Feb 08

Hiring Offshore Doesn’t Fail—Handoffs Do

Remote work has existed for years, even before the pandemic. However, it became mainstream during mandatory lockdowns and later evolved into a preferred long-term setup for many beyond 2020.

Despite the clear benefits of remote work, many business owners still struggle to see the value of a distributed workforce. Concerns abound about productivity, particularly whether high-quality work can be delivered by someone thousands of miles away.

In reality, failed offshoring is rarely due to the remote hires themselves, but often, because of the hiring company or client.

Why does this happen, and what can be done about it?

The Offshore Blame Game (And Why It’s Wrong)

Remote workers are often blamed for poor performance, especially when they struggle to deliver in their first few weeks on the job.

However, this is not entirely their fault.

“They Didn’t Get It” Isn’t the Whole Story

Just because an offshore hire fails to deliver as expected does not mean their talent is lacking. Nor is it necessarily due to cultural differences in offshoring.

More often than not, the claim that “they just didn’t get it” points to a breakdown in clear, explicit communication issues in offshore teams. Unlike onsite teams, offshore workers rely heavily on precise instructions where nothing is left to assumption.

For example, when a manager assigns a task and says, “make it look professional,” the offshore hire may not realize this actually means, “use our 2024 brand guidelines.”

Output Gaps Often Reflect Input Gaps

There is an unspoken pressure on remote hires to prove that they are just as skilled, if not more so, than their onsite counterparts.

Yet companies often overlook a simple truth: the quality of output from a remote team is directly proportional to the quality of input they receive.

Hence, the first 90 days are critical. New hires need consistent guidance and feedback, ideally through a dedicated mentor who shows them how things work and closely supports them until they can operate independently.

What’s Often Missing in the Handoff

Delegation is one of the most crucial parts of a new employee’s first few days.

Unfortunately, some managers treat tasks as something to simply “toss over the wall,” leading to breakdowns in delegation:

  • No Documented Expectations or SOPs – Standard operating procedures (SOPs) are the backbone of a remote team. Without them, offshore hires are forced into a guessing game. Without clear instructions and guidance on how tasks are done, remote workers, and even onsite employees, are left to improvise.
  • No Real Owner of Handoff Success – Accountability drives success. Unfortunately, many organizations face an accountability gap: executives sign the contract, HR handles the paperwork, but no one is clearly responsible for ensuring a new hire’s success in the first 30 days. Moreover, without proper onboarding, onshore peers may view a remote worker as a burden rather than an asset. Meanwhile, offshore hires may hesitate to ask questions for fear of appearing incompetent.
  • Feedback Comes Too Late or Not At All – Mistakes can go unnoticed for a long time, especially without regular feedback. Unlike frequent check-ins, delayed feedback can feel more like a performance review than a coaching opportunity. As a result, new hires may develop a fear of failure, becoming hesitant to take initiative, particularly when they are still unclear about expectations.

3 Offshore Handoff Personas That Sabotage Success

Now that we’ve established that a new hire isn’t always to blame for “failing,” who is responsible?

Here are some examples.

#1. The Micromanager Who Won’t Let Go

Some managers fear that an offshore hire will disrupt their well-established processes.

As a result, instead of delegating tasks fully, they hold tightly to control them, even while the remote worker is expected to handle the work.

Illustration:

Mark hires John, a senior developer. However, instead of letting John focus on his tasks, Mark insists on reviewing every line of code as it’s written and requires John to provide updates three times a day.

Unsurprisingly, this makes John feel trapped. Eventually, he stops taking initiative, or worse, begins looking for a new job. Meanwhile, Mark becomes burned out from doing more himself and ends up blaming John for underperformance.

Candidates:

581

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $9.64/hr

Alor

Candidate ID: 443320

Administrative Executive Assistant

ADVANCED

    Calendar Management, Data Entry, Drafting, Scheduling...

INTERMEDIATE

    Legal...

Median Rate

$9.64

$10.40

if $1 = PHP52

$12.40

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time US Eastern Standard Time Australian Central Standard Time Australian Western Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.69 per hour or $USD 579.81 per month

Full Time: $USD 9.64 per hour or $USD 1670.08 per month

Remote Staff Recruiter Comments

  • Alor has 5 years of experience as a paralegal, handling tasks such as legal document drafting, client management, scheduling, and CRM management.
  • He also has 4 years of experience as a team leader in quality assurance, focusing on process optimization, team management, and reporting.
  • Led a project to enhance the QA framework, improving guidelines and reporting systems.
  • Managed the intake, organization, and filing of legal documents, contributing to the smooth flow of legal procedures.
  • Developed expertise in managing client communications, appointments, and legal proceedings for a high-volume law practice, showcasing strong multitasking abilities.
  • Strong skills in legal document drafting, case management, CRM management, and project management. Excellent client service and team management abilities.
  • He performed various tasks such as:
    • Calendar Management
    • Email Management
    • Creating drafts of notices and documents
    • Appointment setting
    • Managed service inbox of the firm
  • Proficient in Microsoft Office 365, Google Suite, HubSpot CRM, Clio, FileVine, DocuSign, Adobe Sign, Canva, Photoshop, Monday.com, Asana, ClickUp, and Meta Business Suite.
  • He is open for both part-time and full-time positions and is available to start immediately
     

Predictive Index Behavioral Profile - Altruist

Strongest Behaviors:

  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
Behavioral Summary:

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Alor Christian is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Alor Christian gets along easily with a wide variety of people.


 

Employment History

Legal Assistant

Industry:

Law / Legal

Employment Period:

February 2019 to July 2024 (64 Months)

Duties and Responsibilities:

  • Requesting Medical Bills Records and other documents from providers. Setting up insurance claims for clients.
  • Docketing or filing Legal Documents to the court portal.
  • Drafting legal documents (Notice of Claims/demand, Notice of Hearing, Notice of Appearance, and others.)
  • Intake specialist.
  • Qualifying leads if they meet the parameters.
  • Client management: Great customer/client service skills.
  • Conducting research, investigating facts, and developing legal arguments
  • Drafting contracts, depositions, and pleadings.
  • Discovery of evidence or other supporting documents.
  • CRM management: Managed client’s case status, stage, and taskings using the CRM to effectively organize what needs to be done.
  • File organization: Organized client files in our software to make it appealing and to easily find documents on demand.
  • Organizing Documents for signature with clients.
  • Calendar Management: Scheduling appointments, court hearings and coordinating with clients.
  • Inbox Management: Responding to client emails, SMS, and other forms of communication and taking necessary action.
  • Social Media Management: Handling social media accounts, including content creation, running ads, and configuring automated replies for lead generation.

Quality Assurance Analyst

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2015 to December 2018 (42 Months)

Duties and Responsibilities:

  • Started as a customer service representative that takes in inbound calls to resolve customer's concerns and got promoted as a QA.
  • As QA, my main role was to do quality audits, reporting and making recommendations for the business' improvement.
  • Became chat support and email support for a year due to the COVID lockdown and suspended my QA Role.

IDR Email Management Specialist

Industry:

Healthcare / Medical

Employment Period:

October 2024 to Present

Duties and Responsibilities:

  • Manages and oversees emails received in the IDR folder.
  • Ensures accurate assignment of emails to the respective IDR Claims Specialists and other staff in the organisation.
  • Attends to enquiries from clients and financial firms.
  • Implements effective processes to ensure emails are actioned on time.
  • Adheres to KPIs and responds to emails with set time frames.
  • Assists the IDR team with various administrative tasks when required

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

January 1, 2017

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Calendar Management, Data Entry, Drafting, Scheduling, Administrative Support, Virtual Assistant Skills, Appointment Setting, Email management, File Management,

INTERMEDIATE ★★

    Legal

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: MSI
  • Processor: Ryzen 5
  • Operating System: Windows 10

All-inclusive Rate: USD $12.58/hr

Maria

Candidate ID: 443273

Marketing Content Marketers Social Media Marketers Digital Marketers

ADVANCED

    Social Media Management, Digital Marketing, Content Management, LinkedIn Marketing...

INTERMEDIATE

    SEO, Email Marketing, WordPress, Keyword Research...

Median Rate

$12.58

$13.73

if $1 = PHP52

$16.73

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 12.58 per hour or $USD 1090.27 per month

Remote Staff Recruiter Comments

  • Cristina has 10 years of working experience for hospitality, manufacturing, and advertising companies where some are based in Australia and Europe.
  • She started her career as a Payroll Officer and then transition to pursue a profession in digital marketing for 3 years now.
  • As Social Media/Digital Marketer, she is exposed on the following tasks 
    • Managing social media platforms like Instagram, Facebook, LinkedIn, Twitter, Pinterest, and YouTube
    • Writing content for social media and websites
    • Performing SEO audits, SEO optimization, competitor analysis, and keyword research 
    • Managing WordPress 
    • Generating social media analytical reports 
    • Executing email marketing campaigns using Mailchimp 
    • Designing basic graphics and simple video editing
    • Doing community management to boost the organic following  
    • Doing affiliate marketing where she scouts for potential US influencers to endorse their products
  • She is is knowledgeable with Trello, Canva , Slack, Hootsuite, Grammarly, Copy.ai, Tail wind, Google Analytics, Keyword Planner, Search Console, Trends, SEMrush, SEO Quake, AHREFS, Buffer, Uber Suggest, Mailchimp, WordPress (Elementor as plugin), Facebook Meta Business, Google Suite, ChatGPT, and Google Bard.
  • She is readily available.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors:
  • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
  • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality.
  • Drive to protect the company against risk by doing things in general accordance with established standards.
Behavioral Summary: 

Maria Cristina is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Maria Cristina, who takes responsibilities very seriously.

