Hire World-Class, High Performing, Vetted Administrators.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

 

Hire World-Class, High Performing, Vetted Administrators.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

 

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Administrators.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Administrator for Your Business

Every business owner wants to make the most of each day. But with only 24 hours and countless tasks, it’s easy (and all too common) to feel overwhelmed.

As a result, many entrepreneurs experience stress, fatigue, and even burnout from wearing multiple hats. Left unchecked, doing everything yourself can lead to inefficiency, lower quality work, and unfinished tasks.

Fortunately, there are remote administrators who can help you with scheduling, documentation, and other administrative matters – so you can focus on the things only you can do to really move the needle.

Let’s take a closer look.

 

Invalid phone number format.

Yes No

By submitting this form, you agree to receive SMS or phone communications from Remote Staff, Inc. Message & data rates may apply. Reply STOP to opt out.

virtual assistant ratings
Our Clients love us.
Be the next success story!

Candidates:

107

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $10.81/hr

Deborah

Candidate ID: 384047


ADVANCED

    Salesforce CRM, Inbound Sales, Outbound Sales, Sales...

INTERMEDIATE

    Data Entry, Data Collection...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.79 per hour or $USD 761.64 per month

Full Time: $USD 10.81 per hour or $USD 1872.93 per month

Remote Staff Recruiter Comments

  • Debs has been working since 2006 and has handled roles such as Accounting Clerk, Customer service representative, Outbound sales representative, Sales representative, and Senior Agent within the Business process outsourcing industry.
  • She gained skills/expertise when it comes to:
    • customer service
    • sales
    • outbound sales
    • upselling
    • Inbound/Outbound call
    • email and call management
  • Well versed with the following software tools:
    • Salesforce
    • Genesis
    • Vici dialer
    • Gmail
    • Skype 
    • WhatsApp
  • She can start immediately  

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary

Deborah is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Deborah , who takes responsibilities very seriously.

She prefers  dayshift and can work for full time
Her expected salary is 25,000 - 30,000

Employment History

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2009 to October 2012 (37 Months)

Duties and Responsibilities:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Take the extra mile to engage customers

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2006 to April 2009 (30 Months)

Duties and Responsibilities:

  • Answer calls and respond to emails
  • Handle customer inquiries both over the phone and by email
  • Research required information using available resources
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Produce call reports

L3 Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2015 to August 2019 (52 Months)

Duties and Responsibilities:

  • Insurance
    • I sell Home & Contents, Car and Travel Insurance
  • Mobile and Broadband
    • I sell Mobile and Home Internet Plans
  • Power & Gas
    • I sell Electricity and Gas
  • All Campaigns are Outbound Australian accounts

Senior Sales Representative

Industry:

Telecommunication

Employment Period:

March 2020 to January 2021 (10 Months)

Duties and Responsibilities:

  • Call customer to convert into sales

Sales Associates

Industry:

Others

Employment Period:

December 2022 to April 2024 (16 Months)

Duties and Responsibilities:

  • Call customer to win them back

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

March 1, 2006

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Salesforce CRM, Inbound Sales, Outbound Sales, Sales, Sales Management, Sales Promotion, Tele Sales, Inbound Calls,

INTERMEDIATE ★★

    Data EntryData Collection

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 104.84, Upload: 81.62
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.28/hr

Jane

Candidate ID: 380889


ADVANCED

    Administrative Skills, Sales Management, Real Estate, Social Media Management...

INTERMEDIATE

    Bookkeeping...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time US Mountain Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

Jane Pauline is an experienced administrative and customer service professional with a strong background in property management, sales, and client-facing roles. She has held progressively responsible positions in both the real estate and healthcare sectors, particularly in sales and account management capacities. Her communication and coordination skills stand out, especially in environments requiring client engagement, scheduling, and lead conversion.

Skills
  • Advanced: Real Estate, Property Management, Social Media Management, Sales Management, Administrative Support
  • Intermediate: Bookkeeping
  • Soft Skills: Strong communicator, client-centric, detail-oriented, team player
Strengths
  • Client-Facing Experience: Demonstrated ability to manage client relationships, resolve concerns, and handle inquiries across phone, email, and chat platforms.
  • Property Management Proficiency: Full cycle of property listings, showings, and tenant support.
  • Sales and Marketing Exposure: Proven lead generation and funnel management from various sales roles.
  • Healthcare Industry Familiarity: Previous roles with Becton Dickinson and Roche.

