Hire World-Class, High Performing, Vetted Administrators.
Cut Labor Costs by 70%

Name: Outsource Admin Tasks Online, Skilled Filipino Professionals
Author: admin

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

Hire World-Class, High Performing, Vetted Administrators.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Administrators.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Administrator for Your Business

Every business owner wants to make the most of each day. But with only 24 hours and countless tasks, it’s easy (and all too common) to feel overwhelmed.

As a result, many entrepreneurs experience stress, fatigue, and even burnout from wearing multiple hats. Left unchecked, doing everything yourself can lead to inefficiency, lower quality work, and unfinished tasks.

Fortunately, there are remote administrators who can help you with scheduling, documentation, and other administrative matters – so you can focus on the things only you can do to really move the needle.

Let’s take a closer look.

Our Clients love us.
Be the next success story!

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $8.36/hr

Rio

Candidate ID: 396765

Administrative Human Resources Personnels

ADVANCED

Recruiting, Sourcing, Resume Screening, Interviewing...

INTERMEDIATE

Customer Service, Phone Support...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.08 per hour or $USD 786.71 per month

Full Time: $USD 8.36 per hour or $USD 1449.01 per month

Remote Staff Recruiter Comments

Rio has accumulated extensive experience in the recruitment industry, showcasing a strong ability to handle end-to-end recruitment processes effectively. With a background in technical recruitment, Rio has honed skills in sourcing, screening, and managing candidate relationships across various industries, including IT and construction. His most recent role at Remote Staff was with a Recruitment Agency involved driving the full-cycle recruitment process, interfacing directly with hiring managers, and collaborating closely with HR teams, demonstrating his capability in managing complex recruitment operations. Rio's proactive and detail-oriented approach has consistently contributed to improving candidate experience and operational efficiency, making him a valuable asset in high-pressure environments.
Work Experience:

Over 8 years of relevant experience in recruitment, with a focus on technical roles in IT and construction.
Managed full-cycle recruitment processes including sourcing, screening, and onboarding.
Worked across multiple industries, including IT (RYLEM via ISupport Worldwide), construction (Bamboo Remodel), and hospitality (Intercontinental Hotels Group).

Career Highlights:

Successfully managed recruitment operations for high-volume technical roles at Northbridge Recruitment, leading to improved hiring timelines and candidate quality.
Streamlined candidate experience at OKTA by identifying and implementing process improvements, enhancing scheduling efficiency and overall candidate satisfaction.

Skill Proficiency:

Recruitment: 8+ years of experience, particularly in technical recruitment.
ATS Management: Proficient in various Applicant Tracking Systems and LinkedIn Recruiter, with experience in keeping systems up-to-date and utilizing metrics-driven approaches to improve hiring outcomes.
Communication: Strong interpersonal skills, adept at managing candidate relationships and collaborating with cross-functional teams.

Tools:

DICE, Monster, CareerBuilder, Craigslist, the ladders, ATS (bullhorn)

Rio is currently working as a content creator and is available to start in 2 weeks upon confirmation of a new job offer.

Employment History

IT Recruiter

Industry:

Human Resources Management / Consulting

Employment Period:

May 2021 to August 2023 (27 Months)

Duties and Responsibilities:

Lead the full-cycle technical recruitment process, including sourcing, screening, coordinating interviews, conducting reference checks, and managing offers.
- Assist the recruitment team in managing IT requisitions and sourcing qualified candidates for various technical roles.
- Conduct initial screenings and interviews to assess candidates’ suitability for specific positions.
- Endorse candidates based on qualifications and maintain ongoing candidate management by updating their information and keeping them informed throughout the process.
- Collaborate closely with Hiring Managers and report to the HR Manager.
- Work with the HR team on documentation and related tasks.

Talent Acquisition Business Partner

Industry:

Construction / Building / Engineering

Employment Period:

February 2020 to March 2020 (1 Months)

Duties and Responsibilities:

Full life cycle recruitment process: sourcing, interviewing, managing candidate pools.
In charge of identifying and approaching approved candidates through internal and external channels to ensure that they are active and available for jobs
Onboard newly approved candidates to ensure that they are able to go through their first few jobs until he/she is fully familiar with the Bamboo app and processes.
Work closely with recruiters, interviewers and provide feedback about candidate quality and recruitment process to improve behavioral based interviews, skill sets selection, qualifications and competency requirements of potential candidates
Document and track interactions and applicant tracking system
Adhere to all processes and procedures defined as part of the full life cycle pro engagement and retention management
Strategically works with marketing, construction operations and design to improve candidate quality through nurturing and engagement activities based on engagement surveys and evaluation data to achieve continual improvement
Provide Talent updates during meetings highlighting the tasks and accomplishment on a daily basis. Customer Sales Consultant
Generate leads platforms such as HomeAdvisor, Thumbtack, Houzz and different social media.
Maintain the company's existing relationships with clients/customers.
Creating business for Bamboo by calling potential clients, describing and explaining details, advantages, process, benefits, etc.
Addressing customer inquiries, solving problems and providing effective solutions for clients and the company.
Recognize strengths and weaknesses with clients current marketing strategies and make recommendations for improvements.
Responsible for managing the customer success of clients and be the point of contact for all customers.

Technical Recruiter

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2018 to February 2020 (18 Months)

Duties and Responsibilities:

Full-cycle recruiting - from sourcing through closing and ongoing placement support
Sources resumes of qualified candidates for specific job orders using active & passive job boards (Dice, Monster, Career Builder, LinkedIn Recruiter, Indeed, Applicant Tracking System and Company Website)
Develops, updates, and posts job descriptions for our clients' contract, contract-to-hire, and direct hire positions
Conducts phone interview to pre-screen candidates, verify their qualifications, availability and compensations requirements
Prepares candidates for the client interview process
Schedules and manages both phone and onsite interviews
Provides feedback to candidates throughout the process and ensure positive candidate experience
Keeps our ATS up-to-date and use a metrics driven approach to get results and drive hires
Involve in recruiting passive candidates, through phone calls, emails, and general relationship-building
Manages and maintains candidate relationship while on assignment

Technical Recruiter III Practice Area

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2016 to August 2018 (28 Months)

Duties and Responsibilities:

Sources US resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
Sets up interviews between candidates and hiring managers
Involves recruiting passive candidates, through phone calls, emails and general relationship-building.
Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Team Lead - Hilton Worldwide

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2014 to August 2016 (28 Months)

Duties and Responsibilities:

Communicates company goals, safety practices, and deadlines to the team.
Motivates team members and assesses performance.
Provides help to management, including hiring and training, and keeps management updated on team performance.
Develop a strategy the team will use to reach its goal
Provide any training that team members need
Communicate clear instructions to team members
Listen to team members' feedback
Monitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed
Manage the flow of day-to-day operations
Create report to update the company on the teams' progress

F&B Executive

Industry:

Employment Period:

February 2012 to April 2014 (26 Months)

Duties and Responsibilities:

Accurately taking customers' orders and ensuring that the food and beverages delivered to the customers on time.
Professionally trained on all aspects of restaurant's services; assisted supervisor and manager with their tasks.
Trained new employees and established a professional relationship of integrity.
Ensured the integrity of the restaurant's operation through excellence in customer service.
Employed a safe and clean work environment and complied with all safety procedures and proper equipment usage.
Met customer's requirements through first contact resolution; confirmed customers und Communicated effectively with individuals and teams to ensure high quality and timely expedition of customer request; contributed ideas on ways to resolve problems to better serve customers and improve productivity
Followed food safety procedures according to company policies and health/sanitation regulations.
Always provided prompt and efficient response to customers; understood customer service was a number one priority and responded to customers immediately.

