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Mikarla “Mika” is an experienced Virtual Assistant and Administrative Professional with over 10 years of work history spanning HR, admin, and freelancing support roles across the U.S., Canada, Portugal, and Australia. Since transitioning to freelancing in 2020, she has specialized in back-end support, client communications, data entry, project coordination, and accounting assistance.

She is Xero Advisor Certified (April 2025) and has hands-on experience with reconciliation, invoicing, and contract administration for construction companies. Mika also has exposure to social media content scheduling and email marketing. She is highly adaptable, resourceful, and committed to delivering reliable support for international clients, with proven success in both short-term and long-term engagements.

• General Virtual Assistance (email/calendar management, client communications, document filing)
• Contract administration & drafting (HR background + freelancing roles)
• Light project coordination (reminding teams on deliverables, monitoring progress, updating stakeholders)

• Xero Advisor Certified (2025) – skilled in reconciliation, coding expenses, invoice processing, and project assignment
• Vendor and client data entry and records management

• Web research, lead scraping, and data entry (experience in logistics, real estate, sports, and migration assistance industries)
• Creation of lead sheets and sales team support

• Social media scheduling and content drafting (Facebook, Instagram)
• Caption writing and engagement support using ChatGPT-assisted drafts
• Canva for photo editing and template creation
• Email and SMS campaign reporting and support (HubSpot, Buildout, internal tools)

• Xero (reconciliation, invoicing, expense coding)
• HubSpot (email marketing, property listings)
• Buildout (real estate property posting)
• Canva (photo editing & design)
• Internal productivity monitoring tools
• Email outreach tools and CRM systems

April 2025 – Present (Ad hoc, 3–5 hrs/week)

• Performs reconciliation and invoicing using Xero
• Assigns and codes project expenses, attaches invoices for processing
• Provides administrative support as needed

Full-time, 4+ years

• Longest full-time role; supported marketing managers with campaign data tracking
• Managed reports on email/SMS outreach (sends, unsubscribes, engagement)
• Provided consistent back-end admin support for U.S.-based marketing clients

Part-time, 2.5 years

• Managed emails, calendars, and property marketing materials
• Created property email templates and basic graphics via Canva
• Posted real estate listings through Buildout and supported email campaigns via HubSpot

2020 – 2021

• RMS Movers, Illinois, USA – Web research, lead sheet preparation for sales
• Expat Empire, Portugal – Country and relocation research for migration clients
• Pivation, Ontario, Canada – Cold email outreach, Instagram inbox outreach, lead scraping for sports professionals

• HR/Admin Supervisor – Draw Steel Builders (served AU clients, AutoCAD projects)
• HR Recruitment & Assistant – Food Manufacturing Company (McDonald’s PH supplier)
• HR/Franchise Specialist – Travel Agency, Quezon City
• HR Associate – BPO Company

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and awlessly; follows, in a literal way, that execution plan.

Mikarla is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mikarla, who takes responsibilities very seriously.

With experience and/or training, Mikarla will develop a high level of specialized expertise and eciency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mikarla is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

• Mika started her career last 2014 in the field of Human Resources and was exposed to Recruitment and Selection, Timekeeping, Payroll/Benefits, Employee Relations and on Records keeping/custodian. She has worked for various industries such as BPO, travel agency, manufacturing, logistics and digital marketing. In 2018, she started on being a Virtual Assistant where she has been supporting the following administrative tasks:
  • Data Entry
  • Web Research
  • Editing and Formatting documents
  • Creating visual presentations
  • Transcribing audio file into text file
  • Email Management
  • Calendar Management
  • Graphic Designing
  • Video Editing
• She is proficient on the following tools/applications:
  • Google Suite-Sheet,Document,Drive,Hangouts,Meet
  • Microsoft Applications (Word,Excel and Powerpoint)
  • LinkedIn
  • Buildout
  • Trello
  • Hubspot
  • Clickup
  • Slack
  • Canva
  • Redfin
  • Lead Sherpa
• She can start immediately

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.

• Mavie has been working since 2009 and she stayed in the BPO industry for 10 years. She started working as an agent and then worked her way up to becoming a team leader where she handled escalated calls and coached members for quality call handling. Mavie also had an experience in recruitment for a medical account working remotely where she scouted medical professionals who are staying in the US. 

• Her expertise is in the following:

  • Customer Support

  • Email and Chat Support

  • Technical Support

  • Account Verification and Management

  • Training and Development

  • Cold Calling

  • Recruitment

  • Quality Assurance 

  • Sourcing

• Adept in using the tools/applications like:

  • Indeed

  • Outlook

  • Hireology

  • ZipRecruiter

  • Telegence

  • Avia

• She can start immediately.
  
  
  Predictive Index Behavioral Profile- Guardian
  
  Strongest Behaviors

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
 

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Maria Victoria will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• End-to-end recruitment
• Executive assistance
• Admin business support
• Finance, procurement, and asset management
• Travel arrangement
• Team supervision (50 people)
• Operations management
• Client relations
• Business development
• Project management
• Invoice processing

• Hotel staff (Receptionist, F&B, Housekeeping)
• IT professionals
• Ops Manager
• Directors
• Executives

• MS Office Apps
• Google Suite
• Skype
• Client-specific CRM
• Wix
• MailChimp
• Social media platform
• Xero - beginner
• HRIS
• Monster
• Jobstreet
• LinkedIn

• Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
• Relatively independent in taking action on their own ideas. Resourcefully works around most obstacles blocking completion of what they want to accomplish.
• Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities, rather than routines.

