68
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.12 per hour or $USD 790.52 per month
Full Time: $USD 9.12 per hour or $USD 1581.04 per month
Remote Staff Recruiter Comments
- Justine has been working for almost 3 years handling roles such as Admin Operations Assistant/Case Manager Virtual Assistance, Executive Admin Assistant, Content Creator Virtual Assistance, Quality Assurance Virtual Assistance and Operations Customer Service Representative in the Business Process Outsourcing Company, Construction Firm, Law Firm, e-commerce, affiliate marketing, solar business, digital marketing and financial services. She was able to cater clients from US and UK.
- She was exposed to the following tasks:
- Executive Virtua Assistance
- Accounting
- Appointment Setting
- Sales Lead Generation
- Property Management
- Amazon Product Research
- Legal Assistance
- Payroll
- Calendar management
- Graphic design
- Customer Service
- Social media management
- Bookkeeping
- Invoicing
- Contract Management
- Handled a team (web developers,graphic designers, an SEO analyst, social media specialists, paid media specialists, digital marketing specialists)
- Admnistrative tasks
- She is proficient in using tools such as: Adobe Express
- Asana
- Canva
- CapCut
- Calendly
- Clickup
- Eventbrite
- Google Data Studio
- Google Analytics
- Google Trends
- Last Pass
- Lucid Chart
- OneDrive
- Panda Docs
- Quickbooks
- Shopify
- Slack
- Trello
- Toggl
- SuperHuman
- Helium 10
- HootSuite
- Hubstaff
- Loom
- LinkedIn Navigator
- Monday.com
- MS Word/Excel
- MyCase
- Notion
- WooCommerce
- Xero
- Zappier
- Zoom
- Flodesk
- Call Log Tracking Metrics
- Animaker
- Chat GPT
- Tube Buddy
- She can start ASAP, amenable to working any shifts and open to any full-time or part-time roles.
Strongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
Ma Justine is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Ma Justine, who takes responsibilities very seriously.
With experience and/or training, Ma Justine will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ma Justine is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Admin Operations Assistant/Case Manager VA
Industry:
Law / Legal
Employment Period:
August 2021 to February 2022 (6 Months)
Duties and Responsibilities:
- Provided Admin/Executive/Workforce services such as productivity monitoring ofemployees, attendance, payroll, contracts, sending memos, providing/creating logincredentials for new hires, onboarded/offboarded staff, and fixed disputes and otherwork-related concerns.
- Sending/Booking calendar meetings and invites.
- Creating/Implementing company policies.
- Sending/presenting reports to the CEO.
- Assigned in recruitment to create graphics and posters for the current campaign.
- Sourced talents from LinkedIn, Indeed, and Online Jobs.
- Created talent descriptions and duties for our next hire/candidate.
- Provided bookkeeping services as well using Quickbooks and Panda Docs.
- Reporting to the VP every week for the employees and team performance.
- Managed and scheduled social media postings for FB, IG, and TikTok.
- Worked closely with the division managers of each department to discuss the agenda forthe week, the coming week, and the entire month. Discussing what things should beprioritized first to improve the company's performance and sales.
- Develop technical and business requirements and always strive to deliver intuitive anduser-centered solutions.
- Filed pleadings, and called court districts to confirm the case’s status and if the files fromus had been received successfully a week before the pleading day.
- Managed/Organized files in OneDrive and MyCase making sure that the tags for clientsare correct, if whose we currently working on, and the cases we closed.
- Created/Sent invoices to clients and follow-ups.
Executive Admin Assistant Content Creator VA
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2021 to August 2021 (4 Months)
Duties and Responsibilities:
- Provided Admin/Executive assistant services such as calendar management, and taking down notes during the meetings.
- Managed the team and had meeting with them to know the status of the work their doing.
- Wrote contents for a niche, for example: airconditioner with a heater. In the content I wrote I make sure to put the pros and cons and reviews from the customer and what makes it better with the other brand, etc.,
- Product Research and product listings on Amazon.
Quality Assurance VA
Industry:
Construction / Building / Engineering
Employment Period:
May 2020 to April 2021 (11 Months)
Duties and Responsibilities:
- Assigned on filtering/sorting the recorded calls of the centers that worked for the companies we worked with.
- Made sure that the tags and notes written on the call logs are all correct. If in case it is not correct I need to call the center and make sure to follow up on the concern of the client who called especially after a hurricane has passed.
- Tracked clients' status and concerns on a spreadsheet, if it has been resolved, need urgency, or need to be resolved within the day or specific day.
- Managed the KPI monthly investment or reports for the Organic Page, PPC, and FB using Google Data Studio.
- Sent reports to the CEO and account managers.
Operations Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2019 to April 2020 (15 Months)
Duties and Responsibilities:
- Explained and educated the breakdown of the client's finances and billings.
- Collected and follow up on payments of clients'. Documented conversations with clients. Offered new rate plans, devices, and mobile accessories to make sales.
- Provided troubleshooting and basic IT resolutions to clients that are having issues with their devices, plans, etc.,
Admin Executive Assistant/Accounting/Bookkeeping Assistant
Industry:
Property / Real Estate
Employment Period:
July 2023 to April 2024 (9 Months)
Duties and Responsibilities:
- Provided Admin and Accounting/Bookkeeping assistance to track income and expense.
- Created a new MS Excel major accounting sheet.
- Present accounting reports for my boss’ business and personal accounting.
- Reconciled reports using Xero. Reconciled reports using Xero.
- Add products to the Shopify store.
- Performed monthly rate analysis for properties.
- Sending/Booking calendar meetings and invites.
- Created operations manual for the processes.
- Done market comparison research.
- Helped on tracking current propery auctions.
Office Administrative Assistant
Industry:
Construction / Building / Engineering
Employment Period:
May 2024 to August 2024 (3 Months)
Duties and Responsibilities:
- Maintain and update records accurately and efficiently.
- General administration including inbox management and drafting correspondence
- Assist in compiling professional documents, presentations, reports, letters & documents.
- Process bills for payment (purchase orders, approvals, payment processing, remittances, new supplier setup).
- Contribute to bookkeeping tasks like account reconciliations, journal entries and monthly/weekly client updates.
- Perform payroll processing and timesheet entry accurately and on time.
OPERATIONS CUSTOMER SERVICE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2019 to November 2020 (22 Months)
Duties and Responsibilities:
OPERATIONS CUSTOMER SERVICE REPRESENTATIVE
Industry:
Employment Period:
January 2019 to November 2020 (22 Months)
Duties and Responsibilities:
VIRTUAL ASSISTANT/QUALITY ASSURANCE
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2020 to April 2021 (10 Months)
Duties and Responsibilities:
- Managed social media KPI monthly reports, keyword reports, analytic and statistic reports.
- Coordinated and worked closely with account managers for the social media financial reports(total investments/spent) and inventory.
