Remote work has existed for years, even before the pandemic. However, it became mainstream during mandatory lockdowns and later evolved into a preferred long-term setup for many beyond 2020.
Despite the clear benefits of remote work, many business owners still struggle to see the value of a distributed workforce. Concerns abound about productivity, particularly whether high-quality work can be delivered by someone thousands of miles away.
In reality, failed offshoring is rarely due to the remote hires themselves, but often, because of the hiring company or client.
Why does this happen, and what can be done about it?
IN THIS BLOG
- ➤
The Offshore Blame Game (And Why It’s Wrong) - ➤
“They Didn’t Get It” Isn’t the Whole Story - ➤
Output Gaps Often Reflect Input Gaps - ➤
What’s Often Missing in the Handoff - ➤
3 Offshore Handoff Personas That Sabotage Success - ➤
#1. The Micromanager Who Won’t Let Go - ➤
#2. The Abdicator Who Disappears After Assigning - ➤
#3. The Assumer Who Thinks “It’s Obvious” - ➤
What Great Handoffs Actually Look Like - ➤
Fixing the Handoff: A Quick Audit for Leaders - ➤
Does Someone Own the Onboarding Process? - ➤
Are Deliverables or Outcomes Being Delegated? - ➤
What Happens After the First 7 Days? - ➤
How Remote Staff Ensures Handoff Success - ➤
FAQs – Offshore Handoffs and Delegation Clarity - ➤
#1. Why Do Offshore Hires “Fail” Even When They Look Good on Paper? - ➤
#2. Who Should Own the Onboarding Process? - ➤
#3. How Much Documentation Is Too Much? - ➤
#4. Can Remote Staff Help with Handoff Planning? - ➤
#5. Should I Start with Simple Tasks or Go All-In? - ➤
Conclusion – It’s Not Hiring Offshore That Fails. It’s the Handoff.
The Offshore Blame Game (And Why It’s Wrong)
Remote workers are often blamed for poor performance, especially when they struggle to deliver in their first few weeks on the job.
However, this is not entirely their fault.
“They Didn’t Get It” Isn’t the Whole Story
Just because an offshore hire fails to deliver as expected does not mean their talent is lacking. Nor is it necessarily due to cultural differences in offshoring.
More often than not, the claim that “they just didn’t get it” points to a breakdown in clear, explicit communication issues in offshore teams. Unlike onsite teams, offshore workers rely heavily on precise instructions where nothing is left to assumption.
For example, when a manager assigns a task and says, “make it look professional,” the offshore hire may not realize this actually means, “use our 2024 brand guidelines.”

Output Gaps Often Reflect Input Gaps
There is an unspoken pressure on remote hires to prove that they are just as skilled, if not more so, than their onsite counterparts.
Yet companies often overlook a simple truth: the quality of output from a remote team is directly proportional to the quality of input they receive.
Hence, the first 90 days are critical. New hires need consistent guidance and feedback, ideally through a dedicated mentor who shows them how things work and closely supports them until they can operate independently.
What’s Often Missing in the Handoff
Delegation is one of the most crucial parts of a new employee’s first few days.
Unfortunately, some managers treat tasks as something to simply “toss over the wall,” leading to breakdowns in delegation:
- No Documented Expectations or SOPs – Standard operating procedures (SOPs) are the backbone of a remote team. Without them, offshore hires are forced into a guessing game. Without clear instructions and guidance on how tasks are done, remote workers, and even onsite employees, are left to improvise.
- No Real Owner of Handoff Success – Accountability drives success. Unfortunately, many organizations face an accountability gap: executives sign the contract, HR handles the paperwork, but no one is clearly responsible for ensuring a new hire’s success in the first 30 days. Moreover, without proper onboarding, onshore peers may view a remote worker as a burden rather than an asset. Meanwhile, offshore hires may hesitate to ask questions for fear of appearing incompetent.
- Feedback Comes Too Late or Not At All – Mistakes can go unnoticed for a long time, especially without regular feedback. Unlike frequent check-ins, delayed feedback can feel more like a performance review than a coaching opportunity. As a result, new hires may develop a fear of failure, becoming hesitant to take initiative, particularly when they are still unclear about expectations.
3 Offshore Handoff Personas That Sabotage Success
Now that we’ve established that a new hire isn’t always to blame for “failing,” who is responsible?
Here are some examples.
#1. The Micromanager Who Won’t Let Go
Some managers fear that an offshore hire will disrupt their well-established processes.
As a result, instead of delegating tasks fully, they hold tightly to control them, even while the remote worker is expected to handle the work.
Illustration:
Mark hires John, a senior developer. However, instead of letting John focus on his tasks, Mark insists on reviewing every line of code as it’s written and requires John to provide updates three times a day.
Unsurprisingly, this makes John feel trapped. Eventually, he stops taking initiative, or worse, begins looking for a new job. Meanwhile, Mark becomes burned out from doing more himself and ends up blaming John for underperformance.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $7.67/hr
Liezel
Candidate ID: 653581
ADVANCED
-
Administrative Skills...
INTERMEDIATE
-
Administrative Support, Bookkeeping, Negotiation, Invoicing...
Median Rate
$7.67
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.67 per hour or $USD 1329.77 per month
Remote Staff Recruiter Comments
- Liezel has accumulated approximately 8 years of administrative and financial support experience, primarily within office-based and local Philippine companies, with a brief stint in remote international work.
- Her experience spans both administrative operations and basic accounting/bookkeeping functions
- She is available to start immediately.
Administrative Support
- Handled logistics-related responsibilities for a telecommunications company, including deployment of technician vehicles, fuel monitoring, inventory of tools and materials, and operations support.
- Oversaw monthly branch budget preparation, including data entry of expenses and submission of replenishment requests.
- Performed accounts receivable tasks for a U.S.-based client on a project basis, including checking bills, issuing invoices, and ensuring data accuracy before dispatch.
- In prior local roles, handled data entry, ledger updating, and daily cash reconciliation for loans and collections.
- Familiar with basic auditing practices, ensuring the correctness of entries and accounting documents.
- Communicated regularly with external suppliers (e.g., vehicle leasing, fuel companies) regarding billing concerns and rental contracts.
- Experience in customer support via email, with growing confidence in taking and making business calls.
- Comfortable with Microsoft Excel (rated 9/10) – has used advanced formulas and generated reports.
- Used SAP in a logistics setting.
- Basic familiarity with Google Workspace tools.
Employment History
ADMINISTRATIVE STAFF
Industry:
Computer / Information Technology (Software)
Employment Period:
February 2020 to July 2024 (53 Months)
Duties and Responsibilities:
- Handles Area Vehicle Modules composed of vehicles repairs, daily deployment and vehicle audit.
- Reviews and updates vehicles master list, drivers/technicians licenses data.
- Prepares monthly liquidations for vehicles monthly repair budget and petty cash replenishment for the areas various expenses.
- Monitors companies tools and fixed assets and prepares monthly inventories.
- Prepares weekly and monthly audit reports for smart postpaird and bizload application and cancellation.
- Process short staff stay and leasing permits. process annual business permits
- Prepares monthly fleet and fuel consumption of vehicles, process fleet application, cancellation and upgrading.
- Ensure high quality of office management.
- Maintain accurate data of employees and company's properties.
ACCOUNTS RECEIVABLE SPECIALIST
Industry:
Retail / Merchandise
Employment Period:
July 2023 to December 2023 (5 Months)
Duties and Responsibilities:
- Checking of Bols and preparing of invoices.
- Issuing and sending of invoices to the customers..
BOOKKEEPER
Industry:
Property / Real Estate
Employment Period:
March 2019 to January 2020 (10 Months)
Duties and Responsibilities:
- Update and post clients transactions to the individual ledgers.
- Review and check releases and sures that check issued coincides with the amount in the voucher and paid to the appropriate payee.
- Liquidates the petty cash disbursement before replenishments.
- Prepares monthly cash collections and cash disbursements.
- Receives payments from clients and issue official receipts in the absence of the cash collection officer.
- Reviews reports and make sure that cash collection coincides with the cash on hand or the cash that will be deposited on the next banking day.
BOOKKEEPER
Industry:
Banking / Financial Services
Employment Period:
July 2018 to February 2019 (7 Months)
Duties and Responsibilities:
- Records cash receipts vouchers to the cash receipts books and reviews report as to the accuracy of totals, make sure that the cash collection reported coincides with the actual cash deposited to the bank and that cash collected during the day are deposited directly to the bank or the next banking day.
- Record cash disbursements vouchers to the cash disbursements book and reviews the vouchers as to the accuracy of computations of loan amount approved less the charges and other loan deduction for release and supporting documents required are complied.
- Reviews check releases and make sure that check issued coincides with the amount in the voucher and paid the appropriate payee.