Employment History

SEO/SMM/General Virtual Assistant

Industry:

Employment Period:

October 2020 to November 2022 (25 Months)

Duties and Responsibilities:

  • General Virtual Assistant
    • Updating listing details on Channel Manager
    •  Add/Update listings to OTAs like Airbnb, Booking.com, VRBO
    • Update listing details on the website
    • Manage Bookings from different platforms to the channel manager
    • Manage communication with tenants
    • Manage communication and schedules of cleaners
    • Send payment requests to some guest s
  • Social Media Management
    • Manage Social Media sites, Facebook, Instagram, and LinkedIn
    • Social Media Engagement
    •  Content Creation
    • Scheduling contents
  • SEO Specialist
    • Website Audit
    •  Keyword Research
    • On-Page Optimization
    • Content/Blog Post Creation
    • Optimizing Listings Content Description, URL, and Photos

SEO Specialist and Content Writer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to November 2022 (2 Months)

Duties and Responsibilities:

  • SEO Audit
  • Keyword Research
  • Competitors Analysis
  • On-Page Optimization
  • Website Content Creation
  • Creation of Lead magnet
  •  Social Media Manager

Digital Marketing Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2022 to October 2022 (5 Months)

Duties and Responsibilities:

  • Influencer Marketing
  • SEO Backlinking
  • SEO Content Briefs creation and Uploading to Webflow
  • Lead Generation using Apollo.io
  • Email Marketing Using Sendgrid
  • Creation of a Newsletter using Beehiiv
  • Creation and Publishing of a LinkedIn Newsletter

Social Media Manager, Instagram and Titok

Industry:

Healthcare / Medical

Employment Period:

March 2022 to May 2022 (2 Months)

Duties and Responsibilities:

  • Content creation
  • Video creation (Reels) and Video editing
  • Engagement
  • Inbound Marketing

LinkedIn Strategist

Industry:

Employment Period:

November 2021 to February 2022 (3 Months)

Duties and Responsibilities:

  • Social Media Management
  • Setup and Manage LinkedIn Company Page and Twitter Business Profile
  • Promote Brand, Social Media Engagement and services
  • Post valuable content and engage to target clients
  • Create graphics using Canva
  • Check Social media Analytics
  • Maintain Lead lists
  • Run LinkedIn paid advert

Social Media Management and Marketing

Industry:

Banking / Financial Services

Employment Period:

October 2021 to January 2022 (3 Months)

Duties and Responsibilities:

  • Manage Social Media platforms like LinkedIn, Facebook, Facebook Community, and Instagram
  • Create company branding and Client Persona
  • Create graphics and documents using Canva, post content and do engagements
  • Post content and engage during "Post-Party."
  • Create and promote Free and paid events

Digital Marketing / Email Management (Consultancy)

Industry:

Employment Period:

March 2021 to May 2021 (2 Months)

Duties and Responsibilities:

  • Social Media Management
    • Manage Social Media sites, Facebook, Instagram, and LinkedIn
    • Social Media Engagement, Scheduling contents
  • LinkedIn Lead Generation
    • Manage LinkedIn Company Page
    •  Email Marketing using MailChimp
    • Create and send automated emails using MailChimp
    •  Manage Email campaigns
  • CRM implementation and management
    • Install, implement and manage CRM (LACRM)

LinkedIn Consultant

Industry:

Manufacturing / Production

Employment Period:

September 2021 to September 2021 (0 Months)

Duties and Responsibilities:

  • Educate company Owner/CEO on How to Set up and Optimize LinkedIn Profile and Company page
  • Train them how to do LinkedIn Outreach effectively
  • Coach them on how to increase Company Page followers
  • Coach them on how to use LinkedIn Sales Navigator, and it's benefits to B2B Marketing

Sales and Digital Marketing Specialist

Industry:

Computer / Information Technology (Software)

Employment Period:

May 2021 to December 2021 (7 Months)

Duties and Responsibilities:

  • Social Media Management
    • Setup and Manage Social Media sites like LinkedIn Company Page, Facebook Page and Twitter
    • Promote Brand, Social Media Engagement and services
    • Research, create, and Post content on all platforms
    •  Create graphics, videos and presentations using Canva
    • Check Social media Analytics
  • LinkedIn Lead Generation
    • Lead Generation using Sales Navigator 
    • Connect and engage with prospected clients on LinkedIn (Freelancers Online Job Marketplace & B2B Marketing)
    • Update Marketing Dashboard
    • Increase Company Page followers organically
  • Email Marketing using Sendgrip
    • Generate email lists from LinkedIn followers
    •  Create email templates, set up and manage Email campaigns
  • Sales and Marketing
    • Research Marketing Strategies for a software development company
    • Search and send proposals for software and development projects

Payroll & Database Admin/Project Manager/ISO Auditor/Compenben

Industry:

Manufacturing / Production

Employment Period:

October 2007 to December 2017 (122 Months)

Duties and Responsibilities:

  • Payroll Admin
  • Processing and releasing of Compensation and Benefits
  • Database Admin 
  • ISO Auditor
  • Project Manager
    • Implement TImekeeping System using RFID and biometrics
    •  HRIS Project Manager
    • Automate processes in releasing Food Product and Rice Benefits

Digital Marketing Executive

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2023 to August 2023 (0 Months)

Duties and Responsibilities:

  • Establish and manage social media accounts for the brand.
  • Develop effective social media strategies to promote the business.
  • Create and share engaging and relevant content across platforms.
  • Monitor and analyze social media analytics to optimize performance.
  • Execute social media advertising campaigns.
  • Engage with relevant groups and connect with potential customers.
  • Keep track of competitor strategies and performance.
  • Produce high-quality written content for various platforms.
  • Proofread and edit content to ensure accuracy and clarity.
  • Format content appropriately for different platforms.
  • Develop content strategies aligned with business goals.
  • Conduct competitor research to stay up-to-date with industry trends.
  • Publish content on different platforms.
  • Utilize article spinning techniques for content variation.
  • Submit content for guest posting opportunities.
  • Develop and implement effective SEO strategies.
  • Conduct keyword research to identify relevant search terms.
  • Analyze competitor websites and strategies.
  • Perform site analysis and identify areas for improvement.
  • Optimize on-page elements to enhance website visibility.
  • Execute off-page optimization techniques to build backlinks.
  • Manage sitemap and webmaster submissions.
  • Register the business with directories and online business listings.
  • Utilize social bookmarking to increase website visibility.

Digital Marketing Specialist

Industry:

Manufacturing / Production

Employment Period:

January 2024 to May 2024 (4 Months)

Duties and Responsibilities:

  • Social Media Management
    • Manage and curate content for Facebook, Instagram, and LinkedIn to enhance our social media presence. Create engaging posts, run ad campaigns, and monitor user engagement to drive a positive ROI.
  • Competitive Analysis
    • Analyze competitors' social media accounts to identify trends, opportunities, and strategies that can be incorporated into our own social media efforts.
  • SEO Optimization
    • Improve website SEO by conducting keyword research, optimizing on-page content, and implementing SEO best practices to enhance our online visibility.
  • Google Analytics
    • Analyze and interpret data from Google Analytics to measure the impact of our digital marketing efforts and make data-driven decisions.
  • WordPress Support
    • Possess a basic knowledge of Web Development to assist with website updates and enhancements when necessary.
  • Adaptability
    • Be open to taking on additional tasks beyond the scope of this description to help enhance our digital marketing efforts.
  • Performance Reporting
    • Provide regular reports and insights on the effectiveness of digital marketing initiatives to the client.

Social Media Manager and SEO Assistant for ISO Consulting Company

Industry:

Consulting (Business & Management)

Employment Period:

February 2025 to October 2025 (8 Months)

Duties and Responsibilities:

Social Media Management Content Writing SEO Optimization Performance Analytics

Digital Marketing Associate and LinkedIn Manager

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

April 2024 to December 2025 (20 Months)

Duties and Responsibilities:

LinkedIn Management Funnel Building Content Writing

LinkedIn Manager for a Merger & Acquisition Company

Industry:

Consulting (Business & Management)

Employment Period:

May 2025 to February 2026 (9 Months)

Duties and Responsibilities:

LinkedIn Profile Management Content Writing Performance Analytics

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

April 11, 2007

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Social Media ManagementDigital MarketingContent ManagementLinkedIn Marketing

INTERMEDIATE ★★

    SEO, Email Marketing, WordPressKeyword ResearchSEO AuditMailChimpHubspot CRM

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 7.86, Upload: 26.18
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo Legion 5
  • Processor: 13th Gen Intel(R) Core(TM) i7-13650HX
  • Operating System: Windows 11

All-inclusive Rate: USD $7.67/hr

Diezl

Candidate ID: 443180

Customer Support Outbound Sales Specialists Inbound Sales Representatives

ADVANCED

    Outbound Sales, Outbound Calling, Inbound Sales, Chat Support...