VIRTUAL ASSISTANT/QUALITY ASSURANCE
Industry:
Employment Period:
January 1970 to April 2021 (615 Months)
Duties and Responsibilities:
ADMINISTRATIVE ASSISTANT/CASE MANAGER
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2021 to February 2022 (5 Months)
Duties and Responsibilities:
- Provided a range of administrative and executive support services, including employee productivity monitoring, attendance tracking, payroll management, and resolving work-related concerns.
- Handled recruitment, created talent descriptions, and sourced candidates from platforms like LinkedIn, Indeed, and Online Jobs.
- Managed calendars, scheduled meetings, and presented reports to the CEO and VP.
- Assisted with onboarding/offboarding, created company policies, and designed graphics for recruitment campaigns.
- Delivered bookkeeping services using QuickBooks and Panda Docs. Managed social media content for Facebook, Instagram, and TikTok.
- Organized files in OneDrive and MyCase, ensuring accurate tagging, and prepared invoices for clients.
- Regularly collaborated with department managers to prioritize tasks and drive company performance.
ADMINISTRATIVE ASSISTANT/CASE MANAGER
Industry:
Employment Period:
January 1970 to February 2022 (625 Months)
Duties and Responsibilities:
SALES ADVISOR 1
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2022 to February 2023 (6 Months)
Duties and Responsibilities:
- Provided customer service to HP clients offering advice to purchase the products that are suitable to their needs and budget.
- Educated the features of the product to customers and addressed concerns and inquiries as well as resolving complaints.
SALES ADVISOR 1
Industry:
Employment Period:
January 1970 to Present
Duties and Responsibilities:
CUSTOMER SERVICE ASSOCIATE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2024 to June 2024 (5 Months)
Duties and Responsibilities:
- Provided support to Virgin Media Business clients by resolving issues related to their routers and WiFi connectivity.
- This involved performing IT procedures and basic coding to improve router functionality and enhance signal strength.
- Key responsibilities included troubleshooting and sending signals remotely to the client's router, scheduling engineer or technician visits for issues that couldn't be resolved remotely, and ensuring timely follow-ups to address client concerns effectively and data entry.
CUSTOMER SERVICE ASSOCIATE
Industry:
Employment Period:
January 2024 to June 2024 (5 Months)
Duties and Responsibilities:
ADMIN BOOKKEEPING ASSISTANT
Industry:
Property / Real Estate
Employment Period:
July 2023 to January 2025 (18 Months)
Duties and Responsibilities:
- Provided administrative and bookkeeping support, including tracking income and expenses, creating a comprehensive accounting sheet in MS Excel, and preparing reports for both business and personal accounting.
- Reconciled accounts using Xero, managed product listings on Shopify, and conducted monthly rate analysis for properties.
- Scheduled meetings, created an operations manual for business processes, performed market comparison research, and assisted in tracking property auctions.
ADMIN BOOKKEEPING ASSISTANT
Industry:
Employment Period:
July 2023 to January 2025 (18 Months)
Duties and Responsibilities:
ADMIN ASSISTANT/BOOKKEEPER/SOCIAL MEDIA MANAGER VA
Industry:
Construction / Building / Engineering
Employment Period:
April 2024 to July 2025 (15 Months)
Duties and Responsibilities:
- Provided administrative and executive support, created graphics, soc med strategies and content posting, SEO and hashtag research for profile visibility, handled bookkeeping, payroll, edited/drafted and managed project coordination.
- Used RingCentral to make phone calls, follow-ups, and callbacks to request estimates for projects based on the client's renovation needs.
- I gathered estimates and recorded them in a Google Sheet to track which company offered the best price. I also prepared proposals using JobTread.
- Used QuickBooks to create and send invoices to clients.
- Created content for social media, including before-and-after photos, videos, and work-in-progress updates.
ADMIN ASSISTANT/BOOKKEEPER/SOCIAL MEDIA MANAGER VA
Industry:
Employment Period:
April 2024 to July 2025 (15 Months)
Duties and Responsibilities:
Education History
Field of Study:
Marketing
Major:
Marketing
Graduation Date:
January 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Skills, Executive Assistance, Graphic Design, Hootsuite, Bookkeeping, Project Management, Accounts Receivable Management, Accounts Payable Management, Collections,
INTERMEDIATE ★★
-
Business Management, Social Media Management, Paralegal, Outsourcing, Shopify, Graphic Design, Accounting, Bookkeeping, Virtual Assistant Skills, Executive Support, Appointment Setting, Lead Generation, B2B Marketing, B2C Marketing, Facebook Marketing, Online Marketing, Social Media Marketing, Telemarketing, Product Listing, Amazon Product Research, Graphics, Legal Consulting, Customer Service, Administrative Support, SEO, Marketing automation, Construction accountingSalesforce AnalyticsOracle FinancialsSAPAriba
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/19451537062
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MacBook Air
- Processor: Apple M5
- Operating System: MacOS X
All-inclusive Rate: USD $8.63/hr
Michile
Candidate ID: 528578
ADVANCED
-
Administrative Support, Virtual Assistant Skills, Oracle, Microsoft Dynamics...
INTERMEDIATE
-
Administrative Support...
Median Rate
$8.63
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.66 per hour or $USD 663.44 per month
Full Time: $USD 8.63 per hour or $USD 1496.32 per month
Remote Staff Recruiter Comments
- Mich has a bachelor's degree in Entrepreneurship and has been working for almost 9 years handling and perfoming roles such as Executive Virtual Assistant, Accounting Staff, Customer Service Representative, Property Specialist, Purchasing Staff, Purchasing Officer, Product Research and Administrative Assistant working in the industries such as Real-Estate, BPO (Retail Account) and Cooperatives. She has catered to US and Australian Clients.
- She was exposed to the following tasks:
- Phone Support
- Accounting
- Order Management
- Invoicing
- Purchasing
- Data Entry
- Amazon Seller Central Management
- Web Research
- Product Research
- Social Media Management
- Photo Editing
- Appointment Setting
- B2B Lead Generation
- Email and SMS Management
- Administrative Tasks
- She is proficient in using tools such as:
- Oracle Netsuite System
- Microsoft Dynamix AX
- Amazon Seller Central
- Monday.com
- Hi-Pages
- Houzz
- QUICKBOOKS
- XERO - 3 months
- Invoice2go
- INVENTORY LAB
- Microsoft Office Products
- Google Docs
- Discord
- Slack
- Canva
- Keap Infusionsoft CRM
- Shopify - 9 months
- FB | IG | Linked In | Wordpress
- She can start ASAP, amenable to working any shifts and open to any full-time and part-time roles.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Michile is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Michile gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
JOINERY SERVICES FAMILY BUSINESS - Australian Client
Industry:
Others
Employment Period:
January 2023 to October 2023 (9 Months)
Duties and Responsibilities:
- Data Entry - updating of Lead Generation status on Monday.com
- Encoding Leads from Hi Pages, Houzz, Insil, SMS, Shopify, Facebook and Email Leads transferred tomonday.com
- Email and SMS Management - replying to customers messages via Email and responding via SMS
- Lead Generation - Research on various topics.
