ASL Test – test

• Worked with my Australian client looking for an urgent work (big project).
• I have given the opportunity to recruit and lead a team of freelancers working towards a common goal.
• Trained, supervised and managed my team – give them first an instruction on how to get things done as well as providing concrete examples.
• We do mostly web research, collect data based on client’s criteria and input into spreadsheet.
• We communicated through Facebook group (we are all Filipino Freelancers) and sometimes through email.
• Closely monitoring and reporting of the project progress.
• Planning and Defining Scope of the project.
• Slack for communication - exchanging of files and discussion of project with the team.

• Worked as a researcher of software time tracking company.
• Primary duties include research, updating lead's data in CRMs (Intercom and HubSpot) and sending over to sales representative for reach out.
• Daily Slack communication with sales team to make sure everything is updated and organized.

• Managed their CRM (Nimble).
• Research of new prospects based on the client’s criteria and updating database.
• Worked closely with all departments to ensure the CRM works effectively for all aspects of the company.
• Monitored and maximized customer’s lifetime value strategies ensuring maximum profitability.
• Ensured that the database segmented effectively for targeted marketing activities.

• Browse all micro jobs where I am qualified and earn credits through every task completed
• Did surveys, web research, email list building, transcriptions and generation of leads.
• We used Slack for communication and e-time proof (onlinejobs.ph) for tracking of hours.
• Used of google sheets for market research and data collection.

• Social media management (Social media post, sending replays to clients, commenting, etc.)
• Uploading training to Kajabi and Google drive.
• CRM management (Pipedrive, GoHighLevel, ActiveCampaign, Airtable)
• Creating automation between CRMs, calendars (Acuity & GHL), google sheet, zoom, signing software, notifications through Slack, Stripe and Airtable.
• LinkedIn prospecting, opportunity links from Facebook post, assisting the whole team.
• Other general admin tasks.

• Working as a lead generation specialist, administrative support and some in marketing stuff.
• Working with social media channels like Facebook, Instagram and LinkedIn (prospecting, posting, commenting and management).
• Daily Skype/Slack communication with the team to make sure everything is updated and organized.
• Other administrative tasks such as document creation, uploading, editing, templates, etc.
• Creation of email templates at ActiveCampaign/Autopilot, testing A/B, scheduling, workflows, triggers, tags, list and automations.
• Tasks depends on our clients since we’re a digital marketing agency.

• Worked with multiple clients across e-commerce, real estate, wellness, coaching, and service-based businesses.
• Built and optimized conversion-focused funnels and websites to support lead generation
• Developed marketing strategies aligned with customer journey and business goals
• Managed Meta Ads campaigns and improved performance through testing creatives and messaging
• Created email and chat automation flows to improve lead nurturing and conversion
• Executed social media strategies that support both engagement and sales
• Improved overall marketing flow by structuring systems from traffic → lead → conversion

• Managed social media calendars and content for agency clients
• Led community engagement and audience interaction
• Built and optimized Shopify websites and product listings
• Supported internal brand marketing and content execution

• Platform Administration: Acted as a global Pardot/SFMC Admin, managing user access, system configuration, and ad-hoc support across US/CAN, APAC, EMEA, and LATAM regions.
• Lead Management: Configured Lead Scoring and Grading models and developed Engagement Programs for automated lead nurturing.
• Asset Development: Designed and tested high-converting landing pages and email templates using HTML/CSS within Pardot and Salesforce Marketing Cloud.
• Conversion Optimization: Created and managed form handlers for lead generation and established engagement journeys specifically for event-based campaigns.
• Database Management: Conducted database maintenance and data quality analysis using SOQL queries to optimize inbound data sources.
• Cross-System Integration: Served as the primary liaison between internal database systems to ensure seamless communication and data flow.
• Tracking & Attribution: Administered website/email tracking, including UTM parameters and engagement history, to monitor the lead’s journey through the sales funnel.
• Special Projects: Supported Salesforce implementation projects focusing on Channel Transformation, including Deal Registration and Content Management audits.
• Global Reporting: Took full ownership of global marketing reports and dashboards to track performance across multiple territories.
• Performance Analytics: Analyzed campaign ROI and lead conversion rates, providing actionable insights to executive sales and marketing teams.
• Workflow Automation: Assisted in setting up workflow automations and email triggers to reduce manual effort and optimize team efficiency.
• Process Optimization: Managed Salesforce enhancement requests from stakeholders to refine system functionality and process flow.
• Advanced Segmentation: Developed dynamic and static contact lists based on multi-field filters (e.g., job title, location, and producer criteria).
• Strategic Collaboration: Partnered with technical, system operations, and sales teams to design and execute targeted production campaigns.
• Data Governance: Managed field mapping, data cleansing, and list-building protocols to ensure high data integrity for all outbound activities.

