Remote work has existed for years, even before the pandemic. However, it became mainstream during mandatory lockdowns and later evolved into a preferred long-term setup for many beyond 2020.
Despite the clear benefits of remote work, many business owners still struggle to see the value of a distributed workforce. Concerns abound about productivity, particularly whether high-quality work can be delivered by someone thousands of miles away.
In reality, failed offshoring is rarely due to the remote hires themselves, but often, because of the hiring company or client.
Why does this happen, and what can be done about it?
IN THIS BLOG
- ➤
The Offshore Blame Game (And Why It’s Wrong) - ➤
“They Didn’t Get It” Isn’t the Whole Story - ➤
Output Gaps Often Reflect Input Gaps - ➤
What’s Often Missing in the Handoff - ➤
3 Offshore Handoff Personas That Sabotage Success - ➤
#1. The Micromanager Who Won’t Let Go - ➤
#2. The Abdicator Who Disappears After Assigning - ➤
#3. The Assumer Who Thinks “It’s Obvious” - ➤
What Great Handoffs Actually Look Like - ➤
Fixing the Handoff: A Quick Audit for Leaders - ➤
Does Someone Own the Onboarding Process? - ➤
Are Deliverables or Outcomes Being Delegated? - ➤
What Happens After the First 7 Days? - ➤
How Remote Staff Ensures Handoff Success - ➤
FAQs – Offshore Handoffs and Delegation Clarity - ➤
#1. Why Do Offshore Hires “Fail” Even When They Look Good on Paper? - ➤
#2. Who Should Own the Onboarding Process? - ➤
#3. How Much Documentation Is Too Much? - ➤
#4. Can Remote Staff Help with Handoff Planning? - ➤
#5. Should I Start with Simple Tasks or Go All-In? - ➤
Conclusion – It’s Not Hiring Offshore That Fails. It’s the Handoff.
The Offshore Blame Game (And Why It’s Wrong)
Remote workers are often blamed for poor performance, especially when they struggle to deliver in their first few weeks on the job.
However, this is not entirely their fault.
“They Didn’t Get It” Isn’t the Whole Story
Just because an offshore hire fails to deliver as expected does not mean their talent is lacking. Nor is it necessarily due to cultural differences in offshoring.
More often than not, the claim that “they just didn’t get it” points to a breakdown in clear, explicit communication issues in offshore teams. Unlike onsite teams, offshore workers rely heavily on precise instructions where nothing is left to assumption.
For example, when a manager assigns a task and says, “make it look professional,” the offshore hire may not realize this actually means, “use our 2024 brand guidelines.”

Output Gaps Often Reflect Input Gaps
There is an unspoken pressure on remote hires to prove that they are just as skilled, if not more so, than their onsite counterparts.
Yet companies often overlook a simple truth: the quality of output from a remote team is directly proportional to the quality of input they receive.
Hence, the first 90 days are critical. New hires need consistent guidance and feedback, ideally through a dedicated mentor who shows them how things work and closely supports them until they can operate independently.
What’s Often Missing in the Handoff
Delegation is one of the most crucial parts of a new employee’s first few days.
Unfortunately, some managers treat tasks as something to simply “toss over the wall,” leading to breakdowns in delegation:
- No Documented Expectations or SOPs – Standard operating procedures (SOPs) are the backbone of a remote team. Without them, offshore hires are forced into a guessing game. Without clear instructions and guidance on how tasks are done, remote workers, and even onsite employees, are left to improvise.
- No Real Owner of Handoff Success – Accountability drives success. Unfortunately, many organizations face an accountability gap: executives sign the contract, HR handles the paperwork, but no one is clearly responsible for ensuring a new hire’s success in the first 30 days. Moreover, without proper onboarding, onshore peers may view a remote worker as a burden rather than an asset. Meanwhile, offshore hires may hesitate to ask questions for fear of appearing incompetent.
- Feedback Comes Too Late or Not At All – Mistakes can go unnoticed for a long time, especially without regular feedback. Unlike frequent check-ins, delayed feedback can feel more like a performance review than a coaching opportunity. As a result, new hires may develop a fear of failure, becoming hesitant to take initiative, particularly when they are still unclear about expectations.
3 Offshore Handoff Personas That Sabotage Success
Now that we’ve established that a new hire isn’t always to blame for “failing,” who is responsible?
Here are some examples.
#1. The Micromanager Who Won’t Let Go
Some managers fear that an offshore hire will disrupt their well-established processes.
As a result, instead of delegating tasks fully, they hold tightly to control them, even while the remote worker is expected to handle the work.
Illustration:
Mark hires John, a senior developer. However, instead of letting John focus on his tasks, Mark insists on reviewing every line of code as it’s written and requires John to provide updates three times a day.
Unsurprisingly, this makes John feel trapped. Eventually, he stops taking initiative, or worse, begins looking for a new job. Meanwhile, Mark becomes burned out from doing more himself and ends up blaming John for underperformance.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $10.13/hr
Irish
Candidate ID: 448149
ADVANCED
-
Design Development, Architectural Design, AutoCAD, Drafting...
INTERMEDIATE
-
Sketching, 2D Design...
Median Rate
$10.13
$10.96
if $1 = PHP52
$13.12
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.64 per hour or $USD 835.04 per month
Full Time: $USD 10.13 per hour or $USD 1755.16 per month
Remote Staff Recruiter Comments
She has 15 years experience working as an AutoCAD operator and designer.
Her experience enabled her to work on architectural, structural, mechanical, electrical, plumbing, and HVAC drafts.
She has had projects from both the USA and Australia.
She handled design drafts that include residential, commercial, and high-rise buildings.
She has been doing design drafts for both plumbing and hydraulics for 3 years now.
As an AutoCAD drafter/operator she has been tasked to(but not limited to):
- Encode CADD drawings based on information.
- Prepared preliminary and detailed drawings.
- Made a drawing list for the purpose of indexing.
- Ensured and maintained the quality of finished drawings.
For sanitation, she is adept at drafting designs for toilets, kitchens, sewage systems, storm drains, and the like.
She is highly proficient in the following tools:
- AutoCAD
- SketchUp
- MS Office
Predictive Index Behavioral Profile - Artisan
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Irish June Frances is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
Employment History
Auto-cad Operator/Designer
Industry:
Construction / Building / Engineering
Employment Period:
September 2006 to February 2007 (5 Months)
Duties and Responsibilities:
- Encoding of CADD drawings based on information provided to them by their Landscape Architect.
- Prepares shop/detailed drawings.
- Filing of all communication and instruction regarding the project for future reference.
- Check printing of all drawings for preliminary evaluation.
- Making drawing list for the purpose of indexing the drawings.
- Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
- Writes down notes comments and outstanding issue encountered during encoding.
- If so required, go on overseas work to assist in the delivery of fast track project. Ensures and maintains quality for finished drawing.
Auto-cad Operator/Designer
Industry:
Construction / Building / Engineering
Employment Period:
January 2006 to May 2008 (28 Months)
Duties and Responsibilities:
- Encoding of CADD drawings based on information provided to them by their Project Manager & Engineers.
- Prepares shop/detailed drawings and as-built drawings.
- Check the consistency of the written instruction to the verbal instruction received for it.
- Filing of all communication and instruction regarding the project for future reference.
- Check printing of all drawings for preliminary evaluation.
- Making drawing list for the purpose of indexing the drawings.
- Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
- Takes care of printing setup and CTB files to be used on the drawings.
- Writes down notes comments and outstanding issue encountered during encoding.
- • If so required, go on overseas work to assist in the delivery of fast track project. • Ensures and maintains quality for finished drawing.
CONTRACTOR
Industry:
Construction / Building / Engineering
Employment Period:
June 2016 to August 2016 (2 Months)
Duties and Responsibilities:
- Home Improvement
- Residential project design
- Prepared complete set of Architectural, Structural, Mechanical, Electrical and Plumbing design plans using AutoCAD.
- Print in A1 size paper
- Have it sign and sealed with the designated professionals.
Sub-Contractor
Industry:
Construction / Building / Engineering
Employment Period:
May 2015 to November 2015 (6 Months)
Duties and Responsibilities:
- Project in charge EEI project masonry and rectification works.
Auto-cad Operator/Designer
Industry:
Construction / Building / Engineering
Employment Period:
June 2008 to December 2009 (18 Months)
Duties and Responsibilities:
- Encoding of MEPF drawings with regards to shop drawings and as-built drawings.
- Filing of all communication and instruction regarding the project for future reference.
- Check printing of all drawings for preliminary evaluation.
- Making drawing list for the purpose of indexing the drawings.
- Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
- Writes down notes comments and outstanding issue encountered during encoding.
- Ensures and maintains quality for finished drawing. Projects Handled
- RMH Teleservice Center Fort Bonifacio, Taguig City (Shop Drawings: Mechanical Works and Plumbing Works & As-built Drawings)
Sub-contractor
Industry:
Construction / Building / Engineering
Employment Period:
August 2012 to July 2013 (11 Months)
Duties and Responsibilities:
- Encoding of shop drawings.
- Coordinates
- Staking Plans
- Mock-up Plans Technical Assistant TSD
- Preparing of drawings for sub-contractors.
- Making drawing list for the purpose of indexing the drawings.
- Reviewing of drawings based on the sub-contractor's scope.
- Writes down notes comments and outstanding issue encountered with regards to the progress of the project.
- Ensures and maintains quality for finished drawing.
AUTOCADD OPERATOR OUTSOURCING
Industry:
Architectural Services / Interior Designing
Employment Period:
June 2017 to March 2019 (21 Months)
Duties and Responsibilities:
- HVAC of High-end Residential Projects Los Angeles California
- Prepared complete set of Architectural, Structural, Mechanical, Electrical and Plumbing design plans using AutoCAD.