Predictive Index Behavioral Profile - Artisan

  • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

Behavioral Summary

Pauline is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Pauline plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Sales Development Representative

Industry:

Construction / Building / Engineering

Employment Period:

April 2021 to November 2023 (31 Months)

Duties and Responsibilities:

  • Developed sales strategies to attract potential buyers and generate new leads
  • Initiated contact with potential customers through cold calling and responding to inquiries from advertisements
  • Established and nurtured relationships with customers to understand their needs and qualify their interests
  • Presented product information tailored to customer needs
  • Guided solid leads through the marketing funnel, facilitating connections with sales personnel and arranging meetings

Assistant Property Manager

Industry:

Property / Real Estate

Employment Period:

December 2021 to July 2025 (43 Months)

Duties and Responsibilities:

  • Responded to tenant inquiries, questions, and concerns via phone, email, or chat
  • Handled maintenance requests and coordinated repairs with contractors
  • Created property listings for online platforms and real estate websites
  • Managed social media accounts and posted property listings
  • Scheduled and organized property showings and open houses, ensuring seamless coordination between real estate agents, clients, and potential buyers, including managing logistics, timing, and communication

Account Executive

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

January 2020 to April 2021 (15 Months)

Duties and Responsibilities:

  • Executed effective sales strategies and initiatives to achieve or exceed sales targets within the assigned area consistently
  • Oversaw and ensured the provision of statistical information such as census and pricing to finance for final proposal preparation
  • Identified customers' changing needs to improve customer experience and provided creative solutions or products

Product Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2017 to December 2019 (32 Months)

Duties and Responsibilities:

  • Collaborated with a wide range of Healthcare Professionals to educate them on the benefits, pricing, and features of products
  • Conducted market analysis and comparisons to highlight the advantages of our products over competitors
  • Facilitated the development of projects in medical, marketing, and sales to drive market share growth and enhance customer satisfaction
  • Organized meetings, conducted group presentations, represented the organization at symposia and congresses, and maintained activity details on CRM systems

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2015 to March 2017 (20 Months)

Duties and Responsibilities:

  • Assisted customers with troubleshooting and installation of equipment
  • Maintained records of customer interactions
  • Collaborated with others to improve company system requirements

Education History

Field of Study:

BioTechnology

Major:

Medical Technology

Graduation Date:

January 1, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Skills, Sales Management, Real Estate, Social Media Management, Property Management,

INTERMEDIATE ★★

    Bookkeeping

Work at Home Capabilities:

  • Internet Bandwidth: N/A
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: N/A
  • Processor: N/A
  • Operating System: N/A

All-inclusive Rate: USD $10.40/hr

Monica

Candidate ID: 359017


ADVANCED

    Human Resource Management, Sourcing, Data Entry, Resume Screening...

INTERMEDIATE

    Payroll Processing, Recruiting...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.40 per hour or $USD 901.50 per month

Full Time: $USD 10.40 per hour or $USD 1803.00 per month

Remote Staff Recruiter Comments

  • Monica is an experienced Human Resources and Administrative Support Specialist with over 10 years of professional experience in recruitment administration, HR operations, and remote executive support.
  • She holds a Bachelor of Science in Business Administration, major in Human Resource Management.
  • Her career spans support roles for teams in the defence and healthcare industries, primarily catering to Australian-based clients in fully remote environments.
  • She has provided end-to-end recruitment and administrative support across various functions, including candidate sourcing, interview coordination, database maintenance, document control, and executive calendar management.
  • In the healthcare sector, she led full-cycle HR processes such as onboarding, performance reviews, payroll administration, compliance reporting, and employee relations.
  • She has a track record of managing HR operations independently and ensuring adherence to local labor laws and internal policies.
  • She demonstrates strong skills in recruitment coordination, HR documentation, calendar and inbox management, and reporting accuracy.
  • She is highly proficient in tools such as Zoho CRM, LinkedIn Recruiter, Sprout HRIS, Microsoft Office Suite, Outlook, SharePoint, Microsoft Teams, and other remote collaboration platforms.
  • Her strengths include a detail-oriented and process-driven approach, with a strong emphasis on confidentiality, consistency, and operational support.

Employment History

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2006 to February 2007 (9 Months)

Duties and Responsibilities:

handled inbound calls for the company's travel account.

HR Consultant

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

May 2019 to Present

Duties and Responsibilities:

  • Handling and spearheading Recruitment, Training and Development, Compensation and Benefits.
  • Responsible in creating innovative processes for the said HR facets, designing training programs, database management, payroll processing and facilitation.

RECRUITMENT ADMINISTRATIVE SPECIALIST

Industry:

Human Resources Management / Consulting

Employment Period:

February 2022 to December 2025 (45 Months)

Duties and Responsibilities:

Worked for an Australian recruitment firm, which specializes in the defence, engineering, and IT sectors. Responsible for database management including recording of candidate interviews, document formatting, CV profiling using Zoho and LinkedIn.