- Update members loan releases and payments to the individual ledgers.
- Maintain schedule of members savings.
- Safekeeping of undeposited collection of the day to the cash vault.
- Record cash collection reports to the cash collection books.
- Reviews reports and make sure that the cash collection coincides with the cash deposited and that cash collected during the day is deposited to the bank or the next banking day.
- Reviews loan disbursement vouchers as to the amount applied to be released coincides with the amount applied by the client, recommended by the loan officer and approved by the manager.
- Monitors and purchase monthly supplies for the office us
LOGISTICS CHECKER
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2017 to July 2018 (12 Months)
Duties and Responsibilities:
- Receives and checks importation products.
- Monitors stocks availability
- Checks and reviews the in and out of products for out of towns, concessions and for the van deliveries.
- Prepares and endorse stock order to the branch comptroller.
- Do the van stock inventory during 15th and 30th of the month.
- Issuing and sending of invoices to the customers..
Education History
Field of Study:
Business Studies/Administration/Management
Major:
FINANCIAL MANAGEMENT
Graduation Date:
March 25, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Skills
INTERMEDIATE ★★
-
Administrative SupportBookkeepingNegotiationInvoicingInventory Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17531020816
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: DESKTOP-US3EO5D Aspire A515-56G
- Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $8.16/hr
Jacky
Candidate ID: 653245
ADVANCED
-
Administrative Support, Customer Service, Technical Support, Bookkeeping...
INTERMEDIATE
-
Editing, Canva, Adobe Photoshop...
Median Rate
$8.16
$8.74
if $1 = PHP52
$10.24
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.16 per hour or $USD 1414.85 per month
Remote Staff Recruiter Comments
Jacky has extensive experience in technical support and customer service, with a strong focus on handling high call volumes and managing escalations effectively. Her most relevant background includes supporting customers for telecom and internet service providers, specifically handling troubleshooting for issues related to phone and internet connectivity.
She has also worked in a virtual assistant capacity, which adds to her flexibility and organizational skills, and she is well-versed in remote work setups. She demonstrated familiarity with tracking tools such as Hubstaff and is comfortable using productivity monitoring software, aligning well with the client’s in-house systems.
Technical Proficiency and Experience:
- She has previously worked with Australian clients and is familiar with the culture and expectations in that market.
- Notably, she has handled accounts such as Telstra and Comcast, managing up to 80+ calls per day, indicating her ability to work in high-pressure environments.
- Proficient in using remote monitoring tools such as Hubstaff
- Experienced in customer support software used by telecom providers
- Familiar with remote communication platforms
- She is able to start immediately.
Strongest Behaviors
- Extremely informal, extraverted, and outgoing; gets familiar very soon after you meet. Communicates effusively, flexibly, and engagingly; draws others into the conversation.
- Almost exclusively focused on people, building relationships, and teamwork rather than technical matters. Uninhibited; very open and trusting in sharing thoughts and in asking personal questions.
- Not interested in the details; delegates them freely. Needs unstructured projects where flexibly working with people, and a focus on the goals rather than the plans, is necessary.
- Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
- Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
- Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
Jacky is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.
The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Employment History
Leasing Agent VA
Industry:
Property / Real Estate
Employment Period:
June 2022 to June 2023 (12 Months)
Duties and Responsibilities:
- Manage and answer emails coming from tenants and prospect leads.
- Answering incoming calls from tenants and prospects. Making follow up calls to prospects that are interested to rent available properties.
- Mange Facebook Accounts for different properties. Check Site Manager for any new applications using Yardi and add them on Yardi.
- Create New Applicant processes using Lead Simple. Manage Zillow messages from prospect leads.
- Edit photos using Canva and create poster and flyers if needed.
- Process Lease Renewal Proposal when tenants lease of contract expire using Yardi.
- Process Late Fee Notice Letter Create Maintenance Request for Ground cleaning and mowing every week.
- Send Pest Control Notice quarterly to respective tenants on schedule.
- Input Data Information for prospect leads in our database AppFolio.
Intake Coordinator Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2019 to April 2022 (36 Months)
Duties and Responsibilities:
- Manage ChartSwap account by fulfilling record request from Attorneys.
- Prepare and ship records to requestor utilizing appropriate mailing sources.
- Maintain a record of authorized information released from charts/records.
- Ensure all medical release forms are legitimate and completed entirely.
- Protect examinee rights by maintaining confidentiality of personal and financial information at all times in accordance with HIPAA regulations.
- Report any known or suspected unauthorized attempt to access patient health information.
VA Email Support Representative
Industry:
Insurance
Employment Period:
September 2016 to April 2019 (31 Months)
Duties and Responsibilities:
- Answering customer emails and inquiries about their order.
- Process refunds and cancellation request.
- Checking/tracking shipment status for customer's order.
- Contacting vendor for order/shipment update.
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2014 to September 2015 (11 Months)
Duties and Responsibilities:
- Deliver service and support to end-users using and operating automated call distribution, and phone software, via remote connection or over the internet.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather customers information and determine the issue by evaluating and analyzing the symptoms.
- Diagnose and resolve technical hardware and software issues involving internet connectivity and email clients.
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2013 to May 2014 (13 Months)
Duties and Responsibilities:
- Assisting customer with their internet and phone problem.
- Works with field operation personnel to ensure customer satisfaction.
- Communicate with internal and external customers.
- Diagnoses customer issues through process and elimination by asking probing questions.
- Determines the appropriate solution based on diagnosis and executes the most logical fix providing verbal instruction to the customer at a level of detail commensurate with customer PC knowledge and experience.
- Assign tickets to a local market to dispatch service calls or assigns to TSR2 for advanced troubleshooting.
- Identifies areas for improvement of process and procedure and provides feedback to supervisors.
Bookkeeper/HR
Industry:
Arts / Design / Fashion
Employment Period:
May 2008 to July 2012 (50 Months)
Duties and Responsibilities:
- Purchase supplies and equipment Monitor office supply levels and reorder as necessary.
- Pay any debt as it comes due for payment.
- Collect sales taxes from customers and remit them to the government.
- Ensure that receivables are collected promptly.
- Record cash receipts and make bank deposits.
- Provide information to the external accountant who creates the company’s financial statements.
- Assemble information for external auditors for the annual audit.
- Calculate and issue financial analysis of the financial statements Comply with local, state, and federal government reporting requirements.
- Process payroll in a timely manner.
- Provide clerical and administrative support to management as requested.
Production Management Support
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2015 to August 2016 (13 Months)
Duties and Responsibilities:
- Update Monthly Progress Report sheet for all SEO clients.
- Checking SEO rankings for all SEO clients website every week.
- Call tracking for all clients new booked appointment over the phone.
- Checking backlinks for all the date gathered on a spreadsheet.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2012 to February 2013 (6 Months)
Duties and Responsibilities:
- Assisting customer’s inquiry about their eligibility and benefits as an HMO or PPO health care holder.
- Provide summary of customer’s benefit and coverage plan.
- Help customer find a service Provider according to their plan.
Education History
Field of Study:
Education/Teaching/Training
Major:
Biology
Graduation Date:
May 24, 2002
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Support, Customer Service, Technical Support, Bookkeeping, Email management, Customer Support, Customer Handling, Customer Service Management, Call Handling, Outbound Calling, Inbound Calls,
INTERMEDIATE ★★
-
EditingCanvaAdobe Photoshop
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/18578948872
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Huawei
- Processor: 11th GEN Corei1
- Operating System: Windows 11
All-inclusive Rate: USD $9.14/hr
Rommel
Candidate ID: 652691
ADVANCED
-
Administrative Support, Property Management, Email Handling, Phone Support...
INTERMEDIATE
-
Real Estate, Administrative Skills, Appointment Setting, Customer Support...
Median Rate
$9.14
$9.85
if $1 = PHP52
$11.68
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.14 per hour or $USD 1585.00 per month
Remote Staff Recruiter Comments
Work Experience & Industry Fit:
- Rommel has hands-on experience supporting property managers for a client in the Australian property management sector.
- He is proficient in tools such as Property Tree, PropertyMe, Airtable, Inspection Manager, Maintenance Manager, and Invoice Genius.
- His tasks included lease documentation, rental invoicing, calendar management, compliance form storage, handling tenant communications, and generating weekly performance reports.
- He also has experience with both inbound and outbound communications, as well as escalations and troubleshooting.
- He is able to start immediately.
Predictive Index Behavioral Profile - Operator
Strongest Behaviors
- Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
- Tolerant, easy-going, and uncritical in getting along with others. A focused listener.
- Works steadily at an even pace; most productive with fewer interruptions.
- A relatively private individual, it takes Rommel some extra time to connect to and trust new people. Serious and reserved.