Auto-cad Operator
Industry:
Construction / Building / Engineering
Employment Period:
March 2010 to March 2012 (24 Months)
Duties and Responsibilities:
- Preparation of Ducts, A/C, Ventillation and Refrigerant Pipings.
- Encoding of HVAC drawings with regards to shop drawings and as-built drawings.
- Bill of Quantity and Materials Take-off.
- Check printing of all drawings for preliminary evaluation.
- Making drawing list for the purpose of indexing the drawings.
- Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
- Writes down notes comments and outstanding issue encountered during encoding.
- Ensures and maintains quality for finished drawing.
Sub-Contractor
Industry:
Construction / Building / Engineering
Employment Period:
November 2014 to December 2014 (1 Months)
Duties and Responsibilities:
- Civil works
- Complete set of Architectural, Structural, Mechanical, Electrical and Plumbing design plans.
FREELANCE CADD OPERATOR
Industry:
Construction / Building / Engineering
Employment Period:
June 2019 to September 2023 (51 Months)
Duties and Responsibilities:
- Complete set of plans Architectural, Structural, Mechanical Electrical and Plumbing using AutoCAD
- Commercial design (fitout)
- Residential project design
Education History
Field of Study:
Architecture
Major:
Architecture
Graduation Date:
March 2, 2006
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 2, 1998
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Design Development, Architectural Design, AutoCAD, Drafting,
INTERMEDIATE ★★
-
Sketching2D Design
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Custom Built
- Processor: AMD Ryzen 3 5425U
- Operating System: Windows 11
All-inclusive Rate: USD $7.67/hr
Kriz
Candidate ID: 447737
ADVANCED
-
Social Media Marketing, Copywriting, Graphic Design, Administrative Skills...
INTERMEDIATE
-
Video Editing, Competitive Research, Ad Copywriting, Ad Campaign...
Median Rate
$7.67
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.67 per hour or $USD 664.88 per month
Full Time: $USD 7.67 per hour or $USD 1329.77 per month
Remote Staff Recruiter Comments
She is involved in numerous task that includes
- Managing social media platforms like Facebook, Instagram, Pinterest, TikTok, YouTube, and Twitter
- Curating content for different campaigns
- Conducting competitor analysis and developing social media strategies
- Doing social media reporting by checking the analytics
- Launching paid ads and organic postings
- Designing graphics and simple video editing for the campaign
- Doing social media copywriting
- Engaging into affiliate marketing
- Asana
- Trello
- Click Up
- Monday.com
- Facebook Business Manager
- Planoly
- Later.com
- Hubspot
Predictive Index Behavioral Profile- Guardian
https://www.predictiveindex.com/reference-profile/guardian/
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Kriz Lienne will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Employment History
Social Media Marketer
Industry:
Hotel / Hospitality
Employment Period:
May 2022 to October 2022 (4 Months)
Duties and Responsibilities:
- Oversee day-to-day management of campaigns and ensure brand consistency
- Facilitate scaling brand and company awareness through various social media channels
- Work with brand to create and implement social media strategies monthly
- Ensure brand consistency in copy through tone, voice and terminology
- Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
- Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube, Instagram and LinkedIn
- Writing effective SEO content for blogs, websites and social media accounts and will coordinate with the SEO Specialist.
- Marketing all promotions online and in company website
- Will be designing different promotional ads and print outs using Canva or PhotoShop
- Will do some basic video editing for promotional ads in social media
- Will be using Google meet,Zoom,Skype communication
- Will be doing email marketing and create templates for it
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2018 to July 2018 (3 Months)
Duties and Responsibilities:
- Booking hotel reservations Giving customers loyalty points that they can use on future bookings
- Providing customers the best accommodation
- Locating customers missing points from their previous bookings
- Making sure customer’s business is assisted efficiently during a call
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2017 to March 2018 (3 Months)
Duties and Responsibilities:
- Taking customer calls and helping them resolve issues from their ends
- Assisting customers and educating them with billing concerns
- Selling company’s offers and bundles
- Empathizing with customer’s concerns Building rapport with customers
- Making sure the customers are well-accommodated and their concerns were settled.
Social Media Manager
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2019 to November 2023 (51 Months)
Duties and Responsibilities:
- Audit company’s current social media presence
- Develop creative social media content pillars and planners
- Create graphics for contents
- Video editing
- Engage with audiences on a daily basis
- Posting social media content across all platforms
- Form key relationships with influencers
- Audience research
- Hashtag optimization
- Bio and profile update and optimization for better traffic and algorithm
- Analyze competitor activity
- Strategize, plan, and execute marketing plans for a better social media presence
- Weekly and monthly analytics observation
- Research current trends and keep up with social media updates to make sure techniques are generating exquisite brand awareness
- Daily monitoring of contents and engagements
- Develop campaigns to promote the brand
- Facilitate communities and develop discussions
Community Manager
Industry:
Others
Employment Period:
January 2021 to August 2023 (31 Months)
Duties and Responsibilities:
- Effectively engage with community members, responding to comments, messages, and posts.
- Curate and share relevant and engaging content from various sources to keep the community informed and entertained.
- Foster positive relationships and connections within the community to create a sense of belonging.
- Monitor and moderate discussions, ensuring that community guidelines are followed and maintaining a respectful environment.
- Develop strategies to attract and onboard new community members to enhance the community's reach and impact.
- Develop original and engaging content, such as blog posts, videos, and infographics, to share with the community.
- Provide assistance and support to community members, addressing their questions, concerns, and issues.
- Track and analyze community engagement metrics, providing data-driven insights for improvement.
- Address and manage any conflicts or negative situations within the community effectively
Copywriter
Industry:
Others
Employment Period:
January 2020 to November 2022 (34 Months)
Duties and Responsibilities:
- Creating attention-grabbing and engaging headlines to draw readers in.
- Developing persuasive and informative content for websites
- Writing persuasive copy that drives conversions and encourages action.
- Crafting effective email campaigns, including subject lines, body content, and calls-to-action.
- Developing concise and impactful posts for various social media platforms.
- Writing informative and engaging blog articles that resonate with the target audience.
- Writing in-depth and informative content pieces, such as brochures or ebooks.
- Creating consistent and impactful brand messaging across different channels.
- Writing content for newsletters that inform and engage subscribers
Education History
Field of Study:
Political Science
Major:
Political Science
Graduation Date:
January 1, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Social Media Marketing, Copywriting, Graphic Design, Administrative Skills, Customer Service Management,
INTERMEDIATE ★★
-
Video EditingCompetitive ResearchAd CopywritingAd CampaignEmail Marketing
Work at Home Capabilities:
- Internet Bandwidth: 50 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz 2.50 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $18.67/hr
Arnold
Candidate ID: 446891
ADVANCED
-
Network Administration, Server Administration...
INTERMEDIATE
-
Network Security, Security, Security Testing...
Median Rate
$18.67
$20.61
if $1 = PHP52
$25.67
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 18.67 per hour or $USD 3235.50 per month
Remote Staff Recruiter Comments
- Arnold is an experienced IT and Network Engineer with over 20 years of combined local and international experience in network operations, systems administration, and infrastructure support.
- He holds a professional Cisco certification (CCNA and CCENT) and a valid license (CSCO11511128).
- His educational foundation is in Computer Science, and his professional trajectory reflects consistent engagement in enterprise-level IT environments, including responsibilities such as network monitoring, firewall configuration, and server administration.
- He has extensive hands-on experience supporting hosted servers and data center infrastructure, including implementing software updates, maintaining global network operations, and managing escalated technical issues.
- He worked in an overseas construction sector environment for over a decade, where he handled system backups, ERP support, firewall and server security, and Linux/UNIX systems administration.
- Notable accomplishments include maintaining compliance procedures, contributing to IT policy implementation, and writing SOPs for infrastructure management.
- He demonstrates advanced skill proficiency in network administration, enterprise infrastructure support, and troubleshooting across multiple platforms.
- He is well-versed in configuring routing protocols (RIP, OSPF, EIGRP), VLANs, and access lists for Cisco routers and switches.
- His technical toolkit includes Windows Server (2003–2019), VMware vSphere, Citrix, Linux Redhat, Oracle 9i, Active Directory, and backup systems like VEEAM and Datto.
- He also has experience with NOC monitoring tools, Microsoft SharePoint, and various backup, security, and monitoring platforms, making him proficient across a wide range of enterprise technologies.
- He can start after immediately.
Strongest Behavior
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.
Arnold is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. He identifies problems, and enjoys solving them, particularly within own area of expertise.
He is reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Arnold, who takes responsibilities very seriously.
With experience and/or training, Arnold will develop a high level of specialized expertise and efficiency. He is disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Arnold is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Enterprise Network Engineer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2018 to October 2025 (84 Months)
Duties and Responsibilities:
- Network Administration and support NOC Engineer for Hosted Servers and applications, Infrastructure.
- Analyze and diagnose software issues, Identify the roots cause and implement the effective solutions as per the Ticketing Systems applied.
- Monitor and Analyze daily Network Global Operations utilizing the monitoring applications and tools.
- Provide Remote Support for Global Data Centers and Infrastructure, updates security applications.
- Implementing software's updates as required.
- Provide Global Access and collaborate with cross-functional teams to identify and resolve software's and hardware's issues, ensuring smooth operations availability and preventing down time of Enterprise Network Operations.
Sales Supervisor
Industry:
Computer / Information Technology (Hardware)
Employment Period:
March 1999 to January 2000 (10 Months)
Duties and Responsibilities:
- Responsible for promoting and selling Electronic Multimedia Devices.
- Installing and / packing electronic products.
- Creating necessary solutions to the customer needs in buying computer products.
- Assisting/orienting customers needs.
