Remote work has existed for years, even before the pandemic. However, it became mainstream during mandatory lockdowns and later evolved into a preferred long-term setup for many beyond 2020.
Despite the clear benefits of remote work, many business owners still struggle to see the value of a distributed workforce. Concerns abound about productivity, particularly whether high-quality work can be delivered by someone thousands of miles away.
In reality, failed offshoring is rarely due to the remote hires themselves, but often, because of the hiring company or client.
Why does this happen, and what can be done about it?
IN THIS BLOG
- ➤
The Offshore Blame Game (And Why It’s Wrong) - ➤
“They Didn’t Get It” Isn’t the Whole Story - ➤
Output Gaps Often Reflect Input Gaps - ➤
What’s Often Missing in the Handoff - ➤
3 Offshore Handoff Personas That Sabotage Success - ➤
#1. The Micromanager Who Won’t Let Go - ➤
#2. The Abdicator Who Disappears After Assigning - ➤
#3. The Assumer Who Thinks “It’s Obvious” - ➤
What Great Handoffs Actually Look Like - ➤
Fixing the Handoff: A Quick Audit for Leaders - ➤
Does Someone Own the Onboarding Process? - ➤
Are Deliverables or Outcomes Being Delegated? - ➤
What Happens After the First 7 Days? - ➤
How Remote Staff Ensures Handoff Success - ➤
FAQs – Offshore Handoffs and Delegation Clarity - ➤
#1. Why Do Offshore Hires “Fail” Even When They Look Good on Paper? - ➤
#2. Who Should Own the Onboarding Process? - ➤
#3. How Much Documentation Is Too Much? - ➤
#4. Can Remote Staff Help with Handoff Planning? - ➤
#5. Should I Start with Simple Tasks or Go All-In? - ➤
Conclusion – It’s Not Hiring Offshore That Fails. It’s the Handoff.
The Offshore Blame Game (And Why It’s Wrong)
Remote workers are often blamed for poor performance, especially when they struggle to deliver in their first few weeks on the job.
However, this is not entirely their fault.
“They Didn’t Get It” Isn’t the Whole Story
Just because an offshore hire fails to deliver as expected does not mean their talent is lacking. Nor is it necessarily due to cultural differences in offshoring.
More often than not, the claim that “they just didn’t get it” points to a breakdown in clear, explicit communication issues in offshore teams. Unlike onsite teams, offshore workers rely heavily on precise instructions where nothing is left to assumption.
For example, when a manager assigns a task and says, “make it look professional,” the offshore hire may not realize this actually means, “use our 2024 brand guidelines.”
Output Gaps Often Reflect Input Gaps
There is an unspoken pressure on remote hires to prove that they are just as skilled, if not more so, than their onsite counterparts.
Yet companies often overlook a simple truth: the quality of output from a remote team is directly proportional to the quality of input they receive.
Hence, the first 90 days are critical. New hires need consistent guidance and feedback, ideally through a dedicated mentor who shows them how things work and closely supports them until they can operate independently.
What’s Often Missing in the Handoff
Delegation is one of the most crucial parts of a new employee’s first few days.
Unfortunately, some managers treat tasks as something to simply “toss over the wall,” leading to breakdowns in delegation:
- No Documented Expectations or SOPs – Standard operating procedures (SOPs) are the backbone of a remote team. Without them, offshore hires are forced into a guessing game. Without clear instructions and guidance on how tasks are done, remote workers, and even onsite employees, are left to improvise.
- No Real Owner of Handoff Success – Accountability drives success. Unfortunately, many organizations face an accountability gap: executives sign the contract, HR handles the paperwork, but no one is clearly responsible for ensuring a new hire’s success in the first 30 days. Moreover, without proper onboarding, onshore peers may view a remote worker as a burden rather than an asset. Meanwhile, offshore hires may hesitate to ask questions for fear of appearing incompetent.
- Feedback Comes Too Late or Not At All – Mistakes can go unnoticed for a long time, especially without regular feedback. Unlike frequent check-ins, delayed feedback can feel more like a performance review than a coaching opportunity. As a result, new hires may develop a fear of failure, becoming hesitant to take initiative, particularly when they are still unclear about expectations.
3 Offshore Handoff Personas That Sabotage Success
Now that we’ve established that a new hire isn’t always to blame for “failing,” who is responsible?
Here are some examples.
#1. The Micromanager Who Won’t Let Go
Some managers fear that an offshore hire will disrupt their well-established processes.
As a result, instead of delegating tasks fully, they hold tightly to control them, even while the remote worker is expected to handle the work.
Illustration:
Mark hires John, a senior developer. However, instead of letting John focus on his tasks, Mark insists on reviewing every line of code as it’s written and requires John to provide updates three times a day.
Unsurprisingly, this makes John feel trapped. Eventually, he stops taking initiative, or worse, begins looking for a new job. Meanwhile, Mark becomes burned out from doing more himself and ends up blaming John for underperformance.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $6.89/hr
John
Candidate ID: 486318
ADVANCED
-
Microsoft Excel, Microsoft Outlook...
INTERMEDIATE
-
Gmail, CRM, Microsoft Office...
Median Rate
$6.89
$7.30
if $1 = PHP52
$8.36
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 6.89 per hour or $USD 1193.64 per month
Remote Staff Recruiter Comments
- Kirby has a bachelor's degree in Financial Management.
- He has been working for almost 7 years in the Construction, Accounting and Finance, Retail and Business process Outsourcing industries where he supported the following tasks:
- Purchasing Officer
- Cash Clerk
- Phone Support
- Retail Store Supervisor
- Accounts Payable Analyst
- Basic Accounting and Bookkeeping
- Invoice Processing
- Inventory Management
- Data entry
- Administrative tasks
- He has a background creating the following accounting reports:
- Statement of accounts
- Cash disbursement
- Bank reconciliation
- Scheduling of expenses
- Journal Entries
- Handling vouchers
- He became a General VA for a rental business in US, he handled shopify account of the business. He also do research for suppliers.
- He is proficient using MS outlook, excel, spreadsheet, MS office, Gmail, CRMs, adobe and Inventory Management tool.
- He has an experience working for a US client.
- He has a good communication skill.
- He considers himself as dedicated and passionate person.
- He can start asap, amendable working any shift, open for any full-time or part-time role.
Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. John Kirby will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work. Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people. Predictive Index Profile - Guardian
Strongest Behaviors Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.” Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken. Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Employment History
Cash Accounting Clerk
Industry:
Government / Defence
Employment Period:
March 2016 to March 2021 (60 Months)
Duties and Responsibilities:
- Handles the company's petty cash funds and is in charge of paying company expenses (utility
- expenses, miscellaneous expenses, supplies, etc.)
- Responsible for the inventory of office supplies.
- Responsible for purchasing of office supplies.
- Responsible for answering inquiries/calls from members.
- Responsible for monitoring members and government shares.
- Responsible for consolidating the monthly members & government shares of members.
- Process loan applications & retirement benefits of members.
- Prepares monthly payroll of employees.
- Prepares & processes disbursement vouchers for loans, salary, retirement funds, and bank
- checks.
- Process customer payments in form of cash & checks.
- Assist the accountant with month-end accruals and other duties as assigned.
- Assist the manager in preparation of presentation for meetings with the board of trustees.
- Prepares journal entries.
- Responsible for the preparation of the balance sheet.
- Responsible for the preparation of expenses schedule.
- Communicate with local banks for remittances/checks/statement of the account.
- Responsible for bank reconciliations (remittances & checks)
- Knowledge base in Accounts Payable or bookkeeping
Accounts Payable Analyst
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2022 to June 2023 (12 Months)
Duties and Responsibilities:
- For processing invoices and vouchers procedures prepares invoice batches for scanning into the archive by printing, sorting, and stamping; add GL coding and submit for approval.
- Accurately matches appropriate invoices to purchase orders.
- Works with vendors, Department Managers, AP Team Lead, and other AP staff to resolve vendor information discrepancies in a timely manner; reconciles vendor statements to outstanding payment reports.
- Assists AP Supervisor/Team Lead with month-end accruals and other duties as assigned.
- Assists Procurement Team to resolve purchase order and invoice exceptions.
- Resolves and processes Electronic Invoices Processing errors.
- Researches and resolves invoice exceptions efficiently and effectively.
- Processes new vendor addition and change forms with proper documentation as outlined in the procedure book from the corporate AP department. Keeps current with all document revisions as required by corporate AP.
- Highlights incorrect document/invoice numbers, dates, amounts, and vendor mismatches for immediate correction. Takes a proactive role in working with a team on vendor holds and resolving errors.
- Inputs documents, vouchers, invoices, and check requests, ensuring the accuracy of vendor names and coding; adheres to due dates per corporate guidelines.