Reservations Specialist

Industry:

Hotel / Hospitality

Employment Period:

March 2006 to January 2012 (70 Months)

Duties and Responsibilities:

Fulfilled reservation requests by determining the rooms available to meet customer desires.
Worked as a Call Center agent for a Global hotel chain and answer inquiries in line with Hotel reservations which includes but is not limited to the following: booking date availability (date of arrival and departure) room details, amenities included and room rates.
Provided customers quality customer care
Presented accurate information and actively offer and sell options to customers to confirm the Hotel Booking at the end of the call.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Export Management

Graduation Date:

March 1, 2004

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Recruiting, Sourcing, Resume Screening, Interviewing,

INTERMEDIATE ★★

Customer ServicePhone Support

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/9294760726
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Lenovo (Inter Core i7 )
Processor: Inter Core i7
Operating System: Windows 10

All-inclusive Rate: USD $8.87/hr

Edelnora

Candidate ID: 396366

Administrative Phone Support Agents

ADVANCED

Administration, Administrative Skills, Team Management, Customer Experience...

INTERMEDIATE

Data Encoding, Data Entry, Collections, Email management...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.87 per hour or $USD 768.94 per month

Full Time: $USD 8.87 per hour or $USD 1537.88 per month

Remote Staff Recruiter Comments

Den is a customer service professional with fourteen years of experience in financial accounts with the most admired outsourcing companies in the country.
She has deep training knowledge and experience on delivering learning and development programs to new hires and tenured employees. She also has experience mentoring junior training staff, new hires and upskill agents.
As a CSR, she handled credit cards, rewards and redeeming points in their cards. She also did account maintenance and some upselling.
He ideal client is someone who will share more ideas and open to new ideas. A client who will put trust on her and guide her as well.
She is available to start immediately.

Predictive Index Behavioral Profile - Analyzer

https://www.predictiveindex.com/reference-profile/analyzer/

Strongest Behaviors:

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary:

Edelnora is an intense, results-oriented person, whose drive and sense of urgency are tempered and disciplined by a strong concern for the accuracy and quality of the details of any work for which she is responsible. Approach to any work done will be based on thorough analysis and detailed knowledge of all pertinent facts.

Much more technically than socially-oriented; has confidence in technical/professional knowledge and ability to get things done correctly. With experience, will develop a high level of expertise in her own work and will be critical of mistakes made by herself or others. Takes the work and responsibilities very seriously and expects others to do the same.

Employment History

FRAUD ANALYST

Industry:

Banking / Financial Services

Employment Period:

January 2006 to June 2006 (5 Months)

Duties and Responsibilities:

Helping customers minimize fraud. As a Credit Card Service Advisor, I was able to gain trust from our customers by providing financial services. It is my job to use independent analysis and exercise judgment to determine if we are talking to the legitimate account holder or a fraudster.

COLLECTIONS AGENT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2006 to January 2007 (7 Months)

Duties and Responsibilities:

Helping customers attain home-ownership and to get back on track.
Opportunity to assist homeowners in settling their mortgage properly based on their income and help to meet the customer's financial needs.

RESOLUTIONS SPECIALIST

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2007 to January 2009 (24 Months)

Duties and Responsibilities:

As Resolutions Specialist:

Enables the customer to resolve transaction issues before they become larger problems.
Assisting customers in their issue for a particular transaction. Giving them advice regarding their protection, how they are covered based on the Legal Agreement and how they will be able to resolve the issue by avoiding the possibility of a dispute escalating to a claim or charge back. And most importantly how they will continue making business with the Company.

As Customer Service Representative:

Assisting customers in dealing with their online transactions as well as troubleshooting basic technical difficulties.
Helps customer in their problems on how to use the account, introducing them more about the product and as the front-liner of the service, I make sure that whatever problem that arises, will be dealt by the relevant queue.

TRAINING OFFICER

Industry:

Banking / Financial Services

Employment Period:

December 2008 to March 2020 (134 Months)

Duties and Responsibilities:

As Training Officer (2014 - 2021)

Conducts product specific trainings to new hires and facilitate upskill trainings to Operations Department.
Responsible for overseeing new hire class performance end-to-end delivery of learning and development programs as required, including performing needs analysis and needs identification, training delivery, vendor relationship management, course participation management, logistics, and other activities as required to deliver learning and development services to the business.
Collaborated with Instructional Designers in developing new learning curriculum to support services to the business.
Focal for Change and Compliance Training. Coordinate risk and control issues, audits, and corrective actions for the business to the Compliance Team.

As Customer Service Representative (2009 - 2014)

Provide 'world-class' service excellence to clients by offering consistent telephone banking experience.
Accustomed to work in a fast paced environments with the ability to think quickly and handle difficult clients

VA

Industry:

Property / Real Estate

Employment Period:

March 2020 to August 2024 (53 Months)

Duties and Responsibilities:

I gather all the necessary documentation required to receive the loan, including employment verification, bank statements, monthly bills and other income information, if applicable. I also reach out to Title Companies, Insurance, HOA for the required documents. And manage and update CRM.

Education History

Field of Study:

Chemistry

Major:

CHEMISTRY

Graduation Date:

April 2, 2006

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Administration, Administrative Skills, Team Management, Customer Experience, Customer Handling,

INTERMEDIATE ★★

Data Encoding, Data Entry, Collections, Email managementEnglish LanguageEnglish TutoringESL TutoringCanva

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/15879577447
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Neutron Extreme (Intel(R) Core (TM) i3-7100 CPU @ 3.90GHz)
Processor: Intel(R) Core (TM) i3-7100 CPU @ 3.90GHz
Operating System: Windows 10

All-inclusive Rate: USD $10.92/hr

Samantha

Candidate ID: 395998

Administrative Back-Office Administrators Personal Assistant

ADVANCED

Salesforce CRM, Executive Assistance, Sales operations...

INTERMEDIATE

...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Central Standard Time Australian Eastern Standard Time Australian Western Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 10.92 per hour or $USD 1893.37 per month

Remote Staff Recruiter Comments

Over 3 years of experience in virtual assistance with a strong focus on executive support, operations, and administrative management.

Worked directly with CEOs and business executives from U.S. and Australian companies, providing end-to-end support for both startups and scaling businesses.

Strong background in Sales Operations, having held a lead EA role, managing other assistants and working as the go-to person for internal tools and systems like Salesforce.

Executive & Operational Support

Provided direct support to C-suite executives, including calendar and inbox management, meeting coordination, travel bookings, and stakeholder communication.
Handled personal assistant tasks, such as hotel and flight bookings, travel itinerary planning, and personal calendar syncing.
Represented executives during escalations, handled confidential information, and responded to stakeholders on their behalf.

Sales, Admin & CRM Expertise

Experienced in creating and managing Salesforce reports, serving as the main point of contact for all CRM-related queries.
Produced internal reports, sales tracking, and performance data analysis.
Familiar with profit and loss (P&L) statements, basic bookkeeping, and understanding of gross margins—particularly relevant for product-based businesses.
Created SOPs, structured workflows, and implemented systems for new business setups (especially in lean/startup environments).

Documentation, Reporting & Communication

Drafted professional correspondence and prepared presentations and documentation for meetings.
Experienced in project tracking, liaising with multiple departments, and ensuring deadlines and deliverables are met.
Has supported product research, packaging coordination, and supplier communication for e-commerce and product sourcing businesses.

Tools & Technical Proficiency

CRM: Salesforce (advanced)
Office Tools: Google Workspace, Microsoft Office Suite (Excel, Word, PowerPoint)
Time Trackers: Familiar with Hubstaff, FastETR, and Remote Staff’s proprietary monitoring tool
Communication & Collaboration: Zoom, Slack, Email Management Platforms

She is available to start immediately.

Employment History

FRONT OFFICE ASSOCIATE

Industry:

Hotel / Hospitality

Employment Period:

September 2019 to January 2020 (4 Months)

Duties and Responsibilities:

Work with different hotel departments to ensure great customer service
Process check-in/check-out of guests, and oversee the department's operation (budget, files, equipment, etc.)