- Adding Products on Shopify
- Creating Invoice via Invoice2go.com
SOCIAL MEDIA MANAGER
Industry:
Property / Real Estate
Employment Period:
January 2023 to September 2023 (8 Months)
Duties and Responsibilities:
- Create Canva Designs
- Social Media Management (FB Personal, FB Page, IG and Facebook Group)
- Create and Send Email Broadcast to Clients
ADMINISTRATIVE/EXECUTIVE VA
Industry:
Retail / Merchandise
Employment Period:
June 2022 to January 2023 (7 Months)
Duties and Responsibilities:
- Data Entry
- Email Management
- Inventory Management
- Cash Flow Creation
- Seller Central Management
- Payroll Processing
PRODUCT RESEARCHER VA
Industry:
Retail / Merchandise
Employment Period:
January 2022 to June 2022 (5 Months)
Duties and Responsibilities:
- Daily Product Sourcing of items to be soldin Amazon.
- Search, analyze, and evaluate online suppliers and their product categories/product range, in line withthe client’s considered profit and sales targets as well as budget.
- Analyze profit performance of products and evaluate profitability trends as well as pricing strategy, usingvarious tools such as Keepa, FBA Multi-Tool, BuyBotPro, and SAS
- Data Entry
- Providing good deal with client's criteria of 3$ Profit, 30% ROI, 150,000 BSR.
PURCHASING OFFICER
Industry:
Others
Employment Period:
August 2018 to February 2020 (18 Months)
Duties and Responsibilities:
- Data Entry
- Email Management
- Online buying of Purchase Requests
- Purchase order creation using Microsoft Dynamics AX System.
- Monitoring of all the purchased items from the supplier (status or each ordered items)
- Coordinates with Contractors and Suppliers about the Company's incoming Project
- Process Supplier and Contractor Payment.
- Supervise
- Project implementation.
- Evaluate Contractor and Supplier's financial capacity (getting the total assets, liabilities and owners equity)
PURCHASING STAFF
Industry:
Property / Real Estate
Employment Period:
May 2016 to July 2018 (26 Months)
Duties and Responsibilities:
- Data Entry
- Process Purchase Orders using Oracle Netsuite System
- Evaluates Suppliers and Contractors Pre-Qualification Requirements.
- Receiving of Suppliers Concerns (Via Telephone & Email Communication)
- Handles Project biddings (Sends Invitation to Bid and Notice and Meeting Minutes to Supplier, Managerand CEO)
- Preparing Supplier invoices for endorsement to the accounting department for payments.
- Handles Pre-Bidding Conference and Technical Alignment.
ADMINISTRATIVE PROPERTY SPECIALIST
Industry:
Property / Real Estate
Employment Period:
May 2015 to May 2016 (12 Months)
Duties and Responsibilities:
- Receiving of inquiries from clients and investors and assisting them in their concerns.
- Sales and Marketing
- Property listings, interview prospective clients, accompany clients to property site, discuss conditions ofsale, and draw up real estate contracts.
- Preparing documents such as representation contracts, purchase agreements, closing statements, deedsand leases.
- Saturation, Telemarketing and Manning.
- Appointment Setting
- Processing of Documents and Payments of Clients.
CUSTOMER SERVICE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2014 to April 2015 (6 Months)
Duties and Responsibilities:
- Receiving customer complaints and responding to customer inquiries.
- Processing of Customer Orders.
- Recording details of comments, inquiries, complaints, and actions taken.
- Ensuring customer satisfaction.
ADMINISTRATIVE ACCOUNTING STAFF
Industry:
Others
Employment Period:
April 2014 to October 2014 (6 Months)
Duties and Responsibilities:
- Assist members inquiry and updates members contribution and loanable amount.
- Updates Journal entries and posting to the ledger.
- Processing, Preparation and Releasing of cheque.
- Prepares financial reports.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Entrepreneurship
Graduation Date:
January 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Support, Virtual Assistant Skills, Oracle, Microsoft Dynamics, Amazon, QuickBooks, Xero, Microsoft Office, Google Apps, Slack, Canva, CRM, Shopify,
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type:
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: 12th Gen Intel(R) Core(TM) i5-12450H 2.00GHz
- Operating System: Windows 11
All-inclusive Rate: USD $13.52/hr
Christopher
Candidate ID: 528245
ADVANCED
-
WordPress, HTML, Figma, Adobe XD...
INTERMEDIATE
-
JavaScript, CSS, PHP, jQuery...
Median Rate
$13.52
$14.84
if $1 = PHP52
$18.17
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 11.57 per hour or $USD 1002.31 per month
Full Time: $USD 13.52 per hour or $USD 2343.49 per month
Remote Staff Recruiter Comments
- Christopher has been working for 17 years. He handled roles such as Product Designer, Web Designer, UX Designer, Game Developer and Graphic Designer. He has a degree in Computer Science. He gained experience in Healthcare, Food and Agriculture, Banking and IT Industries.
- He has expertise in the following:
- User Experience Design
- Graphic and Visual Design
- Web Design and Development
- User-Centric Mindset
- User Research and Usability Testing
- Interaction Design
- Rapid Prototyping
- Search Engine Optimization
- Data Visualization
- Front end Development
- Agile Methodology
- Atomic Design Methodology
- Wireframing
- Motion Design
- He optimized website loading times through performance-focused techniques. He led the implementation of responsive design principles, ensuring user experiences across various devices and screen sizes that increased Mobile user engagement. He stayed updated with the latest design trends, technologies and best practices. He pioneered the UX design thinking process for all web and mobile application development projects. He directed the end-to-end design process and managed user research, ideation, wireframing, prototyping and visual design phase. He collaborated with development and product teams and ensured integration and design concepts. He led a team of front-end developers in product deployment and ensured a flawless launch of all projects.