• Technical trainer for Salesforce and Marketo
• Develop customize training materials for Marketo including key concepts, hands-on activities and training delivery

• Create and maintain fields, views, reports, dashboards, campaigns, and other salesforce.com objects and functions
• Map salesforce.com hierarchy and territories in response to personnel changes.
• Reassign Accounts, Contacts, and Opportunities in response to personnel changes.
• Grant/remove and maintain user licenses
• Design, create and maintain user roles, profiles, and hierarchies
• Monitor application storage usage and archive data as needed
• Performs ad-hoc system testing with automation tool and integration for seamless data workflow
• Assist Salesforce Manager in Project Request Implementation i.e data building, field mapping testing, Salesforce Release system update testing, and other ad-hoc system testing
• Assist with migration from older systems/processes into Salesforce.com
• Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate
• Import data as appropriate using dataloader.io
• Monitor and manage exception logs for back-end system integration with SFDC
• Manage duplicate records
• Monitor and improve data quality.
• Ensure data integrity by merging duplicate Leads, Contacts, and Accounts: performing mass uploads and updates of data as required: Removing unnecessary fields and data: ensuring screens, fields, and workflow have accurate names and reflect current workflow.
• Manage and ensure smooth synchronization of Salesforce and Pardot, previously with Salesforce and Marketo
• List building, list segmentation, and campaign creation in Marketo based on target criteria or data brief provided by Sales Team
• Data building and mining for new leads based on target criteria provided by Sales Team
• Serves as the point-of-contact for webinar automation and integration using Zapier, Pardot Marketing / Marketo

• Support efforts to enable Marketo's Full suite of capabilities
• Support essential marketing operations initiatives in Marketo and Salesforce such as managing lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing
• Setup and launch webinars following our multi-step model from invite to follow-upAid in landing page and form development and implementation
• Setup and launch email nurture campaigns using Marketo with multiple streams and triggers using automation methodology and best practices
• Optimize materials for campaign tracking and attribution (UTM, Bizible, GTM)
• Support efforts in building best practices to drive lead generation efforts
• Aid in building automated reports and dashboards for internal use
• Support data management standards and compliance efforts
• Perform adhoc system audits between Marketo, Calendly, Zoom, Zapier and Salesforce, making sure that fields are mapped correctly, data are captured correctly from forms, landing pages, and other gated sources.

• Built high-converting landing pages and sales funnels for roofing and window companies, applying full funnel strategy from customer journey mapping to conversion design.
• Set up Go High Level pipelines, configured automation workflows, and managed SMS/email trigger sequences for lead follow-up and nurturing.
• Designed and deployed lead capture workflows with automated routing -- turning cold clicks into booked appointments.
• Managed SEO web design projects and handled client communications across multiple concurrent US accounts.
• Integrated social media touchpoints into funnel campaigns to keep leads connected and campaigns performing across channels.

• Produced all organizational graphic materials, documents, and financial reports using Excel, Word, and Canva.
• Maintained data accuracy across financial records and internal documentation -- strong attention to detail under real operational pressure.
• Managed scheduling, admin workflows, and digital communications for the organization. 