- With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
- Works at a relatively steady pace; best working with familiar processes, environments, and co-workers. Not inclined to change.
Rommel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results.
He has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Remote Part time
Industry:
Property / Real Estate
Employment Period:
February 2024 to April 2025 (13 Months)
Duties and Responsibilities:
- Providing call/text support outside business hours using Ring Central.
- Coordinating emergency requests to janitors and Property Managers.
- Generating end of day excel reports for the calls that came in during the after-hours shift and sending it to client using Outlook.
Scheduling Coordinator
Industry:
Consulting (Business & Management)
Employment Period:
March 2022 to January 2025 (34 Months)
Duties and Responsibilities:
- Call handling using Mighty Call.
- Gmail Shared Inbox management
- Google calendar management.
- Processing job orders.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to technicians though Slack.
Senior Real Estate Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
August 2022 to February 2024 (18 Months)
Duties and Responsibilities:
- Monitored emails, organized inbox, and prioritized messages for client using Outlook.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various reports.
- Completed business correspondence, transcription, and data entry.
- Conferred with customers by telephone, chat or email to provide information.
- Managed CRM input, exports and clean up on Monday.com
- Performed research to collect and record industry data.
Customer Service Associate II
Industry:
Property / Real Estate
Employment Period:
February 2020 to February 2022 (24 Months)
Duties and Responsibilities:
- Answering general inquiries from owners, tenants, and vendors through email and phone using Zendesk.
- Answering bills, invoices, and owner statement queries.
- Maintaining good relationship between tenants, owners, and vendors to ensure smooth transaction.
- Receiving and routing business correspondence to correct departments using Zendesk.
- Coordinating and completing maintenance requests using Rent Manager, Zendesk and Property Meld.
- Filing claims for home owners.
Executive Service Specialist
Industry:
Property / Real Estate
Employment Period:
October 2018 to February 2020 (15 Months)
Duties and Responsibilities:
- Leasing support.
- Application processing using OneForm.
- Entering new tenant information in PropertyTree.
- Entering new owner and property information in PropertyTree.
- Preparing lease agreement.
- Preparing lease renewals/addendum.
- Creating Rental CMA reports.
- Processed bills & invoices through InvoiceGenius.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2014 to October 2018 (53 Months)
Duties and Responsibilities:
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
After-Hours Receptionist
Industry:
Hotel / Hospitality
Employment Period:
June 2022 to August 2023 (14 Months)
Duties and Responsibilities:
- Answered phone promptly dispatched scheduled technician using OpenPhone app.
- Corresponded with clients through email and phone.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Web Application And Development
Graduation Date:
March 30, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Support, Property Management, Email Handling, Phone Support, Calendar Management, Zendesk,
INTERMEDIATE ★★
-
Real EstateAdministrative SkillsAppointment SettingCustomer SupportInvoice Audit
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Shared Room
- Speed Test Result: https://www.speedtest.net/result/17597800454
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: HP
- Processor: AMD Ryzen 7 7730U with Radeon Graphics
- Operating System: Windows 11
All-inclusive Rate: USD $8.65/hr
Keanna-mari
Candidate ID: 652233
ADVANCED
-
Microsoft Excel, Microsoft Word, Microsoft Office...
INTERMEDIATE
-
AutoCAD, Asana, PlanSwift, Canva...
Median Rate
$8.65
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.65 per hour or $USD 1499.92 per month
Remote Staff Recruiter Comments
Work Experience & Industry Exposure:
- She has gained valuable experience working in the construction and engineering industry, holding roles as an Office Engineer and Junior Civil Engineer.
- Her experience at a multinational construction company involved assisting in project planning, contract management, and technical documentation, which demonstrates her ability to work in a fast-paced engineering environment.
- Additionally, her previous role as a Junior Civil Engineer enhanced her skills in cost estimation, technical drawing, and project coordination.
- She is available to start immediately.
- She is proficient in AutoCAD, SketchUp, STAAD, and Planswift, which are essential tools for structural analysis and project planning.
- Her competency in Microsoft Office and basic programming knowledge in MATLAB, Python, and JavaScript adds versatility to her skill set.
- She has also obtained relevant certifications, including training in ISO 9001:2015, FIDIC contracts, and concrete troubleshooting, showcasing her commitment to continuous professional development.
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictlynfollowing “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems.
- Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Keanna-mari is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise.
Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend
caution to their decision-making; Keanna-mari plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Civil Engineer Intern OJT
Industry:
Construction / Building / Engineering
Employment Period:
March 2022 to May 2022 (2 Months)
Duties and Responsibilities:
- Collaborates with the team to face technical challenges and come up with creative solutions.
- Assists with cost estimation and budget management.
- Develops project plans, illustrations, and specifications.
- Reviews and analyzes data to establish project viability and feasibility.
- Assists senior engineers with project planning and design.
Office Engineer
Industry:
Construction / Building / Engineering
Employment Period:
November 2023 to February 2025 (14 Months)
Duties and Responsibilities:
- Organize and maintain electronic files for project documents, contracts, and client communications.
- Coordinate and schedule meetings, site visits, and appointments with clients, contractors, and suppliers, ensuring seamless calendar management.
- Uses Canva in creating marketing designs for advertisement.
- Assists in the preparation of bidding documents and contract documents according to the FIDIC, international, and local laws and regulations.
- Prepare, review, and manage project documentation, including drawings, specifications, and reports.
- Act as a liaison between the engineering team, clients, contractors, and other stakeholders.
- Coordinate project schedules, track progress, and facilitate communication.
- Manage the distribution of documents to relevant parties, both internal and external, ensuring they receive the correct and most recent versions.
- Develop and maintain strong relationships with existing clients while identifying and reaching out to potential new clients.
- Create accurate and detailed technical drawings and plans using CAD software.
- Prepare layouts, schematics, and diagrams for construction projects.
Junior Civil Engineer
Industry:
Construction / Building / Engineering
Employment Period:
May 2023 to November 2023 (6 Months)
Duties and Responsibilities:
- Assists in the planning and development of civil engineering projects, conducts site investigations, analyzes data, and prepares reports.
- Create accurate and detailed technical drawings and plans using CAD software.
- Prepare layouts, schematics, and diagrams for construction projects.
- Creates a detailed entry of receipts for liquidation.
- Assists with cost estimates for the supplies, labor, and equipment needed for building projects.
- Going over the project requirements, performing quantity takeoffs, as well as taking the project's scope and the site's conditions into consideration.
Education History
Field of Study:
Science & Technology
Major:
Science Technology Engineering and Mathematics
Graduation Date:
April 9, 2018
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Engineering (Civil)
Major:
Structural Engineering
Graduation Date:
June 30, 2022
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft ExcelMicrosoft WordMicrosoft Office
INTERMEDIATE ★★
-
AutoCADAsanaPlanSwiftCanva
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz 2.50 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $9.14/hr
Ning
Candidate ID: 651941
ADVANCED
-
Lead Generation, Outbound Appointment Setting, Microsoft Office, Google Apps...
INTERMEDIATE
-
Video Editing, CRM, Adobe Premiere Pro, Canva...
Median Rate
$9.14
$9.85
if $1 = PHP52
$11.68
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.65 per hour or $USD 749.96 per month
Full Time: $USD 9.14 per hour or $USD 1585.00 per month
Remote Staff Recruiter Comments
Ning is a skilled virtual assistant with over a year of experience in lead generation, administrative support, and strategic outreach. He demonstrates a clear understanding of prospecting workflows and a structured approach to relationship building. His strong communication skills, adaptability, and interest in niche industries make him a promising candidate for roles involving outreach and business development.
1. Career Highlights and Achievements:-
Over a year of hands-on experience in lead generation and outreach, including CRM use (Apollo AI) to mine and qualify leads based on engagement and relevance.
-
Managed and organized lead databases using Google Sheets, including key contact details and communication history for transparency and collaboration with clients.
-
Demonstrated initiative by crafting outreach emails using ChatGPT, refining the output to maintain professionalism and a human tone.
-
Experienced in preparing meeting briefs, scheduling calls via Calendly, and handling follow-ups to convert interested leads into viable partnerships.
-
Showed strong adaptability and a proactive learning mindset toward new industries—particularly open to gaining knowledge in wellness, spirituality, and human design.
-
Apollo AI – Used for scraping leads, evaluating quality, and managing outreach flow.
-
Calendly – Familiar with scheduling and coordinating meetings between clients and leads.
-
Google Sheets – Primary tool for lead tracking and database management.
-
ChatGPT – Utilized to craft and refine outreach messages with a personalized tone.
-
LinkedIn & Facebook – Used for lead sourcing and background verification of potential partners.
-
Notion – Basic usage as a note-taking tool, open to deeper adoption if needed.