- Develop and maintain a filing system for records and documents to ensure easily available information.
- Handles ad hoc analysis and special projects as requested by management.
Retail Store Supervisor
Industry:
Electrical & Electronics
Employment Period:
April 2021 to May 2022 (13 Months)
Duties and Responsibilities:
- Tracking company stock levels, invoices, and delivery information.
- Manage retail staff, among which includes people working on the floor, and the cashiers.
- Performing inventory inspections.
- Conducting product research of potential suppliers. Sourcing, canvassing and comparing bids of suppliers.
- Negotiating terms and prices with suppliers. Placing bulk orders with suppliers and vendors.
- Reviewing product quality.
- Preparing cost analysis reports on purchases.
- Tracking orders and delivery progress.
- Coordinating with warehouse staff for proper storage.
- Reporting any damaged or faulty purchases.
- Maintaining records of all orders and payments.
- Coordinating with suppliers, delivery team, and warehouse staff.
- Maintaining working relationships with vendors and suppliers.
Purchasing Officer
Industry:
Construction / Building / Engineering
Employment Period:
September 2015 to March 2016 (6 Months)
Duties and Responsibilities:
- Research potential vendors.
- Compare and evaluate offers from suppliers.
- Negotiate contract terms of agreement and pricing.
- Track orders and ensure timely delivery.
- Review quality of purchased products.
- Enter order details (e.g., vendors, quantities, prices) into internal databases.
- Maintain updated records of purchased products, delivery information, and invoices.
- Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
- Prepare reports on purchases, including cost analyses.
- Monitor stock levels and place orders as needed.
- Coordinate with warehouse staff to ensure proper storage.
- Attend trade shows and exhibitions to stay up-to-date with industry trends.
Lead Generation
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2020 to January 2021 (4 Months)
Duties and Responsibilities:
- Prospect leads through relevant channels.
- Qualify leads by levels of interest.
- Coordinate lead gen campaigns with marketing and sales.
- Research prospective customers to identify lead channels.
- Create and curate content for inbound lead channels.
- Initiate cold calls, emails, and other outbound communications.
- Manage leads in the sales pipeline.
Sales Lead Generation - Part-time
Industry:
Others
Employment Period:
April 2023 to September 2023 (5 Months)
Duties and Responsibilities:
- Research potential leads in apollo application.
- Generate 120 leads per day from apollo application.
- Upload the downloaded leads to Neverbounce application for email verifications.
- Save the validated leads email address to google drive for tracking purposes.
- Use instantly application to create email campaigns/ loom video campaigns to be sent out tovalidated leads.
- Upload the validated leads to instantly app together with Calendly link of the client for theleads to have a link to book a schedule.
- Create a loom video for the lead's website and upload the video link file in instantlyapplication together with the email template provided.
- Track all the email address that has been sent out through the campaign and monitor thereplies from each email that has been sent.
- Generate a weekly report and submit it to the CEO directly.
- Research potential leads in seamless application.
- Monitoring of clients that booked a call and inform the CEO.
Accounts Payable Analyst
Industry:
Property / Real Estate
Employment Period:
June 2023 to May 2024 (11 Months)
Duties and Responsibilities:
Purchasing Assistant
Industry:
Manufacturing / Production
Employment Period:
July 2024 to June 2025 (10 Months)
Duties and Responsibilities:
- Build and maintain strong relationships with vendors and suppliers. Negotiate terms, pricing, and contracts to ensure favorable terms for the organization.
- Prepare and process purchase orders accurately and in a timely manner. Review and verify purchase requisitions, ensuring they align with company needs and budget constraints. Acknowledge receipt of purchase orders and communicate order status to relevant teams.
- Coordinate and track shipments to ensure on-time delivery. Work closely with logistics providers to optimize shipping routes and costs.
- Monitor and manage inventory levels to prevent shortages and overstock situations.
- invoices from vendors with purchase orders and goods received.
- Maintain accurate records of all financial transactions related to purchasing.
- Emailing & Calling corresponding with suppliers and vendors
- Following up orders / purchases
- Updating CRM System
- General Administrative duties
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Financial Management
Graduation Date:
January 2, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft ExcelMicrosoft Outlook
INTERMEDIATE ★★
-
GmailCRMMicrosoft Office
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 94.39 MBPS; Upload 94.68 MBPS
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel(R) Core (TM) i7-6700UHQ CPU @ 2.60 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $10.13/hr
Joyce
Candidate ID: 485433
ADVANCED
-
Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics...
INTERMEDIATE
-
Web Design, Video Editing, Photo Editing...
Median Rate
$10.13
$10.96
if $1 = PHP52
$13.12
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.62 per hour or $USD 920.12 per month
Full Time: $USD 10.13 per hour or $USD 1755.16 per month
Remote Staff Recruiter Comments
- Joyce has more than 10 years of experience as Graphic Designer working for Advertising, BPO, eCommerce,Logistics, and IT companies
- She has well rounded experience on doing various tasks which include
- Editing and lay outing digital and print materials
- Designing marketing assets like brochures, flyers, landing pages, email designs and posters
- Creating infographics, dashboards and presentation decks
- Doing illustrations and designing logos
- Executing product design and packaging design
- Doing web site design from mock ups, wire framing and prototyping
- Producing simple video cuts
- She also been an Account Manager wherein she provides project timelines and updates with clients regarding the progression of the projects
- On the side, she has been a real estate agent catering clients who wanted to purchase housing and properties. With her experience also she has been involved on creating graphics for marketing campaigns
- She has experience using tools/applications like
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Adobe Light Room
- Adobe Premiere Pro
- Adobe Acrobat
- Microsoft Power Presentation
- She has managed various e-commerce niches, taking on responsibilities such as:
- Generating listing images
- Editing videos
- Uploading product images and videos
- Designing posters for social media posts
- Creating packaging designs for new products
- Regarding social media management, her experience includes:
- Responding to inquiries
- Producing video reels
- Designing promotional posters
- Photographing products for content
- Planning and scheduling content, as well as myday.
- Boosting posts to increase views
- Facilitating orders for the physical store.
- She can start within a week.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Joyce is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
- She is pleasant and extraverted person, Joyce Anne is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Joyce Anne gets along easily with a wide variety of people.
Employment History
Graphic and Web Designer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2020 to December 2022 (29 Months)
Duties and Responsibilities:
- Supporting the project team in customized asset creation
- Execute user interaction visual design through wireframes, mock-ups, prototyping and testing
- Scoping and creation of design elements as required by the business and or product owners
- Wireframing and design mockups as well as being involved in white-boarding creative sessions in developing the user journey.
- Execute user interaction visual design in order to drive audience engagement and conversion.
- End Results: Emails, Landing Pages, Banners, Website, Collaterals
- Conceiving, specifying, designing, programming, documenting, testing, and bug
Graphics and Web Designer
Industry:
Retail / Merchandise
Employment Period:
January 2019 to January 2020 (12 Months)
Duties and Responsibilities:
- Create products from product development to packaging to branding and promotional images, to ensure accurate brand/product representation across E-commerce platforms.
- Review product listing to manage all digital content listed as scheduled.
- Process product images by retouching all images and uploading in amazon seller central, and archiving all images
Graphic Designer
Industry:
Consulting (IT / Science / Engineering & Technical)
Employment Period:
May 2008 to May 2009 (12 Months)
Duties and Responsibilities:
- Presenting campaign ideas and costings to clients
- Briefing the creative team who will produce the adverts.
- Checking and reporting on the progress of the production.
- Accounts Management
- Coordinating with project-required suppliers from start to end
Account Executive
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2011 to January 2014 (33 Months)
Duties and Responsibilities:
- Presenting campaign ideas and costings to clients.
- Briefing the creative team who will produce the adverts.
- Checking and reporting on the progress of the production.
- Accounts Management
- Coordinating with project-required suppliers from start to end.
Graphic Designer / Event planner/ Events stylist
Industry:
Others
Employment Period:
January 2014 to January 2016 (24 Months)
Duties and Responsibilities:
- Handled event management and event planning
- Design necessary materials e.g. brochures, posters, and booth design if needed
Sales and Marketing Supervisor
Industry:
Transportation / Logistics
Employment Period:
October 2016 to January 2019 (27 Months)
Duties and Responsibilities:
- Monitoring of individual sales’ monthly itinerary and monthly reports. Managing daily work in the creative department
- Oversees print production, graphic arts, and desktop publishing
- Develop concepts for advertising or promotional campaigns
- Executes the company’s brand thru events and partnerships
Graphic Designer/Admin Assistant
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
June 2007 to May 2008 (11 Months)
Duties and Responsibilities:
- Conceptualize and develop layout formats for all printing requirements such as posters, banners, calendars, and invitations for all the departments of the Municipality.