Sales – Agent / Computer Technician
Industry:
Computer / Information Technology (Hardware)
Employment Period:
February 2000 to December 2001 (22 Months)
Duties and Responsibilities:
- Responsible for promoting and selling Electronic Multimedia Devices.
- Giving technical supports to customers.
- Assisting/orienting customers needs.
- Installing and / packing electronic products.
- Creating necessary solutions to the customer needs in buying computer products.
Computer Technician/Lay-out Artist/Desktop Publisher
Industry:
Consulting (IT / Science / Engineering & Technical)
Employment Period:
January 2001 to August 2002 (18 Months)
Duties and Responsibilities:
- Perform configuration and troubleshooting MS Office Applications, Outlook POP3 and IMAP Email, and network connectivity.
- Knowledgeable in Windows 2000 workstation/XP Environment Installation, patching, hardware and software troubleshooting.
- Knowledge in the complexities of IP Technical Support, e.g. understanding customers’ applications, various hardware configurations and interaction to the Enterprise Network.
- Troubleshoot hardware and operating system problems through an organized total system approach.
- Understanding & maintaining an existing implemented ERP with the ability to generate and/or analyze reports and results i.e. programming / databases logic is required.
- Provide guidance and training as required to other team members.
- Provide user support for escalated issues from helpdesk. Experience troubleshooting technical issues; desktop and servers.
- Experience in responding to user questions related to hardware and software applications.
- Ability to instruct and communicate with novice and expert computer users relative to hardware and software support issues.
- Experience providing Helpdesk Level 3 support to all users.
Technical Support Engineer
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2002 to June 2007 (58 Months)
Duties and Responsibilities:
- Troubleshoot hardware and operating system problems through an organized total system approach.
- Hardware and software installations, tuning, and maintaining.
- On-call rotation for off hour's support and scheduled maintenance.
- Perform daily NetApp system administration and maintenance.
- Ensure that security issues are addressed in a pro-active manner including hacking, viruses, protection of sensitive data, etc.
- Develop and maintain documents on architecture and configuration.
- Write Standard Operation Procedures (SOPs) as required for the Linux and UNIX Infrastructure.
- Ensure procedures are followed to maintain compliance with regulatory requirements.
- Provide guidance and training as required to other team members.
- Provide user support for escalated issues from helpdesk.
- Complies with all company health & safety policies and procedures.
- Maintaining & troubleshooting a domain controller with Windows 2003.
- Maintaining & troubleshooting around client PC's including remote node.
- Understanding & maintaining an existing implemented ERP with the ability to generate and/or analyze reports and results i.e. programming/databases logic is required.
- Some routine IT tasks.
IT Engineer / Network Engineer
Industry:
Construction / Building / Engineering
Employment Period:
July 2007 to July 2018 (132 Months)
Duties and Responsibilities:
- Make a daily Backup Data for all the servers used by the company, Domain server, Exchange Server, Safe Server.
- Administer the firewall (Fortigate 200A) and backup the system, add and remove users to the firewall for internet restrictions.
- Develop and enhance the firewall setting.
- Repair the network systems and some desktop application.
- Repair the desktop and provide a technical support to the users.
- Troubleshoot hardware and operating system problems through an organized total system approach.
- Hardware and software installations, tuning, and maintenance.
- On-call rotation for off hour's support and scheduled maintenance.
- Perform daily NetApp system administration and maintenance.
- Ensure that security issues are addressed in a pro-active manner including hacking, viruses, protection of sensitive data, etc.
- Develop and maintain documents on architecture and configuration.
- Write Standard Operation Procedures (SOPs) as required for the Linux and UNIX Infrastructure.
- Ensure procedures are followed to maintain compliance with regulatory requirements.
- Provide guidance and training as required to other team members.
- Provide user support for escalated issues from helpdesk.
- Complies with all company health & safety policies and procedures.
- Maintaining & troubleshooting a domain controller with Windows 2003.
- Maintaining & troubleshooting around client PC's including remote node.
- Understanding & maintaining an existing implemented ERP with the ability to generate and/or analyze reports and results i.e. programming / databases logic is required.
- Some routine IT tasks.
IT Network Engineer, NOC
Industry:
Computer / Information Technology (Software)
Employment Period:
May 2019 to May 2024 (59 Months)
Duties and Responsibilities:
- Network Administration and support NOC Engineer for Hosted Servers and applications.
- Solid understanding of Cisco Switching and Routing protocol.
- Solid understanding of Palo alto NextGen firewall for trusted network connectivity for management and configuration.
- Nable, Datto Apps for Backup, IT Glue, Connect Wise CW, Windows 2003, 2008, 2012, 2016 & 2019 Family Servers, VMSphere, VEEAM Backup Server, Citrix Server and Clients, Microsoft SharePoint Server, Linux Redhat , MAC OS etc.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
March 31, 1999
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Network AdministrationServer Administration
INTERMEDIATE ★★
-
Network SecuritySecuritySecurity Testing
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 19.78, Upload: 47.58
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Toshiba
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $6.20/hr
Christopher
Candidate ID: 446616
ADVANCED
-
Administrative Skills, Communication Skills, Time Management, Project Management...
INTERMEDIATE
-
Presentation Design...
Median Rate
$6.20
$6.52
if $1 = PHP52
$7.35
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.20 per hour or $USD 537.27 per month
Full Time: $USD 6.20 per hour or $USD 1074.54 per month
Remote Staff Recruiter Comments
- Christopher has been in the customer service industry since 2016
- Worked for a health insurance company in the US answering incoming calls from customers with questions regarding their benefits and claims
- He then worked as a chat support representative providing assistance to healthcare practitioners and clinics in the US who are using their scheduling system
- Sent out sms reminders to patients regarding their schedule
- Also provided basic troubleshooting to users having issues with the system
- He is open for both part-time and full-time positions and is available to start immediately
Predictive Index Behavioral Profile- Operator
Strongest Behaviors
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Christopher has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Christopher will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
Customer Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2016 to February 2020 (45 Months)
Duties and Responsibilities:
- Answering Incoming calls (Benefits and Oaims, Provider credentials.
- Floor Support/ Mentor
- Handling escalated customer questions, issues and complaints.
- Provide support to newly hired agents in the form of answering questions and providing direction.
- Assist agents in finding the answer to workflow inquiries.
- Track agent questions for future training and development initiatives.
- Provide feedback to Team Leads, as required based on assistance given to agents.
- Identify agent needs / opportunities and provide peer feedback to team.
Chat Support Representative/Technical Support Representative
Industry:
Healthcare / Medical
Employment Period:
February 2020 to May 2022 (26 Months)
Duties and Responsibilities:
- We are innovative, enthusiastic, and creative problem solvers with the knack for troubleshooting technology.
- In addition to troubleshooting, we act with full ownership, we discuss the benefits our software ofers to assist our clients with their practices.
- We interact with medical and healthcare professionals, staff and administrators to train them on our technology.
- Providing exceptional support to new clients and ongoing support and training to current clients is one of our objectives as a company.
Education History
Field of Study:
Mass Communications
Major:
Communication
Graduation Date:
June 17, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Skills, Communication Skills, Time Management, Project Management, Decision Making, Customer Service, Customer Support, Data Entry,
INTERMEDIATE ★★
-
Presentation Design
Work at Home Capabilities:
- Internet Bandwidth: 50 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: PLDT
- Processor: i5 8th gen
- Operating System: Windows 10
All-inclusive Rate: USD $9.64/hr
Venus
Candidate ID: 446054
ADVANCED
-
White Hat SEO, White hat...
INTERMEDIATE
-
SEO, Local SEO, White Hat SEO, Technical SEO...
Median Rate
$9.64
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.64 per hour or $USD 1670.08 per month
Remote Staff Recruiter Comments
- Venus is a graduate of Bachelor's Degree in Computer Science and Information Technology.
- She was a SEO Link Builder Team Leader in a marketing and promotion company where she was responsible for the following:
- off page optimization
- engage in guest blogging or posting of activities using guest blogging platforms
- She then became a Key Accounts Specialist Representative where she became a customer service and served as the single point of contact for all service delivery issues.
- She then went back to the digital world and became an SEO Strategist with another digital marketing firm.
- She is able to do the following tasks:
- competitive analysis
- plana and research SEO tactics and strategies
- SEO experiments
- prepares link plan for the link building team
- performs white hat technique
- technical SEO
- on page optimization
- off page optimization
- She is proficient with the following tools:
- AHREF
- Google Search Console
- Google Analytics
- She is ready to start immediately.
Employment History
Key Account Specialist
Industry:
Computer / Information Technology (Hardware)
Employment Period:
March 2019 to March 2020 (12 Months)
Duties and Responsibilities:
-
Serves as the single point of contact for all service delivery issues
-
Manages service calls placed by the account from break to fix, end to end.
-
Monitors, tracks, and reports monthly service delivery performance.
-
Develops and generates monthly service quality and performance metrics.
-
Presents monthly service performance metrics to the account at the executive level
-
Handles Customer satisfaction issues, determining root causes, develops action plans, implements changes, and follows through to resolution.
SEO Specialist Team Lead
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
March 2020 to April 2022 (25 Months)
Duties and Responsibilities:
-
Perform full website audit and identify SEO problems
-
Develop optimization strategies that increase the company's search engine results rankings
-
Perform full content audit
-
Conduct keyword research and recommend keywords to target
-
Track, report, and analyze site organic traffic and conversions based on the site’s Google Analytics
-
Develop SEO recommendations based on data-driven analysis (website architecture, content, linking)
-
Plan and research SEO tactics and strategies for client growth
-
Perform Competitive Analysis
-
Perform SEO experiments
-
Prepares Link Plan for the Link Building Team
-
Review SEO recommendations provided by the Consulting Team members
-
Collaborate with colleagues from other departments (Link Building Team, Content Team, etc.)