• Generated and qualified leads for US home service companies — windows, roofing, gutters, landscaping, pest control, and remodeling.
• Managed inbound and outbound sales calls across B2B and B2C campaigns, consistently meeting lead targets.
• Operated CRM and dialer tools to track pipeline stages, manage follow-up tasks, and maintain data accuracy.
• Coordinated with US-based clients remotely via Google Workspace and Excel for reporting and workflow management.

• Built and maintained internal Bubble.io systems
• Handled data modeling, privacy rules, and performance tuning
• Worked closely with QA and operations teams

• Develop and maintain production Bubble.io applications
• Implement user workflows, admin tools, and system enhancements
• Assist with performance improvements and feature rollouts

• Develop and maintain Bubble.io applications for international clients across multiple industries •
• Design scalable database architectures and implement complex business workflows
• Integrate third-party APIs and automate business processes
• Extend platform capabilities using Node.js-based backend services when needed
• Optimize application performance, reducing workload usage and improving responsiveness
• Deliver end-to-end solutions from concept to deployment

• Delivered end-to-end Bubble.io and hybrid (no-code + Node.js) solutions for global clients
• Built MVPs, SaaS platforms, dashboards, and internal tools
• Integrated APIs, payment gateways, and third-party services
• Developed custom backend logic using Node.js and EJS for advanced use cases
• Managed multiple client projects, ensuring timely delivery and high-quality output
• Maintained long-term client relationships through consistent performance

• Contribute to the development of a social content platform (sparkable.cc) that enables users to share content, express ideas, and connect through posts, media, and interactive features
• Improve workflow efficiency and database structure to enhance system performance
• Support feature development, debugging, and continuous platform improvements
• Collaborate with cross-functional teams to deliver scalable and user-focused solutions

• Provided administrative coordination including scheduling meetings, preparing reports, and managing documentation systems.
• Assisted in internal reporting and organizational record management supporting operational efficiency.

• Produced marketing copy for social media campaigns, websites, and promotional materials supporting brand messaging and digital marketing initiatives.
• Applied SEO optimization techniques improving website visibility and search traffic potential.
• Coordinated internal marketing workflows and project communication using Trello and collaborative tools.

• Conducted keyword research and SEO optimization for blog content and landing pages improving search ranking performance for targeted keywords.
• Assisted with website analytics monitoring using Google Analytics and SEO tools including Ahrefs.
• Implemented internal linking strategies and SEO best practices improving content discoverability and search indexing.

• Provide digital marketing strategy and campaign execution support to startups and B2B companies in SaaS, cybersecurity, healthcare, and marketing technology sectors.
• Developed multi-channel marketing strategies across email marketing, SEO content, and social media resulting in approximately 20% growth in audience engagement across client platforms.
• Built lifecycle email marketing automation systems using HubSpot, Brevo, and Mailchimp supporting lead nurturing and improving open rates and click through engagement.
• Designed marketing landing pages and UI components using Figma and Framer improving conversion flow and reducing bounce rates on client landing pages.
• Produced SEO optimized blog articles and thought leadership content supporting organic traffic growth and brand authority in technology and healthcare sectors.
• Managed CRM segmentation and outreach workflows enabling targeted campaigns and improving lead qualification processes.

• Managed multi-channel marketing campaigns across social media, paid advertising, and CRM platforms supporting brand awareness and lead generation initiatives.
• Executed targeted email marketing campaigns using Salesforce Marketing Cloud including audience segmentation and lifecycle messaging improving campaign engagement rates.
• Managed social media strategy including content creation, scheduling, and engagement monitoring contributing to increased audience reach and platform engagement.
• Collaborated with financial analysts and marketing teams to produce compliant blog content, market commentary, and educational articles for digital publication.
• Monitored marketing campaign performance and prepared analytics reports to support campaign optimization and marketing strategy decisions.
• Coordinated CRM audience segmentation and messaging workflows to improve targeted outreach and campaign personalization.