VIRTUAL ASSISTANT

Industry:

Grooming / Beauty / Fitness

Employment Period:

May 2020 to August 2021 (15 Months)

Duties and Responsibilities:

Daily, weekly, and monthly deliverables involving running and exporting reports for financial and client attendance and profile maintenance
Set up email automation, customer journey, and import/export contacts in Mailchimp
Assist member queries, leads, and gym correspondence

SOCIAL MEDIA AND OUTREACH MANAGER

Industry:

Healthcare / Medical

Employment Period:

October 2020 to December 2021 (14 Months)

Duties and Responsibilities:

Oversee the operation of the Sales team, working closely with management
Provide original strategy for social media marketing and lead generation, including SMS & Email Template
Communications strategies via Salesforce & HubSpot
Research and source topics for content generation, and assist with content.
Develop lead generation lists via social media outreach on Facebook and LinkedIn; build automated workflows for lead scraping.

SOCIAL MEDIA MANAGER

Industry:

Grooming / Beauty / Fitness

Employment Period:

March 2021 to March 2022 (12 Months)

Duties and Responsibilities:

Develop creative and engaging social media strategies and content
Manage the day-to-day handling of all social media channels such as Facebook & Instagram, adapting content to suit different channels
Manage and facilitate social media communities by responding to social media posts, developing discussions, and increasing brand awareness + customer engagement

EXECUTIVE ASSISTANT

Industry:

Consumer Products / FMCG

Employment Period:

February 2022 to April 2023 (14 Months)

Duties and Responsibilities:

Email Dictation Transcription Project Management (Vendors, Freelancers, etc)
Organize meetings, including scheduling, sending reminders, etc.
Research all necessary data as directed
Maintain an organized database to easily understand all tasks and provide all necessary reports and output that are required
Assistance in booking meetings, checking schedules, and providing an accurate and organized schedule Accounts Payable/Receivable
Management Personal tasks such as booking travel and appointments
Documentation of Standard Operating Procedures Operations & Logistics Management
Overall Executive Virtual Administrative Support, and any Administrative related services required if needed

EXECUTIVE ASSISTANT LEAD SALES OPERATIONS

Industry:

Government / Defence

Employment Period:

August 2023 to October 2024 (14 Months)

Duties and Responsibilities:

Oversee the operation of the Sales Operations EA team, working closely with management
Partner with sales executives for client outreach
Oversee projects and opportunities, adjusting financials for accurate forecasting
Manage Salesforce CRM for tracking projects, leads, and contacts
Generate financial reports and streamline Salesforce for efficiency
Collaborate across departments on marketing, sales, and business development, ensuring Salesforce data accuracy
Provide overall administrative support and any additional administrative services as needed

EXECUTIVE ASSISTANT LEAD SALES OPERATIONS

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2023 to April 2025 (20 Months)

Duties and Responsibilities:

Oversee the operation of the Sales Operations EA team, working closely with management
Partner with sales executives for client outreach
Oversee projects and opportunities, adjusting financials for accurate forecasting
Manage Salesforce CRM for tracking projects, leads, and contacts
Generate financial reports and streamline Salesforce for efficiency
Collaborate across departments on marketing, sales, and business development, ensuring Salesforce data accuracy
Provide overall administrative support and any additional administrative services as needed

Education History

Field of Study:

Major:

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Email Marketing Tools

Graduation Date:

January 1, 2019

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Salesforce CRM, Executive Assistance, Sales operations,

INTERMEDIATE ★★

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Broadband
Hardware Type: Laptop
Brand Name: Mac ()
Processor:
Operating System: MacOS X

All-inclusive Rate: USD $9.90/hr

Bernadette

Candidate ID: 384577

Administrative Lead Generation Specialists Executive Assistant

ADVANCED

Customer Service, Customer Support, Customer Handling, Customer Experience...

INTERMEDIATE

Social Media Management, Social Media Marketing, Graphics, Video Editing...

Employment Preferences

Availability:

Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.90 per hour or $USD 857.81 per month

Remote Staff Recruiter Comments

Evaluation Comment

Bernie has been working for almost 10 years in the BPO Industry as a Customer Service Representative where she does the following tasks:
Phone and email handling
Technical Support
Customer Handling

She started her remote job in 2020 as a Lead Generation and General Virtual Assistant where she was able to perform the following:

Lead Generation

Social Media Management

Admin Support

Email Marketing

Transcription

Basic Graphic Designing

Customer care

Email correspondence

Preparing quotations

Copywriting

She is adept in using the tools/applications like:

HubSpot (CRM)

Zendesk

Social Media Platform

WordPress

MailChimp

Otter

She can start immediately.

Predictive Index Behavioral Profile- Artisan

Strongest Behaviors

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary

Bernadette is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Bernadette plans ahead, double checks, and follows up carefully on decisions and actions.

Bernie has been working for almost 10 years in the BPO Industry as a Customer Service Representative where she does the following tasks:
- Phone and email handling
- Technical Support
- Customer Handling
She started her remote job in 2020 as a Lead Generation and General Virtual Assistant where she was able to perform the following:
- Lead Generation
- Social Media Management (Facebook and Instagram)
- Admin Support
- Email Marketing
- Transcription
- Basic Graphic Designing using Canva
- Customer care
- Email correspondence
- Preparing quotations
- Invoicing
- Taking Minutes of the Meetings
She is adept in using the tools/applications like:
- HubSpot (CRM)
- Zendesk
- Social Media Platform
- WordPress
- MailChimp
- MS Office: Word, Excel, & Outlook
- Google Apps: Docs, Sheets, and Calendar
- MYOB
She can start immediately.

Predictive Index Behavioral Profile- Guardian

Strongest Behaviors

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Bernadette will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

Employment History

Collection Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2006 to October 2009 (40 Months)

Duties and Responsibilities:

Payment Collection: Contact customers with overdue credit card and auto loan payments through phone calls, emails, and letters.
Negotiate payment arrangements, secure payments, and follow up on outstanding balances to ensure timely collection.
Payment Plan Setup: Assess customers' financial situations and provide guidance on setting up manageable payment plans or restructuring existing arrangements.
Educate customers on available options, terms, and conditions to facilitate informed decisions

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2009 to November 2009 (9 Months)

Duties and Responsibilities:

Customer Inquiry Handling: Serve as the primary point of contact for customers, addressing inquiries related to phone plans, billing, account management, and technical issues via phone calls.
Listen actively to customer concerns, gather information, and provide accurate and timely solutions.
Phone Plan Assistance: Assist customers in understanding their phone plan features, benefits, and billing details.
Provide recommendations or upgrades based on customer needs and preferences.
Troubleshooting: Troubleshoot technical issues related to phone plans, such as network connectivity, device settings, and app functionality.
Diagnose problems, escalate complex issues as needed

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2011 to September 2013 (24 Months)

Duties and Responsibilities:

Customer Inquiry Handling: Serve as the first point of contact for customers, addressing inquiries related to shipping, deliveries, and logistics via phone calls.
Listen attentively to customer concerns, gather relevant information, and provide accurate and timely solutions.
Shipping Concern Resolution: Identify and analyze shipping issues or concerns reported by customers, such as delays, damages, or tracking inquiries.
Collaborate with logistics teams, carriers, and other stakeholders to resolve issues efficiently and proactively communicate solutions to customers.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2013 to March 2018 (53 Months)

Duties and Responsibilities:

Customer Service: Address customer inquiries related to gas and electricity bills, usage, and account details.
Provide accurate information, resolve billing discrepancies, and ensure customer satisfaction.
Service Transfers: Assist customers in transferring their gas and electricity services from one address to another.
Coordinate with internal departments and external service providers to facilitate smooth transfers.
Payment Collection and Plans: Collect past due amounts from customers and negotiate payment arrangements or installment plans.
Educate customers on payment options, terms, and conditions to support financial stability.
Sales and Customer Retention: Proactively engage customers to transfer their gas and electricity services to our company.
Highlight service benefits, promotions, and competitive advantages to convince customers and achieve sales targets.