INTERMEDIATE

    Customer Service...

Median Rate

$7.67

$8.18

if $1 = PHP52

$9.51

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.67 per hour or $USD 1329.77 per month

Remote Staff Recruiter Comments

  • Diezl has been working for 7 years in the BPO industry.
  • Her expertise is Inbound Calls, Outbound Sales, Email Support, Chat Support, Email Support, and Customer Service.
  • She handled telco and retail account.
  • She worked with clients that cater to US and UK. 
  • She can start immediately. Open to work full-time. 

Employment History

Customer Service Representative Outbound/Inbound Sales

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2015 to June 2022 (86 Months)

Duties and Responsibilities:

  • Task to do outbound calls and inbound calls to sell sim and mobile plans in UK account by providing better options with them and selling the benefit of the products.
  • Take order over the phone and provide excellent customer service if they have complaints in regards with the product.
  • One of the support during peak with all their queries to deliver a professional and best customer service in a timely manner.
  • Task to provide overview of the current product and offer to know the opportunities that it has for better competition in the market.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel & Restaurant Mangement

Graduation Date:

April 1, 2007

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Outbound Sales, Outbound Calling, Inbound Sales, Chat Support, Email Support, Email Handling,

INTERMEDIATE ★★

    Customer Service

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 32.33, Upload: 45.62
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customized
  • Processor: Inter Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.65/hr

Lorely

Candidate ID: 442981

Accounting & Bookkeeping Invoice Processing Specialists Bookkeepers

ADVANCED

    Microsoft Office, Google Docs, Email Handling, Customer Handling...

INTERMEDIATE

    SAP, Bank Reconciliation...

Median Rate

$8.65

$9.29

if $1 = PHP52

$10.96

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.16 per hour or $USD 707.42 per month

Remote Staff Recruiter Comments

Lorely is a graduate of Bachelor of Science in Business Administration Major in Financial Management. She has a wide range of expertise in administrative tasks including:
  • Billing and Collections
  • Bank Reconciliation
  • Invoice processing
  • Journal entries
  • Inventory
  • Account Receivables and Account Payables
  • Email management 
  • Data entry
She is proficient in using different tools and software:
  • ERP
  • Peachtree
  • Quickbooks
  • Xero
  • Google Workspace
  • Microsoft Office
She is available to start immediately

Predictive Index Profile - Artisan
https://www.predictiveindex.com/reference-profile/artisan/

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and coworkers. Doesn’t easily change.
Behavioral Summary

Lorely is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

Employment History

Branch Coordinator

Industry:

General & Wholesale Trading

Employment Period:

June 2016 to September 2018 (26 Months)

Duties and Responsibilities:

  • Preparation of the Daily Sales and Collection Report for the day.
  • Handling of cash and/or checks received
  • Preparation of Sales Subsidiary Journal and Collection Journal
  • Tagging of service calls received and coordinating with service engineers
  • Preparation of TCP Billings
  • Inventory Control and Management

Billing and Collection Officer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2019 to January 2021 (23 Months)

Duties and Responsibilities:

  • Billing and sending invoices to client
  • Coordinating with Globe and Smart
  • Handling client queries / Resolving disputes
  • Informing and reminding clients about their outstanding balances
  • Posting of payments to QuickBooks 
  • Managing online store

Buyer I

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2021 to April 2022 (14 Months)

Duties and Responsibilities:

  • Backlog Buyer
  • Order Management
  • Coordinating with Inside Sales and Vendors

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Microsoft Office, Google Docs, Email Handling, Customer Handling, Bookkeeping, Xero Accounting, QuickBooks, Accounts Receivable Management, Accounts Payable Management, Billing, Collections,

INTERMEDIATE ★★

    SAPBank Reconciliation

Work at Home Capabilities:

  • Internet Bandwidth: 15 Mbps
  • Working Environment: Shared Room
  • Speed Test Result: Download: 2.70, Upload: 8.00
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Inter Core i3 10th Gen
  • Operating System: Windows 10

All-inclusive Rate: USD $8.65/hr

Ma.

Candidate ID: 442951

Customer Support Phone Support Agents Email Support Agents Chat Support Agents

ADVANCED

    Data Collection, Research, Technical Support, Email Lead Generation...

INTERMEDIATE

    Team Management, Call Management...

Median Rate

$8.65

$9.29

if $1 = PHP52

$10.96

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
US Pacific Standard Time Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.24 per hour or $USD 801.01 per month

Full Time: $USD 8.65 per hour or $USD 1499.92 per month

Remote Staff Recruiter Comments

  • Tina has been working since 2016 and has handled roles such as real estate virtual assistant, Technical support representative and Customer support specialist within BPO and real estate industries.
  • She honed her skills in:
    • Customer support
    • Email and chat support
    • Technical support
    • Data entry
    • Calendar management
    • Inbound calls 
    • Data entry 
    • Team management
  • She has worked with a US client
  • well versed with the following software tools:
    • Salesforce
    • Intercom
    • Callaction.com
    • Google suite
    • Trello
    •  Intercom
    • Salesforce
    • follow up boss
    • Canva
    • Animoto
    • Zillow  
  • She can start immediately for Full time position.
Predictive Index Behavioral Profile - Guardian

Strongest Behavior
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ma. Cristina will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


 

Employment History

CUSTOMER SUPPORT SPECIALIST

Industry:

Property / Real Estate

Employment Period:

March 2021 to January 2023 (22 Months)

Duties and Responsibilities:

  • Assist in managing the company's clients, including technical issue, billing inquiry, and sales enforcement.
  • Build systems to triage naming requests and manage creative workflow
  • Manage documentation and emails
  • Serve as Team Manager working directly for the CEO, handled team support for training and coaching.

TECHNICAL SUPPORT REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to January 2021 (24 Months)

Duties and Responsibilities:

  • Basic support specialist on basic troubleshooting of computers.
  • Responsible to talk incoming calls, sending out emails and doing outbound conversations for customer reachout.

REAL ESTATE VIRTUAL ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2016 to January 2018 (24 Months)

Duties and Responsibilities:

  • Manage database for lead generation.
  • Consolidate appointments and tasks.
  • Dedicatedly pitch new ideas to solve business challenges

EXECUTIVE ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2023 to May 2023 (2 Months)

Duties and Responsibilities:

  • Assist clients with dedicated tasks.
  • Tasks: Calendar scheduling, Data entry, Booking,
  • Managing Meetings and Appointments, Email & Chat
  • Management etc.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Data Collection, Research, Technical Support, Email Lead Generation,

INTERMEDIATE ★★

    Team ManagementCall Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: MacBook Air
  • Processor: M1 2020
  • Operating System: MacOS X

All-inclusive Rate: USD $8.16/hr

Marcel

Candidate ID: 442930

Administrative Email Support Agents Chat Support Agents

ADVANCED

    Customer Handling, Sales, Upselling, Chat Support...

INTERMEDIATE

    Inbound Sales...

Median Rate

$8.16

$8.74

if $1 = PHP52

$10.24

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.16 per hour or $USD 707.42 per month

Full Time: $USD 8.16 per hour or $USD 1414.85 per month

Remote Staff Recruiter Comments

  • Marcel has been working for 10 years mostly in BPO industries
  • His skills includes the following:
    • Customer Service
    • Inbound & Outbound Sales
    • Email & Chat Support
    • Doing upselling
    • Data Entry
    • Workforce Analysis
  • Proficient in using these tools/technologies:
    • MS Excel (Proficient in Pivot, sumif, countif; exposed in Vlookup and Xlookup)
    • Slack
    • Zendesk
    • livechat
  • He's eyeing towards handling non voice accounts and is available to start immediately

Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors

  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Marcel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Marcel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she will expect that the process be followed consistently.

Employment History

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2011 to May 2016 (56 Months)

Duties and Responsibilities:

  • Working as an inbound salesperson.
  • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
  • We can also help customers with their billing issues.

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2016 to February 2017 (9 Months)

Duties and Responsibilities:

  • Working as an inbound salesperson.
  • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
  • We can also help customers with their billing issues.

CHAT SUPPORT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to March 2019 (19 Months)

Duties and Responsibilities:

  • The company is helping small businesses to assist their customers through chats.
  • We are answering inquiries for prospect customers. 

OUTBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2010 to August 2011 (13 Months)

Duties and Responsibilities:

  • Doing outbound call for different online pharmacy.
  • We are calling the patients to remind them about the refill of their medications.
  • Placing orders for any confirmed transactions.

WORKFORCE ANALYST / DATA ENCODER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to February 2020 (30 Months)

Duties and Responsibilities:

WORKFORCE ANALYST || March 2019 – February 2020
  • Creating the team schedule to be plotted in “WHEN I WORK”.
  • Handling agents break schedule as well as sending the SLA to the client on a daily basis. 
DATA ENCODER || August 2017 – March 2019
  • The business assists hotels in handling their reservations.
  • We are manually entering reservations into the booking system that we got via email.
  • We also double-checked automatic bookings for accuracy before delivering them to the hotel the day before the guest's arrival.

TEAM MANAGER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2020 to March 2022 (24 Months)

Duties and Responsibilities:

  • Using the internet to provide consumers with streaming services.
  • We are primarily concerned with aiding customers with billing and technical concerns.