• Built and optimized end-to-end lifecycle campaigns across email, SMS, and push channels for onboarding, retention, and reactivation initiatives.
• Collaborated with analytics teams and lifecycle strategists to design experimentation frameworks, optimize campaign performance, and apply data-driven improvements.
• Executed complex audience segmentation, dynamic personalization, and multi-step journeys using Salesforce Marketing Cloud and HubSpot.
• Partnered with marketing, sales, and product teams to align business objectives with customer experience improvements.
• Delivered regular campaign performance reports and actionable insights to stakeholders and leadership.
• Maintained campaign QA processes, ensuring accuracy, consistency, and high-quality customer experiences.

• Develops and executes strategic business proposals, product launch plans, and marketing initiatives, driving increase in market penetration and revenue growth.
• Leads project management, team coordination, and process design for small to medium-sized businesses, improving operational efficiency and accelerating project timelines. 
• Manages CRM, email marketing, social media, and SEO strategies, helping boost in customer engagement and lead conversion rates.
• Oversees graphic design, video editing, presentation creation, and WordPress management, enhancing brand visibility and user experience.
• Directs recruitment, client relationship management, event planning, and administrative tasks, ensuring seamless operations and contributing to an increase in client retention.

Training Operations Lead

• Spearheaded meetings, performance check-ins, and technical assessments.
• Streamlined project management in Asana, optimizing timekeeping, payroll, and leave tracking processes, which improved overall team productivity.
• Delivered comprehensive administrative and logistical support, including office setup and VA onboarding, ensuring seamless operations and reducing downtime.
• Orchestrated VA preparation for client meetings, including meticulous profile reviews and strategic briefings, leading to an increase in client satisfaction and successful engagements.
• Led the design and implementation of targeted training programs, improving VA performance, with enhanced skillsets aligned to client needs, and consistently met training goals.

• Organized and delivered new hire training sessions, accelerating onboarding by and improving retention.
• Acclimated new hires to company culture, boosting initial productivity by through effective orientation and on-the-job training.
• Conducted training needs assessments, leading to targeted programs that enhanced employee performance.
• Developed and executed training courses, workshops, and webinars, reducing knowledge gaps and improving skills.
• Maintained comprehensive training records and collaborated on the creation of training materials, increasing program effectiveness.

Office Support Specialist (Virtual Assistant)

• Addressed clients' business needs by eliminating overwhelm, enabling them to focus more effectively on their core operations.
• Skills include the ff:
  • Build/Maintain Automation
  • Social Media Management
  • Admin/ Data Entry
  • Email Management
  • Calendar Management
  • Website Management
  • Research
  • Data Storage Management 
  • Digital Marketing
  • Video Editing

• Specialized team delivering online banking assistance to clients, acting as an escalation point for complex issues, and reporting concerns to management.
• Provided direct solutions for known online banking issues and communicated these resolutions to all frontline specialists across departments.

• Delivered customer service by addressing clients' daily banking needs, ensuring a seamless and satisfying banking experience.

• Trained new sales specialists in selling Apple products, enhancing their expertise.
• Delivered direct product demonstrations to clients, contributing to a significant boost in company sales.

• Took on an additional role as part of the CRT team, upselling client products to customers, which enhanced service utilization and increased revenue.

• Served as an escalation and retention team, resolving complex customer issues promptly and retaining customers, ensuring their continued use of carrier services

• Assisted customers with technical issues related to their mobile carriers, delivering prompt resolutions to ensure customer satisfaction.

• Develop and implement multi-channel automation strategies
• Optimize and personalize customer journeys
• Manage and maintain marketing automation tools
• Create and maintain responsive email and SMS templates
• Track, analyze, and report campaign performance
• Collaborate with cross-functional teams

• Plan and execute web marketing strategies targeting overseas audiences (mainly English-speaking markets)
• Manage SEO operations (keyword strategy, content optimization, link building, etc.)
• Run and optimize paid ads (Google Ads, Meta Ads, etc.)
• Plan and manage content marketing campaigns (blogs, landing pages, campaigns, etc.)
• Improve conversion rates through UX/UI optimization of websites and LPs
• Conduct performance analysis and reporting using analytical tools
• Collaborate and communicate effectively with the marketing team in Japan and G-angle directors
• Data Research
• Graphic design
• Copywriting
• Caption writing
• WordPress Management