- Performs general clerical duties like photocopying, faxing, mail distribution
Multimedia Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2022 to November 2023 (15 Months)
Duties and Responsibilities:
- Designing and producing attractive multimedia content according to website specifications.
- Creating digital images, video animation, and textual animations.
Brand Designer
Industry:
Arts / Design / Fashion
Employment Period:
February 2024 to March 2024 (0 Months)
Duties and Responsibilities:
- Logo Redesign
- Lead the redesign of the company logo, ensuring it reflects the essence and values of the brand.
- Present multiple design concepts and iterate based on feedback to achieve the desired final logo.
- Style Guide Creation:
- Develop a comprehensive style guide that includes visual elements such as colors, fonts, and imagery.
- Ensure the style guide aligns with the company's identity and can be consistently applied across various platforms.
- Website Update:
- Update the company website with the new brand elements.
- Ensure a seamless transition and consistent visual representation across the online platform.
- Short Video Creation:
- Edit 10-15 second videos for social media outlets, incorporating the new brand elements.
- Create visually compelling and engaging videos that resonate with the target audience.
- Collaboration with Managing Director:
- Work closely with the Managing Director to understand and incorporate their vision into the rebranding process.
- Regularly communicate progress, discuss design concepts, and incorporate feedback.
- Incorporation of Style Briefs:
- Interpret and translate style briefs from the Managing Director into visually appealing and cohesive design concepts.
- Template Design:
- Develop templates for business cards, brochures, and other printed paraphernalia.
- Ensure that the templates adhere to the established brand guidelines and can be easily customized for various purposes
Education History
Field of Study:
Journalism
Major:
AB Mass Communication
Graduation Date:
March 31, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics,
INTERMEDIATE ★★
-
Web DesignVideo EditingPhoto Editing
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15878464204
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus Top Gaming F1S
- Processor: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.67/hr
Jean
Candidate ID: 485320
ADVANCED
-
Graphic Design, Video Editing, Photo Editing, Photography...
INTERMEDIATE
-
Logo Design, Adobe InDesign, WordPress, MailChimp...
Median Rate
$7.67
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.67 per hour or $USD 1329.77 per month
Remote Staff Recruiter Comments
She has experience supporting both international (US) and local clients
She also has experience managing a team of visual merchandisers (16 members)
She is adept at doing the following tasks:
- Graphic Designing
- Creating marketing collaterals (logos, flyers, print ads, billboards, posters, outdoor ads, tent cards, tarpaulin, etc.)
- Motion Graphics (GIF creation)
- Photography
- Photo Editing
- Video Editing
- Creating a layout for Social media and website
Her tech stack includes:
- Adobe Photoshop
- Adobe Illustrator
- Adobe Premiere
- Adobe InDesign
- Canva
- Apollo.io
- Snov.io
- Microsoft Office (Excel, Powerpoint & Word)
- Google Drive
Predictive Index Behavioral Profile- Operator
Strongest Behaviors
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Jean will work within those standards to ensure repeated successes and high-quality results. Jean has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jean will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
GRAPHIC ARTIST
Industry:
Computer / Information Technology (Software)
Employment Period:
April 2015 to January 2016 (9 Months)
Duties and Responsibilities:
- Worked closely with the marketing team to produce concepts for clients.
- Create layouts in Website and Social Media Platforms
- Create and update OEM materials for CCTV units
GRAPHIC ARTIST
Industry:
Retail / Merchandise
Employment Period:
February 2016 to June 2016 (4 Months)
Duties and Responsibilities:
- Create layouts and produce Outdoor Ads (00H)
- Create layouts in Website and Social Media Platforms
- Help organized events such as ''Araw" Awarding Abenson/ Electroworld
JUNIOR GRAPHIC ARTIST
Industry:
Property / Real Estate
Employment Period:
July 2016 to July 2018 (24 Months)
Duties and Responsibilities:
- Tasked to photograph important events such as Open House and Groundbreaking ceremony
- Create layouts in Website and Social Media Platforms
- Help organized events such as groundbreaking
- Create layouts and produce Outdoor Ads (00H)
JUNIOR - SENIOR GRAPHIC ARTIST
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2018 to August 2022 (48 Months)
Duties and Responsibilities:
- Tasked to make graphics for online/ offline layouts such as flyers, tent cards, tarpaulin, etc
- Monitoring merchandisers and brand's materials deployment
- Creation and monitoring of Social Media Posts for our brands
- Organization of files
Education History
Field of Study:
Advertising/Media
Major:
Fine Arts Major in Advertising
Graduation Date:
April 30, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Graphic Design, Video Editing, Photo Editing, Photography, Adobe Photoshop, Adobe Premiere Pro, Adobe Illustrator, Microsoft Office, Google Drive, Apollo, Canva,
INTERMEDIATE ★★
-
Logo DesignAdobe InDesignWordPressMailChimp
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: 159.22 (download), 162.39 (upload)
- Internet Type: Broadband
- Hardware Type: Laptop
- Brand Name: MSI
- Processor: i7-10750H CPU
- Operating System: Windows 11
All-inclusive Rate: USD $8.65/hr
Flordeliz
Candidate ID: 485234
ADVANCED
-
Social Media Management, Customer Service...
INTERMEDIATE
-
Digital Marketing, Graphic Design, Website Management, Administrative Support...
Median Rate
$8.65
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.65 per hour or $USD 749.96 per month
Remote Staff Recruiter Comments
- She holds a Bachelor of Science degree in Civil Engineering.
- Belle has nearly 6 years of work experience, with 2 years in the BPO industry as a customer service representative. She later transitioned to a remote role as a Digital Marketing Virtual Assistant. Currently, she works part-time as a Social Media Manager for an Australian brand, handling various tasks such as managing social media accounts, customer service, and graphic design.
- She is also knowledgeable in email and marketing campaigns, video editing, Calendar management, transcribing, data entry, chat support, and appointment setting.
- She is proficient in using Notion, Click Up, Asana, Trello, Mail Chimp, WordPress, Canva, Social Media Platforms, Xero, Microsoft 365, and Google Applications.
- She can start ASAP.
Strongest Behaviors
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Flordeliz Belle has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Social Media Manager (Part time)
Industry:
Arts / Design / Fashion
Employment Period:
February 2023 to July 2024 (17 Months)
Duties and Responsibilities:
- Customer Service
- Graphic Design
- Social Media Management
- Basis bookkeeping and reconciliation using Xero
Digital Marketing Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2021 to October 2023 (24 Months)
Duties and Responsibilities:
- Graphic design
- Building & Updating Website
- Email Campaigns & Marketing
- Video editing & hosting
- Content Calendar Management
- Social Media management
- Admin Task
- Online Portal
- Building Transcribing audio to text
- Landing Page
- Data Entry
- Customer Service
Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2021 to November 2021 (2 Months)
Duties and Responsibilities:
- Recruitment and Appointment Setting
- Contacting prospects
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2019 to September 2021 (26 Months)
Duties and Responsibilities:
- Chat Support
- Email Management and Support
- Assisting new agents
Financial Advisor
Industry:
Banking / Financial Services
Employment Period:
April 2018 to May 2019 (13 Months)
Duties and Responsibilities:
- Researching the marketplace and providing clients with information on new and existing products and services
- Designing financial strategies
- Social Media Marketing
Education History
Field of Study:
Engineering (Civil)
Major:
Civil Engineering
Graduation Date:
March 16, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Food & Beverage Services Management
Major:
Culinary Arts
Graduation Date:
March 28, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Social Media ManagementCustomer Service
INTERMEDIATE ★★
-
Digital MarketingGraphic DesignWebsite ManagementAdministrative Support
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15546741501
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Ryzen 5
- Operating System: Windows 11
All-inclusive Rate: USD $10.62/hr
Vigor
Candidate ID: 485208
ADVANCED
-
3D Animation, 2D Animation, Video Editing...
INTERMEDIATE
-
Graphic Design...
Median Rate
$10.62
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.62 per hour or $USD 920.12 per month
Full Time: $USD 10.62 per hour or $USD 1840.23 per month
Remote Staff Recruiter Comments
He has been working for more than 12 years now.
He has good communication skills, very professional.
He has handled different roles which includes being employed as a Graphics Designer, 3D Modeler/Visualizer, Layout Artist and as Video Editor.
Industries he worked on include Advertising, Wellness and Fitness, Manufacturing, Real Estate, E-Learning, and Staffing and Recruiting.
With more than a decade of experience in creating 3D models, and interior design, 2D/3D animation, video production, and editing, print, and digital media.