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

January 1, 2008

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Customer Handling, Sales, Upselling, Chat Support,

INTERMEDIATE ★★

    Inbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16771345605
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: GIGABYTE
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $9.64/hr

Clarrence

Candidate ID: 442770

Administrative Back-Office Administrators Personal Assistant

ADVANCED

    Communication Skills, Time Management, Social Media Management, Customer Service...

INTERMEDIATE

    Bookkeeping, Data Entry, Data Encoding, Typing...

Median Rate

$9.64

$10.40

if $1 = PHP52

$12.40

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.64 per hour or $USD 835.04 per month

Full Time: $USD 9.64 per hour or $USD 1670.08 per month

Remote Staff Recruiter Comments

  • Clarrence has been working as an assistant/executive secretary for more than 5 years. With her exposure to administrative tasks, she has developed her organizational and coordination skills. She has been competent in supporting the following:
    • Data Entry
    • Document processing
    • Contract and agreement preparation
    • Calendar management
    • Email management
    • Appointment Setting
    • Customer service
    • Lead Generation
    • Cold Calling
    • Basic bookkeeping and record maintenance
    • Market research
    • Social media marketing
  • She is proficient with the following tools:
    • MS Office (Word, Excel, Outlook, OneDrive)
    • Hubstaff
    • Xero
    • Time Doctor
    • Calendly for calendar and scheduling
    • ASANA for project management
  • She can start immediately for any full-time or part-time position.
Predictive Index Behavioral Profile - Collaborator

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary
Clarrence Dean is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

Employment History

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2022 to February 2023 (3 Months)

Duties and Responsibilities:

  • Manage all basic and detailed operational needs.
  • Overseeing the Company’s social media presence and maintaining the corporate website with the external vendor.
  • Management and maintenance of documentation added to the in-house CRM.
  • High-level diary management and scheduling for both directors to ensure integrated and consistent meetings.
  • Maintaining business systems for recording, storing, and querying information.
  • High-volume data entry and document processing.
  • Management of mailouts and other correspondence.
  • Monitoring and updating Company Systems, Policies, and Procedures.
  • Diary/calendar management - Coordinating meeting activities including invitations, and agendas.
  • Preparation of monthly invoicing and distribution to clients (TBC)
  • Preparation of Operational Budgets and quarterly budget re-forecasts.
  • Liaise with clients, referral partners, and banking institution representatives.
  • Liaise with clients, real estate agents, referral partners, and vendors.
  • Assist with proposals and application submissions.

Bank Officer

Industry:

Banking / Financial Services

Employment Period:

June 2012 to September 2012 (3 Months)

Duties and Responsibilities:

  • Handling and Managing Cash Division, New Accounts, Clerical Works, Data Encoding, Check Cheques.
  • Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations
  • Preparing and maintaining important financial reports
  • Preparing tax returns and ensuring that taxes are paid properly and on time
  • Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently
  • Offering guidance on cost reduction, revenue enhancement, and profit maximization and Conducting forecasting and risk analysis assessments

Housekeeper & Front Desk Clerk

Industry:

Hotel / Hospitality

Employment Period:

January 2016 to March 2016 (1 Months)

Duties and Responsibilities:

  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience
  • Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices
  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Oversee the office budget.

Front Office Assistant

Industry:

Hotel / Hospitality

Employment Period:

May 2016 to June 2016 (1 Months)

Duties and Responsibilities:

  • Reporting to management and performing administrative duties.
  • Answering telephone calls, as well as screening and forwarding calls.
  • Scheduling and confirming appointments, meetings, and events.
  • Welcoming and assisting visitors in a friendly and professional manner.
  • Handling basic inquiries and sorting mail.
  • Copying, scanning, and filing documents.
  • Monitoring office supplies and ordering replacements.
  • Keeping the reception area tidy and observing professional etiquette.
  • Performing other administrative tasks, if required.

Executive Secretary

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2016 to December 2018 (30 Months)

Duties and Responsibilities:

  • Maintaining executive's agenda and assist in planning appointments, board meetings, conferences
  • Attending meetings and keep minutes
  • Receiving and screening phone calls and redirecting them when appropriate
  • Receive and screen phone calls and redirect them when appropriate
  • Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
  • Make travel arrangements for executives
  • Handle confidential documents ensuring they remain secure
  • Prepare invoices or financial statements and provide assistance in bookkeeping
  • Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective order
  • Maintain electronic and paper records ensuring information is organized and easily accessible
  • Conduct research and prepare presentations or reports as assigned

Executive Secretary

Industry:

Insurance

Employment Period:

May 2019 to January 2020 (8 Months)

Duties and Responsibilities:

  • Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.
  • Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
  • Arranges travel and accommodations for executives.
  • Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
  • Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
  • Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
  • Performs additional duties as assigned by executives.
  • Performs other related duties as assigned.

Branch Secretary

Industry:

Banking / Financial Services

Employment Period:

February 2020 to May 2021 (14 Months)

Duties and Responsibilities:

  • Co-ordinate, file and maintain branch documents and records, including details of the executive committee and other key contacts.
  • Ensure any relevant correspondence from head office received by other executive committee members is brought to the committee's attention at meetings.
  • Working with the Chair, and in a timely manner, prepare and communicate agendas and meeting notes/minutes for committee and statutory branch meetings, e.g. AGMs, to relevant members and attending IOSH staff/Relationship Managers.
  • Correctly follow the process for AGM nomination forms and meeting agenda.
  • Arrange meetings and notify committee members and their Relationship Manager with the details.
  • To attend meetings of the executive committee, take minutes of the meeting, and to record the minutes in a suitable format.
  • To provide a copy of the executive committee meeting minutes to staff at head office.

Real Estate Agent - Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

April 2020 to March 2021 (11 Months)

Duties and Responsibilities:

Generate client leads to buy, sell, and rent a property. Counsel clients on market conditions, prices, and mortgages Develop a competitive market price by comparing properties

Executive Assistant

Industry:

Healthcare / Medical

Employment Period:

March 2023 to June 2023 (2 Months)

Duties and Responsibilities:

  • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf 
  • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary

Client Relations Manager

Industry:

Property / Real Estate

Employment Period:

April 2021 to September 2022 (17 Months)

Duties and Responsibilities:

  • Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients
  • Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities

Cold Caller/Lead Generation Specialist

Industry:

Others

Employment Period:

July 2023 to November 2024 (15 Months)

Duties and Responsibilities:

  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc., and present their benefits
  • Ask pertinent questions to understand the customer’s requirements

Inventory Specialist

Industry:

Sports

Employment Period:

November 2024 to January 2025 (2 Months)

Duties and Responsibilities:

Maintaining and updating records Counting materials, equipment, merchandise or supplies in stock Reporting discrepancies between physical counts and computer records Receive and inventory stock

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

May 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

Financial Management

Graduation Date:

May 1, 2013

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Communication Skills, Time Management, Social Media Management, Customer Service, Customer Service Management, Data Entry, Virtual Assistant Skills, Secretarial Skills, Call Handling, Calendar Management, Skiptrace, Appointment Setting, Cold Calling, Lead Generation, Inbound Lead Generation, Email Lead Generation, Real Estate Brokerage, Real Estate, Personal Assistance, Executive Assistance, Phone Support, Email Marketing, Booking Assistance,

INTERMEDIATE ★★

    Bookkeeping, Data Entry, Data EncodingTypingSocial Media ManagementProject ManagementDirectory Assistance

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15265577389
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $7.03/hr

Mary

Candidate ID: 442665

Administrative Back-Office Administrators

ADVANCED

    Office 365, SAP, Autodesk Revit, People Skills...

INTERMEDIATE

    , Legal, Administrative Support, Administration...

Median Rate

$7.03

$7.46

if $1 = PHP52

$8.58

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.03 per hour or $USD 609.58 per month

Full Time: $USD 7.03 per hour or $USD 1219.17 per month

Remote Staff Recruiter Comments

  • Mary has been working for 15 years as a Sales Coordinator, Admin Assistant, and Human Resource Specialist. She began her Remote job as a Business Administrator Officer that caters to a client based in Hawaii. She is knowledgeable in performing the following tasks:
    • Admin Support
    • Managed office operations
    • Inventory
    • Invoices and Financial Reports
    • Sales
    • Email Handling
    • Setting Appointments
    • Monitoring admin employees' work attendance and performance evaluations
  • She is adept in using tools and applications like:
    • Microsoft Office 365
    • SAP
    • BlueBream
    • Google App
    • Autodesk
    • Zoho One
    • Outlook
    • SAP Software
    • Telum
    • Hubspot
    • Events Air
    • Workday
  • She can start immediately.
Predictive Index Profile - Specialist

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Behavioral Summary

Mary Rose is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mary Rose, who takes responsibilities very seriously.

With experience and/or training, Mary Rose will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mary Rose is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

BUSINESS ADMINISTRATOR OFFICER

Industry:

Construction / Building / Engineering

Employment Period:

April 2019 to February 2022 (33 Months)

Duties and Responsibilities:

  • Planned, coordinated and controlled daily operations of Estimating, Department.
  • Managed office operations, scheduling, and inventory of PO for vendors.
  • Fostered client and vendor relationship building through consistent and effective communication.
  • Maintained work safety and followed established operating procedures and practices.
  • Defined and understood team member responsibilities to enhance group efficiency and performance.
  • Documented business requirements, functional specifications, and training procedures.
  • Handles employees’ relations and governmental benefits per employee.
  • Process governmental permits and process BIR forms for the company.
  • Bid Log tracker for the company's follow up for the company owners abroad and vendors.