-
Prepare SEO Consulting Team SOP's.
-
Provide positive feedback to the clients
-
Develop SEO strategies that align with client business KPIs
-
Review and analyze client sites for areas that can be improved and optimized
Customer Service Specialist
Industry:
Employment Period:
December 2008 to December 2011 (36 Months)
Duties and Responsibilities:
Industry:
Employment Period:
June 2012 to December 2015 (42 Months)
Duties and Responsibilities:
Online English Teacher
Industry:
Employment Period:
January 2016 to August 2016 (7 Months)
Duties and Responsibilities:
Online Business English Communication Trainer
Industry:
Employment Period:
December 2017 to December 2018 (12 Months)
Duties and Responsibilities:
SEO Specialist Team Lead
Industry:
Employment Period:
March 2020 to May 2022 (26 Months)
Duties and Responsibilities:
SEO Analyst
Industry:
Employment Period:
July 2022 to July 2022 (0 Months)
Duties and Responsibilities:
Industry:
Employment Period:
January 2023 to January 2023 (0 Months)
Duties and Responsibilities:
Senior SEO Specialist
Industry:
Employment Period:
May 2023 to September 2025 (28 Months)
Duties and Responsibilities:
SEO Specialist
Industry:
Employment Period:
December 2025 to March 2026 (3 Months)
Duties and Responsibilities:
Education History
Field of Study:
Computer Science/Information Technology
Major:
DegreeinComputer Science/Information
Graduation Date:
October 1, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
White Hat SEOWhite hat
INTERMEDIATE ★★
-
SEO, Local SEO, White Hat SEO, Technical SEO, SEO Analysis, SEO Audit, SEO Tools, On-page Optimization, Off-page Optimization, Content strategy, Keyword Analysis, Keyword Rank Monitoring, Keyword Research, Google Analytics, Google Sheets, Competitor AnalysisCompetitive ResearchCustomer ServiceTechnical SupportLink Analysis
Work at Home Capabilities:
- Internet Bandwidth: 10 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 0.61, Upload: 1.36
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: i3 7th
- Operating System: Windows 10
All-inclusive Rate: USD $8.65/hr
Christ
Candidate ID: 445894
ADVANCED
-
Data Entry, Administrative Support, Customer Service...
INTERMEDIATE
-
Executive Assistance, Social Media Management...
Median Rate
$8.65
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.65 per hour or $USD 749.96 per month
Full Time: $USD 8.65 per hour or $USD 1499.92 per month
Remote Staff Recruiter Comments
- Christ has been working for more than 8 years mostly within Logistics, Financial & E-commerce industries. He was able to handle roles for Customer Support, Data Entry, Social Media Management, General Administration & Executive Assistance catering to clients from US & Australia. He is well versed in terms of doing the following tasks:
- Data management (Encoding & Processing)
- Email Management
- Customer Service
- Invoice Management
- Scheduling Meetings
- Posting Blogs & Newsletters
- E-commerce Support
- He is proficient in using the following tools/software:
- Microsoft Excel (Able to use Pivot & VLookup)
- Salesforce
- Microsoft Word
- Asana
- Google Sheets
- Social Media (Facebook, LinkedIn, Instagram & TikTok
- Zendesk
- HubSpot
- He is available to start immediately. He is amenable to working the day shift for any part-time or full-time position.
Strongest Behaviors:
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Christ will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Employment History
Data Entry Specialist (Full-time)
Industry:
Utilities / Power
Employment Period:
May 2022 to June 2022 (0 Months)
Duties and Responsibilities:
- Dealing mostly with data/records- working closely with the Operations Head , possible preparing pricelist
- Data entry in excel for related reports (Pivot and Vlookup)
CUSTOMER CARE/TECHNICAL SUPPORT REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2017 to April 2018 (13 Months)
Duties and Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
DATA ENTRY SPECIALIST/ Customer Support Expert
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2014 to February 2015 (13 Months)
Duties and Responsibilities:
- Supporting Customer Care - Taking Inbound Calls from customer that has inquiry with their package. (Ex. ETA, package location, cancellation, return, refund, etc)
- Product/Item Management - Making sure that the Product name, type, classification, weight, size, dimension, description is correct per container and needs to have quality code depending on the country of destination
- Updating Inventory - Inputting the additional items/products in each shipment per container with the information such as: Product name, type, classification, weight, size, dimension and quality code if applicable
- Admin task related - Encoding the customer information who owns the item/product in the container in CRM/Salesforce
- Email Management - Handling incoming emails from customer and client with their inquiries about the ETA of the shipment
FREELANCE
Industry:
Retail / Merchandise
Employment Period:
March 2020 to November 2021 (20 Months)
Duties and Responsibilities:
- Update data in Ecommerce platform -
- Supporting Purchasing team
- Update price changes
- Create new online product listings.
- Product data entry into e-commerce platform.
- Product description writing.
- Source data and pictures from vendors.
- Assist graphic artist in product image upload and editing.
- Monitor and update inventory fields.
- Customer service assistance as needed.
- Maintain and update relevant internal documentation.
- Assist in new product development as needed.
Social Media Manager / E-Commerce Support Ambassador
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2015 to March 2018 (36 Months)
Duties and Responsibilities:
- Page Monetizing & Health Check – Handling multiple Facebook, Instagram and Twitter Pages to be monetized. Monitor Page posts and shares if there’s any possible restriction or violation to be prevented.
- Post Boosting & Ads Posting – Boosting posts on Facebook Pages that is connected to Instagram and Twitter. Managing Ads by setting the targeted audience, location, age, gender, etc.
- Photo and Video Editing – Adding Filter to photo and putting visualized context depending in the events. Editing short clips for TikTok, FB & IG reels and Ads – Resizing, Filter, Animation, Subtitle, Transition, Intro & Outro.
- Page Management – Setting up Pages as an Admin by generating away messages, templated comment & messages, responding to customer’s inquiry to page.
- Other Admin Related Tasks – Doing EOD in Google Sheet and sending directly to the Page owner composing of person who interested with the products and who wants to partner with the business
Marketing Data Analyst / Executive Assistant
Industry:
Banking / Financial Services
Employment Period:
May 2019 to May 2021 (24 Months)
Duties and Responsibilities:
- Email Management both Inbound and Outbound - Answering incoming inquiry email in Gmail and Outlook, sending out emails that includes updates, new information and anything that needs to be rolled out to for the client.
- Organizing and Scheduling Meetings - Setting an appointment using Calendly via Google Meet, Zoom. For important meetings that was able to confirmed by the Appointment Setter team, then putting documentation in Google Sheet.
- Data/Document Processing - Processing agreements and important documents. Making sure that all are signed via DocuSign, Signwell. (Other Adhoc tasks – Files Management, Data Entry, Booking, Purchasing, Returns, etc.)
- Invoice Management – Managing and monitoring inbound and outbound invoice by saving a copy in folder and in shared Google Drive. Tracking invoice in Microsoft Excel for cross checking.
- Taking detailed minutes - Joining meetings with the Insurance Advisor and prospect to gather detailed information that was mentioned during the session, then writing it in Microsoft Word to be distributed to Marketing team
- Publishing Blogs in WordPress and running Site Audit in SEMrush - Posting blogs in WordPress and translating to Spanish words in Weglot, then running site audit in SEMrush to see scores and broken links
- Sending reminders - Sending notification reminder through email via Outlook to Marketing team about their appointments with the CEO and other SEO meetings
General Admin Assistant / Data Entry Specialist
Industry:
Transportation / Logistics
Employment Period:
April 2018 to April 2019 (12 Months)
Duties and Responsibilities:
- Tracking Orders - Monitoring drivers that has scheduled delivery for each items/product per location. Location of the driver and ETA should match in the tracking information)
- Supporting Customer - Handling incoming emails and chat from customer that would like to track their parcel. Sending them a link where they could see real time tracker of location of the driver and the ETA for delivery)
- Inventory Management - Once delivery is complete, the information of the delivery such as: customer name, product description, location, time of delivery and proof of delivery, will be gathered and needs to be documented in Google Sheet or Spreadsheet. Same goes to CRM for documentation.
- Admin task related - Doing cross check to all delivered parcels inputted in Spreadsheet to Notion. Then creating a new Spreadsheet then documenting the information to the new Spreadsheet that will be sent to internal team.
General Admin Assistant / Executive Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
June 2021 to December 2023 (30 Months)
Duties and Responsibilities:
- Scheduling Meetings - Setting an appointment using Calendly via Google Meet, Zoom. For important meetings that was able to confirmed by Marketing team. Calling the interviewee and getting their availability
- Data Encoding and Processing - Processing agreements and important documents. Making sure that all are signed via DocuSign, Signwell. Organizing files, receipt, invoice, personal and business documents in Evernote by renaming the document and placing the files in their respective folder.
- Publishing Blog/Posts & Newsletter - Posting blogs and Newsletter update in WordPress that will show in the website and running site audit in SEMrush to see scores and broken links, clicks, views, etc.
- Sending reminders - Sending notification reminder through email via Outlook or Google Mail to the podcaster and the interviewee (CEO, Founder, Speaker or another influencer)
- Lead Management - Encoding the information of interviewee type of business, contact number, website, social media and email address
- Email Management – Monitoring podcasters email for incoming important emails. Forwarding the email to the podcaster via Slack and responding to the email
- Invoice Management – Managing and monitoring inbound and outbound invoice by organizing it in folder using Evernote and importing files to Google Drive to save a copy. Tracking invoice in Microsoft Excel for clearance every month.
Administrative Assistant
Industry:
Others
Employment Period:
January 2024 to Present
Duties and Responsibilities:
- Calendar management - Maintain calendars, schedule meetings and appointments. You will also be responsible for sending meeting invites and make adjustments as needed for the client or the customers
- Communication- Draft, send and respond to emails on behalf of the Director. Organize team communications through whatsapp
- Data Entry - Accurately input data into the company database (Hubspot) and ensure all necessary documents are organized.