Predictive Index Behavioral Profile: Captain
Strongest Behaviors:
- Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
- Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
Ning is a confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them.
Employment History
Lead Generation Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2023 to October 2024 (10 Months)
Duties and Responsibilities:
- Lead generation by doing research and using CRM software
- Cold emailing and cold calling
- Appointment setting
General Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2023 to September 2024 (10 Months)
Duties and Responsibilities:
- Admin work & document management Email, social media, and calendar management
- Facilitated insurance applications & claims
Executive Assistant
Industry:
Accounting / Audit / Tax
Employment Period:
January 2025 to March 2026 (14 Months)
Duties and Responsibilities:
- Appointment Setting
- Client Outreach
- Social Media Management
Education History
Field of Study:
High School
Major:
N/A
Graduation Date:
March 30, 2020
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Lead GenerationOutbound Appointment SettingMicrosoft OfficeGoogle Apps
INTERMEDIATE ★★
-
Video EditingCRMAdobe Premiere ProCanva
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17650625085
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: i5
- Operating System: Windows 11
All-inclusive Rate: USD $8.06/hr
Yolanda
Candidate ID: 651765
ADVANCED
-
Administrative Support, Email Marketing, B2B Calling, B2C Telemarketing...
INTERMEDIATE
-
Hubspot CRM, Email Support, Google Docs, Lead Generation...
Median Rate
$8.06
$8.63
if $1 = PHP52
$10.09
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.06 per hour or $USD 698.92 per month
Full Time: $USD 8.06 per hour or $USD 1397.83 per month
Remote Staff Recruiter Comments
Yolanda is a proactive and people-focused Lead Generation and Strategic Outreach Assistant with relevant experience in client engagement, database management, and email/DM outreach. She has supported industries such as real estate and offshoring services, and is now excited to contribute to the wellness and personal development space. Her thoughtful approach to lead qualification and follow-ups, combined with her adaptability and strong communication style, make her a promising fit for outreach roles requiring both empathy and strategy.
1. Career Highlights / Relevant Projects
-
Conducted lead generation and strategic outreach for real estate investors, wholesale buyers, and offshoring clients—creating personalized emails and DMs to secure collaborations and virtual assistant partnerships.
-
Successfully managed lead lists using tagging and prioritization strategies, ensuring timely follow-ups and organized outreach pipelines.
-
Delivered customer-centric communication by adjusting message tone and structure based on the recipient’s needs and industry, using tools such as AI-assisted drafting to maintain professionalism and warmth.
-
Engaged with Australian and U.S.-based clients in previous roles, showcasing cultural familiarity and strong written and verbal communication.
-
Demonstrated interest in wellness and human-centric businesses, expressing both a personal and professional alignment with the client’s values and audience.
2. Skill Proficiency + Tech / Software Proficiency
Skill Proficiency: Lead research, outreach messaging, follow-up cadence, lead list management, client communication, meeting brief preparation, inbox coordination, and calendar scheduling.
Tech / Software Proficiency: Calendly (basic use), Gmail, Google Workspace, Facebook outreach, LinkedIn (basic familiarity, open to training), AI writing tools (e.g., ChatGPT), and basic CRM functions.
She is available to start immediately.
Predictive Index Behavioral Profile: Guardian
Strongest Behaviors:
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Yolanda Grace will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Employment History
Outbound Lead Qualifier
Industry:
Environment / Health / Safety
Employment Period:
June 2024 to June 2024 (0 Months)
Duties and Responsibilities:
- Make outbound calls to inbound leads from web forms and text messages.
- Qualify leads based on pest issues and service area criteria. • Handle objections and brush-offs professionally.
- Build rapport through friendly conversation.
- Transfer qualified/interested leads to the sales team via warm transfer.
- Provide a great first impression of the company.
Appointment Setter
Industry:
Banking / Financial Services
Employment Period:
November 2022 to January 2023 (2 Months)
Duties and Responsibilities:
- Prequalified leads for potential sales opportunities.
- Navigated and connected with decision-makers in large companies.
- Scheduled appointments for financial service presentations.
- Utilized multiple communication channels such as calls, SMS, and emails.
Appointment Setter
Industry:
Others
Employment Period:
January 2021 to October 2022 (21 Months)
Duties and Responsibilities:
- Handled an Australian outsourcing account.
- Contacted small to medium businesses and upsold products/services.
- Coordinated with business owners and provided detailed service offerings via email.
Acquisition Associate General Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
November 2021 to January 2022 (2 Months)
Duties and Responsibilities:
- Conducted cold calls using Mojo Dialer and Zillow CRM.
- Evaluated and qualified motivated sellers for property sales.
- Generated and gathered leads from various websites.
- Entered and managed data in spreadsheets.
- Compare property values based on location and market trends.
- Managed social media marketing and connected with wholesalers and investors.
Telemarketer Appointment Setter
Industry:
Healthcare / Medical
Employment Period:
December 2018 to February 2019 (1 Months)
Duties and Responsibilities:
- Handled campaigns for home, auto insurance, student loans, and farmers' insurance.
- Conducted cold calling and appointment setting.
Customer Service Representative
Industry:
General & Wholesale Trading
Employment Period:
August 2016 to December 2016 (4 Months)
Duties and Responsibilities:
- Assisted clients with order processing, delivery tracking, and product concerns.
- Managed email and chat support help desk.
- Provided high-quality customer service.
- Restored land title documents to preserve and prevent deterioration
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
January 1, 2022
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Support, Email Marketing, B2B Calling, B2C Telemarketing, Email Sorting,
INTERMEDIATE ★★
-
Hubspot CRMEmail SupportGoogle DocsLead Generation
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17489509332
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: N/A
- Processor: N/A
- Operating System: Windows 11
All-inclusive Rate: USD $12.58/hr
Jose
Candidate ID: 649094
ADVANCED
-
Material Cost Estimation, CAD, AutoCAD, Bluebeam Software...
INTERMEDIATE
-
Microsoft Office...
Median Rate
$12.58
$13.73
if $1 = PHP52
$16.73
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 12.58 per hour or $USD 2180.54 per month
Remote Staff Recruiter Comments
Technical Skills & Industry Experience:
- Construction Materials Expertise: Has experience estimating various materials, including rebars (steel reinforcing materials), which are critical in the early stages of construction. Understands the importance of accurate rebar cutting lists and fabrication processes.
- Software Proficiency: Experienced in using Bluebeam and other estimation tools for quantity take-offs and scheduling. Although unfamiliar with ASA Rebar software, he is adaptable and confident in learning new platforms.
- Australian Standards Compliance: Familiar with Australian measurement systems and material standards, demonstrating adaptability to different industry requirements.
- Estimation & Take-Off Process: Follows a structured approach to material take-offs, ensuring accuracy by scaling projects correctly, marking material quantities, and maintaining organized documentation.
- Problem-Solving & Adaptability: Effectively manages project delays, material shortages, and unexpected changes by implementing contingency plans, adjusting manpower, and coordinating with suppliers.
- Communication & Coordination: Acknowledges the importance of client and contractor communication in preventing errors due to incorrect or outdated plans. Proactively seeks clarification and ensures alignment between design and execution.
- He can start immediately.
Strongest Behaviors
- Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
- Teaches and shares; generally interested in working collaboratively with others to help out.
- Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
- Drive to protect the company against risk by doing things in general accordance with established standards.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
Jose is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, He is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. He gets along easily with a wide variety of people.
Employment History
Assistant Project Engineer
Industry:
Construction / Building / Engineering
Employment Period:
March 2017 to January 2021 (45 Months)
Duties and Responsibilities:
Quantity Surveyor
Industry:
Construction / Building / Engineering
Employment Period:
January 2021 to June 2024 (40 Months)
Duties and Responsibilities:
Quantity Surveyor
Industry:
Construction / Building / Engineering
Employment Period:
March 2017 to January 2021 (45 Months)
Duties and Responsibilities:
- Cost estimation and budgeting.
- Providing accurate take off, bill of quantities and quotation.
- Assessment of blueprints from tendering process to final update of plans.
- Estimation of Carpentry works such as (but not limited to) ceiling works, partitions, doors, windows, millworks.
- Exposure to different materials used for specialty items.
- Coordination with supplier to provide competitive quotes.