Travel Coordinator

Industry:

Travel / Tourism

Employment Period:

March 2018 to August 2018 (5 Months)

Duties and Responsibilities:

Relationship Management: Build and maintain strong relationships with club members through regular communication and personalized interactions.
Foster a positive and welcoming environment that promotes member satisfaction and loyalty.
Documentation and Administration: Maintain accurate records of member interactions, holiday bookings, and membership details using CRM systems or databases.
Process payments, manage invoices, and ensure compliance with membership policies and procedures.
Customer Service Excellence: Provide exceptional customer service by addressing member inquiries, resolving issues promptly, and exceeding service standards.
Anticipate member needs and proactively offer recommendations or solutions to enhance their holiday experience.

Account Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2018 to March 2022 (41 Months)

Duties and Responsibilities:

Client Relationship Management: Serve as the primary point of contact for business clients in Australia, building and maintaining strong relationships.
Facilitate connections and partnerships between clients and other businesses for trading opportunities.
Billing and Fee Collection: Answer client queries regarding billing, invoices, and payment processes promptly and professionally.
Ensure accurate invoicing, monitor payment statuses, and follow up on overdue accounts to facilitate timely fee collection.
Customer Support: Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
Collaborate with internal teams to coordinate responses and solutions to client requests or concerns.
Documentation and Reporting: Maintain accurate records of client interactions, billing activities, and trading connections.
Prepare reports on billing status, fee collection efforts, and client feedback for management review.

Lead Generation/General Admin

Industry:

Healthcare / Medical

Employment Period:

February 2020 to May 2022 (27 Months)

Duties and Responsibilities:

LinkedIn & Facebook Research and Growth Hacking: Conduct research and analysis on LinkedIn and Facebook to identify target audiences, industry trends, and growth opportunities.
Implement growth hacking techniques to increase engagement, visibility, and follower base on both platforms.
Lead Generation: Develop and execute lead generation strategies to attract potential clients or customers.
Utilize LinkedIn and Facebook advertising, content marketing, and outreach campaigns to capture and nurture leads.
Collaboration and Reporting: Collaborate with marketing and sales teams to align social media and lead generation efforts with overall business goals.
Prepare regular reports and presentations on social media and lead generation performance, highlighting key metrics and recommendations for improvement.

General Virtual Assistant/Executive Assistant

Industry:

Others

Employment Period:

December 2021 to May 2022 (4 Months)

Duties and Responsibilities:

Social Media Management/Strategy: Develop and implement social media strategies to enhance brand visibility and engagement.
Create graphics, schedule posts, and monitor performance metrics.
Stay updated with social media trends and best practices.
Email Marketing: Plan and execute email marketing campaigns to nurture leads and engage existing clients.
Design email templates, write compelling copy, and analyze campaign performance.
Graphic Design: Design visually appealing graphics for social media, marketing materials, and website content.
Ensure brand consistency across all visual elements.
WordPress Website Management: Update content, and graphics Admin Tasks: Assist with administrative duties such as scheduling, email management, and client communications.

Lead Generation / Non-Verbal Outreach Specialist

Industry:

Computer / Information Technology (Software)

Employment Period:

November 2022 to January 2023 (2 Months)

Duties and Responsibilities:

Work with Linkedin Sales Navigator lists and find appropriate companies that fit the prospecting profile Identify and enroll the most suitable contacts into a specific marketing campaign Ensure day-to-day reporting on opportunities identified, organizations engaged, contacts engaged, etc

Admin Assistant

Industry:

Consulting (Business & Management)

Employment Period:

October 2021 to August 2023 (22 Months)

Duties and Responsibilities:

Admin Work: Process applications, create quotes, and prepare invoices with accuracy and attention to detail.
Preliminary Site Investigation: Order and research information, issue reports, and type detailed findings.
Email Management - Sales Accrual: Monitor and manage emails related to sales accrual, ensuring invoices are accurately billed and reconciled.
Reconciliation of Charges: Verify and reconcile charges in Dye & Durham for ordered land titles, ensuring accuracy and completeness.
Inbound and Outbound Calls: Handle incoming inquiries and conduct outbound calls as needed, providing excellent customer service and support.
Documentation and Reporting: Maintain records, prepare reports, and document findings from site investigations and administrative tasks.
Coordination: Collaborate with internal teams and external stakeholders to facilitate smooth operations and project coordination.

Project Coordinator

Industry:

Construction / Building / Engineering

Employment Period:

July 2023 to September 2024 (13 Months)

Duties and Responsibilities:

Email Management: Monitor and manage emails, prioritize correspondence, and respond promptly to inquiries. Sending Invoices and Quotations:
Prepare and send invoices to clients, ensuring accuracy and timely delivery.
Create professional quotations based on client requirements. Supplier Interactions: Obtain quotations from suppliers, negotiate prices, and facilitate communication to ensure timely procurement of goods or services.
Administrative Support: Assist with administrative tasks such as scheduling appointments, organizing files, and maintaining records.
Collaboration: Coordinate with team members and external stakeholders to ensure smooth operations and project completion.
Council and Private Certifier Communication: Liaise with councils and private certifiers to facilitate project approvals, permits, and compliance requirements.
Coordinate documentation submission, follow up on applications, and maintain updated records of communications

Education History

Field of Study:

Computer Science/Information Technology

Major:

Graduation Date:

November 1, 2005

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Service, Customer Support, Customer Handling, Customer Experience, Administrative Support, Collections,

INTERMEDIATE ★★

Social Media Management, Social Media Marketing, Graphics, Video Editing, Transcription, WordPressOntraportMailChimpLead GenerationMYOB

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: Download: 194.08mbps , Upload: 143.71mbps
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: HP (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $10.92/hr

Deborah

Candidate ID: 384047

Administrative Telemarketers Outbound Sales Specialists Inbound Sales Representatives

ADVANCED

Salesforce CRM, Inbound Sales, Outbound Sales, Sales...

INTERMEDIATE

Data Entry, Data Collection...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.87 per hour or $USD 768.94 per month

Full Time: $USD 10.92 per hour or $USD 1893.37 per month

Remote Staff Recruiter Comments

Debs has been working since 2006 and has handled roles such as Accounting Clerk, Customer service representative, Outbound sales representative, Sales representative, and Senior Agent within the Business process outsourcing industry.
She gained skills/expertise when it comes to:
- customer service
- sales
- outbound sales
- upselling
- Inbound/Outbound call
- email and call management
Well versed with the following software tools:
- Salesforce
- Genesis
- Vici dialer
- Gmail
- Skype
- WhatsApp
She can start immediately

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary

Deborah is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Deborah , who takes responsibilities very seriously.

She prefers dayshift and can work for full time
Her expected salary is 25,000 - 30,000

Employment History

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2009 to October 2012 (37 Months)

Duties and Responsibilities:

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Take the extra mile to engage customers

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2006 to April 2009 (30 Months)

Duties and Responsibilities:

Answer calls and respond to emails
Handle customer inquiries both over the phone and by email
Research required information using available resources
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs
Produce call reports

L3 Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2015 to August 2019 (52 Months)

Duties and Responsibilities:

Insurance
- I sell Home & Contents, Car and Travel Insurance
Mobile and Broadband
- I sell Mobile and Home Internet Plans
Power & Gas
- I sell Electricity and Gas
All Campaigns are Outbound Australian accounts

Senior Sales Representative

Industry:

Telecommunication

Employment Period:

March 2020 to January 2021 (10 Months)

Duties and Responsibilities:

Call customer to convert into sales

Sales Associates

Industry:

Others

Employment Period:

December 2022 to April 2024 (16 Months)

Duties and Responsibilities:

Call customer to win them back

Education History

Field of Study:

Computer Science/Information Technology

Major:

Graduation Date:

March 1, 2006

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Salesforce CRM, Inbound Sales, Outbound Sales, Sales, Sales Management, Sales Promotion, Tele Sales, Inbound Calls,

INTERMEDIATE ★★

Data EntryData Collection

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 104.84, Upload: 81.62
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Asus (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $8.36/hr

Jane

Candidate ID: 380889

Administrative Outbound Sales Specialists Lead Generation Specialists Inbound Sales Representatives

ADVANCED

Administrative Skills, Sales Management, Real Estate, Social Media Management...