MALL SECRETARY / TENANT RELATION ASSISTANT

Industry:

Arts / Design / Fashion

Employment Period:

May 2015 to April 2019 (46 Months)

Duties and Responsibilities:

  • Responsible for checking of email for every day, setting of appointments to tenants for ocular visits.
  • Responsible in making the calendar of schedule of the employees in the operations team.
  • Responsible in monitoring the Internal. Order. and liquidation for operation teams to accounting department.
  • Responsible in collation of financial reports and taking deadlines a head of time for submission of reports.
  • Monitoring admin employees work attendance and performance evaluations.
  • Responsible in budget preparation for mall operations conducted by the Assistant Mall Manager / Mall Manager. 

DATA SUPPORT SPECIALIST

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2014 to December 2014 (9 Months)

Duties and Responsibilities:

  • Responsible in checking of the 201 files that is being endorsed by the auditors and act as the control point in the process.
  •  Responsible in monitoring the trackers for the hired  employees.
  •  Responsible in printing the contracts which includes the agreements, salary, and benefits that each employee will be getting.
  • Responsible in keeping and monitoring the 201 files that is being pull out by the recruiters and managers.
  • Input data in people soft for all active hires after onboarding.
  • Onboarding of successful candidates and collation of requirements.
  • Sourcing of candidates for accounts. 

SALES COORDINATOR

Industry:

Property / Real Estate

Employment Period:

April 2009 to March 2014 (58 Months)

Duties and Responsibilities:

  • Assists in the documentation process related to the sale of our existing projects.
  • Calls the site offices / showrooms if there’s any update in sales.
  • Accepts all documents (Purchase Agreement, Requirements of the clients), payments received from sites / showroom. Ensures completeness of information in documents received before routing it to the concerned departments (accounting, legal, treasury, executive etc.).
  • Responsible in transmitting any documents for client’s copy such as Approved Purchase Agreement, Contracts etc.
  • Responsible in any concerns / inquiry of other departments about the status of each account / unit sold per project.
  • Responsible in any inquiry of salespeople from site / showroom concerning their booked account like status of the Official Receipts of their clients, about holding of checks for deposit, etc.
  • Make a proper and organize filing of the requirements submitted by the clients and see to it that all the requirements are complied with.

HRM PROFESSOR

Industry:

Education

Employment Period:

June 2008 to April 2009 (10 Months)

Duties and Responsibilities:

  • Acquired knowledge and skills on Teaching hotel and restaurant operations.

FRONT OFFICE AGENT

Industry:

Hotel / Hospitality

Employment Period:

March 2008 to June 2008 (3 Months)

Duties and Responsibilities:

  • Worked as a front office agent of the hotel.
  • Acquired knowledge and skills on checking in and out of the guest.

PRACTICUM TRAINEE

Industry:

Hotel / Hospitality

Employment Period:

May 2007 to June 2007 (1 Months)

Duties and Responsibilities:

  • Worked at the Banquet Sales, and Corporate Office
  • Kitchen operations. Acquired Knowledge and skills on various
  • Operations and procedure on both Office and Kitchen Procedures by assisting in filling files and preparation in the kitchen operations. 

PRACTICUM TRAINEE

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

April 2007 to May 2007 (1 Months)

Duties and Responsibilities:

  • Worked at the Kitchen Sections of the Restaurant and Front of the House.
  • Acquired Knowledge and skills on service and operation of Food and Drinks by assisting the daily operation of the restaurant.

Media Admin Support (VA)

Industry:

Entertainment / Media

Employment Period:

August 2022 to February 2023 (6 Months)

Duties and Responsibilities:

  • Maintain and update media distribution lists Set up and participate in internal and external.
  • meetings: take the minutes of the meeting and follow through on timelines and deliverables.
  • Oversee client communications and manage the respective resources in a client “library.”
  • Participate in client and account team interaction, assist in creating client meeting and call reports, activity reports, status documents, and result reports
  • Monitor, track, and clip all editorial and social media coverage of clients and competitors.
  • Quality Control all the documents generated for spelling and formatting to ensure logos are perfectly placed, aligned accordingly – briefing documents, WIP documents, concept paper, minutes of meeting, content articles, clippings report, etc.
  • Manage the calendar and schedule (internal and external appointments) for the team
  • Administrative support to Account Manager on corporate documentation including trackers, presentations, reports, and others.
  • Manage and safe-keep all company-related documents and account assets in a systematic order.
  • Managing the timeline for reports and documentations – WIP documents, Minutes of
  • Meeting, Coverage Report, Briefing Document, Debrief report, etc.
  • Prepare and compile the regular client reports.(weekly, monthly, quarterly) and quarterly business updates

Admin Support (Seasonal) – (VA)

Industry:

Others

Employment Period:

February 2023 to August 2023 (6 Months)

Duties and Responsibilities:

  • Drafting responses for emails
  • Assisting with unsubscribe/scrubbing email addresses; and responding to easy membership emails
  • Downloading current attendee list for each conference. for the week to use as the excluded contact list in any marketing sends.
  • Populating program in clear format into consolidated spreadsheet
  • Creating agenda of program in EA
  • Drafting agendas for all committee meetings for all conferences
  • Creating session chair kits
  • Creating templates for new committee invitations for each conference
  • Managing/cleaning HubSpot databases

Back Office Administrator

Industry:

Employment Period:

February 2024 to March 2024 (1 Months)

Duties and Responsibilities:

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel Restaurant Management

Graduation Date:

March 18, 2008

Located In:

Philippines

License and Certification: :

Dean's Lister

Skills

ADVANCED ★★★

    Office 365, SAP, Autodesk Revit, People Skills, Adobe Acrobat, BlueBream, Business Analysis, Data Consolidation,

INTERMEDIATE ★★

    LegalAdministrative SupportAdministrationSecretarial Skills

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download 4.63 Upload5.21
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.67/hr

Reslyn

Candidate ID: 442231

Virtual Assistant Back-Office Administrators Personal Assistant

ADVANCED

    Appointment Setting, Administrative Support, Social Media Management, Email management...

INTERMEDIATE

    SEO, Keyword Analysis, Backlinking, Website Builder...

Median Rate

$7.67

$8.18

if $1 = PHP52

$9.51

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.67 per hour or $USD 664.88 per month

Full Time: $USD 7.67 per hour or $USD 1329.77 per month

Remote Staff Recruiter Comments

  • Gen has been working remotely since 2015 as an Executive Virtual Assistant within real estate companies in the US 
    • Marketing Analysis
    • WordPress Management 
    • Payment Processing
    • Taking Minutes of the Meeting 
    • Phone and Chat Support 
    • Calendar and Email Management
    • Appointment Setting
    • Lead Generation
    • Skip Tracing
    • Reporting
    • Data Management
    • Property Management
    • Social Media Marketing
    • SEO
  • She has good communication skills.
  • She is proficient with
    • Microsoft Office
    • WordPress
    • AppFolio
    • Dotloo
    • Mojo
    • Monday.com
    • Canva.
  • She can start immediately for a part-time position and need two weeks' notice for a full-time position.

Predictive Index Behavioral Profile-  Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Reslyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Reslyn, who takes responsibilities very seriously.

Employment History

Executive Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

October 2015 to April 2018 (29 Months)

Duties and Responsibilities:

  • Handled incoming calls and scheduled appointments while managing client communications via email marketing campaigns.
  • Developed and executed monthly email marketing campaigns, including newsletters, to engage and inform clients.
  • Managed SEO strategies and designed custom websites to enhance online presence and search engine rankings.
  • Screened and scheduled interviews with potential candidates through phone and email, ensuring efficient communication and coordination.
  • Provided email correspondence and calendar management for clientele, senior leadership, and executive-level clients, ensuring smooth scheduling and prioritization.
  • Coordinated appointment setting, took detailed meeting minutes, updated notes and files, and transcribed voicemail messages for streamlined workflow.

Project Management

Industry:

Property / Real Estate

Employment Period:

October 2014 to May 2015 (7 Months)

Duties and Responsibilities:

  • Validated and entered property information into an online database from various property documents.
  • Proficiently used AppFolio and Dotloop for property management, including document handling and transaction processing.
  • Updated and maintained accurate property data using Google Sheets for real-time tracking and reporting.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

January 2019 to June 2019 (4 Months)

Duties and Responsibilities:

  • Acted as Transaction Coordinator, managing the administrative process of real estate transactions from start to finish.
  • Designed postcards, flyers, posters, business cards, and feature sheets using Canva to support marketing efforts.
  • Handled social media management, including creating and scheduling posts to promote listings and engage with potential clients.
  • Managed property listings, ensuring accurate updates and maintenance across platforms.
  • Created and processed Fintrac of Records, Trade of Records, Data Forms, and MLS Listings to comply with regulatory requirements and ensure smooth transactions.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

July 2017 to March 2020 (32 Months)

Duties and Responsibilities:

  • Managed CRM system using Salesforce for tracking and organizing client data.
  • Handled calendar management, ensuring timely scheduling of appointments and meetings.
  • Designed marketing materials using Canva for new listings, open houses, and sold properties.
  • Generated and recorded new leads in EDGE CRM, maintaining accurate and up-to-date information.
  • Managed social media ads on platforms like Facebook and Craigslist to promote listings and generate leads.
  • Updated and uploaded new property listings on MLS, ensuring accurate and timely information.
  • Created and set up new client profiles on the Touch Up Program for personalized communication.
  • Prepared comprehensive marketing presentation folders for buyers and sellers, showcasing property details and offers.