Barista
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
August 2015 to August 2016 (12 Months)
Duties and Responsibilities:
- Crafting high-quality beverages according to company standards, providing exceptional customer service without compromising quality
- Refined planning and organizational skill
Estimator
Industry:
Construction / Building / Engineering
Employment Period:
August 2024 to November 2025 (15 Months)
Duties and Responsibilities:
Education History
Field of Study:
Engineering (Civil)
Major:
Civil Engineering
Graduation Date:
March 1, 2018
Located In:
Philippines
License and Certification: :
Licensed Civil Engineer
Skills
ADVANCED ★★★
-
Material Cost Estimation, CAD, AutoCAD, Bluebeam Software, Microsoft Excel,
INTERMEDIATE ★★
-
Microsoft Office
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17449066025
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Intel
- Processor: Intel Core i7-8700 CPU
- Operating System: Windows 10
All-inclusive Rate: USD $13.56/hr
Jan
Candidate ID: 646191
ADVANCED
-
Adobe Premiere Pro, Adobe Photoshop, Video Editing, Social Media Management...
INTERMEDIATE
-
Graphic Design, Adobe Creative Suite, Canva...
Median Rate
$13.56
$14.84
if $1 = PHP52
$18.17
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.62 per hour or $USD 920.12 per month
Remote Staff Recruiter Comments
Work Experience & Expertise:
- Over five years of professional experience in video editing, with a focus on content creation for advertising campaigns, social media, news media, and real estate.
- Skilled in handling various content formats, including short-form advertising videos (15-30 seconds), long-form vlogs, commercial ads, podcasts, and reels for platforms such as TikTok, Instagram, Facebook, and YouTube.
- Has worked with clients in healthcare, real estate, virtual assistant services, news media, and content creation, showing strong adaptability to different industries.
- Extensive experience in managing multiple clients and projects simultaneously, demonstrating strong time management and organizational skills.
- He is able to start immediately.
- Video Editing Software: Advanced proficiency in Adobe Premiere Pro (primary tool since 2018), Adobe After Effects, and experience with DaVinci Resolve and other editing tools.
- Graphic Design: Knowledgeable in Adobe Photoshop & Illustrator, which complements his video editing capabilities.
- Editing Techniques: Strong understanding of video hooks, pacing, and storytelling to capture audience attention within the first 3-5 seconds, inspired by successful content strategies (e.g., Mr. Beast’s approach).
- Sample Portfolio: https://janpaulosaltingportfolio.my.canva.site/
Strongest Behaviors
- Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
- Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
- Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
- Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
- Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
Jan Paulo is an intense, results-oriented person, whose drive and sense of urgency are tempered and disciplined by a strong concern for the accuracy and quality of the details of any work for which they are responsible. Approach to any work done will be based on thorough analysis and detailed knowledge of all pertinent facts.
Much more technically than socially-oriented; has confidence in technical/professional knowledge and ability to get things done correctly. With experience, will develop a high level of expertise in their own work and will be critical of mistakes made by themself or others. Takes the work and responsibilities very seriously and expects others to do the same.
Employment History
VIDEO EDITOR
Industry:
Entertainment / Media
Employment Period:
March 2024 to August 2024 (5 Months)
Duties and Responsibilities:
- Editing & Post-Production: Edit and refine raw footage into compelling, high-quality videos that align with the brand’s vision, incorporating seamless transitions, sound design, color correction, and visual effects to enhance storytelling.
- Content Structuring: Organize and structure vlog-style content to create a natural, engaging flow that keeps audiences captivated and emotionally invested.
- Brand Consistency: Maintain a cohesive visual and storytelling style that resonates with the target audience and upholds the brand’s messaging and identity.
SOCIAL MEDIA SPECIALIST
Industry:
Property / Real Estate
Employment Period:
July 2023 to February 2024 (6 Months)
Duties and Responsibilities:
- Capture high-quality video footage of properties, including interior, exterior, aerial (drone), and lifestyle shots to showcase real estate listings effectively.
- Edit and enhance video content with professional-grade software, ensuring polished, visually engaging, and marketable materials.
- Develop engaging video content optimized for various platforms, including Instagram Reels, YouTube, Facebook, and TikTok, to maximize audience engagement.
GRAPHIC AND VIDEO EDITOR
Industry:
Entertainment / Media
Employment Period:
April 2022 to May 2023 (13 Months)
Duties and Responsibilities:
- Edit and assemble raw footage into polished news segments, ensuring clarity, coherence, and alignment with the organization’s editorial standards.
- Enhance visual storytelling by incorporating graphics, text overlays, lower thirds, and other visual elements that improve audience comprehension.
- Collaborate with reporters, producers, and newsroom staff to ensure timely delivery of news packages under tight deadlines.
- Apply color correction, audio mixing, and other post-production techniques to maintain professional production quality.
- Select appropriate background music, sound effects, and transitions to enhance storytelling impact while adhering to copyright and licensing regulations.
GRAPHIC AND VIDEO EDITOR
Industry:
Property / Real Estate
Employment Period:
July 2020 to March 2022 (20 Months)
Duties and Responsibilities:
- Video Editing & Post-Production: Edit high-quality videos for healthcare marketing campaigns, real estate promotions, and client presentations, ensuring professional aesthetics and brand consistency.
- Motion Graphics & Animation: Develop engaging motion graphics, animated text overlays, and visual effects to enhance video content.
- Content Strategy & Storytelling: Collaborate with marketing teams to create compelling visual narratives that drive engagement and conversions.
- Real Estate Marketing Videos: Produce property showcase videos, virtual tours, and promotional content for listings, ensuring a strong visual impact.
Graphic Design
Industry:
Wood / Fibre / Paper
Employment Period:
December 2017 to June 2019 (17 Months)
Duties and Responsibilities:
- Designed and developed graphics tailored to meet client preferences, ensuring brand consistency and visual appeal.
- Utilized advanced 3D modeling software to create innovative and precise digital designs for various applications.
- Skillfully integrated cutting-edge automation technologies to streamline production workflows, improving efficiency and accuracy.
- Programmed and operated CNC machines to manufacture high-quality, tangible products with intricate detailing.
Education History
Field of Study:
Engineering (Others)
Major:
Mechanical Engineering
Graduation Date:
June 16, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Adobe Premiere Pro, Adobe Photoshop, Video Editing, Social Media Management, Adobe After Effects, Audio Editing, Audacity,
INTERMEDIATE ★★
-
Graphic DesignAdobe Creative SuiteCanva
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: custom-built PC
- Processor: AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $3.75/hr
Julius
Candidate ID: 646021
ADVANCED
-
Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Adobe After Effects...
INTERMEDIATE
-
Figma, Graphic Design, Project Management, Team Management...
Median Rate
$3.75
$3.75
if $1 = PHP52
$3.75
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 12.58 per hour or $USD 1090.27 per month
Remote Staff Recruiter Comments
Julius is a highly experienced video editor with over a decade of professional experience in video production and motion graphics. His background spans multiple industries, including news media, logistics, and advertising. He demonstrates strong proficiency in industry-standard tools such as Adobe Premiere Pro and After Effects, particularly in motion graphics and explainer videos.
His adaptability to different content styles, from corporate campaigns to social media advertisements, makes him a versatile candidate for this role. He has worked with international clients, including a full-service advertising agency in Canada and a U.S.-based automotive brand, showcasing his ability to produce engaging, high-quality content for diverse audiences.
Technical Skills & Experience:
- Over 10 years of experience in professional video editing.
- Strong expertise in Adobe Premiere Pro and After Effects.
- Experience creating infographics for live news broadcasts, explainer videos, and social media ads.
- Worked on ad campaigns, including corporate promotions, product showcases, and local business marketing.
- Created content for advertising campaigns, ensuring audience engagement within the first few seconds.
- Developed social media reels and segment openers for a Canadian media outlet.
- Sample Portfolio: https://juliustasis.pixpa.com/
- He can start immediately.
Strongest Behaviors
- Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Julius is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
A modest and unassuming person, they work autonomously in their area of expertise. When working outside of that area, their drive is to seek specialized knowledge by finding definitive answers from written resources, authoritative management, or established subject-matter experts.
Employment History
Multimedia Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2024 to Present
Duties and Responsibilities:
- Design and develop visually compelling and user-friendly websites that meet the strategic objectives of our clients.
- Create a wide range of print materials, including brochures, flyers, posters, and business cards, ensuring brand consistency and message clarity across all mediums.
- Develop and execute innovative branding concepts that enhance brand visibility and align with marketing strategies.
- Collaborate with the marketing team to understand project objectives, target audiences, and key messages to deliver design solutions that resonate with the intended audience.
- Provide expert design advice and guidance to both team members and clients, ensuring the best creative outcomes.
Senior Multimedia Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2018 to October 2023 (65 Months)
Duties and Responsibilities:
- Lead the creative direction and visual identity of the company, ensuring consistency across all multimedia assets.
- Collaborate with key stakeholders to define brand guidelines, messaging, and overall design aesthetics.
- Stay up to date with industry trends and implement best practices in digital marketing and multimedia production.
- Design and produce high-quality multimedia assets, including videos, animations, graphics, email templates, and digital imagery for marketing and corporate use.
- Develop and manage engaging visual content for websites, social media, presentations, and other digital channels.