He is adept in the using the following tools/software:
- Photoshop
- Illustrator
- In Design
- After Effects
- Audition
- Lightroom
- Premiere Pro
- 3DS Max
- 3D Maya
- Blender
- Sketchup
- Camtasia
- Zbrush
- 2D/3D Animation
- 3D Modelling/Rendering
- Cinematography
- Digital Painting
- Digital Marketing
- Motion Graphics
- Photo Manipulation
- Photography
- Rigging
- Social Media Graphics
- Social Media Videos
- Video Editing
Predictive Index Behavioral Profile - Specialist
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Driven to achieve operational efficiencies thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Vigor is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Vigor, who takes responsibilities very seriously.
Employment History
3D Visualizer
Industry:
Architectural Services / Interior Designing
Employment Period:
June 2021 to February 2022 (8 Months)
Duties and Responsibilities:
- Detailed design of the furniture and other stuff s in the interior.
- Modeling Interior and Exterior design
- Produces Photo realistic render of the interior.
- Adding lightning to the scene
- Adding texture and UV map on the object
3d modeler/Graphic Designer/Layout Artist
Industry:
Architectural Services / Interior Designing
Employment Period:
March 2011 to March 2016 (60 Months)
Duties and Responsibilities:
- Creating high quality 3D models in interior design.
- Defined detailed environments with the use of 3ds Max toolset.
- Textured assets for rendering.
- Creative in bringing ideas and inspiring the team.
Team Lead / Video Editor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2017 to March 2021 (49 Months)
Duties and Responsibilities:
- A Video localization team that specialize in Multi Video Subtitling, On Screen text and Dubbing.
- 3D lip-syncing with the localized language.
- 2D and 3D creative animation.
- E-learning development.
Video Editor
Industry:
Property / Real Estate
Employment Period:
September 2022 to February 2023 (5 Months)
Duties and Responsibilities:
- Producing High Quality of Real Estate Videos to Social Media Accounts.
Freelance Video Editor
Industry:
Human Resources Management / Consulting
Employment Period:
June 2022 to August 2022 (2 Months)
Duties and Responsibilities:
- Video editing
Supervisor Video editor
Industry:
Grooming / Beauty / Fitness
Employment Period:
February 2022 to May 2022 (3 Months)
Duties and Responsibilities:
- Producing high quality videos of the product for commercials and websites.
- Produces layout and Ads in the website
- Produce quality design of the Sauna accessories
Video editor
Industry:
Property / Real Estate
Employment Period:
March 2023 to December 2023 (9 Months)
Duties and Responsibilities:
- Producing real estate video in social media platforms.
Video and Photo Editor
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
March 2024 to Present
Duties and Responsibilities:
- Creating a storyline depending on the client's goal and vision for social media
- Creates video and photo content to showcase the company's branding
- Create various types of shorts and reels, depending on the client's needs and what the client sends us. Some common types of reels include demo reels, showreels, highlight reels, and promotional reels
- Can embed or provide subtitles or closed captioning for the shorts/reels if needed
- Track progress on the projects using Notion
- Can also do spell checks
- Can work independently and should have the initiative to produce an effective output
- Will be doing short-form videos, or Instagram reels, Long firm, YouTube videos, and sometimes photo editing
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Bachelor of Arts Major in Digital Media Arts
Graduation Date:
March 2, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
3D Animation, 2D Animation, Video Editing,
INTERMEDIATE ★★
-
Graphic Design
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: AMD Ryzen 5 3550H
- Operating System: Windows 10
All-inclusive Rate: USD $8.65/hr
Modesto
Candidate ID: 484687
ADVANCED
-
Microsoft Dynamics...
INTERMEDIATE
-
Administrative Support...
Median Rate
$8.65
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.67 per hour or $USD 664.88 per month
Remote Staff Recruiter Comments
- Macky has been working for almost 9 years in the BPO, Educational Institution, Travel Agency and Virtual Assistance Industries where he supported the following tasks:
- Virtual Assistant
- B2B and B2C Marketing
- Phone Support
- Customer Service
- Billing Representative
- Sales Representative
- Recruitment Specialist
- Account Manager
- Email and Chat Support
- Calendar Management
- Date Entry
- Administrative Tasks
- He has an experience handling Telecommunications, Toll Company, E-commerce and healthcare accounts in the BPO Industry.
- When he was working in the BPO Company, He was promoted as mentor who is responsible training the new hires.
- He is proficient using Hubspot, Shopify, slack, skype, zoom, g-suite, MS office and Canva.
- He can start asap, amendable working any shifts and open to any part-time role only.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Modesto Macky is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Modesto Macky gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satis
Employment History
English as Second Language Teacher
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2014 to August 2014 (6 Months)
Duties and Responsibilities:
- Tutored Chinese students the English language.
- Helped improve students' grammar, pronunciation, and vocabulary.
Customer Service / Mentor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2015 to June 2016 (16 Months)
Duties and Responsibilities:
- Accounts specialist of Aussies telecommunication services.
- Attended customer's billing dispute and provided necessary resolution.
- Explained Billing inquiries.
- Processed customers' request on changing account information.
Customer Service Rep
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2016 to March 2017 (7 Months)
Duties and Responsibilities:
- Attended customer's billing dispute and provided necessary resolution.
- Explained Billing inquiries.
- Processed customers' request on changing account information.
Account Manager
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2018 to September 2019 (11 Months)
Duties and Responsibilities:
- Managed corporate accounts by providing them prospective clients through business directories and client referrals.
- Answering and making calls, creating and responding to emails and helped customers find what they want by creating solutions and ensure a smooth sales process.
freelance Email/Chat support, handling
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2020 to Present
Duties and Responsibilities:
- customers' concerns from the status of their orders, placing and changing orders, product inquiries to cancellation of orders.
- Due to my previous experience I was assigned to conduct interviews as well with applicants that are hoping to be part of the company.
Senior Recruiter, Level III
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2020 to February 2021 (2 Months)
Duties and Responsibilities:
- As a Senior Recruiter, I am directly responsible for the delivery of offshore-based recruitment services to our client in the US (Healthcare organizations mostly).
- I am covering different tasks in the areas of active and passive sourcing, pre-assessment, candidate and employer scheduling as well as ongoing candidate engagement just to name a few.
Business Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2021 to Present
Duties and Responsibilities:
- As a VA for a travel company in Hawaii I am responsible for taking in calls and making reservations for excursions that we have.
- I attend to customers and interact with them via phone, email or chat. I am directly responsible in responding to inquiries about our products and services.
- Some of my responsibilities also include, but are not limited to, gather and update customer's info and handle admin tasks (check employees timesheet and send pay slips to employees).
Education History
Field of Study:
Major:
Graduation Date:
January 1, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft Dynamics
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ACER Aspire 3
- Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50GHz
- Operating System: Windows 11
All-inclusive Rate: USD $16.51/hr
Ledricz
Candidate ID: 484643
ADVANCED
-
Python, Odoo, HTML, CSS...
INTERMEDIATE
-
Google Apps, Google Tag Manager, Google Merchant...
Median Rate
$16.51
$18.17
if $1 = PHP52
$22.50
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 16.51 per hour or $USD 2861.16 per month
Remote Staff Recruiter Comments
He has experience supporting clients from the US
He has handled roles that include working as Junior Web Developer, IT Support Associate, and Junior High school teacher
He is adept at doing the following tasks:
- Redesigning websites
- Customizing Odoo/Open ERP modules
- Creating new modules from scratch
- Setting up Odoo multi-website from scratch
- Creating and customizing the Odoo website
- Upgrading modules to make it compatible with the new version
- Import/Export data from one database to other databases
- Odoo 8, 9, 10, 11, 15 & 16 (Basic)
- Odoo 12, 13, 14 (Expert)
- Web Servers: Nginx
- Javascript
- Jquery
- HTML
- Python
- Bootstrap
- Google Cloud
- Management Versioning (GitHub & GitLab)
- Linux
- Windows
- Windows server
- pgAdmin
Predictive Index Behavioral Profile- Promoter
Strongest Behaviors
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.
Bon is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active, and responsive in social situations.
The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to Bon to be liked and accepted, and he expresses himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Employment History
Junior High School Teacher
Industry:
Education
Employment Period:
June 2017 to March 2018 (9 Months)
Duties and Responsibilities:
- Teaching Highschool Physics and Geography to 1st year and 2nd year students (K-12)
Junior Web Developer
Industry:
Education
Employment Period:
April 2019 to June 2021 (26 Months)
Duties and Responsibilities:
- Development and/or maintenance of eCommerce websites using Odoo.
IT Support Associate
Industry:
Consulting (Business & Management)
Employment Period:
July 2021 to January 2023 (18 Months)
Duties and Responsibilities:
- Development and/or maintenance of eCommerce websites using Odoo.