Data Entry Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2019 to February 2020 (7 Months)

Duties and Responsibilities:

  • Transfer data from database systems using keyboards, data recorders or optical scanners
  • Type in data provided directly from the clients/recruiters.
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested

Human Resource Assistant

Industry:

Human Resources Management / Consulting

Employment Period:

February 2010 to January 2011 (11 Months)

Duties and Responsibilities:

  • Executive recruitment
  • Training and development
  • Database management

Payroll Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2011 to April 2012 (13 Months)

Duties and Responsibilities:

  • Payroll processing
  • Database management
  • Reports validation and consolidation

Recruiter

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2015 to July 2019 (49 Months)

Duties and Responsibilities:

  • Data Entry and Validation
    • Handled the company's database using Bullhorn 
    • Removed all duplicates and updated candidate profiles
    • Entered new candidate profiles
    • Created various spreadsheets for sourcing purposes
    • Created an Excel version of the Annual Report for benchmarking purposes.
  • Database Management
    • Monitored and updated all spreadsheets being used in the sourcing activities.
  • Sourcing
    • Per client's requirements (ex: skills, location, job titles, specific key words, etc.), sourced prospective candidates in the Defence, Engineering, Avionics, Rail, Logistics industries using LinkedIn Recruiter
    • Sent Inmails to qualified prospects to request for their updated CV contact details
    • Forwarded these CVs and important information to the Team Lead in charge for further interviews and discussions
    • Researched and Sourced potential candidates with the following, but not limited, skill sets.

Education History

Field of Study:

Human Resource Management

Major:

Business Administration

Graduation Date:

February 9, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Human Resource Management, Sourcing, Data Entry, Resume Screening, Microsoft Office,

INTERMEDIATE ★★

    Payroll ProcessingRecruiting

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 6.74, Upload: 8.01
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel Core i3
  • Operating System: Windows 10

All-inclusive Rate: USD $9.29/hr

Maricel

Candidate ID: 310112


ADVANCED

    Appointment Setting, Email Handling, eCommerce, Data Entry...

INTERMEDIATE

    Google Docs, Google Drive, Google Calendar, Google Sheets...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.77 per hour or $USD 586.81 per month

Full Time: $USD 9.29 per hour or $USD 1610.69 per month

Remote Staff Recruiter Comments

  • Maricel has been working since 2011 and has handled roles such as Back Office, Customer Service Representative, Assistant Supervisor, and General Virtual Assistant within BPO industries.
  • She honed her skills in email management, website management customer service, data entry research, order tracking, photo editing, copywriting, eCommerce and telemarketer.
  • She has worked for Australian client 
  • Well versed with the following software tools: 
    • Canva
    • Magento
    • Trello
    • Skype
    •  hub STAFF
    • Ring central
    • salesforce
    • WordPress
  • She can start immediately 

Predictive Index Behavioral Profile - Artisan

https://www.predictiveindex.com/reference-profile/artisan/

Strongest Behaviors:

  • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
Behavioral Summary:

Maricel is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within her area of expertise. Works at a steady, even pace, leveraging her background for the betterment of the team, company, or customer.

With experience and/or training, she will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Her work pace is steady and even-keeled, and she's motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to her decision-making; Maricel plans ahead, double checks, and follows up carefully on decisions and actions.


 

Employment History

Back Office - Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2011 to January 2013 (24 Months)

Duties and Responsibilities:

  • Assisting and coordinating with theRelationship Manager
  • Supporting administrative tasks
  • Conducting marketing research
  • Responding to email and phone calls

Assistant Supervisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2014 to February 2019 (57 Months)

Duties and Responsibilities:

  • Manage workflow
  • Training new hires
  • Managing team schedules
  • Reporting to Manager and client
  • Evaluating weekly and monthly performance and providing feedback
  • Helping employees' issues and disputes

General Virtual Assistant

Industry:

Employment Period:

November 2019 to February 2021 (14 Months)

Duties and Responsibilities:

  • Respond to email and phone calls
  • Manage contact list
  • Prepare customer spreadsheets and keep online records
  • Perform market research
  • Address clients' administrative queries
  • Maintain clients website

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Management

Graduation Date:

January 1, 2003

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Appointment Setting, Email Handling, eCommerce, Data Entry, Customer Service, Customer Service Management, Customer Handling, CRM, Credit Management, Content Editing, Inbound Calls, Inbound Collections, Inbound Telemarketing, Microsoft Word, Administration, Administrative Support, Order Processing, Order Entry,

INTERMEDIATE ★★

    Google Docs, Google Drive, Google Calendar, Google Sheets, Graphic Design, Human Resource Management, InterviewingLead GenerationMicrosoft ExcelMicrosoft OutlookOnline Ordering Tool

Work at Home Capabilities:

  • Internet Bandwidth: 50 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: i5
  • Operating System: Windows 10

All-inclusive Rate: USD $6.77/hr

Cleamark

Candidate ID: 308147


ADVANCED

    Virtual Assistant Skills, Customer Handling, Technical Support, Logistics...