- Support the development of digital marketing campaigns by creating compelling visual assets tailored to different target audiences.
Senior Multimedia Specialist
Industry:
Transportation / Logistics
Employment Period:
May 2015 to May 2018 (36 Months)
Duties and Responsibilities:
- Strategic Multimedia Development: Lead the development and standardization of multimedia assets and templates for global use, ensuring consistency in branding, messaging, and user experience across all digital platforms.
- Content Creation & Optimization: Design, develop, and optimize a wide range of multimedia content, including videos, animations, graphics, and interactive media, to support corporate communications, marketing, and training initiatives.
- Data-Driven Multimedia Solutions: Develop and implement data visualization and interactive multimedia solutions that enhance reporting and decision-making processes, aligning with business objectives.
Senior Web and Graphic Designer
Industry:
Journalism
Employment Period:
November 2011 to May 2015 (42 Months)
Duties and Responsibilities:
- Assist the news desk and translate information into news materials for the website.
- Working closely with the news team, photographers and editors.
- Record interviews and meetings using shorthand or technical equipment.
- Producing concise and accurate copy and design materials according to the website's house style and to strict deadlines.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Science
Graduation Date:
May 1, 2005
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Adobe After Effects, Adobe InDesign,
INTERMEDIATE ★★
-
FigmaGraphic DesignProject ManagementTeam ManagementB2B
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17429441952
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Aorus, Zotac, Be Quiet!, G.SKill, Samsung
- Processor: 12th Gen Intel(R) Core(TM) i7-12700K 3.60 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $9.64/hr
Johanna
Candidate ID: 645262
ADVANCED
-
Escalations, De-escalations, Customer Relations, Customer Support...
INTERMEDIATE
-
Outbound Appointment Setting, Outbound Calling, B2B Calling...
Median Rate
$9.64
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.64 per hour or $USD 835.04 per month
Remote Staff Recruiter Comments
Johanna is a results-driven professional with over 12 years of experience in client-facing and back-office roles within the financial services and SaaS industries. She brings with her an exceptional track record in fraud prevention, payment lifecycle management, and customer onboarding.
- Fraud Prevention & Risk Management
- Client Onboarding & Support
- Escalation & VIP Support
- Customer Service
- Successfully transitioned from voice-based support to fraud prevention, culminating in a senior payment lifecycle analyst role managing escalations from high-net-worth clients.
- Oversaw multimillion-dollar transaction reviews with minimal error margins and high trust levels from internal stakeholders.
- Spearheaded onboarding improvements at her current SaaS client, contributing to higher client retention and successful fraud screening measures.
- Can start immediately
Tools & Software:
- Zendesk (Email/Customer Support)
- Slack (Internal Communications)
- Stripe (Payments/Disputes)
- Zoom (Virtual Meetings)
- CRM App (proprietary, similar to QuickBooks)
Strongest Behaviors:
- Proactive, assertive, and driven to reach personal and team goals.
- Independent, innovative thinker who thrives in dynamic, fast-paced environments.
- Persuasive communicator who builds and leverages relationships effectively.
Behavioral Summary:
Johanna is a confident and self-starting professional who thrives under pressure and adapts well to changing conditions. She combines her assertiveness with a relationship-oriented approach, making her effective in both collaborative and independent settings. Known for her urgency and ability to influence outcomes, she excels in environments that allow autonomy, quick decision-making, and impactful client engagement. Her preference for action over routine aligns well with roles that require initiative and direct client interaction, making her a valuable addition to fast-moving teams.
Employment History
Payment Lifecycle Analyst - Commercial Banking
Industry:
Banking / Financial Services
Employment Period:
August 2023 to September 2024 (12 Months)
Duties and Responsibilities:
- As a Payment LIfecycle Analyst, I actively contact high-profile bank clients to determine if there is fraud in their day-to-day payments while building and nurturing relationships with them.
- Aiming to provide customer satisfaction and success, I also actively work with the customers' private bankers to ensure we have good standing with them.
Fraud Specialist 3 - Electronic Money Movement
Industry:
Banking / Financial Services
Employment Period:
May 2016 to August 2023 (87 Months)
Duties and Responsibilities:
- As a Fraud Specialist 3, I provided real-time solutions and decisions based on possible fraud trends.
- We ensure that fraud does not cross over to our clients' accounts.
- We do this in as much detail as possible and in the shortest amount of time to maximize efficiency.
- I was also involved in being a person of contact or resource for new hires for training and development.
Customer Service Specialist and Relief Communications Coach
Industry:
Banking / Financial Services
Employment Period:
October 2011 to April 2016 (54 Months)
Duties and Responsibilities:
- Provides customer service for credit card clients in a CSAT-driven role.
- Provides services for customer balance inquiries, statements, card replacements, interest charges, late fee explanations, payments, etc. I was also part of a special project in my department that aimed to improve our department's communication effectively when speaking with our valued clients/customers.
Customer Service/Inbound Sales Agent
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2010 to September 2011 (19 Months)
Duties and Responsibilities:
- Customer Service/Sales Agent for a global account that supports all English-speaking countries.
- I supported a software company that is a household name.
- I supported every single line of business of the company except technical concerns.
- I supported private individuals, companies, and enterprises that patronize the company's products.
- My day-to-day tasks include answering inbound customer service calls to answer customer queries and, at the same time, upselling the company's products and features in the hopes of customers purchasing upgrades and additional memberships.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2009 to January 2010 (5 Months)
Duties and Responsibilities:
- Provides customer service for a US satellite TV account. Aims to give 100% customer satisfaction to all clients.
- Provided support for billing concerns, payments, technical support, etc.
Customer Service Representative Specialization
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2007 to March 2008 (6 Months)
Duties and Responsibilities:
- Provided customer service to customers who have queries or grievances with the product.
- The client I supported was an online travel booking company offering deals and cost-efficient travel alternatives.
- I was also focused on upselling add-ons for the customers to maximize profit.
Credit Analyst
Industry:
Banking / Financial Services
Employment Period:
October 2008 to March 2009 (5 Months)
Duties and Responsibilities:
- Handled the credit investigation for car loan applicants.
- Responsible for conducting background checks on prospective clients and verifies whether or not they are fit to have an auto loan with the bank.
Virtual Assistant Senior Payment Operations Analyst
Industry:
Banking / Financial Services
Employment Period:
September 2024 to April 2025 (7 Months)
Duties and Responsibilities:
- As a Senior Payment Operations Analyst, my client is a start-up web application providing CRM services for small business owners.
- I handle large payment reviews, refunds, dispute escalations, escalation calls, onboarding calls and other admin tasks that my client would ask me to do.
- My day-to-day tasks include reviewing large payments and checking if they are good payments and not fraud.
- I also call my client's potential customers for an onboarding call to check if they are a fit to be onboarded on the platform.
- During the call, I would build rapport with the potential customer to make sure they have everything they need to grow their business on the app.
- I would make sure they are familiar with the marketing tools the app offers for them to maximize income.
- I also handle answering chats and emails regarding payment concerns from the customers.
- Another important task I have with my role is escalation calls.
- As a Senior analyst, I would initiate outbound calls to the customers to provide support and to make sure that they would keep their business on the app.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Legal Management
Graduation Date:
April 1, 2007
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Escalations, De-escalations, Customer Relations, Customer Support, Customer Retention, Fraud Prevention, Fraud Detection,
INTERMEDIATE ★★
-
Outbound Appointment SettingOutbound CallingB2B Calling
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17650823319
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $9.64/hr
Richelle
Candidate ID: 644547
ADVANCED
-
Bookkeeping, Accounting, QuickBooks, Xero...
INTERMEDIATE
-
Accounting...
Median Rate
$9.64
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.64 per hour or $USD 835.04 per month
Full Time: $USD 9.64 per hour or $USD 1670.08 per month
Remote Staff Recruiter Comments
Richelle is a highly experienced bookkeeper with six years of experience in finance, accounts receivable (AR), accounts payable (AP), and debt collection. She has worked in various industries including government, food & beverage, construction, and media production.
Work Experience:📌 Freelance Bookkeeper (USA & Singapore, 2023 – Present)
- Manages bookkeeping, financial reporting, and reconciliations for a video production company (USA) and a music production company (Singapore).
- Handles both AP and AR processes, including invoicing and collections.
- Utilizes QuickBooks Online and Xero for financial management.
📌 Part-Time Bookkeeper (USA-Based Firm, 2022 – 2023)
- Processed AP & AR transactions, including billing, payment tracking, and sending reminders for overdue accounts.
- Conducted bank reconciliations and financial reporting.
📌 Bookkeeper – Government & Food & Beverage Industry (Philippines, 2019 – 2022)
- Managed financial records, payroll processing, and tax compliance.