INTERMEDIATE

Bookkeeping...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.36 per hour or $USD 1449.01 per month

Remote Staff Recruiter Comments

Jane Pauline is an experienced administrative and customer service professional with a strong background in property management, sales, and client-facing roles. She has held progressively responsible positions in both the real estate and healthcare sectors, particularly in sales and account management capacities. Her communication and coordination skills stand out, especially in environments requiring client engagement, scheduling, and lead conversion.

Skills

Advanced: Real Estate, Property Management, Social Media Management, Sales Management, Administrative Support
Intermediate: Bookkeeping
Soft Skills: Strong communicator, client-centric, detail-oriented, team player

Strengths

Client-Facing Experience: Demonstrated ability to manage client relationships, resolve concerns, and handle inquiries across phone, email, and chat platforms.
Property Management Proficiency: Full cycle of property listings, showings, and tenant support.
Sales and Marketing Exposure: Proven lead generation and funnel management from various sales roles.
Healthcare Industry Familiarity: Previous roles with Becton Dickinson and Roche.

Predictive Index Behavioral Profile - Artisan

Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

Behavioral Summary

Pauline is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Pauline plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Sales Development Representative

Industry:

Employment Period:

April 2021 to November 2023 (31 Months)

Duties and Responsibilities:

● Developed sales strategies to attract potential buyers and generate new leads ● Initiated contact with potential customers through cold calling and responding to inquiries from advertisements ● Established and nurtured relationships with customers to understand their needs and qualify their interests ● Presented product information tailored to customer needs ● Guided solid leads through the marketing funnel, facilitating connections with sales personnel and arranging meetings

Assistant Property Manager

Industry:

Property / Real Estate

Employment Period:

December 2021 to July 2025 (43 Months)

Duties and Responsibilities:

● Responded to tenant inquiries, questions, and concerns via phone, email, or chat ● Handled maintenance requests and coordinated repairs with contractors ● Created property listings for online platforms and real estate websites ● Managed social media accounts and posted property listings ● Scheduled and organized property showings and open houses, ensuring seamless coordination between real estate agents, clients, and potential buyers, including managing logistics, timing, and communication

Account Executive

Industry:

Employment Period:

January 2020 to April 2021 (15 Months)

Duties and Responsibilities:

Executed effective sales strategies and initiatives to achieve or exceed sales targets within the assigned area consistently ● Oversaw and ensured the provision of statistical information such as census and pricing to finance for final proposal preparation ● Identified customers' changing needs to improve customer experience and provided creative solutions or products

Product Specialist

Industry:

Employment Period:

April 2017 to December 2019 (32 Months)

Duties and Responsibilities:

● Collaborated with a wide range of Healthcare Professionals to educate them on the benefits, pricing, and features of products ● Conducted market analysis and comparisons to highlight the advantages of our products over competitors ● Facilitated the development of projects in medical, marketing, and sales to drive market share growth and enhance customer satisfaction ● Organized meetings, conducted group presentations, represented the organization at symposia and congresses, and maintained activity details on CRM systems

Technical Support Representative

Industry:

Employment Period:

July 2015 to March 2017 (20 Months)

Duties and Responsibilities:

● Assisted customers with troubleshooting and installation of equipment ● Maintained records of customer interactions ● Collaborated with others to improve company system requirements

Education History

Field of Study:

Major:

Medical Technology

Graduation Date:

January 1, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

January 1, 2011

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Administrative Skills, Sales Management, Real Estate, Social Media Management, Property Management,

INTERMEDIATE ★★

Bookkeeping

Work at Home Capabilities:

Internet Bandwidth: N/A
Working Environment: Private Room
Speed Test Result: N/A
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: N/A (N/A)
Processor: N/A
Operating System: N/A

All-inclusive Rate: USD $9.39/hr

Maricel

Candidate ID: 310112

Administrative Personal Assistant

ADVANCED

Appointment Setting, Email Handling, eCommerce, Data Entry...

INTERMEDIATE

Google Docs, Google Drive, Google Calendar, Google Sheets...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.82 per hour or $USD 591.19 per month

Full Time: $USD 9.39 per hour or $USD 1626.75 per month

Remote Staff Recruiter Comments

Maricel has been working since 2011 and has handled roles such as Back Office, Customer Service Representative, Assistant Supervisor, and General Virtual Assistant within BPO industries.
She honed her skills in email management, website management customer service, data entry research, order tracking, photo editing, copywriting, eCommerce and telemarketer.
She has worked for Australian client
Well versed with the following software tools:
- Canva
- Magento
- Trello
- Skype
- hub STAFF
- Ring central
- salesforce
- WordPress
She can start immediately

Predictive Index Behavioral Profile - Artisan

https://www.predictiveindex.com/reference-profile/artisan/

Strongest Behaviors:

Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

Behavioral Summary:

Maricel is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within her area of expertise. Works at a steady, even pace, leveraging her background for the betterment of the team, company, or customer.

With experience and/or training, she will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Her work pace is steady and even-keeled, and she's motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to her decision-making; Maricel plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Back Office - Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2011 to January 2013 (24 Months)

Duties and Responsibilities:

Assisting and coordinating with theRelationship Manager
Supporting administrative tasks
Conducting marketing research
Responding to email and phone calls

Assistant Supervisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2014 to February 2019 (57 Months)

Duties and Responsibilities:

Manage workflow
Training new hires
Managing team schedules
Reporting to Manager and client
Evaluating weekly and monthly performance and providing feedback
Helping employees' issues and disputes

General Virtual Assistant

Industry:

Employment Period:

November 2019 to February 2021 (14 Months)

Duties and Responsibilities:

Respond to email and phone calls
Manage contact list
Prepare customer spreadsheets and keep online records
Perform market research
Address clients' administrative queries
Maintain clients website

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Management

Graduation Date:

January 1, 2003

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Appointment Setting, Email Handling, eCommerce, Data Entry, Customer Service, Customer Service Management, Customer Handling, CRM, Credit Management, Content Editing, Inbound Calls, Inbound Collections, Inbound Telemarketing, Microsoft Word, Administration, Administrative Support, Order Processing, Order Entry,

INTERMEDIATE ★★

Google Docs, Google Drive, Google Calendar, Google Sheets, Graphic Design, Human Resource Management, InterviewingLead GenerationMicrosoft ExcelMicrosoft OutlookOnline Ordering Tool

Work at Home Capabilities:

Internet Bandwidth: 50 Mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Dell (i5)
Processor: i5
Operating System: Windows 10

All-inclusive Rate: USD $6.82/hr

Cleamark

Candidate ID: 308147

Administrative Phone Support Agents Back-Office Administrators

ADVANCED

Virtual Assistant Skills, Customer Handling, Technical Support, Logistics...

INTERMEDIATE

Fraud Analysis, Fraud Detection, Data Analysis, Amazon...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.82 per hour or $USD 591.19 per month

Full Time: $USD 6.82 per hour or $USD 1182.39 per month

Remote Staff Recruiter Comments

Candidate has worked for a marketing company, 4 years in the BPO industry and later on transitioned doing homebased jobs up until this present.
He has experience in customer service doing inbound and outbound calls, as a Virtual Assistant and as a Data Analyst.
For his virtual assistance experience for 2 years, he worked for a real estate web tech company wherein he maintains the website, take calls, manage calendars, schedule meetings and appointments and updates data. He also experienced doing order processing like in Amazon.
He also then worked for 2 years as a Data Analyst for a company that determines cyber threats online. He generate websites, checking out social media accounts who possibly phish website and analyze. He used the company's own tool to generate websites.
Available to start asap.

Employment History

TELEMARKETER

Industry:

Banking / Financial Services

Employment Period:

February 2009 to March 2011 (25 Months)

Duties and Responsibilities:

Identifies prospects by reading telephone directories, newspapers, and other prepared listings.
Calls prospective customers by operating telephone equipment and other telecommunications technologies.
Influences customers to open new credit cards by following a prepared sales talk to describe credit card features, rates, and promotions.
Respond to questions.