INTERMEDIATE

    Fraud Analysis, Fraud Detection, Data Analysis, Amazon...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.77 per hour or $USD 586.81 per month

Full Time: $USD 6.77 per hour or $USD 1173.62 per month

Remote Staff Recruiter Comments

  • Candidate has worked for a marketing company, 4 years in the BPO industry and later on transitioned doing homebased jobs up until this present.
  • He has experience in customer service doing inbound and outbound calls, as a Virtual Assistant and as a Data Analyst.
  • For his virtual assistance experience for 2 years, he worked for a real estate web tech company wherein he maintains the website, take calls, manage calendars, schedule meetings and appointments and updates data.  He also experienced doing order processing like in Amazon.
  • He also then worked for 2 years as a Data Analyst for a company that determines cyber threats online. He generate websites, checking out social media accounts who possibly phish website and analyze. He used the company's own tool to generate websites.
  • Available to start asap.

Employment History

TELEMARKETER

Industry:

Banking / Financial Services

Employment Period:

February 2009 to March 2011 (25 Months)

Duties and Responsibilities:

  • Identifies prospects by reading telephone directories, newspapers, and other prepared listings. 
  • Calls prospective customers by operating telephone equipment and other telecommunications technologies. 
  • Influences customers to open new credit cards by following a prepared sales talk to describe credit card features, rates, and promotions. 
  • Respond to questions.

CUSTOMER SERVICE REPRESENTATIVE

Industry:

Telecommunication

Employment Period:

May 2011 to January 2012 (8 Months)

Duties and Responsibilities:

  • Attract potential customers by answering product and service questions.
  • Solve customer problems by clarifying customer complaints.
  • Electing and explaining the best solution to solve problem. 
  • Expedite correction or adjustment. 

DATA ANALYST

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2018 to September 2020 (25 Months)

Duties and Responsibilities:

  • Perform remote clerical tasks and traditional telemarketing.
  • Use computer for various applications, such as database management and word processing.
  • Take and initiate phone calls.

VIRTUAL ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2016 to August 2018 (25 Months)

Duties and Responsibilities:

  • Manage calendars, schedule meetings and appointments.
  • Data entry
  • Take and initiate phone calls.

TELEPHONE BANKER II

Industry:

Banking / Financial Services

Employment Period:

October 2012 to October 2015 (36 Months)

Duties and Responsibilities:

  • Handle customer inquiries, complaints, and account questions.
  • Process credit card payments and funds transfer requests.
  • Dispute unauthorized transactions and create real time alert for compromised accounts.
  • Handles online banking and interprets account memos, red alerts, court orders and levies.
  • Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.

Education History

Field of Study:

Human Resource Management

Major:

BUSINESS ADMINISTRATION

Graduation Date:

May 1, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Virtual Assistant Skills, Customer Handling, Technical Support, Logistics, Administrative Support,

INTERMEDIATE ★★

    Fraud Analysis, Fraud DetectionData AnalysisAmazonCustomer ExperienceData Mining

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: I3
  • Operating System: Windows 10

All-inclusive Rate: USD $8.28/hr

Chris

Candidate ID: 303113


ADVANCED

    Recruiter Customer Service, Recruiting, Sourcing, Outsourcing...

INTERMEDIATE

    Project Management, Project Supervision...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.28 per hour or $USD 717.93 per month

Full Time: $USD 8.28 per hour or $USD 1435.86 per month

Remote Staff Recruiter Comments

  • Chris has 12 years of total working experience and 6 years of it was mainly dedicated on doing recruitment
  • He has working exposure with different industries like contact center, and staffing companies 
  • He has worked with hiring for requirements based in the Philippines and in US 
  • He is skilled in doing variety of recruitment task which include
  • Analyzing job requisitions 
  • Doing talent pipelining 
  • Sourcing for candidates 
  • Doing pre screening and resume screening 
  • Conducting initial interview
  • Endorsing candidates to hiring managers 
  • Creating sourcing strategies and planning 
  • Generating recruitment reports 
  • He has worked with several role which include 
  • SDE, Program/Project Managers,
  • QA,
  • UX/UI Developer
  • Full stack Developer roles.
  • Accountants 
  • Healthcare professionals 
  • Call Center Representatives 
  • Virtual Assistants
  • Underwriters,
  • Collection Representative
  • He is a confident user of tools/applications like 
  • LinkedIn Recruiter
  • Indeed 
  • SIVA 
  • Glassdoor 
  • Zendesk 
  • Salesforce 
  • Bullhorn 
  • Compass
  • Zoho
  • Gsuite 
  • Calendly 
  • He can start as soon as possible  Predictive Index Behavioral Profile- Guardian 

