Hiring Offshore Doesn’t Fail—Handoffs Do

• She has 12 years of work experience as a Virtual Assistant in Real the Estate, Non-Profits, and Advertising/Marketing industries.
• She has a degree in Bachelor of Science in Secondary Education
• She is proficient in performing the following task:
  • Calendar Management
  • Email Marketing
  • Lead Generation
  • Appointment Setting
  • File Management
  • Managing Rental Properties
  • Invoicing 
  • Telemarketing
• She has basic knowledge of SEO and processing Accounts Receivable and Payable 
• She is adept at using the t and applications like:
  • Trulia
  • Zillow
  • Slack
  • Microsoft Office 365
  • Google App
  • Adobe Acrobat
  • DocuSign
• As an Executive Assistant she has experience in doing the following tasks:
  • Overseeing email correspondence
  • Arranging significant meetings, whether virtual or face-to-face
  • Handling various appointments, both work-related and personal
  • Managing social media activities and communication
  • Compiling and maintaining digital files
  • Collecting information
  • Crafting presentations
  • Handling reservations and bookings of various types
  • Maintaining and refreshing contact databases
  • Coordinating and overseeing all scheduling and calendars, among other tasks.
•  She can start as soon as possible. For any full-time or part-time position

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
Ailyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Ailyn will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ailyn is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

• Answering customer billing, order, and invoice inquiries
• Troubleshooting devices 
• Account Activation
• Customer retention
• Upselling
• Handling inbound and outbound calls
• Email and chat support
• Book appointments with Doctors
• Advise clients about insurance plans

• Microsoft Office Suite (Word and Excel)
• Cisco
• Atlas

• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.

Behavioral Summary

A pleasant and extraverted person, April is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make her readily approachable. April gets along easily with a wide variety of people.

Her drive is directed at working with and for others. She derives particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, April can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

Works at a faster-than-average pace; is attentive to details and both quick and accurate in handling them. 

• Ezra has been working for more than 10 years mostly within the Architectural, Media, and Advertising industries.
• His skills & expertise are in Graphics Design/Multimedia which include:
  • Creating marketing collaterals
  • E-learning designs
  • Architect floor plans
  • Stage Events, Booths & Posters designs
  • Social Media posts
  • Motion Graphics
  • Product packaging designs
• He is proficient in using the following tools/software:
  • Adobe Photoshop, Illustrator, Indesign, Premiere, After Effects
  • Jira
  • Canva
  • VIZRT (Artist, Operations)
  • Cinema 4D (similar to CAD tools)
  • MS Office
• Ezra always makes sure that his tasks and deadlines are being met producing also high-quality work.
• He is available to start in a week notice 

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur.

• Eloisa has more than 10 years of experience specializing in accounts payable.
• She worked in the BPO, retail, finance, and security industries.
• She is proficient in performing the following:
  • Accounts payable management
  • Disbursement transactions
  • Petty cash replenishment
  • Entering and loading supplier's invoices into the system (both international and local)
  • Check preparation
  • Assisting with bank reconciliation
  • Depreciation report updates
  • Generation of aging reports
  • Customer and vendor support
• She used QuickBooks, SAP Business 1, SAP R/3, Passport Software, MS Outlook, and MS Excel.
• She can start ASAP.
• She is amenable to working in any time zones for part-time or full-time position

• Jayson has been working for 12 years as Customer Service Representative, Technical Support, Team Lead, and Verification and Fraud Analyst within BPO and Financial Services industry.
• He has supported clients from Australia and US 
• He supported the following tasks:
  • Creating Reports
  • Data Entry
  • Customer Handling
  • Technical Support
  • Email Management
  • Calendar Management
  • Order Processing
  • Fraud Investigation and analysis
  • Admin task
• He also has experience with scheduling technicians who provide service for faulty internet cable, alarm systems, and solar panels
• He also monitors technician status and provides feedback to customers 
• He is adept at using tools and applications like:
  • Freshdesk
  • Zendesk
  • AOL (eCommerce platform)
  • Microsoft Office (PowerPoint, Excel)
  • Google Sheet
  • Jira
• He can start immediately. He is amenable to working the day shift but can also consider night shift for any full-time position.

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Jayson is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Jayson plans ahead, double checks, and follows up carefully on decisions and actions.

• She has been in the BPO industry for 6 years and started working as a Virtual Assistant in 2020 catering to clients in the US within the medical services.
• and supported the following tasks:
  • Medical Insurance and claims verification
  • Invoices and claims
  • Inbound and Outbound call
  • Customer Handling
  • Email Management
  • other Admin tasks
• She is proficient with the EMR system, Microsoft Office (Excel, Word, and PowerPoint), and Google Apps.
• She can start as soon as possible for any full-time position preferably for a graveyard shift but can also consider the day shift.

• Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
• Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
• Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.