CUSTOMER SERVICE REPRESENTATIVE

Industry:

Telecommunication

Employment Period:

May 2011 to January 2012 (8 Months)

Duties and Responsibilities:

Attract potential customers by answering product and service questions.
Solve customer problems by clarifying customer complaints.
Electing and explaining the best solution to solve problem.
Expedite correction or adjustment.

DATA ANALYST

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2018 to September 2020 (25 Months)

Duties and Responsibilities:

Perform remote clerical tasks and traditional telemarketing.
Use computer for various applications, such as database management and word processing.
Take and initiate phone calls.

VIRTUAL ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2016 to August 2018 (25 Months)

Duties and Responsibilities:

Manage calendars, schedule meetings and appointments.
Data entry
Take and initiate phone calls.

TELEPHONE BANKER II

Industry:

Banking / Financial Services

Employment Period:

October 2012 to October 2015 (36 Months)

Duties and Responsibilities:

Handle customer inquiries, complaints, and account questions.
Process credit card payments and funds transfer requests.
Dispute unauthorized transactions and create real time alert for compromised accounts.
Handles online banking and interprets account memos, red alerts, court orders and levies.
Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.

Education History

Field of Study:

Human Resource Management

Major:

BUSINESS ADMINISTRATION

Graduation Date:

May 1, 2010

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Virtual Assistant Skills, Customer Handling, Technical Support, Logistics, Administrative Support,

INTERMEDIATE ★★

Fraud Analysis, Fraud DetectionData AnalysisAmazonCustomer ExperienceData Mining

Work at Home Capabilities:

Internet Bandwidth: 25 Mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Asus (I3)
Processor: I3
Operating System: Windows 10

All-inclusive Rate: USD $8.36/hr

Chris

Candidate ID: 303113

Administrative Technical Support Specialists Phone Support Agents Chat Support Agents

ADVANCED

Recruiter Customer Service, Recruiting, Sourcing, Outsourcing...

INTERMEDIATE

Project Management, Project Supervision...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.36 per hour or $USD 724.50 per month

Full Time: $USD 8.36 per hour or $USD 1449.01 per month

Remote Staff Recruiter Comments

Chris has 12 years of total working experience and 6 years of it was mainly dedicated on doing recruitment
He has working exposure with different industries like contact center, and staffing companies
He has worked with hiring for requirements based in the Philippines and in US
He is skilled in doing variety of recruitment task which include
Analyzing job requisitions
Doing talent pipelining
Sourcing for candidates
Doing pre screening and resume screening
Conducting initial interview
Endorsing candidates to hiring managers
Creating sourcing strategies and planning
Generating recruitment reports

He has worked with several role which include

SDE, Program/Project Managers,

QA,

UX/UI Developer

Full stack Developer roles.

Accountants

Healthcare professionals

Call Center Representatives

Virtual Assistants

Underwriters,

Collection Representative

He is a confident user of tools/applications like

LinkedIn Recruiter

Indeed

SIVA

Glassdoor

Zendesk

Salesforce

Bullhorn

Compass

Zoho

Gsuite

Calendly

He can start as soon as possible Predictive Index Behavioral Profile- Guardian

Strongest Behaviors

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Chris Alec will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Employment History

Associate Consultant

Industry:

Human Resources Management / Consulting

Employment Period:

May 2023 to January 2024 (7 Months)

Duties and Responsibilities:

Creates sourcing strategies and talent insights for all covered industries of stakeholders
Create reports with Hiring Trends data to specific requests of stakeholders
Conducts research to market based on projects assigned

Senior Recruiter

Industry:

Human Resources Management / Consulting

Employment Period:

May 2020 to February 2023 (32 Months)

Duties and Responsibilities:

Sources resumes of qualified candidates for specific IT job orders, using job boards, applicant tracking systems, company websites, etc.
Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
Sets up interviews between candidates and hiring managers.

HR Associate (Contractural)

Industry:

Human Resources Management / Consulting

Employment Period:

January 2023 to May 2023 (3 Months)

Duties and Responsibilities:

In house recruitment for candidates for various remote jobs : Call Center Agent, Virtual Assistants, Underwriters, Collection Representative, etc.
Setup and accept interview requests for candidates.
Conducts video interview to pre-screen candidates and qualifications.
Provided recommendations to qualified candidates to be interviewed by clients

Sr. Operations Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2017 to May 2020 (40 Months)

Duties and Responsibilities:

Progress and monitor claims assigned Work on recoveries and settlements

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2014 to November 2016 (25 Months)

Duties and Responsibilities:

Handles Technical troubleshooting for L1 and L2 Samsung android phones concerns

Recruitment Specialist

Industry:

Human Resources Management / Consulting

Employment Period:

January 2024 to January 1970 (648 Months)

Duties and Responsibilities:

Screened and scheduled interview local PH talents with experience in Graphic, Video and Web designing for US Clients
Conducted initial interview via Online video conferencing
Endorsed candidates for client screening
Conducted job offer and hand offs to HR for successfully hired candidates

Education History

Field of Study:

Medical Science

Major:

BS Medical Technology

Graduation Date:

March 28, 2014

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Recruiter Customer Service, Recruiting, Sourcing, Outsourcing, Customer Service,

INTERMEDIATE ★★

Project ManagementProject Supervision

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/15910159395
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Intel (Intel I7 8700k)
Processor: Intel I7 8700k
Operating System: Windows 10

All-inclusive Rate: USD $9.39/hr

Maria

Candidate ID: 252309

Administrative Back-Office Administrators Executive Assistant

ADVANCED

Real Estate, Property Management, Sales, Administrative Support...

INTERMEDIATE

Customer Service, Bookkeeping...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.39 per hour or $USD 1626.75 per month

Remote Staff Recruiter Comments

Maria Gema is an experienced administrative professional with over six years of specialization in the Australian real estate industry. She brings a strong background in providing support to property managers, particularly in leasing, tenant management, and document processing.

Technical & Industry Experience:

Gem has been working remotely since 2017 and is well-acquainted with the demands of virtual collaboration.
Her real estate admin background includes tasks such as preparing lease agreements, handling renewals and rent increases, coordinating with tenants and landlords, and managing compliance documentation.
She is adept at using platforms such as PropertyMe, PropertyTree, and other complementary tools like InspectRealEstate, Inspect Express, and PriceFinder.
Although she has limited experience handling rent allocations within real estate contexts, she is confident with basic bookkeeping due to her academic background in accountancy and her prior experience using Xero.
She is available to start immediately.

Predictive Index Behavioral Profile - Artisan

Strongest Behaviors

Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”

Behavioral Summary

Maria Gema is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

A modest and unassuming person, they work autonomously in their area of expertise. When working outside of that area, their drive is to seek specialized knowledge by finding definitive answers from written resources, authoritative management, or established subject-matter experts. Is most effective and productive when they work within or close to their specialty and experience, and prefers to stick to the proven way. If it becomes necessary for to initiate or adopt change, she will need to see cold, hard, evidence to prove that the new way is proven, complete, and yields high-quality results. In addition, they’ll carefully plan the implementation to minimize problems and maximize results.

Employment History

VA Office Admin Assistant

Industry:

Property / Real Estate

Employment Period:

May 2022 to February 2025 (33 Months)

Duties and Responsibilities:

Preparing signup packs and lease renewals for lease properties
Provided clerical support to company employees by copying and filing documents.
Created and updated digital files to maintain current accurate and compliant documents.
Email arrears reminders to tenantsProcessing invoices

Real Estate Admin Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

January 2019 to November 2024 (70 Months)

Duties and Responsibilities:

Provided administrative support to real estate agents and property managers, managing multiple transactions simultaneously.
Created and updated property listings, ensuring accuracy across.
Assisted with contract preparation and document management, ensuring compliance with state regulations.
Managed CRM systems and led client communication.
Coordinated appointment scheduling and follow-ups, reducing administrative time by 15%.