- He is exposed to the following Tech Stack:
- Adobe Photoshop
- Adobe Illustrator
- Affinity Designer
- Affinity Publisher
- Canva
- Adobe XD
- Sketch
- Figma
- InVIsion Studio
- Axure RP
- Adobe Premiere
- Adobe Animate
- Adobe After Effects
- Adobe InDesign
- Google Analytics
- HTML
- JavaScript
- CSS
- SASS
- JQuery
- Angular JS
- React JS
- WordPress
- Jira
- He can start after a week notice and is open for Part time and Full time positions
Strongest Behavior
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Christopher Lloyd has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Christopher Lloyd will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
Lead UX Designer
Industry:
Healthcare / Medical
Employment Period:
May 2025 to July 2026 (14 Months)
Duties and Responsibilities:
Freelance Digital Product & UX/UI Designer
Industry:
Banking / Financial Services
Employment Period:
October 2023 to April 2025 (18 Months)
Duties and Responsibilities:
Lead Product Designer
Industry:
Marine / Aquaculture
Employment Period:
June 2019 to September 2023 (51 Months)
Duties and Responsibilities:
Lead UX/UI Designer
Industry:
Banking / Financial Services
Employment Period:
May 2016 to June 2019 (36 Months)
Duties and Responsibilities:
Product & Web Design Foundations
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2005 to May 2016 (132 Months)
Duties and Responsibilities:
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Science
Graduation Date:
March 17, 2005
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
WordPress, HTML, Figma, Adobe XD, UX Design, UI Design, Wireframing, SEO, Web Design, Adobe Flash, Adobe Photoshop, Adobe Illustrator, Agile Software Development, Image Conversion, Flash Game Development, CMS, WordPress Theme Customization, Sketching,
INTERMEDIATE ★★
-
JavaScript, CSSPHPjQueryAdobe After EffectsGame Design
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16920643582
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Apple
- Processor: Intel Core i7
- Operating System: MacOS X
All-inclusive Rate: USD $7.17/hr
JESSICA
Candidate ID: 527652
ADVANCED
-
QuickBooks, Google Apps, Microsoft Office, Skype...
INTERMEDIATE
-
Xero Accounting, Canva, Logistics...
Median Rate
$7.17
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.66 per hour or $USD 663.44 per month
Full Time: $USD 7.17 per hour or $USD 1242.17 per month
Remote Staff Recruiter Comments
Jessica is a seasoned professional with extensive experience in various facets of administrative support, travel management, and procurement. Known for her comprehensive assistance to executives, she excels in:
- Managing schedules and appointments
- Coordinating and managing travel arrangements for staff and expatriates
- Facilitating the purchase orders, billing, inventory, and logistics using Quickbooks
- Handling import/export, legal documents, and data filing
- Utilizing the Attendance Management System for tracking
- Responding to phone calls, emails, and various administrative tasks
Predictive Index Behavioral Profile - Altruist
Strongest Behaviors:
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Drive to protect the company against risk by doing things in general accordance with established standards.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Jessica is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude makes her readily approachable. Jessica gets along easily with a wide variety of people.
Her drive is directed at working with and for others. She derives particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, she can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
PURCHASER
Industry:
Construction / Building / Engineering
Employment Period:
January 2017 to March 2023 (74 Months)
Duties and Responsibilities:
- To ensure cost savings, consider suppliers that offer a balance between quality and affordability
- Evaluate proposals and quotations using a tabulation or canvass report
- Maintain open communication channels between end-users and suppliers
- Negotiate with vendors on price, terms, warranties, and delivery using technical and commercial evaluation
- Use Quickbooks to manage purchase orders, billing, inventory, and logistics
- Collect data for assigned engineers to use as a reference for project estimates
PURCHASER
Industry:
Retail / Merchandise
Employment Period:
August 2014 to January 2017 (28 Months)
Duties and Responsibilities:
- Responsibilities include overseeing vendor communication
- Analyzing purchase orders
- Generating reports
- Computing duties and taxes
- Estimating landed costs
- Creating purchase orders
- Expediting deliveries
- Resolving shortages, reviewing requisition orders, managing inventory, and maintaining records
ADMIN ASSISTANT
Industry:
Mining
Employment Period:
August 2009 to July 2014 (59 Months)
Duties and Responsibilities:
- Assist company executives and officials
- Manage travel arrangements
- Handle data filing and administration
- Facilitate purchase orders
- Monitor stock deliveries and logistics
- Track employee attendance
- Respond to phone calls, emails, and other administrative tasks as directed
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Management
Graduation Date:
May 13, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
QuickBooks, Google Apps, Microsoft Office, Skype, Accounts Payable Management, Order Entry, Order Processing,
INTERMEDIATE ★★
-
Xero AccountingCanvaLogistics
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result: https://www.speedtest.net/result/15386217286
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Lenovo
- Processor: Intel Core i3-7100 CPU
- Operating System: Windows 10
All-inclusive Rate: USD $8.63/hr
Katlyn
Candidate ID: 527273
ADVANCED
-
Accounting, Social Media Management, Facebook Ads, Google AdWords...
INTERMEDIATE
-
Social Media, Content Writing...
Median Rate
$8.63
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.63 per hour or $USD 748.16 per month
Full Time: $USD 8.63 per hour or $USD 1496.32 per month
Remote Staff Recruiter Comments
- Katlyn is a double degree of Bachelor of Science in Accountancy and Bachelor of Science in Accounting Technology
- She has 4 years of total working experience and and transitioned to Digital Marketing last 2021
- She has supported client from Denmark where she gained her experience in doing paid ads
- Some of her notable tasks were
- Setting up ad set in Google, Facebook, and Instagram
- Setting up proper target and demographics to align with the objective of the campaign
- Preparing assets like videos and graphics before uploading the ads
- Doing brainstorming regarding the strategy and plans for ads
- Suggesting budget for optimizations and for launch of ads
- Generating reports and monitoring ads performance
- She has also experience with SEO, social management, and bookkeeping
- She has handled maximum budget for the following
- Facebook 50 Danish Krone per day
- Google 100 Danish Kron per day
- She has experience with tools like
- Google Ads
- Google Analytics
- Facebook Meta Business
- QuickBooks
- Canva
- CapCut
- SEMrush
- AHrefs
- She can start as soon as possible
https://www.predictiveindex.com/reference-profile/altruist/
Strongest Behaviors
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
- A pleasant and extraverted person, Katlyn is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Katlyn gets along easily with a wide variety of people.
Employment History
Bookkeeper
Industry:
Accounting / Audit / Tax
Employment Period:
April 2021 to July 2023 (27 Months)
Duties and Responsibilities:
- As a Bookkeeper, I oversee daily transactions, manage accounts, assist in budgeting and tax prep, and adhere to accounting regulations. I use financial software and maintain data confidentiality.
Google Ads Expert/Specialist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2022 to July 2023 (15 Months)
Duties and Responsibilities:
- Responsible to develop and implement effective advertising campaigns for us.
- Set up campaigns through Google AdWords, Facebook Ads, and Instagram Ads.
- Analyze data and report on campaign performance to make recommendations for improvement.
- Collaborate on identifying best contents to fit the guidelines and goals of each campaigns
Service Associate Universal Teller
Industry:
Banking / Financial Services
Employment Period:
July 2022 to April 2023 (9 Months)
Duties and Responsibilities:
- I handle customer banking transactions, address queries, promote bank products, document operations, and maintain confidentiality.
SEO Specialist and Social Media Manager
Industry:
Retail / Merchandise
Employment Period:
March 2021 to March 2023 (24 Months)
Duties and Responsibilities:
- Executed successful SEO and SMM campaigns for a variety of clients, resulting in increased website traffic, engagement rates, and conversion rates.
- Stayed up-to-date on the latest trends and best practices in the industry to ensure the success of each campaign.