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2018 to November 2022 (48 Months)

Duties and Responsibilities:

  • Managed general administrative tasks, including MLS listings and lead generation to support business growth.
  • Performed skip tracing and imported new leads into CRM systems such as Keap Infusionsoft and Salesforce.
  • Handled CRM management, including adding, modifying, and nurturing leads to optimize client outreach and engagement.
  • Conducted cold calling and set appointments to generate new business opportunities.
  • Created comp reports and prepared partial CMA (Comparative Market Analysis) reports to assist in property valuations.
  • Prepared key process documents such as PSA (Purchase and Sale Agreement) and MOA (Memorandum of Agreement) for transaction completion.

Virtual Assistant

Industry:

Entertainment / Media

Employment Period:

June 2023 to March 2024 (9 Months)

Duties and Responsibilities:

  • Musician Outreach: Search social media forums to identify potential musicians to add to the database.
  • Communication: Engage with musicians to assess their interest in joining the database.
  • Data Entry: Accurately input musician information into the main database.
  • Reporting: Provide periodic updates on database progress and changes.
  • Administrative Support: Perform additional administrative tasks as needed.

Executive Assistant

Industry:

Property / Real Estate

Employment Period:

April 2023 to August 2024 (16 Months)

Duties and Responsibilities:

  • Email Marketing: Develop and manage targeted email marketing campaigns to enhance client engagement.
  • Content Creation: Create and design compelling content using tools like Canva to support marketing efforts.
  • Lead Generation: Strategically generate leads and conduct market research to expand client base.
  • Administrative Support: Provide administrative support, including calendar management, email correspondence, and phone handling.
  • CRM Management: Oversee and maintain CRM systems to ensure efficient client and data management.
  • Contract Drafting: Draft, review, and format real estate contracts with accuracy and attention to detail.
  • Property Management: Manage property acquisitions and dispositions, ensuring precise and efficient processes.

Chat Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2014 to June 2012 (29 Months)

Duties and Responsibilities:

  • Provide real-time customer service and support via chat for AT&T products and services.
  • Assist customers with inquiries regarding billing, account management, and service issues.
  • Troubleshoot and resolve technical problems related to AT&T products, such as mobile phones, internet, and television services.
  • Upsell additional services and upgrades based on customer needs and account history.
  • Ensure high customer satisfaction by providing timely and accurate information.
  • Maintain detailed records of customer interactions in the system.
  • Follow standard operating procedures to handle escalations and complex issues.
  • Collaborate with team members to meet service-level agreements and performance targets.
  • Stay up-to-date with AT&T products, services, and policies to provide accurate and helpful support.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2010 to June 2012 (28 Months)

Duties and Responsibilities:

  • Handle inbound calls from AT&T customers regarding billing, account inquiries, and service issues.
  • Assist customers in troubleshooting technical problems with AT&T services such as mobile, internet, and TV.
  • Process service requests, including account updates, plan changes, and cancellations.
  • Provide product and service information, as well as recommendations based on customer needs.
  • Resolve customer complaints and escalate issues when necessary to ensure customer satisfaction.
  • Conduct account verification and security checks for transactions and sensitive information.
  • Upsell AT&T products and services to meet customer needs and achieve sales targets.
  • Document customer interactions and transactions in the system for accurate record-keeping.
  • Follow company policies and procedures to meet performance and quality standards.

ADMINISTRATIVE SUPPORT

Industry:

Mining

Employment Period:

August 2018 to November 2018 (3 Months)

Duties and Responsibilities:

• Process orders online, online payment and appointment Scheduling.
• Calendar Management
• Social Media Manager (Online Interactions; Instragram & Facebook)

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Human Resource Management

Graduation Date:

May 31, 2018

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Appointment Setting, Administrative Support, Social Media Management, Email management, Market Research, Lead Generation, Call Handling, Customer Service Management, Chat Support, Amazon Product Research, Adobe Acrobat,

INTERMEDIATE ★★

    SEO, Keyword Analysis, BacklinkingWebsite BuilderRecruitingWordPressFacebook Ads

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 27.96, Upload: 42.64
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: NVision
  • Processor: AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $8.65/hr

Rochel

Candidate ID: 442006

Accounting & Bookkeeping Xero Accountants QuickBooks Accountants Bookkeepers

ADVANCED

    Administrative Skills, Financial Accounting, Data Entry, Invoicing...

INTERMEDIATE

    QuickBooks, Xero, AppFolio, SAP Accounting...

Median Rate

$8.65

$9.29

if $1 = PHP52

$10.96

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.65 per hour or $USD 749.96 per month

Full Time: $USD 8.65 per hour or $USD 1499.92 per month

Remote Staff Recruiter Comments

  • Roch is a Commerce graduate and has been working for 16 years now. In 2016, she transitioned to remote work where she provided her services to US, AU, and UK-based clients in real estate, fitness, and finance industries, respectively. Her most recent job was as an on-call Transaction Coordinator for a US-based real estate company.
  • She is proficient in supporting the following:
    • Bookkeeping
    • Data entry
    • Accounts payable management
    • Accounts receivable management
    • Invoice processing
    • Property Listing
    • Database management
    • Bank reconciliation using Xero
  • Roch also had the opportunity to support customers and perform some admin tasks such as email management, research, data entry, social media management, and a little project management.
  • With her local employment, she did timekeeping and payroll, along with 201 file record-keeping.
  • She used software and applications such as Xero, QuickBooks Desktop, AppFolio, SAP, Oracle, Zeevou, Google Workspace (Drive, Spreadsheets), Asana, Microsoft Office Apps (Outlook, Excel, Word, PowerPoint), Slack, WhatsApp, Asana, Trello, and PT Minder.
  • She can start anytime.
  • She is amenable to working in any time zone for either part-time or full-time roles
Predictive Index Behavioral Profile - Artisan

Strongest Behaviors

  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Behavioral Summary

Rochel Arabelle is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Rochel Arabelle plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Finance and Accounting Specialist

Industry:

Others

Employment Period:

April 2006 to September 2019 (161 Months)

Duties and Responsibilities:

  • Admin tasks
  • Email Management task
  • Invoicing
  • Finance Reports
  • Cash allocation
  • AR and AP process
  • HR roles (recruitment / maintaining and updating 201 files )
  • Real Estate tasks

Real Estate Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

January 2016 to August 2016 (7 Months)

Duties and Responsibilities:

  • Process Invoices and Research
  • Email management / Update lead's files
  • Maintain and update lead's report
  • Create Marketing materials / Flyers
  • Email management
  • Checking property bookings and guests inquiries

Admin / Personal Assistant

Industry:

Grooming / Beauty / Fitness

Employment Period:

October 2016 to January 2018 (15 Months)

Duties and Responsibilities:

  • Manage and create Finance Report
  • Accounts Receivable process and reports
  • Accounts Payable process and reports
  • Create and process Invoices and Billings
  • Basic Auditing and Reconciliation
  • Email management (handled inquiries )
  • Social media management ( create and manage postings)
  • Monitor and update client's progress and profiling
  • Research and admin tasks
  • Engaged in business planning for business growth

CSR / Loan Virtual Assistant

Industry:

Banking / Financial Services

Employment Period:

September 2017 to August 2018 (11 Months)

Duties and Responsibilities:

  • Manage and analyze client's Bank Statement and Credit File reports
  • Email management
  • Client's verification and update/monitor client's details

Bookkeeper / Bill Entry

Industry:

Accounting / Audit / Tax

Employment Period:

November 2019 to February 2020 (2 Months)

Duties and Responsibilities:

  • Allocation and post of transaction bills
  • Process / verify / check Invoices and Bills
  • Maintain and update client's details

General Executive Assistant

Industry:

Property / Real Estate

Employment Period:

July 2019 to March 2021 (20 Months)

Duties and Responsibilities:

  • Manage and create Finance Report
  • Accounts Receivable process and reports
  • Accounts Payable process and reports
  • Create and process Invoices and Billings
  • Basic Auditing and Reconciliation
  • Email management (handled inquiries )
  • Social media management ( create and manage postings)
  • Manage Property listing
  • Research / Data Entry

Accounts Payable Assistant

Industry:

Manufacturing / Production

Employment Period:

April 2020 to October 2023 (42 Months)

Duties and Responsibilities:

  • Manage and monitor AR and AP on the Supplier’s Account
  • Accounts Payable process and reports
  • Accounts Receivable process and reports
  • Create, verify, and process Invoices and Billings
  • Check ETA for deliveries related to time frame
  • Monitor product deliveries related to any discrepancies
  • Email management (handled supplier's inquiries )
  • Chasing supplier's for payments and Invoices
  • Research, reports, and admin tasks

Transaction Coordinator | Admin VA

Industry:

Property / Real Estate

Employment Period:

September 2023 to October 2023 (1 Months)

Duties and Responsibilities:

  • Dealt with creation and contract offers
  • Manage, monitor, and update leads
  • Social media posting of available properties
  • Email Management for inquires

Education History

Field of Study:

Commerce

Major:

Business Management

Graduation Date:

January 1, 2006

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Administrative Skills, Financial Accounting, Data Entry, Invoicing, Customer Handling, Personal Assistance, Bookkeeping, Billing, Real Estate, Accounts Payable Management, Accounts Receivable Management,

INTERMEDIATE ★★

    QuickBooks, Xero, AppFolio, SAP AccountingCRMOracleAsanaTrello

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/13977832367
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: N/A
  • Processor: Intel Core i3
  • Operating System: Windows 10

All-inclusive Rate: USD $11.11/hr

Pamela

Candidate ID: 441857

Administrative Digital Marketers

ADVANCED

    Social Media Management...