    Strongest Behaviors 
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    Behavioral Summary 
    • A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Chris Alec will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

  • Employment History

    Associate Consultant

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    May 2023 to January 2024 (7 Months)

    Duties and Responsibilities:

    • Creates sourcing strategies and talent insights for all covered industries of stakeholders
    • Create reports with Hiring Trends data to specific requests of stakeholders
    • Conducts research to market based on projects assigned

    Senior Recruiter

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    May 2020 to February 2023 (32 Months)

    Duties and Responsibilities:

    • Sources resumes of qualified candidates for specific IT job orders, using job boards, applicant tracking systems, company websites, etc.
    • Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
    • Sets up interviews between candidates and hiring managers.

    HR Associate (Contractural)

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    January 2023 to May 2023 (3 Months)

    Duties and Responsibilities:

    • In house recruitment for candidates for various remote jobs : Call Center Agent, Virtual Assistants, Underwriters, Collection Representative, etc.
    • Setup and accept interview requests for candidates.
    • Conducts video interview to pre-screen candidates and qualifications.
    • Provided recommendations to qualified candidates to be interviewed by clients

    Sr. Operations Associate

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2017 to May 2020 (40 Months)

    Duties and Responsibilities:

    • Progress and monitor claims assigned Work on recoveries and settlements

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2014 to November 2016 (25 Months)

    Duties and Responsibilities:

    • Handles Technical troubleshooting for L1 and L2 Samsung android phones concerns

    Recruitment Specialist

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    January 2024 to Present

    Duties and Responsibilities:

    • Screened and scheduled interview local PH talents with experience in Graphic, Video and Web designing for US Clients
    • Conducted initial interview via Online video conferencing
    • Endorsed candidates for client screening
    • Conducted job offer and hand offs to HR for successfully hired candidates

    Education History

    Field of Study:

    Medical Science

    Major:

    BS Medical Technology

    Graduation Date:

    March 28, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Recruiter Customer Service, Recruiting, Sourcing, Outsourcing, Customer Service,

    INTERMEDIATE ★★

      Project ManagementProject Supervision

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/15910159395
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Intel
    • Processor: Intel I7 8700k
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.29/hr

    Maria

    Candidate ID: 252309


    ADVANCED

      Real Estate, Property Management, Sales, Administrative Support...

    INTERMEDIATE

      Customer Service, Bookkeeping...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.29 per hour or $USD 1610.69 per month

    Remote Staff Recruiter Comments

    Maria Gema is an experienced administrative professional with over six years of specialization in the Australian real estate industry. She brings a strong background in providing support to property managers, particularly in leasing, tenant management, and document processing. 

    Technical & Industry Experience:
    • Gem has been working remotely since 2017 and is well-acquainted with the demands of virtual collaboration.
    • Her real estate admin background includes tasks such as preparing lease agreements, handling renewals and rent increases, coordinating with tenants and landlords, and managing compliance documentation.
    • She is adept at using platforms such as PropertyMe, PropertyTree, and other complementary tools like InspectRealEstate, Inspect Express, and PriceFinder.
    • Although she has limited experience handling rent allocations within real estate contexts, she is confident with basic bookkeeping due to her academic background in accountancy and her prior experience using Xero.
    • She is available to start immediately. 
    Predictive Index Behavioral Profile - Artisan

    Strongest Behaviors
    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    Behavioral Summary

    Maria Gema is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    A modest and unassuming person, they work autonomously in their area of expertise. When working outside of that area, their drive is to seek specialized knowledge by finding definitive answers from written resources, authoritative management, or established subject-matter experts. Is most effective and productive when they work within or close to their specialty and experience, and prefers to stick to the proven way. If it becomes necessary for to initiate or adopt change, she will need to see cold, hard, evidence to prove that the new way is proven, complete, and yields high-quality results. In addition, they’ll carefully plan the implementation to minimize problems and maximize results.


    Employment History

    VA Office Admin Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    May 2022 to February 2025 (33 Months)

    Duties and Responsibilities:

    • Preparing signup packs and lease renewals for lease properties
    • Provided clerical support to company employees by copying and filing documents.
    • Created and updated digital files to maintain current accurate and compliant documents.
    • Email arrears reminders to tenantsProcessing invoices

    Real Estate Admin Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    January 2019 to November 2024 (70 Months)

    Duties and Responsibilities:

    • Provided administrative support to real estate agents and property managers, managing multiple transactions simultaneously.
    • Created and updated property listings, ensuring accuracy across.
    • Assisted with contract preparation and document management, ensuring compliance with state regulations.
    • Managed CRM systems and led client communication.
    • Coordinated appointment scheduling and follow-ups, reducing administrative time by 15%.