Education History
Field of Study:
Physics
Major:
Physics
Graduation Date:
March 1, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Python, Odoo, HTML, CSS, Bootstrap, JavaScript, jQuery, SEO, Git, Remote Access,
INTERMEDIATE ★★
-
Google AppsGoogle Tag ManagerGoogle Merchant
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14322221449
- Internet Type: Cable
- Hardware Type: Laptop
- Brand Name: AsusTEK Computer Inc.
- Processor: Intel i5 9th generation
- Operating System: Windows 11
All-inclusive Rate: USD $8.16/hr
Marvin
Candidate ID: 484429
ADVANCED
-
PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation...
INTERMEDIATE
-
Procurement, Cost Engineering, Structural Design...
Median Rate
$8.16
$8.74
if $1 = PHP52
$10.24
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.16 per hour or $USD 707.42 per month
Full Time: $USD 8.16 per hour or $USD 1414.85 per month
Remote Staff Recruiter Comments
He has experience working closely with US and Australian clients which are both from the Construction industry
He is proficient in doing the following tasks:
- Prepares Bill of quantities
- Compiles Bill of materials
- Creating structural drawings mostly rebars and concretes using AutoCAD software
- Preparing erection and shop drawings
- Conducted estimation of materials like steel (columns and beams), floor/roof trusses, wall & floor panels, siding, roof types, and etc.
- Interpreting building plans ( blueprints and drawings)
He used the following tools/software:
- Planswift (6 yrs.+)
- Bluebeam
- AutoCAD
- Shear 97
- ShearCAD
- Microsoft Office application (Word and Excel)
He is amenable to working the dayshift for any full-time role.
Predictive Index Behavioral Profile- Artisan
https://www.predictiveindex.com/reference-profile/artisan/
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Behavioral Summary
Marvin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within his area of expertise. Works at a steady, even pace, leveraging his background for the betterment of the team, company, or customer.
With experience and/or training, Marvin will develop a high level of specialized expertise. Serious and dedicated to the job and the company. His work pace is steady and even-keeled, and he is motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to his decision-making; Marvin plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Steel Detailer/CAD Operator
Industry:
Manufacturing / Production
Employment Period:
November 2006 to December 2009 (37 Months)
Duties and Responsibilities:
• Prepares two primary types of drawings: Erection drawings and Shop drawings
• Generate the drawings that the fabricator will use to cut and weld all the necessary members.
• Generates the layout instructions to facilitate the installation and erection of the steel framework.
• Compilation of Bills of Materials, Field and Shop Bolt Lists, and other documentation as required.
• Drafting erection and fabrication drawings of stairs, handrails, and other miscellaneous and ornamental metal items or structural steel.
Quantity Surveyor/Estimator
Industry:
Construction / Building / Engineering
Employment Period:
December 2009 to December 2015 (72 Months)
Duties and Responsibilities:
• Preparation of Bill of Quantity with complete unit price.
• Preparing cost comparison and evaluate the unit rate of the sub-contractors quotation.
• Coordinate with approved vendors for the supply and sub-contract quotation.
• Evaluate tender clarification in order to incorporate in tender price.
• Reviewing tender and contract documents.
Rebar Detailer
Industry:
Construction / Building / Engineering
Employment Period:
May 2016 to July 2017 (14 Months)
Duties and Responsibilities:
• Create structural drawings or project plans using AutoCAD or another computer-aided design program to describe the specifications for rebar or other steel construction materials in a project.
• Explores design data shown on the design drawings and project specifications to detail or record all the reinforcing steel members required for a specific section of the structure.
• Placing drawings for concrete reinforcing steel & Shop drawings for structural members.
• Reviewing all jobs weekly to ensure contracts are on schedule.
Steel Estimator
Industry:
Manufacturing / Production
Employment Period:
November 2017 to April 2022 (53 Months)
Duties and Responsibilities:
• Prepare estimates on new projects and estimate prices on change orders.
• Read and interpret job bid instructions and detailed specifications for preparations of estimates.
• Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
• Computes costs by analyzing labor, material, and time requirements.
Freelance Estimator/ Exterior Finish
Industry:
Construction / Building / Engineering
Employment Period:
July 2022 to November 2023 (16 Months)
Duties and Responsibilities:
- Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
- Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
- Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
- Perform other duties and responsibilities as required and assigned
Freelance Estimator/Exterior Finisher
Industry:
Construction / Building / Engineering
Employment Period:
May 2022 to June 2022 (1 Months)
Duties and Responsibilities:
- Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
- Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
- Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
- Perform other duties and responsibilities as required and assigned.
Education History
Field of Study:
Engineering (Civil)
Major:
Civil Engineering
Graduation Date:
January 1, 2003
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation, Quantity Surveying, AutoCAD, Drafting, Project Management,
INTERMEDIATE ★★
-
ProcurementCost EngineeringStructural Design
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14626811459
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Aspire A514-54
- Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.18/hr
Siena
Candidate ID: 483485
ADVANCED
-
Customer Service, Retail, Academic Research, Executive Support...
INTERMEDIATE
-
Email management, Chat Support, Sales...
Median Rate
$7.18
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.18 per hour or $USD 622.35 per month
Full Time: $USD 7.18 per hour or $USD 1244.69 per month
Remote Staff Recruiter Comments
- Siena has 8 years of relevant work experience. She has performed various roles in different companies where she supported the following tasks:
- Virtual Assistance
- Lead Generation
- Customer service
- Data entry
- Sales
- She has been working as a virtual/executive assistant for 2 years now and did:
- Email management
- Calendar management
- Minutes of the Meeting
- Inbound and Outbound Calls
- Power Point Presentations
- Research
- Records keeping
- Social media management
- Database building
- Travel arrangements
- She worked with, Canadian, and American client.
- Prior working as Virtual Assistant, she has also worked as Event coordinator where he managed the entirety of some events like weddings, and trade shows
- She is proficient in One Drive, air table, zapier, agile, Salesforce, and Microsoft
- She is available to start immediately. She is amenable to working the day shift for any part-time or full time position. tools.
Strongest Behaviors
- Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
- Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
- Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
Siena Maris is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.
Employment History
Financial Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2010 to January 2012 (22 Months)
Duties and Responsibilities:
- As Financial Specialist my job is to perform cost analyses and evaluate current accounting trends. Also, I recommend, design and monitor short-term and long-term investment strategies.
Back Office Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2012 to January 2014 (22 Months)
Duties and Responsibilities:
- I do complete analysis of queries related to specific orders and contracts and these queries are communicated via email or phone. I update customers regularly and provide the progress of their queries followed by complete resolution within the agreed service level. If customers got more complex queries, I ensure proper escalation process to adhere and resolve their concerns.
Sales Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2015 to October 2017 (26 Months)
Duties and Responsibilities:
- As Sales Associate I am responsible for all sales activities, from lead generation through close. The skills I acquired from this job are: deliver prepared sales scripts to persuade potential customers to purchase a product or service, respond to question, identify and overcome objections, take the customer through sales process, obtain customer information, follow up on initial contact, complete records of telephonic interaction, order and accounts.
Business Development Manager
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2017 to October 2018 (11 Months)
Duties and Responsibilities:
- As business development executive I am tasked with the job of helping business grow. My priority is to assist the company acquire new customers and sell additional products or services to existing ones; my role is crucial for any business with the ambition to expand or the necessity to diversify its clientele. Effective business development managers are in high demand in nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit organizations.
Retention Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2019 to February 2021 (25 Months)
Duties and Responsibilities:
- As a Retention Specialist, I implement customer retention strategies to increase loyalty and retain business. I analyze customer feedback, negotiate with customers, implement retention strategies and compile reports.
Executive Virtual Assistant
Industry:
Environment / Health / Safety
Employment Period:
March 2021 to May 2022 (14 Months)
Duties and Responsibilities:
- As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, create presentations and address employees administrative queries.
Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2021 to January 2022 (6 Months)
Duties and Responsibilities:
- Being a Virtual Assistant of Digitally De-cluttered, I help clients de-clutter digital spaces. I organize clients' files on Google Drive and One Drive and I help clients with some administrative tasks.
Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2021 to August 2021 (0 Months)
Duties and Responsibilities:
- Help the client organize her Digital Space. I was also tasked to help her with some administrative jobs.
Executive Virtual Assistant
Industry:
Education
Employment Period:
October 2021 to December 2022 (14 Months)
Duties and Responsibilities:
- As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, conducting research, create presentations and address employees administrative queries.