VA - Lead Generation

Industry:

Entertainment / Media

Employment Period:

October 2018 to July 2019 (9 Months)

Duties and Responsibilities:

Opened new accounts and documented personal, demographic and payment information in system.
Educated customers on product and service benefits, explaining features and answering questions.
Pitched products and services to potential customers, securing new deals and sales opportunities.
Collaborated with marketing teams to develop and execute promotional strategies.
Set up appointments with interested customers according to schedule availability.

VA - Customer Service

Industry:

Apparel

Employment Period:

April 2017 to June 2019 (26 Months)

Duties and Responsibilities:

Outgoing calls and emails to current customers and asked openminded questions to determine needs.
Developed lasting relationships with customers, which helped to bring in additional business opportunities.
Developed and maintained user documentation to establish product understanding.

Customer Service/Travel Agent

Industry:

Travel / Tourism

Employment Period:

August 2014 to May 2017 (33 Months)

Duties and Responsibilities:

Responsible for the sales order process-taking orders, discussing customers requirements and providing knowledgeable advice regarding their flight itenrary.
Responsible for ensuring that customer enquiries are resolved at first point of contact.
Promoting company’s products and services to customers.
Handling objections professionally Issuing refunds or compensation to customers.

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

March 31, 2001

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Real Estate, Property Management, Sales, Administrative Support, Administrative Skills,

INTERMEDIATE ★★

Customer ServiceBookkeeping

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: N/A
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: N/A (N/A)
Processor: N/A
Operating System: Windows 11

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*Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Understanding the Role of an Administrator

Experienced administrators are the backbone of an organization, connecting team members and ensuring a smooth workflow across departments.

Key Responsibilities

Administrators manage a wide range of essential tasks for an organization’s daily operations. Here are some of their key responsibilities:

Communication Management– Administrators are the main contact for both internal and external communications. They manage phone calls, emails, and messages, ensuring inquiries are directed to the right departments.

Scheduling and Calendar Management– They also organize meetings, appointments, and events, coordinating the availability of all involved. This helps prevent conflicts and maintain an organized timeline of tasks and meetings.

Documentation and Record Keeping– Administrators manage documentation and securely handle confidential information. This helps organizations with regulatory compliance and serves as a reliable reference for future needs.

Project Coordination – They help track project progress to meet deadlines. They also support project managers by handling logistics, maintaining files, and updating relevant stakeholders.

Types of Administrators

Imagine a world where every remote contractor you engage with is not just skilled but a master of their craft, pre-vetted for excellence. From the intricacies of customer support to the artistry of sales and marketing, our virtual assistants ensure your venture’s vibrant success.

Executive Assistant– Executive or admin assistants support executives like CEOs or department heads. Their tasks include managing schedules, handling confidential information, coordinating travel arrangements, and even assisting in decision-making processes.

They also serve as a link between executives and employees, ensuring smooth communication and efficient workflows at the top level.

Office Manager– Office managers, on the other hand, oversee the daily operations of the workplace. They keep an eye on supplies, coordinate the use of facilities, and supervise administrative staff.

They also handle the office budget, maintain equipment, and resolve logistical issues to keep the office running smoothly.

Virtual Assistant– Virtual assistants are especially popular with small businesses and entrepreneurs looking to scale without expanding their on-site staff. They manage emails, schedule meetings, conduct research, prepare reports, and answer inquiries.

HR Administrator– Meanwhile, HR administrators manage employee records, coordinate recruitment and onboarding, assist with benefits administration, and ensure compliance with labor laws.

Project Administrator– Lastly, project coordinators assist in planning and executing projects. They handle scheduling, budget tracking, resource allocation, and documentation.

By managing the logistical and administrative tasks, they ensure the project stays on track and within budget, making workflows more efficient.

Ready to Recruit and Retain your
Ideal Remote Workforce?

Ready to Recruit and Retain your Ideal Remote Workforce?

Essential Skills and Qualifications

Administrators must be skilled, organized, and efficient to stay on top of their responsibilities. Here are some key skills and qualifications they should have:

Hard Skills

These can usually be developed through training or experience. Let’s look at some examples:

Proficiency in Office Software

Administrators must be skilled, organized, and efficient to stay on top of their responsibilities. Here are some key skills and qualifications they should have:

Data Entry and Management

They also need strong data entry skills to input and organize information in databases, spreadsheets, or CRM systems. These skills ensure accurate recordkeeping and easy retrieval.

Scheduling and Calendar Management

Administrators must efficiently manage schedules and appointments using tools like Outlook or Google Calendar to prevent conflicts and ensure meetings are on time.

Project Management Tools

Moreover, administrators need to have a grasp of project management software like Asana, Trello, or ClickUp to coordinate tasks, track progress, and communicate with teams effectively.

Document Preparation and Filing

They must also be equipped to create, format, and organize memos, reports, and presentations while ensuring documents are properly filed for easy access.

Soft Skills

Soft skills, on the other hand, are less measurable attributes that influence how administrators perform their duties and interact with others. These include:

Communication

Administrators should have excellent verbal and communication skills to interact with team members, executives, and clients. This ensures accurate information and enables the team to coordinate more effectively.

Organization

Strong organizational skills are essential for managing multiple responsibilities, such as scheduling appointments and filing documents. Thus, effective administrators must be able to maintain a structured and organized workspace.

Multitasking

Administrators often juggle tasks like answering calls, handling emails, and managing schedules. They must be able to multitask effectively to manage these demands without sacrificing the quality of their work.

Attention to Detail

They also need to be detail-oriented to ensure accurate documentation, data entry, and communication. This prevents errors, ensures compliance, and upholds the organization’s credibility.

Problem Solving

Lastly, administrators must think on their feet, identify solutions, and adapt to changing circumstances without disrupting the team’s workflow. This is crucial for addressing unexpected challenges, like resolving scheduling conflicts or handling customer inquiries.

Educational and Professional Background Preferences

Aside from hard and soft skills, it’s also recommended to hire administrators with relevant educational or professional experience, such as:

Educational Background

Most employers prefer hiring candidates with at least a high school diploma, though degrees in business administration, management, or a related field is often preferred.

Relevant Certifications

Certifications in Microsoft Office Specialist (MOS) or Certified Administrative Professional (CAP) are also ideal requirements. For HR and project administration roles, for instance, certificates like the Project Management Professional (PMP) can be advantageous.

Professional Experience

Nothing beats relevant experience. Prior experience in an administrative role, especially for mid-level and senior positions is often proof that a candidate has the skills and knowledge necessary to succeed in the role.

Ready to Recruit and Retain your
Ideal Remote Workforce?

Ready to Recruit and Retain your Ideal Remote Workforce?

Why Choose Remote Staff for Administrative Roles

Remote Staff has been helping business owners find skilled remote workers for over 16 years and counting. Whether you need a virtual assistant, HR administrator, or remote project administrator, Remote Staff offers a pool of qualified candidates.

Why Choose Remote Staff for Administrative Roles

Advantages of Remote Staffing for U.S. Companies

Western business owners are increasingly turning to remote staffing for its efficiency, scalability, and cost savings.
Here’s a closer look at its benefits:

Cost Savings – Remote staffing eliminates the need for expenses such as rent, utilities, and office supplies. Without these fixed costs, businesses can allocate resources to sales, marketing, or product development.

Access to Global Talents – Remote staffing also lets employers hire skilled professionals from anywhere in the world, giving you access to top talent and specialized expertise beyond the local job market.

Diversity and Innovation – Hiring people from different backgrounds opens the door to a wide range of perspectives. This helps businesses approach challenges with fresh and unique ideas, driving innovation and strengthening the organization’s adaptability.

Improved Work-Life Balance – Remote work offers the flexibility to work from anywhere, giving both business owners and employees more time for family, personal hobbies, and rest.