- Specialized in local SEO and social media advertising to help clients achieve their unique goals.
Accounting Assistant
Industry:
Banking / Financial Services
Employment Period:
May 2019 to April 2022 (35 Months)
Duties and Responsibilities:
- As part of my role, I monitor the daily sales of tenants in the mall and handle billing collection on the 28th of each month. Additionally, I receive and upload 2307 on the 15th of each month, reconcile individual tenant rentals, and prepare monthly and weekly sales reports. I also manage carpark entries and handle write off entries and clearing of interest using SAP.
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
ACCOUNTING TECHNOLOGY
Graduation Date:
January 2, 2019
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Finance/Accountancy/Banking
Major:
ACCOUNTANCY
Graduation Date:
May 1, 2021
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Accounting, Social Media Management, Facebook Ads, Google AdWords, SEO,
INTERMEDIATE ★★
-
Social MediaContent Writing
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result: 100 mbps
- Internet Type: DSL
- Hardware Type: Desktop
- Brand Name: N/A
- Processor: AMD Ryzen 5
- Operating System: Windows 11
All-inclusive Rate: USD $8.63/hr
Ruby
Candidate ID: 527076
ADVANCED
-
SEO, Google AdWords, Google Analytics, Email Marketing...
INTERMEDIATE
-
SEMrush, Yoast, MailChimp, Trello...
Median Rate
$8.63
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.59 per hour or $USD 917.59 per month
Full Time: $USD 8.63 per hour or $USD 1496.32 per month
Remote Staff Recruiter Comments
- Ruby has been working for more than 20 years. She has a degree in Mass Communication. She acquired her experience in Media, Advertising and Marketing Industries. She has experience as a Marketing Manager, Digital Marketer, Social Media Manager, Marketing Executive and Communication Manager
- She has also worked with digital publishing company for one of the biggest new outlets in the Philippines .
- She has certifications in the following:
- Google Digital Garage Certification
- Digital Marketing HubSpot Academy
- Digital Advertising HubSpot Academy
- Social Media Marketing HubSpot Academy
- Google Analytics Certification (currently taking the most recent one)
- She has worked with a flooring company that caters to residential clients from Singapore and build their social media presence and strategies
- She also has experience executing email marketing campaigns
- She was responsible for helping businesses develop and execute effective digital marketing strategies to increase their online visibility and sales She managed Digital and E-commerce platforms. She plans, implements and monitors the Internal and external marketing strategies of her clients. She manages the brand's image of her client through Public Relations and Corporate Communications under media and blogs. She plans brand marketing. Website and mobile app pre- and post-launch marketing. also handled digital and offline advertising.
- She analyzed market competition and determined what would attract, engage, and keep members and partners.
- She has experience curating for social media contents whether its paid or organic campaigns
- With SEO, she has wide scope of experience with on-page, off page, and technical SEO which includes doing keyword research, backlinking and checking meta tags and description
- Her experience with WordPress involved only in updating pages and landing pages
- One of her significant campaigns is when she ranked up to 300 percent through the extensive efforts on writing compelling articles and effective keywords
- She is proficient in using:
- YouTube
- Loomly
- Hootsuite
- Google Ads
- Google Analytics
- Mailchimp
- Trello
- WordPress
- Magento
- SEO
- SEM
- SEMRush
- Hubspot
- Teams
- Yoast
- Canva
- Cup Cut
- Adobe After Effects
- Adobe Final Cut Pro
- Adobe Photoshop
- Shopify
- She can start ASAP and is open for full-time and part-time positions.
Strongest Behavior
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Ruby Rose is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.
Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.
Employment History
Marketing Manager
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2014 to May 2015 (16 Months)
Duties and Responsibilities:
- Manages and strategizes company's digital marketing and strategy
- Manages the brand image for above-the-line and below-the-line initiatives
- Acquires and retains consumers
- Manages the brand's image through Public Relations, Corporate Communications, liaises with the media, bloggers, and consumers
- Oversees the creative aspect of all brand content and collaterals
Digital Marketing Senior Manager
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2016 to November 2020 (58 Months)
Duties and Responsibilities:
Digital Sales and Marketing Manager
Industry:
Retail / Merchandise
Employment Period:
April 2021 to January 2022 (9 Months)
Duties and Responsibilities:
• Responsible for all digital and internet components to increase CWI Group
• Plans, implements, and monitors internal and external marketing strategies
Freelance digital marketing and e commerce strategist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
November 2020 to February 2024 (39 Months)
Duties and Responsibilities:
- responsible for helping businesses develop and execute effective digital marketing strategies to increase their online visibility and sales.
- As a freelancer, they work independently and often remotely, providing their services to clients on a project or contract basis.
News Online In-Charge/Producer
Industry:
Entertainment / Media
Employment Period:
January 1998 to December 2000 (35 Months)
Duties and Responsibilities:
- Schedule and post news features, collaborating with the editor-in-chief and TV, radio, and cable news feature producers
Head Writer
Industry:
Entertainment / Media
Employment Period:
January 2000 to December 2001 (23 Months)
Duties and Responsibilities:
- Edit channel plugs and write interstitials.
Segment Producer/Writer
Industry:
Entertainment / Media
Employment Period:
January 2001 to December 2003 (35 Months)
Duties and Responsibilities:
- Write, produce and edit segments for Unang Hirit and develop and write spiels, questions, and gimmicks for episodes (Partners: Mel & Jay)
Marketing Executive
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2003 to December 2007 (59 Months)
Duties and Responsibilities:
- Manage all marketing and public relations materials, including videoke microphone branding
- Liaise with all major TV networks and ad agencies for news releases and TV, radio, print, and Out of Home ads
Marketing and Communications Manager
Industry:
Entertainment / Media
Employment Period:
January 2008 to December 2010 (35 Months)
Duties and Responsibilities:
- Manages above- and below-the-line advertising and marketing for Filipinos abroad
- Programs and manages streaming videos.
- Coordinates site programming with TV networks.
Digital Marketing
Industry:
Employment Period:
January 2010 to December 2012 (35 Months)
Duties and Responsibilities:
- Plans brand marketing. Website and mobile app pre- and post-launch marketing.
- Digital and offline advertising
- Analyzes market competition and determines what will attract, engage, and keep members and partners.
Marketing Manager
Industry:
Entertainment / Media
Employment Period:
January 2012 to July 2013 (18 Months)
Duties and Responsibilities:
- Handles Network's brand, communication, trade, affiliate, consumer, and digital marketing
- Develops marketing strategy to increase brand awareness and business unit growth (channel placements) working closely with the Advertising Sales team
P.A./Researcher/Segment Producer/Writer
Industry:
Entertainment / Media
Employment Period:
January 1992 to December 1996 (59 Months)
Duties and Responsibilities:
- Production Assistant for Teysi ng Tahanan, Tatak Filipino Researcher and Segment Producer, and 'Sang Linggo na po Sila Writer.