• Risk-taking and focus on future goals; more concerned with the future than the past. Adaptable, operates flexibly.

She is a flexible individual who portrays a similar amount of each drive. At times, she may express certain motivational needs, and at other times those needs may be different.

Jhonalyn is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. 

• Carmela started in the BPO industry for 4 years. She was able to do fraud analysis, record handling, customer service, financial management and email support.
• She then transitioned as a virtual assistant where some of her responsibilities include:
  • data entry
  • outbound calls to prospective client
  • appointment setting
  • recruitment
• She has became a healthcare virtual assistant where she performs the following:
  • inbound and outbound calls to and from patients
  • liaise between patients and providers
  • appointment setting
• She did recruitment for licensed practical nurses, certified nursing assistants and nurses in the US. She did end to end recruitment:
  • job posting
  • credentialing
  • interviewing
  • onboarding
• She is knowledgeable on the following tools:
  • Kamana
  • Jazz HR
  • ZipRecruiter
  • Nurses.com
  • Indeed
• She is ready to start after a week.

Predictive Index Behavioral Profile - Individualist

Strongest Behaviors:

• Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
• Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

Carmela is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

Having a willingness to take risk,  Carmela is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

In expressing and acting on her ideas, she is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set she’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.

• Choleen has been working since 2018 and has handled roles such as Human Resource coordinator and training specialist within bakeshop chains.
• She honed her skills in Onboarding, training management, Timekeeping, 201 files management, organization, Sourcing, CV formatting, lead generation, coordination, posting of job advertisements, interview, and process government mandated government.
• She has part-time work experience with a US client.
• She is versed in Software tools such as:
  • Jobstreet
  • Indeed 
  • MS Word excel
  • MS PowerPoint
  • Google sheets
  • Linked in sales navigator

• Maria started her career as a recruitment specialist for 6 years in a BPO company.
• She then became a virtual assistant and executive assistant to the CEO. Her clients were from the entertainment industry. 
• She also has an experience as a Customer Service Representative 
• She is knowledgeable on the following:
  • Bamboo HR
  • Fresh Teams
  • LinkedIn
  • Facebook
  • Microsoft office Suite
• She has been recruiting agents, trainers and managers. She also had experience in recruiting health care professionals in an Australian-based recruitment agency.
• She is ready to start immediately.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
• Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, she enjoys working with others and is lively, warm company.

A pleasant and extraverted person, Maria is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make them readily approachable. Maria gets along easily with a wide variety of people.

Her drive is directed at working with and for others. She derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, she can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

• Over 8 years of relevant experience in recruitment, with a focus on technical roles in IT and construction.
• Managed full-cycle recruitment processes including sourcing, screening, and onboarding.
• Worked across multiple industries, including IT (RYLEM via ISupport Worldwide), construction (Bamboo Remodel), and hospitality (Intercontinental Hotels Group).

• Successfully managed recruitment operations for high-volume technical roles at Northbridge Recruitment, leading to improved hiring timelines and candidate quality.
• Streamlined candidate experience at OKTA by identifying and implementing process improvements, enhancing scheduling efficiency and overall candidate satisfaction.

• Recruitment: 8+ years of experience, particularly in technical recruitment.
• ATS Management: Proficient in various Applicant Tracking Systems and LinkedIn Recruiter, with experience in keeping systems up-to-date and utilizing metrics-driven approaches to improve hiring outcomes.
• Communication: Strong interpersonal skills, adept at managing candidate relationships and collaborating with cross-functional teams.

• DICE, Monster, CareerBuilder, Craigslist, the ladders, ATS (bullhorn)

• Monica is an experienced Human Resources and Administrative Support Specialist with over 10 years of professional experience in recruitment administration, HR operations, and remote executive support.
• She holds a Bachelor of Science in Business Administration, major in Human Resource Management.
• Her career spans support roles for teams in the defence and healthcare industries, primarily catering to Australian-based clients in fully remote environments.
• She has provided end-to-end recruitment and administrative support across various functions, including candidate sourcing, interview coordination, database maintenance, document control, and executive calendar management.
• In the healthcare sector, she led full-cycle HR processes such as onboarding, performance reviews, payroll administration, compliance reporting, and employee relations.
• She has a track record of managing HR operations independently and ensuring adherence to local labor laws and internal policies.
• She demonstrates strong skills in recruitment coordination, HR documentation, calendar and inbox management, and reporting accuracy.
• She is highly proficient in tools such as Zoho CRM, LinkedIn Recruiter, Sprout HRIS, Microsoft Office Suite, Outlook, SharePoint, Microsoft Teams, and other remote collaboration platforms.
• Her strengths include a detail-oriented and process-driven approach, with a strong emphasis on confidentiality, consistency, and operational support.

• Chris has 12 years of total working experience and 6 years of it was mainly dedicated on doing recruitment
• He has working exposure with different industries like contact center, and staffing companies 
• He has worked with hiring for requirements based in the Philippines and in US 
• He is skilled in doing variety of recruitment task which include
• Analyzing job requisitions 
• Doing talent pipelining 
• Sourcing for candidates 
• Doing pre screening and resume screening 
• Conducting initial interview
• Endorsing candidates to hiring managers 
• Creating sourcing strategies and planning 
• Generating recruitment reports