- Implemented a structured follow-up system that successfully reduced outstanding debt.
- Maintained AP/AR, reconciled accounts, and prepared financial statements.
📌 Bookkeeper – Construction Industry (Philippines, 2017 – 2019)
- Handled daily financial operations, including invoicing, payments, and payroll processing.
- Tracked job costing and financial reporting for construction projects.
Key Skills & Expertise:
- Accounts Receivable & Debt Collection (Invoicing, Payment Tracking, Follow-Ups)
- Accounts Payable (Bill Processing, Supplier Reconciliation, Expense Tracking)
- Bookkeeping & Bank Reconciliation
- Payroll Processing & Financial Reporting
- Software & Tools: QuickBooks Online (Advanced), Xero (1+ Year Experience), Microsoft Excel
Performance & Achievements:
📌 Reduced outstanding debt for a previous employer by implementing a structured follow-up system.
📌 Successfully transitioned from government and corporate bookkeeping to international freelance bookkeeping.
📌 Experienced in handling financial operations for both local and international clients, including Australian businesses.
She can start ASAP and is amenable to part-time arrangement.
Predictive Index Behavioral Profile - Specialist
Strongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Richelle is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Richelle, who takes responsibilities very seriously.
Employment History
Accounts Assistant
Industry:
Construction / Building / Engineering
Employment Period:
August 2022 to July 2023 (10 Months)
Duties and Responsibilities:
- Managed AR/AP billing and collection
- Processed payment vouchers and outgoing payments such as issuing cheques, telegraphic transfer & GIRO Data entry in QBO, journal entry
- Bank reconciliations
- Prepared financial reports
- Some admin duties (answering emails, calls, filing, etc)
Accounts Assistant
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
April 2019 to April 2022 (36 Months)
Duties and Responsibilities:
- Responsible for full spectrum of Accounts Payable function
- Tallied and verified supplier invoices with PO, SOA and excel record
- Processed payment vouchers and outgoing payments such as issuing cheques, telegraphic transfer & GIRO
- Prepared monthly rental invoices for Tenants
- Provided support in monthly/quarterly/annually closing reports
- Assisted in preparing financial reports, bank reconciliation, GST submission
- Data entry in Quickbooks Desktop, handled Payroll
- Some admin duties (answering emails, calls, filing, etc)
Administrative Assistant III
Industry:
Government / Defence
Employment Period:
June 2014 to November 2017 (41 Months)
Duties and Responsibilities:
- Audited liquidation reports, verified liquidation of travel allowances
- Prepared journal entries, payment vouchers, data entry, bank reconciliation, full set of accounts, financial reports
- Liaised with clients to ensure timely and complete submission of liquidation reports
- Some admin duties (filing, answering calls, emails, etc) Xero Advisor Certified
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
March 25, 2013
Located In:
Philippines
License and Certification: :
- Certified Public Accountant
- Certified Xero Advisor
- Certified Quickbooks Online Proadvisor
Skills
ADVANCED ★★★
-
Bookkeeping, Accounting, QuickBooks, Xero, Financial Reports, Data Entry, Bank Reconciliation, Accounts Receivable Management, Accounts Payable Management,
INTERMEDIATE ★★
-
Accounting
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: na
- Operating System: Windows 10
All-inclusive Rate: USD $11.60/hr
Tyrone
Candidate ID: 642477
ADVANCED
-
Material Cost Estimation, Bluebeam Software, AutoCAD, Smartsheet...
INTERMEDIATE
-
Asana...
Median Rate
$11.60
$12.62
if $1 = PHP52
$15.28
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 13.07 per hour or $USD 1132.81 per month
Full Time: $USD 11.60 per hour or $USD 2010.39 per month
Remote Staff Recruiter Comments
Tyrone is an experienced civil engineer with over six years of combined experience in quantity surveying, project estimation, and site coordination, both in the local construction industry and the global freelancing space. His relevant experience spans residential and commercial projects, including direct involvement in signage, line marking, bollards, pavement striping, and other civil works — a strong match to the client's niche in car park and facility safety solutions.
He has supported multiple clients across Australia and the U.S., most notably through freelancing platforms such as Upwork. Tyrone has worked with engineering contractors, estimating firms, and design teams using various platforms and software tools, contributing to project planning, takeoffs, bid preparation, and material quantification.
Work Experience (Generalized):
📌 Freelance Estimator – U.S. & Australian Clients
- Delivered cost estimates and material takeoffs for a variety of projects including line striping, bollards, signage, and car park safety systems
- Reviewed bid documents, RFIs, and architectural/civil plans to ensure accurate scoping
- Collaborated with international project managers and construction teams for proposal preparation and project execution support
📌 Project Manager / Estimator – Local Engineering & Construction Firm
-
Managed end-to-end construction projects including budgeting, bidding, permitting, and on-site coordination
Created detailed bills of quantities (BOQs), performed cost analysis, and ensured alignment with client requirements
Oversaw project timelines, procurement, and site delivery while liaising with stakeholders and contractors
📌 Structural Design Engineer – Solar and Energy Projects
- Produced structural designs for mounting systems and steel supports
- Conducted load calculations and coordinated with design teams on technical deliverables
- Contributed to renewable energy installation planning and compliance
📌 Estimator / Quantity Surveyor – Estimating Services Firm (AU-focused)
- Supported clients by preparing accurate takeoffs for residential and commercial builds
- Specialized in finishing trades and civil works, with strong familiarity in architectural detailing and specifications
- Worked closely with estimating teams to ensure pricing accuracy and bid competitiveness
- Civil and vertical construction (residential + commercial)
- Pavement marking, bollards, and facility safety
- Solar and structural design projects
- Australian and U.S.-based construction estimating
Technical Skills & Software Proficiency:
Estimating Tools:
- Bluebeam (primary tool since 2022)
- Stack, Procore, Simpro, SmartSheet
- MS Excel for customized BOQs and summaries
Project Management Platforms:
-
Asana, Google Suite, Zendesk, Simpro
Drafting Tools:
-
AutoCAD (basic usage for plan navigation)
General Proficiency:
- Drawing/specification review
- Bid package compilation
- RFI/Addendum tracking
- Cost benchmarking
- Strong command of finishing trades and site quantification
Strengths & Highlights:
✔️ Hands-on experience in both technical execution and bid-phase estimating
✔️ Strong exposure to international clients (AU and US) and virtual team environments
✔️ Excellent grasp of pavement-related estimates (client-aligned scope)
✔️ Adaptable and familiar with various construction software
✔️ Has managed entire project life cycle (design to delivery) locally
Predictive Index Behavioral Profile - Captain
Strongest Behaviors
- Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
- Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
- Impatient for results, puts pressure on themself and others for rapid implementation, and is far less productive when doing routine work.
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
Tyrone is a confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them.
Their drive is purposeful, directed at getting things done quickly. This individual responds positively and actively to challenge and pressure, and has confidence in their own ability to handle novel problems and people. An outgoing, poised person, a lively and enthusiastic communicator, tending to be a little more authoritative than persuasive in style. Talks briskly, with assurance and conviction and is a stimulating influence on others, while being firm, direct, and self-assured in dealing with them.
Employment History
Quantity Surveyor/Estimator
Industry:
Construction / Building / Engineering
Employment Period:
January 2024 to January 2025 (11 Months)
Duties and Responsibilities:
- Create material take off and estimates for Striping, Pavement.
- Markings and Signages using Bluebeam Revu and AutoCAD.
- Manage bid proposals and bid schedules using Microsoft Excel and Google Sheets.
- Analyze project specifications, addendums, RFI’s to determine cost and material needs
- Create Change Orders if needed.
Quantity Surveyor/Estimator
Industry:
Construction / Building / Engineering
Employment Period:
January 2023 to April 2024 (14 Months)
Duties and Responsibilities:
- Create material take off and estimates for Residential and Commercial Structures using Bluebeam Revu and AutoCAD.
- Create Bill of Quantities using MS Excel.
- Perform site inspections and assessments to gather data for estimates
- Review architectural plans and specifications for accuracy.
- Prepare detailed bid submissions and documentation for project proposals.
Project Manager/Estimator
Industry:
Construction / Building / Engineering
Employment Period:
February 2023 to December 2024 (22 Months)
Duties and Responsibilities:
- Create Material Take Off and estimates using Stack Software, Bluebeam, Microsoft Excel, Smartsheet, Google Sheets and AutoCAD.
- Review Addendum, RFI, Specifications and other documents for scope of work and takeoff.
- Project Management, monitoring, and documentation.
- Coordinate with General Contractors or clients for inquiries regarding projects.
Construction Coordinator/Estimator
Industry:
Construction / Building / Engineering
Employment Period:
March 2022 to December 2022 (9 Months)
Duties and Responsibilities:
- Process permits for ADU’s in the state of California and Texas.