Education History
Field of Study:
Mass Communications
Major:
Mass Communications
Graduation Date:
March 31, 1992
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
SEO, Google AdWords, Google Analytics, Email Marketing, Social Media Management, Content Writing, Marketing Strategy,
INTERMEDIATE ★★
-
SEMrushYoastMailChimpTrelloCustomer Experience
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15352570206
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MacBook Pro (Retina, 13-inch, Early 2015)
- Processor: 2.7 GHz Dual-Core Intel Core i5
- Operating System: MacOS X
All-inclusive Rate: USD $6.68/hr
Charity
Candidate ID: 527041
ADVANCED
-
Salesforce CRM, Google Apps, Microsoft Office...
INTERMEDIATE
-
Administrative Support, Administrative Skills, Sales, Insurance Consulting...
Median Rate
$6.68
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.68 per hour or $USD 578.73 per month
Full Time: $USD 6.68 per hour or $USD 1157.45 per month
Remote Staff Recruiter Comments
- Kakay, a non-practising nurse and licensed financial advisor, has worked in the pharmaceutical, local government unit, online educational institution, and insurance industries for over 20 years, handling and performing roles such as Financial Advisor, Executive Assistant, ESL Tutor/teacher, Corporate Nurse, HR Personnel, Public Information Officer, Staff Nurse, and Medical Representative. She has a Bachelor of Science in Nursing. She has served local customers.
- She was exposed to the following tasks:
- Sales
- Phone Support
- Email Handling
- Calendar management
- ESL Teaching
- Payroll
- Customer Service
- Client Relations
- Administrative tasks
- As a Financial advisor, her tasks are:
- Offer Financial Services to clients for life and health insurances, investments, property and motor security as well as personal accident insurances.
- Conducts Financial Needs Analysis for interested clients and companies.
- Handles and maintain clients and companies
policies while in force.
- She is proficient in using tools such as Salesforce, Google apps and MS tools.
- She can start ASAP and open to any full-time or part-time roles.
Predictive Index Profile - Guardian
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Charity will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
Medical Representative
Industry:
BioTechnology / Pharmaceutical / Clinical research
Employment Period:
June 1997 to December 1998 (18 Months)
Duties and Responsibilities:
- Sells and promotes the company's pharmaceutical products to Pediatricians and City Health Doctors.
- Increase the drugs sales by performing needs analysis and cost benefit reports from other competitor products.
- Monitor sales of the products by getting the monthly sales volume of the product from drugstores and pharmacies as well as the number of prescriptions from the pediatricians that were covered by the product.
- Gives weekly free samples to participating drugstores to walk in customers in order to product awareness, answer queries, provide advice and introduce new products.
- Negotiates and collaborates with hospital drugstores and doctors to patronize your medicines.
Corporate Nurse
Industry:
Government / Defence
Employment Period:
October 2001 to December 2014 (158 Months)
Duties and Responsibilities:
- Maintains employees health records and assists Company Physician in assessment and health management of the employees.
- Facilitates in the processing of insurance and health claims (social security and ECC claims) of employees.
- Conducts health seminars to employees and customers.
- Home visits injured and sick employees.
- In charge of Non-life Insurances as well as motor vehicle insurances of the company. Committee Chair for the In-house hospitalization program of the company.
- Prepares letter of authority before hospital admissions as well as preparing the accounts payables to doctors and hospitals. Assist is the updating of the 201 file of all employees.
Staff Nurse
Industry:
Government / Defence
Employment Period:
November 1999 to September 2001 (22 Months)
Duties and Responsibilities:
- Provides high quality nursing care to the patient while following hospital and health protocols.
- Prepares and administers Oral and Parenteral Medicines. Works hand in hand with Nursing Attendants, Care Givers and Midwives in giving nursing care.
- Prepares patient for any diagnostic and surgical procedures. Performs the Nursing care plan, explains the procedures and medicines to the family members as well as the patient.
- Assist during doctor's calls and patient's rounds.
- Performs any other tasks assigned by the doctors and other superiors.
- Discusses home management and discharge plans to patients and next of kin or any other family members. Maintains confidentiality of patient's records.
ESL TUTOR/TEACHER
Industry:
Education
Employment Period:
April 2020 to December 2021 (20 Months)
Duties and Responsibilities:
- ESL (English as Second Language) tutor, teaches english language lessons to students both young and adult to non-native speakers.
- Prepare classroom and course materials as assigned in the software provided by the company.
- Grade students' assessments
- Create individualized plans for students with special requirements (e.g. learning disabilities).
- Research new teaching methods for teaching English as a second language.
- Create a supportive and positive classroom environment especially if dealing with pre- schoolers and school age students.
- Follow national protocols, taboo and other social and political awareness of the country,
Public Information Facilitator
Industry:
Government / Defence
Employment Period:
January 2015 to December 2016 (23 Months)
Duties and Responsibilities:
- Assistant Editor-in-Chief of the company's newsletter, wall news and annual report of the coop.
- Organizes meetings amongst member-customers of the cooperative if new mandates from the government will be enforced.
- Acts as Public Relations Officer to other cooperatives all throughout the country.
- Makes and announces power interruption report to radio station and cable networks.
- Makes written correspondence in behalf of the General Manager and assists in the organization of the Annual General Assembly of the cooperative.
Executive Assistant
Industry:
Others
Employment Period:
October 2016 to October 2023 (84 Months)
Duties and Responsibilities:
- Assist and handles all admin tasks and simple bookkeeping of the company.
- Manages his business emails, social media account of the company for queries.
- interacts with customers in owner's behalf and attends meeting and seminars.
- organizes weekly schedule of deliveries and summary of the transactions and prepares statement of account of clients.
- In charge and updates employee's welfare like health and accident insurances.
- Checks payroll and payables from the Accounting team and submits to the owner for processing of payments. And any other clerical and admin task required by the CEO,
Licensed Financial Advisor
Industry:
Insurance
Employment Period:
March 2019 to October 2023 (55 Months)
Duties and Responsibilities:
- offers Financial Services to clients for life and health insurances, investments, property and motor security as well as personal accident insurances.
- conducts Financial Needs Analysis for interested clients and companies.
- handles and maintain clients and companies policies while in force.
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
January 1, 1996
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Salesforce CRMGoogle AppsMicrosoft Office
INTERMEDIATE ★★
-
Administrative Support, Administrative Skills, Sales, Insurance Consulting, Phone Support, Email Marketing, Email Support, Email Handling, TeachingOnline TeachingCustomer ServiceCustomer RelationsClient Relations
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MACBOOK PRO 2020 M1
- Processor: 0
- Operating System: MacOS X
All-inclusive Rate: USD $6.68/hr
Ronnel
Candidate ID: 527026
ADVANCED
-
Customer Handling, Customer Service, Customer Experience, Customer Support...
INTERMEDIATE
-
Administrative Support...