- Ticketing - Support tickets in Hubspot. Track progress and notify the right person.
- Other Adhoc tasks related to Administrative and Assisting the Director and his business partner.
Education History
Field of Study:
Engineering (Marine)
Major:
Marine Engineering
Graduation Date:
January 2, 2016
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Protective Services & Management
Major:
Criminology
Graduation Date:
January 1, 2022
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Data Entry, Administrative Support, Customer Service,
INTERMEDIATE ★★
-
Executive AssistanceSocial Media Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Dell
- Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $9.64/hr
Irene
Candidate ID: 445890
ADVANCED
-
Problem management, Administrative Skills, Administrative Support, Account Management...
INTERMEDIATE
-
Digital Marketing, Lead Generation, Project Management, Graphic Design...
Median Rate
$9.64
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.64 per hour or $USD 835.04 per month
Full Time: $USD 9.64 per hour or $USD 1670.08 per month
Remote Staff Recruiter Comments
- Irene is a freelancer for almost 8 years in different companies from Marketing, E-commerce, and Manufacturing industries. Irene have a Master’s Degree in Business Administration. She worked with clients that cater in US and Australia. She supported the following tasks:
- Setting goals and developing plans for business and revenue growth
- Developing quotes and proposals for prospective clients
- Handles client concerns and emails/
- Business development
- Manage business and sales pipelines
- Develop Marketing Strategies and plans
- Inbound and outbound calls
- Product Development
- Email marketing
- Social media management
- She is proficient in systems such as Zoho, HubSpot, Asana, Monday, Trello, Xero, WordPress, Canva, Sendgrid, Heluim10, Time Doctor, Hubstaff, Filezilla, and Microsoft tools.
- One of her significant achievements is that due to her sales strategies and efforts, they were able to have a business expansion
- In terms of leads, she can do 100 cold calls and has 10 sales conversion
- She is one of our previous Remote Staff Contractors and worked with one of our clients.
- Irene is available to start immediately and she is amenable to working the day shift for any part-time or full-time position.
Predictive Index Behavioral Profile - Specialist
Strongest Behaviors
- Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Irene Mae is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Irene Mae, who takes responsibilities very seriously.
Employment History
Product/Sales Coordinator
Industry:
Manufacturing / Production
Employment Period:
June 2022 to November 2023 (17 Months)
Duties and Responsibilities:
- Conducting market research and analysis to identify customer needs, market trends, and competitive landscape
- Monitor shipments and secure documents for customs clearing
- Communicate with Food Tech for product development and potential manufacturer’s
- Provide brief for product development
- Do final checking on the packaging of the items
- Work on product barcodes
- Collaborating with cross-functional teams, including, design, and marketing, to bring products to market
- Managing product development timelines
- Work closely with 3rd party companies for the deliverables
- Developing pricing strategies and positioning products in the market
- Building and maintaining relationships with clients, partners, and other stakeholders
- Negotiating and closing deals, contracts, and partnerships
- Collaborating with internal teams, including marketing, product, and finance, to ensure alignment with business objectives
- Developing and maintaining a deep understanding of the company's products, services, and industry trends
- Analyzing data and market trends to continuously improve business development strategies and tactics.
- Identifying new business opportunities and potential partnerships
Customer Relationship Manager/ Business Development (Sales)
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2020 to December 2021 (23 Months)
Duties and Responsibilities:
- Setting goals and developing plans for business and revenue growth
- Maintain good relationship with clients
- Manage business and sales pipelines
- Market the school courses
- Solve client concerns and business-related issues
- Researching, planning, and implementing new target market initiatives
- Researching prospective accounts in target markets
- Pursuing leads and moving them through the sales cycle
- Provide strategic plans for digital marketing
- Developing quotes and proposals for prospective clients
- Supervise team members
- Attending conferences and industry events
- Setting goals for the business development team and developing strategies to meet those goals Reason for leaving: Further studies
Ecommerce Operations Manager
Industry:
Retail / Merchandise
Employment Period:
June 2019 to December 2019 (6 Months)
Duties and Responsibilities:
- Responsible for Product Sourcing
- Checking algorithms in eCommerce Platforms for products that will import and sold in the market
- Responsible for monitoring various company databases to ensure the accuracy of inventory.
- Responsible for executing plans for a specific project
- Manage E-Commerce platforms of the company
- Responsible for product distributions
- Develop Marketing Strategies and plans
- Handle's social media platforms of the company
- Monitor and make monthly sales reports
- Handles client concerns and emails/ Customer Service
- Develop a strategy for content for social media
- Manage websites of the company
E-Commerce Operations Manager
Industry:
Retail / Merchandise
Employment Period:
May 2014 to May 2019 (60 Months)
Duties and Responsibilities:
- Responsible for monitoring various company databases to ensure accuracy of inventory.
- Responsible for executing plans for a specific project
- Manage E-Commerce platforms of the company
- Responsible for product distributions
- Develop Marketing Strategies and plans
- Handle's social media platforms of the company
- Monitor and make monthly sales reports
- Handles client concerns and emails/ Customer Service
- Develop strategy for content for social media
- Manage websites of the company
Corporate Account Manager
Industry:
Others
Employment Period:
January 2013 to January 2014 (12 Months)
Duties and Responsibilities:
- Conducted negotiations to resolve disagreements and misunderstandings to successfully resolveconflicts to the satisfaction of both parties.
- Prepare business proposals for clients
- Product presentations
- Monitor Monthly Collections
- Negotiate and look for prospect clients
- Manage a team
Customer Service/ Billing and Sales Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2009 to September 2012 (36 Months)
Duties and Responsibilities:
- Assisting customers with their billing concern
- Handling payments
- Sales offers
- Create ticket for technical issues
- Fix technical concerns
- Customer Service
Executive Assistant
Industry:
Travel / Tourism
Employment Period:
December 2023 to December 2023 (0 Months)
Duties and Responsibilities:
- Scheduling and coordinating meetings, appointments, and events for executives.
- Handling correspondence, emails, phone calls, and sometimes acting as a liaison between the executive and other staff or external contacts.
- Booking flights, hotels, and transportation, as well as preparing travel itineraries.
- Creating, editing, and proofreading reports, presentations, and other documents.
- Organizing meeting agendas, taking minutes, and following up on action items.
- Managing sensitive information with discretion and maintaining confidentiality.
Membership Development Officer/Coordinator
Industry:
Education
Employment Period:
February 2024 to October 2025 (20 Months)
Duties and Responsibilities:
- Developing and implementing strategies to attract new members. Ensuring existing members are satisfied and engaged.
- Handling inquiries, providing information, and maintaining regular communication with members.
- Organizing events and activities to engage members and promote membership benefits.
- Maintaining accurate membership records and databases.
- Tracking membership statistics and preparing reports on membership trends.
- Working with other departments to ensure member benefits are properly administered.
Education History
Field of Study:
Mass Communications
Major:
Mass Communications
Graduation Date:
March 1, 2009
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Business Studies/Administration/Management
Major:
Business Administration
Graduation Date:
January 1, 2022
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Problem management, Administrative Skills, Administrative Support, Account Management, eCommerce, Digital Marketing, Customer Handling, Customer acquisition management,
INTERMEDIATE ★★
-
Digital Marketing, Lead Generation, Project Management, Graphic DesignSocial Media ManagementAd PostingCoachingMarketing
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result: Download: 16.63, Upload: 19.66
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Rayzen
- Processor: i5 Processor
- Operating System: Windows 10
All-inclusive Rate: USD $8.65/hr
Anthony
Candidate ID: 444490
ADVANCED
-
Property Management...
INTERMEDIATE
-
Data Entry, , Technical Support...
Median Rate
$8.65
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.65 per hour or $USD 1499.92 per month
Remote Staff Recruiter Comments
- Anthony is fairly new to the online setup but has managed to gain experience working as a Virtual assistant for a real estate company. Prior to working as a Virtual Assistant, He was employed as a buyer and procured for the mining, industrial and transportation services industries.
- His VA experience required him to do the following tasks:
- Answering inquiries via call.
- Setting appointments with agents on the field.
- Administrative tasks
- Email communications
- Property/Account Management
- He is also an experienced clerk and was tasked to do the following:
- Data Entry (55 WPM)
- Labor control
- Supply chain management
- Work permits
- Document control
- Business writing
- Graphics design
- In his work, he has taken advantage of the following tools:
- MS Office
- Canva
- Photoshop
- Google Workspace
- Sketchup
- Appfolio
- Ring Central
- Pulse mining system
- Other experiences that he has worked on are property and equipment management, sales & marketing, customer service and technical support.
- He is available to work fulltime and can start immediately.
Predictive Index Profile - Scholar
https://www.predictiveindex.com/reference-profile/scholar/
Strongest Behaviors
- Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
- Independent, analytical, critical, and creative thinking and action.
- Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
- Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities.
Anthony is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.
He is reserved and will generally express himself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, he will produce carefully thought-out work of high quality and precision.
Employment History
Liaison Officer
Industry:
Construction / Building / Engineering
Employment Period:
January 2021 to December 2021 (10 Months)
Duties and Responsibilities:
- Labor control & Monitoring.
- Prepare and Accomplish work permit & safety permit.
- Prepare and Control Documents specifically reports and permits.
- Create daily & weekly report.
- Secure approved plans/blueprint of the project.
- Prepare methodology.
- Prepare work schedule.
- Mapping of daily accomplishments against work schedule.
- Update and Coordinate site engineers and project managers for developments.
- Records and Documents actual activity.
- Ensure the availability of materials, tools & equipment.
- Mobilize and demobilize equipment.
- Conducts punch-listing .
Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
December 2021 to April 2022 (4 Months)
Duties and Responsibilities:
• Receive inbound calls and perform outbound calls.
• Update and evaluate customer/client account.
• Correct discrepancies and update customer account statement.
• Setting and collecting rent.
• Handling maintenance request.
• Filling vacant units including setting up appointments for clients.
• Potentially setting budget/value for the property.
• Maintaining and maximize the value of an investment to a property.
Technical Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2015 to May 2015 (1 Months)
Duties and Responsibilities:
- Receive inbound calls and perform outbound calls
- Update and evaluate customer/client account
- Check and Compute credit and debit of account statements
- Correct discrepancies and update customer account statement
- Troubleshoot and configure system settings and hardware components
- Handling maintenance request
- Create lead of everyday transaction
- Follow up call on discrepant account
- Update customer accounts
- Transmit report to sales team and supervisor
- Prepare and Control all Documents
Buyer / Compliance Officer
Industry:
Mining
Employment Period:
June 2010 to December 2014 (53 Months)
Duties and Responsibilities:
- Create canvassing material.
- Canvass and purchase supplies, materials, equipment, OEM, & Services.
- Issue Purchase Order.
- Control Documents specifically Purchase Orders and MPR, Permits and Licenses.
- Create lead of daily MPR received and purchases.
- Create records on Purchase Orders and balances.
- Check and Monitor stocks and material arrivals.
- Check and monitor logistics daily pick up of goods and orders.
- Expedite urgent materials to site with documentation.
- Acquire daily usage report to site and comparison to planning.
- Prepare a tabulated report on actual usage and forecasted usage.
- Disseminate reports to the respective departments.
- Create a report on discrepant items and damages.
- Inspect actual delivered supplies, materials & equipment.
- Administer account payables to Purchase orders.
- Prepare and acquire company supporting documents for compliance.
- Filling request of License and permits
- Acquire Permits and Licenses for Dangerous Chemicals and Explosives
- Acquire mobilization permits and request convoy to Philippine National Police
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2005
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Property Management
INTERMEDIATE ★★
-
Data EntryTechnical Support
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: Intel Core i3 - 1115G4
- Operating System: Windows 10
All-inclusive Rate: USD $13.56/hr
Wendell
Candidate ID: 444445
ADVANCED
-
C#, SQL Server, CSS, jQuery Library...
INTERMEDIATE
-
.NET, ASP, C#, PHP...
Median Rate
$13.56
$14.84
if $1 = PHP52
$18.17
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 13.56 per hour or $USD 2350.70 per month
Remote Staff Recruiter Comments
- Wendell is working as a Software Engineer. He has a degree in Information Technology.
- He creates project using .NET framework ASP.NET, MVC, Razor, API, Console, Windows Service, Windows Form, EntityFramework, Javascript, TypeScript, JQuery, Knockout.js, AngularJS, Bootstrap, CSS, ReactJS, APIGEE, Reporting (C# RPT), Crystal Report, ITextSharp. He does coding from scratch and end to end programming. He coordinates with Business Analysts and the Development team for each project requirement.
- He is proficient in using
- C# - 11yrs
- CSS - 8yrs
- Asp.net - 5yrs
- MVC Razor - 8yrs
- API - 9yrs
- JQuery - 10yrs
- MsSQL -10yrs
- SOAP - 7yrs
- Restful - 5yrs
- Angular JS - 2yrs
- Visual studio - 11yrs
- ReactJS - 2yrs
- .Net core - 2yrs
- Bootstrap - 7yrs
- Crystal Report - 5yrs
- CI/CD - 2yrs
- Microservices infrastructure - 2yrs
- Entity framework - 8yrs
- He needs 2 weeks notice and open for full time position.
Strongest Behavior
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. He is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Wendell will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
Software Engineer
Industry:
Healthcare / Medical
Employment Period:
April 2022 to November 2023 (19 Months)
Duties and Responsibilities:
- Assign as full stack developer
- Create system depend on the requirements
- Develop new features in existing applications
- Contributing to sprint planning
- Daily meeting with BA & Dev team
- Read and identify existing code issues
- Database management
- Production support
Junior Software Engineer
Industry:
Employment Period:
August 2011 to September 2013 (25 Months)
Duties and Responsibilities:
Environment: C# (ASP.NET,MVC3 (Razor), Light switch, Windows form, Console, Microsoft SQL)
- Create program depend on requirements
- Resolve issue log
- Create new system depend on the requirements.
- Database management
- Follow coding standard of the company
Junior Software Engineer
Industry:
Banking / Financial Services
Employment Period:
November 2013 to January 2014 (2 Months)
Duties and Responsibilities:
- Assign as programmer
- Resolve issue logs
Software Engineer
Industry:
Employment Period:
January 2014 to September 2019 (68 Months)
Duties and Responsibilities:
- Assign as analyst programmer.
- Create new system depend on the requirements.
- Guide, mentor, and code review works of my team member.
- Develop new features in existing applications
- Contributing to planning
- Provide on-call/email support to sustain service continuity
- Weekly meeting with BA & Dev team
- Read and identify existing code issues
- Database management
- Handle and develop multiple project
Software Engineer
Industry:
Transportation / Logistics
Employment Period:
September 2019 to April 2022 (31 Months)
Duties and Responsibilities:
- Assign as full stack developer.
- Create system depend on the requirements.
- Guide, mentor, and code review works of my team member.
- Develop new features in existing applications
- Contributing to planning
- Provide on-call/email support to sustain service continuity
- Daily meeting with BA & Dev team
- Read and identify existing code issues
- Database management
- Handle and develop multiple project
- Follow coding standard of the company
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
C#SQL ServerCSSjQuery Library
INTERMEDIATE ★★
-
.NETASPC#PHP
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $9.64/hr
Fidel
Candidate ID: 444316
ADVANCED
-
AutoCAD, PlanSwift, BlueBream, Quantity Surveying...
INTERMEDIATE
-
Drafting...
Median Rate
$9.64
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.64 per hour or $USD 1670.08 per month
Remote Staff Recruiter Comments
- Fidel has a degree in Electrical Engineering.
- He is working as an Estimating Engineer.
- He has 6 years' experience with estimation.
- He provides estimates and take off for site works, Concrete, Masonry, Metals, Wood, Plastic, Thermal, Moisture Protection, Finishes, Exterior Finishes, Glass, Storefront, Door, Equipment and Specialties
- He designed & estimate for all system and quantity take off electrical items.e.g. Cable, Conduit, lighting fixtures, Power outlet and other electrical items.
- He reviews tender documents and drawings
- Aside from his work as an Estimator, he has been employed as a Manufacturing Engineer, Site Engineer, and Project Engineer.
- He is the one Determining the amount, type, and cost of materials and fixtures needed for each electrical project, the number of labor hours required to complete each project and the potential profitability of electrical projects to assist management in making sound bidding decisions.
- He has experience working with Off shore clients specifically in Australia, the US, and KSA.
- He was employed as a Project Estimator/Quantity Surveyor for an Australian client from the building materials industry.
- He is proficient in using:
- On Screen Take off (OST)
- Bluebeam
- Autocad
- Planswift
- He is available to work part time or full time and can start immediately.
https://www.predictiveindex.com/reference-profile/operator/
Strongest Behaviors
- Drive to protect the company against risk by doing things in general accordance with established standards.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
- With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
- Detail-oriented and helpful; works comfortably as part of a team and often checks work.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, he will work within those standards to ensure repeated successes and high-quality results. Fidel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, he’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Fidel will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
SITE ENGINEER
Industry:
Construction / Building / Engineering
Employment Period:
March 2011 to July 2013 (28 Months)
Duties and Responsibilities:
- Performs reports and documents relation to all MEPFP activities as required by the project
- Inspect installation and observe compliance with the design and equipment specification and safety standard.
- Preparing all the tools equipment and materials needed at site.
- Report all the work progress on daily basis and report any issues or clashes other services to the head department for proper solution
- Responsible for Preparing as built drawing for encoding.
- Forward list of required tools and materials to the project engineer for filling of RS.
- Forward list of employee that will render overtime to the project engineer for filling of overtime request.
- Overseeing the quality control and health safety matters on site.
- Preparing report as required.
MANUFACTURING ENGINEER
Industry:
Manufacturing / Production
Employment Period:
March 2006 to September 2008 (30 Months)
Duties and Responsibilities:
- Responsible for Preparing for encoding the design in cnc machine.
- Performs reports and documents relation to all the the department concern.
- Inspect installation and observe compliance with the design and equipment specification and safety standard.
- Report all the work progress on daily basis and report any issues or clashes other services to the head department for proper solution
SITE ENGINEER
Industry:
Construction / Building / Engineering
Employment Period:
October 2008 to January 2011 (27 Months)
Duties and Responsibilities:
- In Charge of Checking the proper Installation test inspection and ensuring good working condition of electrical system and equipment based on approved layout /job specification.
- Inspect installation and observe compliance with the design and equipment specification and safety standards.
- Preparing all the tools equipment and materials needed at the site.
- Report all the work progress on daily basis and report any issues or clashes other services to the head department for proper solution
- Forward list of employee that will render overtime to the project engineer for filling of overtime request.
- Over seeing the quality control and health safety matters on site.
- Preparing report as required.
Electrical Estimator
Industry:
Construction / Building / Engineering
Employment Period:
July 2013 to July 2016 (36 Months)
Duties and Responsibilities:
- Review tender drawings and notes all important information.
- Issue enquiries/clarification with necessary attachments to various suppliers for all equipment and follow up. • Tracking quotation confirming correctness and completeness of suppliers offers which includes fixed price/validity/scheduled equipment brochures.
- Manage project files for active contracts including the administration of tender documents, correspondence and all drawings
- Price up projects for Tenders and client quotes.