    VA - Lead Generation

    Industry:

    Entertainment / Media

    Employment Period:

    October 2018 to July 2019 (9 Months)

    Duties and Responsibilities:

    • Opened new accounts and documented personal, demographic and payment information in system.
    • Educated customers on product and service benefits, explaining features and answering questions.
    • Pitched products and services to potential customers, securing new deals and sales opportunities.
    • Collaborated with marketing teams to develop and execute promotional strategies.
    • Set up appointments with interested customers according to schedule availability.

    VA - Customer Service

    Industry:

    Apparel

    Employment Period:

    April 2017 to June 2019 (26 Months)

    Duties and Responsibilities:

    • Outgoing calls and emails to current customers and asked openminded questions to determine needs.
    • Developed lasting relationships with customers, which helped to bring in additional business opportunities.
    • Developed and maintained user documentation to establish product understanding.

    Customer Service/Travel Agent

    Industry:

    Travel / Tourism

    Employment Period:

    August 2014 to May 2017 (33 Months)

    Duties and Responsibilities:

    • Responsible for the sales order process-taking orders, discussing customers requirements and providing knowledgeable advice regarding their flight itenrary.
    • Responsible for ensuring that customer enquiries are resolved at first point of contact.
    • Promoting company’s products and services to customers.
    • Handling objections professionally Issuing refunds or compensation to customers.

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accountancy

    Graduation Date:

    March 31, 2001

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Real Estate, Property Management, Sales, Administrative Support, Administrative Skills,

    INTERMEDIATE ★★

      Customer ServiceBookkeeping

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: N/A
    • Processor: N/A
    • Operating System: Windows 11

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Understanding the Role of an Administrator

    Experienced administrators are the backbone of an organization, connecting team members and ensuring a smooth workflow across departments.

    Key Responsibilities

    Administrators manage a wide range of essential tasks for an organization’s daily operations. Here are some of their key responsibilities:

    Communication Management– Administrators are the main contact for both internal and external communications. They manage phone calls, emails, and messages, ensuring inquiries are directed to the right departments.

    Scheduling and Calendar Management– They also organize meetings, appointments, and events, coordinating the availability of all involved. This helps prevent conflicts and maintain an organized timeline of tasks and meetings.

    Documentation and Record Keeping– Administrators manage documentation and securely handle confidential information. This helps organizations with regulatory compliance and serves as a reliable reference for future needs.

    Project Coordination – They help track project progress to meet deadlines. They also support project managers by handling logistics, maintaining files, and updating relevant stakeholders.

    Types of Administrators

    Imagine a world where every remote contractor you engage with is not just skilled but a master of their craft, pre-vetted for excellence. From the intricacies of customer support to the artistry of sales and marketing, our virtual assistants ensure your venture’s vibrant success.

    Executive Assistant– Executive or admin assistants support executives like CEOs or department heads. Their tasks include managing schedules, handling confidential information, coordinating travel arrangements, and even assisting in decision-making processes.

    They also serve as a link between executives and employees, ensuring smooth communication and efficient workflows at the top level.

    Office Manager– Office managers, on the other hand, oversee the daily operations of the workplace. They keep an eye on supplies, coordinate the use of facilities, and supervise administrative staff.

    They also handle the office budget, maintain equipment, and resolve logistical issues to keep the office running smoothly.

    Virtual Assistant– Virtual assistants are especially popular with small businesses and entrepreneurs looking to scale without expanding their on-site staff. They manage emails, schedule meetings, conduct research, prepare reports, and answer inquiries.

    HR Administrator– Meanwhile, HR administrators manage employee records, coordinate recruitment and onboarding, assist with benefits administration, and ensure compliance with labor laws.

    Project Administrator– Lastly, project coordinators assist in planning and executing projects. They handle scheduling, budget tracking, resource allocation, and documentation.

    By managing the logistical and administrative tasks, they ensure the project stays on track and within budget, making workflows more efficient.

    Ready to Recruit and Retain your
    Ideal Remote Workforce?

    Ready to Recruit and Retain your Ideal Remote Workforce?

    Essential Skills and Qualifications

    Administrators must be skilled, organized, and efficient to stay on top of their responsibilities. Here are some key skills and qualifications they should have:

    Hard Skills

    These can usually be developed through training or experience. Let’s look at some examples:

    Proficiency in Office Software

    Administrators must be skilled, organized, and efficient to stay on top of their responsibilities. Here are some key skills and qualifications they should have:

    Data Entry and Management

    They also need strong data entry skills to input and organize information in databases, spreadsheets, or CRM systems. These skills ensure accurate recordkeeping and easy retrieval.