This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

Edmy Maiden is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

• She has been working for 8 years as a General Virtual Assistant for eCommerce, Real Estate, and IT companies mostly from Australia, United States, and Canada 
• She is a graduate of Computer Engineering 
• She has been responsible for numerous administrative tasks which includes 
  • Customer Correspondence 
  • Email and Phone Support 
  • Database Management 
  • eCommerce Management 
  • Invoicing 
  • Creating Quotation
  • Inventory Management 
  • Purchasing
  • Graphic Designing using Photoshop and Canva
  • Product Listing and Product Research 
  • Appointment Setting and Client Reservations 
  • Data Entry 
• When she worked as an eCommerce Virtual Assistant, she mainly source or manage products in the Fashion Wear
• She has also experience with HTML 
• She is a confident user of the following tools/platform  
  • Salesforce
  • HubSpot
  • Zendesk
  • Active Campaign
  • Slack 
  • QuickBooks 
  • Canva
  • Amazon 
  • eBay 
  • Shopify
  • Google Workspace 
  • Inkscape
  • MS Application (Excel, Document and Presentation) 

• Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
• Relatively independent in thinking and action; often comfortable taking action without input from others. An analytical and private person.
• Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

• This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.
• Regine Marie is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

Joesef is an experienced Graphic Designer with 15 years of professional creative experience, specializing in apparel design, merchandise graphics, brand layouts, and marketing collaterals. Skilled in both corporate and freelance settings, with a strong background designing for Australian apparel companies, sports leagues, and various international clients. Adept at transforming concepts into polished visual outputs while ensuring factory specifications and brand consistency are met. Offers advanced expertise in Adobe Creative Suite, freehand illustration, and 3D visual design. Reliable, fast-paced, detail-oriented, and capable of delivering high-quality designs in deadline-driven environments.

• Apparel & Merchandise Design

• T-shirt, Jersey & Sportswear Layout

• Brand Marketing Materials

• Print-Ready File Preparation

• Magazine & Book Cover Layout

• Website Static & Parallax Layout Design (Design only)

• Adobe Photoshop

• Adobe Illustrator

• Adobe InDesign

• CorelDRAW (previous experience)

• Procreate (Freehand Drawing & Cartoon Illustration)

• 3D Design Basics (for activations & marketing displays)

• Client Communication (AU, US, EU, Middle East)

• Freelance Project Management

• Production/Factory Specification Compliance

• Creative Concepting & Visual Storytelling

• Remote Work & Productivity Tools

Apparel & Merchandising | Freelance & Corporate | Almost 4 Years Total
Created apparel concepts such as jerseys, shirts, bandanas, and merchandise items for multiple Australia-based clients, including companies catering to the National Basketball League (NBL). Designed custom apparel based on client briefs, recreated artworks, prepared print-ready files, and ensured templates aligned with factory specifications. Delivered high-quality graphics for mugs, shirts, and customized merchandise through Upwork clients from the US, Australia, and Saudi Arabia.

Supports a merchandising company serving apparel-related clients. Responsible for designing marketing materials, apparel concepts, and production-ready artwork for multiple brands. Uses Adobe Creative Suite and Procreate for both digital layouts and freehand illustrations.

Created sports apparel designs including jerseys, shirts, and promotional materials for the National Basketball League. Worked in a fast-paced environment requiring strict adherence to deadlines and specifications. Collaborated closely with production teams to ensure artwork accuracy for manufacturing.

Designed magazines, book covers, event materials, and other marketing collaterals for a Finland-based marketing management company. Specialized in Adobe InDesign for complex layout work and delivered print-ready publications and event assets.

Worked on 3D visual designs, clothing layouts (bandanas, apparel patterns), and marketing collateral. Created designs for events and brand activations, applying intermediate 3D concepts alongside traditional graphic workflows.

Produced 3D artwork, brochures, event marketing materials, and digital layouts for various campaigns. Collaborated with internal teams on visual concepts for large-scale activations and brand events.

2010–2012
First professional role involving layout creation for PLDT’s quick application forms, email blasts, and other marketing materials. Utilized Adobe Photoshop, Illustrator, InDesign, and CorelDRAW for print preparation and design formatting for partner printing companies.

He can start as early as 1st week of January 2026 and is amenable to a full-time arrangement.

• He has 13 years of working experience as Graphic Designer for fashion, retail, outsourcing, and BPO companies 
• He has experience working with different creative tasks such as 
  • Creating layout designs for apparel shirts 
  • Doing character designs and illustrations 
  • Designing 3D design for visual store layout 
  • Creating print and digital materials like brochures, invitations, user manuals, banners, and other marketing materials 
  • Designing infographics and social media ads 
  • Developing branding designs
  • Designing websites for eCommerce stores in Amazon
• He had already worked with clients in the US, Japan, and Dubai 
• He is a confident user of the following tools 
  • Adobe Photoshop 
  • Adobe Illustrator 
  • Adobe InDesign 
  • Procreate
  • Sketch Up
• He can start as soon as possible 

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Methodical, steady, and even-paced; loses productivity when interrupted.

• Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Joesef Moses has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

• Miguel has been working for more than 4 years as Customer Service Representative, Back-Office Support and Purchasing Manager.
• He graduated with a Degree in Bachelor of Science in  Aircraft  Electronics Technology. 
• His expertise includes the following:
  • Admin Support
  • Lead Generation
  • Marketing
  • Upselling
  • back end support for sales and marketing operations
  • Crypto Currency trading
• Exposed to the following tools and applications:
  • Monday.com
  • Slack
  • Ring Central
  • Citrix
  • Asana
• He can start immediately. For full-time or part-time position.

Predictive Index Behavioral Profile-  Adapter
https://www.predictiveindex.com/reference-profile/adapter/


Strongest Behaviors
 

• Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
• Teaches and shares; generally interested in working collaboratively with others to help out.
• Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.

Behavioral Summary
 

This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

Miguel is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

Abigail is a Fine Arts graduate majoring in Advertising with five years of experience in graphic design and visual branding across the Retail/Merchandise, Health & Beauty, and Entertainment industries. She has worked with international clients from Brazil, Mexico, and New Zealand, demonstrating her adaptability to different markets and design preferences. She has experience handling both Graphic Design and Graphic Artist roles, specializing in creating marketing collaterals, branding materials, and digital content.

• Designed logos, brochures, flyers, packaging artwork, and calling cards, ensuring high-quality marketing materials that align with brand identity.
• Developed illustrations and branding concepts, effectively capturing the essence of various businesses.
• Managed social media content creation and branding for platforms such as Facebook, Instagram, and Twitter, ensuring engagement and brand consistency.
• Performed photo editing and basic video editing, enhancing visual appeal for marketing campaigns.
• Utilized photography skills to create original content for promotional use.
• Stays updated with current design trends through social media research and industry publications, ensuring modern and relevant designs.

• Skill Proficiency: Graphic design, branding, illustration, marketing collateral creation, social media content management, photo editing, basic video editing, and photography.
• Tech / Software Proficiency: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Premiere Pro, Adobe After Effects, and Canva.

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Abigail is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Abigail, who takes responsibilities very seriously.

• Karla has been working for over 20 years. She is a graduate of Accountancy and she worked with local employers in real estate and insurance companies. She also had the opportunity to operate her own auditing service business for 7 years where she catered a local shopping center giant. Working in an outsourcing company, she dealt with end-clients based in Australia as a Payment Solutions - Australian Intermediary and Int'l Broker. She is currently employed in an Au-based bookkeeping services as a Senior Bookkeeper where she performs the following:
  • Financial transactions recording
  • Bank account reconciliation
  • Credit card reconciliation
  • BAS preparation
  • Payroll
  • Collections
• Some of the clients or employers Karla worked with are in the real estate, merchandising, educational institution, IT services, consulting, construction, dental clinic, coffee shop, chamber market, and electrical services.
• She is adept with MS Office (Excel, Word, Teams, Outlook) Google Sheets, XERO, XBert, Hubdoc, MYOB, FYI Docs, SAP, Evolve, Asana, LastPass, QUW, XPM, and Oracle.
• Karla also holds a certification for Xero.
• Karla can start after 30 days but she can do an immediate resignation if necessary.
• She is amenable to working the day shift to either a part-time or full-time role.

• Eds has 4 years of relevant work experience. 
• A Bachelor's degree holder of Science in Accountancy.
• She has performed various accounting roles in different local companies where she supported the following tasks:
  • accounts payables and accounts receivable
  • financial analysis and reporting
  • budgeting and variance analysis
  • bookkeeping
  • payroll
  • bank reconciliation
  • tax accounting
    • Preparation of Business Activity Statements (BAS)
    • Preparation of Installment Activity Statements (IAS)
    • Preparation of Year End Tax Returns (Individual, Company,
      Partnership and Trust)
    • Preparation of Taxable Payments Annual report (TPAR)
• She is proficient in accounting tools such as Xero, MYOB, QuickBooks with certifications in:
  • Xero Advisor Certified
  • Xero Payroll Certified
  • Quickbooks Online Certification
  • Quickbooks Online Advanced Certification
• She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.

• Very careful with rules; is literal and unwavering in interpreting rules, schedules and results. Puts tremendous pressure on themself to move quickly through the day.
• Cautious, exacting, and very thorough; often perfectionistic. Works diligently to ensure nothing falls through the cracks, and follows up intensely to ensure results are precisely on-time, accurate, and were achieved using the proper methods.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

Eddielyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise. Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Eddielyn , who takes responsibilities very seriously