- Preparing accurate takeoff such cable, Conduit, lighting fixtures power outlets and any other equipment item for Market Tender's and general quoting to clients.
Electrical Project Engineer
Industry:
Electrical & Electronics
Employment Period:
March 2017 to March 2019 (24 Months)
Duties and Responsibilities:
- Overall in charge of Operation. Implementation, Supervision, Coordination, & management.
- Determining the project responsibilities by identifying the project phrase and elements,
- Prepares project status by collecting analyzing and summarizing information and trends
- Maintain project data base by writing computer programs entering and backing data.
- Analyzing blueprints to determine wire lengths as well as suitable outlet placement based on electrical codes.
- Determining the amount, type, and cost of materials and fixtures needed for each electrical project.
- Determining the number of labor hours required to complete each project.
- • Determining the potential profitability of electrical projects to assist management in making sound bidding decisions.
- Providing viable solutions to increase project profitability.
- Completing and submitting competitive project bids in accordance with established guidelines.
- Regularly updating cost databases to accurately reflect fluctuating material and labor costs.
- Evaluating labor and material costs to determine whether it is more feasible to construct electrical components or sub-contract the construction of components. • Designing, & Estimate for all system and quantity take off electrical item.e.g. Cable, Conduit, lighting fixtures, Power outlet and other electrical item.
- Communicating with the clients and their representatives (architects, engineers & surveyor, Including attending regular meeting to keep information of progress and prepares reports.
Estimating Engineer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2019 to June 2022 (33 Months)
Duties and Responsibilities:
- Provide accurate take off. All Civil discipline works division all trades, Site works.(Landscape) Concrete, Masonry, Metals, Wood and Plastic, Thermal, Moisture Protection, Finishes (Floor, Ceiling, Wall Partition, Floor Base). Exterior Finishes (skin), Glass, Storefront, Door, Equipment & Specialties, Special Construction, Conveying system, MEP. Within strict deadline for all project.
- Present the prepared numerically and detailed item quantity to the US Estimator. (BOQ).
- Review tender drawings and notes all important information. Review plan as per status of drawings Conceptual, Schematic, Design and for Construction drawing for some major changers.
- Residential, Commercial, and industrial building we are do the take off.
- Can work with minimal supervision.
- Inputting subcon quote in the master spreadsheet and compare some other quotation.
- Organize the incoming files, drawings, specifications and addendum New Job folder, overlay, RFI, and send invite bid to subcon.
- Analyze blueprint drawings and specification all important information and related documents prior for estimates cost.
- Proficient in using Outlook, Box, Bluebeam, Microsoft office, on screen takeoff (OST) PLANSWIFT and AUTOCAD
Project Estimator/Quantity Surveyor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2022 to December 2022 (6 Months)
Duties and Responsibilities:
- Provide accurate take off for using plan swift software base on given plan & design, Roofing, drywall, doors and windows, Electrical and plumbing.
- Review & analyze drawings and notes all important information. Review plan as per status for Construction drawing for some major changers.
- Presents prepared estimates by assembling and displaying numerical and descriptive information.
- Strong attention to detail and specifications.
- Project handled or Builder are Prime Projects, Homebuyers, Celebrations Homes, Domination Homes, Aussie Living Homes, Now living & Fortitude Living these are all residentials homes.
- Proficient in using Outlook, Box, Bluebeam, Microsoft office, on screen takeoff (OST), Plan swift, Candy CCS estimating and AutoCAD software
Education History
Field of Study:
Engineering (Electrical/Electronic)
Major:
Electrical Engineering
Graduation Date:
April 2, 2002
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
AutoCAD, PlanSwift, BlueBream, Quantity Surveying, Material Cost Estimation, Project Management, Project Planning,
INTERMEDIATE ★★
-
Drafting
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: Intel Core i5-11300H
- Operating System: Windows 11
All-inclusive Rate: USD $18.47/hr
Renato
Candidate ID: 443921
ADVANCED
-
Mobile App Development, Frontend Development, CSS, HTML...
INTERMEDIATE
-
Technical Support...
Median Rate
$18.47
$20.39
if $1 = PHP52
$25.38
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 18.47 per hour or $USD 1600.74 per month
Remote Staff Recruiter Comments
- Renato has been working for more than 10 years. He has a bachelors degree in Electronics and Communications Engineering and a licensed ECE engineer. Prior to being a software developer he was employed as a field engineer, sales engineer, country manager and technical manager.
- He is self taught with his programming skills and is always trying to learn new languages/technologies to keep up with the constant change happening in development. He has more than a decade of experience with software systems and has developed applications for PC, web and mobile platforms.He is a full-stack developer able to work on both web and mobile platforms.
- For frontend development he has equipped himself with using vue.js, nativescript.vue and react native For backend development he is adept in node.js and express.js. His preference for database include postgresSQL, MySQL and firebase.
- Other technologies/languages he has utilized incorporate:
- Javascript
- HTML
- CSS
- TypeScript
- Tailwind
- Primevue
- Vite.js
- Flutter
- Some of the systems/applications he developed include the following:
- Web based inventory management systems
- Web based customer video archiving
- API system integration with multiple payment gateways
- Web based document management systems
- Web based HR information systems
- Mobile app for HR (OT and leave app management)
- Mobile app for medical application
- Mobile app for messaging and sms marketing- Mobile app for banking
- Mobile app for e-wallets
- With his experience he is a valuable commodity working with a team or on his own.
- He can start ASAP and is amendable in working full time and part time
Strongest Behavior
- Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
- Teaches and shares; generally interested in working collaboratively with others to help out.
- Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
A pleasant and extraverted person, Renato is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. His congenial personality and friendly, interested attitude make them readily approachable. Renato gets along easily with a wide variety of people.
His drive is directed at working with and for others. He derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems
Employment History
Field Engineer
Industry:
Electrical & Electronics
Employment Period:
January 1990 to January 1993 (36 Months)
Duties and Responsibilities:
- I participated in all areas of technology selling of Hewlett Packard test and measurement instruments
- I was trained to specialize in Hewlett Packard's test and measurement equipment
Senior Sales Engineer
Industry:
Electrical & Electronics
Employment Period:
January 1993 to January 1996 (36 Months)
Duties and Responsibilities:
- I was the senior sales engineer of 3M's Electronic and Static Control group.
- I also sold hundreds of electronic products to various semiconductors and electronic companies in the Philippines.
- Developed and executed marketing seminars, exhibits and marketing strategies.
Country Manager
Industry:
Electrical & Electronics
Employment Period:
January 1996 to January 2007 (132 Months)
Duties and Responsibilities:
- I established its Philippine branch representative office.
- Qualified new and potential clients.
- Hired, trained and maintained highly competent engineers for the installation of Crest equipment to ensure customer satisfaction
- Managed professional team consisting of admin, sales, marketing, and technical employees.
- Managed sales team and technical people.
- Established after sales customer service.
Technical Manager
Industry:
Electrical & Electronics
Employment Period:
January 2008 to January 2009 (12 Months)
Duties and Responsibilities:
Technical Software Director
Industry:
Computer / Information Technology (Software)
Employment Period:
June 2010 to March 2022 (141 Months)
Duties and Responsibilities:
- Developed software systems related information management system for PC and Mobile platforms.
- Provided unique and customized software solutions according to clients' needs.
- Created strategies with the team to provide excellent technical support to clients.
- Maintained support to existing clients
Full Stack Web Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
March 2022 to June 2022 (3 Months)
Duties and Responsibilities:
- Development and maintenance of new and existing applications using common softwaredevelopment languages and frameworks, in particular Vue.js and Node.js
- Implementation of Ethereum Smart Contracts with common languages and frameworks
- Frontend and backend development tasks in common programming languages and
- frameworks in particular with Vue.js and Node.js
I.T. Project Consultant (Freelance Project Based)
Industry:
Manufacturing / Production
Employment Period:
February 2022 to December 2022 (10 Months)
Duties and Responsibilities:
- Developed an end to end Web and Desktop based Customer Service CRM Management with Workflow system.
Full-Stack Developer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
December 2022 to May 2023 (5 Months)
Duties and Responsibilities:
- As a senior-level lead, I became responsible for overseeing the development and implementation of full stack applications.
- Became responsible for creating the architecture and design of their business applications.
- Closely monitored the team’s development, hiring, and training.
- Coordinated with stakeholders to understand project requirements, estimate timelines, and manage priorities.
- Monitored the progress of the project, ensuring adherence to best practices, and resolving any issues that arise during the development cycle.
I.T. Project Consultant (Freelance Project Based)
Industry:
Transportation / Logistics
Employment Period:
June 2023 to August 2023 (2 Months)
Duties and Responsibilities:
- Developed an end to end Web and Desktop based OCR and Data Management with Workflow system.
I.T. Project Consultant (Freelance Project Based)
Industry:
Banking / Financial Services
Employment Period:
September 2023 to December 2023 (3 Months)
Duties and Responsibilities:
- Developed Digicur, DMS system, Workflow for banking applications
Education History
Field of Study:
Major:
Graduation Date:
January 1, 1976
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1980
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Engineering (Electrical/Electronic)
Major:
Electronics & Communications Engineering
Graduation Date:
January 1, 1990
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Mobile App Development, Frontend Development, CSS, HTML, JavaScript,
INTERMEDIATE ★★
-
Technical Support
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Apple
- Processor: M1
- Operating System: MacOS X
All-inclusive Rate: USD $12.58/hr
Fahad
Candidate ID: 443483
ADVANCED
-
WordPress, .NET 4.0, MVC Razor, Umbraco...
INTERMEDIATE
-
AngularJS, Kotlin, CloudFare...