INTERMEDIATE

    Digital Marketing, Graphic Design, Photo Editing, Social Media Marketing...

Median Rate

$11.11

$12.07

if $1 = PHP52

$14.56

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.65 per hour or $USD 749.96 per month

Full Time: $USD 11.11 per hour or $USD 1925.31 per month

Remote Staff Recruiter Comments

  • Pamela has been working for more than 6 years and has been in influencer marketing, social media management, and graphic design. She has a degree in Business Administration majoring in Marketing Management.
  • She has Certifications in:
    • Social Media Management
  • She handles video transcriptions, social media management, and graphic designing for Youtube thumbnails. She has expertise in Graphic design, she created marketing materials and managed product branding and sales. She also managed E-commerce platforms like sales and enhancing brand presence.
  • She used the following tech stack:
    • Chat GPT
    • Google Suites
    • Canva
    • ClickUp
    • Asana
    • Capcut
    • WordPress
    • Frame.io
  • She can start immediately and is open for full-time and part-time positions.
Predictive Index Behavioral Profile - Adapter
 
Strongest Behavior
  • Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
  • Teaches and shares; generally interested in working collaboratively with others to help out.
  • Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
Behavioral Summary

Pamela Mae is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.


 

Employment History

Marketing Specialist

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

March 2018 to August 2019 (17 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design for marketing and promotional materials.
  • Skilled in Microsoft Office 365 for efficient data and document management.
  • Experienced in vendor management to facilitate smooth operations and procurement processes

Content Producer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to November 2023 (14 Months)

Duties and Responsibilities:

  • Proficient in video editing, with a strong portfolio of engaging and visually appealing content.
  • Expertise in fixing video transcriptions, ensuring accuracy and accessibility.
  • Successful management of social media platforms, leading to a significant increase in engagement and brand visibility.
  • Creative graphic design skills, specializing in eye-catching YouTube thumbnails that drive clicks and views.

Marketing Assistant/Social Media Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Developed and executed successful social media strategies, resulting in a 40% increase in online engagement.
  • Proficient in content creation and community engagement, fostering brand loyalty and growth.

Founder & Content Creator

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2022 to November 2023 (15 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design, crafting visually captivating content.
  • Skilled in Social Media Management, driving online growth and engagement.
  • Expert in Partnership & Promotion Management, excelling in deals, collaborations, and giveaways for successful brand promotion

Marketing and Social Media Manager

Industry:

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Expert in Graphic Design, crafting visually captivating marketing materials.
  • Proficient in Social Media Management, driving online growth and engagement.
  • Strong background in Public Relations and Influencer Marketing, forging strategic partnerships and brand advocacy.
  • Effective coordination of high-impact events and product launches.
  • Exceptional Customer Service and Support, ensuring top-tier satisfaction.
  • Shopee platform expert, driving e-commerce sales and enhancing brand presence

Project Manager

Industry:

General & Wholesale Trading

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

  • Successfully led project teams and ensured on-time, within-budget delivery.
  • Client success management, fostering strong client relationships and satisfaction.

Project Manager

Industry:

Entertainment / Media

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

  • Successfully led project teams and ensured on-time, within-budget delivery.
  • Client success management, fostering strong client relationships and satisfaction.

Social Media Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to December 2021 (4 Months)

Duties and Responsibilities:

  • Social media management, overseeing platforms, engagement, and content strategy.
  • Copywriting, crafting compelling and effective social media content.
  • Content planning, developing content calendars and strategies for targeted outreach.

Digital Marketing Executive

Industry:

Computer / Information Technology (Software)

Employment Period:

March 2022 to April 2022 (1 Months)

Duties and Responsibilities:

  • Expertise, leveraging cutting-edge technologies for innovative digital marketing strategies.
  • Proficient in Facebook Ads, driving targeted ad campaigns and audience engagement.
  • Email Marketing, crafting and executing effective email marketing campaigns for lead generation and conversion

Freelance Marketing Specialist

Industry:

Healthcare / Medical

Employment Period:

July 2019 to August 2019 (1 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design for visually appealing marketing materials.
  • Expert in Marketing Campaign creation for effective client communication and business growth.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Marketing Management

Graduation Date:

March 30, 2019

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Social Media Management

INTERMEDIATE ★★

    Digital MarketingGraphic DesignPhoto EditingSocial Media Marketing

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customed
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $12.09/hr

Vince

Candidate ID: 441643

Web Development WordPress Developers

ADVANCED

    PHP, WordPress Development, Laravel, MySQL...

INTERMEDIATE

    SEO, Video Editing, Hardware Troubleshooting, Network Administration...

Median Rate

$12.09

$13.18

if $1 = PHP52

$16.00

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 12.09 per hour or $USD 1047.73 per month

Remote Staff Recruiter Comments

  • Vince has been a web developer for around 7 years working for local and offshore clients within NGO, IT & Construction industries.
  • He was able to cater clients based in Australia, Korea, and US 
  • He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
  • He has also experience working with eCommerce websites using themeco
  • Skilled in using these tools/technologies:
  • WordPress
  • WooCommerce
  • PHP
  • CodeIgniter
  • Laravel
  • MySQL
  • HTML, CSS, Javascript
  • Bootstrap
  • ACF (Advance Custom Fit)
  • Asana 
  • ClickUp
  • For website builders, he is adept at using Elementor and WP Bakery.
  • He can customize themes and plugins as well.
  • He has also done a staging website to perform testing and to ensure that the website will run smoothly when placed in the live environment 
  • He is a highly capable WordPress Developer with solid full-stack experience, including PHP, MySQL, SEO, and modern page builders.
  • He also communicates with clients in terms of gathering requirements and doing progress reports 
  • He has also worked asa  Project Manager, where he oversees the workload allocation 
  • He has strong SEO background including on-page SEO, technical SEO, Google Analytics/Search Console, Google Tag Manager.SEO performance tasks done in Practice Edge, Fox and Lee, and Arash Law.
  • Has basic experience in graphics design, social media management, and network administration
  • He is available to start immediately for part-time position

    Predictive Index Behavioral Profile - Controller

    Controller - The Predictive Index

    Strongest Behavior

    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

    Behavioral Summary

    Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

    • Vince has been a web developer for around 5 years working for local and offshore clients within NGO, IT & Construction industries.
    • He was able to cater clients based in Australia, Korea, and US 
    • He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
    • He has also experience working with eCommerce websites using themeco
    • Skilled in using these tools/technologies:
      • WordPress
      • WooCommerce
      • PHP
      • CodeIgniter
      • Laravel
      • MySQL
      • HTML, CSS, Javascript
      • Bootstrap
      • ACF (Advance Custom Fit)
      • Asana 
      • ClickUp
    • For website builders, he is adept in using Elementor and WP Bakery.
    • He can customize themes and plugins as well.
    • He has also do stagging website to perform testing and to ensure that the website will run smoothly when placed in the live environment 
    • He also do communicate with clients in terms of gathering requirements and doing progress report 
    • He has also worked as Project Manager, where he oversee the workload allocation 
    • Has background also with SEO, able to work on Google Analytics, eCommerce analytics, Google Search console and with use of Yoast SEO. He also has experience with on-page SEO, google tag manager, and backlinking 
    • Has basic experience in graphics design, social media management and network administration
    • He is available to start immediately for part-time
    Predictive Index Behavioral Profile - Controller
    Controller - The Predictive Index

    Strongest Behavior
    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
    Behavioral Summary

    Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

     

    Employment History

    Frontend WordPress Developer

    Industry:

    Retail / Merchandise

    Employment Period:

    May 2022 to March 2023 (9 Months)

    Duties and Responsibilities:

    • Develop Ecommerce Website from Scratch (Sage Theme)
    • Install Custom Plugins and ACF datas
    • Managed data analytics and google tag manager Troubleshoot, Develop and Redesign Websites

    Web Developer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    May 2022 to July 2022 (2 Months)

    Duties and Responsibilities:

    • Building SEO landing pages
    • Site speed optimization
    • Page template customizations
    • Technical issues identified in SEO Website Audits.
    • Fixing any technical website issues
    • Basic On-page SEO implementation
    • Using WordPress page builders to build SEO landing pages.
    • Using WordPress multi page generators and understanding shortcodes.
    • Google Tag Manager and Google Analytics expertise.
    • Be able to confidently track cross domain iFrame conversions using Tag Manager.