Enhancing Productivity with a Remote Workforce

Some are skeptical about remote work, arguing employees need to be onsite to deliver quality output. However, studies prove otherwise: many companies that enable remote work actually reported improved efficiency and productivity, and here’s why:

Flexibility Boosts Efficiency – Remote work gives individuals the flexibility to design their workday around the times when they’re most focused and energized. This autonomy optimizes productivity for both early birds and night owls.

Reduced Stress – It also eliminates daily commutes, saving time and reducing the stress of traffic or public transportation. This extra time allows employees to focus more on their work, improving both their performance and overall well-being.

Customized Work Environments – In addition, remote work allows individuals to create a comfortable, focused space with ergonomic furniture, quiet areas, and other tweaks that enable them to perform at their best. This reduces distractions and improves focus, job satisfaction, and productivity.

Cost Savings and Scalability Through Remote Staffing

Remote work enables American businesses to hire skilled professionals at competitive rates while ensuring fair compensation for remote workers.

Hiring remote workers from different countries lets companies offer competitive salaries vis-a-vis local living standards.

For example, the US dollar goes further in the Philippines, so a rate of $8-10 per hour, which might be low for US workers, is above average for someone working in Southeast Asia. With this approach, employers can save money while still compensating their remote employees well.

In addition, businesses hiring remote workers save on relocation expenses and don’t need to provide transportation allowances and other in-office perks like free meals or gym memberships.

These savings can be redirected to offer compensation bonuses, research and development, or stronger sales strategies, ultimately boosting the company’s bottom line.

Ready to Recruit and Retain your
Ideal Remote Workforce?

Ready to Recruit and Retain your Ideal Remote Workforce?

Steps to Hire the Right Administrator

An administrator oversees day-to-day tasks, supports staff, and streamlines processes to improve the business’s overall efficiency. However, finding and hiring the right administrator can be quite challenging.

To find the right candidate for the role, it’s important to follow a systematic approach, which includes:

Step 1:
Define the Role and Create a Detailed Job Description.

Start by identifying the main tasks the administrator will handle, such as:

- - - Managing schedules;
    - Coordinating office operations; and
    - Overseeing compliance with company policies.

Also, consider the necessary skills and qualifications, such as proficiency in specific software and leadership abilities.

Step 2:
Screen and Interview Qualified Candidates.

Once you have a list of qualified candidates, review applications and resumes. Focus on candidates whose skills, experience, and qualifications closely match the job description.

After narrowing your options, conduct initial interviews to further assess their fit for the role.

You can also use structured interview questions to learn how they handled challenging situations or improved processes in previous roles – especially if you want them to do the same for your company.

Step 3:
Onboard and Train Them.

When you’ve hired the right candidate, start the onboarding process. It always helps to provide a clear outline of their responsibilities and expectations.

It’s also important to have regular check-ins during the early stages to address any challenges, answer questions, and provide feedback.

However, many American business owners don’t have the skills or resources to oversee or facilitate all of these hiring processes, so they delegate these tasks to experienced partners like Remote Staff.

Ready to Recruit and Retain your
Ideal Remote Workforce?

Ready to Recruit and Retain your Ideal Remote Workforce?

Frequently Asked Questions About Hiring an Administrator

Here are some frequently asked questions (FAQs) by business owners about hiring a remote administrator:

How Do I Help My Remote Administrator Feel Like They’re Part of the Team?

Communicate regularly by scheduling virtual check-ins and team meetings, where they can actively participate and share updates on their tasks and progress.

It also helps to facilitate informal interactions, such as virtual team-building activities, game nights, or coffee chats, to build rapport with other team members.

Should I Look for Industry-Specific Experience When Hiring a Remote Administrator?

Not necessarily. While industry-specific experience can be valuable, it’s not always required when hiring a remote administrator.

Look for candidates with strong communication, organization, and time management skills. While industry-specific experience can shorten the learning curve, a good candidate can become a great administrator with proper training.

What Are the Best Practices for Managing a Remote Administrator’s Schedule?

Here are some best practices to consider:

Set Clear Expectations – Establish work hours, task deadlines, and availability requirements from the beginning.
Prioritize Tasks Together – Collaborate every week to identify high-priority tasks and set achievable goals.
Encourage Autonomy – Trust your administrator to manage their time efficiently while offering guidance as needed.
Monitor Workload and Wellbeing – Evaluate their workload regularly to prevent burnout and support a healthy work-life balance.

A great remote administrator is one of the best-kept secrets behind many successful SMEs.

They are the backbone of your daily operations, allowing you to focus on strategic decision-making and core business functions.

Thanks to remote work, more American business owners are hiring skilled remote workers to manage schedules, coordinate workflows, and handle essential tasks. This allows them to focus on what they do best – growing their business.

For assistance in finding the right administrators, call us today or request a callback now.

A great remote administrator is one of the best-kept secrets behind many successful SMEs.

They are the backbone of your daily operations, allowing you to focus on strategic decision-making and core business functions.

For assistance in finding the right administrators, call us today or request a callback now.

Hire World-Class, High Performing, Vetted Administrators. Cut Labor Costs by 70%

Hire World-Class, High Performing, Vetted Administrators. Cut Labor Costs by 70%

Hire World-Class, High Performing, Vetted Administrators. Cut Labor Costs by 70%

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Administrator for Your Business

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Employment Preferences

Remote Staff Recruiter Comments

IT Recruiter

Talent Acquisition Business Partner

Technical Recruiter

Technical Recruiter III Practice Area

Team Lead - Hilton Worldwide

F&B Executive

Reservations Specialist

Skills

Employment Preferences

Remote Staff Recruiter Comments

FRAUD ANALYST

COLLECTIONS AGENT

RESOLUTIONS SPECIALIST

TRAINING OFFICER

VA

Skills

Employment Preferences

Remote Staff Recruiter Comments

FRONT OFFICE ASSOCIATE

VIRTUAL ASSISTANT

SOCIAL MEDIA AND OUTREACH MANAGER

SOCIAL MEDIA MANAGER

EXECUTIVE ASSISTANT

EXECUTIVE ASSISTANT LEAD SALES OPERATIONS

EXECUTIVE ASSISTANT LEAD SALES OPERATIONS

Skills

Employment Preferences

Remote Staff Recruiter Comments

Collection Specialist

Customer Service Representative

Customer Service Representative

Customer Service Representative

Travel Coordinator

Account Manager

Lead Generation/General Admin

General Virtual Assistant/Executive Assistant

Lead Generation / Non-Verbal Outreach Specialist

Admin Assistant

Project Coordinator

Skills

Employment Preferences

Remote Staff Recruiter Comments

Customer Service Representative

Customer Service Representative

L3 Sales Representative

Senior Sales Representative

Sales Associates

Skills

Employment Preferences

Remote Staff Recruiter Comments

Sales Development Representative

Assistant Property Manager

Account Executive

Product Specialist

Technical Support Representative

Skills

Employment Preferences

Remote Staff Recruiter Comments

Back Office - Customer Service Representative

Assistant Supervisor

General Virtual Assistant

Skills

Employment Preferences

Remote Staff Recruiter Comments

TELEMARKETER

CUSTOMER SERVICE REPRESENTATIVE

DATA ANALYST

VIRTUAL ASSISTANT

TELEPHONE BANKER II

Skills

Employment Preferences

Remote Staff Recruiter Comments

Hire World-Class, High Performing, Vetted Administrators.
Cut Labor Costs by 70%

Hire World-Class, High Performing, Vetted Administrators.
Cut Labor Costs by 70%

Hire World-Class, High Performing, Vetted Administrators.
Cut Labor Costs by 70%

Our Clients love us.
Be the next success story!

Ready to Recruit and Retain your
Ideal Remote Workforce?

Ready to Recruit and Retain your
Ideal Remote Workforce?

Ready to Recruit and Retain your
Ideal Remote Workforce?

Step 1:
Define the Role and Create a Detailed Job Description.

Step 2:
Screen and Interview Qualified Candidates.

Step 3:
Onboard and Train Them.

Ready to Recruit and Retain your
Ideal Remote Workforce?