Median Rate
$6.68
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.66 per hour or $USD 663.44 per month
Full Time: $USD 6.68 per hour or $USD 1157.45 per month
Remote Staff Recruiter Comments
- Ron has been working for almost 3 years in the Transportation Campaign, Business Process Outsourcing handling healthcare and mortgage accounts where he handled and performed roles such as Medical Billing Specialist, Collection Representative, Sales Representative, Customer Service Representative and Account Receivable Specialist, He has an experience dealing with global clients.
- He was exposed to the following tasks:
- Phone Support - Inbound and Outbound Calls
- Customer Service
- Billing
- Process payments
- Sales
- Administrative tasks
- When he was working in the Healthcare company he was tasked to do the following:
- Assist patients, attorneys, and insurance companies regarding hospital bills
- Answer clients’ billing questions
- Researching and resolving account discrepancies
- Verifying insurance coverage and eligibility for patients
- Following up on claims
- Maintain accurate and up-to-date records of all patient information, procedures, and payments
- Managing insurance claims to ensure they are processed and paid in a timely manner
- He is proficient in using tools such as Avaya, CRMs, Avility, Provider Portal, Simply pay, Ringcentral, Google apps and MS Tools.
- He can start ASAP, amenable working any shifts and open to any full-time or part-time roles.
Strongest Behaviors
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
Ronnel is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
Employment History
Customer Service and Sales Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2023 to September 2023 (4 Months)
Duties and Responsibilities:
- Provide exceptional customer service through phone
- Assist customers in product inquiries
- Provide product demonstrations and explanations to customers to enhance their understanding
- Prepare and deliver compelling sales presentations and product demonstrations to potential clients
Sales Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2022 to August 2022 (7 Months)
Duties and Responsibilities:
- Offer products to customers through outbound
- Used a consultative sales approach to understand customer needs
- Exceeded sales target monthly
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2020 to January 2022 (16 Months)
Duties and Responsibilities:
- Assist patients, attorneys, and insurance companies regarding hospital bills.
- Answer clients' billing questions Researching and resolving account discrepancies
Account Receivable Specialist
Industry:
Healthcare / Medical
Employment Period:
October 2022 to February 2023 (4 Months)
Duties and Responsibilities:
- Verifying insurance coverage and eligibility for patients
- Following up on claims
- Must maintain accurate and up-to-date records of all patientinformation, procedures, and payments
- Managing insurance claims to ensure they are processed and paid ina timely manner
Medical Billing Specialist
Industry:
Banking / Financial Services
Employment Period:
October 2023 to February 2025 (16 Months)
Duties and Responsibilities:
- Manage patient registration, verify insurance eligibility and benefits, and post charges for medical services. Handle claim submissions, follow up on claim statuses, and resolve
- denied or rejected claims to secure proper payments.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business & Office Administration Services
Graduation Date:
April 5, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Handling, Customer Service, Customer Experience, Customer Support, Sales, Avaya, CRM, Microsoft Tools, Google Apps, RingCentral,
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15350975538.png
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: DELL
- Processor: Intel(R) Core(TM) i5-10500T CPU @ 2.30GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.66/hr
MARJORIE
Candidate ID: 526498
ADVANCED
-
Xero, Microsoft Office, Google Apps...
INTERMEDIATE
-
Human Resource Management, Recruiting, Administrative Support, Payroll Management...
Median Rate
$7.66
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.66 per hour or $USD 663.44 per month
Full Time: $USD 7.66 per hour or $USD 1326.89 per month
Remote Staff Recruiter Comments
- Marj has been working for almost 6 years in several industries such as Manpower, Constructions and Medical where she handled and performed roles such as Human Resource Staff, HR - Time Keeper and HR Officer (Timekeeping & Payroll) . She holds a bachelors degree in Human Resource Development Management.
- She was exposed to the following tasks:
- Timekeeping
- Payroll
- End-to-end Recruitment (Nurses and Admin positions such as Purchasing)
- Administrative tasks
- She is proficient in using tool such as MS Tools, Payroll System and Google Apps.
- She is Xero certified.
- She can start ASAP, amenable to working any shifts and open for any full-time or part-time role.
Strongest Behaviors
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, MARJORIE is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. MARJORIE gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
HR Staff
Industry:
Healthcare / Medical
Employment Period:
November 2017 to July 2018 (8 Months)
Duties and Responsibilities:
- To conduct pre-employment / psychological exams to applicants, checks the exam and schedule the interview.
- To prepare the Familiarization Training Form of newly hired employees, evaluation and employment contracts of probationary employment.
- To prepare the evaluation form and appointment for regularization of employees who passed the probationary period.
- To request office supplies and other materials needed by the Personnel Department.
- To update 201 files of the employees.
- To prepare the monthly daily time record (DTR) of employees.
- To review the employees DTR and record of tardiness, post-paid or unpaid leaves, overtime and count number of working days for payroll computation.
- To prepare monthly summary of tardiness and unauthorized absences of employees to determine those who will qualify for the incentive benefit and basis for giving disciplinary action earring employees.
- To prepare monthly report of new employees to SSS, PHIC, HMDF and BIR records.
- To assist the employees to fill up PHIC, HDMF, SSS and BIR forms.
- To perform other duties as may be required by the management.
HR Officer Timekeeping AND Payroll
Industry:
Others
Employment Period:
December 2020 to June 2023 (30 Months)
Duties and Responsibilities:
- Verifies attendance, hours worked & pay adjustment of the employees within cut-off
- Prepares & submits attendance deduction, overtime report & other related payroll reports for payroll processing
- Submits employee movements for pay adjustment
- Process Payroll Summary Report every month for locals & foreign employees
- Process Daily, Weekly, and Monthly Payroll Report
- Collects all the Department Schedules
- Collect daily the raw data of their actual logs for monthly report
- Process Monitoring Reports (Leave, tardiness etc.)
- Send memo for tardiness and other related attendance violation
- Maintain the employee 201 files & Employee database in the system
- Assist in administering payroll processing of all employees
- Performs other tasks as assigned by your superior from time to time.
HR – Timekeeper
Industry:
Others
Employment Period:
April 2019 to March 2020 (11 Months)
Duties and Responsibilities:
- A timekeeper deals with sensitive documents and generally focuses on recording and reporting information on workers' labor hours and work rates.
- A timekeeper collects and enters numerous sets of data, including workers' names, ages and pay rates, into a computer system.
- A timekeeper also conducts site inspections to ensure all laborers are at their workstations.
- A timekeeper compiles employees' time and production records, reviews timesheets, and timecards for completeness.
- A timekeeper computes total time worked by employees, posts time worked to timesheets and timecards.
- A timekeeper may interview employees to discuss hours worked and pay adjustments to be made.
- A timekeeper plays a role in the implementation of new employee orientation programs.
HR – Timekeeper
Industry:
Employment Period:
April 2019 to March 2020 (11 Months)
Duties and Responsibilities:
- Processes weekly timekeeping.