    Web Developer

    Industry:

    Healthcare / Medical

    Employment Period:

    September 2017 to June 2019 (21 Months)

    Duties and Responsibilities:

    • Develop and Enhance their Clients Websites
    • Handled Real Estate Website, Car Auto Supply and Baby Products Websites and many more.
    • Managed complex projects from start to finish
    • Collaborated with other designers \
    • Translated requirements into polished, high-level designs

    Project Manager

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    June 2017 to April 2022 (58 Months)

    Duties and Responsibilities:

    • Conduct day-to-day project coordination, planning, and implementation across our teams
    • Create functional and technical application software
    • Develop multiple website for all affiliated organizations
    Website Development:
    • Building Custom Website
    • Theme Development and Customization
    • Plugin Development and Customization
    • WordPress Errors fixing
    • Building Custom Template
    • Social media & Payment gateway Integration (PayPal, Stripe, etc)
    • Autoresponder Integration(MailChimp, Aweber, Sendgrid)
    • E-commerce/Woocommerce store
    • Fully Responsive Design
    • Developed mobile friendly sites

    SEO:
    • SEO Website Audit
    • Keyword Research
    • Creating Roadmap
    • Technical SEO
    • On-Page SEO
    • Off-Page SEO

    Full Stack Web Developer (Part-Time)

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    December 2022 to August 2024 (19 Months)

    Duties and Responsibilities:

    • Develop Ecommerce Website from Scratch (Themeco)
    • Collaborated with other designers
    • Manage Cloudways Hosting and Domain DNS

    Senior Web Developer

    Industry:

    Law / Legal

    Employment Period:

    August 2024 to December 2024 (3 Months)

    Duties and Responsibilities:

    • Coordinated daily project planning & execution.
    • Designed & implemented functional & technical solutions.
    • Developed and managed multiple WordPress sites.
    • Integrated on-page & technical SEO best practices (keyword research, metadata optimization, site speed improvements) to boost organic traffic.
    • Monitored performance using Google Analytics and Search Console.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Engineering

    Graduation Date:

    June 2, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      PHP, WordPress Development, Laravel, MySQL, Graphic Design, DNS Troubleshooting, WHMCS, Web Hosting,

    INTERMEDIATE ★★

      SEO, Video Editing, Hardware TroubleshootingNetwork AdministrationPythonSocial Media ManagementDigital Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: 100 Mbps and above
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: B550 Aorus Pro Motherboard
    • Processor: AMD Ryzen 5 3600x 6 Core
    • Operating System: Windows 10
    3132333435

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    #2. The Abdicator Who Disappears After Assigning

    Meanwhile, there’s another type of manager who is the opposite of the micromanager.

    While the micromanager constantly hovers over new hires, an abdicator disappears completely after delegating a task.

    Illustration:

    Gail is assigned to supervise Anna, a new offshore hire. To get her started, Gail sends an email on Friday at 5 PM with the instructions: “Here is the client data. Please build a 20-slide deck by Monday. You’re the expert, so I’ll leave the creatives to you.”

    Anna accepts the task willingly, but she has many questions about the client profile, as she was not given sufficient information. She tries to reach out to Gail, but receives no response over the weekend.

    On Monday, Anna is unable to complete the task, leaving Gail frustrated and blaming Anna.

    #3. The Assumer Who Thinks “It’s Obvious”

    Finally, there’s the assumer, a manager who expects everyone, including new hires, to “just get it” instantly.

    This type of manager often has a lot of experience and expertise – but unfairly expects the same level of understanding from everyone else.

    Illustration:

    Owen has been with the company for a decade and is assigned to monitor Alex, the new offshore hire. On the first day, Owen tells Alex to run the weekly report. While this instruction seems obvious to Owen, it actually involves:

    1. Pulling data from three different sources;
    2. Cross-referencing them in an Excel spreadsheet; and
    3. Sending a PDF copy immediately afterward.

    Without this specific knowledge, Alex complied with the instructions as best as he could. He did a standard report and handed it over to Owen who was baffled at the results and ends up berating Alex for not exercising his best judgment – when the latter wasn’t given enough context and background information to begin with.

    What Great Handoffs Actually Look Like

    The above examples show how easily managers can undermine new offshore hires, often without even realizing it.

    Now that we know what not to do, let’s take a look at what effective handoffs look like.

    • Shared Understanding, Not Just Assigned Tasks – Assigning tasks is not enough. It’s equally important to explain why a task is being assigned. When a new hire understands the overall business objective, they can make informed decisions and smart pivots when facing roadblocks, rather than waiting for instructions.
    • Clear, Documented Expectations and Samples – Create a checklist outlining what a completed task should look like, and include tangible benchmarks. For example, provide examples of finished tasks so the offshore hire can see exactly what “success” looks like and replicate it effectively.
    • First 30 Days of Feedback Built-In – A great handoff begins as early as the first week. Spend at least 10 minutes providing feedback to the offshore hire, helping them build confidence in their work. Be clear and encouraging, letting them know that questions are expected and they should never hesitate to ask. This proactive approach helps prevent small misunderstandings, especially in a remote setting.

    Fixing the Handoff: A Quick Audit for Leaders

    Since we’ve covered what goes wrong in a handoff and who’s responsible, let’s now focus on how to fix it by asking the right questions.

    Does Someone Own the Onboarding Process?

    If everyone is responsible for the new hire, no one truly is.

    Accountability cannot be shared across an entire department. The offshore hire should clearly know who to approach when an immediate issue arises.

    Are Deliverables or Outcomes Being Delegated?

    Delegation is at the heart of every successful project. When done right, it ensures accountability and helps maintain a high quality of work.

    More importantly, proper delegation ensures team members are not left hanging. When they finish tasks early, they know what to do next without having to ask.

    What Happens After the First 7 Days?

    Onboarding is a marathon. It doesn’t end after you hand over login details.

    After the first week, they should be in learning mode with the guidance of their immediate supervisor or mentor. They can observe how their managers work, while managers review their output without micromanaging.

    By Day 7, the hire should clearly know what they are expected to master by Day 30.

    How Remote Staff Ensures Handoff Success

    Handoff and onboarding may seem straightforward; however, they come with nuances that can be tedious and time-consuming.

    As a result, many business owners delegate these tasks to outsource providers and Employers of Record like Remote Staff.

    For 18 years and counting, Remote Staff has helped Western businesses with administrative support, including onboarding. When it comes to outsourcing, Remote Staff uses a pre-vetting process to ensure candidates are already skilled and experienced in their field.

    More importantly, they assign a dedicated account manager to ensure remote workers are properly trained and onboarded, both during the first 7 days and beyond the first 30 days.

    FAQs – Offshore Handoffs and Delegation Clarity

    Here are some frequently asked questions about failed offshore handoffs and effective delegation for offshore hires.

    #1. Why Do Offshore Hires “Fail” Even When They Look Good on Paper?

    Skilled offshore workers often don’t fail due to a lack of talent but because they lack context.

    When leaders assign tasks without proper SOPs or instructions, the hire is left to guess. And these guesses are often mistaken for poor performance rather than gaps in guidance.

    #2. Who Should Own the Onboarding Process?

    Onboarding is a shared responsibility, but it should primarily fall on the manager or direct supervisor. Define what success looks like, provide clear examples, and set 30-60-90 day milestones.

    If you lack the time or expertise to onboard effectively, you can rely on third parties like Remote Staff, who specialize in offshore onboarding and administration.

    #3. How Much Documentation Is Too Much?

    The right documentation focuses on speed, not quantity. It becomes counterproductive when reviewing SOPs slows a new hire instead of helping them work faster.

    In other words, if your hire spends their first week just reading manuals instead of doing tasks, you’ve fallen into the trap of documentation paralysis.

    #4. Can Remote Staff Help with Handoff Planning?

    Yes! Remote Staff handles the onboarding process and supports business owners with administrative tasks like payroll, time tracking, and employee assistance.

    With these time-consuming duties taken off your plate, you can focus on giving clear instructions for the tasks where you need help the most.

    #5. Should I Start with Simple Tasks or Go All-In?

    It’s tempting to go all-in, but it’s more effective to follow a crawl, walk, and run approach.

    Start with high-frequency, low-risk tasks like checking emails, data entry, filing documents, and backing up data.

    If you dump a complex, high-stakes project on a new hire in Week 1, you’re testing their guesswork, not their ability.

    Conclusion – It’s Not Hiring Offshore That Fails. It’s the Handoff.

    The offshore blame game cannot be won without clearly identifying the ones responsible for a new hire’s success.

    No matter how skilled a remote professional is, they are likely to fail in an environment that relies on luck instead of systems. Your input drives the output, your documentation limits guesswork, and your ownership ensures accountability.

    In other words, if you provide the right map, the right talent will always find the destination. Without it, even the most skilled offshore hire will get lost.

    Need assistance with onboarding?

    Syrine Gladys Podadera
    + posts

    Syrine studies law while working as a content writer. Outside of writing and studying, she tutors, plans events, and browses social media. In 2021, she published Stellar Thoughts.

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    About The Author

    Syrine studies law while working as a content writer. Outside of writing and studying, she tutors, plans events, and browses social media. In 2021, she published Stellar Thoughts.

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