- Prepare drawings and other requirements for building, fire, sewage and water permit approval.
- Prepare Bill of Materials and Bill of Quantities for bidding and estimating purposes.
- Prepare drawings and plans using AutoCad for permit approval.
- Create a data base (Smart sheet) regarding regulations in CA.
- In charge of Planning and Scheduling of Materials and Manpower.
- Monitor and create Change Orders.
- Estimates and reviews plans for Bill of Quantities and Change Orders.
- In charge of Material Take offs.
Project Manager
Industry:
Construction / Building / Engineering
Employment Period:
June 2019 to September 2021 (27 Months)
Duties and Responsibilities:
- In charge of project management and supervision.
- Provided / created bill of quantities and bill of material used to bid for the projects mentioned above.
- Produce cutting list and material estimates using AutoCad, Staad pro and MS Excel (Value Engineering) for every material to be used on site to minimize waste.
- Handle/manage the work load and distribute it to all sub-contractors.
- Create weekly accomplishment billing report for all sub-contractors.
- Create an accomplishment billing report for client/owners’ reference.
- Managed, supervised and handled a total of 200 employees and 13 subcontractors.
- Liaison officer between client/s and company.
- Created project schedules and manhours to ensure that the target date of completion is on time.
- Supervising the structural and architectural designs on site to make sure that the theories and plans are being applied.
Civil/Structural Design Engineer
Industry:
Construction / Building / Engineering
Employment Period:
October 2021 to March 2022 (4 Months)
Duties and Responsibilities:
- In charge of structural modeling and analysis using STAAD Pro and SAP
- Designing steel and reinforced concrete structures using RCDC and STAAD Pro software
- Preparation of drawings using AutoCAD
- Conduct site inspections to ensure compliance with design specifications
- Coordinate with cross-functional teams to integrate structural designs with other engineering disciplines
Education History
Field of Study:
Engineering (Civil)
Major:
Civil Engineering
Graduation Date:
May 29, 2019
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Material Cost Estimation, Bluebeam Software, AutoCAD, Smartsheet, Microsoft Office,
INTERMEDIATE ★★
-
Asana
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17371452715
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus Tuff
- Processor: Intel(R) Core(TM) i5-10300H CPU @2.50GHz (8CPUs), ~2.5GHz
- Operating System: Windows 10
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
#2. The Abdicator Who Disappears After Assigning
Meanwhile, there’s another type of manager who is the opposite of the micromanager.
While the micromanager constantly hovers over new hires, an abdicator disappears completely after delegating a task.
Illustration:
Gail is assigned to supervise Anna, a new offshore hire. To get her started, Gail sends an email on Friday at 5 PM with the instructions: “Here is the client data. Please build a 20-slide deck by Monday. You’re the expert, so I’ll leave the creatives to you.”
Anna accepts the task willingly, but she has many questions about the client profile, as she was not given sufficient information. She tries to reach out to Gail, but receives no response over the weekend.
On Monday, Anna is unable to complete the task, leaving Gail frustrated and blaming Anna.
#3. The Assumer Who Thinks “It’s Obvious”
Finally, there’s the assumer, a manager who expects everyone, including new hires, to “just get it” instantly.
This type of manager often has a lot of experience and expertise – but unfairly expects the same level of understanding from everyone else.
Illustration:
Owen has been with the company for a decade and is assigned to monitor Alex, the new offshore hire. On the first day, Owen tells Alex to run the weekly report. While this instruction seems obvious to Owen, it actually involves:
- Pulling data from three different sources;
- Cross-referencing them in an Excel spreadsheet; and
- Sending a PDF copy immediately afterward.
Without this specific knowledge, Alex complied with the instructions as best as he could. He did a standard report and handed it over to Owen who was baffled at the results and ends up berating Alex for not exercising his best judgment – when the latter wasn’t given enough context and background information to begin with.
What Great Handoffs Actually Look Like
The above examples show how easily managers can undermine new offshore hires, often without even realizing it.
Now that we know what not to do, let’s take a look at what effective handoffs look like.

- Shared Understanding, Not Just Assigned Tasks – Assigning tasks is not enough. It’s equally important to explain why a task is being assigned. When a new hire understands the overall business objective, they can make informed decisions and smart pivots when facing roadblocks, rather than waiting for instructions.
- Clear, Documented Expectations and Samples – Create a checklist outlining what a completed task should look like, and include tangible benchmarks. For example, provide examples of finished tasks so the offshore hire can see exactly what “success” looks like and replicate it effectively.
- First 30 Days of Feedback Built-In – A great handoff begins as early as the first week. Spend at least 10 minutes providing feedback to the offshore hire, helping them build confidence in their work. Be clear and encouraging, letting them know that questions are expected and they should never hesitate to ask. This proactive approach helps prevent small misunderstandings, especially in a remote setting.
Fixing the Handoff: A Quick Audit for Leaders
Since we’ve covered what goes wrong in a handoff and who’s responsible, let’s now focus on how to fix it by asking the right questions.
Does Someone Own the Onboarding Process?
If everyone is responsible for the new hire, no one truly is.
Accountability cannot be shared across an entire department. The offshore hire should clearly know who to approach when an immediate issue arises.
Are Deliverables or Outcomes Being Delegated?
Delegation is at the heart of every successful project. When done right, it ensures accountability and helps maintain a high quality of work.
More importantly, proper delegation ensures team members are not left hanging. When they finish tasks early, they know what to do next without having to ask.
What Happens After the First 7 Days?
Onboarding is a marathon. It doesn’t end after you hand over login details.
After the first week, they should be in learning mode with the guidance of their immediate supervisor or mentor. They can observe how their managers work, while managers review their output without micromanaging.
By Day 7, the hire should clearly know what they are expected to master by Day 30.
How Remote Staff Ensures Handoff Success
Handoff and onboarding may seem straightforward; however, they come with nuances that can be tedious and time-consuming.
As a result, many business owners delegate these tasks to outsource providers and Employers of Record like Remote Staff.
For 18 years and counting, Remote Staff has helped Western businesses with administrative support, including onboarding. When it comes to outsourcing, Remote Staff uses a pre-vetting process to ensure candidates are already skilled and experienced in their field.
More importantly, they assign a dedicated account manager to ensure remote workers are properly trained and onboarded, both during the first 7 days and beyond the first 30 days.
FAQs – Offshore Handoffs and Delegation Clarity
Here are some frequently asked questions about failed offshore handoffs and effective delegation for offshore hires.

#1. Why Do Offshore Hires “Fail” Even When They Look Good on Paper?
Skilled offshore workers often don’t fail due to a lack of talent but because they lack context.
When leaders assign tasks without proper SOPs or instructions, the hire is left to guess. And these guesses are often mistaken for poor performance rather than gaps in guidance.
#2. Who Should Own the Onboarding Process?
Onboarding is a shared responsibility, but it should primarily fall on the manager or direct supervisor. Define what success looks like, provide clear examples, and set 30-60-90 day milestones.
If you lack the time or expertise to onboard effectively, you can rely on third parties like Remote Staff, who specialize in offshore onboarding and administration.
#3. How Much Documentation Is Too Much?
The right documentation focuses on speed, not quantity. It becomes counterproductive when reviewing SOPs slows a new hire instead of helping them work faster.
In other words, if your hire spends their first week just reading manuals instead of doing tasks, you’ve fallen into the trap of documentation paralysis.
#4. Can Remote Staff Help with Handoff Planning?
Yes! Remote Staff handles the onboarding process and supports business owners with administrative tasks like payroll, time tracking, and employee assistance.
With these time-consuming duties taken off your plate, you can focus on giving clear instructions for the tasks where you need help the most.
#5. Should I Start with Simple Tasks or Go All-In?
It’s tempting to go all-in, but it’s more effective to follow a crawl, walk, and run approach.
Start with high-frequency, low-risk tasks like checking emails, data entry, filing documents, and backing up data.
If you dump a complex, high-stakes project on a new hire in Week 1, you’re testing their guesswork, not their ability.
Conclusion – It’s Not Hiring Offshore That Fails. It’s the Handoff.

The offshore blame game cannot be won without clearly identifying the ones responsible for a new hire’s success.
No matter how skilled a remote professional is, they are likely to fail in an environment that relies on luck instead of systems. Your input drives the output, your documentation limits guesswork, and your ownership ensures accountability.
In other words, if you provide the right map, the right talent will always find the destination. Without it, even the most skilled offshore hire will get lost.
Need assistance with onboarding?
Syrine studies law while working as a content writer. Outside of writing and studying, she tutors, plans events, and browses social media. In 2021, she published Stellar Thoughts.