Median Rate
$12.58
$13.73
if $1 = PHP52
$16.73
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 12.58 per hour or $USD 1090.27 per month
Remote Staff Recruiter Comments
- Fajad has a bachelors degree in Information Technology. He has 5 years of experience working as a Full-stack Web Developer and has worked with both local and foreign clients. He was also employed as an instructor and taught basic hardware, network and OS troubleshooting.
- As a web developer, he is adept with C#, Umbraco, PHP, HTML, CSS, JavaScript, jQuery, Vue JS, MVC and Java. He has experience with working on frameworks like Laravel and CodeIgniter. As for content management systems he has been exposed to using Joomla, OpenCart and WordPress. He has good exposure with customizing and developing plugins specifically for WordPress. He has made web apps based on Umbraco and .NET. He has developed learning platforms, multi-vendor ecommerce and digital wallets. He has good skills with converting PSDs to HTML.
- He is currently a novice in Kotlin and is open to pursuing further projects with this language if given a chance. Other technologies/models/languages he has utilized including OOP, MySQL, SQL, AJAX, microservices, Axios, Pusher, Web Push, Bootstrap, Tailwind, Native Script (Angular), Angular CLI, Crontab, SSH and VPS.
- Aside from development he is also skilled with photoshop and video editing.
- He can start Immediately and is open for Full time position.
Strongest Behavior
- Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
- Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
- Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
Roldan is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.
Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Roldan takes work and responsibilities very seriously and expects others to do the same.
Employment History
Sr. FullStack Web Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2018 to January 2020 (24 Months)
Duties and Responsibilities:
- Developed web application multi vendor ecommerce using .Net and Umbraco.
- Developed web application learning platform using .Net and Umbraco.
- Developed web application messaging using .Net and Umbraco.
- Develop API’s using .Net MVC
- Maintain Database (SQL)
Web Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2017 to September 2018 (20 Months)
Duties and Responsibilities:
- Created a website for web agency
- Created a system for client using Laravel
Web Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2016 to February 2017 (13 Months)
Duties and Responsibilities:
- Maintain existing system and troubleshoot (Joomla, Opencart, Wordpress, Codeigniter)
- Develop a system using Codeigniter
- Maintain Databases and API’s using Laravel
Sr. FullStack Web Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2020 to October 2023 (45 Months)
Duties and Responsibilities:
- Create web for agency client and deep dive to plugins code (Wordpress).
- Create web application for CS and create funnels using Angular, firebase.
- Develop RESTFUL API using .Net Core and Swagger
- Research and Development for Microservices
- Deploying App using Google Cloud Compute Engine
- Develop CRM using .Net Core
- Develop web application for CS and create funnels using Angular, firebase.
- Managing my team and provide a solution for them
- Maintain Database (SQL)
Web Developer / FullStack Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
September 2017 to January 2018 (4 Months)
Duties and Responsibilities:
- Develop and troubleshoot the social network of the company.
- Create website for US client
- Develop Rest API and using .Net
- Develop company software (Project Management) using .Net MVC
- Maintain Database (MYSQL)
Computer System Servicing (CSS) Instructor
Industry:
Education
Employment Period:
January 2017 to January 2018 (12 Months)
Duties and Responsibilities:
- Taught troubleshooting for computer hardware, network, OS etc.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 2, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
WordPress, .NET 4.0, MVC Razor, Umbraco, CSS to WordPress, CSS3, HTML5, jQuery, Laravel, API Development,
INTERMEDIATE ★★
-
AngularJSKotlinCloudFare
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 19.40, Upload: 46.02
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Generic
- Processor: Ryzen 5 3600
- Operating System: Windows 11
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
#2. The Abdicator Who Disappears After Assigning
Meanwhile, there’s another type of manager who is the opposite of the micromanager.
While the micromanager constantly hovers over new hires, an abdicator disappears completely after delegating a task.
Illustration:
Gail is assigned to supervise Anna, a new offshore hire. To get her started, Gail sends an email on Friday at 5 PM with the instructions: “Here is the client data. Please build a 20-slide deck by Monday. You’re the expert, so I’ll leave the creatives to you.”
Anna accepts the task willingly, but she has many questions about the client profile, as she was not given sufficient information. She tries to reach out to Gail, but receives no response over the weekend.
On Monday, Anna is unable to complete the task, leaving Gail frustrated and blaming Anna.
#3. The Assumer Who Thinks “It’s Obvious”
Finally, there’s the assumer, a manager who expects everyone, including new hires, to “just get it” instantly.
This type of manager often has a lot of experience and expertise – but unfairly expects the same level of understanding from everyone else.
Illustration:
Owen has been with the company for a decade and is assigned to monitor Alex, the new offshore hire. On the first day, Owen tells Alex to run the weekly report. While this instruction seems obvious to Owen, it actually involves:
- Pulling data from three different sources;
- Cross-referencing them in an Excel spreadsheet; and
- Sending a PDF copy immediately afterward.
Without this specific knowledge, Alex complied with the instructions as best as he could. He did a standard report and handed it over to Owen who was baffled at the results and ends up berating Alex for not exercising his best judgment – when the latter wasn’t given enough context and background information to begin with.
What Great Handoffs Actually Look Like
The above examples show how easily managers can undermine new offshore hires, often without even realizing it.
Now that we know what not to do, let’s take a look at what effective handoffs look like.

- Shared Understanding, Not Just Assigned Tasks – Assigning tasks is not enough. It’s equally important to explain why a task is being assigned. When a new hire understands the overall business objective, they can make informed decisions and smart pivots when facing roadblocks, rather than waiting for instructions.
- Clear, Documented Expectations and Samples – Create a checklist outlining what a completed task should look like, and include tangible benchmarks. For example, provide examples of finished tasks so the offshore hire can see exactly what “success” looks like and replicate it effectively.
- First 30 Days of Feedback Built-In – A great handoff begins as early as the first week. Spend at least 10 minutes providing feedback to the offshore hire, helping them build confidence in their work. Be clear and encouraging, letting them know that questions are expected and they should never hesitate to ask. This proactive approach helps prevent small misunderstandings, especially in a remote setting.
Fixing the Handoff: A Quick Audit for Leaders
Since we’ve covered what goes wrong in a handoff and who’s responsible, let’s now focus on how to fix it by asking the right questions.
Does Someone Own the Onboarding Process?
If everyone is responsible for the new hire, no one truly is.
Accountability cannot be shared across an entire department. The offshore hire should clearly know who to approach when an immediate issue arises.
Are Deliverables or Outcomes Being Delegated?
Delegation is at the heart of every successful project. When done right, it ensures accountability and helps maintain a high quality of work.
More importantly, proper delegation ensures team members are not left hanging. When they finish tasks early, they know what to do next without having to ask.
What Happens After the First 7 Days?
Onboarding is a marathon. It doesn’t end after you hand over login details.
After the first week, they should be in learning mode with the guidance of their immediate supervisor or mentor. They can observe how their managers work, while managers review their output without micromanaging.
By Day 7, the hire should clearly know what they are expected to master by Day 30.
How Remote Staff Ensures Handoff Success
Handoff and onboarding may seem straightforward; however, they come with nuances that can be tedious and time-consuming.
As a result, many business owners delegate these tasks to outsource providers and Employers of Record like Remote Staff.
For 18 years and counting, Remote Staff has helped Western businesses with administrative support, including onboarding. When it comes to outsourcing, Remote Staff uses a pre-vetting process to ensure candidates are already skilled and experienced in their field.
More importantly, they assign a dedicated account manager to ensure remote workers are properly trained and onboarded, both during the first 7 days and beyond the first 30 days.
FAQs – Offshore Handoffs and Delegation Clarity
Here are some frequently asked questions about failed offshore handoffs and effective delegation for offshore hires.

#1. Why Do Offshore Hires “Fail” Even When They Look Good on Paper?
Skilled offshore workers often don’t fail due to a lack of talent but because they lack context.
When leaders assign tasks without proper SOPs or instructions, the hire is left to guess. And these guesses are often mistaken for poor performance rather than gaps in guidance.
#2. Who Should Own the Onboarding Process?
Onboarding is a shared responsibility, but it should primarily fall on the manager or direct supervisor. Define what success looks like, provide clear examples, and set 30-60-90 day milestones.
If you lack the time or expertise to onboard effectively, you can rely on third parties like Remote Staff, who specialize in offshore onboarding and administration.
#3. How Much Documentation Is Too Much?
The right documentation focuses on speed, not quantity. It becomes counterproductive when reviewing SOPs slows a new hire instead of helping them work faster.
In other words, if your hire spends their first week just reading manuals instead of doing tasks, you’ve fallen into the trap of documentation paralysis.
#4. Can Remote Staff Help with Handoff Planning?
Yes! Remote Staff handles the onboarding process and supports business owners with administrative tasks like payroll, time tracking, and employee assistance.
With these time-consuming duties taken off your plate, you can focus on giving clear instructions for the tasks where you need help the most.
#5. Should I Start with Simple Tasks or Go All-In?
It’s tempting to go all-in, but it’s more effective to follow a crawl, walk, and run approach.
Start with high-frequency, low-risk tasks like checking emails, data entry, filing documents, and backing up data.
If you dump a complex, high-stakes project on a new hire in Week 1, you’re testing their guesswork, not their ability.
Conclusion – It’s Not Hiring Offshore That Fails. It’s the Handoff.

The offshore blame game cannot be won without clearly identifying the ones responsible for a new hire’s success.
No matter how skilled a remote professional is, they are likely to fail in an environment that relies on luck instead of systems. Your input drives the output, your documentation limits guesswork, and your ownership ensures accountability.
In other words, if you provide the right map, the right talent will always find the destination. Without it, even the most skilled offshore hire will get lost.
Need assistance with onboarding?
Syrine studies law while working as a content writer. Outside of writing and studying, she tutors, plans events, and browses social media. In 2021, she published Stellar Thoughts.