Education History
Field of Study:
Mass Communications
Major:
Mass Communication
Graduation Date:
March 1, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Retail, Academic Research, Executive Support, Virtual Assistant Skills,
INTERMEDIATE ★★
-
Email managementChat SupportSales
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: DirectX
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $12.58/hr
Paulo
Candidate ID: 483216
ADVANCED
-
Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management...
INTERMEDIATE
-
BAS Reporting, Tax compliance, QuickBooks...
Median Rate
$12.58
$13.73
if $1 = PHP52
$16.73
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 12.58 per hour or $USD 2180.54 per month
Remote Staff Recruiter Comments
- Paulo is a Commerce graduate with a major in Management Accounting. He has more than 10 years of relevant experience and worked with local and international clients. He's been exposed to a number of industries such as IT, recruitment, insurance, construction, and food and beverage. His most recent employment was with an outsourcing company where he dealt with 23 clients based in New Zealand and carried out the following tasks:
- Financial statement preparation
- Bank reconciliation
- Account reconciliation
- Intercompany reconciliation
- GST reconciliation and filing
- Payroll preparation
- With this employment, he started as a Management Accountant and got promoted to Team Leader where he handled up to 6 team members, supervising, delegating tasks, and training them.
- He is knowledgeable about BAS.
- Locally, he did government compliance and taxation.
- He holds certificates for Xero Advisor and Xero Payroll.
- Paulo is well-versed with Xero, Google Workspace (Spreadsheet, Document, Drive, Meet), PayHero, WorkflowMax, QuickBooks Desktop, Microsoft Office Apps (Excel, Outlook, Word), Peachtree, and Process Manager.
- He can start immediately.
- He prefers working the day shift but can consider the graveyard shift too, full-time.
Strongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Paulo is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Paulo, who takes responsibilities very seriously.
With experience and/or training, Paulo will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Paulo is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Accounting Staff
Industry:
Printing / Publishing
Employment Period:
April 2008 to March 2012 (47 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Preparation of Trial Balance, Schedules and Chart of Accounts
- Supervises the cost estimator, credit & collection & post calculation
- Engage in all Government transactions
- Inventory Management
- Reconciliations (inter company, inventory, etc.)
Executive Finance
Industry:
Printing / Publishing
Employment Period:
June 2012 to May 2013 (10 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement - P&L and Balance Sheet
- Directly Reporting to the Officials at Hongkong
- Generating Financial Reports which are needed by Hongkong Officials for Decision Making
- Budget, Cash Flow & Bank Reconciliations - Dollar and Peso Account.
- Employees Payroll and Fringes
- Engage in all Government transactions
- Intercompany reconciliation
- Fixed Assets & CAPEX
Accountant
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
November 2014 to January 2016 (14 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Directly Reporting to the CEO
- Generating Financial Reports which are needed for decision making and planning
- Budget, Cash Flow & Bank Reconciliations
- Accounts Payable
- Organizing the System (POS & Accounting)
- Setting and implementations of Controls and Standard procedure
- Inventory management
Accounting Officer
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
March 2017 to January 2018 (10 Months)
Duties and Responsibilities:
- Preparation of Financial Statement for Japanese concept, composes of 3 Companies and has 21 branches and 3 commissaries.
- Setting and implementations of Controls and Standard procedure
- Generating Financial Reports which are needed for decision making and planning
- Bank Reconciliations
- Supervising and training Accounting team and checking the accuracy and timeliness of their works
- Costing and Cost analysis
Accounting Officer
Industry:
Construction / Building / Engineering
Employment Period:
May 2018 to July 2019 (13 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Preparation of Subsidiary Ledgers
- Setting and implementations of Controls and Standard procedure
- Generating Financial Reports which are needed for decision making and planning
- Bank Reconciliations
- Supervising and training Accounting team and checking the accuracy and timeliness of their works
- Costing and Cost analysis
- Assets and Inventory Management
Finance Officer
Industry:
Computer / Information Technology (Software)
Employment Period:
July 2019 to July 2021 (23 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Preparation of Subsidiary Ledgers
- Setting and implementations of Controls and Standard procedure
- Generating Financial Reports which are needed for decision making and planning
- Bank Reconciliations
- Supervising Accounting Staff and delegating tasks
- Handles all Government Transactions (SEC, BIR, SSS, PHIC, HDMF )
Team Leader/Management Accountant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2021 to July 2023 (21 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Preparation of Subsidiary Ledgers
- Generating Financial Reports which are needed for decision making and planning
- Maintaining the completeness and accuracy of data in Xero
- Bank Reconciliations and Account Reconciliations
- Supervising Accounting Staff and delegating tasks
- Checking the work of the Accounting team
- GST reconciliation and Filing
- Setting and implementations of Controls and Standard procedure
- Setting up processes and process notes
- Payroll preparation
Senior Accountant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2023 to November 2024 (16 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Management Reports
- Preparation of Subsidiary Ledgers
- Generating Financial Reports which are needed for decision making and planning
- Maintaining the completeness and accuracy of data in Xero
- Bank Reconciliations and Account Reconciliations
- GST reconciliation and Filing
- Costing and Cost Analysis
Freelance Accountant
Industry:
Accounting / Audit / Tax
Employment Period:
October 2024 to June 2025 (7 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Management Reports
- Preparation of Subsidiary Ledgers
- Generating Financial Reports which are needed for decision making and planning
- Maintaining the completeness and accuracy of data in Xero
- Bank Reconciliations and Account Reconciliations
- GST reconciliation and Filing
- Costing and Cost Analysis
SENIOR ACCOUNTANT
Industry:
Employment Period:
July 2023 to October 2024 (15 Months)
Duties and Responsibilities:
FINANCE OFFICER
Industry:
Employment Period:
October 2024 to December 2025 (14 Months)
Duties and Responsibilities:
Education History
Field of Study:
Major:
Computer Technology
Graduation Date:
March 2, 2012
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Certified Management Accounting
Graduation Date:
January 2, 1998
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Commerce
Major:
Management Accounting
Graduation Date:
January 1, 2003
Located In:
Philippines
License and Certification: :
- Certified Management Accountant
- Certified Xero Advisor
- Certified Payroll Xero Advisor
Skills
ADVANCED ★★★
-
Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management, Xero, Microsoft Excel, Google Spreadsheet, Financial Statements, Bookkeeping, Financial Reports, Process Improvement, General Accounting, Accounting, Office 365,
INTERMEDIATE ★★
-
BAS ReportingTax complianceQuickBooks
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17066006360
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel Core i7
- Operating System: Windows 11
All-inclusive Rate: USD $8.90/hr
Giovanni
Candidate ID: 482725
ADVANCED
-
Microsoft Excel, Microsoft PowerPoint, Quantity Surveying, Material Cost Estimation...
INTERMEDIATE
-
Technical drawing, Architectural Design...
Median Rate
$8.90
$9.57
if $1 = PHP52
$11.32
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.90 per hour or $USD 1542.46 per month
Remote Staff Recruiter Comments
A licensed Civil Engineer with over five years of progressive, hands-on experience specializing in quantity surveying and cost estimation within the construction industry. Giovanni has developed strong expertise in preparing accurate cost projections, material and labor takeoffs, progress billings, and contractual documentation for both small- and large-scale developments. He earned his Bachelor of Science in Civil Engineering from Manuel S. Enverga University Foundation (2014–2019), providing a solid academic foundation for his professional practice.
Throughout his career, he has held both full-time and part-time roles, contributing to a wide range of project types—spanning vertical constructions such as residential homes and commercial buildings, as well as horizontal infrastructure projects like roads and warehouse facilities. His work spans both local and international settings, including nearly three years supporting Australia-based clients, where he ensured compliance with relevant building codes and standards, including Australian regulations. This international exposure has strengthened his technical versatility and understanding of regional compliance frameworks.
1. Career Highlights / Relevant Projects
-
Has led cost estimation, billing, and quantity takeoffs for vertical projects such as residential and commercial buildings, as well as horizontal works like roads and warehouses.
-
Notably managed fit-out, facade, and architectural works including tiling, flooring, painting, and ceiling scopes.
-
Regularly handled project billing, inspection requests, and documentation such as purchase orders and quotations, in collaboration with engineers and architects.
-
Demonstrated adaptability in performing rotating assignments across multiple simultaneous projects, consistently meeting deadlines and quality standards.
-
Provided input on technical scopes such as elevator systems by liaising with mechanical engineers for accurate material assessment.
2. Skill Proficiency + Tech / Software Proficiency
-
Skills Proficiency: Proficient in end-to-end cost estimation, contract and procurement management, budgeting and cost control, project billing, and progress reporting.