    Scheduling and Calendar Management

    Administrators must efficiently manage schedules and appointments using tools like Outlook or Google Calendar to prevent conflicts and ensure meetings are on time.

    Project Management Tools

    Moreover, administrators need to have a grasp of project management software like Asana, Trello, or ClickUp to coordinate tasks, track progress, and communicate with teams effectively.

    Document Preparation and Filing

    They must also be equipped to create, format, and organize memos, reports, and presentations while ensuring documents are properly filed for easy access.

    Soft Skills

    Soft skills, on the other hand, are less measurable attributes that influence how administrators perform their duties and interact with others. These include:

    Communication

    Administrators should have excellent verbal and communication skills to interact with team members, executives, and clients. This ensures accurate information and enables the team to coordinate more effectively.

    Organization

    Strong organizational skills are essential for managing multiple responsibilities, such as scheduling appointments and filing documents. Thus, effective administrators must be able to maintain a structured and organized workspace.

    Multitasking

    Administrators often juggle tasks like answering calls, handling emails, and managing schedules. They must be able to multitask effectively to manage these demands without sacrificing the quality of their work.

    Attention to Detail

    They also need to be detail-oriented to ensure accurate documentation, data entry, and communication. This prevents errors, ensures compliance, and upholds the organization’s credibility.

    Problem Solving

    Lastly, administrators must think on their feet, identify solutions, and adapt to changing circumstances without disrupting the team’s workflow. This is crucial for addressing unexpected challenges, like resolving scheduling conflicts or handling customer inquiries.

    Educational and Professional Background Preferences

    Aside from hard and soft skills, it’s also recommended to hire administrators with relevant educational or professional experience, such as:

    Educational Background

    Most employers prefer hiring candidates with at least a high school diploma, though degrees in business administration, management, or a related field is often preferred.

    Relevant Certifications

    Certifications in Microsoft Office Specialist (MOS) or Certified Administrative Professional (CAP) are also ideal requirements. For HR and project administration roles, for instance, certificates like the Project Management Professional (PMP) can be advantageous.

    Professional Experience

    Nothing beats relevant experience. Prior experience in an administrative role, especially for mid-level and senior positions is often proof that a candidate has the skills and knowledge necessary to succeed in the role.

    Ready to Recruit and Retain your
    Ideal Remote Workforce?

    Ready to Recruit and Retain your Ideal Remote Workforce?

    Why Choose Remote Staff for Administrative Roles

    Remote Staff has been helping business owners find skilled remote workers for over 16 years and counting. Whether you need a virtual assistant, HR administrator, or remote project administrator, Remote Staff offers a pool of qualified candidates.

    Why Choose Remote Staff for Administrative Roles

    Remote Staff has been helping business owners find skilled remote workers for over 16 years and counting. Whether you need a virtual assistant, HR administrator, or remote project administrator, Remote Staff offers a pool of qualified candidates.

    Advantages of Remote Staffing for U.S. Companies

    Western business owners are increasingly turning to remote staffing for its efficiency, scalability, and cost savings.
    Here’s a closer look at its benefits:

    Cost SavingsRemote staffing eliminates the need for expenses such as rent, utilities, and office supplies. Without these fixed costs, businesses can allocate resources to sales, marketing, or product development.

    Access to Global Talents – Remote staffing also lets employers hire skilled professionals from anywhere in the world, giving you access to top talent and specialized expertise beyond the local job market.

    Diversity and Innovation – Hiring people from different backgrounds opens the door to a wide range of perspectives. This helps businesses approach challenges with fresh and unique ideas, driving innovation and strengthening the organization’s adaptability.

    Improved Work-Life Balance – Remote work offers the flexibility to work from anywhere, giving both business owners and employees more time for family, personal hobbies, and rest.

    Enhancing Productivity with a Remote Workforce

    Some are skeptical about remote work, arguing employees need to be onsite to deliver quality output. However, studies prove otherwise: many companies that enable remote work actually reported improved efficiency and productivity, and here’s why:

    Flexibility Boosts Efficiency – Remote work gives individuals the flexibility to design their workday around the times when they’re most focused and energized. This autonomy optimizes productivity for both early birds and night owls.

    Reduced Stress – It also eliminates daily commutes, saving time and reducing the stress of traffic or public transportation. This extra time allows employees to focus more on their work, improving both their performance and overall well-being.

    Customized Work Environments – In addition, remote work allows individuals to create a comfortable, focused space with ergonomic furniture, quiet areas, and other tweaks that enable them to perform at their best. This reduces distractions and improves focus, job satisfaction, and productivity.