- Send reports (payroll instructions, dataload adjustment and leave balance) to NGA.
- Processes Semi weekly timekeeping.
- Sends reports (payroll instructions, dataload adjustment and leave balance).
- Sends OT report after every cut off (weekly & semis).
- Generates monthly manhours.
- Sends Perfect attendance report quarterly and annually.
- Sends Cola report quarterly and annually to NGA.
- Generates tardiness memo every month for 6 times late.
- Performs other tasks as assigned by your superior from time to time.
Education History
Field of Study:
Human Resource Management
Major:
HRDM
Graduation Date:
January 1, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
XeroMicrosoft OfficeGoogle Apps
INTERMEDIATE ★★
-
Human Resource ManagementRecruitingAdministrative SupportPayroll ManagementPayroll Processing
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Huawei
- Processor: Intel(R) Core (TM) i5-2500U CPU @ 3.30 GHz
- Operating System: Windows 10
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Leadership Micromanagement = Bottleneck
When work can’t move forward without your review, approval, or intervention, leadership becomes the bottleneck.
Tasks stall while waiting for feedback, and progress slows the moment you step away. This dynamic quietly shifts your role from strategist to supervisor.
Instead of scaling, you’re trapped in execution loops, an expensive misuse of high-value leadership time.
The Hidden Overhead of Oversight
Oversight isn’t free. It shows up as:
- More check-ins and status updates
- More training sessions and explanations
- More tools, dashboards, and reporting layers
Each layer consumes hours that should be spent on growth, partnerships, or strategy.
This is where management time valuation matters: leadership hours are far more expensive than offshore wages, yet often treated as unlimited.
The Myth of Cheap Outsourcing: How Time Loss Shows Up in Daily Operations
The cost of cheap labor becomes obvious not in spreadsheets, but in daily friction.
These are the patterns that signal your team is costing you time, even if payroll looks lean.
Endless Slack Threads and “Quick” Looms
When instructions aren’t absorbed the first time, communication multiplies. You explain a task, then clarify it, then record a Loom to explain it again.
What feels like “just a few minutes” compounds into hours each week. This is executive time management erosion, or simply a death by a thousand clarifications.
Missed Deadlines Because You Stepped Away
If projects pause when you’re offline, execution isn’t resilient. Teams wait instead of act because decision rights are unclear or confidence is low.
This creates fragility. Progress depends on your presence, turning leadership into a constant availability requirement rather than a strategic function.
Every Win Still Depends on You
When success requires your involvement at every stage, growth plateaus. You become the system instead of designing the system.
Your day ends only after everyone else’s work is done, an unsustainable model that drives burnout and undermines organizational efficiency.
What Smart Outsourcing Looks Like
The answer isn’t abandoning offshore hiring but upgrading it. Smart outsourcing prioritizes outcomes, autonomy, and leadership leverage over raw cost savings.
This is where human capital investment matters more than wage arbitrage.
Pay for Experience, Not Just Presence
Experienced, skilled professionals cost more per hour, but require far less supervision. They identify problems, propose solutions, and execute with minimal guidance.
In practice:
- Fewer corrections
- Faster decisions
- Better judgment under ambiguity
This shifts the equation from “cheap labor cost” to leadership ROI.
Protecting Your Leadership Calendar
Good hiring decisions give you time back. Instead of filling your calendar with reviews and explanations, you regain hours for strategy and growth.
This is the real metric of success: does your team reduce your workload, or rearrange it? Smart outsourcing optimizes time vs cost in business, not just payroll.
Build a Team That Makes Decisions Without You
Autonomy is the ultimate ROI. Teams that understand priorities and boundaries can move forward independently.
When decision-making is distributed:
- Execution accelerates
- Leaders step out of the weeds
- The decision-making cost drops dramatically
This is how outsourcing becomes leverage instead of liability.
How Remote Staff Helps You Buy Back Time
The real goal of offshore hiring isn’t just lower payroll. It’s protecting the scarcest asset in your business: leadership time.
When hiring decisions ignore the labor vs leadership tradeoff, founders end up subsidizing a low-cost workforce with high-cost supervision.
Remote Staff is built around a simple principle: offshore talent should reduce your involvement, not increase it.
Here’s how that shows up in practice:
1. Pre-Screened Talent with Strategic Experience
Remote Staff doesn’t optimize for volume or speed alone. Candidates are vetted for independent execution, judgment, and decision-making, not just availability or willingness to take orders.
This guarantees you’re hiring skilled contributors who can operate with minimal oversight. Instead of amplifying cheap offshore labor cost problems, this approach improves labor cost efficiency by reducing rework and supervision.
The result is better leadership ROI from every hire.
2. Set Up Support and Delegation Planning
Most founders are left to onboard offshore hires on their own—often while juggling everything else.
Remote Staff provides structured setup support so delegation doesn’t collapse into micromanagement.
That includes role clarity, delegation planning, and expectation alignment before work begins.
By designing handoffs intentionally, Remote Staff helps reduce decision-making cost and prevents leadership time from being consumed by avoidable questions and corrections.
3. Post-Hire Success Reviews
Hiring isn’t the finish line—it’s the start of a performance system. Remote Staff conducts post-hire success reviews to identify whether leaders are still doing work that should have been delegated.
If leadership time is still being drained, adjustments are made—whether that’s refining responsibilities, improving workflows, or resetting expectations.
This directly addresses the cost of poor leadership design and restores balance between execution and oversight.
FAQs
If you’re weighing offshore hiring decisions, these are the questions that surface most often when leaders start evaluating time vs cost in business, not just wages.
Why do cheap hires take up more of my time?
Because lower-cost hires often lack experience or decision autonomy, they require more direction, review, and correction.
What you save in hourly rate is offset by increased management time valuation and oversight.
What’s a realistic hourly rate for experienced offshore staff?
Rates vary by role, but experienced offshore professionals typically cost more than entry-level hires and still considerably less than U.S. equivalents.
The key metric isn’t the rate, but whether the hire reduces your workload and improves output.
Will offshoring to cheaper countries eventually work?
Can I train cheap hires into better contributors? Sometimes, but it requires significant time, structure, and patience.
In many cases, the human capital investment needed to close the gap exceeds the savings, especially when leadership bandwidth is limited.
How does Remote Staff ensure my leadership time is protected?
By vetting for autonomy, supporting onboarding, and reviewing post-hire performance, Remote Staff focuses on outcomes, not just placement.
This enables strategic resource allocation where leadership time is spent on growth, not supervision.
Don’t Save on Labor Only to Spend Your Time
You didn’t start your company to become a full-time QA reviewer or task clarifier. Yet that’s where many founders end up when they prioritize low rates over execution readiness.
Otherwise, it quietly taxes your time, energy, and momentum.
The smarter move is to invest in people and systems that protect high-value leadership and compound results.
If you’re ready to stop trading time for false savings, request a callback now and learn more about building a team that scales without draining you!
Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.