-
Tech / Software Proficiency: Proficient in Microsoft Excel (advanced use for cost estimation and reporting), PlanSwift (over 3 years of experience), Cubit X (utilized for quantity takeoffs and material visualization), AutoCAD (for interpreting plans and making design updates), Bluebeam (for document review and markup), and Monday.com (for project task management). Also familiar with SharePoint for document collaboration and access.
He can start immediately.
Predictive Index Behavioral Profile: Adapter
Strongest Behavior:
-
Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.
-
Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
-
Generally, takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.
Behavioral Summary:
-
This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different. Giovanni is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.
Employment History
Quantity Surveyor
Industry:
Construction / Building / Engineering
Employment Period:
June 2025 to Present
Duties and Responsibilities:
- Prepared comprehensive CSA (Civil, Structural, and Architectural) quantity take-offs, detailed cost breakdowns, and complete tender documentation to support accurate project costing, budgeting, and client presentations.
- Analyzed and evaluated subcontractor quotations, conducted tender analysis, and performed cost comparisons to ensure competitive pricing and alignment with project specifications.
- Collaborated with project teams to verify scope requirements, identify cost-saving opportunities, and maintain consistency between design intent and budget constraints.
- Assisted in the preparation of bid proposals, including pricing schedules, technical submissions, and supporting documentation to meet client and regulatory requirements.
- Maintained organized records of estimates, supplier pricing, and tender documents to support future project referencing and audit requirements.
- Supported contract administration activities, including variation cost assessment, progress valuation, and coordination with subcontractors during the procurement phase.
Quantity Surveyor
Industry:
Construction / Building / Engineering
Employment Period:
January 2023 to May 2025 (28 Months)
Duties and Responsibilities:
- Prepared comprehensive quantity take-offs and detailed cost estimates for a wide range of commercial and fit-out projects, including office spaces, retail establishments, and mixed-use developments.
- Contributed to cost planning, feasibility analysis, and budget development for projects serving Singaporean and broader Asian markets, ensuring alignment with client objectives and financial constraints.
- Collaborated closely with project managers, architects, and contractors to evaluate design proposals, identify cost-saving opportunities, and enhance value engineering initiatives.
- Monitored project costs throughout various stages of development, ensuring accuracy, consistency, and adherence to approved budgets.
- Reviewed tender documents, analyzed subcontractor quotations, and assisted in procurement processes to support timely and cost-effective project execution.
- Maintained detailed cost databases and prepared regular cost reports, forecasts, and financial updates for stakeholders.
- Ensured compliance with industry standards, contractual requirements, and company procedures while supporting overall project delivery and financial performance.
Cost Estimator
Industry:
Construction / Building / Engineering
Employment Period:
August 2021 to December 2023 (28 Months)
Duties and Responsibilities:
- Prepared comprehensive quantity take-offs for architectural, structural, civil, and external works based on Australian residential drawings and specifications, ensuring alignment with project scope and design intent.
- Developed detailed and accurate cost estimates, including elemental cost plans and trade-specific breakdowns, to support tender submissions and pre-construction planning.
- Conducted thorough reviews of drawings, specifications, and scope documentation to identify discrepancies, omissions, and potential cost risks, ensuring completeness and accuracy of all estimates.
- Assisted in the preparation and evaluation of variation orders by analyzing design revisions, assessing cost impacts, and updating estimates in accordance with client requirements and project changes.
- Collaborated with project managers, engineers, and consultants to clarify technical details, optimize cost solutions, and ensure estimates were aligned with project objectives and timelines.
- Maintained and updated cost databases, historical data, and pricing benchmarks to improve estimating accuracy and efficiency.
- Performed value engineering analysis to identify cost-saving opportunities without compromising quality, safety, or project requirements.
- Supported procurement activities by preparing bills of quantities, analyzing subcontractor quotations, and assisting in bid comparisons and negotiations.
- Ensured compliance with relevant Australian standards, building codes, and industry best practices throughout the estimating process.
Office Engineer
Industry:
Construction / Building / Engineering
Employment Period:
December 2019 to June 2021 (18 Months)
Duties and Responsibilities:
- Producing accurate and detailed as-built drawings for completed projects, ensuring all revisions and field changes are properly documented in accordance with project specifications and industry standards.
- Monitoring overall project progress, tracking milestones, and coordinating with relevant teams to ensure timely completion of tasks and adherence to project schedules.
- Assisting in project planning and execution by reviewing technical drawings, specifications, and scope requirements.
- Coordinating with engineers, architects, and site personnel to verify design changes and resolve discrepancies.
- Maintaining organized documentation of project records, including drawings, reports, and correspondence.
- Ensuring compliance with quality standards, safety regulations, and company procedures throughout the project lifecycle.
- Providing regular progress updates and reports to stakeholders, highlighting potential delays, risks, and recommended solutions.
Education History
Field of Study:
Engineering (Civil)
Major:
CIVIL ENGINEERING
Graduation Date:
March 29, 2019
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft Excel, Microsoft PowerPoint, Quantity Surveying, Material Cost Estimation, Civil Engineering, Bluebeam Software, PlanSwift,
INTERMEDIATE ★★
-
Technical drawingArchitectural Design
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus Zenbook Duo 14
- Processor: i9 - 13th Gen
- Operating System: Windows 11
All-inclusive Rate: USD $9.34/hr
Jeli
Candidate ID: 482314
ADVANCED
-
Google Apps, Slack, Hubspot CRM, Hootsuite...
INTERMEDIATE
-
Phone Support, Appointment Setting, Email Marketing, Email Support...
Median Rate
$9.34
$10.07
if $1 = PHP52
$11.97
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.24 per hour or $USD 801.01 per month
Remote Staff Recruiter Comments
- Lai has more than 10 years of relevant experience.
- She worked for 8 years in the BPO providing customer service and shifted to remote work in 2018 as a virtual assistant for real estate clients for 4 years.
- She is adept in performing the following:
- Customer support
- Inbound Sales
- Appointment setting
- Email marketing and management
- Social media management and marketing
- Order fulfillment
- Cold calling
- Lead sourcing
- Skip tracing
- Other admin tasks like contract sending
- She used applications and tools such as Google Suite, Slack, Hubspot, HootSuite, Zillow, MailChimp, Asana, Trello, ZoomInfo, Trulia, and DocuSign.
- She can start ASAP.
- She can work anytime for any part-time or full-time position.
Strongest Behaviors
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
- Detail-oriented and helpful; works comfortably as part of a team and often checks work.
Jeli Marie is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.
This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.
Employment History
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2009 to July 2011 (26 Months)
Duties and Responsibilities:
- Received inbound calls regarding their queries about booking, changing and canceling their hotel, flight and car reservations Answered multiple calls a day Called hotels, airlines and car companies regarding customers concerns Subject Matter Expert
- Assisted new employees on the work around and the processes of the account Listened to their calls for quality purposes Took supervisor calls
Publishing Consultant / Sales
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2011 to August 2012 (12 Months)
Duties and Responsibilities:
- Did outbound phone calls to aspiring authors and offered publishing packages that best suit their needs in publishing their books Did some follow up calls with the authors Offered marketing for their book Aegis People Support
Implementation Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2015 to July 2016 (12 Months)
Duties and Responsibilities:
- Updated rates, availability, promos and photos on website Emailed hotel representatives to ask for updated information of the hotel Did weekly video group meetings with the direct client Trained on how to use a CRM and was tasked to train colleagues Responded to customer and client emails
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2016 to June 2017 (10 Months)
Duties and Responsibilities:
- Resolved complaints, problems or questions while demonstrating professionalism and courtesy to customers.
- Answered inbound phone calls and addressed customer's inquiries about buying or selling on the website Provided first call resolution to client inquiries on technical issues by using active listening skills and thorough knowledge of company products/services
Logistics Assistant
Industry:
Others
Employment Period:
August 2017 to September 2018 (13 Months)
Duties and Responsibilities:
- Created, processed and edited orders
- Updated orders tracking and invoice numbers
- Created end of day reports Submitted tracking and invoices
- Maintained vendor’s portal ,making sure there are no pending orders, no cancellations and changes
General Virtual Assistant
Industry:
Others
Employment Period:
July 2018 to June 2022 (46 Months)
Duties and Responsibilities:
- Followed a script-driven call flow and handle questions and objections
- Gauged seller motivation
- Input data into a CRM (Zillow) form
- Send SMS to possible leads
- Sourced leads and perform skip tracing
- Completed property research and comparative market analysis (comparable)
- Created basic spreadsheets using Google Sheets or Excel Managed Leads
- Set up accounts for Facebook, Twitter, Instagram, and LinkedIn
- Created and posted contents in
- Facebook and Instagram
- Performed graphic design using Canva
- Replied to messages and comments
- Created email campaigns
- Created lists on where to send email campaigns
- Responded to emails
- Organized Email
Client Services Representative
Industry:
Others
Employment Period:
February 2023 to December 2023 (9 Months)
Duties and Responsibilities:
- Send Construction updates to clients and brokers Request registration updates from developers via email
- Send title updates to clients and brokers Update necessary details in the CRM (Registration dates, construction updates, etc) Saved client’s documents in there respective Gdrive.