    Cost Savings and Scalability Through Remote Staffing

    Remote work enables American businesses to hire skilled professionals at competitive rates while ensuring fair compensation for remote workers.

    Hiring remote workers from different countries lets companies offer competitive salaries vis-a-vis local living standards.

    For example, the US dollar goes further in the Philippines, so a rate of $8-10 per hour, which might be low for US workers, is above average for someone working in Southeast Asia. With this approach, employers can save money while still compensating their remote employees well.

    In addition, businesses hiring remote workers save on relocation expenses and don’t need to provide transportation allowances and other in-office perks like free meals or gym memberships.

    These savings can be redirected to offer compensation bonuses, research and development, or stronger sales strategies, ultimately boosting the company’s bottom line.

    Ready to Recruit and Retain your
    Ideal Remote Workforce?

    Ready to Recruit and Retain your Ideal Remote Workforce?

    Steps to Hire the Right Administrator

    An administrator oversees day-to-day tasks, supports staff, and streamlines processes to improve the business’s overall efficiency. However, finding and hiring the right administrator can be quite challenging.

    To find the right candidate for the role, it’s important to follow a systematic approach, which includes:

    Step 1:
    Define the Role and Create a Detailed Job Description.

    Start by identifying the main tasks the administrator will handle, such as:

          • Managing schedules;
          • Coordinating office operations; and
          • Overseeing compliance with company policies.

    Also, consider the necessary skills and qualifications, such as proficiency in specific software and leadership abilities.

    Step 2:
    Screen and Interview Qualified Candidates.

    Once you have a list of qualified candidates, review applications and resumes. Focus on candidates whose skills, experience, and qualifications closely match the job description.

    After narrowing your options, conduct initial interviews to further assess their fit for the role.

    You can also use structured interview questions to learn how they handled challenging situations or improved processes in previous roles – especially if you want them to do the same for your company.

    Step 3:
    Onboard and Train Them.

    When you’ve hired the right candidate, start the onboarding process. It always helps to provide a clear outline of their responsibilities and expectations.

    It’s also important to have regular check-ins during the early stages to address any challenges, answer questions, and provide feedback.

    However, many American business owners don’t have the skills or resources to oversee or facilitate all of these hiring processes, so they delegate these tasks to experienced partners like Remote Staff.

    Ready to Recruit and Retain your
    Ideal Remote Workforce?

    Ready to Recruit and Retain your Ideal Remote Workforce?

    Frequently Asked Questions About Hiring an Administrator

    Here are some frequently asked questions (FAQs) by business owners about hiring a remote administrator:

    How Do I Help My Remote Administrator Feel Like They’re Part of the Team?

    Communicate regularly by scheduling virtual check-ins and team meetings, where they can actively participate and share updates on their tasks and progress.

    It also helps to facilitate informal interactions, such as virtual team-building activities, game nights, or coffee chats, to build rapport with other team members.

    Should I Look for Industry-Specific Experience When Hiring a Remote Administrator?

    Not necessarily. While industry-specific experience can be valuable, it’s not always required when hiring a remote administrator.

    Look for candidates with strong communication, organization, and time management skills. While industry-specific experience can shorten the learning curve, a good candidate can become a great administrator with proper training.

    What Are the Best Practices for Managing a Remote Administrator’s Schedule?

    Here are some best practices to consider:

    • Set Clear Expectations – Establish work hours, task deadlines, and availability requirements from the beginning.
    • Prioritize Tasks Together – Collaborate every week to identify high-priority tasks and set achievable goals.
    • Encourage Autonomy – Trust your administrator to manage their time efficiently while offering guidance as needed.
    • Monitor Workload and Wellbeing – Evaluate their workload regularly to prevent burnout and support a healthy work-life balance.

    A great remote administrator is one of the best-kept secrets behind many successful SMEs.

    They are the backbone of your daily operations, allowing you to focus on strategic decision-making and core business functions.

    Thanks to remote work, more American business owners are hiring skilled remote workers to manage schedules, coordinate workflows, and handle essential tasks. This allows them to focus on what they do best – growing their business.

    For assistance in finding the right administrators, call us today or request a callback now.

    A great remote administrator is one of the best-kept secrets behind many successful SMEs.

    They are the backbone of your daily operations, allowing you to focus on strategic decision-making and core business functions.

    Thanks to remote work, more American business owners are hiring skilled remote workers to manage schedules, coordinate workflows, and handle essential tasks. This allows them to focus on what they do best – growing their business.

    For assistance in finding the right administrators, call us today or request a callback now.

    Ready to Recruit and Retain your
    Ideal Remote Workforce?

    Ready to Recruit and Retain your Ideal Remote Workforce?