- Mark up & send clients working drawing and other documents via Docusign
- Responded to clients queries about build updates and title updates
- Created presentations for clients
- Requested information from client that the builder needs
- Maintained good relationship with the clients by responding to there queries and keeping them up to date in all necessary updates
Real Estate Executive Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
May 2024 to September 2024 (3 Months)
Duties and Responsibilities:
- Email Management
- Manage the agent's inbox and calendar efficiently
- Calendar Management
- Create and manage tasks for the real estate agent
- Data Entry
- Maintain the agent's CRM (Customer Relationship Management) system
- Enter listings into MLS (Multiple listing services directory)
- Prepare seller disclosure packets prior to on market date
- Order and scheduling of listing photo/vid shoot
- To undergo training for transaction coordinating for seller and buyer sides Participate in weekly meeting recap
- Complete assigned client touch points (emails, mailers, comment on social posts)
- Prospect the agent's client database via phone texts, or emails
- Create Comparative Market Analysis (CMAs) for past clients for annual financial review
- Create and edit email templates via messaging platforms
- Coordinate with third-party service providers such as pest and home inspectors
- Create and curate content for social media
- Write blog posts, newsletters, captions (assisted by AI)
- Schedule and post content
- Improve SEO and online visibility
- Create both print and digital content using tools such as Canva
- Perform basic editing of photo and video content
- Design newsletters, brochures, flyers, postcards, and flipbooks
- Manage newsletter recipient lists
Education History
Field of Study:
Engineering (Computer/Telecommunication)
Major:
Electronics and Communication Engineering
Graduation Date:
January 1, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Google Apps, Slack, Hubspot CRM, Hootsuite, MailChimp, Asana, Trello, DocuSign,
INTERMEDIATE ★★
-
Phone Support, Appointment Setting, Email Marketing, Email Support, Social Media ManagementCold CallingLead GenerationLogisticsSales
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment:
- Speed Test Result: https://www.speedtest.net/result/14331549335
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name:
- Processor: Intel Core i5
- Operating System: Windows 10
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
#2. The Abdicator Who Disappears After Assigning
Meanwhile, there’s another type of manager who is the opposite of the micromanager.
While the micromanager constantly hovers over new hires, an abdicator disappears completely after delegating a task.
Illustration:
Gail is assigned to supervise Anna, a new offshore hire. To get her started, Gail sends an email on Friday at 5 PM with the instructions: “Here is the client data. Please build a 20-slide deck by Monday. You’re the expert, so I’ll leave the creatives to you.”
Anna accepts the task willingly, but she has many questions about the client profile, as she was not given sufficient information. She tries to reach out to Gail, but receives no response over the weekend.
On Monday, Anna is unable to complete the task, leaving Gail frustrated and blaming Anna.
#3. The Assumer Who Thinks “It’s Obvious”
Finally, there’s the assumer, a manager who expects everyone, including new hires, to “just get it” instantly.
This type of manager often has a lot of experience and expertise – but unfairly expects the same level of understanding from everyone else.
Illustration:
Owen has been with the company for a decade and is assigned to monitor Alex, the new offshore hire. On the first day, Owen tells Alex to run the weekly report. While this instruction seems obvious to Owen, it actually involves:
- Pulling data from three different sources;
- Cross-referencing them in an Excel spreadsheet; and
- Sending a PDF copy immediately afterward.
Without this specific knowledge, Alex complied with the instructions as best as he could. He did a standard report and handed it over to Owen who was baffled at the results and ends up berating Alex for not exercising his best judgment – when the latter wasn’t given enough context and background information to begin with.
What Great Handoffs Actually Look Like
The above examples show how easily managers can undermine new offshore hires, often without even realizing it.
Now that we know what not to do, let’s take a look at what effective handoffs look like.
- Shared Understanding, Not Just Assigned Tasks – Assigning tasks is not enough. It’s equally important to explain why a task is being assigned. When a new hire understands the overall business objective, they can make informed decisions and smart pivots when facing roadblocks, rather than waiting for instructions.
- Clear, Documented Expectations and Samples – Create a checklist outlining what a completed task should look like, and include tangible benchmarks. For example, provide examples of finished tasks so the offshore hire can see exactly what “success” looks like and replicate it effectively.
- First 30 Days of Feedback Built-In – A great handoff begins as early as the first week. Spend at least 10 minutes providing feedback to the offshore hire, helping them build confidence in their work. Be clear and encouraging, letting them know that questions are expected and they should never hesitate to ask. This proactive approach helps prevent small misunderstandings, especially in a remote setting.
Fixing the Handoff: A Quick Audit for Leaders
Since we’ve covered what goes wrong in a handoff and who’s responsible, let’s now focus on how to fix it by asking the right questions.
Does Someone Own the Onboarding Process?
If everyone is responsible for the new hire, no one truly is.
Accountability cannot be shared across an entire department. The offshore hire should clearly know who to approach when an immediate issue arises.
Are Deliverables or Outcomes Being Delegated?
Delegation is at the heart of every successful project. When done right, it ensures accountability and helps maintain a high quality of work.
More importantly, proper delegation ensures team members are not left hanging. When they finish tasks early, they know what to do next without having to ask.
What Happens After the First 7 Days?
Onboarding is a marathon. It doesn’t end after you hand over login details.
After the first week, they should be in learning mode with the guidance of their immediate supervisor or mentor. They can observe how their managers work, while managers review their output without micromanaging.
By Day 7, the hire should clearly know what they are expected to master by Day 30.
How Remote Staff Ensures Handoff Success
Handoff and onboarding may seem straightforward; however, they come with nuances that can be tedious and time-consuming.
As a result, many business owners delegate these tasks to outsource providers and Employers of Record like Remote Staff.
For 18 years and counting, Remote Staff has helped Western businesses with administrative support, including onboarding. When it comes to outsourcing, Remote Staff uses a pre-vetting process to ensure candidates are already skilled and experienced in their field.
More importantly, they assign a dedicated account manager to ensure remote workers are properly trained and onboarded, both during the first 7 days and beyond the first 30 days.
FAQs – Offshore Handoffs and Delegation Clarity
Here are some frequently asked questions about failed offshore handoffs and effective delegation for offshore hires.
#1. Why Do Offshore Hires “Fail” Even When They Look Good on Paper?
Skilled offshore workers often don’t fail due to a lack of talent but because they lack context.
When leaders assign tasks without proper SOPs or instructions, the hire is left to guess. And these guesses are often mistaken for poor performance rather than gaps in guidance.
#2. Who Should Own the Onboarding Process?
Onboarding is a shared responsibility, but it should primarily fall on the manager or direct supervisor. Define what success looks like, provide clear examples, and set 30-60-90 day milestones.
If you lack the time or expertise to onboard effectively, you can rely on third parties like Remote Staff, who specialize in offshore onboarding and administration.
#3. How Much Documentation Is Too Much?
The right documentation focuses on speed, not quantity. It becomes counterproductive when reviewing SOPs slows a new hire instead of helping them work faster.
In other words, if your hire spends their first week just reading manuals instead of doing tasks, you’ve fallen into the trap of documentation paralysis.
#4. Can Remote Staff Help with Handoff Planning?
Yes! Remote Staff handles the onboarding process and supports business owners with administrative tasks like payroll, time tracking, and employee assistance.
With these time-consuming duties taken off your plate, you can focus on giving clear instructions for the tasks where you need help the most.
#5. Should I Start with Simple Tasks or Go All-In?
It’s tempting to go all-in, but it’s more effective to follow a crawl, walk, and run approach.
Start with high-frequency, low-risk tasks like checking emails, data entry, filing documents, and backing up data.
If you dump a complex, high-stakes project on a new hire in Week 1, you’re testing their guesswork, not their ability.
Conclusion – It’s Not Hiring Offshore That Fails. It’s the Handoff.
The offshore blame game cannot be won without clearly identifying the ones responsible for a new hire’s success.
No matter how skilled a remote professional is, they are likely to fail in an environment that relies on luck instead of systems. Your input drives the output, your documentation limits guesswork, and your ownership ensures accountability.
In other words, if you provide the right map, the right talent will always find the destination. Without it, even the most skilled offshore hire will get lost.
Need assistance with onboarding?
Syrine studies law while working as a content writer. Outside of writing and studying, she tutors, plans events, and browses social media. In 2021, she published Stellar Thoughts.
